Finance manager jobs in bargoed, caerphilly county borough

We're recruiting for an Engagement Lead, to work in our Innovation & Practice team. 

As Engagement Lead you will play a central role in our team – developing, leading and managing significant projects for us, including citizens’ assemblies, citizens’ juries, deliberative workshops, and participatory processes. You will need to have a good understanding of deliberative processes, have excellent project leadership and project management skills, as well the ability to build and maintain good relationships with a wide variety of people, including members of the public, project partners, colleagues and decision-makers.

The role sits in the Innovation and Practice team that designs and delivers high quality practical engagement work leading to better decisions, more engaged citizens and helps address critical challenges of our society. We are constantly balancing high quality standards with innovation to ensure that we stay at the cutting edge and that our engagement processes break down entrenched inequalities of power.

You will be a proven project leader looking to make your next move and develop your leadership skills and profile in this interesting and important area of public participation work. We are particularly interested in candidates who have experience in the design and delivery of large scale deliberative engagement projects. 

Job Opportunity: Fundraising and Administrative Executive Assistant
Location: Remote (with occasional travel and meetings central London)
Hours: Full-time
Salary: £32,000–£35,000 (depending on experience)
Contract: Permanent (subject to probation period)
Closing Date: 24th July 2025
 

Start Date: As soon as possible

The Britain Palestine Project (BPP) is seeking a highly organised, motivated, and values-driven individual to join our small, dynamic team as a Fundraising and Administrative Assistant. This is a unique opportunity to play a pivotal role in supporting BPP’s fundraising and operational systems. You will manage core administrative functions, maintain donor databases and financial records, support the Board of Trustees, assist with international fundraising trips, and help build strong relationships with our growing network of supporters and donors.

Key Responsibilities:

• Maintain and update CRM systems (Salesforce) and financial records (Xero).
• Provide administrative support to the Board and working groups, including scheduling and minute-taking.
• Support donor communications including donor pitching presentations (PowerPoint), Gift Aid administration, and donor stewardship.
• Coordinate logistics for fundraising trips to the Middle East and manage follow-up actions.
• Assist in drafting supporter emails, organising events and webinars, and managing digital content.

About You:

Essential:

• Excellent organisational, written and verbal communication skills.
• Confident multitasker with attention to detail.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Strong alignment with BPP’s mission and values.

Desirable:

• Experience with CRM (Salesforce), Xero, Mailchimp, or Canva.
• Background in charity administration, fundraising, or communications.
• Familiarity with Israel-Palestine and related humanitarian or political issues.

 What We Offer:

• Competitive salary and workplace pension.
• Training and mentoring in nonprofit fundraising and administration.
• Opportunities to participate in Middle East-focused programs and events.
• Flexible, inclusive working culture and space to grow with the organisation.

To apply, please email your CV and a short cover letter including contact details for two referees.

Applications will be reviewed on a rolling basis.

Interviews are planned for week beginning July 28th

About the Britain Palestine Project

The Britain Palestine Project (BPP) is a UK-based Scottish registered charity working for peace with justice, security, and equal rights for Israelis and Palestinians. Rooted in the belief that Britain’s historic and ongoing responsibilities in Palestine must be acknowledged and addressed, BPP promotes informed public debate, legally grounded advocacy, and inclusive educational programming that connects history, law, and civic engagement.

Our mission is to ensure that Palestine is part of Britain’s national conversation—not just as a foreign policy issue, but as a historical and moral responsibility that resonates with communities across the UK.

What We Do

BPP’s work is organised into two core thematic workstreams and two delivery workstreams:

1. Advocacy and Law
   Engaging UK policymakers through strategic briefings, a flagship Parliamentary Fellowship, international law podcasts, and targeted constituency events.
2. Education and History
   Bringing Britain’s past and present role in Palestine into classrooms and public debate through our schools programme, Essay Competition, digital history projects, films, and webinars.
3. Communications
   Amplifying impact across platforms—Substack, social media, press outreach, and content creation—shaping the public narrative with clarity and authority.
4. Fundraising and Organisational Development
   Strengthening BPP’s core capacity and sustainability through donor stewardship, Middle East engagement, and systems building.

Why This Role Matters

BPP is in a period of growth and transition, evolving from a volunteer-led initiative into a professionally structured charity. We are building the systems and team to deliver an ambitious 2025–2029 strategy that includes trying to influence the next UK General Election discourse, engaging deeply in Parliament, and expanding national education reach.

This position will play a vital role in supporting the smooth operation of our growing charity—ensuring our supporters are valued, our finances and records are accurate, and our public-facing work runs smoothly.

Join Us

You’ll be part of a small, mission-driven team that punches well above its weight. We operate with a collaborative, inclusive spirit, guided by our values and a strong network of supporters, volunteers, and expert advisors.

The National Landscapes Association represents the UK’s 46 National Landscapes – legally protected places where nature and people thrive together. We lead and champion action to protect and restore these special landscapes for the benefit of everyone.

We’re looking for a Data and Evidence Officer to support our work on the Gower Landscape Connections project and across the wider Association. If you’re passionate about using data to tackle the climate and nature crises, and can turn complex information into powerful insight, this could be the role for you.

You’ll be responsible for sourcing, analysing and mapping ecological, climate and socio-economic data to inform practical conservation planning. Working closely with the Gower team, as well as the Association’s Nature-based Solutions programme, you’ll help develop systems that drive landscape-scale action. You’ll also play a central role in maintaining and evolving our GIS tools, supporting bids for major nature recovery funding.

We’re looking for someone with experience handling both statistical and spatial data, who communicates clearly and can collaborate across teams. You should be as comfortable working with detailed evidence as you are thinking strategically about long-term impact. If you care deeply about nature, evidence, and equitable solutions, we’d love to hear from you.

Swyddog Data a Thystiolaeth – Cysylltiadau Tirwedd Gŵyr

Mae Cymdeithas Tirweddau Cenedlaethol yn cynrychioli 46 o Dirluniau Cenedlaethol y DU – lleoedd sydd wedi’u diogelu’n gyfreithiol lle mae natur a phobl yn ffynnu gyda’i gilydd. Rydym yn arwain ac yn hyrwyddo camau i ddiogelu ac adfer y tirweddau arbennig hyn er budd pawb.

Rydym yn chwilio am Swyddog Data a Thystiolaeth i gefnogi ein gwaith ar brosiect Cysylltiadau Tirwedd Gŵyr ac ar draws gwaith ehangach y Gymdeithas. Os ydych chi’n angerddol am ddefnyddio data i fynd i’r afael â’r argyfyngau hinsawdd a natur, ac yn gallu troi gwybodaeth gymhleth yn fewnwelediad pwerus, gallai’r rôl hon fod yn addas i chi.

Byddwch yn gyfrifol am ddod o hyd i ddata ecolegol, hinsawdd a chymdeithasol-economaidd, ei ddadansoddi a’i fapio i lywio cynllunio cadwraeth ymarferol. Gan weithio’n agos gyda thîm Gŵyr, yn ogystal â rhaglen Atebion yn Seiliedig ar Natur y Gymdeithas, byddwch yn helpu i ddatblygu systemau sy’n sbarduno gweithredu ar raddfa dirwedd. Byddwch hefyd yn chwarae rhan ganolog yn y gwaith o gynnal a datblygu ein hoffer GIS, gan gefnogi ceisiadau am gyllid ar gyfer adfer natur.

Rydym yn chwilio am rywun sydd â phrofiad o reoli data ystadegol a gofodol, sydd yn cyfathrebu’n glir ac yn gallu cydweithio ar draws timau. Dylech fod cystal wrth weithio gyda thystiolaeth fanwl ag ydych chi wrth feddwl yn strategol am effaith hirdymor. Os ydych chi’n poeni’n ddwfn am natur, tystiolaeth, ac atebion teg, hoffem glywed gennych.

We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.

This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Senior Organiser

Salary per annum: £66,909*

Contract type: Permanent, Full-time
RCN UK HQ (London), Birmingham or Cardiff Gate with hybrid working
Ref: RCN02695

This is a UK wide role ideally located in London, Birmingham or Cardiff but for the right candidate we’re happy to discuss one of the other 9 RCN Office locations. Please contact us if you would like to enquire about the other offices.

There is more to the RCN than you might think. We’re a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference – to the working lives of our members and ultimately to standards in patient care. Our employees are drawn from many walks of life – we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers… together we are so much more. We couldn’t do what we do without our people.

We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

If you’re looking to find a workplace with strong values of fairness, social justice and the opportunity to make a real difference to thousands of nursing professionals, then the Senior Organiser role may be a good fit for you.

As the Senior Organiser you will take responsibility for leading on major organising drives/campaigns and to act in a leadership role with respect to the RCN organising programme and the RCN Activism Strategy. You will work with the Head of Organising and other key stakeholders on designing and implementing organising drives/campaigns in both recognised and greenfield workplaces, as well as manage a small team of UK-wide Organisers and work across multidisciplinary teams to deliver Activism Academy objectives.

This role is for the experienced Organiser and/or Campaigner who is familiar with strategically planning and delivering an organising drive. The successful candidate plays a key role in supporting the nursing profession to realise their power through a organisational wide upskilling of organising theory and practice. This is rare opportunity to shape an Organising Strategy in the early days of culture shift.

With at least five years of Organising experience, you will have first-hand knowledge of running a campaign from beginning to end. Your experience will demonstrate your ability to write a campaign plan, build a team, communicate clearly and deliver against objectives. Management experience is ideal but if your skillset and organising experience demonstrates your ability to manage a small team, then this role may be your next step forward.

In this role you will be designing and managing organising drives/campaigns under the direction of the Head of Organising. This means working with key RCN stakeholders to coordinate all aspects of the assigned organising drives/campaign including strategy, timeline, communication and other aspects needing to be considered.

We’re looking for someone who will lead by example and be out in workplaces, with a small team of organisers, working directly with members. Whether you’re a trade union organiser or community organiser, we’re looking for someone who understands strategy, who will work hard to raise the voice of nursing and who can support an internal cultural shift into the Organising Approach.

If you are unfamiliar with the “organising approach or organising model” this role is likely not to be a good fit.

What we offer you
We expect you to be dedicated to the principles of the organising approach, working alongside members developing the RCN Activism Strategy. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

*We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance.

Our selection process
Please click the ‘apply now’ button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don’t. Please ensure your CV is in a simple format with minimal tables and sections. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call. If you foresee any problems, please let us know.

Equal opportunities for everyone
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

As a proud member of the Disability Confident employer scheme we actively encourage applications from people with disabilities.

Contact details
Four virtual informal group drop-in sessions will be made available for those who are considering applying and may have further questions. Please note that joining a drop-in session is not a pre-requisite to applying. These sessions are being made available as alternative for candidates who would have requested an individual informal chat. The sessions will take place after 23 June 2025 and will be led by the recruiting manager. If you wish to be booked on to one of the sessions please email Annemarie McNeely, please visit our website for the email address.

For more information about the recruitment and selection process, please visit our website.

Closing date: 11.59pm, 13 July 2025.

Selection dates:
Assessments (online): 24 and 25 July 2025.
Interview (in-person): 4 August 2025.

Director of Development (Part time)

£70K FTE, 2 year fixed-term contract, 1 day per week 

We are looking for a senior philanthropy professional with a strong interest in music and a proven track record in growing and building high level funding relationships, to work part time to build and engage a committed network of major individual donors to fund the long-term sustainability of La Nuova Musica (LNM) and fulfilment of its creative vision. 

Welcome from the CEO

La Nuova Musica is a leading ensemble in its chosen field of music from the 17th and 18th centuries with a focus on the voice. This is a unique opportunity to shape future opportunities for LNM. You will be joining us at a pivotal time as the orchestra builds on its current success with a board that is fully engaged and eager to establish a professional, strategic approach to philanthropy. LNM deeply values the role of philanthropy, particularly as public funding is highly constrained.

 

You will have the full backing of the CEO, the Board and the Artistic Director who are ready to work closely with you to build and steward transformative philanthropic relationships that align with our artistic and strategic ambitions.

 

You will also have access to an influential network and be introduced to and collaborate with our most senior philanthropic supporters. While the number of supporters is currently small, they are among the most respected and well-connected individuals in the arts. 

 

We believe that this is a rare opportunity to make a lasting impact and, while our philanthropic foundations are still developing, they are promising. The Board understands that meaningful, long-term philanthropic growth requires time, trust, and strategic investment—and they are committed to supporting you on that journey.

About La Nuova Musica

La Nuova Musica is an early music ensemble led by its founder and Artistic Director, David Bates, and known for spirited performances that receive widespread acclaim from audiences and five-star reviews from the press. 

“If anyone can be relied on to make Baroque music sound newly hatched, it’s the aptly named La Nuova Musica. They dust out the tiniest corners of phrasing and embellish the music so that it sounds more dizzy with life than you’ve ever heard before”. The Times

LNM appears regularly at the Wigmore Hall, St Martin in the Fields, the London Handel Festival as well as festivals around the UK. They made their BBC Proms debut in 2022 with a performance of Purcell’s Dido and Aeneas described as “a superbly evocative night” in The Times and “a musical tour de force” in Opera Today. In 2024 they appeared for the first time at the Grange Festival in a series of performances of Monteverdi’s opera, The Coronation of Poppea, hailed by Opera Today as “truly a five-star production, and easily one of the best interpretations of Monteverdi or a Baroque opera I have seen.'

LNM has also appeared in concert halls and festivals across Europe including the Handel Festival Halle, La Seine Musicale Paris, the Göttingen International Handel Festival, the Salzburg Festival, the Innsbruck Festival of Early Music, and the Steffani Festival in Hanover.

Their reputation is enhanced by a series of award-winning recordings for Pentatone and Harmonia Mundi. Their latest recording of Purcell’s Dido and Aeneas was selected as one of two opera recordings for the prestigious Abbiata award in Italy, alongside a recording of Katya Kabanova conducted by Simon Rattle with the LSO.  It was one of Gramophone’s recordings of the year and BBC R3’s CD Review chose it as their Recording of the Week. “the way it zings off the page bristling with dramatic life and energy from the first bars, and with a range of voices and imaginative instrumental accompaniment, fills it with incident and colour”.BBC Radio 3.

An earlier release, Handel’s Unsung Heroes, was selected by BBC Music Magazine as their Recording of the Month and awarded 5 stars as “a stunning collection of Handel opera numbers. For originality, risk-taking and erudition, it towers above its predecessors. The project is a heroic achievement for all involved.” 

La Nuova Musica’s strategic goals

We are bursting with ideas and feel we have so much more that we want to achieve. We perform regularly at the Wigmore Hall in London and are in the process of establishing a presence in Salisbury (David Bates’ hometown) and in Oxford, where we are working with an excellent chamber choir of young amateur singers, Schola Cantorum.  By giving the same concert in all these cities, we make best use of our artistic and financial resources at the same time as broadening our reach.

We also aim to deliver new strands of activity. One is relaxed concerts for anyone who needs an informal setting to enjoy our performances. The other offers high quality professional experience to singers and players from the modern instrument world in understanding baroque and early classical music. This is important for several reasons, not least to build and strengthen the UK pool of musicians for the future to preserve this repertoire. 

 

We receive no public funding and are only able to continue thanks to the support of generous individuals who love what we do and want us to do more. As is the case in our sector, ticket sales do not cover the cost of performances. We also need to pay our administrative team for any activity to take place at all. We currently operate thanks to a small but highly experienced and committed team who work remotely, at significantly reduced rates, because of their belief in David Bates and La Nuova Musica. To achieve our vision, we need to secure ongoing funding for core running costs (approximately £120k per year) as well as additional funding for specific artistic projects and other activity (approximately £120k per year, though this will vary from year to year).

Thanks to the fantastic support of generous individuals, LNM can engage with some ambitious projects such as Handel’s Giustino, our first co-production with the Royal Ballet and Opera which takes place in October 2025. We have successfully raised the money required for this and can now put in place some important and ambitious projects for the next three years. 

These include:

·Promoting two concerts each year in St Martin in the Fields, which entails risk on a larger scale than the Wigmore Hall where we are engaged (paid) to perform. (£15k p.a.)

·Developing further our work in Salisbury with two annual concerts which feed off our regular series in the Wigmore Hall and St Martin in the Fields. (£12k p.a.)

·Developing our relationships in Oxford along the lines of Salisbury (see above) (12k p.a.) 

·Developing a relaxed concert strand where performances are specially prepared and delivered to suit anyone who needs an informal setting to enjoy our performances.  (10k per run of events)

·Grow existing strands of work which provide experience for amateur singers, young professional singers and players in informed baroque and early classical performances. (15k per run of events)

·Recording some of our best work to act as a calling card with promoters and the public. (£40- 50k per recording)

·Build on our existing work to make and keep early music relevant, thus protecting its cultural heritage, by commissioning new work for the ensemble which combines the sounds and techniques of early music with that of living composers. (£15-20k per commission)

The Role

Role Dimensions

·To deliver excellence in supporter stewardship, building commitment and increasing funding and support from current LNM major individual supporters

·To research and lead a prospect pipeline for new five and six figure multi-year commitments

·To design and execute special high-level events for prospect/donor cultivation and development

·To develop and write compelling propositions for key trusts and foundations

·To ensure all fundraising is conducted as per the Codes of Fundraising Practice and other regulatory guidelines

Essential Experience and Skills

oProven delivery performance at a significant giving level, both individually and leading others to achieve (including Trustees and senior leadership)

oAbility to build long term HNW relationships, alongside several personal skills including being persuasive, receptive, inquisitive, dynamic, politically savvy and inspirational

oProven experience of building and leading excellent donor stewardship programmes at a senior level, including high level implementation of special events, and proposition development for trust and foundations

oUnderstanding and knowledge of key fundraising regulations with experience of implementing process and systems required to deliver best practice.

Reporting Structures 

The Director of Development is a member of the senior management team and will report to the CEO John Summers, whilst working closely with the Artistic Director, David Bates, and Finance Director, Val Hawkin.

The entire team work remotely and meet up on-line and in person when required.

The Director of Development line manages a part time administrator (Job Description available on request)

Do you want to make a difference to the lives of students and equip them to put their faith into action?

SCM is looking for a recent graduate to spend a year working with us to help us to continue to build on the work of our successful Faith in Action project. 

Run in partnership with Project Bonhoeffer, a small charitable trust, the project began in 2012 with a vision that Christian students in Britain would have a greater awareness and understanding of Bonhoeffer’s radical approach to faith and discipleship, and its implications for Christian living in the modern world. 

The project has helped to run over a dozen campaigns from Food Poverty to Peace, and had an immeasurable impact on thousands of students through blogs, resources, and relationships. All of this is bringing to light many ‘Bonhoeffers’ of today negotiating the implications on Christian living in the world.

In 2021 we developed the Faith in Action project as a graduate scheme by employing two graduates to work on the project; one to lead on theology bringing a depth of learning and theological refection, and the other to be a campaigns lead, taking us always back out into the world to make a difference.

The project has been very successful, and now we are looking to grow it for further. We are looking for a passionate graduate to join the project for the 2025-26 academic year.

In this role, you will be a theologian to make other theologians, and will provide the framework for students to be able to reflect theologically on their life and modern Christian Living. You will be responsible for growing the breadth of SCM’s Faith in Action resources, and discovering new ways of connecting with the current membership via the trends of social media or engaging in face-to-face reflections. An activist to make other activists, you will coordinate social action for SCM, engaging the membership in social justice projects that maximise our impact in society and the world.

You will work to build relationships between SCM communities and members to equip students with the skills they need to become faith-filled agents of social and political change and lead them in theological reflection to discern their involvement in local and national campaigns. You will also work to develop relationships with other Christian social justice and campaigning organisations to create opportunities for students to put their faith into action. In all of this, you will be supported by our small but perfectly-formed team, who will share your values and fully understand your aims in this project.

The role will require some travel within Britain, as well as semi-regular visits to the office in Birmingham, which may also include an overnight stay. All reasonable expenses for travel and accommodation will be reimbursed. Some evening and weekend work may be required for which time off in lieu will be given.

We particularly welcome applications from disabled, Black, Asian and Minority Ethnic and LGBTQ+ individuals who are currently underrepresented in the organisation. Due to the nature of this role and the responsibilities of the successful post-holder, a genuine occupational requirement to be a committed Christian is in place for this role in accordance with the provisions of the Equality Act 2010.

Please use the forms provided; CVs will not be accepted. Applications should be submitted electronically in Word format by email to the address provided in the application pack.

Student Christian Movement is a registered charity in England and Wales, number 1125640, and in Scotland number SC048506

Department: The Big Issue Group
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £32,000 per annum
 
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
 
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
 
We have recently formed a partnership with Bute Energy based at the Twyn Hywel Energy Park in Caerphilly which we will be focusing on bringing people into sustainable employment in this green energy sector and we are looking for someone with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role to help make this partnership a success.
 
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
 
Skills & Experience

• Previous working experience as a Job / professional Coach or similar role for 2 years or more
• Experience in working with people with barriers to employment
• Existing network, or proven ability to network, with a broad range of service providers
• Outstanding communication and interpersonal skills
• Excellent organisational and time management skills
• Problem-solving aptitude
• Ability to inspire and motivate
• Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
• Passion for social justice and equality, diversity and inclusion
• Experience of asset-based approach/thinking or a willingness to learn and implement this approach

 
For full details, please see the Job Description below. Both English and Welsh language versions available.
 
Salary and Benefits offered

• Salary - £32,000 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
 
Workplace details
 
This role is based in Caerphilly at the Twyn Hywel Energy Park.
 
Closing date - 13th July 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
Benefits: We are proud of our family-friendly and flexible working environment and while this is a full-time role, we can offer flexibility of hours and some flexibility of place of work as standard. While you will need to spend a significant part of your working week in our Finsbury Park head office, we have the technology to enable remote working. We have no service qualification to submit a flexible working request and we would welcome a discussion on how you would like to organise your hours of work. As well as a salary commensurate with our sector, we offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, a generous maternity package, an incremental holiday scheme, an enhanced contribution into our workplace pension, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities. We have the technology to allow remote working for part of your working week. We offer a salary commensurate with a social enterprise, an enhanced contribution to your workplace pension, incremental holiday entitlement, life cover, a healthcare scheme, unlimited access to our open learning library, up to 6 days paid leave to care for a sick child or elderly relation and the exciting opportunity to be part of a mission-driven social enterprise. We are equipped for flexible working and while you will need to spend most of your week with your team in our Finsbury Park head office, we would welcome a discussion on how you would like to arrange your hours of work. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
 
REF-222424

IT Service Desk Analyst

We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. 

This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm.

Position: 6221 IT Service Desk Analyst

Location: Cardiff (potential for future hybrid working, to be discussed at interview)

Hours: Full time 37.5 Monday - Friday 9am - 5pm

Contract: Permanent

Salary: £26,161.25 per annum

Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents.

As an IT Service Desk Analyst you will:

• Provide 1st and some 2nd line technical support to internal customers.
• Resolve and escalate incidents in line with Service or Operational Level Agreements.
• Support internal customers with procured computers.
• Produce case history reports as requested.
• Escalate service issues to 2nd/3rd line support and 3rd party suppliers.
• Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs.
• Create and maintain bespoke application support documentation.
• Participate in Service Desk team meetings, workshops, and seminars.
• Engage in IT projects and complete tasks as required.

About You

Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups.  Knowledge of Zoom and ticket logging software is also beneficial.

You will need:

• 1st/2nd line Service Desk Support experience
• Experience in an ITIL aligned enterprise environment
• Knowledge of Microsoft Active Directory, Windows & Office
• IT hardware configuration & troubleshooting skills
• Good organisational skills, able to prioritise effectively
• Ability to gather, analyse & use evidence from various sources
• To understand & promote IT policies and security

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

Please see the attached Job Description and Person Specification for further details once you apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.