Finance manager jobs in east london, greater london

Health & Safety Officer

An exciting opportunity has arisen for a Health & Safety Officer to join our Estates Team. In your role as the Health & Safety Officer will be to provide support on an operational basis to the health & safety function.

Role Requirements

• Promote good stakeholder involvement and good safety culture
• Prepare and issue monthly health and safety briefing documents / toolbox talks
• Keep health and safety information up to date, including all fire safety documentation (fire emergency plans, fire safety manuals etc.), the health and safety section of the intranet and shared documents
• Carry out regular walkabouts, including at retail stores, keeping in touch with staff on their safety arrangements and ensuring control measures are in place and effective
• Provide health and safety training and coaching on topics such as, but not limited to, general health & safety (induction and refresher training), fire safety, COSHH, risk assessing and manual handling
• Develop and refresh internal online training to support staff learning experiences
• Carry out general risk assessment, as required, with particular emphasis on retail, regulatory requirements, outings and the clinical environment.
• Update fire risk assessments for low to medium-risk buildings, tracking completion of actions and updating compliance software
• Manage COSHH risk assessments and the COSHH risk register, checking on suitable PPE and storage
• Manage compliance with workstation assessments, including homeworking, using the external management system
• Support teams, enabling them to carry out their risk assessments, including manual handling assessments for inanimate activities
• Develop and keep up to date Safe Operating Procedures for health and safety.
• To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

Interview Date: TBC

Terms and Conditions 

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Marketing & Mobilization (M&M), a part of External Relations (ER), is a dynamic team, tasked with overseeing and creating communications and marketing, building the IRC’s global profile and brand, increasing private revenue from deeper donor engagement and partnerships, and influencing our target audiences. In alignment with our Strategy100 commitments, M&M has launched ambitious multi-year campaigns that raise funding, profile and influence and will improve our share of voice and resonance in key geographies and globally.

The Content and Creative team, a part of M&M, consists of award-winning creative specialists and idea partners, developing powerful communications and experiences to really engage audiences and ultimately to deliver on ER ambitions and objectives. Using creative mediums such as storytelling, visual design, and video, they tap into the expertise of colleagues across the organization.

The Officer, Private Fundraising Communications is responsible for developing content that inspires private sector funding towards the IRC’s innovative and impactful programs in 40+ countries. This person will collaborate extensively with program teams and External Relations to create communications that engage prospective donors, demonstrate their unique philanthropic impact, and inspire ongoing support through tailored content across Trust & Foundations, Global High Net Worth Individuals, Global New Business, and Corporations.

This person will be a strong grant writer, dynamic storyteller, communicating the story of IRC’s work on behalf of people impacted by crisis for over 90 years through concept notes, proposals, pitch decks, reports, and other fundraising content. The ideal candidate will be familiar with humanitarian program design concepts and complex proposal development processes.

KEY ACCOUNTABILITIES

Business Development Writing (40%):

● Responsible for producing persuasive and well-structured proposals for 6+ figure grants, positioning IRC as a best-in-class humanitarian and development organization. (They will support a portfolio with a special focus on Trust & Foundations, with projects for Corporate, HNWI, etc. as assigned.)

● Conduct programmatic research, collaborate with various teams (fundraising, program, etc.), and articulate the organization's goals, strategies, and impact to secure funding for humanitarian and development projects.

● Transform technical, programmatic content into sophisticated, compelling, donor-friendly materials. These materials will showcase the impact and sustainability of our programs while communicating our shared values with private sector partners.

Impact Reporting (40%):

● Create comprehensive and compelling reports and other written materials that highlight innovation, evidence, and outcomes the IRC delivers for our clients in some of the world’s toughest places, while building trust and transparency with private sector donors.

● Use data, human-interest stories, and other storytelling to create compelling, effective reports. These reports will fulfill donor-set requirements and communicate what sets our program approaches, evidence generation, advocacy, and expertise apart.

● Present program results clearly, workshopping reports with technical experts across the IRC.

Project Management (20%):

● Serve as a primary focal point for account managers to navigate communications resources and grant writing services.

● Lead the end-to-end process of proposal development across a diverse portfolio of grants - including curating content, workshopping information with program and communications colleagues, and building editorial timelines to finalize written assets across IRC teams.

● Document timelines and follow up with relevant responsible parties to help ensure core proposal/reporting milestones are met

● Coordinate with IRC teams (Program, Finance, Design and UX, Communications, etc.) to shape custom grant communications and set priorities.

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

● Experience in crafting compelling proposals for high-net-worth donors, foundations, and corporations.

● Exceptional writing and editing skills, with exposure to strong program design backed by logframes, theories of change, and work plans.**

● Strong storytelling skills, with the ability to transform technical concepts and program design ideas into easy-to-understand communications that are brand-aligned, creative, and inspiring.

● Strong project management skills, with the ability to manage multiple projects and meet tight deadlines.

● Strong ability to collaborate with diverse stakeholders.**

Experience:

● Demonstrated experience in grant writing, proposal development or reporting, preferably in an international organization and/or for the Corporate sector.**

Are you passionate about fundraising, donor stewardship, and supporting our vibrant community through bespoke events? If you're an organised and enthusiastic individual, we have an incredible opportunity for you to join Fine Cell Work as the Fundraising & Events Officer.

This is a fantastic opportunity for a high-energy, creative person to join the team. As the Fundraising & Events Officer, you will play a crucial role in driving our fundraising efforts and supporting our community of fundraisers, donors, and partners. Your work will directly contribute to the sustainability of our mission and help us continue our mission of rehabilitation through the transformative power of needlework.

This is a fantastic opportunity to work for an innovative growing charity working in the area of criminal justice, and to be a part of a unique social enterprise. The role brings organisational skills and creativity together. 

Our Purpose: 

Fine Cell Work is a UK- based rehabilitation charity and social enterprise which makes beautiful handmade products in British prisons. For over 25 years we’ve been transforming the lives of people in prison and prison leavers, one stitch at a time. Our unique process boosts our stitcher’s self-worth, instils accountability, and fosters hope.

Collaborating with world-renowned designers to create one-of-a-kind, limited-edition products, we support people in prison and prison leavers to finish their sentences with work skills, money earned and saved, and the self-belief to rebuild meaningful, independent, crime-free lives. By providing purposeful activity to prepare prisoners to successfully reintegrate into the community, we are working to improve prisoner’s skills and well-being. This is key to reducing recidivism. 

The Role: 

The Fundraising & Events Officer will provide administrative assistance with grants and donor fundraising and the logistics for events. Working alongside the Development Manager and the Founding Director you will support identifying and managing donor opportunities, and the research and support of applications to Trusts and Foundations. It is a diverse and varied role and is a fantastic opportunity for anyone looking to build a solid foundation in fundraising and events. 

This is a results-driven role with the postholder driving planned income growth by establishing, enabling, and inspiring events, building relationships and maximising fundraising efforts. As this is a people facing role, you will be working with supporters over the phone, online, in writing and face to face, with the aim of helping donors receive the ultimate supporter journey. 

You will require excellent interpersonal skills with the ability to network, build relationships and influence both internally and externally, with the confidence to speak publicly about the work of the charity. To be successful in this role, you should possess exceptional organisational skills, excellent communication abilities – including good writing skills, and a passion for making a difference. In addition, experience with fundraising, donor stewardship, event planning and organisation and CRM systems will be highly valued. 

Your work will be essential in generating the income needed to support our initiatives, grow our donor base, and provide vital services to support our mission of rehabilitation. 

This is a unique opportunity to combine your passion for fundraising, donor stewardship, and supporting our community. Together, we will make a significant impact and drive positive change. Fine Cell Work’s office in Battersea is run by a team of 15 staff (FTE) supported by 191 volunteers, 116 of whom teach in prisons (volunteer figures for 2024). 

Fundraising and earned income are fundamental requirements for FCW, and all staff are involved in fundraising and earned revenue activities. 

Principal Accountabilities for the Core Job: 

1. Ensure all the necessary administration to support fundraising including recording all donations and potential contact information on Salesforce, thanking and reporting to all event attendees and donors. 
2. Assistance in the planning, setting up and logistics of all events including attending events as required (includes occasional out of office and out of hours commitments). 
3. Establish and maintain donor contacts on the database, and, with the Development Manager, coordinate donor communication and planning. 
4. Prepare donation quarterly reports and report post event on financial and potential contact outcomes and lessons learnt. 
5. Build and support our individual giving Champions programme through events and regular communications. 
6. Work with the Founding Director in research to support grant applications and assistance in making applications to small grant–making organisations. 
7. Prepare information for reports to Trusts and Foundations and major donors, creating a fundraising dashboard to include uploading and managing reporting and grant deadline dates on Salesforce including the establishment of a reporting procedure for existing grants makers. 
8. Working with the Development Manager, ensure there is sufficient and appropriate fundraising events to meet the annual donations targets through events. 
9. With the Executive Director and the Development Manager, support the logistics for event committees including assisting in identifying potential Chairs and committee members and working with the event hosts. 
10. Support the Development Manager to expand FCW’s fundraised revenue through developing event sponsorship opportunities and other forms of event revenue (ticket sales, raffles etc). 
11. Supported by the Finance Director, set up and manage the annual budget for expenditure and income from events. 
12. Any other duties as required from time to time to support the work of the charity. 

The following knowledge and skills have been identified for the role of Fundraising & Events Officer: 

• Excellent spoken and written English, including good grammar 

• Proven experience with Microsoft Office, especially Excel 

• Experience maintaining a data base, preferably Salesforce 

• Excellent attention to detail and record keeping 

• Ability to work independently and as part of a team 

• Excellent interpersonal, customer service and communication skills 

• Demonstrable organisation, research and planning skills 

• Good level of fitness to assist with setting up events 

• Social media and blogging experience 

• Experience of working with volunteers 

Personal Attributes 

• Self-starter – enjoys working in a small team and as part of a team. 

• Creative and innovative thinking. 

• Proactive, and able to take the initiative. 

• Strong analytical skills and an interest in using insights and evidence to support decision-making & create strong cases of support. 

• Excellent time and task management skills with the ability to work under pressure and prioritise in a busy environment. 

• Strong and confident communication skills, both written and verbal. 

• Flexibility in approach to working hours as may involve occasional out of hours work. 

• A commitment to own learning and development and willingness to undertake Continuing Professional Development. 

Location: Battersea, London 

This is a full-time (37.5 hours a week), permanent role, and is primarily office-based. 

Salary:£27,000 to £30,000, based on experience. 

Fine Cell Work offer the following benefits to all our team members: 

• A supportive learning culture and opportunities to develop in your role 

• 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service 

• Employer pension contribution after 3 month probationary period 

• Season ticket loan 

• Cycle to work scheme 

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated. 

Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London)

Closing Date: 14 August 2025

Ref: SB 1392

Are you passionate about data protection and want to make a real impact in the fight against the climate emergency? Join Energy Saving Trust as our Data Protection Officer and help ensure we handle personal and organisational data with integrity, transparency, and care.

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• 25 days of annual leave plus bank holidays, with additional leave earned through length of service

• Three extra days off over the Christmas period as a gesture of goodwill

• A competitive pension scheme with generous employer contributions

• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role

• Two paid volunteering days per year – a chance to give back to the causes that matter most to you

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

Who we are: We’re part of the Finance, Risk and Compliance team. Our job is to help the organisation stay on track by managing risk, following rules, and making sure we do things the right way.

What we do: We work across areas like data protection, risk, fraud prevention, contracts, and buying goods and services.

How we work: We follow a clear structure that helps everyone understand their role. The Data Protection Officer is part of the second line of defence, offering independent advice and support on data privacy. They’re supported by an Assistant Data Protection Officer who reports directly to them.

Our culture: We’re a close-knit team. We share ideas, support each other, and work together to solve problems.

Why join us?

“There’s a real sense of purpose here. We’re not just ticking boxes—we’re helping shape a more sustainable future while supporting each other every step of the way.”

The role     

As a key member of our Finance, Risk and Compliance Centre of Excellence, you’ll lead our data protection strategy, oversee compliance with UK GDPR and related legislation, and act as a trusted advisor across the organisation. You’ll manage and mentor the Assistant Data Protection Officer and collaborate with IT and cybersecurity teams to align data protection with information security standards.

You’ll play a vital role in embedding a culture of accountability and risk awareness, supporting our Three Lines of Defence model and helping teams across the organisation understand and manage their data responsibilities.

Success in this role means embedding a proactive approach to data protection, delivering clear and timely advice, and building strong relationships across the organisation. You’ll have the opportunity to shape strategy, influence decision-making, and be part of a team that values collaboration, integrity, and continuous improvement.

Join us in supporting the transition to a low-carbon future—where your expertise in data protection helps drive meaningful impact in tackling the climate emergency.

What you’ll do

Strategic Oversight: Lead the organisation’s data protection strategy and ensure compliance with UK GDPR, the Data Protection Act 2018, and other relevant legislation—acting as a key advisor and point of contact for the ICO and data subjects.

Governance and Risk Culture: Operate within the second line of defence in the organisation’s Three Lines of Defence model, fostering a risk-aware, accountable culture across all Centre’s of Excellence.

Stakeholder Engagement: Build strong relationships with internal teams, including IT and cybersecurity, to align data protection with information security standards, and support external engagement with regulators and data subjects.

Leadership and Development: Manage and mentor the Assistant Data Protection Officer, while contributing to the growth and capability of the wider Risk and Compliance Team.

Mission Impact: By ensuring ethical and secure handling of data, this role supports Energy Saving Trust’s mission to address the climate emergency—building public trust and enabling effective, sustainable services for people and communities.

What you’ll bring

Expert Knowledge: In-depth understanding of UK data protection laws, including UK GDPR, the Data Protection Act 2018, PECR, FOI, and FOISA.

Leadership Skills: Proven ability to lead, coach, and develop team members, fostering a culture of integrity, accountability, and continuous improvement.

Analytical Thinking: Strong ability to interpret complex regulations and apply them to real-world scenarios, supporting risk-based decision-making.

Communication: Excellent written and verbal communication skills, particularly for policy development, reporting, and stakeholder engagement.

Proactivity and Initiative: Demonstrated ability to stay ahead of regulatory changes and proactively support compliance across diverse business areas.

To apply please visit our recruitment portal via the Apply Button. 

Applications close 5.30pm, 14 August. Interviews are intended to be held 21-28 August.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. 

Join a Global Movement for Inclusion and Social Justice

Head of Operations
Part-time, 2 days per week (0.4 FTE)
Remote (UK-based)
£51,000 pro rata (£20,400 actual)
12-month fixed-term contract, with strong potential to become permanent

Are you a strategic thinker with a passion for operational excellence and equity?
Do you want to be part of a pioneering global alliance that's transforming lives and challenging stigma?

We're supporting a unique membership-based charity that leads a global movement for inclusion and equality for people with facial differences. This organisation unites non-profits from around the world to ensure that individuals with facial differences are seen, respected, and empowered. As the only non-profit with consultative status to the UN CRPD representing this community, their work is bold, collaborative, and deeply impactful.

They are now entering an exciting new chapter with a fresh strategy for 2025-2028, and we are helping them recruit a newly created Head of Operations role to build the infrastructure that will support their growth and amplify their global voice.

About the Role

This role is ideal for someone who thrives in a small, fast-moving team and wants to make a tangible difference. Reporting to the CEO, you'll lead on all things operations, from digital systems and compliance to HR and finance, ensuring the charity runs smoothly and sustainably.

You'll be joining a passionate team committed to inclusion, innovation, and social change. With external support in place for bookkeeping and admin, you'll have the space to focus on strategic improvements and help shape the future of this incredible charity.

Essential Criteria

• Charity management experience, with a strong understanding of governance and compliance
• Excellent digital and IT skills
• Collaborative mindset and strong interpersonal skills
• Genuine commitment to equity, inclusion, and social justice

Why Join?

• Flexible, remote working (UK only)
• 25 days annual leave (pro rata) + UK bank holidays + Christmas closure
• Opportunity to work with a global alliance of inspiring member organisations
• Be part of a movement that's changing perceptions and empowering communities

Applicants with lived experience of facial difference or from minoritised backgrounds are especially encouraged to apply.

How to Apply

Please get in touch with Glen Manners at Charity People:

Due to the urgency of this role, applications are being reviewed on a rolling basis. If this affects your availability, please contact Glen directly.

Closing date: Friday 8th August
Interviews: ASAP

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. The Membership Team are responsible for circa £10m income in membership donations, including Gift Aid. Friends and Patrons also make up 30% of ticket income, 55% other donations and 88% legacies, emphasising the importance of community building, good processes and customer service.

We are now seeking to recruit a Membership Coordinator on a contract basis to support at a busy time of growth. The role holder will work within the Membership Team, responsible for the philanthropic income from Friends and Patrons, and undertake the efficient administration of the membership programme whilst providing first-class customer service to keep our Friends and Patrons engaged and valued.

This role will suit a candidate who has strong experience in a customer-facing environment (ideally in a membership organisation and/or box office) and is able to use diplomacy in dealing with a variety of different customer groups. You will be able to illustrate a consistently high level of customer care and responsiveness as well as strong organisational and administrative skills. You will also be able to demonstrate:

• Experience in administration, ideally within a customer-facing organisation (arts, performing arts or a fundraising charity)
• Experience of databases and MS Office (Access, Word and Excel)
• Experience of administering financial processes
• The ability to gain knowledge of products and services in a relatively short period of time
• The ability to work effectively under pressure, prioritise and multi-task
• Excellent face-to-face, written and telephone communication skills, including the ability to deal with members at all levels and stakeholders in a professional manner.
• Team player approach and positive attitude

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 11th August 2025

First stage interviews will be held online via MS Teams on 14th/15th August 2025, with second round interviews in person at ROH Covent Garden from 20th August 2025.

Applicants must have work authorisation for the UK. No agencies.

Join us as the Project Delivery Support Officer for Our Place!

Our Place Project Delivery Officer
Salary: £29,000. to £32,000. dependent on the experience
Location: Fulham, London SW6 (This post is front facing and so is office based and onsite)
Hours: Full-time, 35 hours per week (Monday to Friday 9am–5pm)

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working, seeking co-production and co-design from our Disabled members, encouraging and respecting diversity. AoD is a medium sized charity with a Board of Trustees, 27 staff, a strong pool of casual staff and volunteers, including many with lived experience of disability – all of whom are passionate about removing the barriers faced by Disabled people.

Action on Disability provides four key services: Youth, Employment, Welfare Benefits, and Independent Living.

The Project

Our Place is a project that is facilitated and managed by AoD. It is a 3-year National Lottery Community fund and Propel London funded project that will sit within our Independent Living Service. Our Place creates a community space and resource hub that Disabled people can call their own – led by them and facilitated by AoD staff. This service will be genuinely embedded in the local area, meeting needs expressed by local Disabled people to have their own place, and building links with amenities, businesses, and event spaces in Hammersmith and Fulham.

We want to enable businesses to feel more confident to welcome Disabled people and remove barriers. We want to create an inclusive and accessible space for Disabled people to socialise, build skills, pursue interests, and develop peer relationships.

Our Place operates alongside, and enhances, our current service provision. Central to this is ensuring that Disabled people have meaningful ownership over the space, from Steering Board input to operational delivery.

Disabled people will achieve their potential through four outcomes:

• Increased confidence, knowledge, and skills through opportunities to lead, learn and do new things.
• Reduced isolation and improved mental well-being through a place to socialise.
• Equity of access and participation in the local community.
• Mitigation of the pandemic’s impact, through building new opportunities.

The Post

We are looking for a full time Project delivery support officer with a commitment to the vision of AoD to promote Independent Living, Peer Support and Co-production within this project. You will have strong community project delivery, administration and support skills, good written and oral communication skills, and the ability to support the project and work effectively as part of a team. Your working hours will be dependent on the Our Place project activity schedule and may include early evening and weekend work.

Essential

1. An understanding, commitment and positive attitude toward Disability and experience of working for and with Disabled people.
2. Demonstrable experience of community project delivery.
3. Experience of coordinating the delivery of projects
4. Experience of supporting the fulfilment of reporting and monitoring needs.
5. Able to demonstrate an understanding of boundary management in relation to volunteers, staff and those who access a service.
6. An understanding of working within a multiagency, person-centered approach
7. Professional knowledge and experience of implementing safeguarding procedures and purpose.

In return we provide:

• 25 days annual leave, increasing with 5-year service up to 30 days per year (Pro rata)
• Life Assurance x 1 salary (if you join the auto enrolment pension scheme)
• Company sick pay (after probation period): 1 week after 6 months and 1 month after 12 months. (Pro Rata)
• Employee Assistance Program

We actively encourage applications from Disabled people and people with lived experience.

Closing Date: Friday 22nd August 2025 at 10am
Interviews: Week Commencing Monday 01st September 2025.
AoD will actively interview throughout recruitment process, based on applications received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

The successful candidate will be required to undertake an enhanced DBS check.

Action on Disability, Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF

Registered Charity No 1091518.

No agencies please.

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Adoption Service Coordinator and Panel Administrator to support the effective delivery of adoption services. This pivotal role ensures smooth coordination of assessments, panel meetings, and administrative tasks across the Permanency Service. You will act as a key point of contact between professionals, adoptive families, and external agencies, ensuring efficient communication and compliance with regulatory standards. The successful candidate will possess exceptional attention to detail, excellent time management skills, and the ability to work in a sensitive and dynamic environment

You will be involved in the development of the service and your views, and insights are encouraged.

· Coordinate diaries and communication across the Permanency Service team.

· Manage and log adoption enquiries; maintain records in Beacon CRM and CHARMS.

· Support adoption assessments, events, and i-adopt marketing updates.

· Organise Adoption Panel meetings, including scheduling and report preparation.

· Take and finalise panel meeting minutes; ensure timely decisions and notifications.

· Maintain panel member records, training logs, and meeting attendance.

· Update web content, brochures, and social media with adoption recruitment materials.

· Collect and share feedback for service improvement and performance reporting.

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will be:

• Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
• Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
• Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
• Liaising with referring agencies to improve referral information and the referral process for victims
• Updating and maintaining computerised data bases, case management systems and records
• Working with sensitive, confidential and secure data
• Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in an administrative role and undertaking a variety of administrative duties.
• Experience of working in a client focused service area or setting.
• Experience of providing general office support to a team of professionals.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week.This role involves both face to face and virtual support in a hybrid model of working, you will work from Northwick Park Hospital and Victim Support Office in London.

Do you want to make a difference every day?  Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability?  Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You may be a qualified IDVA or a Domestic Abuse Outreach Worker wanting to work alongside health professionals in a hospital environment, although we will consider applicants from other fields providing you are able to demonstrate your knowledge and understanding of domestic abuse.

This role involves both face to face and virtual support in a hybrid model of working. There is an expectation that you will do a mixture of working from home, our office Victim Support, 3rd Floor, 5-7 Singer Street, London, and in co-location at St Georges Hospital.

As a Hospital Independent Domestic Violence Advocate you will:

• Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
• Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
• Be comfortable with running group training sessions and be willing and able to share your specialist knowledge with acute staff across the hospital.

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships). 
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to victims of domestic abuse or other vulnerable people.
• Have strong communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals.
• To understand and be committed to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.
• Good communication skills, a proactive approach and the confidence to be able to influence the way in which this service is delivered are key.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

 

As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.

Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities.  You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.

Role Title: Media Specialist
Salary: £42,205 -  £43,417
Location: London-Hybrid (1 day per week in Office)
Tenure: 18 Months' Fixed Term - Full Time

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you a passionate communicator and media professional who believes in the power of storytelling to drive change? 

Do you want to help shape a fairer world by amplifying the voices of feminist movements and communities experiencing injustice? 

Then we'd love to hear from you!

At ActionAid UK, we’re looking for a Media Specialist to join our dynamic Media team. In this pivotal role, you’ll respond to media enquiries, pitch impactful stories to journalists, and craft bold narratives that reflect the lived realities of women and girls around the world. Working closely with partners, activists, and spokespeople, you’ll write compelling talking points, prepare media materials, and contribute to the development of strategic messaging that supports our campaigns and organisational goals. 

You’ll also help ensure that our storytelling remains rooted in our anti-racist and feminist values, presenting people’s experiences with depth, dignity, and respect. This role involves working on confidential and sensitive issues, and you’ll need good judgement, diplomacy, and resilience. What we're looking for: 

• A confident media professional with a strong background in media relations, ideally in an advocacy or campaigning context.
• A natural storyteller and sharp writer with excellent attention to detail.
• An understanding of the UK media landscape and how to build trusted journalist relationships would be desirable.  

This role is not just about coverage—it’s about impact.  You’ll need to be a confident writer with sharp editorial instincts and a passion for progressive, rights-based storytelling. You’ll handle media enquiries, pitch powerful stories to journalists, and craft compelling narratives that centre the voices and lived experiences of women and girls from marginalised communities and respond swiftly to breaking news and humanitarian emergencies. You’ll also be part of a team that centres anti-racist storytelling storytelling, supporting communities to lead in how their stories are told. At ActionAid UK we work at the intersection of gender justice and international development, offering a supportive hybrid working environment, opportunities for learning and development, and a culture that values bold thinking, collaboration, and systemic change.

If you’re ready to use your skills to elevate unheard voices, challenge injustice, and help shape the media narrative around women’s rights and global equity—then we want to hear from you.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer. 

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

EXTERNAL RELATIONS

The External Relations (ER) unit comprises four complementary functions: Private Fundraising, Marketing & Mobilization, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.

The Purpose of the Role

As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and building our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect clients, staff and programming from harm. 

The Director will report to the UK Executive Director and the Acting Senior Director of Global Public Affairs. The Director will collaborate closely with the Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.

Scope and Authority

Authority:

●The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.

●The role oversees the UK comms operational budget, with access to the Global External Relations budget.

●The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.

●The Director will line manage the communications team and other positions when required.

●The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.

Key Working Relationships

●Reports to the UK Executive Director and Acting Senior Director Global Public Affairs & Communications.

●Close collaboration with External Relations staff in the UK, US and globally, including Policy and Advocacy, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.

●Works closely with key country directors, country programme staff and technical unit colleagues.

●Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.

●Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.

KEY ACCOUNTABILITIES

Strategic Direction

●Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications & marketing strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.

●Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.

●Contribute to the development and delivery of the UK Strategic Plan.

Team Management & Stakeholder engagement

●Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities

●Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results

●Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs

●Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity

●Review team performance quarterly and present on results to global stakeholders

●As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.

Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC

●Work alongside global communications colleagues, Policy & Advocacy colleagues, Digital Engagement and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.

●Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.

●Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.

●Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.

●Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.

●Influence and shape key media and digital narratives around IRC UK priority issues.

●Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use includingpress-releases, op-eds, statements, web and social content to secure coverage of the IRC in the UK across print, broadcast and online media.

●Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.

●Act as a spokesperson for the organization in the media as needed.

●Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.

●Manage the communications component of IRC UK’s relationship with the DEC and lead communications on DEC appeals.

●Use expert judgment to ensure the IRC’s brand is protected and to develop and enact strategies to enhance IRC’s reputation, as well as ensure media outputs protect clients, staff and programming from harm.

●Ensure coordinated and topical messaging across media outreach and digital channels.

●Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.

●Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.

●Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.

●Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.

●Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.

●Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.

●Responsibility for the budget oversight, tracking & administration as well as ensuring adherence to financial processes

PERSON SPECIFICATION

Experience

●**Track record in creating, driving and evaluating a 360-degree communications and marketing strategy that focuses on media, digital and enabling income.**

●**Experience leading and managing media and digital teams.** 

●Experience navigating and influencing within large matrixed organizations.

●Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian or development focus.

●**Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.

●Experience of organising international media visits to projects in order to facilitate reporting on key issues.**

●**Experience responding to reputational threats.**

●**Experience leading a digital communications team that delivers breakthrough digital content

●Experience/knowledge of tools for monitoring media coverage and digital results.**

●Experience of dealing with media enquiries into crisis and sensitive issues.

●Experience of acting as a spokesperson for an organisation.

●Experience managing a budget, ensuring timely payment and adherence to finance protocol

Skills and Knowledge

●Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.

●Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.

●Excellent eye to detail and commitment to high speed and high quality writing and editing

●Strong understanding of marketing and how communications intersect with income generation, and influencing

●Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.

●Good knowledge of UK and international media landscape and news cycle

●Good instinct for digital marketing and digital environment

●Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.

●Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.

●Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.

●Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.

●Knowledge of key political debates in the UK around international development and aid.

●Flexibility as regards working hours, as the need arises.

●Willingness to travel occasionally to conflict areas.

●Fluency in English, spoken and written.