Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

This role has the responsibility to develop network-wide financial reporting, modelling and costings for the Citizens Advice local offices to support organisation-wide planning and decision making. You will work closely with colleagues across the finance and transformation teams as well as the network to implement best practice and support the delivery of organisational and service priorities. Advanced Excel skills and some coding experience essential.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

The National Citizens Advice Operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.

Job Vacancy at Yorkshire Children’s Centre

Our Hopeful Families team is looking to recruit a Service Manager to lead on the management of all aspects of our Hopeful Families service to ensure contractual outcomes in relation to training, employment and quality of service are met.  This is a great opportunity to make a positive impact to bring about long-term change for individuals and families across Kirklees and for anyone who wants to work as part of a dynamic team.  We are looking for an individual who is versatile, innovative and passionate about helping and supporting others.

Yorkshire Children’s Centre is proud to be working in partnership with Seetec Pluss to deliver the ‘Hopeful Families’ service across Kirklees.  The service is jointly funded by the National Lottery Community Fund and the European Social Fund.  The service aims to help individuals and their families with multiple barriers progress onto training, education and employment opportunities using bespoke, innovative and engaging interventions.  You will be key to the engagement of individuals on programme and families in achieving improved health and wellbeing and sustainable employment.

The successful individual will have a background in managing people, overseeing quality of service provision and experience of working with commissioners/funding organisations.  You will need to be well organised, have excellent verbal and written communication skills and be able to develop creative solutions to meet individual client needs.

The post is will be part time on a fixed term contract until 31/12/2021. Hours to be worked Monday to Friday with the flexibility to work outside of these hours on occasion to meet the needs of the service. The post will be based at Brian Jackson House. However, staff are currently working at home due to the Covid-19 pandemic.

Base: Brian Jackson House, Huddersfield

Salary: £27,500 per annum / £23,571 pro rata

Hours: 30 hours

Days: Monday - Friday

Closing Date: Monday 19 October 2020 - 4pm

The post holder will work alongside the Director of National Development to lead and support the four teams who fundraise for and grow the impact of the organisation within National Development, as well as personally leading the growth of Major Donor partnerships. We are looking for a proven leader and manager with excellent interpersonal and relational skills, who has a track record of exceeding expectations and results.

The post-holder must understand how to inspire, challenge and motivate a range of high-level stakeholders to engage with the work of TLG, as well as being able to demonstrate significant leadership experience! They will be an excellent communicator – both written and verbal and will be excited to make a significant difference for struggling children through this varied and influential role. They will have a strong attention to detail as well as being able to focus on high level strategy and delivery. Ideally, they will have a range of fundraising, communications or advocacy experience or they will be able to demonstrate significant transferable skills.

The individual will be passionate about making as much of an impact as possible in order to support both the growth of TLG to be helping 10,000 struggling children a year by 2026 and about raising awareness of the issues children are facing in the UK today. As a rapidly growing charity, we are focused on becoming a household name in order to be able to make a substantial difference for struggling children across the country, and the applicant must be up for a challenge in a fast-paced environment! For the right applicant this will be an exciting opportunity to be part of a dynamic, pioneering team who spearhead the growth of the organisation.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

The deadline for applications is 5pm, Monday 26th October. Initial interviews will take place on Wednesday 4th November, with final interviews on Monday 9th November.

Location: Bradford, West Yorkshire 

Hours: 4-5 Days (Including occasional evening and weekend work)

Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team at our Head Office and a number of new roles are being created.

As such, we are looking for a CRM Officer to join us and support the delivery of CRM projects and services.  As a CRM Officer, you will help to ensure that we’re equipped with a fit-for-purpose database and efficient reporting systems.

Reporting to the CRM Manager, you will promote consistent data capture in line with GDPR guidelines, provide customised reports and queries for teams across the charity, assist with financial reconciliation and support data integration activities.

Additionally, you will:

- Assist the CRM Manager with the delivery of projects
- Implement key database changes that will promote and maintain the consistency of data and streamlined processes
- Analyse, interpret and summarise core data
- Deputise for the CRM Manager in their absence

About You

To join us as a CRM Officer, you will need:

- Previous experience of CRM administration and interpretation
- Experience of working with digital media platforms
- Familiarity with CRM data integration and experience of imports and exports
- An understanding of GDPR regulations
- Excellent interpersonal skills with an ability to engage and support a range of stakeholders with CRM procedures

Experience with Raiser’s Edge NXT or a similar CRM system would be beneficial to your application.

The charity is a responsible and flexible employer and an individual’s circumstances would be considered and balanced against the needs of the charity. We welcome any discussions for flexible working at interview/offer stage.

For further information about the charity please visit our website.

Trainees must be new to debt advice

Hours: Full time 36.25 hours

Location: Leeds

Salary: £23,866 plus 5% pension contribution

Type of contract: Fixed term until 31st March 2021 with possible extension to November 2021.

Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice provides a comprehensive advice service from its main office and outreaches.

National Citizens Advice have recently secured significant additional funding in response to COVID-19 and the expected 60% increase in demand for the debt advice service.

This is an exciting time to join us as we embark on one of the largest upscaling of debt advice services in a decade.

We want people who are NEW to debt advice and who are passionate about giving an effective service to those most in need. You will need to demonstrate that you can engage skilfully with clients who are vulnerable and distressed and have proven skills at working in a busy environment.

You will be a highly motivated strong team player with excellent interpersonal and organisational skills. You will have the ability to understand written and oral information of some complexity; have good numeracy skills sufficient to compile accurate financial statements and calculate benefits; and, have effective oral and written communication skills for the purposes of negotiation and reporting. 

You will be trained to give advice across channels including face-to-face, telephone, email and web chat. The mix of channels will vary depending on local office working but is likely to consist of mostly telephone and digital at this time. You will receive project funder accredited advice-level training within 12 weeks of starting your employment, with further specialist level training to follow.

Closing date: Tuesday 20th October 2020 at 4pm

Interviews week commencing 26th October 2020

Please note we will only be contacting shortlisted applicants. If you have not heard by 26th October please assume you have not been successful.

Here at Charity Horizons we are honoured to be supporting Behind Closed Doors in their search for a new Chief Executive to play a significant role in shaping the strategic direction of the organisation moving forwards. The work of this charity provides a lifeline for those affected by domestic abuse and offers salvation in the darkest of times.

With a significant rise in reported cases of abuse due to Covid-19, this role presents a unique opportunity to lead this organisation in its next phase of development, expanding its reach and continuing its work at a time when its services are needed more than ever.

Behind Closed Doors strives to enable people to cope, recover and move on from domestic violence, regardless of gender or sexuality. The charity offers two arms of support services – a team that provides practical support to help those at risk of harm; and a team that provides emotional support to victims of abuse.

This multi-faceted role will involve the leadership of the organisation’s strategic direction, inspiring the team and finding new ways to grow the charity’s support and fundraising base. The role will also require operational leadership of the charity, overseeing the delivery of all services and the effective maintaining of quality standards.

To be considered for this role you must come to us with a demonstrable track record of achieving in a senior strategic leadership role in the voluntary or public sector and experience working within senior leadership or with boards. You must also have significant experience working with external stakeholders to effectively influence change, and experience of forming successful external partnerships. Although previous experience of working within domestic violence would be advantageous, this is not essential to the role; however, it is imperative you have a sound and extensive knowledge and understanding of the cause and effect of domestic violence. Most importantly you should possess strong networking skills and be known for your ability to build excellent relationships with a wide range of stakeholders. Influential, clear and charismatic you should be a strong and confident communicator and public speaker with an ability to deliver messages to a variety of audiences while building a sense of passion and engagement.

To find out more about this exciting opportunity please contact either Charlie or Leanne at Charity Horizons. The role closes on 21st September with interviews scheduled for the week commencing 5th and 12th October.

BCD is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an organisation we expect staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Please note: Only female applicants will be progressed as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Charity Horizons is an equal opportunities employer and, as such, actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Hours Per week: 37 hours (FT) or 22 hours (PT)
Type of Contract: Fixed Term (dependent upon continuation of funding)

We have an exciting opportunity for 2 x Welfare Benefits/Universal Credit Adviser to join our team (available – 1 full time post/37 hours or part time/22 hours)

The successful candidates will provide end to end face to face, telephone and web chat support for Legacy Benefits and Universal Credit claimants. You will guide people through the claims process – offering tailored support to help them use the flexibilities available in Universal Credit, helping them to get their first payment on time and making sure they are ready to manage it when it arrives. You will also assist claimants with matters such as benefit calculations, form filling, reconsiderations and appeals. You will also identify appropriate referrals for advice needs outside the scope of this project.

The service will include the provision of advice, information, digital support and casework. Candidates should be able to travel within the Wakefield District to facilitate co-location working (when face to face services resume)

Community Catalysts is a social enterprise working across the UK to try to make sure that people who need care and support to live their lives can get help in ways, times and places that suit them, with real choice of attractive local options.

Since 2007 we have worked with partners in more than 90 local authority areas, keen to improve market diversity and widen community options. We help people use their talents to care for and support other local people by setting up small enterprises and ventures, creating jobs and volunteering opportunities. We also design and deliver projects that unlock community and individual assets in order to create opportunities for people who need care and support. We run the Local Area Coordination Network.

Community Catalysts has an ambitious aim and we know that we need to bring new skills and experience into our administration team in order to achieve our UK-wide ambition.

The Membership Coordinator is responsible for providing comprehensive, high quality administrative and project support to ensure the smooth running of our membership functions which include our Local Area Coordination Network and Small Good Stuff.

The post holder will also provide a range of communications and marketing support associated with our membership functions.

The role will be home based with occasional work from the Harrogate office.

Closing date for applications is on 9th October 2020 at 5.00pm and interviews will take place on 16th October 2020 virtually.

We welcome applications from people from all sections of the community.

The Trustees of Waterhouse and Mackintosh Memorial Homes wish to appoint a Lead Warden and Assistant Warden to support the Residents' of Waterhouse and Mackintosh Homes, Halifax.

If you are looking for a new challenge, come and join our Community and Team at Waterhouse and Mackintosh Homes, Halifax!

The Trustees of Waterhouse and Mackintosh Homes are seeking to fill the roles of Lead Warden and Assistant Warden (which may be part-time) commencing early 2021. For further information regarding the Charities please visit the Charities' website to gain an insight into our warm and welcoming community.

The roles would suit a couple, two people with the appropriate skills who are used to working together in a similar environment or the two roles could be considered independently. The roles are rewarded by an attractive renumeration package including accommodation (Lead Warden), pension contributions and holiday entitlement.

The Lead Warden has historically been a live-in role. The Trustees are looking for a warm, engaging and approachable person with experience in providing high standards of compassionate care for older people. They will have good IT skills, preferably be qualified in First Aid and Manual Handling or have a willingness to gain the relevant qualifications. They will be able to foster good working relationships with other members of staff and Trustees.

The Assistant Warden will be equally approachable, have IT, maintenance and gardening skills, the ability to supervise visiting contractors and note the general maintenance of the properties. They will have a willingness to gain qualifications in First Aid and Manual Handling and will be able to foster good working relationships with other members of staff and Trustees. This does not have to be live in role but the Assistant Warden must live within a reasonable distance of the Homes in case of emergency.

Both roles will include a degree of 24hr cover for the Residents’ of the Homes; additional cover is in place for when Wardens wish to take holiday entilitement.

Both roles will be subject to an enhanced DBS check

The closing date for Applications is 5pm on 18th September 2020.

If you require any further information please contact The Clerk via email through the Charities' website

The current Wardens retire following a twenty seven year period of service in January 2021; it is anticipate that interviews will be held on October 8th 2020, Covid-19 restrictions permitting.

About us

The Bone Cancer Research Trust (BCRT) is the leading charity dedicated to fighting primary bone cancer. Our mission is to save lives and improve outcomes through research, information, awareness and support. In July 2019 we were awarded 'National Healthcare & Medical Reseach Charity of the Year' at the national Charity Awards and earlier in the year the Yorkshire & Humber Institute of Fundraising awarded our Fundraising & Communications Team with 'Fundraising Team of the Year'. We are a small but incredibly passionate and driven organisation that is proud and supportive of our people - together we make the biggest impact for our community.

The Role

The Community & Special Funds Fundraising Officer will contribute to the overall fundraising strategy by building exceptional supporter relationships that maximise income generation and supporter recruitment & retention.

You will operate as a key member of the Community Fundraising Team and will have the opportunity to explore new exciting opportunities for the charity. You will be a primary contact managing a variety of Special Fund relationships. You will also respond to and manage emerging community fundraising opportunities as they arise.

In the first few months of the role there will also be some varied temporary responsibilities to help with the delivery of the charity’s virtual fundraising challenges.

About You

The ideal candidate will bring a mature attitude who can effectively and empathetically communicate with supporters, patients, relatives of patients and wider charity colleagues. You will have a can-do, proactive attitude and will be a team-player, happy to help colleagues if required. You will have demonstrable experience of working in a fundraising role for over 1 year and will have an understanding for various fundraising practices.

Applications from around the Leeds area and national home-based applications will be accepted, however, please note travel to the charity office in Leeds will be required approximately once a month.

Application Process

1. Application Form & CV submission closing date: Wednesday 30th September 
2. Telephone interviews 1st & 2nd October
3. Face to face interviews W/C 5th October

For more details please see the full Job Description.