Full-Time Finance Manager Jobs
No one should feel alone when diagnosed with primary bone cancer. The Bone Cancer Research Trust strives to provide a supportive network for all primary bone cancer patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, patients can often go through their entire treatment and recovery without meeting another patient, so external support is vital.
Over the last 4 years, our Support & Information Service has seen significant growth, and developed to become a leading source of support for patients, family members, siblings and friends of patients. Our Support & Information team provide enduring support and ensure that this can be accessed at any point in a primary bone cancer journey and by anyone affected.
Our aim is to increase the reach of the service further, ensuring that all patients diagnosed in the UK have the opportunity to access our Support & Information Service. The Support & Information Officer will play a pivatol role in achieving this through building lasting relationships with both patients and families and healthcare professionals.
They will assist in all aspects of the Bone Cancer Research Trust's Support & Information Service, including the organisation and delivery of virtual support groups, the administration of the Charity's financial grants, the distribution of information resources and the administration of our digital groups. They will also have the opportunity to lead on the delivery of our regional in-person ‘Get-Togethers’, which bring the primary bone cancer community together to gain peer to peer support.The successful candidate will also play an important role in the continuous development of the Service, ensuring that impact is measured and feedback is acted upon.
This role offers an exciting opportunity to make a direct impact on the lives of those affected by primary bone cancer, offering support at time of great uncertainty.
We’re looking for a committed and dependable Administrator to join our Volunteer Support team.
Volunteer and Community Network Administrator (fixed term contract for 9 months)
Type: Full-time (35 hours a week), fixed term contract for 9 months
Location: Office-based in London with flexibility to work remotely
Salary: £26,587 - £28,090 per annum plus excellent benefits
Salary Band: Band C3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a fixed term contract for 9 months.
In this role you will provide administrative support to the Volunteering and Community Networks Department and Head of Volunteering and Community Networks.
You’ll be proactive and highly motivated. Attention to detail is essential as is the ability to plan and manage a busy and varied workload to provide support on various tasks.
You will contribute to the smooth running of the department through managing diaries, booking meetings and being responsible for departmental invoice processing.
As a part of the Volunteer Support Admin Team you will provide high quality support to our Community Networks volunteers based across the UK.
You will ensure that all volunteer enquiries are resolved promptly, that information provided to volunteers is aligned to our organisational positions and standards that relevant information is recorded and appropriate follow-up actions are completed.
Your insight will help inform our wider Community Networks team on volunteer priorities and issues.
If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9am on Friday 7 June 2024
Anticipated interview date: 14 or 17 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We are a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us to discuss.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- for antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- gender
- race
- disability
- sexual orientation
- religion or belief
- pregnancy
- gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Closing Date: 26th May
Contract: This is a fixed term contract for 12 months. Immediate start preferred.
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a Qualified Accountant looking to use your skills and accounting knowledge to help address the biggest health issue in the UK today?
We are looking for a Financial Accountant, to join our busy Finance team on a 12 month fixed term contract as progress our finance transformation journey, including the implementation of a new ERP finance system, Unit 4 (Agresso).
In this role, you will help manage the preparation of the Annual Report and Accounts and statutory returns, quarterly VAT returns, and oversight of monthly accounting processes ensuring that accurate accounts are produced on a timely basis.
You will be responsible for ensuring:
- Thorough testing of finance related end to end processes on Unit 4 ensuring that any issues are captured and resolved as appropriate.
- Successful finance data cleanse activities to ensure that data migrated to Unit 4 is fit for purpose
- Opening financial data migrated to Unit 4 reconciled clearly back to the legacy systems on a detailed and timely basis to ensure strong financial control and a successful audit
- Take lead on understanding and implementing any changes to approach necessary for month end close, journal processing and balance sheet reconciliations
- Successful and timely transfer of knowledge to the remaining members of the finance team
This is a homeworking role, but you will be required to travel to attend some meetings and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our flagship offices.
About you
- Qualified Accountant (ideally ACA)
- Experience and knowledge of Unit4 ERPx or equivalent cloud-based system
- Experience of working within the charity sector is preferred but not essential
- Ideally focussed all or part of your career on being a Financial Accountant and you are likely to have worked in an organisation of similar size, scale, and complexity.
- We also welcome applications if you are newly qualified, with practice experience.
- You will be joining a committed finance team with an ambitious transformation plan and will be expected to demonstrate initiative, judgment, and a continuous improvement mentality.
- Being systems-oriented and having an interest in tax will also be beneficial.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Experience of producing minutes, action lists and meeting summaries.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively and remain solutions focussed.
- Strong interpersonal and interpretation skills.
- Excellent organisational and timekeeping skills.
- Be a team player, supporting colleagues when there are deadlines and know when to ask for help.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the Royal College of Occupational Therapists (RCOT), a thriving professional body with over 36,000 members. Our mission is to champion occupational therapy and create life-changing breakthroughs for our members, the people they support, and society as a whole.
We value our core principles:
- Impact: We make meaningful differences in all our work, prioritizing actions that align with our shared purpose and strategy.
- Challenge: We find innovative ways to make things happen, pushing boundaries and questioning the status quo.
- Elevate: We support each other to be our best, fostering collaboration and unity even when we have differing opinions.
- Respect: We celebrate diversity, listen to others, and believe every voice should be heard.
Role Overview:
As the People Business Partner, you’ll report to the Director of People, Finance, and Governance. You will lead on setting up and delivering a value-added people centric business partnering service. You’ll collaborate closely with the extended leadership team (ELT) and people managers and the internal People and Culture team to identify people priorities, create directorate-specific people and organisational development plans, and implement organisation-wide people strategies. Your expertise will be crucial in aligning with RCOT’s strategy, vision, and values.
Key Responsibilities:
- Collaborate with the extended leadership team and people managers to diagnose people priorities.
- Create and execute directorate-specific people and organisational development plans.
- Implement organisation-wide people approaches.
- Measure impact to ensure alignment with RCOT’s strategy, vision, and values.
Requirements:
- Must be qualified and a Chartered Member of CIPD.
- Knowledge and experience in all generalist areas of the people profession.
- Strong communication and collaboration skills.
- Ability to work effectively with diverse stakeholders.
- Proven commercial experience in business partnership.
Additional Details:
- Reporting To: Director of People, Finance, and Governance
- Contract: 12 months fixed term
- Working Hours: 35 hours per week (Monday – Friday)
- Location: London Bridge Headquarters (Hybrid working)
- Salary: Circa £50K per annum
Your Main Relationships:
- Learning and Organisational Development Lead
- Internal Communications and Engagement Lead
- People and Culture Manager Extended Leadership Team (ELT)
- People Managers
What We Offer:
- 25 days paid holiday during your contract.
- Christmas closure (December 24, 2024, to January 2, 2025).
- Private Health Insurance (after probation).
Join us in making a difference! For more information about the role please view the role profile. Apply now to be part of our forward-looking, high-performing, and inclusive culture at RCOT.
For more information about the role please view the role profile.
The client requests no contact from agencies or media sales.
My client is a prestigious organisation that seeks to support an integral part of UK’s medical profession. With a diverse business model they provide a huge range of services to its members and seek to influence NHS policy and direction for the benefit of all. The organisation is recruiting for a Systems Accountant to lead a high-profile, end to end transformation programme.
- You will be the Finance Transformation Lead during the development of and transition to Microsoft Dynamics Finance and Operations from the current system. The project is due for delivery in mid-2025 and you will work closely with the third-party implementation team and the project team responsible for delivering the statement of work.
- As the Transformation Lead you will be involved in a number of projects associated with this programme, one project will be to support the Finance team and Implementation team in the development of the internal control framework, Chart of Account, Ledger set up, authorisation routings and other data structures for a D365 F&O environment. A second on-going project will be the development of a suite of Financial Reports and Dashboards across all Finance functional areas.
- A key deliverable for you as the Transformation Lead will be to bring together all the key stakeholders and design a system that delivers the end to end transactional processes and reporting structures and controls required for an organisation that has charitable status.
- The post provides a fantastic opportunity for a qualified Systems Account to deliver a large, organisation-wide Finance Transformation Programme from the discovery phase all the way through to implementation. This programme will add value to the organisation and it’s members for years to come and you can play a part key part in leaving this legacy.
If you are a qualified Systems Accountant with Microsoft Dynamics and Power BI experience and have delivered an end to end programme of a similar nature please apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Chief Executive – full-time, permanent, London (flexible/hybrid)
The Institute of Food Science and Technology (IFST) is seeking a new Chief Executive to lead the organisation through the next phase of its growth and development. This is an incredibly exciting opportunity for a highly experienced and energetic senior player to lead a small executive team, along with many highly dedicated and capable Institute members, as we embark on a number of key development projects which will continue to grow our charitable activities and influence in the food sector. The role is a key point of contact and ambassador for the Institute with many senior and influential stakeholders within the food sector and governments.
We are looking for a strong strategic and conceptual thinker, experienced in business and financial management, who can communicate with and influence people at all levels. The role leads a small team and will have significant hands-on involvement in day to day operational matters.
The individual will have attained a BSc or equivalent level, and have demonstrable experience in leadership and people management. They will have a broad understanding of the food (or associated) sector (and preferably experience working in the sector). Ideally, the individual will already have experience managing or running a charity, and so will have a practical understanding of charity governance best practice.
With multiple activities from publishing through to professional recognition and from scientific and technical events and communication through to supporting the next generation of talent, the Institute is looking for a leader who can work creatively and yet in a focussed way to ensure all these activities are progressed.
Ideally, they will have previously worked for a professional membership body and are likely to have experience in the food sector.
About the role:
- Full-time, permanent. London-based (Hammersmith) with flexible working – the individual will be required to attend regular physical meetings, often in London, but with some other meetings in the UK. This role may also include some international travel. Salary: On application. No agencies.
About the Institute
IFST is the leading professional body for those involved in all aspects of food science and technology.
As a charity and independent professional body, IFST is in a prime position to provide impartial, science-based information. In addition to publishing peer-reviewed papers, guides, periodicals and reports, we host events, webinars, lectures and conferences throughout the year.
We also aim to be a source of professionalism in our field that reflects the dynamic and innovative nature of food science and technology. We provide independent professional recognition of knowledge and skills. Our professional registers and accreditation schemes are widely recognised and valued throughout the sector as the benchmark for skills and expertise for food technical professionals.
IFST is guided in its decision-making and activities by its five values and through a strong commitment to equality, diversity and inclusion.
Values:
- Evidence-based - All that we do and deliver is based on evidence. This fundamental principle lies at the very core of IFST’s consciousness. We provide scientific evidence that the public, policymakers and our members can trust and use.
- Professional - We aim to be a repository of professionalism in our field of food science and technology and to ensure our profession serves the public. We demand and expect professionalism from our members whether drawn from academia, industry or the public sector.
- Innovative - Food science and technology is, by nature dynamic and innovative. Whilst a serious subject and with serious implications, it is exciting and fun. We will seek to reflect this dynamism in the way we work and communicate with others. We will therefore be responsive to the constantly changing environment in which we work and to the needs of our members and stakeholders.
- Independent - Our independent position and voice is critical and is what we are valued and respected for. We will ensure our governance, agendas and outputs are based on the best and most complete evidence available and, in gathering this evidence, we will not be unduly influenced by any single views or commercial pressures. We will build trust by being open about all our decision-making processes.
- Food Science Community - We value our members as a community of food scientists and technologists. We respect and value the diversity of our membership and all that this diversity brings. We seek to learn from each other and always encourage a friendly, approachable, inclusive and supportive spirit from all who work for and with us.
IFST’s EDI Statement:
The Institute of Food Science and Technology (IFST) recognises that diversity is not only a moral imperative but also a catalyst for innovation and excellence in scientific endeavours. We recognise the importance and benefits of equal opportunities, diversity, inclusion and eliminating discrimination in every aspect of our work. By embracing diverse perspectives, experiences, and talents, IFST aims to drive positive change and advance the field of food science for the benefit of society.
We aim to ensure that no individual or group is treated more or less favourably than others on grounds of sex, gender identity, age, marital status, disability, race, ethnic origin, nationality, sexual orientation, pregnancy, maternity/paternity or religion.
We work to comply with all the legislation related to equal opportunities to ensure that the culture, philosophy and processes within IFST are free from bias of any kind.
We actively encourage applications from individuals who may be underrepresented in our workforce, including those from Black, Asian, and minority ethnic backgrounds, individuals with disabilities, LGBTQI+ individuals, and women.
To apply:
Please send your CV and a brief cover letter detailing your relevant experience/skills and what attracts you to this role .Please note that any CVs received without an accompanying cover letter will not be considered.
All applications must be submitted via Charity Job no later than 5:00pm on 14th June 2024.
The client requests no contact from agencies or media sales.
Are you someone that loves getting out there and meeting people? Are you an ambitious corporate fundraiser with experience of driving new business? If so then we would love to hear from you.
About the Role
Building upon recent successes in the Corporate team, this role will be integral to driving the new business pipeline, building relationships with potential partners and inspiring their long term financial commitment to St John to support our programmes including our fantastic work with young people and our community first aid response work. Working in an ambitious and supportive team this role provides an opportunity to have real impact and visibility across the organisation.
If you are as comfortable picking up the phone and building new relationships as you are to providing thoughtful stewardship to current partners, this role could be for you.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
About You
You will have proven experience of corporate fundraising, successfully securing corporate income and maintaining excellent relationships with donors, as well as, experience in the corporate partnerships landscape having successfully secured funds from identification, to application and pitching stage. You will have a team focused outlook with the ability to positively contribute to the work of the wider fundraising team and the organisation as a whole to achieve goals.
About Us
St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls.
Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes.
Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve.
We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid.
You will receive:
- Competitive salary & pension scheme
- Cycle to work scheme
- Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping.
Interview Date: TBC
Application Review Date: 18/06/2024
We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered. We will accept applications until we have successfully filled the role.
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or SJA volunteers wishing to apply, please apply below.
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds and those with different accessibility needs.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support Blood Cancer UK to secure high-value philanthropic income that will help beat blood cancer? Then this role is for you.
This is a really exciting time to join the Major Gifts team at Blood Cancer UK. Over the last three years we have seen significant income growth in this area, enabling us to invest more money in life-saving research.
We’re looking for an ambitious and resilient member of the team who will help drive forward new opportunities for income growth in the team, and provide a first class stewardship experience for our supporters. You might have existing experience working with high-value donors, however we are also open to candidates who have transferable experience from other areas – for example a sales or account management background.
We offer a truly agile and flexible working environment alongside other excellent benefits including 5 wellbeing days a year. If you’re looking to work in a collaborative, supportive and ambitious fundraising team then we would love to hear from you.
The client requests no contact from agencies or media sales.
Supporter Donations Assistant
Fixed term contract – x2 positions available for 5 months from 1st August – 31st December 2024
Full time (34.5 hours) - we are open to a conversation about how you work these hours
Location - Split between home and our London Office : minimum 1-2 days per/week in the office - *training provided in London office
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
Looking to gain behind-the scenes, operational supporter care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Care department is looking for a Supporter Donations Assistant to join our Supporter Donations Processing team for our Peak Season – this role becomes available each year to help us with the influx of donations we have around our headline fundraisers including Coffee Morning, Go Sober and our Macmillan Ball.
You’ll be accurately processing high volumes of manual income from various payment methods, inputting donations from our supporters on our income allocation system, creating meaningful personalised thank you letters and cards. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
You’ll be working across multiple systems – CRM, SMS (internal income system), Sharepoint, DotDigital, Raisers Edge, Microsoft Outlook & Office and be expected to use initiative to follow internal process maps and documents to independently complete your work. We’re always open to doing things better, so welcome a proactive approach to efficiencies that we can make in the team.
You may also be required to work with our two other teams within Supporter Donations – Donations Queries & Gift Aid to assist them in resolving queries from our supporters and helping to process and claim Gift Aid sponsorship forms.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels, process event registrations & donations and restrict income where required. You will be delivering recognisable, high quality Macmillan correspondence in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location
We would love to hear from people who:
· Passionate about delivering high quality supporter correspondence in line with Macmillan’s brand and tone of voice
· Driven to meet and exceed targets and always meet deadlines
· Have excellent attention to detail and ability to deliver accurate work in a timely manner
· Happy working independently on repetitive tasks and can cope with high-volume data processing
· Are able to distinguish and deliver supporter and internal teams requests
· Able to pick up new technical systems and complex processes quickly
· Excited to work flexibly within a large, fast-paced team
Recruitment Process
Application deadline: 31st May
First interview dates: w/c 3rd June
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
Are you an experienced supporter or customer care professional with a background in charity or a commercial environment? Do you want to manage best practice relating to our supporter engagement? If so, come and join our London team and contribute to the work that we do at Sue Ryder.
Reporting to the Supporter Services & Standards Manager you will be a key team member of a busy Supporter Experience, Data and Insight Team, overseeing engagement activities across fundraising. Our team are here for people when it matters, and that includes each other. We encourage, inspire, and help one another, and celebrate success.
Key responsibilities
• Line managing the Engagement & Contact team and leading them to success, tracking and reporting on SLAs and KPIs to ensure we deliver excellent service to all supporters.
• Managing the supporter contact centre within the Fundraising directorate, taking on the role of lead relationship manager with the software provider.
• Overseeing supporter complaints and conflict resolution within Fundraising, acting as a point of escalation, advising and overseeing the implementation of solutions.
• Working closely with the wider Supporter Experience, Data & Insight Leadership Team, to deliver strategic projects and plans.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career.
Our benefits:
- Ability to work from home 3-4 days a week in a hybrid focused team
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We exist to fund research into beating blood cancer. In the past 60 years, we’ve invested more than £500 million into blood cancer research which has led to improved treatments and saved lives. Everything we do in the next five years will be based on a single aim – to stop people dying of blood cancer or the side effects of its treatments. We want to put people affected by blood cancer at the centre of everything we do.
As Research Involvement Lead, you’ll be responsible for leading a programme of patient and public involvement in research, a core component of our charity wide involvement strategy.
This role will ensure that our research strategy and funding programme is shaped by the priorities and needs of people affected by blood cancer. You’ll review and refine our processes to ensure they are in line with sector best practice and that they meet the needs of our community of people affected by blood cancer. You’ll further embed effective and meaningful involvement at all stages of the research cycle at Blood Cancer UK.
You’ll also work to support the involvement of people affected by blood cancer in external research and strategic projects across the UK. You will ensure that the research we and others fund is patient focussed and has the potential to accelerate progress and deliver the maximum impact for the communities we support.
Part time applications (minimum 28 hours a week) will be considered for the right candidate, please specify whether you wish to work full time or part time in your cover letter.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to be working with London's Air Ambulance Charity, supporting them to recruit a Deputy Head of Philanthropy (Trusts) maternity cover. This role will start at a key time in strategy development and long term planning, as they enter the final phase of their incredibly successful Up Against Time Appeal to replace their two helicopters.
As they enter the final phase of the appeal, having raised £11.5m of their £15m target (with a number of further pledges confirmed) this role will focus on developing the long term Trusts fundraising strategy. As Deputy Head of Philanthropy you will be tasked with considering the opportunities presented by the new 15 year organisational strategy, and contributing to the wider Philanthropy, Partnerships and Events team plans to ensure they have a strong footing as they look to the long term and next 15 years of London's Air Ambulance Charity.
As Deputy Head of Philanthropy you will not only lead on strategy development but also build and develop the Trusts pipeline, leading and developing the Trusts and Prospect Research teams to improve internal processes and influence/respond to upcoming fundraising opportunities.
Key Responsibilities:
- Lead the Trusts and Prospect Research teams and programmes through a year of maternity cover, ensuring both areas are in a strong position on the return of the substantive postholder.
- Act as LAAC's Trust and Lead Gift (£500k+) fundraising expert, leading the Trusts and Prospect Research teams to be ambitious and consider the long term funding opportunities for the charity.
- Lead the team through the transition from the Up Against Time Appeal to focus on the new 15 year organisational strategy and opportunities it presents to develop the pipeline for new projects.
- Take ownership of the Trusts, Foundations and Statutory pipeline, leading income generation from these sources with a personal focus on £100k+ opportunities, while informing the organisation's approach to restricted fundraising opportunities.
- Support the development of direct reports and wider Philanthropy, Partnerships and Events team.
Person Specification:
- Strong sector knowledge and technical expertise of Trust fundraising, with experience of securing £100k+ support from trusts, foundations and/or statutory sources.
- Demonstrable experience of developing and fundraising for restricted projects, monitoring income and expenditure budgets.
- Effective pipeline development skills and the ability to support a Prospect Research function to identify new opportunities.
The deadline for applications is Friday 7th June, with initial interviews to take place the following week.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours) - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.
You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.
We would love to hear from people who:
- Are target driven and who always meets deadlines
- Have an eye for detail and investigation
- Are passionate about creating meaningful written correspondence in line with brand guidelines
- Have excellent verbal and written communication skills
- Are happy working independently on repetitive tasks and can cope with high-volume data processing
- Able to pick up new technical systems and complex processes quickly
- Strive to offer unrivalled back-end customer service to supporters and internal teams
- Enjoy working in a large, fast-paced team
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity to join our supportive and fun team at a time when exciting people plans are starting to take shape for the MS Society.
You’ll be an experienced HR Advisor, with the ability to hit the ground running, providing an efficient, friendly and high quality HR advisory service to customers across the organisation and providing first line advice, guidance and support with casework.
HR Advisor (fixed term contract for one year)
Type: Full-time (35 hours a week)
Location: Office-based in London with flexibility to work remotely
Salary: £35,652 - £40,545 per annum plus excellent benefits
Salary Band: Band E2
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a fixed term contract for one year.
Our organisation is transforming the way in which it works and the HR team will be at the heart of these changes, supporting managers and teams on a variety of projects.
You’ll have worked in a similar role at this level. You’ll have substantial experience of advising on grievances, disciplinary matters and sickness absence. In addition, you will undertake general HR administration, payroll input each month and provide cover for colleagues within the HR Operations team as and when required.
We recognise the significant and excellent contributions, experience and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Closing date for applications: 9:00 am on Monday 10 June
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our recruitment and selection process
- The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- in the event of miscarriage or still birth
- to support fertility treatments
- antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal working hours
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of:
- Gender
- Race
- Disability
- Sexual orientation
- Religion or belief
- Pregnancy
- Gender reassignment
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.