Finance processing officer jobs

About you:

We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.

You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.

This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

• You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
• You understand the welfare benefits system and know how to help clients access the right support.
• You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
• You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
• You take pride in supporting clients to sustain their tenancies and build financial stability.
• You work well with others - building strong relationships with colleagues and external partners to get the best results.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th November 2025 at Midnight

Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross

*Candidates will need to be available, to interview on this day.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.    

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Walsall Council are once again exclusively partnering with Robertson Bell on a recruitment campaign for a Lead Accountant (Capital) on a permanent basis. At Walsall Council, we’re transforming, and so are our Financial Services. We’re changing the way the council works so that we can provide an even better customer experience, increase staff satisfaction, and improve our service performance. It’s all about achieving the very best for our colleagues, customers and communities.

Reporting into the Strategic Finance Business Partner, this post will lead an established capital finance team, providing proactive and independent support to directorates while overseeing all financial aspects of the Council’s ambitious Capital Programme. This role will ensure the effective monitoring, budget setting, close down, and risk management of capital activity, while delivering robust financial appraisals and cost-benefit analyses to support decision-making.

The organisation:
Walsall is situated within the West Midlands and is one of four Local Authorities comprising the Black Country. It contains six urban district centres: Walsall Town Centre lies at the heart of the Borough, surrounded by Aldridge, Bloxwich, Brownhills, Darlaston and Willenhall. The Borough covers 40sq miles and is bisected by the M6 motorway.

In addition, we provide an attractive employment package that includes a generous annual leave entitlement of up to 29 days (which rises to 34 days after 5 years continuous local government service), a flexible working scheme that allows up to a further 12 days leave per year, working from home opportunities with emphasis on an optimum work life balance arrangement and a career average pension scheme. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.

The key duties of the Lead Accountant (Capital) will be:

• Lead a small finance capital team, ensuring high-quality service delivery across the Council’s ambitious Capital Programme.
• Co-ordinate capital monitoring, close down, and budget setting processes, ensuring accuracy and timeliness.
• Provide robust financial appraisals and cost-benefit analyses for business cases to support senior decision-making.
• Identify and manage financial risks across the Capital Programme, liaising closely with directorate management.
• Present complex financial information to Senior Managers, Executive Directors, scrutiny panels and public meetings.
• Act as a key link between service accounting/finance managers, ensuring resources are effectively planned and utilised.
• Continuously review and improve financial processes and systems to enhance efficiency and value for money.
• Deputise for senior finance managers as required, representing the Council at regional meetings and projects.

The successful candidate will have:

• Full membership of CIMA, CCAB or equivalent, with post-qualification experience.
• A strong technical background with proven experience in capital accounting, financial reporting, and risk management.
• Demonstrable experience of managing and developing staff.
• The ability to communicate complex financial information to a wide range of stakeholders, both financial and non-financial.
• Experience of treasury, audit or statutory accounts would be advantageous.
• Ideally, a background in the public sector, but this is not essential.

The closing date for applications is Sunday 26^th October, with first stage interviews due to take place the week commencing 3^rd November. Applications will be under continuous review before the closing date, so please submit your CV to our exclusive search agent Robertson Bell ASAP to avoid disappointment.

Job description

We are looking for an experienced Chief Financial Officer (CFO) to join our team of 28 staff, ideally before the end of 2025.

This is a hybrid role of 3 to 4 days a week with a minimum of 2 days a week based at the office in Talgarth, LD3 0BW.

We offer flexibility around working hours, with the expectation of trustee meeting attendance 3 times a year, and weekly management and team meetings on-site over 2 days. We offer 24 days holiday (pro rata), plus 8 statutory public holidays (not pro rata). We are happy to make adjustments for people with disabilities and/or caring responsibilities, and we welcome applications from all communities.

The starting salary is £60,000 (pro rata) plus a 6% employer pension contribution on a salary sacrifice scheme.

The CFO works alongside the Chief Executive and Chief Operating Officer to manage the finances and governance of The Wye and Usk Foundation (WUF), a conservation charity with an annual income between £1.5m and £2m.

Given the retirement of the current postholder at the end of 2025, we are seeking a well-qualified and experienced individual to take on this senior leadership role as soon as possible to enable handover to occur.

The role is very varied and wide-ranging, including presenting financial information and management accounts to the trustees and senior management on a monthly basis, maintaining annual budgeting, appraising internal project budgets and contracts, preparing annual statutory accounts in line with the Charity SORP and liaising with external auditors, and managing the VAT requirements for the organisation on a partial VAT basis.

The postholder will lead a team of three in the finance department and join a very knowledgeable and welcoming team of 28 highly engaged and passionate staff at WUF.

Main duties and responsibilities:

Working alongside the CEO, the CFO will provide commercial, financial and governance management and leadership for WUF. The CFO will not only be an exceptional accountant, with executive oversight of the finance function, but will be commercially astute and have the confidence to represent robustly the best interests of WUF. The CFO will also be an experienced manager of people.

Key Accountabilities:

1. Act as a business partner to support and constructively challenge the CEO in the general management of WUF, reporting to the trustees.
2. Lead all aspects of the finance function (including maintaining and developing the financial control environment; robust financial accounting; cashflow management; incisive management information; clear and concise reporting to the trustees) to ensure that the Charity and the Companies’ assets are secured, risks are managed, and the Board of Trustees can make well-informed decisions.
3. Manage relationships with auditors, funders, banks, investment platforms (with assistance from the trustees), and other external organisations.
4. Provide support to project bids and the development of other commercial opportunities to ensure that bids/opportunities are optimised for WUF.
5. Provide input to project and programme delivery from time to time, to ensure that performance is maximised for WUF.
6. Attend trustee meetings and Finance and General Purposes Committee meetings to guide the Board of Trustees and the Senior Management Team on financial, commercial and governance issues.
7. Ensure compliance with the requirements of the Charity Commission and Companies House and, from time to time, provide guidance to members of WUF on good governance practice.

Staff Management:

1. Lead, manage and develop the finance team and ensure the team understands their respective and collective contribution to achieving the Charity's objectives.
2. Support the team in their professional development.
3. Ensure the team delivers a high-quality service focused on internal and external customers and funders.

Knowledge, skills, experience, and personal qualities:

Essential

• Significant experience in financial management and senior leadership roles, ideally gained in a range of organisations
• A strategic thinker, able to see the big-picture, shape long-term direction and balance this with attention to detail.
• Strong analytical and problem-solving skills combined with creativity and openness to innovate.
• Strong IT and digital skills, with experience of using technology to improve efficiency and automate processes.
• Proven people leadership experience, with a track record of managing, developing, and inspiring teams and creating a supportive, inclusive, and collaborative culture.
• Excellent relationship builder, with the interpersonal skills to influence, collaborate, and provide constructive challenge while maintaining positive relationships across the organisation, including with trustees and senior stakeholders.
• Experience reporting to boards of trustees, with the confidence to contribute to board-level discussions as a trusted adviser.
• Strong written and verbal communications skills, able to distil complexity into pertinent, concise and understandable messages tailored to diverse audiences.
• The courage to make and communicate tough decisions and be open about risks and setbacks.
• Resilient and calm under pressure, with the ability to maintain focus and steady leadership in challenging circumstances.
• Impeccable standards of integrity and personal ethics, acting as a role model for the organisation’s values.
• Knowledge of Sage financial software packages.
• Experience of running and overseeing payroll.
• Experience of Partial Exemption VAT for Charities.
• Work to a good standard in Microsoft 365, especially Excel, Word, Outlook and Teams.

Desirable

• Experience of working in the charitable sector.
• Experience of grant funded claims.
• Understanding of Company Law and it’s practical application for organisations.
• Understanding of the environmental sector or a passion for making a positive impact.
• Familiarity in using Sharepoint.
• A basic understanding of UK payroll taxes and corporate governance.

Qualifications/ Education

• Qualified Accountant, preferably ICAEW, CIMA or ACCA.

Additional information

Everyone who works for us is expected to contribute to a respectful and inclusive working culture and follow our policies and procedures.

Please note we can only accept applications made through this site, and not sent by email or other methods.

We are committed to ensuring our recruitment process is inclusive and accessible. We warmly welcome applications from people of all backgrounds, experiences and perspectives. If you would benefit from any adjustments to support you through the process, please let us know and we will do our best to accommodate your needs.

To apply please send your CV and a covering letter.

Closing date: Friday 31st October 2025

We may close this vacancy early if we receive a strong pool of applications, so we encourage early submission

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

Our ideal candidate is an idividual who has a strong background in commercial and operational activities, proven experience in strategic leadership and organisational management, strong financial acumen and excellent comminication skills.

About RSPCA Llys Nini

RSPCA Llys Nini (Carmarthenshire to Cardiff Branch) is affiliated with the national RSPCA but operates as an independent, self-funding charity. Over the past 25 years, thanks to the vision of its leaders and the dedication of its staff and volunteers, Llys Nini has become one of the UK’s leading animal welfare charities.

Our core mission is animal welfare, and we are proud to have rehomed more than 22,500 cats, dogs and other animals. Beyond this, we also recognise the importance of our role in the community, local economy, and environment. This wider perspective has shaped projects such as our community café, woodland trails, and low-carbon community hub.

Our Impact and Operations

• Rehoming hundreds of animals every year in South Wales.
• Generating an annual income of over £2.5m, with expenditure of around £2m.
• Operating 10 shops across the branch area, which provide a vital income stream.
• Fundraising team, rental income, external grants, café and event facilities contribute significantly to sustainability.
• Managing a dedicated team of staff and volunteers who are central to our success.

The Opportunity

The Board of Trustees is seeking to appoint a Chief Executive Officer (CEO) to lead Llys Nini into the next phase of its development. This is an unique opportunity to make a lasting difference for animals, people, and the environment across South Wales.

We face the same challenges as the wider charity sector: increasing demand for services, economic uncertainty, and the need to develop sustainable income streams. We are looking for a leader who can turn these challenges into opportunities.

The Role

The new CEO will:

• Lead, manage, and inspire our staff and volunteers to deliver the charity’s vision and strategy.
• Ensure that Llys Nini remains resilient, sustainable, and fit for the future, both structurally and financially.
• Oversee all aspects of the charity’s operations, ensuring efficiency and compliance.
• Strengthen existing partnerships and forge new ones across local communities, businesses, and stakeholders.
• Support and develop current income streams while identifying and securing new funding opportunities.

What We’re Looking For

We are seeking an individual who can demonstrate:

• Proven experience in strategic leadership and organisational management.
• Strong financial acumen.
• Excellent communication and partnership-building skills.
• A strong background in commercial and operational activities.
• The ability to inspire, empower, and unite staff, volunteers, and supporters.

Job Title

Chief Executive Officer (CEO)

Responsible to

The Chair and to the Board of Trustees

Reporting line

Line Manager to all senior team - Finance Manager, Animal Centre Manager, Area Shop Manager, Fundraising Manager, Ysgubor Manager

Hours of Work

35 hours per week, flexible working pattern considered

Location

Based at Animal Centre, Penllergaer, Swansea, Hybrid working can be considered.

Remuneration and conditions of service

The salary scale is between £50,000 to £60,000 full time pro rata. (Dependent on experience)

Holiday entitlement is 35 days inclusive of Statutory Holidays.

Pension.

Candidates must be eligible to work in the UK.

Must abide with the ethics of the RSPCA.

Job purpose Summary:

To be the organisation’s lead professional, leading on strategy development and delivering the objectives of the Charity. To lead, manage and develop the staff teams in order to meet the organisation’s strategic objectives and ensure its sustainability.

Accountable to the Board of Trustees and acting as the interface between employees, volunteers, and other partners with the shared aim of delivering upon the Branch’s charitable objectives.

Main responsibilities:

1. Strategic Leadership

• Provide vision, leadership, direction and management in collaboration with the Board of Trustees, employees, RSPCA, and relevant stakeholders.
• Lead on strategy development, business planning and financial planning in partnership with the Board of Trustees and Finance Manager.
• Develop and monitor strategies and policies to ensure the long term viability of the organisation, including care and maintenance of the land and buildings.

2. Governance

• Support the Board of Trustees in the responsibilities to ensure robust governance structures.
• Alongside the board, taking responsibility for the legal obligations of the organisations in accordance with the RSPCA and Charity Commission rules.

3. Financial & Resource management

• Develop a funding strategy that explores implements and maintains short- and long-term funding options.
• Develop appropriate partnerships with other local charities and organisations.
• Working with the Finance Manager, preparation and oversight of resources and investments.
• Identify and manage risks within the organisation, ensuring appropriate controls are in place.

4. Partnership relationships and management

• Build strong and strategic relationships and alliances with the RSPCA and local organisations within the community.

5. Operation Management

• Provide value driven leadership, support and professional development across the organisation, including performance review processes.
• Monitor and review the organisational structure, performance and quality of the services provided to the public in all areas.
• Ensure all policies are up to date and relevant.
• Acting as on the safeguarding leads for the Charity, manage the concerns from staff, customers and visitors, in line with the policy and procedures.
• Promote the importance of the Welsh Language and culture, Equality, Diversity and Inclusion and acting as a role model for the inclusive values of the Branch.

6. People Management

• Effectively line manage the senior staff.
• Encourage a culture and ethos of consultative and collaborative working throughout the organisation.
• Position the Branch as an employer of choice.
• Maintain effective relationship with Trustees.

7. Other

• Promote the work of Llys Nini where appropriate.
• Carry out any other work or duties that are reasonably requested

Person Specification

Knowledge/Qualifications

• Educated to degree level or equivalent relevant experience (Essential)

Experience

• A proven record of strategic leadership and operation management (Essential)
• Experience of working with people of a wide range of backgrounds.(Essential)
• Experience in running commercial operations, managing budgets and resources, income generation. (Essential)
• An understanding of Charity Law and expectations from the Charity Commission.(Desirable)
• Experience in grant applications and funding (Desirable)
• Experience in HR (Desirable)

Essential skills:

• Financial and commercial business acumen including devising and managing income streams.
• Ability to innovate.
• Ability to lead and manage staff.
• Good communication skills to be able to work with and report to the Board of Trustees, staff and partnerships.
• A strong sense of responsibility and accountability.
• Ability to negotiate.

Desirable skills:

• Communicate through the medium of Welsh.

Values

• Compassionate – we care about the lives of animals and have empathy for people.
• Inspirational – we take the lead and speak up for others.
• Committed – we are committed to giving animals better lives and people better opportunities.
• Integrity – we are honest and trustworthy

How to apply:

Please forward your CV together with a covering letter, (no more than 2 pages of A4) highlighting your suitability for the job role.

We will interview people who can show in their covering letter that they meet the Essential qualities in the Person specification as well as considering the competencies. We will use the interview and assessment process to establish if the candidates have both the necessary essential qualities and competencies. References from suitable sources, including current employer, is essential prior to contract being issued.

The successful candidate will be dynamic, have a track record of achievements, be prepared to be hands on and be a self-starter, have a flexible approach, be passionate and ambitious for the positive impact of RSPCA Llys Nini in the local community.

Closing date for applications: 31 October 2025

 

Interview dates:

Online assessment via Teams - w/c 10 November 2025

In person interviews – w/c 17 November 2025

This is an exciting opportunity to join a small but growing team as we enter a new chapter in our ministry. Based in Belfast, you will be in a key position in the organisation: providing executive assistance to the CEO and responsible for our finance and HR administration. This is a new post with opportunity to shape and develop the role.

We're looking for a committed Christian who is a proven administrator, can juggle multiple priorities and is excited by change and innovation. You will have a track record in providing executive assistance at a senior level and will be able to demonstrate excellent teamworking and communication skills.

The job is permanent and full time, but we are open to considering applicants who want to work full time over 4 days or substantial part-time (4 days).

If you think this role is for you, we would love to hear from you. To apply, please submit your CV and a covering letter showing how you meet the person specification. 

Deadline for applications: 12pm, 16 November 2025 
First interviews (online): 27 November
Second interviews (in person, Belfast): 5 December

In accordance with the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising evangelical Christian and in agreement with our statement of faith, vision, mission and cultural values.

Job Purpose 

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.  

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes. 

Key Tasks 

• Act as the first point of contact for all referrals over the weekend across both hospitals. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available. 

• Collect feedback from service users and upload to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the manger at discharge planning and other meetings as required. 

• Support hospitals to improve the patient’s experience of the discharge process. 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line support services over the weekend

• Provide occasional cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

• Arranging access visits to service user’s homes. 

Administration 

• Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

• Experience of conducting assessments and risk assessments. 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

Skills/Attributes
Essential

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs. 

Additional Information 

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role. 

• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible

Do you want to use your operational experience to support a mission-driven team? Are you personable, highly organised and entrepreneurial? Then you could be UK100’s new Operations Officer!

You will take the lead on our Business Supporters Network: researching businesses that can support local authorities on their decarbonisation journey, reaching out to them and establishing mutually beneficial partnerships.

You will also be the go-to person internally for keeping our organisation running smoothly. From organising team meetings to developing our CRM’s functionality and ensuring our HR policies and processes are up to date and properly implemented. You will make sure people have everything they need to do their best work.

It’s an exciting time to be joining our team as we will start preparing for the 10th birthday of UK100 in 2026!

Administration of our Business Support Network

• Research businesses that can help local authorities on their decarbonisation journey
• Run due diligence checks on potential business partners to ensure they comply with our Ethical Fundraising Policy
• Set up and minute meetings, coordinate proposals
• Prepare and issue contracts and invoices
• Maintain accurate, compliant data in our CRM

Finance and HR

• Oversee income and expenditure budgets and performance
• Produce and circulate monthly management accounts
• Manage relationships with our suppliers, ensuring we get value for money and pay promptly
• Oversee recruitment, onboarding, off-boarding and HR record-keeping

Operations and Governance

• Office management and coordination with our workspace provider.
• Organise team meetings and team socials
• Maintain UK100’s Customer Relationship Management system and support UK100 staff in using the CRM.
• Support UK100’s management of IT systems, ensuring staff are trained and follow best practice guidance
• Develop and improve UK100's policy and procedures, as well maintaining key organisational documents.

Looking to work as a dedicated Grants Officer, in a small dynamic team? This exciting opportunity plays a key role in supporting environmental and community initiatives across the country.

Grants Officer at Veolia Environmental Trust

Salary: £26,200 plus pension and benefits

Location: Hybrid - Cannock office (minimum 2 days per week) with home working flexibility

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme

• Discounts on everything from groceries to well known retailers

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household

• One paid days leave every year to volunteer and support your community

• Ongoing training and development opportunities, allowing you to reach your full potential

• Modern office facilities with electric car charging, free gym, and subsidised canteen

What you'll be doing:

Join our mission to support community and environmental projects that make a real difference. The Veolia Environmental Trust is an independent grant-making charity that distributes Landfill Communities Fund monies across England.

As a dedicated Grants Officer, you'll join our small, dynamic team in an exciting opportunity to play a key role in supporting environmental initiatives across the country while developing your career in the grants and charitable sector.

Reporting to the Head of Grants, you'll work with a diverse range of stakeholders including applicants, beneficiaries, regulators, and sector peers.

• Manage the full grants lifecycle of projects from application to completion, including compliance monitoring and occasional site visits

• Manage grant claims, including checking evidence of expenditure and project budgets

• Deliver excellent customer service through professional handling of enquiries

• Build positive relationships with applicants, providing guidance and support throughout the application and live grants processes

• Process and evaluate funding applications, ensuring fair and thorough assessment against our criteria

• Assist with Board meeting arrangements, minute taking and other administrative duties

• Support Trustee meetings and contribute to strategic discussions about our funding priorities

• Help develop communications materials and guidance to support potential applicants

What we're looking for:

Essential:

• A values-driven and ethical approach to work, with a strong commitment to improving the environment and community wellbeing

• Exceptional attention to detail with the ability to quickly understand complex information

• Outstanding communication and interpersonal skills

• A positive, proactive approach with the ability to work both independently and as part of our close-knit team

Desirable:

• Experience of assessing financial information (e.g. invoices, quotes, tenders etc)

• Experience in grant making or the charitable sector

• Digital skills, including familiarity with AI tools such as ChatGPT

• Current driving licence

While relevant experience is desirable, we welcome applications from candidates at all career stages and with different life experiences as full training will be provided to the successful candidate.

To apply, please follow the recruiter link sending your CV and covering letter (no more than 2 sides of A4) explaining why you're passionate about environmental grant making and how your skills align with this role.

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Are you an experienced and self-sufficient professional ready to apply your advanced administrative skills in a values-based organisation?

We are looking for a Governance and Administration Officer to work alongside our Chief Executive. This position requires a tech-savvy person with administrative maturity and the ability to operate autonomously.

You will be capable of delivering excellence in both governance and operational work, particularly in ensuring that records, policy registers and operating practices are up to date, reliable and upheld. You will be adept at drawing connections across all areas of the charity from finance records and HR processes to board minutes and strategic planning, and you will be able to keep the Chief Executive informed and aware of how the day-to-day work impacts on the broader picture.

You will need to develop knowledge and experience across all aspects of YMCA administration in order to cover for finance, HR and other administrative roles where necessary. Confidentiality and discretion will be key throughout your work.

If you are a methodical person who thrives on doing a great job, even when no-one is watching, and you are ready to take ownership of an interesting and constantly changing workload, we encourage your application.

- 

Job Description

• Co-ordinate senior meetings for staff, board and subgroups, including scheduling, co-ordinating agendas, collating and distributing papers and providing high-quality, accurate minute-taking with clear actions.
• Track key deliverables and action points and follow up on outstanding items.
• Co-ordinate interest, visits, recruitment and onboarding for new trustees.
• Act as a key support to the Chief Executive in their capacity as Company Secretary and the senior staff member, taking on regular and ad-hoc duties as they arise.
• Proactively collate and draw together evidence (eg data, policies and internal reports) to demonstrate continuous compliance with the Charity Governance Code, regulatory requirements and relevant sector standards.
• Oversee the organisational policy and procedure registers, ensuring reviews are scheduled and proposals prepared for consideration, and that finalised documents are updated on relevant portals.
• Establish and/or maintain systems for measuring and reporting on performance, quality and impact across the organisation.
• Develop and/or robustly test operating practices and instructions to ensure clarity across a range of roles and responsibilities.
• Draft, proof and format correspondence, presentations and reports, ensuring all documents are on-brand and ready for release.
• Complete information for funding bids based on established cases for support.
• Represent the Chief Executive positively and ensure that they are briefed on relevant matters across the organisation.
• Co-ordinate pricing, booking and liaison with external expertise where necessary from legal, HR, development and similar professionals.
• Maintain strictest confidentiality and use exceptional discretion when handling sensitive or business-critical information (eg staffing changes, commercial discussions, confidential strategy) and ensure that data protection and GDPR is upheld.
• Act as an approver, signatory or authoriser as delegated.
• Provide administrative support for day-to-day finance, HR and organisational administration during periods of absence or vacancies. This may include administering payroll, basic bookkeeping, rent records, staff recruitment and record keeping, ensuring that critical functions are maintained.
• Co-ordinate session and event booking as required.
• Handle delegated relationships, ensuring that all personal and confidential information is shared only in accordance with the association’s data protection arrangements.
• Other reasonable duties as required from time to time.

Chief Executive Officer - The Brain Charity

Location: Liverpool-based - occasional travel across Merseyside and the UK

Salary: circa £65,000 (+ 10% company pension on successful completion of probation)

Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

HR & Payroll Adviser

Location: Hybrid – Home-based with 5–8 days per month at the Offices, High Holborn
Salary: £23 - £26 an hour accrued holiday pay
Contract: Temporary

As an HR & Payroll Adviser, you’ll play a key role across the full employee lifecycle — from payroll, pensions to recruitment.
Working alongside a supportive and experienced HR team, your days will be filled with variety — processing payroll one moment, and helping to implement meaningful HR projects that make a real impact.

This is the perfect opportunity if you enjoy being the go-to person who keeps everything running smoothly behind the scenes. You’ll:
• Lead on monthly payroll and pension administration, making sure every detail is accurate and every payment on time.
• Coordinate end-to-end recruitment campaigns, ensuring a positive experience for every candidate and hiring manager.
• Maintain and develop HR data systems to support smarter decision-making.

About You
To make a success of this role, you’ll bring:
• A solid grounding in payroll/pension management.
• Strong analytical skills with great attention to detail.
• Excellent communication skills — written, verbal, and interpersonal.
• Experience using HR information systems (ideally SelectHR).
• A proactive, flexible approach with the confidence to work both independently and collaboratively.
You’ll be part of a small, friendly team that values professionalism, discretion, and supportiveness — and you’ll make a visible impact every day.
To apply for the position of Payroll Advisor through TPP Recruitment please send your cv to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Trainee Assistant Accountant will support the Finance Director in maintaining accurate financial records, preparing budgets, and producing financial reports. This role includes a fully funded training pathway toward an AAT qualification, incorporating structured day-release study.

Key Responsibilities:

• Assist in maintaining accurate financial records and accounting systems, ensuring compliance with financial regulations and internal controls.
• Support the preparation, monitoring, and reporting of organisational budgets.
• Assist in preparing and distributing regular financial reports to internal team members and the board of directors.
• Provide administrative and practical support for the month-end and year-end accounting processes.
• Assist with the management of purchase and sales ledgers.
• Maintain organised filing systems (both electronic and paper-based) for finance documentation.
• Support routine reconciliations of bank statements and accounts.
• Contribute proactively to financial process improvements and efficiency initiatives.
• Engage fully with the AAT qualification, managing coursework and exams effectively.

The VCS Alliance is a dynamic and collaborative organisation dedicated to transforming health and social care across Bradford District and Craven. Our mission is to work in partnership with local health, social care, and support providers to create a more integrated and effective care system. 

We manage Voluntary, Community, and Social Enterprise (VCSE) representation in different partnership groups associated with health and social care, and co-ordinate the local VCSE Sector to deliver different health and social care projects across Bradford District and Craven.

Our four strategic aims are:

• We will remain a transforming force in Health, Social Care, and the community. 
• We will nurture our team and put them at the heart of everything we do. 
• We will develop a robust internal infrastructure. 
• We will create a culture of continual learning and development. 

Details

Job Title: Trainee Assistant Accountant

Department: Finance

Reports To: Finance Director

Location: Hybrid working (Bradford office, college, remote working)

Hours: Full-time (Flexible working hours between 8am–6pm, Monday to Friday)

Salary Range: £23,000–£25,000 per annum, dependent on experience

Contract Type: Permanent

Application Deadline: 3pm Monday 27th October 2025

Interview Date: Wednesday 5th November

Applying: Read the full Job Description and then the Job Application Pack below for how to apply