Finance support officer jobs in bexley, kent
Purpose of the role:
As an experienced trusts fundraiser, you will drive the growth of our income from trusts and foundations. Your exceptional skills in building connections, securing funding, and delivering outstanding stewardship is vital to transforming the lives of people affected by spinal cord injury. You will manage and develop an increasingly diverse portfolio of charitable trusts, foundations and Grantmakers, including the National Lottery Community Fund. You will be a part of a passionate Partnerships Team, creatively working across trusts and foundations, corporate relationships and special events to maximise opportunities to sustain and grow income.
Key stakeholders: Trustees, administrators, and grant officers from the full range of trusts & foundations (including family/private trusts, corporate foundations and National Lottery), senior leaders, trustees, volunteers, staff and service users
Values:
Our values are central to our approach:
All roles at Back Up should reflect our core values
We embrace challenge:
Challenge is central to our learning and growth; it helps us gain knowledge and skills. By finding ways to overcome challenge and move forward we gain a sense of achievement, supporting us to realise our full potential.
We have fun:
We believe that having fun allows us to connect with others, whilst opening up opportunities to develop, achieve and get the most out of life, showing that there is a positive future after spinal cord injury.
We build inclusive communities:
We achieve more for people affected by spinal cord injury when we work together. We are collaborative and inclusive in our approach. We embrace diversity, working with and supporting individuals, groups, and the wider spinal cord injury community, bringing people together.
We are ambitious for each other:
We are driven by the needs of people with a spinal cord injury and their families. We are passionate, striving to be the best. We set high standards, and we work hard to reach them. We are proactive, push boundaries, try new approaches and we learn quickly. We recognise that failure doesn’t have to equal loss, rather an opportunity for growth. We listen to what people affected by spinal cord injury want and we seek innovative responses based on their feedback.
RESPONSIBILITIES:
General
- Research and submit compelling proposals and applications for high-value grants and donations (5+ figures) to secure income and support long-term sustainability.
- Prospect research of new funders and partners capable of supporting Back Up’s work.
- Provide timely, accurate reports and updates to funders showing the impact of funded work.
- Delivering an effective stewardship programme to engage and thank funders, working closely with the partnerships team to inspire our donors
- Maximise opportunities through Back Up’s networks, including the fundraising team, services staff, SMT, development board, board of trustees and volunteer networks.
- Managing multi-year budgets and ensure accurate forecasting, monitoring and evaluating performance to meet agreed targets.
- Support the maintenance and development of internal systems to manage restricted income and effective data flow and quality to support delivery of the Trusts and Foundations Strategy
- Ensure up to date records of grants and donations and funder communications.
- Manage, support, and develop the trust fundraising team and plans.
- Build strong working relationships with services and finance to align funding with strategic needs and business plans
Other key responsibilities
- Driving the development and delivery of the Trusts and Foundations strategy and annual business plans
- Managing and monitoring the trusts and foundations pipeline, budget and forecasts; providing reports and updates on activity to the Head of Partnerships.
- Ensuring income generation aligns with organisational plans.
- Ensuring high quality applications, reports and stewardship to funders
- Effective management of the Trusts and Philanthropy Officer to develop, feel supported and achieve targets.
- Collaborating effectively with the Partnerships Team to maximise income from a range of opportunities.
- Working effectively with fundraising, finance, and services teams to identify needs and maximise income.
PERSON SPECIFICATION:
Essential:
- Proven success in securing income from a range of charitable trusts and foundations
- Experience managing staff or volunteers and delivering against targets
- Strong relationship-building, engagement and stewardship skills
- Confident communicator with excellent written skills
- Experience in supporting planning and monitoring of budgets, pipelines and KPIs
- Familiarity with CRM and data tools for fundraising and reporting
- A collaborative and proactive approach
- The ability to manage conflicting priorities
- Willingness to travel and work occasional evenings or weekends
Desirable:
- Experience in high level cultivation and securing corporate foundation income
- Knowledge of spinal cord injury or disability-related issues
- Experience with digital tools such as Power BI, Mailchimp, Canva, and Asana
We welcome applications from everyone and encourage people from Black, Asian or other ethnically diverse backgrounds, as well as those with higher level spinal cord injuries, to apply. We’re committed to building a diverse and inclusive team where everyone feels valued and supported.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Background
Bipolar UK’s mission is to build a better world together for everyone affected by bipolar; this includes both people living with the condition and their close friends, colleagues and family. To achieve this ambition we need to speed up diagnosis rates and ensure everyone with bipolar has the appropriate care and treatment they deserve. This includes peer support, self-management advice and research – which the charity itself provides and supports. Over the last four years Bipolar UK’s communication and policy function has grown substantially, with a dramatic increase in press coverage and steady growth in digital engagement and advocacy. It has a well developed tone of voice and will be launching a new brand profile alongside the website. The postholder will inherit a talented and growing team with four direct line reports and a wider team of skilled and engaged contractors.
Role purpose
You will be a seasoned communications leader with the skills and experience of overseeing a modern, efficient and dynamic communication function to achieve tangible outcomes for people affected by bipolar. The post holder will play a pivotal role in growing Bipolar UK’s brand awareness, contributing to the wider goal of achieving a £3m+ annual turnover so we can provide peer support to even more people affected by bipolar. In autumn 2025 Bipolar UK will be hitting two major milestones, launching both a new website and a high-profile campaign: ‘Could it be bipolar?’ to speed up diagnosis from the average 9.5 years it currently takes. You will be responsible for leading these projects in 2026 and beyond.
Specific Responsibilities
Overall:
- Lead the charity’s external communications, brand, and public-facing resources.
- Manage and support delivery of the charity’s external communications and marketing strategy to increase engagement with existing and new audiences and continue to improve the charity’s profile.
- Line manage and support our Senior Communications Officer, Senior Marketing Officer, Senior Website Officer and Senior Public Policy Officer.
- Develop engaging marketing campaigns to promote awareness, advocacy and services that remain true to the lived experience of bipolar.
- Oversee the Department’s budget alongside the Finance Manager.
Digital
- Lead and develop a compelling digital engagement and marketing strategy.
- Oversee the day-to-day management of our digital channels, including website, media, email marketing and social media.
- Work closely with the Head of Digital Transformation to ensure first-class digital practice.
- Lead engagement of the bipolar community through an engaging webinar, in-person events and conference programme, which includes managing the charity’s flagship annual World Bipolar Day conference.
- Work with the CEO to develop and implement an effective charity-wide lead generation strategy.
- Work with the Directors of Fundraising and Research to develop engaging and effective campaigns that raise crucial funds and recruit research participants.
- Undertake social listening to ensure people living with bipolar are heard and have their voices amplified.
Press
- Lead the charity’s proactive and reactive press engagement to maximise the charity’s reputation and brand awareness.
- Manage the relationship with our PR agency, Sway PR, and our creative agency, Lark.
- Oversee a bank of over 150 media volunteers and high-profile Ambassadors.
- Implement the Crisis Communications Policy as and when necessary.
Policy
- Support the CEO and Senior Public Policy Officer to develop and implement an effective public affairs strategy to promote Bipolar UK public policy positions and campaigns.
The post holder will be expected to:
- Understand Protection, Health and Safety at Work, and Equality and Diversity legislation, and adhere to policies, procedures, and best practice at all times.
- Work collaboratively with other staff to deliver these responsibilities and agreed objectivesto tight deadlines.
- Be independently mobile, as travel will be required to meetings, alongside monthly trips to our London Office.
- Some evening and weekend work may be required.
- Undertake any other reasonable duties as deemed necessary by their Line Manager, Bipolar UK’s Chief Executive Officer.
In the interest of effective working the major tasks may be reviewed from time to time to reflect changing organisational needs. Any consequential changes will be carried out in consultation with the post holder.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Chief People Officer
We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda
If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief People Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.
You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.
Together, you will shape the organisation’s strategy, culture, and delivery.
If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.
About You
We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.
You will have:
- Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
- Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
- Strong track record of leading EDI initiatives that promote inclusivity and diversity.
- Experience in organisational development, including change management, learning and development, and performance management.
- Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
- Membership of CIPD.
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities of the role:
- Manage the day to day import of supporter data from external sources into the organisation’s CRM (Raiser's Edge), ensuring timely and accurate data processing
- Contribute to the delivery of high quality data services by preparing and executing data checks, addressing quality issues, and maintaining compliance with GDPR and internal policies
- Support the development and maintenance of data import routines
- Collaborate with internal teams to understand their data needs and provide efficient, user-focused support
- Assist with global changes and structural updates to the database, supporting broader data improvement projects
- Produce data selections and queries in Raiser's Edge to support campaigns, communications, and reporting
- Document new processes and contribute to the continuous improvement of data procedures
- Support financial reconciliation and reporting through accurate data recording and communication with the Finance team
- Promote best practices across the organisation in the use of data systems and protocols
Ideal candidate profile:
- Prior experience working within a charity or not-for-profit environment
- Proven experience of working with Raiser's Edge, with strong familiarity in managing large data sets and bulk import processes
- Knowledge and/or experience with Import-o-matic or similar data import tools (desirable)
- Strong understanding of data protection principles, including GDPR compliance
- Excellent attention to detail and a proactive approach to problem-solving and process improvement
- Confident communicator with the ability to collaborate across departments and support non-technical users
- Organised and able to manage multiple tasks in a fast-paced, growing team
Location: London - Hybrid working available
Duration: Initial 3 month contract (high opportunity to extend)
Salary: £16 per hour
Working hours: Full time - 35 hours per week
This vacancy is being actively shortlisted so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Background to the role
Job description
Job Purpose
The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.
The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning. You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users. The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.
Key Tasks
- Act as the first point of contact for all referrals over the weekend across both hospitals.
- Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
- Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
- Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
- Collect feedback from service users and upload to case management system.
- Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
- Deputise for the manger at discharge planning and other meetings as required.
- Support hospitals to improve the patient’s experience of the discharge process.
- Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
- Work collaboratively with other agencies providing support services.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Deliver the front-line support services over the weekend
- Provide occasional cover for the A/L of other Project Officers
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Supervise, support and develop DSWs and volunteers in your service.
- Liaise with the handyperson service about referrals and jobs for service users.
- Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
- Arranging access visits to service user’s homes.
Administration
- ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
- Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
- Ensure wards have good supply of service leaflets and referral forms.
- Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
- Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
- Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.
- Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
- Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.
Quality
- Be familiar with and to implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
- Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and make appropriate reports and management action
Liaison
- Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
- Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
- Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
- Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
- Liaise with contractors to arrange deliveries and works to service user’s homes.
General
- Meet regularly with your line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
- Undertake any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
- Work within AUKEL’s expectations of professional boundaries and confidentiality.
Functional Links
- The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
- Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Minimum of 2 years’ experience of working within a health or care setting.
- Experience of using IT systems to record work done.
- Experience of supporting colleagues (this could be in a non- managerial position)
Desirable
- Experience of working within a hospital setting
- Experience of managing and developing staff.
- Experience of working with older people
- Experience of conducting assessments and risk assessments.
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of the needs of patients who may lack family or other support.
- Understanding of the needs of lone workers whilst working in the community.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity.
Desirable
- Knowledge of CQC fundamental standards
- Understanding of NHS hospital discharge procedures
Skills/Attributes
Essential
- Excellent interpersonal skills
- Excellent verbal and written communication
- Intermediate IT skills
- Excellent planning and organisational skills
- Ability to work calmly under pressure.
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- The role is required travel across East London
- Flexibility in working hours to meet organisational needs.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
The client requests no contact from agencies or media sales.
King’s College Hospital Charity
King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support.
Our Values
We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.
The Role
Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, in-memory and legacy. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals.
Key Tasks
• Using evidence-based insights, support with the planning and implementation of several direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learning of programme to enable enhancements and improvements
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams
• Creation and delivery of our regular giving and lottery stewardship journeys. This will include researching and proving content, engaging with supporters and looking for opportunities to cross-sell
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses
• To support the Head of Supporter Engagement with the development of a legacy marketing programme
• Creation and delivery of our in-memory stewardship journey, including donors who set up tribute pages on MuchLoved
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations
• Work with our Supporter Services Team to monitor and action all feedback, and properly record supporter interactions on our database
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust
• Work with the Finance Team to process invoices and ensure activities are properly coded
Charity systems & compliance responsibilities
As an employee of Kings College Hospital Charity you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are:
• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records
• You are responsible for complying with the Charity’s policies and procedures
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff
Other
It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post-holder.
Changing lives, pioneering care


The client requests no contact from agencies or media sales.
About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.
Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.
About the role
We are seeking a Marketing Officer to help grow and service the charity's profile and international membership, increase the value of our membership offer, increase our income generation, work with the team to run successful events, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.
We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organisational skills and the ability to co-ordinate high-quality webinars.
What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.
PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we can’t wait to hear from you!
How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 11 August.
PVRI is a Registered Charity, number 1127115
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sense International are currently recruiting for a Fundraising Officer to join their Fundraising team. This permanent opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.
The successful candidate will play a key role in delivering and growing income to support the charity’s mission. Working closely with the Senior Trusts Funding Manager, you will help implement fundraising plans across multiple income streams, including trusts and corporate foundations, events and individual giving.
As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including programmes, communications and finance. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development as well as having ownership yourself in developing a portfolio of donors.
Key Responsibilities
- Prospecting and researching new trusts and corporate donors who align with Sense International’s mission and can support our work.
- Writing compelling grant applications and proposals to new potential donors.
- Working with the programmes team and Senior Trusts Manager to draft compelling funding reports for donors.
- Track and report on income, KPIs, and donor engagement activity.
- Support the delivery of our Big Give fundraising campaign to grow income and individual donor engagement.
- Manage our small group of eventers including London and Paris Marathons.
- Work with colleagues across fundraising, communications, programme delivery and finance to ensure consistent messaging and reporting.
- Supporting with other adhoc duties that may arise as requested by the CEO and Associate Director, including supporting other members of the Sense International team.
Manage an unrestricted annual mailing to small trusts and foundations to secure target
Key skills and experience
- Experience in a fundraising, communications, or marketing role.
- Excellent written and verbal communication skills.
- Strong organisational and time-management skills.
- Ability to manage multiple tasks and deadlines.
- Demonstration of developing excellent proposals, reports and supporter communications.
- Excellent organisation and prioritisation skills.
- Ability to use own initiative.
- Be able to communicate and work collaboratively with a range of stakeholders and colleagues
- Ability to operate in a fast paced, multi-stakeholder environment – comfortable working across a diverse range of issues and campaigns simultaneously.
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense International
Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal.
The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru. The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
We’re pleased to be recruiting a Communications and Support Assistant to help strengthen and expand the reach of National Eczema Society’s work. This new role is designed to support the delivery of our communications, digital content and supporter services, as the charity grows and takes on more proactive campaigns and engagement. You’ll contribute to creating and scheduling content across our social media channels and website, support the production of our e-newsletter, and play a key role in monitoring community engagement online.
Alongside digital communications, you’ll provide vital administrative support across our wider operations including health information, research and policy. From helping coordinate webinars and podcasts to assisting with day-to-day operations, this is a varied and rewarding role at the heart of a small, friendly and ambitious team working to improve the lives of people with eczema.
The client requests no contact from agencies or media sales.
Job Title: Grants Officer (Associate), Europe
Location: This role is open to candidates based in the following European countries where we have the capacity to employ staff: France, Germany, Spain, Sweden, Switzerland. Please note we currently do not have the infrastructure to support VISA/right-to-work sponsorship and you must be living and authorised to work in these locations
Reports to: Grants Programme Manager
Employment Type: 12 months Fixed Term Contract (FTC) with the possibility of extension
Hours per week: 37.5 - 40 hours/ week (depending on location)
Compensation at an Associate level : £40,934 - £50,759. Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
Closing Date: Sunday 3rd August 2025, 23:59 (11:59pm) British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
At CPI we believe people are at the heart of our success. We are seeking a Grants Officer (Associate) based in Europe to join our CPI Europe (CPIE) team. Your role is critical in ensuring the smooth delivery of the AI Opportunity Fund. This role is responsible for the effective administration of grants including ongoing due diligence and accurate record keeping, contributing to assessing proposals and organisations, stewarding and maintaining effective relationships with grantees and wider partners, and ensuring compliance, timely reporting and payments. This role does not involve managing others.
Key Responsibilities:
1. Grant Strategy & Development
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Contribute to shaping the strategy, design and execution of the AI Opportunity Fund.
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Support Management to ensure excellent donor stewardship of Google . org, building their confidence in CPIE as a thought and delivery partner.
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Work collaboratively with programme teams to gather necessary information, data, and insights for compelling letters of inquiry, grant applications and contract bids.
2. Grant Management & Compliance
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Oversee the implementation of awarded grants and contracts, ensuring adherence to donor guidelines, reporting requirements, and project targets and timelines.
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Actively manage programmatic risks and conduct ongoing due diligence on grantee and wider partners to ensure compliance.
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Prepare and submit accurate and timely grant reports to key stakeholders in collaboration with finance and programme teams.
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Monitor grant budgets and expenditures, flagging any discrepancies or potential issues.
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Serve as the primary point of contact for grantees, fostering positive relationships, triaging and addressing inquiries and supporting them to deliver effectively.
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Identify and escalate issues in a timely manner, actively participate in proposing and implement solutions.
3. DEIB & Collaborative Working
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Actively contribute to a diverse, equitable, inclusive, and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.
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Support cross-team collaborative efforts to strengthen the grants administration and monitoring systems, processes and procedures.
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Share knowledge and best practices with the team, contributing to a culture of continuous learning and improvement.
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Engage in open and transparent communication, providing constructive feedback and actively listening to others.
4. Stakeholder Engagement & Relationship Building
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Cultivate and maintain strong relationships with current and prospective funders, grantees and wider partners, understanding their interests and priorities.
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Support the wider team to convene peer learning and knowledge exchange between grantees and wider partners.
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Represent the organisation professionally in interactions with external partners, demonstrating our mission and impact.
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Participate in relevant networking events and workshops to stay informed about trends in funding and government innovation and to build connections.
This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve.
Skills & Qualifications:
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Experience of implementing grants or project management systems and processes.
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Experience of administering and managing grants including conducting due diligence and risk management.
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Knowledge of good grant making practice.
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Demonstrated ability to write and present clear, concise, and compelling proposals, briefings and reports.
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Strong organizational skills with the ability to multitask and meet deadlines.
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Excellent attention to detail and high levels of accuracy, particularly in reviewing grant guidelines and preparing financial information.
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Proficiency in using Customer Relationship Management Systems or databases.
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Ability to work independently and as part of a collaborative team.
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Strong interpersonal and communication skills, capable of building meaningful relationships with diverse stakeholders.
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Proven ability to problem-solve and think on your feet.
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Demonstrated experience of positively embracing and adapting to change.
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Intercultural competence and proven commitment to advancing DEIB.
Salary, Benefits, and How to Apply
The salary range for this role is £40,934 - £50,759, mapped to years of experience and region. At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10-15% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters instead of asking for paragraph-length answers for this recruitment. We understand applicants may use tools like ChatGPT as thought partners however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Sunday 3rd August 2025 23:59 (11:59pm) British Summer Time, the portal closes automatically and we will not be able to reopen it.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship
The client requests no contact from agencies or media sales.
Would you like to play an important role in running an organisation that improves the way science is covered in the news?
Diet, microplastics, climate change, e-cigarettes, Alzheimer’s....if it's in the news and it’s controversial, the SMC will be working hard to pump out accurate, evidence-based science into the 24 hour news media.
But this frenetic media operation must have rock-solid operations support behind it. It needs a highly competent, confident, organised and efficient individual who supports the SMC’s mission but loves running the operations behind the scenes. The successful candidate will be a calm, self-sufficient problem solver who makes the charity run smoothly and who takes satisfaction from ensuring that the team of energetic, dynamic press officers can make a difference to science in the media every day.
The Head of Operations and Governance is a key member of senior staff. You will be either a practised operations specialist looking for a new challenge or someone with relevant experience looking to step up to their first role leading operations. In this role, you will:
- Be responsible for financial management, fundraising admin, preparation of annual accounts and bookkeeping
- Support the CEO in fundraising initiatives and project admin
- Provide the operational underpinning for the Centre ensuring the smooth running of IT, events, contracts and all office systems
- Act as secretariat to the Board of Trustees, Advisory Committee, Remuneration Committee and Audit and Risk Committee
- Guide the governance of the charity and complete statutory reporting.
You must be highly organised and have a clear head for numbers and systems. Often working under your own steam and multitasking to tight deadlines, you will need to be efficient and committed to the unique needs of this role without being drawn into the science and media activities of the Centre.
Experience of the charity sector, finance and/or governance is an advantage.
You must have the right to work in the UK. We cannot provide visa sponsorship.
Starting salary: £41,400-£56,700 depending on experience, with an annual performance-related pay increase
Application deadline: 9am Monday 4th August 2025
Interviews: Tuesday 19th August 2025
To start: October/November 2025
Location: We are an in-person Central London office where staff work on site 5 days a week, but opportunities for flexible working will be considered.
For information
For an informal discussion about the role please contact (between 14 and 25 July):
- Selina Kermode (current post holder) [email listed on the jobs page of the Science Media Centre website]
- Fiona Fox (Chief Executive) [email listed on the jobs page of the Science Media Centre website]
The application deadline is 9am on Monday 4th August, and interviews will take place on Tuesday 19th August. Click on the 'Redirect to recruiter' button below for instructions on how to apply.
The client requests no contact from agencies or media sales.
At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, 84 local branches and online information about grief and bereavement.
You will lead the Community Fundraising and Individual Giving team to inspire support and donations from groups, organisations and individuals in local communities across England, Wales and Northern Ireland. You will oversee a range of activity across the Community fundraising team and manage a portfolio of relationships including Fundraising Champions (volunteers in branches) and key donors and supporters. You will review, inform and deliver activity to secure individual giving income and promote gifts in Wills, building our income from individuals including those who have received support from Cruse.
As part of the Income and Marketing/Communications Management Team, you will help shape plans to grow our income, raise awareness and increase engagement from volunteers and donors. Working with key colleagues in Services, Volunteering and Finance, and key volunteers, you will build our approach to Community and Individual Giving.
Timeline:
Closing date: 6th August 2025
Interviews: w/c 18th August 2025
NB We reserve the right to close the vacancy early if a high volume of applications is received.
The selection process will involve two stages. First interview will be by video call. Second interview is planned to be via video call, but we reserve the right for an in-person meeting.
If you require any reasonable adjustments to support you during the interview, please don’t hesitate to let us know—we’ll be happy to accommodate.
The client requests no contact from agencies or media sales.
We are the Wandsworth representative of the national City of Sanctuary (CoS) charity. This project will support the committee and expand our activities in the voluntary and community sector and elsewhere to build commitment to Sanctuaries in the Borough. Wandsworth has a small but active network supporting refugees. The existing sanctuaries include a theatre, cafe and shop. Our Wandsworth libraries are en route to become sanctuaries and there is active interest from schools and faith groups. The contract is initially for 62 days over one year. We are seeking additional funding to expand to three days/week and continue beyond one year. Please see our facebook and instagram pages for job opportunities.
Background to the project
The Project is supported by Wandsworth Council as a Borough of Sanctuary and by Lewisham Refugee and Migrant Network (LRMN). Note that for the year 2025 Wandsworth is the London Borough of Culture.
Wandsworth Welcomes Refugees is a charity and operates primarily on a voluntary basis. We aim to make Wandsworth a welcoming place for those seeking sanctuary to feel safe, supported and part of our community. WWR is part of the City of Sanctuary movement and is the accredited organization in Wandsworth. We work with voluntary and community sector (VCS) and other organisations to encourage and support those wishing to reach out to refugees. We liaise with those interested in finding out more, offering general support, offering general support, or seeking to become accredited with City of Sanctuary.
Objectives of the project
The project will support the WWR committee activities and objectives. It will expand WWR reach and contacts in the VCS and other appropriate places and organisations. It will raise the profile of the sanctuary movement and encourage active participation by various organisations to create welcoming communities for people seeking sanctuary. Participation can range from an interest and small steps through to becoming accredited with City of Sanctuary.
Wandsworth and Sanctuaries
Sanctuaries include community groups, private organizations, public sector services, and individuals, united in their commitment to supporting those fleeing violence and persecution. Wandsworth is a Borough of Sanctuary, and the accredited organisations at present include a theatre, café and shop. Wandsworth libraries and some faith groups and schools are in the process of applying to become accredited. There is interest from other theatres, shops, sporting facilities and many others.
Role of the Community Engagement Officer
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Assist the committee to increase its outreach and communication with interested organisations across the Borough
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Join monthly committee meeting to report and plan
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Meet and liaise with the key refugee support organisations in Wandsworth and a small number in other London boroughs
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Organise an on-line Meet-Up for sharing and support ‘clinics’ (every 4-6 weeks); develop a launch for this event
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Liaise with the committee Events Group fundraising and events activities
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Liaise with and include lived experience into outreach and activities (WWR has a small advisory group
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Liaise with committee members represented on the Council’s ‘Migration Forum’
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Liaise with the organisations accredited with CoS in Wandsworth: CoS asks accredited organisations share activities and learning
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Assist in planning and implementing activities during Refugee Week (June)
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Participate in the annual City of Sanctuary Annual Conference
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Assist organisation of Annual General Meeting (in 2026 date to be decided)
WWR is applying for additional funds and if successful will increase the contracted time of the CEO and allow more time for this role and to widen the brief.
Person specification
Essential experience
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Proven organisational ability and experience to manage a project (including budget and finances)
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Ability to identify and engage with organisations that could contribute expand commitment to Sanctuary in Wandsworth
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Good communication skills
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Ability to use social media, including posting to WWR website
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Ability to reach out to those with lived experience to bring into the project
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A commitment to Diversity, Equity, Inclusion and Justice.
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Understand issues behind migration and the impacts that lead people to become refugees
Desirable experience
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Knowledge and understanding of the goals of the Sanctuary movement
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Experience of working effectively with a Chair and Board of Trustees
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Campaign and advocacy experience,
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Experience of evaluating a project
The client requests no contact from agencies or media sales.
Chief Business Improvement and Technology Officer
We are looking for a Chief Business Improvement and Technology Officer to lead our efforts in quality, assurance and compliance, business reporting, and technology and digital transformation.
If you are excited by the opportunity to lead across business improvement, compliance, data insights, technology and to be part of a collaborative leadership team, then we would love to hear from you.
Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.
Position: Chief Business Improvement and Technology Officer
Location: London/Hybrid
Hours: Full time, flexible working available
Salary: £85,453 to £102,956 based on experience
Contract: Permanent
Closing Date: 5pm, 4 August 2025
Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.
Candidates may be asked to complete psychometric assessments as part of the recruitment process.
The Role
As the Chief Business Improvement and Technology Officer, you will lead efforts in quality, assurance and compliance, business reporting, and technology and digital transformation. You’ll ensure services are high-performing, compliant, and continuously improving, and that systems and insights support everything from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief People Officer. Together, you will shape the organisation’s strategy, culture, and delivery.
About You
We are looking for someone with senior leadership experience in technology, digital, data, or business improvement within a care, support, health, or social impact organisation. With proven ability to develop business improvement strategies (for example, quality, technology, data) that enhance frontline service and wider programme and practice delivery and user experience, you will have a strong track record of building and embedding organisational data and insight functions that inform both operational decisions and external campaigning and influencing.
You will have experience of:
- Technology, data, or business improvement in the charity, health, or social care sectors.
- Overseeing IT infrastructure, and/or digital platforms, and/or cyber security in a multi-site or distributed service environment.
- Deep understanding of data protection, compliance, quality assurance, and governance.
- Using data and digital tools to support and improve service delivery, and/or policy development, campaigning, and public engagement.
- Building and leading multidisciplinary teams across technology, insight, digital development, and compliance.
- A collaborative, mission-led approach to leadership
About the Organisation
Work for an organisation that research shows is one of the most trusted major voluntary sector brands. In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do. The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.
Benefits include:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Business Improvement, Technology, Compliance, Digital, Data, Insights, Impact and Insights, Data Protection, Head of Business Improvement, Head of Technology, Head of Compliance, Head of Digital, Head of Data, Head of Insights, Head of Impact and Insights, Data Protection Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.