Financial jobs in birmingham, west midlands
Lead transformative organising programmes with communities across the UK to build power and win change.
About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Training and development
-
Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
-
Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
-
Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.
Community building and partnerships
-
Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
-
Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
-
Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.
Team leadership
-
Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
-
Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
-
Collaborate with team members to improve internal systems, document learning, and refine training practices.
Fundraising and sustainability
-
Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.
-
Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
-
Represent Act Build Change in networks and at events within the broader social justice ecosystem.
What we’re looking for
Essential experience and skills
-
Professional with management experience in the charity, social justice, or non-profit sectors.
-
Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
-
Experience in community organising, including engaging local communities and developing impactful campaigns.
-
Experience in designing, delivering, and evaluating high-quality training programmes.
-
Experience in fundraising and financial management.
-
Comfortable using digital tools and platforms.
Desirable experience and skills
-
Experience of using coaching and/or collective care methods in organising and management contexts.
-
Lived experience aligned with the communities we work alongside.
-
Lives outside of London.
Personal qualities
-
You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
-
You understand social justice movements, community organising methodologies, and power building initiatives.
-
You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
-
You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
-
You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
-
You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
-
You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
-
You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
What we offer
Salary and benefits
-
£45,000-£51,500 salary, depending on experience.
-
Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
-
Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
-
Pension scheme and enhanced parental leave and sick pay.
Working arrangements
-
Fully remote working (must be within 4 hours of central London).
-
Access to office space in London when needed.
-
Co-working space expenses available for those based outside London.
-
Occasional travel to London may be required (up to twice a month), with expenses covered.
-
Team away days around the UK (up to four times a year), with expenses covered.
-
Full equipment and tech support provided.
Growth and impact
-
Direct contribution to building people's power and making positive social change.
-
Collaborative, mission-driven work environment with impact across the UK.
-
Professional development opportunities including training and events (assessed on an individual basis).
-
Clear growth pathway in an expanding team.
How to apply
Please note:
-
This role is for UK-based candidates who have the right to work in the UK.
-
Applicants that do not follow the instructions below may not be considered.
-
Due to the volume of applications we may not be able to respond to everyone.
What to send
-
Your CV (PDF, max. two pages).
-
A supporting statement answering the questions below (PDF, max. 500 words per question).
-
Both documents attached to your email and a mention of where you found this role.
Questions to address
-
Why Act Build Change?
-
Tell us about a team you have organised – what action did they take and why did it matter?
-
Describe a training you delivered – what was its impact?
Next steps
-
Email your application by Tue 26 Aug 2025 at 23:59.
-
First round interviews will begin the week of 15 Sep 2025.
-
The role will start from Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer
West Midlands
£28,831 per annum (pro rata for part time hours)
Ref: 37REC
Full Time: 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices in Birmingham with the flexibility to work from home on some days when not delivering activities.
About the role
A new and exciting opportunity to work with us supporting the developments of active travel and liveable spaces for communities across the West Midlands.
As the Project Officer you will lead and support behaviour change projects across the West Midlands and Staffordshire with schools, workplaces, job seekers and communities. Engaging with a range of key individuals and delivering walking and cycling activities such as Dr Bike sessions, led walks and rides, school assemblies and community workshops.
As part of the Active Journeys Team, you will support people to walk, wheel and cycle by promoting opportunities and help overcome barriers to active travel. Projects will include improved walking and cycling infrastructure and making it possible for every child to walk, wheel and cycle to school.
Activities will be delivered both Online and face to face, and likely to include schools, workplaces and the diverse range of communities in the Midlands.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have experience of leading physical activity or other behaviour change projects within schools, workplaces or communities. You should also have experience of working on projects within an established project management framework.
You will have excellent organisational skills, including the ability to prioritise and manage own workload. You will be able to build and maintain strong relationships and a flexible and enthusiastic approach. With the ability to engage and support lesser heard voices in the community.
We ask you demonstrate your knowledge of Microsoft Office packages and relevant knowledge of the West Midlands and its diverse range of communities.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 25 August 2025.
- Interviews will take place at the Sustrans Birmingham Hub on the 4th or 5th of September 2025. If you are unable to attend in-person, please contact us for alternative arrangements.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham only (Hybrid working: 40-60% of your time will be in our Birmingham Centre)
1st stage interviews: 26/08 virtual over MS Teams
2nd stage interviews: 03/09 face-to-face in our Birmingham Centre
For more information, or to apply, please click 'apply now' to be directed to our website.
We are looking for a Head of Philanthropy who will lead our fundraising strategy in Central England. This is an outstanding opportunity to join a successful Major Giving team at The King’s Trust, within the wider Philanthropy directorate, enabling us to grow our support for young people across the region. This is an exciting time to join The King’s Trust with our upcoming 50th anniversary, with an ambition to raise £150m, and our recently launched new 5-year strategy.
You will be a confident and driven self-starter who works well with others, spots opportunities and enjoys a fast-paced environment. You will be working with philanthropic supporters in Central England who have a bespoke relationship with The King’s Trust. These supporters may be funding specific areas of our work, co-collaborating on programmes or involved in supporting strategic projects. An ability to connect with high-level supporters and build trust, confidence and commitment is essential.
Most importantly, you must believe in The King’s Trust’s work, live our company values, and fit within our team’s positive, supportive, and collaborative culture. This role covers the whole of the Midlands, East Anglia, and Essex. You will be based in our Birmingham Centre and will visit our Delivery space at Nottingham University regularly too. You must be prepared to travel across the region as required. This role will also include line management of one team member, who will be based in Wales. We have a hybrid way of working, and you will be expected to be in the office 40-60% of the time.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Philanthropy?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Philanthropy team!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3615
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
At Scotty's, we believe every bereaved military child deserves our support. As Head of Grants, your role is to secure and manage major, long-term grant funding, maintain strong relationships with funders, and report on our impact to encourage continued support.
I am accountable for…
-
Strategic Grant Income Growth: Developing and delivering an ambitious pipeline of grants income that not only meets but exceeds our annual agreed income budgets. Securing those multi-year, high-value grants that fuel the long-term sustainability of the charity's strategic growth and allow us to reach more families.
-
Grant Funder Relationships: Cultivating and expanding deep, long-term, and genuinely mutually beneficial relationships with a diverse portfolio of military and non-military grant-making organisations.
-
Grant Portfolio Management: Overseeing the lifecycle of all awarded grants, ensuring reporting, optimal allocation and tracking of funds (balancing restricted and unrestricted to best serve our families), and administrative oversight to maintain high standards of compliance and transparency which our funders expect and deserve.
-
Impactful Storytelling and Application Development: Translating Scotty's heartfelt mission and profound impact into compelling, donor-centric narratives and high-quality proposals that truly stand out from the crowd. We want to demonstrate our social value and inspire significant, transformative investment.
-
Best practice grant management: Championing the very best practices in grant fundraising, positioning Scotty's as a charity of choice for major grant-makers.
-
Financial Stewardship & Forecasting: Providing regular, insightful forecasting of our grants pipeline (using Salesforce) and working with the Finance Team to ensure funds are being correctly used and logged - so we always know where we stand.
I am responsible for:
-
Grant Strategy & Planning: Developing and implementing the grants strategy with a comprehensive, rolling programme of grant applications that are perfectly aligned with our charity’s strategic plans and agreed annual budget. We'll be focusing on securing those larger, transformative grants that make a real difference to starting each year with a higher percentage of funding already secured.
-
Funder Research & Identification: Proactively researching and identifying new, high-potential funding opportunities that truly resonate with Scotty's mission and strategic priorities. This means using industry best practices and relationship building to find our perfect partners.
-
Proposal Development & Submission: Leading the end-to-end development of high-quality, persuasive grant applications. This involves crafting compelling narratives from the heart, developing robust budgets factoring in overheads, and ensuring timely submission.
-
Relationship Management & Stewardship: Building and nurturing strong, long-term relationships with both our existing and prospective funders. This means regular, personalised communication, sharing impactful updates and acting as a Scotty’s ambassador at funder events and meetings.
-
Grant Management & Reporting: Meticulously managing all stages of awarded grants, including careful financial tracking (using Salesforce), ensuring we always adhere to grant agreements, and compiling comprehensive, insightful end-of-project reports that truly demonstrate our impact and foster continued support.
-
Internal Collaboration: Working closely with our Families team, Finance Team, Comms Team and Fundraising Team to identify funding needs, gather powerful impact data, and ensure seamless delivery and awareness of all grant-funded activities. We work to weekly transparent Success Measures (3 key agreed metrics which help show we’ve had a great week and give leading and lagging indicators on how we’re doing), monthly and quarterly budget targets and short, daily and weekly team huddles to share good news, keep our culture forefront and ensure we can best support each other and deliver for the charity.
-
Pipeline Management & Forecasting: Develop and maintain a robust pipeline of grant opportunities, regularly tracking progress, and providing accurate forecasting to help us make smart, strategic decisions for our future.
-
Data Management: Ensuring all grant funding information, relationships, and communications are accurately inputted and updated on our charity’s CRM database (Salesforce). Keeping things tidy and organised is key for good governance.
-
Grants landscape: Staying abreast of the trends and developments in the grants and trusts sector, identifying new approaches and opportunities to enhance Scotty's fundraising efforts and keep us ahead of the curve.
-
Team Support: Providing a helping hand with administrative support to other areas of the charity if required. We're all good team players here at Scotty's, and we always support each other.
3-Month Goals:
-
Onboarding & Immersion: Dive deep and achieve a comprehensive understanding of Scotty’s operating system (The Scotty’s OS), our values, our behaviours, our mission, and the significant impact we have. This will happen through intro meetings with everyone on the team and a tailored onboarding program.
-
Grant Portfolio Audit & Handover: Conduct an audit of our existing grant portfolio, reviewing active grants, reporting schedules, and our funder relationships. We'll begin the handover process for existing relationships with the Head of Fundraising, ensuring a smooth transition.
-
Funder Engagement & Feedback: Reach out and initiate contact with at least 5 key existing funders. This is about listening, gathering their valuable feedback, understanding their priorities, and beginning to build those personal, trusting rapports.
-
Pipeline Initiation: Identify and qualify a minimum of 5 new potential grant-making organisations. We'll prioritise those who truly align with Scotty's mission and have the capacity for significant, multi-year funding – our future partners.
6-Month Goals:
-
Income Target Ownership: Take full, enthusiastic ownership of ensuring we are on track to hit our existing grant budget lines. You'll provide regular and accurate forecasting, keeping us all informed and confident.
-
Relationship Deepening: Strengthen relationships with at least 5 key funders, leading to demonstrable progress towards increased or renewed multi-year support.
-
New Grant Acquisition: Secure at least 2 new grants of significant value (e.g. £10k+) from previously untapped funders, showcasing your success in converting those pipeline opportunities into real impact.
-
Strategic Grant Mapping: Develop a comprehensive grant funding strategy, outlining key target areas, funder tiers, and a detailed timeline for our major applications for the next 12-18 months.
-
Impact Reporting Enhancement: Collaborate internally to refine and enhance our reporting mechanisms. We want to ensure our data is readily available and tells the most compelling story for our funder reports.
9-Month Goals:
-
Multi-Year Grant Success: Secure at least one new multi-year grant partnership with an annual income of £50k+, truly demonstrating your ability to unlock larger, sustained funding that makes a lasting difference.
-
Pipeline Expansion & Value: Add £100k+ of new, qualified grant fundraising opportunities to our pipeline each month, always with a keen eye on those high-value prospects.
-
Income Exceedance: Be on track to exceed the annual grant fundraising target, demonstrating strong performance and strategic growth that helps more bereaved military families.
-
Innovation & Best Practice: Introduce at least one innovative approach or best practice (e.g. involving AI) to our grant fundraising strategy. This could be a new, heartwarming cultivation event, a bespoke reporting format, or a new research methodology – anything that helps us grow.
-
Personal Development & Leadership: Review your personal development needs and opportunities, actively seeking ways to enhance your leadership in the grants sector and contribute to the wider fundraising team's success. We believe in growing together.
Essential Criteria
-
Proven experience in charity grant management.
-
Strategic planning: Ability to develop, implement, and evaluate grant strategies that align with the charity’s mission and objectives.
-
Financial acumen: Competence in budgeting, financial monitoring, and reporting for grant programmes.
-
Stakeholder engagement: Strong interpersonal and communication skills, with the ability to build relationships with funders, beneficiaries, partners, and internal teams.
-
Analytical and decision-making ability: Skilled in assessing applications, monitoring outcomes, and making evidence-based decisions.
-
Excellent written and verbal communication: Ability to produce clear reports, guidance, and correspondence tailored to a variety of audiences.
-
Organisational skills: Ability to manage multiple priorities and deadlines in a fast-paced environment.
Desirable Criteria
-
Sector-specific experience: Prior work within children’s bereavement, military-related charities, or with vulnerable children and families.
-
Evaluation and impact measurement: Familiarity with monitoring and evaluating the impact of grant programmes, including data analysis and reporting.
-
Policy development: Experience in developing or reviewing grant-making policies and procedures.
-
Public speaking: Confident in representing the charity at external events, conferences, or media opportunities.
Additional Information
-
The role may require occasional evening or weekend work
-
Enhanced DBS check required
-
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
-
Families Come First
-
Everyone a Supporter, Every Supporter a VIP
-
Love What You Do
-
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Business Development Manager working 37.5 hours per week.
Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.
This role is home based (within England and Wales) with some national travel and overnight stays required. An additional £2,800 per annum London Weighting Allowance will be paid if applicable.
What we offer:
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
The purpose of this role is to lead on the development and submission of tenders and proposals, working with a range of internal stakeholders and partners to translate organisational data into cohesive and compelling submissions that convey Victim Support's service offers and fully address commissioner and funder requirements.
To succeed in this role you will have a proven track record in leading business development through public sector contracts. You will be an excellent communicator and collaborator, as well as skilled in building sustainable partnerships that add value to services.
This role is home based (within England and Wales) with some national travel and overnight stays.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
Closing Date: Monday 1st September 2025
Interview date: Monday 8th September 2025
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
JOB OPPORTUNITY
Job Role:
Deputy CEO
Start Date:
ASAP
Contract:
Permanent / Full time
Salary:
£50,000 per annum plus additional benefits
Location:
Remote working from home with occasional travel
Closing Date for Applications:
6th August 2025
Interviews likely to be on
18th/19th August 2025
Role Overview
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse.
AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.
As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.
We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.
The client requests no contact from agencies or media sales.
Role: Full-time* Trust & Foundations Manager
Salary: £37,000 - £40,000 dependent on experience
Location: Remote, with occasional travel to Edinburgh or London
This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience.
ABOUT US
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.
Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.
SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Our Mission:
To empower young people to fully realise their potential.
Our Vision:
A society in which every young person has an equal opportunity to succeed.
OVERVIEW
The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.
Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.
KEY RESPONSIBILITIES
- Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
- Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
- Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
- Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
- Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
- Build upon the organisational strategy for scaling trusts & foundations income
SKILLS & EXPERIENCE
Essential
- Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
- Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
- Comfortable in understanding and presenting financial information and in creating budgets for grant applications
- Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
- Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
- Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
- Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
- Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
- Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
- Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
- Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting
TERMS OF APPOINTMENT
- Salary range: £37,000 - £40,000
- Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
- 28 days annual leave entitlement plus public holidays.
- Some travel to the different regions may periodically be required.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
SENIOR SPORTS EXECUTIVE
Salary: £34,000 - £36,000 per annum
Reports to: Product Manager
Department: Marketing, Fundraising & Engagement
Location: Home-based anywhere in the UK (quarterly travel will be required to London as well as to events all across the UK).
Employment type: Permanent
Working hours: 35 hours per week (we are open to further discussion around flexible working requests such as compressed hours)
Closing date: Thursday 14 August 2025, 23:55*
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
*Please also note that we may close this role early should we receive enough interest, therefore early application is encouraged to avoid disappointment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.
We have an exciting opportunity for you to join us as a Senior Sports Executive. In this role, you'll be responsible for managing a large portfolio of high-value relationships with external running, swimming, cycling, triathlon and obstacle course event organisers. Working with the Product Manager you'll be maximising income from these partnerships, overseeing the recruitment of participants to ensure all places are filled and working with Marketing to optimise participants' supporter journeys. Within this role, you'll also be responsible for looking for business development opportunities that support both the team and Cancer Research UK's goals.
What will I be doing?
Working with the Product Manager to account manage and develop various high-value relationships with 3rd party event partners across the portfolio ensuring that we hit our income goals by achieving participation targets
Pitching externally for new or renewal business, including completing applications and/or meeting event organisers in person
Building networks with event organisers and key partners within the Sports sector
Building knowledge, relationships and stewarding key internal relationships to maximise the value we get out of our partnerships
Responsible for creating and managing Sports Team web pages and social media pages and producing innovative and bespoke content that is user friendly across all devices and that drives engagement and participation
Attending on-the-day of events to steward key participants and event partners
Working with our Event Delivery on key events to plan on-the-day activity and activations
Taking responsibility for ensuring targets (participation and financial) are fulfilled for your accounts, working with event organisers to improve performance as needed
Supporting in the delivery of the whole Events Portfolio when required.
What skills are we looking for?
Significant experience managing relationships with external stakeholders
Relevant experience in negotiating contract terms and finalising legal agreements
Relevant external account management experience
Proactive approach and able to think creatively to exceed targets
Understanding and ability to meet financial targets
Ability to show strategic thinking
Knowledge of digital products used in sports & events and how to integrate them across CRUK platforms
A working knowledge of IT systems including purchase order systems, databases, Microsoft office
Willing to work some unsociable hours, travelling extensively and staying away from home during the event delivery season when necessary. Time off in-lieu will be offered where applicable.
Accuracy and attention to detail.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.
The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.
Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.
Role: Fundraising Supporter Engagement Assistant (Apprentice)
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Location: Home-based
Salary: £23,000
Hours: This role is full time (35 hours)
Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)
Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period
Reports to: Director of Fundraising
Purpose:
Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.
This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.
The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.
In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.
Key responsibilities
-
Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.
-
Support fundraising volunteers in a professional but empathetic way.
-
Provide relevant information and resources to our fundraising volunteers in a timely manner.
-
Support the team with sourcing fundraising merchandise and materials.
-
Record all supporters’ non-financial information on the CRM in line with our data policies.
-
Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.
-
Support the fundraising team with the promotion and delivery of workplace training sessions.
-
Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.
-
Become a valued member of the Fundraising team, sharing knowledge and best practice.
-
Support other members of the team in the development and delivery of all our fundraising activities.
-
Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Head of Technology Operations and Security, key responsibilities will include:
- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols
You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Care Specialists x 2
Responsible to: Head of Donor Care
Status: Full-time (40 hours per week), Permanent
Working hours: Two roles available: 10am-6pm or 1pm-9pm
Salary: £26k-£29k (dependent on experience)
Location: Birmingham (office-based)
Deadline for Applications: 6pm Friday 15th August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.
The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
THE ROLE
The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.
KEY RESPONSIBILITIES
Donor Communication & Engagement
- Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
- Make outbound calls to promote campaigns, process donations, and update donors on projects.
- Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
- Identify and escalate priority issues or concerns to management.
- General support with administrative duties.
- Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
- To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
- Cover team duties during peak periods and participate in training.
- Undertake any other duties required by your line manager appropriate to your position within the organisation.
Data & Compliance
- Accurately record and update donor information on secure systems.
- Ensure compliance with charity regulations, fundraising standards, and data protection laws.
- To act in a safe manner which safeguards the health and safety of yourself and others.
- To participate in all training workshops and take responsibility for your own learning and development.
Campaign Support
- Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
- Flexibility to support team cover during critical campaigns.
- Collaborate with other departments to address donor needs efficiently.
- Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.
SPECIFICATIONS
Essential
- Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
- A high standard of verbal and written communication skills
- Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
- Demonstrable experience of customer service, donor care, or call-centre environments.
- Proficiency in IT systems and data entry with high accuracy.
- Familiarity with Microsoft Office
- Ability to handle complaints sensitively and resolve issues professionally.
- Professionalism, customer focussed with attention to detail.
- Able to multi-task, high organisational skills and prioritising of workload.
- Team player and positive attitude when working with others.
- Adaptable and flexible in working style.
- Problem solver.
Desirable
- Knowledge of Islamic principles and charity sector regulations.
- Experience of working in a multi-cultural environment.
- Commitment to Islamic Help’s mission and values.
About you
For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Location: Home based
Department: Business Development
Salary: £40,000 - £44,500 pro rata (depending on experience)
Hours: 37.5 (minimum 15 hours p/w)
Job Type: Full time or Part time
Contract Type: Fixed Term Contract
An opportunity has become available to support income generation across AoC, with a particular focus on sport and physical activity, as Business Development Manager. This role is available as a fixed term contract, and is offered at an exciting time as new strategies are implemented.
Working within the central Business Development Team, who contribute to the delivery of AoC’s strategic objectives and support our members to deliver excellent outcomes for students, the role is responsible for delivering a coherent approach to income generation for funded projects, sponsorship, and commercial partnerships.
The ideal candidate will be an exceptional communicator who has financial acumen and strong negation skills. Experience of managing stakeholders and leveraging these relationships to maximise funding opportunities is required, along with experience of sourcing and securing funded project work from a range of funding bodies and charitable trusts.
AoC has a culture of high performance and commitment and we expect and get a lot from our staff. We offer trust and autonomy in a highly flexible working environment with a great package of rewards that includes a generous holiday entitlement, flexible pension scheme, opportunities for professional development including sponsorship of professional qualifications. We also know that our passion for the further education sector, and our focus on enabling colleges to help people realise their talents and ambitions, act as a great motivator for working at AoC.
Hours: Full Time (37.5 hours per week) or Part Time (negotiable but a minimum of 15 hours/ 2 days per week is required)
How to Apply
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
Your application must be submitted and received by 5pm on 11 August 2025.
Interviews: W/C 18 August 2025, online
Please note, candidates who are shortlisted for interview will be required to complete a short interview task, that will be emailed out to them in W/C 18 August 2025.
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
Thank you for your interest in this opportunity to join the AoC team.
REF-222906
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Fundraising (Maternity Cover)
Salary: £52,000 - £55,000
Contract Type: 9 month fixed term contract with potential to extend
Hours: 35 hours per week for full time position, we are open to flexibility too
Location: Can be primarily remote based with occasional travel to Hammersmith head office and regular attendance at events
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
The role will be focused on both existing and new funding, raising income from trusts, corporations, individuals and foundations, including managing a pipeline of existing and new opportunities for the organisation's service portfolio. As the Head of Fundraising, you will steward all grant funding and deliver thorough and impactful reports to the Board and funders. You will bring a solid understanding of the UK fundraising environment, regulation, best practice, client management systems, and confidence in senior stakeholder relationship management.
Working closely with the Director of Development and Insights and Service Directors, you will support financial resilience, ensuring sustainability and growth. With a proven track record of securing and managing funds between five and six figure levels, this role requires a candidate who is able to showcase their knowledge, methodologies and of breadth of philanthropy & fundraising from commercial, private, government donors and securing funds from HNWI’s.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
-
Closing Date for Applications: Sunday the 10th of August
-
Interviews are taking place w/c 25th August
What we can offer you - Employee Benefits:
-
A 35-hour working week
-
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
-
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
-
Perkbox - an employee discount platform where you can receive free rewards as well as take ad-vantage of savings on clothes, groceries, travel, leisure and more
-
Pension scheme
-
Enhanced maternity/adoption provision
-
Access to our Employee Assistance Programme
-
Employee eye-care scheme
-
Clinical supervision for front line staff and first line management roles
-
Refer a Friend Scheme - £250 for each referral who passes probation
-
Organisation wide away days
-
Thorough induction and training
-
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups un-derrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.