Financial planning manager jobs

About Wicksteed Park

Wicksteed Charitable Trust owns and cares for Wicksteed Park, a unique urban park in Kettering, Northamptonshire, which offers a countryside experience to local people and beyond. The Park was founded in 1921 by Charles Wicksteed and offers over 25 rides, 281 acres of parkland, playgrounds, and walking trails, catering to all ages. The Park also hosts events including live entertainment and workshops, with venues available for weddings and parties. Entry to the parkland is free, making it an ideal destination for families and nature lovers to enjoy year-round.

Role Outline

Engaging with our local community is essential to the success of fundraising at Wicksteed Charitable Trust, ensuring that Wicksteed Park is here for future generations to enjoy. As Grants and Community Fundraiser you will work within our small, newly established Fundraising team delivering engagement activity to maximise income from the local community as well as researching and developing a Trusts and Foundations income pipeline.

The ideal candidate will have previous fundraising, trust fundraising experience or relevant transferable experience, with strong communication and relationship building skills.

This is a full-time position on a temporary contract for an initial period of two years, with potential to become a permanent position. Wicksteed Charitable Trusts operates a 40-hour working week, primarily based onsite. Consideration will be given to requests for flexible working.

Salary: £29,000 per annum

With thanks to the players, this role is initially funded under The National Lottery Heritage Fund Grant: Securing a Sustainable Future for the Home of Children's Play.

Key Role Responsibilities

Our values shape how we do things at Wicksteed Park. By using our values framework to define our job descriptions we can see how each role contributes to the Group’s success.

Value

Responsibility - Key Performance Area

Customer

· Research and identify new sources of funding to grow a pipeline of prospective trusts, foundations, and institutions.

· Write compelling applications and bespoke funding proposals to secure grants.

· Create and maintain grant systems, collate information, and write reports according to funders requirements.

· Ensure all supporter/donor/grantor approaches, contacts and donations are effectively recorded and thanked appropriately.

· Embrace the Trust’s mission to raise donations, grants, and other philanthropic funds to support the long-term sustainability of the Park.

· Support in creating and delivering a supporter journey and annual stewardship programme. Research, identify, approach, and manage new corporate community and individual contacts to secure short- and long-term partnerships.

.

Community

· Understand community-based fundraising trends.

· Actively promote customer events and drive supporter engagement with our heritage.

· Support team in delivering and attending events with a focus on supporter engagement and maximising fundraising.

· Develop networks with local supporters, suppliers, and contacts to benefit the organisation.

 

Collaboration

· Support the production and analysis of fundraising data to inform income targets and financial plans.

· Proactively work with teams across the organisation to support income generation and engagement.

· Use strong problem solving, organisational and planning skills to meet deadlines in a dynamic environment.

· Work closely with the marketing team to drive creativity and storytelling in fundraising strategies.

Creativity

· Champion innovation and continued improvement at a team level.

· Identify new sources of funding and sponsors.

· Listen to others and share ideas on improvements. Identify opportunities to implement changes to strengthen our vision and values.

· Work with the business to facilitate change. Manage and champion change in your work areas.

 

Reports to: Head of Fundraising

Person Specification

Essential

· Previous experience in a fundraising or grants role or other relevant transferable skills and experience.

· Highly effective communication and interpersonal skills with the ability to build strong relationships with donors, funders, local service providers and volunteers.

· Ability to work flexibly in line with the organisation’s requirements.

· Strong time management skills to work and thrive under pressure and maintain accuracy whilst meeting tight and relevant deadlines.

· Strong attention to detail with excellent organisational skills.

· Extensive knowledge of the Microsoft suite to include Excel skills.

Desirable

· Excellent communication skills to inspire supporters to bring the charitable cause to life.

· Ability to successfully adapt to changing demands and conditions within an environment of change and growth.

· Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters.

This role profile is not exhaustive and may be subject to change to meet the operational needs of the organisation.

Location: Based at a St Giles office (either in Coventry, Norwich, London, Cardiff) with travel requirements to alternative offices 

Ref: CSC-251

Are you a proactive, adaptable and compassionate individual with a proven record of working in a fast-paced, multi-faceted project management or operational support role?  Do you have sound experience in coordinating and supporting operational activities within a national organisation?

If so, join St Giles as a Central Support Coordinator where, as part of the Central Services team, you will provide essential operational support across St Giles Trust’s offices and Service Delivery Pillars.  This key role will focus on coordinating HR, finance, facilities, IT, and compliance processes to ensure smooth day-to-day operations, enhance service efficiency, maintain consistency and regulatory standards across the organisation.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will focus on coordinating and supporting the day-to-day operations of the offices, ensuring smooth and efficient workflow, plus coordinate compliance with internal policies and external regulations and ensuring timely response to any incidents or breaches such as data protection, health and safety, ISO 27001.  You will also be expected to coordinate and support the implementation of new initiatives and projects within the Pillar Structure, and oversee and support organisational systems and processes, making them work efficiently for teams.

We will also rely on you to support projects through tracking compliance with good project governance expectations and to support Service Delivery Teams by coordinating the collation and reporting of contractual performance data for internal processes as well as for commissioners and funders.  Assisting with employee onboarding, induction and leavers, including necessary paperwork, ITC equipment, and access control; supporting employee training and development, including coordinating training sessions, tracking attendance, and maintaining training records; and assisting with financial administration tasks, including invoice processing, expense management, and budget tracking are also all key aspects of the role.

What we are looking for

• Knowledge of ISO 27001 or other relevant quality standards
• Understanding of safeguarding practices, EDI and creating an inclusive work culture
• High levels of attention to detail and strong prioritisation, organisation and planning abilities
• Data entry and analysis skills with high attention to detail and accuracy.
• Excellent problem-solving and decision-making abilities with the ability to identify and resolve issues independently, while escalating complex issues as necessary
• Excellent interpersonal, relationship-building and communication skills, verbal and written
•  A professional, collaborative and flexible approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website. 

Closing date: 9 a.m. on 21 September 2025Interview date: 29 September 2025     

Cydgysylltydd Cymorth Canolog

£32,500 ar gyfer ardal Llundain a £29,500 ar gyfer unrhyw ardaloedd eraill + buddion rhagorol

Llawn amser (35 awr yr wythnos)

Parhaol Lleoliad: Yn seiliedig mewn swyddfa St Giles (nac oes yng Nghoventry, Norwich, Llundain, Caerdydd) gyda gofynion teithio i swyddfeydd eraill

Cyf: CNC-251

A ydych chi'n unigolyn rhagweithiol, hyblyg a thrugarog gyda hanes profedig o weithio mewn rôl rheoli prosiectau neu gefnogi gweithredol cyflym ac amlweddog?  A oes gennych chi brofiad cadarn mewn cydlynu a chefnogi gweithgareddau gweithredol o fewn sefydliad cenedlaethol?

Os felly, ymunwch â St Giles fel Cydlynydd Cymorth Canolog. Fel rhan o'r tîm Gwasanaethau Canolog, byddwch yn darparu cymorth gweithredol hanfodol ar draws swyddfeydd Ymddiriedolaeth St Giles a'i Golofnau Darparu Gwasanaeth.  Bydd y rôl allweddol hon yn canolbwyntio ar gydlynu prosesau Adnoddau Dynol, cyllid, cyfleusterau, TG a chydymffurfiaeth er mwyn sicrhau gweithrediadau dyddiol llyfn, gwella effeithlonrwydd gwasanaeth, a chynnal cysondeb a safonau rheoleiddiol ar draws y sefydliad.

Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.

Ynghylch y rôl allweddol hon

Bydd yr ymgeisydd llwyddiannus yn canolbwyntio ar gydlynu a chefnogi gweithrediadau dyddiol yn y swyddfeydd, gan sicrhau llif gwaith esmwyth ac effeithlon, yn ogystal â chydlynu cydymffurfiaeth â pholisïau mewnol a rheoliadau allanol a sicrhau ymateb amserol i unrhyw ddigwyddiadau neu doriadau megis diogelu data, iechyd a diogelwch ac ISO 27001.  Byddwch hefyd yn cydlynu a chefnogi gweithrediad mentrau a phrosiectau newydd o fewn y Strwythur Colofn, ac yn goruchwylio a chefnogi systemau a phrosesau sefydliadol, gan sicrhau eu bod yn gweithio'n effeithlon ar gyfer timau.

Yn ogystal, byddwch yn cefnogi prosiectau drwy olrhain cydymffurfiaeth â disgwyliadau llywodraethu prosiect da ac yn cynorthwyo Timau Cyflenwi Gwasanaeth drwy gydlynu casglu a chyflwyno data perfformiad cytundeb ar gyfer prosesau mewnol a chomisiynwyr a chyllidwyr.  Mae cynorthwyo gyda phrosesau yn ymwneud â chofrestru a chynefino staff newydd a rhai sy'n gadael, gan gynnwys cwblhau'r gwaith papur angenrheidiol, offer TGCh, a rheoli mynediad; cefnogi hyfforddiant a datblygiad gweithwyr, gan gynnwys trefnu sesiynau hyfforddi, olrhain presenoldeb, a chynnal cofnodion hyfforddi; a chynorthwyo â thasgau gweinyddu ariannol, gan gynnwys prosesu anfonebau, rheoli treuliau, a monitro cyllidebau i gyd yn agweddau allweddol o'r swydd.

Yr hyn rydym yn chwilio amdano

• Gwybodaeth am ISO 27001 neu safonau ansawdd perthnasol eraill
• Dealltwriaeth o arferion amddiffyn, cydraddoldeb, amrywiaeth a chynhwysiant a chreu diwylliant gwaith cynhwysol
• Lefel uchel o sylw i fanylion a galluoedd cryf o ran blaenoriaethu, trefnu a chynllunio
• Sgiliau cofnodi a dadansoddi data gan dalu sylw i fanylder a chywirdeb.
• Gallu rhagorol i ddatrys problemau a gwneud penderfyniadau, gyda'r gallu i adnabod a datrys materion yn annibynnol, gan gyfeirio materion cymhleth at lefelau uwch pan fo angen
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull proffesiynol, cydweithredol a hyblyg i'ch gwaith

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 9 yb. ar 21 Medi 2025Dyddiad cyfweliad: 29 Medi 2025          

We are open to flexible, hybrid and remote-working, with some in person attendance required to support our conferences and events (approximately 4-6 per year) across the country, and attendance to our in-person team days in Leeds (2 per year).

About us

Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority.

The opportunity

We’re looking for a highly organised and proactive Programme Officer to join our Sector Improvement Team. You’ll play a vital role in helping us deliver the flagship University Mental Health Charter Programme and Award, which supports universities to promote the mental health and wellbeing of their staff and students.

This is a varied and purposeful role, where you’ll provide administrative, logistical, and digital communication support across the programme. From managing bookings and contracts, to coordinating communications and supporting event delivery, your work will help us deliver a high-quality experience to our university members and stakeholders across the UK.

This is a great opportunity for someone who thrives on detail, enjoys working with digital systems, and wants to make a meaningful impact on student mental health.

Your key responsibilities

• Provide effective administrative and logistical support for the University Mental Health Charter Programme and Award.

• Support the planning and delivery of events, meetings, and online activities.

• Act as a first point of contact for member universities and stakeholders, handling enquiries and signposting appropriately.

• Coordinate programme communications, including newsletters, inbox management, and digital hub content.

• Maintain accurate records and support finance processes.

• Help manage digital tools and systems to improve efficiency and stakeholder engagement.

What we’re looking for

• Experience in an administrative or support role.

• GCSE Maths and English, or equivalent qualification or experience or demonstration of ability.

• Strong organisational skills with excellent attention to detail.

• Clear written and verbal communication skills.

• Confidence working with digital tools and systems.

• Ability to manage your own workload, prioritise effectively, and meet deadlines.

• A collaborative, proactive, and adaptable approach.

• Commitment to Student Minds’ values of inclusion, co-production, and anti-racism.

What you’ll gain

• The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.

• Experience in a varied role with opportunities to learn and develop.

• A supportive and collaborative workplace culture that values wellbeing.

• Flexibility in how and where you work.

How to apply

If this sounds like a good fit, we’d love to hear from you!

1. Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications. 

2. Download and complete our application form-  instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all. 

3. Upload your completed application form, by clicking 'Redirect to Recruiter'. 

4. Complete the Equality Monitoring Form. 

Closing date for applications: 28th September 2025

Interviews: 8th-9th October 2025

Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.

We are looking for someone who has:

• Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
• Experience of selling training programmes to businesses
• Experience in developing engaging and impactful partnership proposals and training propositions
• Ability to work independently
• Excellent interpersonal skills and the ability to develop strong relationships at all levels

The main purposes of the Development Officer role are:

• Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
• Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
• Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
• Contributing to applications and events in support of fundraising from other sources

About the Role

The Learning Support Team provides targeted support to young people, helping them develop core practical and academic skills, broaden their existing interests, and explore new ideas. In this role, you will deliver both group and one-to-one sessions, including tailored Maths and English tuition based on individual needs. You will work collaboratively with the wider team to ensure each young person has appropriate access to educational opportunities and engagement.

We believe that everyone has the right to learn in the way that suits them best—so there’s no such thing as a “typical” day in this role. Sessions can take place anywhere: from the beach to the kitchen, the garden, or even the gym. As with all our teams and services, the unexpected is part of everyday life—though with us, it can take many forms. A young person might be excluded from school, be in the middle of transitioning to a new placement, or arrive (or not) due to an emergency referral. Flexibility and adaptability are essential.

If this sounds like the right role for you, feel free to contact us for an informal discussion. 

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

About Us

 Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Applicants should have

• Evidence of degree ( BA, BSc in a related field, such as Linguistics, Psychology or Education ) or PGCE.
• Experience in identifying and assessing the needs of young people, setting clear goals and targets through collaborative discussions and the effective use of relevant data to inform assessments.
• Experience in supporting young people to achieve their learning goals, particularly those who are underachieving, disengaged, or facing social and emotional barriers to learning.

What you should expect from us

• Salary: £26,850 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry Leading Training Programme including Access to Children’s Right and Participation, CSE, Empowerment, Mental Health and Social Pedagogy.
• Contributory Pension Scheme, Enhanced Maternity and Company Sick Scheme.
• UK Life Assurance (Death in Service) to the value of 3 times your annual salary.
• BUPA Employee Assistance Programme offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Blue Light Card: discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s, we are fully committed to safeguarding all children and young people in our care. As part of our recruitment process, candidates are required to complete an online application form to ensure we gather all necessary information in line with legislation, best practice, and our vetting requirements.

Ideally, applicants will already be registered with the DBS Update Service. If not, a DBS (police) check will be carried out by St Christopher’s prior to the start date.

Please note CV’s will not be accepted.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification plese visit our website.

For more information or assistance during the application process, please contact us.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.

It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

As Philanthropy Officer, you will be an organised and proactive fundraiser, adept at multi-tasking and working across a variety of projects to successfully support senior leaders. You will be keen to learn from senior fundraisers and implement exciting new approaches for the Sutton Trust, and bring strong organisational and interpersonal skills.

The philanthropy income team is a team of two, working closely with the Director of Development to secure and steward individual donors. As Philanthropy Officer, you will support both the Head of Philanthropy and Director of Development in their work with individual donors, including undertaking prospect research, writing briefings and compelling reports, coordinating meetings and donor visits, and maintaining accurate donor records.

The role sits in the Philanthropy team of the Development Department and is managed by the Head of Philanthropy. You will work closely with colleagues across both the Development Department and the wider organisation.

Main duties

New Business

• Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy - including identification, due diligence, qualification, and creating briefings and outreach plans
• Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors, looking at lapsed supporters, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as philanthropists with an active interest in education/social mobility
• Work with the Head of Philanthropy and other colleagues to implement, promote, and maintain a low-level online giving campaign, including transition of our online giving capabilities to the Trust's website, and automated stewardship activation
• Support the Head of Philanthropy to lead the Sutton Trust's approach to alumni fundraising - working collaboratively with the Alumni team in the Programmes directorate to develop and deliver a compelling alumni fundraising campaign
• Support the Head of Philanthropy to devise and implement a compelling legacy campaign, driving sustainable future philanthropic income
• Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations

Stewardship and Cultivation

• Manage the Trust's online fundraising platforms, such as JustGiving and CAF, to enable smooth processes and a high-quality experience for donors, ensuring new and existing donors are appropriately thanked and have inclination to support in the future
• Be responsible for managing and growing a portfolio of mid-level donors, providing excellent relationship management from cultivation to stewardship
• Be responsible for elements of the planning and delivery of meaningful engagement events for supporters of the Trust, supported by and working with the Head of Philanthropy and relevant colleagues
• Support the Director of Development and Head of Philanthropy to provide high-quality stewardship and management of the Development Board and Fellows
• Support the Head of Philanthropy to develop and deliver appropriate and high-quality stewardship journeys for segmented philanthropic giving, including producing compelling collateral, reporting, and communications that increase affinity and loyalty
• Be accountable for achieving individual agreed income targets, looking for opportunities to grow philanthropic income
• Support the Director of Development and Head of Philanthropy to ensure all record keeping and administration relating to philanthropic income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures

Fundraising, Finance and Reporting

• Respond to queries from prospective and current donors in a warm, professional and timely manner, delivering high-quality stewardship and upholding the reputation of the Trust
• Support the Director of Development and Heads in the Development team to manage logistics of their roles - including support for booking meetings and travel, submitting expenses, and creating briefings
• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required
• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects
• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, and reporting for philanthropic income
• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting
• Stay up to date with philanthropy fundraising best practice and keep abreast of developments and opportunities within the wider fundraising space
• Other duties as necessary from time to time

Person Specification

Skills and experience:

• Experience building and managing relationships with individuals, ideally in a philanthropy team or other fundraising capacity, or in sales or other relevant professional capacity.
• Experience researching and prioritising information to drive decisions. Evidence of researching qualifying individuals, ideally to create a clear and prioritised propsect pipeline, is not essential but will help you to stand out.
• Experience working with or supporting colleagues across an organisation to make successful asks or secure a specific outcome. Evidence of making financial asks, ideally to secure major donors and cultivate new donors, is not essential, but will help you to stand out.
• Experience managing multiple priorities and tasks to successfully achieve project or other goals
• Excellent verbal and written communication, including the ability to write persuasive and engaging materials, and to communicate effectively with the aim of inspiring and encouraging giving
• First-class interpersonal skills - a natural relationship builder able to represent the Sutton Trust with confidence in a range of settings
• Strong analytical skills
• Knowledge and experience of the education and/or not-for-profit sector (desirable)
• Experience working with membership groups such as alumni, giving circles, implementing online-giving schemes and supporting legacy campaigns (desirable)
• Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (desirable)
• Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships (desirable)

Competencies:

• Sympathetic to the aims of the Trust and our mission to increase social mobility
• High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity
• Strong communicator, skilled at persuading others through writing and conversation
• Excellent attention to detail
• Able to multi-task and prioritise multiple funder relationships
• Able to work independently and as part of a team

Other

• Is eligible to work in the UK

Terms of Appointment

• Contract: Full-time, permanent
• Salary: £31,775-£35,000 per annum
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am on Monday 15th September, with first round interviews on Tuesday 23rd September, and second round interviews on Tuesday 30th September. Both interview rounds will be held at our London offices.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Renewable Energy Project Coordinator

Part‑time | Closing Date: 12.00pm Wednesday 10th September 2025

• Leicestershire (Remote/Home-based)
• £30,000 per year (pro rata)
• Part‑time 1.5 days a week
• Contract or Self Employed
• Fixed term until May 2027
• Reporting to Executive Director

About the Role

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. Your primary responsibility will be to develop renewable energy projects and carry out feasibility studies. While our current focus is on solar PV — including both ground-mounted and rooftop systems — we also work on other renewable energy projects, as well as proposals that combine multiple technologies.

The role offers the opportunity to form close working relationships with interesting, innovative and driven community energy groups in Leicester and Leicestershire.

How to apply

Email a CV and covering letter outlining your relevant skills and experience by clicking the apply button. Alternatively, send a short video (max 3 minutes) outlining your relevant skills and experience.  

If an alternative format for providing this information would be more accessible to you, please get in touch and we can discuss potential options. 

Interview

All successfully shortlisted candidates will be invited to interview.

Closing date for applications: 12.00pm Wednesday 10th September 2025

Interviews: 17th September 2025

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. Your primary responsibility will be to develop renewable energy projects and carry out feasibility studies. While our current focus is on solar PV — including both ground-mounted and rooftop systems — we also work on other renewable energy projects, as well as proposals that combine multiple technologies.

The role offers the opportunity to form close working relationships with interesting, innovative and driven community energy groups in Leicester and Leicestershire.

Location: Hybrid (London)
Contract type: Permanent
Hours: 35 hours a week
Salary: £31,883.05
 
Due to increased investment from the university we’re really excited to announce the recruitment for the role of Communities Development Coordinators.
 
Who we are
 
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.
 
About the job
 
We're looking for three Communities Development Coordinators to support, develop and grow student-led societies, sports clubs and other communities at Arts SU. This role is all about helping students get involved, whether that's through joining a student group, planning and running events or stepping up as a student leader. You'll be the first point of contact for over 100 student groups, providing tailored support, training and advice to help them thrive. From processing finance requests and booking spaces to helping deliver key events like Welcome Fair, Varsity, and Awards, you'll make sure students and colleagues have what they need to succeed. You'll oversee student group elections, manage the promotion of opportunities, and work with colleagues across UAL to create inclusive spaces where students are welcomed and engaged.
 
Who we are looking for
 
We want someone organised, approachable, and loves working with students. You should have experience planning and delivering events or projects, and ideally some knowledge of community development in education or the third sector. Good communication skills are key - you'll be supporting a wider range of student leaders and need to explain processes in simple accessible ways. You'll also need to be confident working with budgets and able to manage competing priorities. Flexibility and a positive, problem solving attitude are essential, as you'll often be working on multiple tasks or helping students troubleshoot challenges. More importantly, you'll be someone who values inclusivity, enjoys collaborating with colleagues and students, and doesn't mind working the occasional evening or weekend when big events are happening.
 
Why apply?
 
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 
Benefits and Perks
 
In return for your passion and experience, we offer:

• a summer 4-day working week - we have a four day working week during the months of July & August
• Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
• A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
• A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
• Birthday Leave
• 2 days of Volunteering Leave
• Religious Festival Leave (up to 2 days)
• Cycle to Work scheme, enabling significant savings on bicycle purchase
• Flexible/ hybrid working arrangements
• Access to UAL staff training courses
• NUS card discount
• Enhanced maternity leave
• Family-friendly employer
• Interest-free travel loan
• Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice

 
How we recruit
 
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
 
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
 
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
 
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
 
Job application timeline:
 
Closing date: 23:59pm 21st September
Intended Interview date: 8th October
 
REF-223578

We’re looking for a dedicated and experienced Head Chef to join our team at Halsey House Care Home in Cromer, Norfolk.

We are a compassionate and resident-focused care home, providing high quality care in a warm and welcoming environment.

This is a full-time, permanent role, working 37.5 hours per week over 7 days to include some weekend cover.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

As Head Chef, you will lead our catering team and ensure every resident enjoys nutritious and delicious meals.

Key responsibilities:

- Plan, prepare, and serve well balanced, nutritious meals to cater a variety of dietary needs within agreed standards and budgets
- Lead and manage catering staff and the dining supervisor, ensuring a positive and safe working environment
- Work alongside the General Manager, overseeing the department’s budget, ensure catering services meet the regulated requirements of current legislation, and develop detailed standard operating procedures
- Oversee food ordering, stock control, and kitchen budget management

What we’re looking for:

- City & Guilds 706 (1&2) in Food Preparation
- Level 3 in Food Preparation and Cooking, Culinary Arts, or equivalent and Level 3 First Aid at Work certification
- Proven experience catering for individuals with specific dietary needs (e.g., IDDSI texture modified diets and allergens)
- Experience working in a care home or similar setting
- Excellent leadership and organisational skills

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

This is a key role responsible for overseeing and managing the delivery and development of our Antifreeze programme.  Alongside the daily management of staff and volunteers, this role is responsible for ensuring that the services provided are safe, best practice and compliant with all relevant policies and procedures. 

As we seek to grow and reach more people, this role will play a vital role in undertaking strategic reviews of all current services and informing new service delivery and design.  This will be undertaken in partnership with other service leads and working closely with senior leadership colleagues. 

Please note:  A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Main duties:

· Oversight and delivery of all programme activities relating to Antifreeze including drop ins, one-to-one support, street outreach and faith-based activities.

· Establish and drive the overall strategic vision for the service in line with the operational plan and informed by the needs of the people the service exists for

· Lead the design and development of new services in line with client needs, resources, staffing and the strategic purpose of the team.

· Hold direct budget responsibility for day-to-day operations and in line with any specific funding requirements

· Be an active member of the Off the Fence leadership team

· Review and implement policies and procedures for safe service delivery

· Provide reports on key activity, outputs and impact in line with KPIs and other reporting requirements.

· Line manage the team of key workers, providing regular performance reviews, pastoral support and identifying training needs.

· Support with the recruitment and onboarding of new team members, including in-house training and supervision

· Ensuring that key workers have a good working knowledge of local services, referral routes, other agencies and when to highlight safeguarding concerns.

· Provide pastoral support for the team and volunteers in the service

· Lead Bible studies, prayer meetings for staff, volunteers and at external events as required

· Recruit, retain and manage volunteers in line with organisational policies and procedures

· Ensure safe and efficient delivery of services in line with health and safety, safeguarding, data protection and safe working practices.

· plan and maintain safe staffing ratios through effective resource allocation

· Design and delivery of projects/activities in line with fundraised income, including reporting and engaging with funders as required

· Build and establish key sector relationships across the city to enhance the team’s reach and impact in the community

· Oversight and pastoral responsibility for the faith-based activities delivered for and with clients

· Build and establish relationships with other providers who can meet the needs of our clients e.g. local health teams.

· Contribute to wider profile-raising activities of Off the Fence

· Review and implement policies and procedures for safe service delivery

· Have responsibility for the safe processing and storage of client data in line with data protection regulations and policies, including CRM.

· Regularly review the effectiveness, safety and efficiency of all services including drop-ins, one-to-one support and street outreach. 

· Active membership of and attendance at local forums, groups and networks

Key attributes and experience required for the role:

· Proven experience in managing frontline services and staff teams (minimum 3 years in a supervisory/management role)

· Experience of delivering services in the housing and homelessness sector

· Strong knowledge of the legal and statutory framework for housing, benefits, employment.  Ideally, knowledge of local services and support agencies.

· A passion for seeing people thrive and lives transformed – practically, emotionally and spiritually

· Strong alignment with the vision of Off the Fence, and a commitment to our organisational focus

· Strong understanding and application of safeguarding, data protection and health and safety policy.

· Experience in service design, service improvement and project management

· Experience in supporting people with complex and multiple needs, including substance abuse and severe mental health.

· Excellent organisational and time management skills

· High level of integrity, professionalism and confidentiality

· Ability to interpret policies, legislation and data effectively

· Proficient in Microsoft Office, and experience of CRM management

· A requirement of the role is for the post-holder to be a practising Christian in accordance with the Equality Act 2010

Vision and values

Off The Fence reaches out to break the cycle of poverty in Brighton & Hove, ensuring that no one is left behind. We believe in resisting poverty, empowering people, and restoring hope, and we work toward a future where social and spiritual poverty no longer exists.

By 1997, Off The Fence became a registered charity, allowing us to expand and tackle poverty in a deeper way, through compassion, excellence, unity, integrity, and a Christ-like approach to supporting the most vulnerable.

Poverty is complex—it’s not just about finances, but about housing, mental health, education, and belonging. To address these needs, Off The Fence now provides three core programmes, each offering a different form of practical and emotional support.

As poverty in Brighton & Hove has increased, so has our commitment. At the heart of our work is a belief that every person deserves dignity, hope, and the opportunity to rebuild their life.

The Antifreeze Programme exists to break the cycle of social and spiritual poverty amidst homelessness, providing tangible steps towards a permanent home and long-term stability. Since 1998, Antifreeze has been a safe and warm space for members, offering faith-based, practical support services that restore dignity and hope.

At our Day Centre, we provide hygiene facilities (showers & laundry), medical drop-ins, and essential survival provisions to meet immediate needs. Through 1-to-1 sessions, we support members with housing applications, benefits, and financial stability, while goal-based workshops equip them with skills to attain permanent homes and ethical employment. Our discipleship sessions encourage an advanced understanding of the Christian faith, offering fellowship and spiritual growth. To address digital poverty, we offer computer access for job searches and reconnecting with loved ones.

Beyond practical support, Antifreeze fosters healthy community relationships, improves mental health awareness, and helps members move toward ethical employment, reduced reliance on substances, and a forever home.

As a Christian organisation we seek to live and work by our values:

·Christ-like: we desire the best for others (Col 1:27, 1 John 3:16)

·Excellence: we aim for outstanding quality (1 Cor 12:31, Phil 4:8)

·Unity: we achieve more together (Ps 133, Eph 4:3)

·Compassion: we care for those who are suffering (Col 3:12, Matt 9:35)

·Integrity: we do what is right (Prov 10:9, Titus 2:7-8)

Working at Off the Fence

We are a small but highly dedicated team, passionate about seeing transformation across Brighton and Hove.  Off the Fence employees are entitled to:

- 25 days annual leave (pro rata) plus bank holidays, with extra days added for long service

- Up to 5 days of mission leave (pro rata)

- 7% employer pension contributions

Notes for applicants

If you’re applying for this role, we ask that you submit your CV and a cover letter.  In your cover letter please outline how your skills and experience align with the requirements of this role, as well as explaining why you want to be a part of Off the Fence.  

We are looking for a creative and technically skilled Digital Product Developer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining our digital platforms, including websites, apps, live chat, booking systems, and internal tools.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Digital Product Developer, you will design compelling on-brand assets for our platforms, including visual, animated and written resources. You'll also support AI implementation, produce engaging content, and ensure our digital services are inclusive, accessible, and responsive to user needs.

Key Responsibilities

• Develop and maintain digital platforms and tools.
• Provide technical support and troubleshooting.
• Conduct UX reviews to improve accessibility and effectiveness.
• Write and produce high-quality digital content, including copy and video.
• Support deployment of AI solutions like chatbots and predictive analytics.
• Update websites and apps with engaging, accurate content.
• Implement SEO best practices to boost visibility and engagement.

You Will Have

• Experience writing and editing copy for digital platforms.
• Proficiency with content management systems (e.g., WordPress, Drupal).
• Familiarity with graphic design and video editing tools.
• Strong problem-solving and written communication skills.
• Ability to simplify complex information for diverse audiences.
• Understanding of data protection and digital safeguarding.
• Awareness of AI and machine learning concepts.
• Knowledge of design software, particularly Adobe software

Key Deliverables

• Reliable digital products and solutions that meet business and user needs.
• Increased engagement across digital platforms.
• Responsive support to operational teams.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.

• Applicants will need to be available for assessment and interview dates scheduled for 09-10-25 and 20-10-25

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a senior solicitor who is passionate about working for an international humanitarian organisation and who shares the values of Action Against Hunger and the wider sector.

Working with the Chief Executive and the Executive Committee of Directors, you will act as Company Secretary and as head of a small Legal and Governance team. This will involve providing high quality advice on legal, risk, compliance and governance matters across the UK organisation and progressing strategic priorities to ensure first class management of these areas. 

You will respond to a broad range of legal queries and develop robust policies and procedures to advise on compliance with legal, regulatory and donor requirements, voluntary standards and best practice.  You will be confident in working independently to provide high quality advice, drafting and reviewing contracts, preparing and delivering training, working with the Board of Trustees and instructing external counsel where appropriate. You will also work closely with the Executive Committee and the Board Audit, Risk and Compliance Committee to support reporting and management of risks across the organisation.

This is an exciting opportunity for a senior solicitor who is looking to build experience in the NGO sector and work in a broad, challenging and interesting role as part of a dynamic team. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 8-Sep-2025 23:30

Interview Date: We intend to hold first round interviews on 17 & 18 September and second round interviews to be held on 22 & 24 September (or alternative dates can be arranged if needed).

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

We are looking for a creative and detail-oriented Digital Content Officer to join our Service Design and Innovation team. Reporting to the Digital Platforms Manager, you will play a key role in developing and maintaining high-quality digital content across our platforms.

This role is home-based within England & Wales, the role is full time but we will consider applications from those interested in part-time hours and/or flexible working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You'll work closely with service delivery teams, subject matter experts, and external partners to produce engaging, accessible content that supports victims and enhances our digital presence.

Key Responsibilities

• Commission, write, and produce digital content to support and inform service users.
• Collaborate with service delivery staff and local teams to create and roll out content.
• Maintain and update website content to improve user experience and increase self-referrals.
• Support the development and delivery of digital projects and enhancements.
• Develop SEO strategies and help manage our Google charity grant.
• Contribute to social media content and digital engagement.
• Use analytics to drive content improvements and insights.

You Will Have

• Excellent written and verbal communication skills.
• Experience editing and commissioning content for digital platforms.
• Proficiency with website content management systems.
• Strong interpersonal and collaborative skills.
• Ability to simplify complex information into plain English.
• Experience using analytics tools to measure content performance.
• Knowledge of Microsoft Office and SEO best practices.
• A commitment to equality, diversity, and safeguarding.

Key Deliverables

• Accurate and engaging digital copy for core services.
• Reviewed and improved website content.
• Compelling content for social media and digital campaigns.

Additional Information

• The role involves working with sensitive and potentially traumatic subject matter.

• Occasional travel to attend meetings will be required.

• The interview process for this role will be in two stages, including a skills assessment and a competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 21-10-25 and 28-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a Caseworker to join the Operations team in Bridgewater, working 37.5 hours a week, on a hybrid basis working both at home and from our office in Bridgwater Police Centre, with regular travel throughout Avon & Somerset.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.