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Café Assistant
Harrogate, North Yorkshire
Permanent, 20 hours per week
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Café Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are currently looking for a Café Assistant to join our Café team at our Yorkshire Cancer Research Centre in Harrogate.
Reporting to the Café Manager, you will work alongside a dedicated team of volunteers, delivering excellent customer service, preparing food and drinks, and maintaining high standards of cleanliness and presentation. You’ll also assist with stock control, financial procedures, and café administration.
Specifically, you will:
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Play an active part in running our Café in Harrogate, supporting the Café Manager in implementing processes and ways of working.
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Adhere to and administer all processes and practices of the Café through active stock management, replenishment, and rotation.
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Take customer orders and prepare and serve food and drinks to the agreed standards as demonstrated by the Café Management team.
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Support the Café management team to ensure the Café is presented to the highest standards and kept clean and tidy, including washing up and clearing tables.
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Provide the highest levels of customer service to our customers and visitors to the centre and support our volunteers to do the same.
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Work alongside a team of well-trained volunteers in a positive and collaborative manner.
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Ensure that all charity policies, cafe standards, and operating procedures are adhered to by all volunteers and are maintained and followed in a consistent manner. This includes Food Safety, Allergens, Health and Safety and Trading Standards.
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Operate the EPOS system in accordance with charity policy to ensure accounting and stock control are correct.
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Train and work alongside a team of volunteers to deliver an outstanding customer experience.
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Handle complaints effectively and efficiently, escalating to Café management where they cannot be resolved at a local level.
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Be trained as a First Aider and Fire Marshal.
About You
To be considered for this role, you will need:
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To be ideally educated to GCSE level or equivalent but not essential.
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To ideally to have a proven track record in hospitality or catering.
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To have previous experience in charity sector or commercial sector is desirable.
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To have a basic understanding of Microsoft Office programs including Outlook, Word and Excel.
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To have experience of managing people/volunteers including recruitment and development is desirable.
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To be organised with good time management skills.
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To have the ability to prioritise workload and meet deadlines.
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To have good communication and interpersonal skills with a customer-focused approach.
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To have the ability to motivate self and others.
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To have the ability to use own initiative.
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To be resilient and adaptable to change.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 28 August 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
COMMUNITY HUB LEADER
Oasis Hub Woodview, Woodview Drive, B15 2HU
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader at Woodview, Birmingham.
The post holder will lead the development of the Hub, situated on the periphery of central Birmingham, serving the community of the Woodview estate, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of projects such as family support, volunteering, advice and support, community events.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of services such as family support, holiday provision, volunteering and community empowerment projects.
· Building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL)
· Planning, resource and coordinate the community plan, measuring impact.
· Working closely with the academy safeguarding team on Early Help and family support.
· Developing a team that can grow an Oasis Movement (e.g. engaging staff, volunteers and community workers).
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· Experience of leading community delivery and growing projects from start-up phase.
· Innovative use of resources and budget management to maximise funding.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 5pm Friday 29th August. Stage 1 interviews will be held on either Friday 5th or Monday 8th September via TEAMS and the final stage will take place on Monday 15th September in person at Woodview. Please send us your CV and cover letter.
For an informal conversation about the role, please contact us via the Oasis UK charity website
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.