The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
Registered Charity 
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The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Executive Assistant
Location: Remote (UK), with approximately monthly travel to Stroud
Contract type: 12 months, with aim to make permanent
Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)
Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)
Closing date: 6 July 2025
Commencement date: Negotiable, preferably week commencing 18 August 2025
How to apply: Submit your CV and a short covering letter via CharityJob
Introduction
Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team.
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Role Purpose
The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication.
We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.
If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!
Main duties
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Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time
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Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team
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Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise
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Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up
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Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics
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Manage the CEO’s social media accounts as directed, posting content and responding to key contacts
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Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc
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Maintain relationships with senior stakeholders, partners and board members with professionalism and tact
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Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion
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Assisting with research of projects, e.g. potential partner research
Essential skills and experience
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A minimum of five years of experience providing high-level administrative support in a busy organisation
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Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly
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Experience of upwardly managing senior leaders with limited time and high responsibility
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Experience managing external communications with senior stakeholders
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Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes
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A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities
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Excellent time management skills: the ability to prioritise and meet deadlines is key
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Strong written and verbal communication skills
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Excellent interpersonal skills and emotional intelligence
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Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance
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Discretion in handling confidential or sensitive information
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Self-reflective, open to feedback and committed to personal growth
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Enthusiasm for Iswe’s mission and dedication to its continued success
Desirable skills and experience
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A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc
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Experience of working within the charity or non-profit sector
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Experience of working in a startup environment
Salary, Benefits and Conditions
We are a supportive and purpose-driven team. We offer:
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Flexible working arrangements
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Generous holiday allowance (35 days plus bank holidays, pro rata)
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Opportunities for professional growth and development
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A supportive, inclusive working culture built on trust and mutual respect
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Opportunities to contribute to globally significant work
About Iswe
We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.
Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives.
Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff.
This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm.
Position: 6221 IT Service Desk Analyst
Location: Cardiff (potential for future hybrid working, to be discussed at interview)
Hours: Full time 37.5 Monday - Friday 9am - 5pm
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents.
As an IT Service Desk Analyst you will:
- Provide 1st and some 2nd line technical support to internal customers.
- Resolve and escalate incidents in line with Service or Operational Level Agreements.
- Support internal customers with procured computers.
- Produce case history reports as requested.
- Escalate service issues to 2nd/3rd line support and 3rd party suppliers.
- Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs.
- Create and maintain bespoke application support documentation.
- Participate in Service Desk team meetings, workshops, and seminars.
- Engage in IT projects and complete tasks as required.
About You
Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial.
You will need:
- 1st/2nd line Service Desk Support experience
- Experience in an ITIL aligned enterprise environment
- Knowledge of Microsoft Active Directory, Windows & Office
- IT hardware configuration & troubleshooting skills
- Good organisational skills, able to prioritise effectively
- Ability to gather, analyse & use evidence from various sources
- To understand & promote IT policies and security
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
