Front of house volunteer volunteer roles

Our friendly Visitor Guides provide accessible information for individual visitors and interpret our collection to provide an all-around excellent visitor experience.

This front of house role is for you if you are interested in historic artefacts, have great interpersonal skills and are a good communicator.

Purpose of Role

Under the direction of the Team of Room Guides and the Volunteer Officer there are several tasks that are carried out:

· To help ensure that visitors to Milton Keynes Museum enjoy an excellent visitor experience by providing good customer service at all times

· To be an ambassador of Milton Keynes Museum by informing visitors about the Museum and the collection

Key elements

After relevant training has been provided:

· Present, instruct and inform visitors and the general public about the Museum and collection

· Operate Museum artefacts and assist and instruct visitors when handling collection items

· Act as first point of contact for enquiries of all nature from visitors

· Ensure the security of the collections and buildings and monitor the functioning of exhibitions, reporting all breakdowns / inactive exhibits

· Keep the Museum clean and tidy

· Ensure the safety of Museum visitors

· Maintain Health and Safety standards and follow the procedure for reporting incidents

· Provide guided tours around the Museum

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· Commitment to excellent customer service

· Ability to work as part of a dedicated team and individually

· Common sense and initiative

Brief

Our Granary Tea Room is known for its incredible homemade cakes and is a key element of our visitor’s experience, with volunteers serving the counter and taking food and drinks orders.

This front of house role is for you if you are approachable, hands on, communicative and are happy to use a till and handle cash.

 Purpose of Role

Under the direction of the Catering Team Leader there are several tasks that are carried out:

· To help ensure that visitors to Milton Keynes Museum enjoy an excellent visitor experience by providing good customer service when serving food and drinks in the Tea Room

· To keep the Tea Room and kitchen clean and tidy

Key elements

After relevant training has been provided:

· Providing excellent customer service while taking food and drink orders, serving food and assisting with any customer queries

· Supporting the Catering Team Leader with general maintenance and cleaning of the Tea Room and catering facilities, including pot washing, cleaning of appliances and operating dishwasher machine

· Move stock and stock up displays in the Tea Room

· Clear and clean tables

· Prepare food 

· Handle cash and use a till

Your profile

What we are looking for:

· Interest in gaining or previous experience in a catering outlet

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in talking to the public

· Commitment to excellent customer service

· Ability to work under pressure as part of a dedicated team and individually

· Common sense, attention to detail and initiative

· Reliability and consistency, with a professional attitude

· A Health and Hygiene certificate (preferable, not needed)

Giving a warm welcome to our visitors, serving them on admissions and retail and keeping the museum shop stocked are just some of the tasks of our team of reception and shop volunteers.

This front of house role is for you if you’re outgoing, communicative, have an eye for detail, are happy to use a till and handle cash.

 Purpose of Role

Under the direction of the Team of Shop Volunteers and the Volunteer Officer there are several tasks that are carried out:

· To help ensure that visitors to Milton Keynes Museum enjoy an excellent visitor experience by providing good customer service at all times

· To keep the Museum Shop well stocked and tidy, creating a pleasant retail experience for visitors

Key elements

After relevant training has been provided:

· Give a warm welcome to Museum visitors and act as first point of contact for enquiries of all nature from visitors

· Serve visitors both on admission and retail: use a till and handle cash

· Orientate visitors on entry

· Keep the Museum Shop well stocked and tidy: restocking shelves, maintaining leaflet carousel, labelling products and cleaning the area

· Maintain Health and Safety standards and follow the procedure for reporting incidents

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· Commitment to excellent customer service

· Ability to work as part of a dedicated team and individually

· Common sense, attention to detail and initiative

· Reliability and consistency, with a professional attitude

Brief

Helping to educate over 4,000 students a year is a rewarding task, and the Education team brings the past centuries back to life for children.

This front of house role is for you if you are approachable, know a thing or two about our local history and enjoying working with children and young people. No past teaching experience required!

Purpose of Role

Under the direction of the Education and Outreach Officer there are several tasks that are carried out:

· To deliver high quality educational visits to schools of different age groups and abilities by leading site tours and education sessions that are part of the school visit

· To be an ambassador of Milton Keynes Museum by informing our visitors about the Museum and the collection

Key elements

After relevant training has been provided:

· Help to prepare for and deliver guided tours and educational sessions as part of a school’s fixed learning visit, using Museum exhibits, interactive activities and storytelling

· Able to adapt your delivery to children of different abilities and age groups: keeping time and maintaining student engagement

· Facilitating and supervising family activities and workshops

· Support of other educational activities / group bookings

· Creating educational resources and notify the Education and Outreach Officer of any materials and resources that are worn or out of order

· Maintain Health and Safety standards and follow the procedure for reporting incidents and hazards

Your profile

What we are looking for:

· Interest in the museum, its historic collections and its ongoing story

· Strong communication skills and confidence in conversing to the public

· An understanding of how children learn and an ability to adapt your communication style to suit different age ranges and learning needs

· Ability to work as part of a dedicated team and individually

· Common sense and initiative

· No prior teaching experience, but an ability to enthuse and facilitate learning

Would you like to help end food poverty and tackle climate change and CO2 emissions in Greater Manchester, whilst at the same time gaining valuable CV-enhancing experience and skills?

What we offer you

Induction, training and support from the staff of FareShare and its parent charity, EMERGE 3Rs.

Practical experience and transferable skills in warehousing and food redistribution.

Reimbursement of out-of-pocket expenses up to £5.80 for travel and up to £3 for lunch, upon completion of a 4 hour shift. (We can also provide you with lunch if you don't bring your own).

A reference after 2 months with us.

An understanding of warehousing and logistics, and the importance of food surplus and recycling initiatives.

As a sustainability charity, we take surplus food that's donated to us and redistribute it to people in need. The front line initiatives we support include food banks, schools, community groups and charities who, in turn, help people who are disadvantaged by poverty.

Our vital work supports people experiencing extreme hardship and prevents perfectly good food going to landfill, where it would otherwise contribute to climate warming. 

We need helping hands in our busy warehouse to receive and catalogue supplies, to load and unload vans, and to prepare orders for delivery. In return we offer training and support to help you obtain skills and experience to boost your CV if you are seeking work. If you're not looking for employment, volunteering with us is rewarding in many other ways; offering an opportunity to make friends, keep physically active and support your community.

This role is vital to the work of FareShare, ensuring that the food in our warehouse is correctly sorted, labelled and organised into orders placed by our charities and community groups.

It is perfect for someone who is:

a) Looking for a practical activity.

b) Looking for experience and skills to gain employment in the food industry, warehousing and customer service.

c) Wanting to help their community and/or help tackle global warming.

d) Wanting to make new friends.

e) Wanting to keep busy and/or physically fit.

Our volunteer opportunities are available Monday to Friday, for a whole or half day, with shifts between 8:30-am - 12:30pm and 12:30 - 4:30pm. Volunteers are typically involved for one day a week.

What will I be doing?

Receiving, sorting, cataloguing and storing chilled and ambient surplus food in a warehouse, and preparing orders for delivery. You may also be assisting customers when they pick up their orders.

Ensuring food quality and safety by checking ‘use by’ and ‘best before’ dates.

Sorting and unpacking deliveries, categorising and recording food.

Assembling food orders placed by charities and community groups.

Assisting our Community Food Members with their food order collections. 

Maintaining health and safety and food hygiene standards. 

Helping with cleaning and other tasks identified by warehouse staff.

Person Specification: 

Must be reasonably physically fit to carry out tasks, including lifting and loading.

Have a good command of English in order to understand and follow instructions and health and safety rules. 

Have basic literacy and numeracy skills to record quantities and types of food donated.

Able to work in a manner that respects Health and Safety standards.

Be happy to complete tasks independently according to instruction.

Be positive, friendly and enthusiastic about tackling food waste and food poverty.

Must be reliable and able to commit to an agreed session/day.

We are located in our brand new depot at Maynard House, New Smithfield Market, Openshaw, Manchester M11 2WJ.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us.
This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles.
We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

PINT (People In Need Today)

We create awareness for people experiencing homelessness through media, publicity and projects.

We aim to create awareness for those in need via promotion of our work to the homeless and those in need through media and publicity. The aim is to show the majority that what they see and hear is an actual myth of what they see and believe homelessness is. We also highlight the fact that so much is wasted that can go to help other especially people in need around the globe.

PINT aims to highlight that awareness can be created by team work showing the world that so much gets wasted daily which can be contributed towards many that are suffering without on a daily basis. Our project has been in existence for 15 years now in that time we have grown from feeding tans supporting those in need in the community to covering a number of areas in London and the United Kingdom.

Graphic Designer

Volunteer Role Description (remote, unpaid)

As a charity one of the most driving aspect is the visual impact of what people see in front of their eyes. We are looking for a graphic designer who using the content we provide turn this into eye catching images and posters that will grab the attention of the viewer. As they say a photo speaks a thousand words. Experience essential and a good knowledge of graphic and digital motions images would be perfect.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

Join us as trustee to help a charity find someone a place to call home

The Bond Board is a small but ambitious charity working to reduce homelessness by helping people access and keep homes in the private rented sector. We’ve been going since 1993 and are proud of our grassroots approach, our resilience, and our impact.

We started with Bond Guarantees to help people into housing without the need for a cash deposit. Today, we also run an ethical lettings agency, bring empty homes back into use, and support people with tenancy advice, financial inclusion, refugee resettlement and more. Our services are shaped by the people who use them, and rooted in partnership and local knowledge.

We’re looking for new trustees who share our values and want to help us grow our impact. You don’t need to have been a trustee before. If you have skills and knowledge that could help us achieve our ambitions, we’d love to hear from you. We’ll make sure you’re well supported from the start, with a full induction and ongoing opportunities to learn and contribute.

We’d especially welcome applications from people with experience in:

· Finance or accountancy

· Fundraising or business development

· Property or landlord experience

· Marketing, PR or digital

· HR or legal

You’ll join a supportive, down-to-earth board and help steer a charity that’s proud to be part of regional and national partnerships, including Housing First and Changing Futures, overcoming barriers for the homeless.

Deadline: 5 June 2025

We’re especially keen to hear from women and people from ethnic minority communities, who are currently underrepresented on our board.

Luminus Non-Executive Director opportunity

Are you looking for a chance to make a real difference to the lives of local people in Surrey, particularly those at risk of health inequalities?

As the NHS and local authority services face a period of significant change, it's vital that people and the quality of care remain front and centre, and their voices and experiences are heard.

This is a voluntary, unremunerated role, although we do cover all reasonable expenses and applicable care costs.

Luminus is a Surrey-based Community Interest Company (CIC) which exists to make sure those voices are heard. We are now seeking new Non-Executive Directors to help guide the next stage of our growth. This is a great time to join a well-led and well-governed organisation, bringing your existing skills, or building your experience on a Board, as we offer a warm welcome, friendly atmosphere, mentorship and training - as well as the chance to make a real difference. In particular (but not exclusively), we welcome applicants who have experience of one or more of the following:

• growing a business;
• a network of contacts across Surrey and beyond who are potentially relevant to the wider business interests of Luminus; and/ or
• a particular interest/ experience in fulfilling the Board’s oversight of finances and/ or its governance in general.

Luminus welcomes applicants with a diverse range of perspectives and experience, and welcomes people seeking their first Non-Executive Director (NED) role. A willingness to learn about our organisation and the responsibilities of our NEDs, and an ability to commit to the time involved, are essential.

We are committed to building a Board that reflects the diversity of the communities we serve. We actively encourage applications from individuals of all backgrounds, including those from ethnic minoritised communities, disabled people, LGBTQ+ communities, and those with lived experience of social or health inequalities. If you are passionate about our mission but unsure whether this role is for you, we would love to hear from you - we welcome fresh perspectives.

Time commitment: Quarterly Board meetings plus workshops and potentially sub-committees – around 1 to 2 days per month.

Please find out more about the role in our NED recruitment document on our website.

We are also offering 2 further opportunities to find out more:

• We will be running an online information session via Teams on Wednesday 7 May at 1.30pm where you will be able to hear from our current Board co-chairs and CEO, and ask questions. If you are interested in attending please contact us for joining instructions before 7 May 2025.
• If you’d like an informal telephone chat with one of our co-chairs, please contact us and we can arrange this for you at a time that suits.

How to apply

Please submit your completed application form and CV by 5pm on 16 May 2025. Application forms are available on the Luminus website or message us and we will send to you.

If you have questions about the application process or would like support in applying please contact us.

Interviews will be held during the week commencing 26 May 2025 at our offices in Burpham, Guildford.

The Landmark Arts Centre is seeking a new Chair of Trustees to continue their journey. The independent charity responsible for operating one of the largest multidisciplinary arts venues in south-west London.

Who they are

The Landmark is an independent Arts Charity responsible for operating one of the largest multidisciplinary arts venues in south-west London. For 30 years, they have been a vital cultural and creative hub for all. Housed in a stunning Grade II* listed building in Teddington, they welcome over 50,000 people annually to a rich programme of performances, classes, workshops, art fairs, exhibitions, and entertainment.

The role

They are seeking a Chairperson able to:

Be an enthusiastic advocate and ambassador of the Landmark Arts Centre and the arts in general.

Shape the future next steps to build on what they have already achieved and ensure they are able to deliver on the potential that their magnificent space offers to audiences and artists.

Work with the community and its leaders, the trustees, and the staff team in promoting well-considered strategic decision-making, effective oversight, and a culture of inclusion.

Mental Health Professional Advisor
Business Development/Sales
Marketing/Merchandising
Construction/Facilities

Are you passionate about supporting the third sector? Do you want to ‘give back’, make a real difference and have the time to help us achieve our ambitious plans for growth? If the answers to these questions are yes, then we could be the organisation you are looking for and we would love to hear from you.

Better Pathways is a Birmingham based mental health charity that has been delivering support to people with mental health issues, learning disabilities and other neurodiverse conditions for over 60 years. We support our beneficiaries to build back and maintain good mental health and wellbeing, to access services in the community and to move into paid employment, education, training and volunteering opportunities. We do this through a Vocational Pathways Programme delivered in our social enterprises onsite in Digbeth, and through statutory sector contracts delivered in the community.
We are a relatively small charity, with a current turnover that hovers around the £1m, but with big ambitions to grow. Our agenda is broad and complex, and we are looking for Trustees with the right experience to provide advice, guidance and practical support to help us achieve our aims.

Mental Health Professional Advisor
We have recently recruited a counsellor and psychotherapist into our team and want to build on this, innovating our mental health offer for the future. For example, we are having initial discussions with a key industry about the potential to provide mental health support/counselling services for their large workforce. We are also committed to improving the way in which we measure and evidence the impact of our work. You can come from any mental health clinical profession, but we imagine that a senior clinical psychologist or counsellor would add real value to our trustee team.

Business Development/Sales
If you have knowledge of, or experience and networks in, the parts assembly & packing business, preferably in the manufacturing, industrial engineering and parts & retail distribution sectors, and/or experience of the signage business, and would be energised by the prospect of advising our team on business growth/sales strategy, then we have just the opportunity for you across our three social enterprises:

Better Packing: Parts assembly and contract packing
Better Pathways is the legal operating name of Birmingham Industrial Therapy Association Limited. Founded in 1963.
Better Signage: Business signage services (interior &exterior signage, wide format vinyl printing, flat bed printing, laser cutting and engraving, name badges, vinyl graphics). We are looking to developed personalised products for direct to consumer and b2b sales
Better Woodwork: Products for the home and garden made from reclaimed timber

Marketing/Merchandising 

We have updated our branding and website, are reaching out on LinkedIn, attending networking events and more. As we start to concentrate on new product development, especially in our Signage and Woodwork enterprises, but seek to consolidate our existing offers at the same time, expertise in how best to reach the right markets would be a much welcomed addition to our trustee skillset.

Construction/Facilities 

We own our building. We love it, but it leaks when it rains, is difficult and expensive to heat and maintain. We have ambitious plans to ‘Raise the Roof’ (ie, build a new one), to build in a mezzanine floor to create capacity for growth, and to remodel our front of house. We are working with a team to produce Stage 2a design plans for submission to planning and then will be raising funds and exploring options to work with constructors. If you can help with this important part of our agenda, we’d love to hear from you.

Time Commitment
Board meetings: once a quarter for two hours
Strategy session (4 hours): once or twice a year
Other commitments: occasional ad-hoc meetings, again kept to a minimum

Sherborne Museum is a thriving community museum that seeks to represent the rich heritage of the town and the key events that shaped its history and development over the years. It plays an important role in the local community, with a lively programme of events and a developing education and outreach service. 

We're looking to recruit a new Trustee to help ensure good governance and provide strategic direction to the charity as we embark on the next stage of the museum’s development. We are especially keen to appoint someone with skills or experience in buildings/property management, who will lead on the implementation of our new routine maintenance plan and advise/support the Board on the care of our Grade II Listed building, the Abbey Gatehouse.

Serving as a Trustee is a great way to support Sherborne Museum. It also provides exciting opportunities for professional and personal development, an opportunity to build networks, gain career building experience, and contribute to a dynamic team striving to make a difference.

We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?

This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK. 

This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience. 

This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!

Tasks:

• Organise and manage our fundraising planning and pipeline

• Reach out to potential donors and help build relationships

• Lead on grant applications

• Work closely with the team to develop new fundraising strategies

• Contribute ideas and experience to FPA campaigns

Closing date for applications:  April 20th 2025