Fund Raising Volunteer Volunteer Roles
Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
- Reliable and friendly
- Respectful of others and their diversity
- Passionate about customer service
- Confident with cash handling with an eye for detail
- Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
- A leader, able to motivate others and get them involved to achieve great results.
- A team player who is good with people and enjoys interacting with the public.
- Passionate about providing great customer service; friendly and helpful.
- Enthusiastic and motivated with a positive attitude.
- Flexible, proactive, reliable and trustworthy.
- Confident with cash handling and have an eye for detail.
- Aware of health and safety issues and happy to follow policies and procedures.
- Respectful of others and their diversity.
- Interested making a difference to people who have complex disabilities and are deafblind.
Our Key Volunteers are shop volunteers who have additional responsibilities. This is a varied and responsible role where you’ll be provided with training that will equip you to support the Shop Manager and Assistant with the day to day running of the shop, including:
- Provide a warm, friendly welcome to customers.
- Provide great customer service and a fantastic shopping experience, support other volunteers to do the same.
- Receiving donated goods from members of the public.
- Processing sales and serving on the till.
- Open and close the shop when necessary to support the Shop Manager.
- Cash up the till at the end of the day.
- Support with sorting donations and price stock, keeping the shop stocked up, clean and tidy.
- Promoting Gift Aid and other Sense fundraising initiatives.
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
- Supporting with the recruitment and training of new volunteers.
- Following health and safety measures to ensure the safety of everyone.
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Do you have a background in fundraising and a flair for persuasive writing? Are you looking for a purpose-driven role? Are you passionate about wildlife and nature?
Swan Lifeline is the oldest registered charity devoted entirely to the care of sick and injured swans in the Thames Valley and surrounding areas and has cared for over 30,000 sick and injured swans. We are based on the magical Island setting of Cuckoo Weir Island in Eton, Berkshire. Our board is currently facing the challenge of expanding our fundraising efforts to ensure we are able to continue to meet our mission and sustain our activities.
As Fundraising Manager (Volunteer), you will play a crucial role in securing funding that enables us to carry out our mission. You will gain valuable experience in the non -profit sector and contribute to the growth of a unique and valuable wildlife charity.
This is a volunteer position, we understand the importance of work-life balance and value your time. Your commitment can be tailored to fit your schedule. You’ll be working with a passionate and friendly group of trustees and while we all work hard, we learn lots and have fun doing it! This role involves engaging with donors, supporters, and the community to raise funds and increase awareness of our mission.
Please read the attachment for a person specification and Job description for more information.
Please send us A) a short cover letter detailing why you are interested in this role and additionally B) a CV detailing your relevant experience.
Interviews are informal and in person or on Zoom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A bit about this role
At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have over 250 branches across the UK, all of which help our feline friends in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and staff, and helping promote a positive and professional image of Cats Protection.
What can you expect to be doing?
- Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
- Making sure the team observes charity best practice and compliance
- Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
- Leading the team to follow Cats Protection policies, procedures and guidelines
- Monitoring expenditure and helping ensure long term financial stability of the volunteer group
- Organising and chairing team meetings
- Acting as an ambassador for Cats Protection
The client requests no contact from agencies or media sales.
Carers Trust Hillingdon is the leading charity in the London Borough of Hillingdon and we are looking for enthusiastic and caring individuals to provide a warm and friendly welcome to all our visitors and support the staff in a variety of administrative tasks.
Our vision is to be recognised as the gateway to a better life for all unpaid carers in Hillingdon.
Main purpose of volunteering role
To provide a warm and friendly welcome to all our visitors and support the staff with a variety of administrative tasks.
Availability
The role is required on Mondays and/or Wednesdays, 10am – 4pm.
Location
Based at Carers Trust Hillingdon offices on Uxbridge High Street, UB8 1JT.
Key responsibilities
· Work on your own in the Advice Centre welcoming visitors
· Be patient and empathetic to any visitors and call for an appropriate staff member to deal with the concern
· Answer incoming calls and transferring to appropriate member of staff
· Make calls on behalf of the staff, inviting carers to activities etc.
· Various administrative tasks such as photocopying and inputting data
· Input data onto charity log
· Help support outreach activity
· Help support fund raising activities
Specialist skills/training/knowledge
· Good communication and interpersonal skills to be able to talk to clients
· Good telephone and computer skills
· Show high standards of professional behaviour and appearance
· Be able to reach the venue via public transport or own transport (expenses will be paid)
Two references will be required
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity at Rowans Hospice for an Income Generation Office Volunteer. If you like a busy, vibrant and rewarding environment this may be the perfect opportunity for you.
You will volunteer within a friendly team, and assist the fundraising and marketing teams in raising vital funds, ensuring that Rowans can continue to provide valuable hospice care and support to the local community, when it matters most.
Apply now and take the first step towards a rewarding opportunity with a Charity that provides vital Hospice care services to the community of Portsmouth and South East Hampshire.
Rowans Hospice is committed to ensuring the safety and welfare of all children and vulnerable adults needing our care and support. Subsequently, our recruitment process is thorough, ensuring a consistent and detailed approach to gather information from and about candidates so that all persons appointed are suitable to work with children and vulnerable adults.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.
In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.
As a office volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Have an eye for detail and a flexible attitude.
- Have a good understanding of computers (Microsoft Office) or the willingness to learn.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to, and report any safeguarding issues or concerns.
What to expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
- Reliable and friendly
- Respectful of others and their diversity
- Passionate about customer service
- Confident with cash handling with an eye for detail
- Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you use your skills and experience to support Signals?
We’re looking for new volunteer Trustees who are interested in helping to develop the organisation.
Signals is a registered charity, established 35 years ago. It specialises in filmmaking and digital arts for social, learning and creative outputs. Signals works across the region but with a focus on Essex.
Signals works with children, young people, artists and community groups supporting creativity and learning at all levels. Signals is committed to increasing equal access to digital and creative experiences. Signals vision is to positively impact peoples’ lives by encouraging creativity, developing skills and raising aspirations through creative digital production and education. This work is increasingly relevant in supporting those left behind in a digital age.
Current projects include working with local migrant communities, disability groups and communities in Harwich.
Signals is seeking new volunteer trustees to diversify and bring additional skills to the board.
Signals is committed to equality and diversity and welcomes applications from all members of the community particularly from those currently under-represented on the board including young people, Tendring residents and people from the global majority. We are also looking for those with legal, marketing, community work, funding and building management skills.
The time commitment for trustees is the attendance at quarterly evening meetings (approx. 2 hours per meeting) inclusive of the AGM, occasional attendance of subcommittee and adhoc meetings. Trustees will also be expected to review a range of reports and strategy documents and review and develop policy.
We look forward to hearing from you.
If you are interested and wish to have an informal discussion about how you could be involved as a trustee then please contact Signals Director Rachel Hipkiss.
We’re a multi-award-winning digital arts and education charity that provides courses, workshops and projects across the eastern region.
The client requests no contact from agencies or media sales.
Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
- Reliable and friendly
- Respectful of others and their diversity
- Passionate about customer service
- Confident with cash handling with an eye for detail
- Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Our amazing team of volunteers help us run over 100 shops across England and Wales.
Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
We’re looking for volunteers who are:
- Reliable and friendly
- Respectful of others and their diversity
- Passionate about customer service
- Confident with cash handling with an eye for detail
- Interested in learning about and supporting the work of Sense
Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health, safety and social distancing measures to ensure the safety of everyone
We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.
A bit about this role
At Cats Protection we help thousands of cats each year thanks to our dedicated and passionate volunteer groups and teams, all of which help our feline friends in a different ways. They take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve, help raise funds, promote neutering and help spread cat welfare messages. Our volunteer treasurers maintain the finances of local groups and teams, ensuring they hold the funds needed to continue their vital work. Cats Protection relies solely on donations from generous members of the public, and our volunteer treasurers help make sure these funds are spent in the most effective way.
What can you expect to be doing?
- Preparing budgets
- Keeping accurate financial records
- Reporting financial records via ‘Cashlog’ (Cats Protection supplied software)
- Paying invoices and volunteer expenses
- Being part of a team which ensures there are sufficient funds to meet expenditure
- Updating and advising others on income received, expenditure and available funds
- Managing and monitoring donations made to the group
- Following financial procedures e.g. Gift Aid returns and VAT claims
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by overseeing the finances of a local volunteer groups or team. You will meet new people, make new friends and be part of a dedicated team of volunteers.
We’re looking for someone with
- Experience or knowledge of accounting, book keeping and/or good numeracy skills
- The ability to collect and present information clearly and logically
- Good communication skills
- Willingness to be part of a team
- Basic IT skills to use Cats Protection systems - training and support can be provided
- Good written and verbal communication skills
- The ability to use own initiative
- Committee volunteers need to be aged 18+
Time expectation
Our current volunteer treasurers usually spend between 2 to 4 hours per week in this role. More hours may be required at certain times, such as towards the end of the financial year but support is always available.
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our charity shop in the heart of Felixstowe is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.
About Our Charity Shop
The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work, and neutering.
Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities:
• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant:
• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment
predominately on Sunday mornings/afternoons for a minimum of 3 hours.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.
What we can offer you as a volunteer Charity Shop Assistant:
• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service,
multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Why am I needed?
Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.
We need you to lead the shop volunteer team when the manager’s not in work to make sure our customers are getting the best shopping experience possible. It’s all about making sure that the shop’s running smoothly, it looks good and there’s money being made. You’ll also be opening and closing the shop and completing the banking and shop admin as well as stock handling and managing our security processes. So, it really is a role where you’ll get loads of retail management experience.
What will I be doing?
Opening and closing the shop
Complete the banking and shop admin
Communicating with a wide range of people
Serving customers at the till
Accepting donations from the public
Putting goods on display in the shop
Maintaining high levels of shop standards, presentation, and cleanliness
Generating add-on sales and Gift Aid conversion through high levels of customer service
Completing Gift Aid shop paperwork
Carrying out shop security procedures
Promoting awareness of the charity and the services that we provide
What skills do I need?
Leadership experience in a retail environment
Customer service experience
Fab communication skills both face to face and over the phone
You know your way around a shop and how to run it well
Good numeracy & cash handling skills
Good admin skills
You’re really organised and can do more than one thing at a time
How much time do I need to commit?
We’d need you to give around 7.5 hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.
What support will I be given?
Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.
What benefits can I expect?
Boost your CV with retail management experience
The opportunity to develop new and existing skills
Access to all internal vacancies
Access to training
The enjoyment of meeting new people and being part of our Retail Team
Reasonable expenses will be reimbursed in line with organisational policy
The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
Where will I be based?
In your local Tenovus Cancer Care shop
How do I apply?
If you’re over eighteen years old and would like to apply please contact the Shop Manager in your local shop directly or alternatively please contact our Volunteer Development Team on our website.
Inclusivity:
Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.
We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.