Job purpose
The Clinical Lead will play a pivotal role in leading and developing Action for ME’s Healthcare Services with the Operations Director, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, the Healthcare Services is a small team with two doctors (GPs) and two physios. Our counsellors are overseen by a Counselling Lead Supervisor and our multi-faith Chaplains are supported by our Lead Chaplain.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in driving the strategy for our Healthcare Services with the Director of Operations.
Key responsibilities
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Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.
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Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.
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Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.
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Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.
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Designated safeguarding officer for Healthcare Services.
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Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.
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Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.
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Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.
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Provide expert advice on complex cases, supporting staff with clinical decision-making.
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Represent Action for M.E. at external forums, conferences, and policy discussions.
Person specification
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A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.
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Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.
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An understanding of Care Quality Commission regulatory requirements.
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Proven leadership experience in a healthcare setting, including team management and service development.
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Strong understanding of evidence-based practice and clinical governance.
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A sound understanding and experience of safeguarding children/young people and vulnerable adults.
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Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.
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Experience in training and mentoring healthcare professionals.
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Ability to work independently and collaboratively within a multidisciplinary environment.
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Commitment to patient-centred care and advocacy for people with ME.
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Knowledge of NHS structures and commissioning processes.
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An understanding of working within the third sector or charitable organisations.
Registered Charity
21 - 50
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
Thank you!
About Us
At St Andrew’s Hospice we provide compassionate, specialist palliative care to those with life-limiting illnesses, ensuring dignity, comfort, and support for our patients and their families. Every year, our hospice touches hundreds of lives, and every donation we receive helps us to deliver this critical care. Now, more than ever, we need a strategic leader to grow and diversify our income streams, making our work possible for years to come. If you're ready to bring your energy, creativity, and expertise to a role with purpose, we’d love to hear from you.
The Role
As the Corporate & Events Fundraising Manager, you will maximise income generation from events, businesses, corporate supporters, and major donors, in alignment with the Fundraising Strategy and annual income targets. This role will lead the Corporate and Events team, overseeing major gifts, stewardship, and donor development while maintaining the highest professional standards and regulatory compliance.
You will:
· Be the face of St Andrew’s Hospice within the corporate community and be responsible for establishing, growing and managing fundraising partnerships with new and existing corporate supporters.
· Be responsible for working as part of the Senior Fundraising Leadership team to meet the organisation’s income targets.
· Work with the Corporate and Events Team to organise and develop all allocated fundraising events and third party business fundraising activity, and manage these within agreed levels of expenditure.
· Have line management responsibility for the Corporate and Events Team and volunteers.
· Develop and nurture relationships with event sponsors, participants, businesses and corporate partners, to encourage support for St Andrew’s Hospice.
· Represent the Hospice at fundraising events, deliver impactful presentations, and ensure donor stewardship is handled with care, adhering to best practices and Fundraising Regulation guidelines.
· Support the work of the wider Fundraising department with other fundraising duties or initiatives as required.
What We’re Looking For:
· Proven experience of delivering 6 figures or more of income related targets.
· Experience of delivering financially successful and well-planned events to maximise income for St Andrew’s Hospice.
· Experience and knowledge of working with the business community to secure support and develop their supporter journey.
· Proven experience of working within local communities to generate income and support. Experience of working with corporate partners & organisations to deliver pitches and secure Fundraising support.
· Experience of managing a team and ensuring the highest level of performance is achieved.
· Experience of Health and Safety in relation to full event planning and supervising team liaison with external license providers and related providers.
Why Join Us?
- Be Part of a Purpose-Driven Team: Every day, your work will help provide essential care to those in need.
- Make a Tangible Impact: Your efforts will be key to ensuring St Andrew’s Hospice can continue its mission.
- Career Development: We are committed to supporting your growth with ongoing training and development opportunities.
Further Information: More detailed information on the role is available in our Job Pack. If you would like further information or to have a discussion/visit prior to applying please contact our HR team who will arrange this with our Head of Income Generation.
The client requests no contact from agencies or media sales.