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Help us achieve our vision that fewer people die by suicide.
We’re looking for a Social Media Manager to join the team for 12 months, covering maternity leave. This is an exciting opportunity to shape the social media presence for Samaritans.
You’ll lead a dynamic team in delivering impactful social media strategies across multiple channels. As part of the External Engagement team, you'll play a crucial role in shaping our online presence and driving connections with our audiences.
If you’re an experienced Social Media Manager, who is passionate about meaningful online engagement, then we’d love to hear from you.
Contract terms:
- £42,000 - £45,000 per annum, plus benefits
- £1,500 per year additional ‘on call’ allowance
- 12-month fixed term contract
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing:
- Provide empathetic leadership and mentorship to our social media team, fostering a culture of excellence and growth.
- Collaborate closely with stakeholders across various departments to ensure our social media approach is informed by evidence and tailored to our audience's needs.
- Lead strategic planning and editorial decision-making to maintain the integrity of Samaritans' messaging across social platforms.
- Champion social media literacy across the organisation, providing training and support to empower colleagues at all levels.
- Take ownership of Samaritans' social media reputation, managing crisis situations and mitigating reputational risks.
- Maintain positive relationships with external agencies to deliver social media moderation.
What you’ll bring:
- Experience of line managing a team with compassion and empowering them to deliver their best work. Ideally experience of supporting staff who may often be dealing with sensitive and triggering issues.
- Great stakeholder management skills and a proven ability to inspire, influence, and collaborate effectively at all levels of an organisation.
- Good prioritisation skills to enable you to manage a range of competing projects.
- Understanding of how to develop a channel specific social media content and engagement strategy that meets organisational strategic objectives.
- Specialist knowledge of latest trends in social media tactics, strategies and platforms.
- Track record in driving successful and strategic social media content, campaigns and community management.
- Social media crisis management experience and proven ability to lead and advise senior leaders on approach for social media.
- In-depth knowledge of safeguarding vulnerable people via social media.
- Experience of delivering EDI commitment within social media context.
- Experience working in the charity sector or not for profit sector.
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to upload your CV and a cover letter outlining your motivations for applying and your relevant experience. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 09:00am on Monday 27th July 2026
Interviews: w/c 3rd August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Registered Charity
101 - 500
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.
The client requests no contact from agencies or media sales.
Thank you!
Do you have demonstrable experience of working in a high-performing, busy press office, operating at pace to respond to news and media enquiries while managing competing deadlines? Are you an advanced communicator with the skills to manage a team and build stakeholder relationships effectively?
We are recruiting for a Media Manager to join on a full-time basis, working 35 hours per week, on a permanent contract. This is a home-based role, with occasional travel required for in-person team meetings and events.
This is an exciting opportunity for an experienced communications professional to join our award-winning and ambitious National Media Team, to build on our success so far in making dementia a priority.
As Media Manager you will help deliver some of the biggest moments in Alzheimer’s Society’s calendar, working closely with large parts of the organisation, including our regional, celebrity, social media and research communications colleagues, to inform, inspire and engage our audiences.
You will line manage and support a Media Officer to deliver high quality and impactful national media coverage aligned to organisational priorities. You will take a leading role in devising, delivering and evaluating integrated national media plans that support Alzheimer’s Society priorities and campaigns, in addition to producing high standard media materials, including press releases, pitches, key messages, spokesperson briefings, and photography and video briefs.
Interviews for this role have been provisionally scheduled to take place via MS Teams during the week beginning Monday 10th August.
About you
Joining us, you’ll have demonstrable experience of working in a high-performing, busy press office, operating at pace to respond to news and media enquiries while managing competing deadlines. You’ll have the ability to engage media effectively and build relationships with journalists, possessing established contacts within the media industry.
You’ll also have a proven track record of securing impactful national media coverage, with a good understanding of news values and what drives coverage with advanced writing and verbal communication skills.
Crucially for this role, you’ll have the necessary interpersonal and relationship-building skills to both line manage effectively and influence a variety of stakeholders. You’ll also have the ability to manage projects with good organisational skills and the attention to detail required for you to meet deadlines reliably in time-sensitive situations.
What you’ll focus on:
- Showing bravery and creativity, taking a leading role in devising, delivering and evaluating integrated national media plans that support Alzheimer’s Society priorities and campaigns.
- Providing day-to-day account management of key media campaigns and key areas e.g. services, fundraising, research and influencing, assigned by Senior Media Manager.
- Line managing a Media Officer to deliver high quality and impactful national media coverage aligned to organisational priorities.
- Producing high standard media materials, including press releases, pitches, key messages, spokesperson briefings, and photography and video briefs.
- Providing an effective, professional press office service, by taking part in a reactive press office rota and an out-of-hours rota.
- Work with internal subject-expert teams to analyse and translate complex data, information or issues, to inform media statements, press releases and briefings.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Small Steps Project as our Executive Assistant
Are you someone who loves bringing order to busy days, keeping people connected and making things happen behind the scenes?
We're looking for an exceptional Executive Assistant to join the Small Steps Project team and become the operational heartbeat of our award-winning international children's charity.
This is far more than a traditional Executive Assistant role.
You'll work closely with our Managing Director, Board of Trustees, project teams and volunteers, helping to keep the charity running smoothly while supporting fundraising, governance, operations, communications and events.
One day you could be preparing Board papers, the next coordinating our annual Celebrity Shoe Auction, supporting international projects or helping share the incredible stories that inspire our supporters.
If you're highly organised, naturally proactive and enjoy creating calm in a fast-moving environment, we'd love to hear from you.
What we're looking for
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An experienced Executive Assistant, Operations Manager, Office Manager or someone with similar experience.
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Someone who enjoys variety and thrives on managing multiple priorities.
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A confident communicator with excellent organisational skills.
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Someone who wants to use their skills to make a genuine difference.
What we're offering
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Full-time or part-time considered.
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Hybrid and flexible working arrangements.
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School-friendly hours where possible.
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Job share applications welcomed.
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A supportive, collaborative team.
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A varied role with real responsibility and opportunities to grow.
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The chance to work for an award-winning international charity changing children's lives around the world.
At Small Steps Project, we know that exceptional people don't all follow the same career path or work the same pattern. Our team includes working parents and professionals from a variety of backgrounds, and we're committed to creating a flexible and supportive working environment where people can thrive.
If you're looking for a role where organisation meets purpose, and where every day contributes to lasting change, we'd love to hear from you.
To apply, please send your CV and answer three short questions:
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Why would you like to join Small Steps Project?
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What experience would you bring to this role?
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What excites you most about the opportunity?
Together, every small step creates lasting change.
The client requests no contact from agencies or media sales.