Fundraising and communications manager jobs

Chief Campaigns and Creative Officer (£25,000)

Central London | 32 Hours Per Week | Reports to Executive Director

Why this role exists

The Trans Legal Clinic turns frontline legal work into change people can feel. We need a senior creative lead to set the look, sound and pace of our public work, run audience-led campaigns and make complex issues clear and actionable.

What you will lead

· Creative direction: Own visual identity, tone of voice and message architecture across print, digital and events.

· Campaigns that move people: Plan and deliver campaigns across our pillars: client rights, systems change, fundraising and recruitment. Turn data and casework insights into creative that lands.

· Social media and content: Own the calendar. Ship platform-specific posts, threads, carousels, short video and email. Moderate comments with care for community safety.

· Rapid response: Prepare toolkits and holding lines for breaking stories. Coordinate with legal and policy colleagues.

· Production: Brief, storyboard, shoot or commission. Edit to deadline. Manage freelancers and suppliers. Keep files, rights and releases in order.

· Accessibility and inclusion: Bake accessibility into everything: captions, alt text, readable layouts and plain language.

· Measurement and learning: Set goals, define KPIs, track performance and share honest learnings. Improve what works, stop what does not.

· Internal enablement: Build a tidy brand kit, templates and guidance so the team can self-serve without diluting quality. Train staff and volunteers.

· Workflow: Keep projects moving with clear briefs, timelines and approvals.

You’ll thrive here if you show

· Entrepreneurial drive: you turn strategy into finished creative and campaigns.

· Ownership and follow-through: you run work end to end and land it.

· Bold, informed judgement: you try new formats and back choices with evidence.

· Clear communication: you write clean copy and match tone to audience.

· Inclusive practice: you build accessibility and safety into content as standard.

· Planning under pressure: you manage live moments without losing quality.

· Team-building and collaboration: you lead creatives and volunteers well.

· Constant learning: you test, measure and iterate.

What you will bring

· A strong portfolio showing strategy-led creative across static, motion and copy.

· Confident in canva or similar. Comfortable with short-form video editing and basic motion.

· Platform literacy across Instagram, LinkedIn, TikTok and YouTube. Working knowledge of analytics and paid promotion.

· Clear writing and an ear for tone.

· Calm leadership and useable feedback.

· Sound judgement on reputation, privacy, GDPR and consent.

· Commitment to trans-led practice and the communities we serve.

Helpful extras

• not-for-profit experience
• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment
• Basic SEO and email automation.

Practicalities

· Hours: 32 Hours per week

· Location: Central London

· Salary: £25,000.

What We Look For

The Co-founders Mindset

At the Trans Legal Clinic we are building a Trans+ rights revolution; our mission is Trans Liberation. That means access to justice for Trans & Non-binary people everywhere. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to trailblazer new routes to justice and public impact, this is the place to build your career.

We select candidates based on their performance in 8 areas;

1. Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

2. Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

3. Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

4. Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

5. Inclusive practice

You strive to make everything you create accessible to others, designing work that is easier for others to take part in, with people who face barriers always in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

6. Clear communication

You write and speak in plain terms and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

7. Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

8. Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

These eight criteria are what we look for. Use them to decide whether this is the right place for you and to shape the examples you share in your application.

DEBT ADVICE CASEWORKER

OASIS HUB WATERLOO

PART TIME: 24-32 hours per week

FIXED-TERM CONTRACT: 12 months

SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE

We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.

What’s in it for you?

· A chance to work with a great team of passionate and holistically minded advisors and community workers.

· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.

· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.

You will receive the support of a fantastic team of professionals in the community.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution

• A generous holiday allowance

• Flexible working where possible, with family friendly policies

In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework

The successful post holder must have:

• Experience providing face-to-face advice

• A willingness to work with people who have multiple and complex needs

• A recognised advice qualification or equivalent experience

• Attention to detail and up-to-date knowledge of advice practice and policy

If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Wednesday 7th January 2026  

Interviews will take place on Thursday 15th January 2026 

The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Finance Business Partner

Contract: Permanent, Full-time, 35 hours per week

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867 - 51,439 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

This position sits within the UK Finance team, specifically within the Management Accounting team based in London. The Management Accounting team is responsible for providing robust reporting and analysis across the organisation, to ensure that WaterAid UK makes effective financial decisions and long term plans aligned with the 10 year strategy.

About the role 

As our Finance Business Partner you will regularly support and advise UK team leaders and senior managers to review financial aspects of their financial performance and plans, working closely with People, Finance & IT, Policy and Campaigns, and parts of the international programmes directorates. 

• Regularly advise UK team leaders and senior manager to review financial aspects of their operational plans.

• Continue to develop the systematic forecasting process for departments and ensure robust 3 year financial plans are implemented 

• Support strategic decision making on long term financial plans and modelling, supporting WAUKs 10 year strategy 

• Develop enhanced self-service reporting relevant at budget holder and department level that supports optimal decision-making 

• Create efficient finance processes that best deliver the needs of the organisation 

• Provide training and advice to build the financial management competencies of budget holders 

• Work closely with the wider finance and IS team on delivering the organisational priorities 

Requirements

To be successful, you will need: 

• Completed a professional accounting qualification (ACA, ACCA, CIMA, CIPFA). 

• Experience of formulating, overseeing and reporting on operational plans, including KPIs. 

• Demonstrable innovative ability; using data and insight to inform recommendations for improvements to products, processes or activities. 

• Proven experience of using insight and analysis to provide trends, inform and drive business decisions. 

• Keen interest in information systems, ability to learn new systems quickly. 

• Experience of accounting for restricted funds, preferably in an international organisation. 

• Adaptability to build effective working relationships with both finance and non-finance colleagues and work in a collaborative way. 

• Highly organised, with the ability to prioritise and co-ordinate multiple tasks and confident to work independently. 

• Excellent communication skills, both oral and written. 

Although not essential, we’d prefer you to have: 

• Working knowledge of a budgeting and forecasting system. 

• Experience of using Power BI. 

• Working knowledge of SUN Vision Excel, or a similar multi-dimensional accounting system.
• Knowledge of donor reporting requirements /experience of reporting to donors. 
• Knowledge of development issues and the sector. 

Closing date: Applications close 12:00 PM UK time on 9th January 2026. Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV

• Why are you interested in applying for this role, and what relevant experience do you have?
• What do you know about WaterAid and why do you want to work with us?

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) 

• Option to buy an extra 5 days’ annual leave 
• Employer pension contribution up to 10 % 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home.

The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.

Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. 

The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. 

To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology.

The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing.

The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard.

The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. 

As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy.

Location & Travel
West Midlands, Gloucestershire and Hertfordshire

The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). 

You will be based at one of the communities within the region, with regular travel between communities.

You will be required to attend quarterly leadership away days and other meetings which will require overnight stays.

Duties & Responsibilities

Leadership

• Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust.
• Foster a culture of excellence, inclusion, and respect.
• Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities.
• Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values.
• Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services.
• Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision.
• Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives.
• Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support.
• Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals.
• Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes.
• Ensure effective recruitment, training, and professional development of staff.

Supported Living Operations

• Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance.
• Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks.
• Develop and implement systems to measure and report on service outcomes and impact.
• Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services.
• Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’.
• Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision.

People We Support Advocacy

• Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations.
• Establish systems for gathering and responding to feedback from those supported and their families.
• Embed the Family Charter and support a culture of transparency.
• Ensure safeguarding policies and procedures are rigorously implemented and adhered to.

Housing Management

• Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy.
• Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity.

Strategy Implementation, planning, budgeting, and reporting

• Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . 
• Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives.
• Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision.
• Monitor and control expenditure, ensuring cost-effectiveness without compromising quality.
• Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting).
• Ensure contracts are approved and in place for the delivery of all commissioned services.
• Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity.

Stakeholder Engagement

• Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners.
• Work with stakeholders to develop and transform services to meet evolving needs of the local community.
• Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust.
• Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles.
• Advocate for the needs and rights of adults with learning disabilities within local and national forums.
• Represent the charity at key events, meetings, and networks.
• Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities.

Transformation and Change

• Contribute to, and support, the Theory of Change development of the current model for delivery of supported living 
• Lead the services across the region through transformational leadership and collaborative implementation of the new model for supported living

Governance, Regulation and EDIB

• Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations
• Ensure supported living services comply with the regulatory requirements of the Care Quality Commission.
• Represent the charity internally and externally, including Trustee meetings, as required.
• Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures.
• Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills.
• Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region.
• You will champion a culture of equity, diversity, inclusion and belonging ensuring all team members feel valued, respected and empowered to carry out their role successfully and support the delivery of our strategy.

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent.
• Leadership in Health and Social Care level 5 or equivalent.

Desirable

• Safeguarding Adults level 5 or equivalent.
• Professional Housing Qualification level 5 or above.

Knowledge & Experience

Essential: 

• Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
• Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities.
• Experience in coaching and mentoring for success.
• Experience in significant budget management responsibilities.
• Experience in seeking new growth opportunities that are aligned to business strategy.
• Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
• Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
• Knowledge of housing management and housing legislation.
• Experience of leading housing management services within a context of delivering supported living.
• Experience in the development and implementation of policy and procedure.
• Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives.
• Experience of leading teams over a wide geographical location combining hybrid working styles.
• Know what constitutes excellent safeguarding practice.
• Track record of successful contract negotiation.
• Experience in developing and implementing systems that evidence performance, outcomes and impacts.

Desirable: 

• Experience of developing digital transformation opportunities and the implementation of innovation and digital systems.
• Experience in the development and implementation of Theory of Change methodology.

Personal Attributes

• Excellent communicator – who can communicate with a wide range of people and using a variety of methods.
• Excellent interpersonal, rapport building and active listening skills.
• Good organisational and project management skills.
• Strong leadership skills.
• Able to support and coach others.
• Good team player - able to lead teams and be part of a team.
• Be an ambassador for the Trust and represent the Trust at events and meetings.
• Ability to manage complex information and present it in a coherent manner.
• Ability to travel between communities and stay overnight as required.

Our client is an equal opportunity employer.

Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check

They reserve the right to close this advert early if they receive a sufficient number of applications.

Could you be our new Volunteer Coordinator?

Who we’re looking for

Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Senior Volunteer Coordinator to maintain and develop our remote services from our office in Nottingham. 

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Head of Service Delivery, you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, and building and sustaining relationships with key contacts at our partner university and the national court service, as well as providing line management to our Volunteer Support Coordinator.

This post is funded by The National Lottery Community Fund

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are recruiting for a team of clinicians to deliver our clinical proven intervention at our new James’ Place centre in Birmingham, due to open in early 2026. As a Senior Suicide Prevention Therapist, you will work alongside the Head of Centre to manage and support the clinical team in delivering our unique intervention and co-producing effective safety plans to maintain their safety. You will be an experienced mental health professional or therapist with demonstrable interest in suicide prevention and team management and leadership. You will support men who are experiencing a suicidal crisis and their supporter(s), delivering our unique intervention and co-producing effective safety plans to maintain their safety. Successful applicants will be joining a new team at a pivotal time and will have the opportunity to shape the local culture at James’ Place Birmingham. Training and support will be provided by the Head of Centre in Birmingham and the wider James’ Place team.

KEY RESPONSIBILITIES

Senior Clinical Duties

• Work as a duty therapist to triage and assess suitability of James’ Place referrals daily
• Take full clinical responsibility of the men under James’ Place care, as a co-leader of the clinical team and in consultation with Head of Centre
• Lead and support peer support sessions, caseload discussions and reflective practice with the team
• Create an environment in which confidentiality, privacy and dignity are respected and be clear with clients about limits of confidentiality
• Lead on the creation and facilitation of a Peer Support Group once James’ Place Birmingham is well-established
• Deputise for the Head of Centre when required

Clinical

• Conduct initial Welcome Assessments with men in a suicidal crisis, assessing risk and the suitability of the James’ Place intervention and co-producing effective safety plans
• Deliver our therapeutic intervention, building trust and exploring the reasons for crisis
• Use the Lay Your Cards on the Table intervention to encourage men to talk about and explore their feelings, attitudes and behaviours and develop positive coping strategies
• Escalate care to appropriate services when necessary, including emergency services and secondary mental health teams
• Deliver one-off guidance sessions to supporters of men under the James’ Place care
• Work collaboratively with other professionals to coordinate comprehensive care
• Undergo clinical supervision with a qualified supervisor to reflect on clinical work and raise any issues or concerns arising from work
• Remain up to date with developments in law, theories and research
• Maintain confidentiality and adhere to ethical standards
• Complete session notes in a timely and effective manner
• Participate in continuous professional development and engage in training provided both internally and externally
• Support the Clinical Administration team as and when necessary

Leadership and Management

• Manage, support and lead Suicide Prevention Therapists, encouraging staff to develop and grow
• Conduct regular probation reviews, monthly 1:1s and annual appraisals with staff
• Conduct therapist case reviews to ensure work is completed safely, effectively and in accordance with James’ Place policies and procedures
• Confidently identify and sensitively communicate areas for development and conduct performance management reviews when necessary
• Demonstrate and promote self-awareness and regularly dedicate time and space, inside and outside of work, to keeping yourself and the team well
• Provide support to access training and other developmental activities
• Support staff wellbeing

Outreach and Engagement

• Work alongside the Head of Centre to actively increase contact with local community organisations able to refer to us or offer move on support for men completing our intervention
• Support the fundraising team to bring potential supporters into our building and showcase our work, including the facilitation of events

Values

• Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work

PERSON SPECIFICATION

The role requires someone with a relevant qualification who can confidently lead a team and support men experiencing a suicidal crisis. You will need to be able to effectively conduct risk assessments and deliver our clinically proven therapeutic intervention to ensure client safety. Strong therapeutic communication, the ability to work autonomously and teamwork skills are also essential to this role, as well as the ability to build trust and hope.

Essential

Qualification(s)

•  A Core Profession such as Mental Health Nurse, Occupational Therapist or Social Worker, counselling or practitioner psychologist registered with NMC, HCPC, or Social Work England

or

• Accreditation as a psychological therapist, psychotherapist, or counsellor registered with BACP, UKCP, BABCP or equivalent, or have completed training and awaiting accreditation

You must hold a relevant qualification to be considered for this role.

Knowledge, Skills and Experience

• Experience of leading, supervising and developing a team or others
• Experience of holding supervision, reflective practice and/or case management with colleagues 
• Experience of decision making, when asked by colleagues for advice and support 
• Experience of triaging referrals and demonstrating accountability for decisions made
• Experience of modelling best practice to others and working to address issues of performance and competency when they arise
• Willingness to cover Head of Centre delegated duties when needed (e.g. leave and other absence)
• Commitment to continued professional development and can evidence additional learning since completion of core training
• Demonstrable experience working with adults experiencing acute psychological distress
• Demonstrable knowledge of social and other factors which could lead to suicidal thinking and actions
• Demonstrable knowledge of the factors contributing to male suicide
• Evidence of being able to deliver a therapeutic session and work in a therapeutic environment  
• Effective communication skills (both written and verbal)
• Good interpersonal skills with the ability to manage difficult situations
• Ability to assess, plan, implement and evaluate therapeutic interventions
• An ability to collaborate with clients in the development of a person centred, individual intervention plan
• An ability to engage clients in the intervention plan, overcoming barriers to communication
• Ability to conduct effective risk assessments and collaborative safety plans with men who are presenting with high risk of suicide, or be willing and able to learn how to do so
• Ability to identify if the James’ Place service is not adequate to maintain the person’s safety and facilitate rapid transfer to the most appropriate service
• Ability to maintain boundaries within a time-limited intervention
• Ability to work as an effective team member
• Ability to manage and prioritise own workload, using own initiative and confidence in decision making
• Strong time management
• Ability to maintain up to date client records in line with James’ Place standards
• Ability to maintain own personal safety and the safety of others within the centre
• Knowledge and understanding of Safeguarding Procedures

Values

• Commitment to clinical supervision
• Ability to engage with James’ Place values
• Ability to promote people’s equality, diversity and rights
• Ability to work collaboratively and demonstrate commitment to co-production
• Ability to be transparent, honest and show discretion when needed
• Commitment to suicide prevention and working with men in a suicidal crisis

WE OFFER

•  A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please follow the application instructions on the full job advert. 

This position is being recruited on a rolling basis, so we encourage applicants to submit their applications as early as possible.

Our aim is to recruit clinicians who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

• LGBTQ+ people
• All people living with or affected by HIV

We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.

What It Is Like to Work at Sahir 

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.

This role offers the opportunity for a qualified counsellor to deliver high quality, ethical and affirming counselling within a specialist charity setting.

You will work with LGBTQ+ community members as well as people living with or affected by HIV, providing short term counselling within a stepped care model and a supportive multidisciplinary team.

Practice is grounded in the BACP Ethical Framework and informed by the realities of stigma, identity, health and social inequality.

What We Are Looking For

We are looking for a counsellor who is:

• A qualified practitioner with a recognised counselling qualification at diploma level or above.
• Registered with BACP or working towards accreditation.
• Committed to ethical, reflective and trauma informed practice.
• Confident working with a range of presenting issues, including complexity.
• Empathic, thoughtful and able to work both autonomously and collaboratively.

We particularly welcome applications from counsellors with lived experience of the issues affecting LGBTQ+ communities and/or people living with HIV, while recognising that strong allies and practitioners from a wide range of backgrounds are equally valued.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.
 

Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region.

KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.

We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities.

Executive Director of Corporate Services

Air Ambulance Charity Kent Surrey Sussex (KSS)

Across Rochester, Kent and Redhill, Surrey, with flexible working considered

Circa £110,000 full time equivalent, with four day a week working considered

The role

It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives.

About you

We are seeking a highly collaborative, financially competent leader, with:

·Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning

· A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach

· Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.

Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.

Inclusion

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.

How to Apply

For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie. 

Recruitment Timetable 

Deadline for applications:  Monday 19th January 2026

Interviews with Prospectus: 26th – 30th January 2026

Engagement meetings with KSS: 4th February 2026

Interviews with KSS: w/c 9th February 2026

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO’s ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 12 January 2026

Why this role exists

We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale.

What you will lead

• Financial leadership — Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting.

• Day-to-day operations — Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation.

• Strategy and organisational development — Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board.

• People, volunteers and HR — Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks.

• Governance, risk and compliance — Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements.

You’ll thrive here if you show

• Ownership and follow-through: you take responsibility and land the work.

• Planning under pressure: you bring order, rhythm and clarity.

• Bold, informed judgement: you improve systems based on evidence, not habit.

• Entrepreneurial drive: you simplify, standardise and scale what works.

• Inclusive practice: you design operations that are easier to use and safer to deliver.

• Clear communication: you turn complexity into simple actions and updates.

• Team-building and collaboration: you help staff and volunteers succeed together.

• Constant learning: you refine processes and leave usable documentation.

What you will bring

• Significant operational leadership in a non-profit, legal, community or mission-driven setting.

• Strong financial management across budgeting, forecasting, reporting and controls.

• Ability to build robust systems in a small but scaling organisation.

• Strategic, organised and analytical working style.

• Confident people leadership and clear communication.

• Understanding of governance, safeguarding, risk and regulatory compliance.

• Commitment to trans equality, dignity and client-centred practice.

Helpful extras

• Experience in legal services or legal operations.

• Managing grants or donor-funded programmes.

• Experience scaling an organisation or building new infrastructure.

• Knowledge of trans community needs and support services.

Practicalities

• Hours: part time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Reporting line: Executive Director.

• Salary: based on experience and time commitment.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

• Team-building and collaboration: you lead creatives and volunteers well.

• Constant learning: you test, measure and iterate.

What you will bring

• A strong portfolio showing strategy-led creative across static, motion and copy.

• Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house).

• Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion.

• Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion.

• Clear writing and an ear for tone; calm leadership and useable feedback.

• Sound judgement on reputation, privacy, GDPR and consent.

• Commitment to trans-led practice and the communities we serve.

Helpful extras

• Clinic or not-for-profit experience.

• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment.

• Basic SEO and email automation.

Practicalities

• Hours: full time, with occasional evenings or weekends around live moments.

• Location: Central London base with sensible hybrid flexibility.

• Salary: £25,000.

• Reporting line: Executive Director.

The Co-Founders Mindset

We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.

Our Recruitment Criteria

Ownership and follow-through

You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.

Bold, informed judgement

You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.

Entrepreneurial drive

You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.

Planning under pressure

You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.

Inclusive practice

You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.

Clear communication

You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.

Team-building and collaboration

You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.

Constant learning

You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Contract: Permanent
Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00
Salary: Salary £32,140 per annum pro rata (£18,365 actual)

Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

Job Summary

When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media.

You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen.

You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard.

You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help.

Key Accountabilities:

Service delivery

• Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;
• Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures.
• Handle sensitive interactions, deal with crisis intervention situations, assess risk within Missing People policy and consult where appropriate

Team Working and external communications

• Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity
• Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,
• Communicate updates and signpost into Missing People’s services, initiatives, engagement opportunities, events and activities to family members and other people affected by a disappearance

Volunteer supervision and support

• Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing.
• Monitor volunteer work on shift to ensure good record keeping, professional communication, appropriate safeguarding and accuracy

About you

You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes:

• Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;
• Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;
• Experience of working with a range of internal and external stakeholders including volunteers, other teams and the police or other statutory services.

Abilities, Skills and Knowledge:

• Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions.
• Knowledge of the issues surrounding missing children and vulnerable adults;
• Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately;
• An ability to navigate the issues and nuances of working with people experiencing trauma in a way that centers their needs with an expert but open approach.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations.

Closing date: 12:00 on 2 January 2026. 
Interviews: 7/9 January 2026
Start: ASAP

REF-225 537

Are you organised, proactive, and enjoy being a reliable support to a busy team?

Join NASS as our Administrative Assistant and provide essential administrative support that helps our team work towards better diagnosis and care for people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.

WHAT MAKES THIS ROLE SPECIAL

This is an exciting time to join our small but dedicated team as we approach our 50th anniversary in 2026. We're passionate about transforming lives for people with axial SpA, and this varied role provides essential administrative support that helps us deliver on our mission. The role is 21 hours per week with flexible working arrangements across the week to suit your needs, with at least one day par week in our London office. We need someone who enjoys variety, is comfortable working independently, and takes satisfaction in contributing to the team's success.

WHAT YOU'LL DO

You'll provide varied administrative support including managing correspondence, processing post, sending membership materials, and helping with event administration. You'll maintain accurate records by entering data into Salesforce- our customer database, checking reports match, and organising documentation. You'll also help keep the office running smoothly by liaising with suppliers and assisting with health & safety compliance.

WHO WE'RE LOOKING FOR

You'll have experience in general administrative roles with strong organisational skills and excellent attention to detail. You'll be proficient in Microsoft Office (particularly Excel), reliable, proactive, and able to work independently whilst being a supportive team player. Experience with Salesforce is desirable but not essential.

WHY CHOOSE NASS

NASS is the only UK charity dedicated to axial SpA. Recently shortlisted for Medium Charity of the Year, we campaign for early diagnosis, work with the NHS, and support thousands across the UK.

Benefits: Competitive salary, flexible working, 10% pension contribution, 15 days annual leave, plus bank holidays and additional leave over Christmas, hybrid working, professional development, employee assistance programme, and more.

Our culture: We truly value our people. You'll become part of a dedicated team doing meaningful work that directly impacts the lives of people living with axial SpA. This is a role where you will be supported to succeed and genuinely appreciated for your contributions.

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

HOW TO APPLY

To apply, please submit:

• Your CV highlighting relevant experience
• A one page covering letter explaining why you're interested in this role and how your skills and experience match our requirements

Application Deadline: 5pm on 7 January 2026
Interviews: Week of 12-16 January 2026 (in person at our London office)

CONTACT INFORMATION

For informal enquiries about this role, please contact Justyna Potiopa, Head of Finance and Administration.

NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.

Salary: £33,765 - £37,000 per annum depending on experience.

Hours: Full-time and permanent. 35 hours per week

Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.

Join Our Team!

We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy.  This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

About You

You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context.  You’ll  have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home,  although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks at the Hatfield office
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Are you ready to be a part of our dynamic and passionate Social Impact Team, dedicated to making a real difference in the lives of others? We’re looking for someone who thrives in a role full of variety, where each day offers something new.

As a charity and social business, at Social Bite, our vision is a society where no one should have to be homeless. We challenge the status quo by pioneering solutions that create lasting change, whether that’s by supporting people to find a safe place to call home, empowering and enabling people to get a job, or by providing free, fresh food to people in situation of homelessness or in food poverty.

We are looking for a special someone to join as a Development and Support Worker on our successful programme Jobs First, that aims to provide employment opportunities to people in situation of homelessness. We are looking for a person who will build on an existing relationship with Mitchells & Butlers, a leading hospitality partner building and developing relationships across their portfolio of sites in London (covering well-known brands such as All Bar One, Nicholsons, Browns, O’Neill’s and Castle pubs).

WHAT’S IN IT FOR ME?

As part of the Social Bite team you will have access to the following benefits:

• Support & Development & Wellbeing (i.e. external supervision, reflective practice group, employee assistance programme)
• Access to an employee benefits platform offering discounts, savings, and wellbeing perks (i.e. Partnership Dining Out discount, Blue Light Card Scheme)
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.
• 32 days paid holiday including bank holidays

WHAT WILL I BE DOING? AS A DEVELOPMENT AND SUPPORT WORKER YOU’LL BE…

Working closely with Programme Co-ordinator to create opportunities for:

• People to gain employment
• Charities to establish referral pathways
• Building local level relationships with site managers to build brand awareness with  Mitchells & Butlers
• Provide trauma informed support to people you work with
• Develop an understanding of the barriers faced by people affected by homelessness in London in the context of employment and employability.

WHAT DO I NEED?

Do you have experience supporting and developing individuals facing homelessness? Are you eager to join a collaborative team working towards ending homelessness? We need a dynamic, creative and reliable team member who can use their own initiative to build strong relationships with various stakeholders.

As part of your role, you’ll need to travel across various locations, bringing your resilience, positive attitude, and a smile to every challenge. If you enjoy taking the initiative and working closely with others, this could be the perfect role for you!