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Top job
Clergy Support Trust, Westminster (Hybrid)
£32,650 - £34,335 per year
Seeking an experienced Grants & Services Officer to join a passionate team where your expertise positively impacts clergy families.
Posted today
Closing in 2 days
SPANA, London (Hybrid)
£55,000 per year subject to skills and experience
Lead SPANA’s digital presence across web, email, social and emerging platforms
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£32,000 - £36,000 per year
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£67,000 per year
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National Energy Action, Remote
£35,017 - £39,829 per year
Come and help us harness the power of data analysis in the delivery of our aims to guarantee a fair energy future for all
Posted 5 days ago
Closing today at 12:00
NKF (National Kidney Federation), Worksop (Hybrid)
£30000 per annum
Posted 2 weeks ago Apply Now
Union Chapel, London (On-site)
£27,008 per year - £10,803 pro rata
Posted 3 days ago Apply Now
The Talent Foundry, London (On-site)
£35,000 per year
You love unearthing incredible impact through data, helping to bring together evidence and insights across programmes for young people
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Page 32 of 35
Westminster, Greater London (Hybrid)
£32,650 - £34,335 per year
Full-time
Permanent
Job description

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

  • Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
  • Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
  • ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

  • Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
  • Prioritise any applications with particularly urgent requests 
  • Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

  • Provide clear guidance to applicants throughout the application process and respond to their queries quickly
  • Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

  • Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

  • Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
  • Proven experience of providing help and guidance, predominately over the phone and via email
  • Previous experience of using databases / CRM systems (e.g. Salesforce).
  • Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

Application resources
Posted by
Clergy Support Trust View profile Organisation type Registered Charity Company size 21 - 50

Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.

Posted on: 19 September 2025
Closing date: 13 October 2025 at 12:30
Tags: Advice / Information, Christian, Customer support, Faith-Based

The client requests no contact from agencies or media sales.