Fundraising Database Manager Jobs in Battersea, Greater London

Mid-Level Giving Officer

Position Objective:

The Mid-Level Giving Officer will support PETA’s impact and growth through their work with an exciting portfolio of mid-level donors typically giving £250 - £999 size gifts. They will be responsible for managing all aspects of cultivating, stewarding and soliciting from this pool of valued supporters, including Vanguard Society Members, to provide a first-rate donor experience while deepening members’ engagement and financial support. The Mid-Level Giving Officer will also work collaboratively with other departments to enhance the mid-level donor experience, identify and refer major donor prospects to the appropriate team members, and ensure that efficient processes are in place.

Term of Employment:

Full-time

Location:

London (hybrid)

Reports to:

Assistant Director, International Fundraising

Salary:

£30,000 - £35,000

Primary Duties and Responsibilities:

• Manage and maintain a portfolio of Vanguard Society donors and prospects
• Creating engaging donor journeys and presenting opportunities for deeper engagement
• Develop and implement donor-specific plans of strategic communication touches by phone, email and mail. This will include updates on PETA’s progress and victories, messages of gratitude, invitations to events, and asks to donors to increase their financial support. 
• Manage a portfolio of Vanguard Society and mid-level donors, each giving £250 + or with the capacity to make annual gifts at a higher level (at one time as well as cumulatively), including cultivating and stewarding each donor to increase their engagement and giving.
• Solicit and close gifts from assigned mid-level donors.
• Regularly qualify new prospects and donors in their capacity, inclination, affinity, and readiness to give.
• Track and achieve key activity and revenue metrics, while meeting weekly with the manager to report on progress, challenges, and opportunities.
• Ensure that mid-level donors’ database records are updated in a timely fashion. Document pertinent information (meetings, correspondence, notes, etc.) for the purpose of enhancing and developing PETA's donor database.
• Coordinate and collaborate with other teams and colleagues, including legacy, direct response, data, prospect research and communications, to enhance the donor experience and ensure that efficient processes are in place.
• Stay up-to-date on mid-level fundraising techniques and methods used in the nonprofit sector and attend professional-training opportunities as well as weekly coaching and progress reporting meetings
• Conduct oneself in a professional, friendly and truthful manner to donors.
• Perform any other duties requested by the supervisor.
• Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
• Work with key PETA staff to find ways to engage donors in our mission, including by meeting supporters face to face or over the phone
• Monitor donors’ motivations and help to contribute to tailor cultivation events
• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
• Keep all donors in the portfolio up to date on the campaigns and initiatives of PETA and our affiliates
• Document pertinent information for the purpose of enhancing and developing donor profiles, including demographic, donation, correspondence, membership, and personal information for Vanguard Society members
• Maintain and expand knowledge of relevant departmental software (e.g. Raiser’s Edge, NXT, etc) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings and other communications, as needed
• Monitor the acknowledgment process at Woods, working closely with staff to ensure that acknowledgements and welcome packs are sent out efficiently and that queries are passed to us within the agreed timeframe
• Maintain strict confidentiality at all times
• Perform and manage any other projects or duties requested by the supervisor

Qualifications:

• Fundraising experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to interact with donors in a professional and personable manner
• Proven ability to manage multiple projects simultaneously and effectively
• Proven ability to take initiative and work independently
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

Senior Development Officer (Fundraising)

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JOB DESCRIPTION

Role:The Senior Development Officer ​plays an integral role within the Development Team at Forces Employment Charity (FEC). You will work with the Head of Development to produce high quality, bespoke proposals, and reports to demonstrate impact and outcomes to help drive the delivery of FEC across the UK. You will also work within the team to research and identify new fundraising opportunities from trusts, foundations and companies and convert these into long term business relationships.
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This position provides a full-time, permanent contract with hybrid working hours, consisting of a 35-hour week. The role allows for hybrid work, including remote work from home, with one day per week at our head office in London.
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Principle Responsibilities:
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• To work closely with the Head of Development to research and identify new opportunities.
• Develop, prepare, and submit high quality funding applications, acting as bid writing SME.
• Peer Review support to mentor other team members.
• Work with Head of Development to increase the accuracy of our Salesforce data, resulting in data dashboards suitable to the reporting needs of our funders.
• Collaborate with Development and Senior F&R Officer to implement a team strategy and support a lean process of reporting.
• Work with Senior Finance & Reporting Officer to report impact to our funders in line in the funding requirements.
• To work closely with Head of Development to develop and implement our fundraising strategy.
• Represent the organisation at research based events, developing our understanding and enhancing our delivery.
• Identify new opportunities and working with the team to covert these to applications and funding.
• Lead on individual Giving Strategy, working with Head of Development and Development Officer to expand opportunities.
• Any other relevant duties at the discretion of management.

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PERSONAL SPECIFICATION

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Essential Competencies

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• Good attention to detail and proven track record of preparing written proposals.
• A highly motivated, supportive, and collaborative team worker.
• Engaging personality with excellent verbal and written communications skills.
• Proactive and professional approach to work, with the ability to work independently and manage a varied workload and prioritise effectively.
• Highly effective communication skills.
• Strong ability to plan and manage multiple priorities effectively.

  
  Desirable Competencies

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• Degree educated.
• Experience in supporting and managing research grant applications.
• Excellent IT skills preferably including experience of working with a CRM database (Salesforce) -Training opportunities will be available as part of your role.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.

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We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.

Summary of role responsibilities 

• Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.  

• Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.   

For more detailed information about the role, charity, and team, look at the Recruitment Pack.

Recruitment timetable  

We aim to follow the schedule outlined below: 

Applications close: 17 June 2024, 11:59pm 

Shortlisting: w/c 17 June 2024 

Interviews: w/c 1 July 2024 (London office) 

If there are any adjustments that would help you engage with the recruitment process, please let us know.  

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Harris Hill are delighted to be working with a national charity to recruit for a Senior Events Executive in order to project manage, deliver, and coordinate all aspects of the charity flagship event, as well as all affiliated events.

As a Senior Events Executive you:

• Will work with the Committee and the Co-Chairman to deliver agreed net income, participation and profile-raising targets.
• Will deliver key supporting and stewardship events; including the launch and thank you party, the commemorative garden launch and committee events.
• Will develop and deliver, creative and effective marketing plans for the event,
• Will support the wider events programme as appropriate.

In order to be successful, you must have experienced:

• Excellent administrative abilities and experience of managing competing priorities.
• Event experience as part of a fundraising team.
• Setting income targets and meeting or exceeding them from events.
• Working with a committee or group of supporters to inspire them towards a shared goal.
• Excellent written and oral communication skills.
• Recruiting and managing volunteers.
• Excellent interpersonal skills and the ability to interact and work effectively with all elements of the Charity and supporters.
• A self-starter, proactive, collegiate, with drive and commitment.
• Highly computer literate and a competent user of charity fundraising databases; able to generate reports for analysis (Microsoft office, Raisers Edge, Monday.com).
• Strong empathy with the cause of the Charity and its beneficiaries.
• Whilst London based, this appointment involves travel around the UK, and occasionally overseas.

Salary: £34,500 per annum

Contract type: 2 year FTC

Location: London, hybrid working, 2 days a week in the office

Deadline: Tuesday 4th June at 8am

Interview: Wednesday 11th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Prospectus is delighted to be working with Aberystwyth University to support the search for a Development Services Manager to join the Development and Alumni Relations Office (DARO). The Development Services Manager will lead and support two direct reports and will focus on developing and managing DARO’s management information systems and services.

This role is offered on a permanent, full-time (part-time options available) basis paying a salary of £38,205- £44,263 per annum. This is a hybrid role where you can work between home and Aberystwyth University.
The Development Services Manager will be responsible for the day to day running and development of the DARO database and will have a departmental lead on finance management, prospect research and due diligence on prospective donors and funders, to support the achievement of strategic objectives for fundraising and alumni volunteering initiatives.

The ideal candidate will have experience of managing a CRM database (Raiser’s Edge or similar) and providing accurate and accessible data on finances, individuals and activities to staff and stakeholders in support of their plans and activities. In addition to experience of designing and developing analysis and trend reports for team members and high-level presentations. Experience of working for a university or within the non-profit sector is not essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and we are happy to make any reasonable adjustments to enable all interested candidates to apply. Please contact Femke Vorstman at Prospectus for support with your application.

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Talent Set are delighted to be partnering with the Royal Marsden Cancer Charity to support their search for a Legacy Executive to join their team.

The charity offers a flexible working environment, offering a hybrid working pattern of 2 days/week from their Chelsea and Sutton offices.

The Legacy Executive will work collaboratively to deliver core elements of the legacy marketing programme, whilst providing the highest-quality supporter experience through multi-channel communications and one-to-one stewardship. 

You’ll be a proactive, highly organised individual, eager to build on your existing experience within the legacy and/or charity sector. With strong communication skills and the ability to provide an excellent, personalised stewardship experience for supporters, you will be instrumental to the success of legacy giving during an exciting period of growth!

The charity offers a collaborative work environment with great opportunities to develop and grow skillsets. 

Key Responsibilities:

• Be the first point of contact for Legacy enquiries, providing excellent and personalised one-to-one stewardship to supporters through phone, email and letter communications
• Manage the Legacy welcome journey by offering a high-quality supporter experience that leads to long term relationships
• Provide exceptional supporter care by responding to legacy and fundraising queries
• Ensure scripts & letter templates are maintained and reviewed on a regular basis
• Maintain efficient processes and accurate recording on database systems
• Support with the planning & delivery of acquisition and stewardship communications to supporters across a range of channels
• Work closely with internal and external stakeholders, ensuring campaigns remain on schedule
• Monitor & report on campaign performance to inform future planning & decision making

Key skills include:

• Passion for stewardship and delivering supporter welcome journeys
• Experience working with a fundraising database
• Understanding of working in a project setting, with the ability to manage aspects of a project, meeting deadlines and keeping to budget
• Excellent communications skills (both written and verbal) with the ability to build relationships
• Strong organisational skills with excellent attention to detail
• Experience in copy-editing and proofreading
• Ability to respond sensitively and appropriately to emotional circumstances, including bereaved donors

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.

The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.

As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.

Responsibilities:

• Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
• Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
• Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
• Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
• Responsible for any complaint escalation/investigation.
• Develop and manage the team, performance management and the performance development review.
• Ensure the team are processing direct debits in accordance with BACS rules and regulations.
• Deal with queries and questions raised about our direct debits processes.
• Ensure all income is tracked and all donations are banked and thank in a timely manner.
• Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs. 
• With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.

To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;

• Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
• Experience of managing and responding to complaints and feedback
• Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
• Experience of the BACS direct debit claiming process and following regulations

Salary: £36,309 - £42,085 per annum

Hybrid Working; 3 days office based and 2 days working from home.

Rolling Recruitment, deadline asap.

Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required. 

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation. Trees for Cities is the only charity working on a national and international scale to improve people's lives by planting trees in cities. In a world facing unprecedented threats from climate change, loss of biodiversity and disconnection from nature, our work has never been more urgent or important. You will build relationships with companies to manage funding up to £10,000 per year and coordinate employees to volunteer and directly support our work to grow urban forests and combat the effects of climate change. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

ABOUT THE ROLE

The Corporate Partnerships Coordinator is the first point of contact for companies at Trees for Cities. They engage with companies interested in employee volunteering and/or funding partnerships to deliver our goal of healthy, accessible and resilient urban forests for today and future generations.

They are responsible for coordinating employee volunteering opportunities including producing compelling volunteering materials, responding to corporate queries and bookings, managing the volunteering calendar to support with project delivery, and ensuring effective systems and processes.

The Coordinator will manage corporate partners for a range of funding options such as charitable donations, cause-related marketing, and project sponsorship up to £10,000 per year. They will support the Fundraising team to manage corporate income by conducting prospect research and ethical evaluations, as well as database support.

We have achieved significant income growth since the start of our last strategy period – and more is needed to address the increasing need for urban trees. We now look forward to our next strategy in 2025 for even more ambitious plans – join us!

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Manage corporate enquiries, ensuring a smooth and high-quality experience. This includes providing rapid responses and directing to internal point of contacts as appropriate.
• Act as the primary point of contact for companies to coordinate volunteering days, including booking one-off corporate volunteering days or scheduling volunteering days as part of existing partnership agreements. Volunteering opportunities may be in London, across the UK or international.
• Ensure a smooth and high-quality experience for corporate partners giving <£10,000 annually to Trees for Cities. This includes producing compelling organisational and project communications, engaging promotional and stewardship materials, and managing necessary administration such as invoices, agreements, and other donor requirements.
• Work with colleagues in the Fundraising, Development, and Urban Forest teams to plan and facilitate corporate volunteering opportunities across the UK. This may also include liaising with third parties (landowners and delivery partners).
• Conduct prospect research and ethical evaluations on prospective corporate partners.
• Maintain accurate and up to date records including through our CRM databases (Salesforce, Monday, Donorfy), supporting the Fundraising team as needed.

HOW TO APPLY

Please visit our website to view the full job description. To apply, please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading ‘Corporate Partnerships Coordinator’.

The deadline to apply is 12th June 2024.
Interviews are scheduled for 18th June 2024.

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154.

Previous applicants need not reapply. No Agencies Please.

We are looking for a Member Engagement Officer to assist a lively and talented team with all areas of Remember a Charity’s membership administration, in addition to supporting the marketing and partnerships workstreams.

This is a unique opportunity not only to help grow charitable giving, but to also work closely with those member charities (close to 200) who rely on gifts in Wills to continue their vital work.

Key Accountabilities

• To maintain and update records on Remember A Charity’s CRM database and E-Comms mailing lists for charities, legal supporters and partner organisations. To run CRM reports as required.
• To assist with the onboarding of new joiner charities and legal sector supporters.
• To use the website content management system (CMS) to build member charity and legal sector supporter online profiles; and to make any amends to these profiles and other website pages as required.
• To manage the central Inbox and respond to all enquiries or signpost to the relevant team member.
• To co-ordinate the programme of rolling annual membership renewal and new-joiner invoicing, including credit control of all invoices.
• To prepare monthly engagement report  collating key activity metrics for members and legal sector supporters.
• To assist with online and in person member, prospect, and legal sector supporter events, including creating registration links, managing attendee information on the CRM, and other events preparation and follow-up required.
• Representing Remember A Charity at key charity and legal sector exhibitions when required.
• To capture minutes from all key meetings.
• Diary management when required.

About You

To be considered for this role, you will need:

Experience & Skills

• Computer Literacy, i.e. Word, Excel, PowerPoint, and databases;
• Knowledge of charities or membership organisations;
• Experience working in a customer-facing environment or dealing with a wide range of stakeholders.

Attributes

• Excellent organisational and communication skills, including an ability to work with a minimum of supervision and prioritise workload;
• Attention to detail;
• Ability to identify and implement improvements in processes;
• Positive outlook and tenacity;
• Ability to keep calm under pressure and manage stress effectively by prioritising and working efficiently.
• Willingness to support and engage in ensuring the CIOF is a safe and inclusive place to work.

If you would like to discuss access requirements or have any questions about the role please contact us directly.

Reflecting our Values

• Honesty, transparency, and accountability: we will be straightforward and clear about the decisions we make and their impact, explaining our rationale and objectives, seeking feedback and views from you.
• Putting our members first: our work and priorities will be guided through consultation and engagement with our members to embed it in their needs and priorities, and ensure it has their interests and values at heart.
• Fair, and inclusive: we will proactively engage you to ensure our work supports all staff and is delivered in an inclusive way for all.
• Respectful: of your views and listen to what you tell us. Not everyone has the same priorities, but all are deserving of respect and consideration.
• Proud and ambitious of you, your work, and the difference you make.

Circumstances

Able to work outside office hours on occasions to attend events. The Remember a Charity team meets weekly in person at our London office.

The Chartered Institute and Remember a Charity are proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).

We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.

You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.  

You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.

You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.

Please read the Recruitment Pack before applying for this role.

The deadline for applying for this role is 12pm on Monday 10 June 2024.

This is a part time position, based at the Centra London Samaritans branch office, to support the Head of Branch Operations and branch staff team with various duties primarily focused on admin, community events support, and assisting with digital/social media.

Please see the attached role profile for further information and requirements. 

Salary: £18 per hr (Self-employed )
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week 
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark 
Start date: May-June 2024

Benefits of working with Kineara:

· Flexible, hybrid working and locations

·       10 Wellbeing Days, plus bank holidays

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and relationship-building with existing and potential funders. 

You will work closely with the Project Managers to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals. 

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.  This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Job Description

Communications:     

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
• Oversee the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
• Work closely with IT and business managers to ensure smooth running of internal communications
• Impact:
• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.

Business:

• Perform market research and analysing the Kineara audience and its needs
• Working with management to create and plan public relations strategies and campaigns to enhance brand image and voice
• Writing publicity content such as press releases, newsletters, speeches, website copy, leaflets etc
• Contribute to Kineara evaluation and reporting on projects and proposals
• Contribute to Kineara grant funding application
• Coordinate promotional events and attending conferences, press launches and exhibitions
• Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
• Recording media coverage and measuring impact of publicity campaigns on audience engagement
• Developing and disseminating publicity materials that increase visibility among stakeholders
• Ensuring that digital marketing content aligns with the company’s brand identity and message

Person Specification:

• Attributes
• With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills:

• We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders. 
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants

How to applyTo apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include: 

• Why you wish to apply for this role
• Your relevant experience, knowledge and skills, based on the person specification above.
• What other qualities you have that you could bring to the role
• When you are available to begin work

ID: 1204 Head of Corporate Partnerships

Salary:

- Starting at £46,796 FTE per annum, raising to £54,186.

- If office based, additionally, £3,679 Inner London Weighting FTE per annum

- If home based, additionally, £480 home-based allowance FTE per annum

Location: Either homebased or based at our Head Office, London, N1 7GR.

If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Full-time (37 hours per week).

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Responsibilities:

• Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets. 
• Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
• Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
• Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)

Main Requirements (for details check the job description and person specification):

1. A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
2. Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
3. Extensive account management experience, ideally across a range of sectors
4. Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
5. A commitment to social justice and a passion for helping families to thrive.

Benefits:

- annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (6) details on the advert PDF document

Closing Date : Monday 17th June 2024 at 9:00am

First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis. 

Salary: £37,024 - £41,600

Closing Date: 10am, 3rd June 2024