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At Cadet Digital Services, we’re delivering digital transformation for one of the UK’s largest youth organisations the MOD-sponsored Cadet Forces. With over 80,000 cadets and adult volunteers relying on our systems, your work here won’t just be seen, it’ll matter.

We’re looking for someone who’s passionate about Agile, confident enough to enable a technical team, and hungry to grow. This is an ideal opportunity for a developing Scrum Master who’s ready to take ownership, gain leadership experience, and work at the heart of a mission-driven organisation.

Responsibilities

· Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.

· Enabling continuous delivery of high-value digital products.

· Coach team members and stakeholders on Agile principles, promoting a culture of collaboration, accountability, and iterative improvement.

· Support product owners with backlog refinement, prioritisation, and clarity of user stories.

· Monitor team health, performance, and delivery metrics, identifying opportunities for improvement.

· Champion user-centred design and ensure the team maintains a strong focus on meeting user needs.

· Promote the use of Agile tools (e.g. Azure DevOps, Jira, Trello) across Cadet Digital Services.

· Help teams balance technical debt and delivery priorities by fostering healthy conversations between developers and product owner.

· Support onboarding of new team members, helping them understand Agile working practices and team norms.

· Promote Agile best practices and contribute to the maturity of Agile delivery across Cadet Digital Services.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 15th June.

Interviews will be held (virtually) during the week commencing 23rd June.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.

We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.

We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.

Key Responsibilities

Leadership and Strategy

● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.

● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.

● Work collaboratively with senior management to maximise the success of the charity.

● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer

● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.

● Ensure sound risk management strategies are in place.

● Manage the finance and operations input to grant bids and negotiation meetings.

● Liaise with external solicitors for advice to the Board.

● Project and logistics management, e.g for events and meetings

Finance

● Set and manage the charity’s annual budgets, supporting senior management in the process

● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.

● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.

● Manage the end of year accounts and audit process, liaising with the external accountants.

Operations, IT and Data

● Manage the office and future office needs

● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties

● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting

● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training

● Leadership of ad hoc Operations as required.

People Management

● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.

● Oversee the communication with and distribution of work with freelancer and contractor staff.

● Maintain our policies and staff handbook, researching and writing/updating policies as required.

About you

Essential Criteria

● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.

● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.

● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.

● Ability to communicate effectively with a global stakeholder base.

● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.

● Able to decide own pattern of work, manage own workload and resources.

● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).

● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.

● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.

● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders

Desirable Criteria

● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.

● Experience running communications campaigns using social media.

● Experience with Xero finance management software.

● Experience with Microsoft 365, especially Excel, PowerPoint and Word.

Applications

Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Marie Curie's Research Team sits within a highly collaborative and influential directorate committed to using evidence to improve the end-of-life experience for everyone. We manage a large portfolio of external research grants and lead cutting-edge internal studies using qualitative, quantitative, and co-production methodologies. Our work informs national policy and drives systemic change.

As Qualitative Research Manager, you'll lead on design and delivery of high-quality qualitative research projects. Your insights will directly shape policies and initiatives that support people affected by dying, death, and bereavement. This is a rare opportunity to combine research expertise with a social mission, ensuring voices are heard and evidence drives real-world outcomes.

Main responsibilities:
- Lead the design, delivery, analysis, and dissemination of qualitative research projects.
- Provide expert advice and mentoring on qualitative methods across the organisation.
- Support development of evidence-based policy recommendations and internal reports.
- Collaborate with internal and external stakeholders to co-produce research and translate findings into practice.
- Contribute to research funding bids and strategic project planning.
- Represent Marie Curie in networks and forums, building influence and partnerships.

Key Criteria:
- Extensive experience designing and conducting qualitative research (e.g., interviews, focus groups, evidence synthesis).
- Strong ability to communicate research findings clearly and accessibly to diverse audiences.
- Excellent written and verbal communication, including presentation and facilitation skills.
- Highly organised, proactive, and capable of managing multiple projects and deadlines.
- Skilled in working collaboratively across teams, with a commitment to inclusive and participatory research.
- Background in health, social care, or social justice-related research is desirable but not essential.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 2 June 2025

Salary: £35,530 - 39,474 per annum, depending on experience
Contract: Fixed-term (12 months), full-time (35 hours per week)
Based: Home-Based. You can work from anywhere within the UK.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About VODG

The Voluntary Organisations Disability Group (VODG) represents over 130 organisations within the voluntary sector whose work is focused on enabling disabled people of all ages to live the lives they choose. VODG believes that an ambitious, reliable and vibrant voluntary sector that works together is critical to achieving this aim.

VODG’s mission is focused on two key areas – enabling our members to be the best they can and improving the environment in which its members operate. VODG believes that our membership approach and operations should centre around the views of disabled people and be influenced by professional expertise.

Introduction to the role

Reporting to the Head of Membership and Operations, the Business Development and Partnership Manager will play a crucial role in driving sustainable growth and cultivating strategic partnerships that align with the organisation's core mission and values. This newly created position aims to strengthen our expansion efforts and help us adapt to the changing landscape of care and support for disabled people.

We are seeking a dynamic and results-oriented Business Development and Partnership Manager who will lead initiatives to identify, develop, and manage partnerships that can drive significant growth and enhance our market presence. This role will also focus on existing revenue streams and explore new areas for development and growth. The position requires exceptional relationship-building skills and a deep understanding of partnership management. It also requires a strategic approach that blends attention to detail and results-oriented delivery.

The ideal candidate will have strong communication skills to effectively engage with stakeholders at all levels, along with a proven track record of successful partnership management and revenue growth. As we continue with our growth plans, this role will be essential in advancing our organisational goals and objectives while fostering an environment both internally and externally that draws in expertise and insight from beyond our membership.

Purpose of role

The role will:

· Formulate and nurture strategic partnerships with corporate partners and non-profit organisations.

· Enhance the visibility and reputation of VODG among key stakeholders.

· Identify and pursue new business opportunities aligning with VODG’s mission and vision.

· Manage relationships with a diverse range of stakeholders.

· Foster collaboration and create synergetic relationships for mutual benefits.

· Assess partnership effectiveness through detailed metrics and feedback.

· Negotiate corporate partnerships and secure commercial sponsorships.

· Build long-term relationships that promote shared goals and lead to the development of new business opportunities.

· Focus on exploring new areas for development and growth.

· Support internal colleagues, as necessary, on partnership grants and awards.

· Coordinate with colleagues for alignment of activities with organisational goals.

Specific responsibilities and duties

Business Development Strategy and Implementation 

· Develop and implement comprehensive business development strategies to identify and secure partnership opportunities. 

· Identify and explore innovative areas for development and growth.

· Set clear goals and objectives to measure the success of business development efforts. Analyse market trends and the competitive landscape to inform partnership strategies.

Partnership Development and Relationship Management 

· Identify and engage potential partners while building and maintaining strong relationships with existing stakeholders. 

· Serve as the main point of contact for key partners, ensuring their needs are met and expectations exceeded. 

Opportunity Identification and Market Research 

· Identify and evaluate new business opportunities and partnerships that align with organisational goals, including new membership opportunities.

· Conduct market research to recognise trends, opportunities, and challenges in the sector, analysing competitor activities to inform strategies.

· Deliver on existing opportunities and identify new ones, including sponsorship activities for events, projects, programmes, work, events and conferences, and smaller strategic roundtables.

Negotiation and Contract Management 

· Lead detailed negotiations for partnership agreements, ensuring favourable terms for both parties, and oversee contract management to ensure compliance and performance monitoring.

Collaboration and Project Management 

· Work closely with internal colleagues to align partnership initiatives with business objectives, managing execution to ensure initiatives align with organisational priorities. 

· Collaborate with internal teams to coordinate campaigns and promotional events effectively.

Performance Tracking and Financial Management 

· Monitor and analyse partnership performance, using data to refine strategies and maximise impact. Prepare regular updates on business development activities and partnership outcomes. 

· Prepare budgets and financial forecasts related to business development activities, monitoring and reporting on the financial performance of initiatives and partnerships.

Networking and Representation 

· Represent the organisation at industry conferences, trade shows, and networking events to promote business development initiatives and cultivate a strong professional network for future partnerships. 

·Engage in community outreach and represent the organisation in public forums to expand its network and promote its mission

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

You'll be joining a passionate and collaborative Estates & Facilities team at Marie Curie, working closely with colleagues across health, retail, fundraising, and central operations. Our team is committed to sustainability, safety, and compliance, ensuring our environments reflect our mission of compassionate care.

As the Estates Compliance & Sustainability Lead, you'll be the driving force behind our sustainability strategy and compliance performance across the estate. Your work will support vital environmental goals - like energy efficiency, carbon reduction, and sustainable practices - while ensuring we meet statutory and internal compliance standards. This is a high-impact role, perfect for someone ready to influence culture, champion innovation, and embed sustainability into everything we do.

Main responsibilities:
- Lead and deliver Marie Curie's Sustainability and Energy Strategy.
- Oversee and enhance environmental compliance (SECR, ESOS, EPC, etc.).
- Monitor and manage energy performance, providing reporting and analysis.
- Maintain and improve waste management and carbon management policies.
- Chair the sustainability working group, promoting cross-team engagement.
- Support delivery of cleaning efficacy audits and business continuity planning.
- Support Hospice teams with audits, ensuring actions are remedied and closed in a timely manner.
- Keep compliance systems (e.g., Info Exchange) and dashboards up to date.

Key Criteria:
- Solid knowledge of environmental legislation and sustainability frameworks.
- Proven experience in facilities management and environmental compliance.
- Strong analytical skills with a data-driven approach to solution design.
- Strong communication and stakeholder engagement skills. Ability to present new ideas and influence cultural change.
- Demonstrates a sense of ownership and confidence when working independently, while also effectively collaborating as part of a team.
- Possession of IEMA membership or a relevant qualification in environmental or facility management disciplines will be an asset.

Please see the full job description .

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 8 June 2025. We encourage early applications as we may close the application process once we have received a sufficient number of qualified candidates.

Salary: £35,530 - 39,474 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel across the UK.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About the Role

Iswe is a social impact foundation exploring how to put people at the heart of political and social decision-making to address some of society’s greatest challenges.

Behind powerful democratic innovations is a need for robust financial systems. We are looking for a proactive and detail-oriented Finance Manager to oversee financial operations, manage reporting, and help us build strong systems as we grow.

You’ll work closely with senior leadership, external accountants, and funders to ensure that financial planning supports programme delivery and strategic goals. This is a key role for someone excited by the opportunity to help shape an ambitious and values-led organisation.
 

Key Responsibilities

Financial Planning and Management

• Lead day-to-day financial operations and controls

• Develop and manage financial reporting systems

• Produce monthly management accounts and forecasts

• Support budgeting and reforecasting processes

• Prepare the annual financial report with external accountants

• Ensure compliance with audit and reporting standards
   

Grants and Income

• Provide accurate forecasts and financial information for fundraising bids

• Track income from funders and issue/manage invoices

• Ensure clear reporting on restricted and unrestricted funds
   

Payments and Payroll

• Process payments to contractors, suppliers, and partners

• Oversee payroll payments

• Reconcile accounts and maintain accurate financial records in QuickBooks
   

Internal Systems and Support

• Refine internal workflows to improve clarity and timeliness of financial information

• Maintain up-to-date financial documentation, receipts, and records

• Support supplier management, compliance tracking, and finance-related admin

• Communicate financial insights to support internal planning and delivery

• Act as point of contact for accountants, funders, and financial stakeholders
   

Essential Skills and Experience

• Minimum 5 years' experience managing finances in a charity or non-profit

• Strong understanding of financial systems, reporting, and controls

• Experience managing day-to-day accounting and overseeing restricted/unrestricted funding

• Familiarity with grants management and funder reporting

• Strong communication skills with the ability to advise senior leadership

• Ability to build and manage funder relationships

• High attention to detail and accuracy

• Proactive and self-motivated; able to work independently

• Strong IT skills and experience with financial software

• Alignment with Iswe’s mission, values, and commitment to transparency and equity

Desirable

• Professional qualification (e.g. ACCA, CIMA, ACA)

• Experience using QuickBooks

• Experience working in a start-up or scaling organisation

• Knowledge of deliberative democracy, such as citizens’ assemblies
   

Salary, Benefits & Working Conditions

• Salary: £40–45k per annum, depending on experience

• Hours: Full-time, but open to part-time (minimum 4 days/week)

• Location: Remote, with flexibility around UK-adjacent working hours

• Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave

• Pension: Statutory employer contributions (currently 3%)

• Other: 6-month probation period. The right candidate will have the opportunity to shape this role and grow into a leadership position as Iswe develops
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
 

How to Apply

Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.

Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.

Position Title:      Charity Manager 

Location:            Remote work (mainly based in London with some travel across UK) 

Reports To:          Board of Trustees 

Salary:                 £42,000 

Contract:            Three years with possibility of renewal

Hours:                  35 hours per week (may include evenings and weekends). 

Benefits:             30 days annual leave (includes bank holidays and 2 days for Eid). 

Role Overview: 

As Charity Manager, you'll lead and guide All Ways Network (AWN) to achieve its charitable goals. This role involves working closely with the Board of Trustees to drive the charity’s strategic plans, manage operations, and build strong relationships with stakeholders. You'll play a pivotal part in scaling the organisation and overseeing its day-to-day functions, while fostering a supportive and productive environment for staff. 

Key Responsibilities: 

Leadership & Operations: 

• Oversee daily operations, ensuring smooth running of all charity functions. 

• Manage and lead a growing team, providing support and guidance. 

• Lead recruitment, staff development, and HR management in collaboration with the Board. 

• Ensure compliance with internal policies and manage organisational risks. 

• Develop and monitor operational systems to track progress and outcomes of key initiatives. 

• Foster a positive and growth-oriented work environment, helping staff realise their potential. 

Board Collaboration & Strategic Planning: 

• Work closely with the Board to implement AWN’s strategic and operational plans. 

• Assist with budget management, resource allocation, fundraising, and grant management. 

• Take charge of the Annual Report and related documentation, ensuring compliance with Charity Commission requirements. 

• Support the Board in maintaining effective governance, including updating key policy documents (e.g. risk register). 

External Representation & Stakeholder Engagement: 

• Represent AWN at stakeholder and partnership meetings, building and maintaining key relationships aligned with strategic goals. 

• Support the team in managing partnerships and providing strategic advice on project delivery. 

• Attend relevant events outside office hours and weekends when necessary. 

Other: 

• Undertake additional duties as required in line with the role and organisational changes. 

Person Specification: 

Essential: 

• Strong organisational and time management skills, with the ability to manage multiple priorities. 

• Independent worker who takes initiative and manages tasks efficiently. 

• Proven experience in operations management, with a track record of improving processes and productivity. 

• Familiarity with charity legislation, guidelines, and best practices. 

• Experience in building relationships with internal and external stakeholders. 

• Confidence in public speaking and representing AWN at external events. 

• Ability to support staff development and align team goals with AWN’s strategic vision. 

• Flexible and open to role development. 

• Strategic thinking, with clear communication of AWN’s vision. 

• Experience in managing remote teams effectively. 

• Knowledge of the Muslim community and their needs in the UK. 

• Understanding of the not-for-profit sector, particularly Muslim-led charities. 

• Background in the charity sector, particularly in operations management. 

• Experience with grant making, funding, and resource allocation. 

• Knowledge of GDPR, data protection, and the regulatory landscape for charities. 

Deadline to submit application - Sunday 15th June 2025 at 23:30

Please note, interviews will be held on w/c 30th June 2024. Successful candidates will be informed of dates.

Due to the volume of applications received, we regret that we are unable to contact applicants unless you are shortlisted for an interview. Therefore, if you have not heard from us within two weeks of the application deadline, you should assume that you have not been successful on this occasion. Due to capacity constraints, we are unable to provide feedback on unsuccessful applications unless you are shortlisted. We apologise for any inconvenience this may cause. 

About the Role

As Programme and Innovation Manager (all genders), you’ll play a pivotal role in designing and delivering an exceptional incubator experience for our startups. From refining the curriculum to coordinating mentors, events, and workshops, you’ll ensure that every founder receives the guidance, support, and connections they need to succeed. This is a unique opportunity to work with some of the most innovative food-tech startups globally—at the intersection of sustainability, entrepreneurship, and impact.

Job Details

Role: Permanent, Full-time 
Hours: 40 / week 
Location: Berlin or Remote (ideally within Germany, Poland, Netherlands, UK, South Africa or Czechia)
Reports to: Head of ProVeg Incubator

Responsibilities

• Programme Leadership: You will own and continuously evolve the structure, content, and delivery of the Incubator programme.
• Curriculum Development: You will curate and coordinate a world-class curriculum, including workshops, expert talks, and networking events.
• Startup Support: You will work hands-on with leading startups in the food tech space, coaching and supporting them during and after the programme on strategy, fundraising, and go-to-market topics.
• Impact & Knowledge Management: You will build and manage knowledge-sharing systems, KPIs, and programme impact tracking.
• Community Building: You will expand our global mentor network and stakeholder community.
• Startup Selection: You will contribute to the selection process of startups in close collaboration with the team.
• Trend Monitoring: You will stay ahead of trends in food innovation and identify high-potential startup teams early.
• Budget Management: You will manage the programme budget and ensure effective resource allocation.
• Representation: You will represent the Incubator at industry events and within the broader startup ecosystem.

Qualifications

• You hold a degree in Business, Economics, Innovation, Food Tech, or Biotechnology - or bring equivalent hands-on experience.
• You have 1-2+ years of experience in programme or project management, ideally within a startup incubator, accelerator, or entrepreneurship support organisation.
• You have a strong understanding of the startup ecosystem and the food innovation landscape.
• You bring excellent organisational and communication skills and thrive in fast-paced environments.
• You have an entrepreneurial spirit and a proactive, solutions-focused mindset.
• You have experience coaching or working with early-stage startups.
• You are passionate about sustainable food systems and supporting mission-driven founders.
• You are outgoing and confident and enjoy networking and representing the Incubator and ProVeg with professionalism.
• You are driven by a passion for entrepreneurship and food innovation and want to help startups succeed and build a more sustainable food system.
• You work proactively and think creatively to generate original and relevant ideas to continuously improve the incubation and acceleration programme.

Benefits of working with us

• The opportunity to work closely with groundbreaking startups from all over the world that are building the future of our food system 
• Build a strong foundation for a career in one of the most exciting areas of innovation and impact.
• A mission-driven team and work culture that values impact, autonomy, and creativity.
• Strong organisational focus on personal development and designated training budget with plenty of room for initiative, independence and responsibility
• Flexible, trust-based working arrangements and home office arrangements
• A supportive, open and diverse work environment

When?

Application deadline: 15.05.2025
Start: Ideally 15.06.2025 or 01.07.2025

Insights Analyst - Charity - FULLY REMOTE

Understanding Recruitment NFP is delighted to be partnering with Animals Asia, a leading charity dedicated to creating positive change for animals across Asia, to find a talented Insight Analyst. This is a fantastic opportunity to join their dedicated Data, Technology and Insight team and play a key role in data-driven decision-making across the Supporter Engagement Department.

As an Insight Analyst at Animals Asia, you'll be instrumental in analysing complex datasets, identifying actionable insights, and delivering strategic recommendations that contribute directly to their impactful mission. You’ll collaborate closely with colleagues to build insightful dashboards (primarily using Tableau) and communicate key findings to stakeholders across the organisation. Your expertise in SQL and data visualisation will be crucial in driving Animals Asia's vital work.

Key Skills:

• Proficient in SQL for querying and manipulating data to extract meaningful information.
• Strong experience in working with data visualisation tools such as Power BI or Tableau to create clear and impactful reports and dashboards.
• Familiarity with the Google suite, Google Sheets, Google Meets, etc.
• Proven ability to work effectively with colleagues of all technical abilities, translating complex data into understandable insights and reports.

Contract Details:

• Position: Permanent (Fully Remote)
• Salary: £40,000 per annum
• Location: Home-based, ideally UK

This is an exciting opportunity to join a dynamic team within a truly impactful organisation.

To find out more about this opportunity and the recruitment schedule, please contact Harry Bullock at Understanding Recruitment NFP.

We have partnered with our charity client in their search for a Digital Marketing Manager to Join their team for a contract role until December. 

Key responsibilities

The Digital Marketing Manager will be responsible for leading the development and execution of digital marketing plans that align with the overall digital strategy, driving income and awareness. This will involve working across key moments in the supporter calendar, including cash appeals, product launches, and organisational communications.

 A central part of this role is to drive digital marketing in all its forms, from paid search and paid media to email marketing, using data-led insight to deepen supporter relationships and increase online income. The Digital Marketing Manager will also play a key role in connecting teams across the organisation, embedding digital marketing into strategic planning across departments, including fundraising, campaigning, and volunteering.

Key responsibilities include:

• Planning, developing, and executing digital marketing campaigns on time, within budget, and aligned with acquisition and revenue targets.
• Driving income, strong traffic, engagement, and supporter conversion across priority campaigns through paid media, paid search, and email marketing.
• Providing strategic oversight of e-communications and acquisition campaigns, generating high-level insights for effective segmentation and timing.
• Maintaining strong agency relationships to deliver high-profile paid digital campaigns, ensuring strategic objectives and KPIs are aligned.
• Delivering performance reporting and insight in collaboration with the Digital Optimisation Analyst to enable data-driven decision-making and continuous optimisation.
• Activating humanitarian crisis responses with a rapid, agile, and iterative digital-first approach.
• Managing a high-performing team spanning acquisition, digital marketing, and email marketing, driving consistent performance and alignment with business objectives.
• Providing digital marketing input into content gathering trip briefs and key campaign planning meetings, leading on creative concept testing to ensure assets are optimised for digital marketing and advertising channels.

Person Specifications

• Extensive experience in developing and executing strategic digital marketing plans within B2C environments.
• Extensive technical and hands-on experience with Paid Search, Paid Social, and other digital marketing platforms, with a focus on campaign development, optimisation, and driving conversions and traffic.
• Demonstrated success in leading and developing high-performing teams to design and execute integrated digital marketing strategies, while effectively managing complex budgets and delivering measurable results.
• A strong understanding of email marketing strategy and segmentation, with experience delivering engagement and supporter journeys.
• Experience with a wide range of digital marketing tools and performance tracking platforms, including GA4, Google Tag Manager, Google Ads, Meta Ads Manager, Microsoft Advertising (Bing Ads), and other key analytics and campaign management tools.
• Experience overseeing e-communications and acquisition campaigns, ensuring effective audience segmentation, timing, and avoiding message overlap.
• A data-driven, evidence-based approach to campaign analysis and optimisation.
• Excellent organisational and time management skills, with the ability to manage multiple projects simultaneously.
• Strong communication and stakeholder management skills, able to influence and engage colleagues at all levels.
• Proficiency in using email broadcast software and Google Analytics to identify performance issues, troubleshoot delivery or engagement problems, and implement improvements.
• The ability to apply data analysis from paid social, paid search, and display advertising to optimise campaign performance, resolve underperformance, and inform future strategy.
• The capability to use insight from digital platforms to make informed adjustments in real time, particularly during high-pressure scenarios like emergency appeals or major campaign launches.
• The ability to resolve integration challenges across multiple platforms to ensure consistent tracking, attribution, and reporting.

What’s on Offer:

Hybrid (2 days a week in London) or full-remote contract options
Contract until December 2025 
July start date 
Salary £48,937 (including London allowance) for a hybrid working pattern (2 days in the office, 3 days remote), or £44,056 for fully remote working.

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

A mission-driven and impact focused single programme NGO is seeking an Interim Finance Director for a 1 year maternity cover contract. The role is fully remote (from within the UK) and is full-time (5 days per week) for a 12 month contract. There may be the requirement to travel to Ghana on occasion throughout the 12 months. A busy role, in a vibrant charity headed by a passionate Founder/CEO – the role represents the chance to be part of a fantastic international organisation.

Salary is £63,000 - £70,000 depending on skills and experience, and the role would best suit a fully-qualified accountant with significant experience managing global finance teams within the international development sector.

The organisation’s mission is to get 3-6 year old children in rural Africa to thrive.  They have developed an award-winning Early Childhood Development programme, proven its impact through rigorous evaluation, and scaled it with governments in both Ghana and Uganda. It is currently reaching over 300,000 children per year, and we aim to reach 1 million children per year by 2028. The programme benefits both preschool age children and unlocks the potential of marginalised rural parents.

With around 100 staff globally, the interim Finance Director will manage a diverse team of finance professionals. Your role will include setting and managing budgets, supporting fundraising strategy and proposals, overseeing spend and financial controls and processes.  You will lead the finance team in Ghana made up of a Junior Finance Manager, four Finance Officers, two bookkeepers and a Procurement and Logistics Officer.  You will also manage the Uganda Finance Officer, and Global Finance Manager based in the UK.

The role will involve a mixture of hands-on accounting, complex donor reporting, consolidated and year-end accounts, budgeting, forecasting, scenario planning and financial modelling. Xero is used across the organisation, and financial year-end is December.

Duties include:

· Contribute to the development and implementation of the organisation’s scale and income-generation strategy, including exciting new opportunities for potential expansion to the southern regions in Ghana and exploring implementation of the programme in a new country.

· Develop and strengthen robust and flexible cost models (including sensitivity analyses/stress testing) to guide decisions around the pace and rate of scale, staffing & resource requirements, ensure value for money and maximise cost efficiencies.

· Develop robust budgets for new and renewal funder applications, considering complexities around funder restrictions, currency exchange and forecast economic conditions.

· Ensure that the organisation-wide financial systems, policies, procedures and internal controls and audits are robust, compliant and best practice to support current activities and future growth.

· Be pro-active in identifying ways to improve efficiencies and strengthen financial rigour, including leading on internal projects to enhance systems and processes to automate approvals and develop cost recovery models as we look to expand our operations outside Ghana and Uganda.

· Lead and coach the finance team to maintain and deliver operational excellence & financial rigour, closely monitoring the operating and financial reports against plans and budgets.

· Lead monthly financial reviews and oversee timely production of monthly, quarterly and annual financial reports to the Board, donors and management team.

· Work with our internal operations and programmes team to develop financial systems so that direct financial support is provided to local government partners and they are able to take on responsibility for and account for programme budgets, including overseeing termly financial disbursements and reporting.

· Work with programmes team to build the capacity of local government partners in financial management, procurement, and budgeting so that they will eventually be able to fund and sustain the programme themselves. Create the budgets, financial information, documentation and materials for funding proposals.

· Oversee the creation of all financial reports for funders, ensuring mechanisms to track and report against restricted income are robust, and preparing financial analyses for funder

· Provide monthly and quarterly management accounts for trustees summarising current and forecast financial position for the year, cashflow analysis and KPI reporting.

· Attend trustee meetings, present information to the Board and liaise with Board members, including leading the quarterly Finance and Audit Committee meetings.

· Ensure that the Statutory Accounts for all entities are prepared, including internal information is collated and provided, external auditors are instructed and deliver to standard.

· Ensure all organisations are compliant with tax, regularity and legal requirements (e.g payroll, tax, NGO registration, insurance, registrations with regulatory authorities)

· Actively manage the performance and build the capacity of direct reports through training, coaching, holding 1to1s, setting performance goals, appraisals, developing new policies and practices.

Requirements: 

-Fully-qualified ACCA, CIMA, ACA essential

-Prior experience working as Head of Finance or Finance Director in an international development charity (NGO)

-Prior experience managing a global team

-Deep understanding of international charity finance - donor reporting, programmes finance, foreign currency transactions

-Strategic finance experience covering budgeting, scenario planning, consolidated accounting and financial modelling - within an NGO setting

-Must be able to start the role quickly - ideally immediately available or with a short notice period

Closing date: Ongoing / ASAP

Interviews: Ongoing

Please send your CV for immediate consideration.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

 The External Relations (ER) department includes private fundraising, marketing & communications and advocacy. ER’s goal is to mobilize external audiences to raise funding to meet core organization needs deliver programs that support our clients to recover and gain control of their lives; influence policy changes to improve outcomes for our clients; and build and grow our global brand.

The Financial Planning and Analysis (FP&A) team plays a vital role in supporting ER to advance our ambitious global strategy. The FP&A team (1) is a strategic finance partner to leadership and ER teams (2) leads revenue modelling and budget development (3) provide insights and analysis to support decision making on funding decisions and critical initiatives. ER’s FP&A team sits within the Business Operations and Analytics unit, the backbone of the ER department which provides best-in-class strategy, financial planning, analytics, and operational support. The FP&A Senior Analyst will also be an integral part of IRC’s broader Finance organization. The Senior Analyst, FP&A, will be assigned a portfolio of ER teams. This role requires strong project management, the ability to drive projects from end to end, strong communication and interpersonal skills, and the commitment to deliver high quality results at a fast pace

 KEY ACCOUNTABILITIES

• Lead financial planning, reporting and analysis projects, with minimal supervision 
• Build and maintain robust revenue and expense models
• Generate insights on performance, track progress and identify risks and opportunities to meet target
• Provide strategic decision making support on critical initiatives, including the development of business cases
• Develop a strong command of data and systems that enable FP&A delivery (e.g. Power BI, Integra, Salesforce)
• Produce high-quality deliverables (often spreadsheets, decks, memos, and analysis) with little re-work required
• Confidently present analysis and recommendations to global leaders to facilitate decision-making and alignment 
• Collaborate closely with global senior leaders, building trusted relationships, making recommendations that account for their needs, and influencing them to act
• Promote a positive, collaborative, and inclusive working environment

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• **Bachelors Degree, preferably in Finance, Economics or Business
• Solutions-oriented and ability to drive tasks and projects independently
• Ability to explain complex financial concepts to non-finance stakeholders
• Strong organizational and time-management skills – proven ability to prioritize against simultaneous demands and deliver at a fast pace
• **Strong analytical skills – analyze, interpret, and translate quantitative data into actionable insights 
• Strong critical thinking and problem-solving skills – breakdown complex problems
• **Advance command of Microsoft Excel and Microsoft Powerpoint, PowerQuery
• Experience with cloud-based planning tools (Salesforce), PowerBI and ERP systems is desirable

Experience:

·**Considerable experience in budgeting/ financial analysis/ performance tracking

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values