Fundraising jobs in uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing and Content Officer
We are looking for a creative and proactive Digital Marketing and Content Officer to deliver impactful content and digital campaigns that inspire supporters and build awareness of our incredible cause.
If you feel you have the skills and experience for this exciting and rewarding role, then apply today!
Position: Digital Marketing and Content Officer
Location: Cambridge/Hybrid
Salary: £28,000 – £32,000 per annum (depending on skills and experience)
Hours: Full time (37.5 hours per week)
Contract: Fixed term, 12 months
Closing date: Sunday 26th October 2025 – however, we reserve the right to close this vacancy once a sufficient number of applications have been received or a successful candidate is found.
About the role:
This is a fantastic opportunity to join one of the top NHS charities in the country. As a Digital Marketing and Content Officer, you’ll create engaging, audience-led content for our social media, website, emails, and PR activity – helping to drive fundraising for the hospitals, as well as two once-in-a-lifetime projects: Cambridge Cancer Research Hospital and Cambridge Children’s Hospital.
You’ll work closely with the Communications team to produce creative content, manage social channels, support digital campaigns, and help tell powerful stories that demonstrate the impact of our work. This role offers the chance to be hands-on across a variety of platforms and make a real difference to patients, families, and staff.
Key responsibilities include:
- Creating, editing, and managing impactful content across digital platforms
- Supporting social media management and paid campaigns
- Producing copy, photography, video, and designs tailored to different audiences
- Updating and optimising content on our website and supporter emails
- Working with fundraisers, clinicians, and supporters to gather stories and content
- Using analytics to measure impact and inform future campaigns
About you:
You’ll be a confident communicator and creative thinker with a passion for storytelling and digital engagement. Organised and detail-oriented, you’ll thrive in a busy team and enjoy working collaboratively across departments.
You’ll also have:
- Experience managing content and engagement on social media
- Strong copywriting and editing skills for a range of audiences
- Knowledge of using CMS systems (ideally WordPress)
- Photography/videography skills and confidence creating visual content
- The ability to work to tight deadlines with excellent attention to detail
Desirable:
- Three years’ experience in digital marketing/communications
- Experience with Canva, video editing, and email marketing platforms
- Familiarity with the charity or healthcare sector
APPLICATION PROCESS
Please send your CV and a covering letter explaining why you are a good fit for the role.
In return:
You’ll be part of a supportive, ambitious team working for a cause that changes lives.
We offer a fantastic benefits package including:
- Pension Scheme with 4x Life Assurance
- 25 days Annual Leave + Bank Holidays + Your Birthday off
- Enhanced Maternity and Paternity Pay
- Health Cash Plan – Medicash
- Employee Assistance Programme
- Cycle to Work Scheme
- NHS Discount Schemes
- On-site Leisure Centre
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we’re always looking to enrich and diversify our charity.
Other roles you may have experience in could include: Digital Marketing Officer, Content Officer, Social Media Officer, Marketing and Communications Officer, Communications Executive, Media and Content Officer, Digital Communications Officer, Marketing Executive.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: PAL-251
Thursday, 9th October 2025 at 9.00am
Are you a proactive, motivated and influential individual with a deep understanding of UK policy-making and influencing processes, ideally in areas related to social justice? Do you have proven experience of developing and delivering successful influencing strategies that led to policy change?
If so, join St Giles as our Policy and Advocacy Lead, where will lead the development and execution of our policy agenda and advocacy strategy. As an integral part of our Communications team, you will see you play a central role in how St Giles shapes and participates in public debate, influences government policy, and ensures the voices of those with lived experience are at the heart of decision-making.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As Policy and Advocacy Lead, you will deliver a bold and evidence-based policy and advocacy plan aligned with St Giles’ three pillars of work: Poverty, Violence & Exploitation and Criminal Justice. You will also provide strategic advice and support to leadership and executive teams on political and policy developments and ensure our influencing work is inclusive, grounded in lived experience and reflects the values and priorities of St Giles.
We will also count on you to lead the development of policy positions, briefings, consultation responses, and reports, oversee research projects and ensure robust evidence underpins all policy recommendations and to build and maintain relationships with policymakers, government departments, think tanks, and stakeholders. Leading, managing and inspiring the Policy and Influencing team to deliver high-impact work is also a major aspect of this role, as is collaborating across departments, such as Programmes and Fundraising, to integrate policy work into wider organisational objectives.
What we are looking for
- Strong political acumen and the ability to navigate complex stakeholder environments
- Proven experience managing and motivating high-performing teams
- A commitment to anti-racism, equity, and working in solidarity with marginalised communities
- The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience
- The ability to think creatively to secure funding
- A collaborative, approachable and professional approach to your work
- Excellent interpersonal, relationship-building and communication skills, verbal and written
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
Closing date: 09 October 2025 at 9 a.m. Interview date: 17 October 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region.
KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.
We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities.
Executive Director of Corporate Services
Air Ambulance Charity Kent Surrey Sussex (KSS)
Across Rochester, Kent and Redhill, Surrey
£100,000
The role
It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives.
About you
We are seeking a highly collaborative, financially competent leader, with:
-
Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning
-
A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach
-
Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.
Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.
Inclusion
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.
How to Apply
For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors at Prospectus, Anna Gardet or Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Wednesday 8th October 2025
Interviews with Prospectus: 14th – 28th October
Engagement meetings with KSS: w/c 3rd November 2025
Interviews with KSS: w/c 10th November 2025
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Digital Performance Advisor
What’s on offer:
Salary: London £54,527. Cardiff/ Warrington/ Edinburgh £49,664
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Conduct in-depth analysis of user behaviour across Christian Aid’s digital platforms using a range of analytics tools. Structure, extract, and interpret data to generate insights that inform and improve the overall digital experience.
- Develop and present data-driven hypotheses to evaluate and optimise campaign performance. Provide clear feedback and actionable recommendations to support ongoing digital enhancements.
- Serve as a subject matter expert in digital analytics, delivering detailed campaign performance reports and actionable insights. Collaborate closely with cross-functional teams to build consensus and drive data-informed decision-making.
- Utilise digital reporting dashboards such as Power BI and Looker Studio to effectively communicate key digital KPIs, enabling informed, strategic decisions across the organisation.
- Perform user experience analysis through usability testing and analytics tools to identify opportunities for improvement on the Christian Aid website, ensuring an optimised and impactful user journey.
- Design and implement robust A/B and multivariate testing strategies. Ensure thorough documentation, analysis, and dissemination of testing outcomes to promote a culture of learning, iteration, and continuous improvement
About you:
- Demonstrated expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across platforms such as Google Analytics 4, email marketing, social media, and META.
- Proven ability to optimise marketing, fundraising, and conversion strategies through comprehensive performance analysis.
- Highly proficient in statistical analysis techniques, including:
- Descriptive and comparative statistics
- A/B testing
- Data modelling to identify trends and support performance improvement
- Advanced knowledge of digital performance tools and frameworks, including:
- Google Analytics 4 (funnel analysis, segmentation, e-commerce tracking)
- Google Tag Manager
- Hotjar or ContentSquare
- Power BI
- Looker Studio
- Skilled in defining and managing tracking requirements, implementing tag management solutions, and integrating digital data with CRM systems.
- Strategic and analytical thinker with a strong learning mindset; able to work independently to:
- Identify performance gaps
- Develop innovative solutions
- Implement methods to improve user experience and increase conversions
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
1st stage Interviews to be held via Teams on Thursday 9th October, with 2nd stage being held on Thursday 23rd October (likely to be in person at their Waterloo offcie).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £38,000 to £40,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
This is a pivotal new role within RABI’s Marketing & Communications team, managing the planning and delivery of RABI’s presence at high-profile agricultural, corporate and external affairs events throughout the year, whilst overseeing the management and deployment of volunteers and ambassadors at shows and local engagement activities across England and Wales. The Events & Engagement Manager will ensure that all activities reflect RABI’s values and strategic goals and that our network of volunteers and ambassadors are expertly managed and supported.
You’ll be responsible for managing a high-performing events function, overseeing two Events and Marketing Coordinators and working collaboratively across the charity to ensure RABI is visible, active and engaged across the sector. You will bring experience, professionalism and a hands-on approach to deliver high-quality, mission-driven events that drive brand awareness and build relationships across our community.
KEY RESPONSIBILITIES
Strategic Leadership of Events and Ambassador Programme
- Lead the development and implementation of a national events strategy that reflects RABI’s priorities and enhances the charity’s presence across rural and farming communities.
- Build and maintain a comprehensive events and shows calendar, ensuring a coordinated and strategic approach to regional and national opportunities.
- Work closely with RABI’s Fundraising, External Affairs and Volunteering teams to ensure events, conferences and shows are aligned with RABI’s strategic objectives and are on brand.
- Lead and develop RABI’s new Ambassador programme, working in collaboration with the Volunteering department to launch the programme from pilot to national rollout.
Agricultural Shows and Sector Representation
- Take a leading role in managing RABI’s presence at key agricultural shows and rural events (e.g. Royal Welsh Show, Great Yorkshire Show, Oxford Farming Conference, LAMMA).
- Oversee the end-to-end delivery of shows and events attendance including logistics, stand design, staffing, promotional materials, health and safety and evaluation.
- Represent RABI at events with professionalism and warmth, acting as a visible ambassador and engaging with supporters, stakeholders and the public.
- Build strong relationships with show organisers and agricultural networks to secure prominent placements and collaborative opportunities.
Event Management and Delivery
- Project manage a range of events including:
- National and regional agriculture shows and conferences
- Volunteer and ambassador engagement events
- Rural community outreach and partnership events
- Ensure all events are delivered to a high standard, on time and within budget.
- Oversee and manage logistics including venue hire, AV, accommodation, transport, catering, health and safety and accessibility.
- Manage risks and ensure compliance with RABI’s policies, safeguarding protocols and relevant regulations.
Team Leadership and Development
- Line-manage two Events and Marketing Coordinators, providing regular support, mentoring and performance reviews.
- Foster a collaborative and proactive culture within the team, encouraging innovation and continuous improvement.
- Delegate effectively and ensure clarity of roles and responsibilities across the team.
Cross-Team Collaboration
- Work closely with your colleagues in the Communications team to plan promotional content for each event (print, digital and social media).
- Contribute to the wider communications planning cycle, identifying storytelling opportunities arising from events.
- Coordinate with Fundraising, External Affairs and Volunteering colleagues to ensure event activity supports supporter engagement and community mobilisation.
Monitoring, Reporting and Evaluation
- Monitor event budgets, track expenditure and provide clear financial reports.
- Gather and analyse attendee feedback, media coverage and impact data to evaluate the success of each event.
- Produce regular updates for the Senior Strategic Communications Manager and Head of Marketing and Communications.
PERSON SPECIFICATION
Essential
- A minimum 5 years’ experience working in a successful Events team at a managerial level.
- Proven experience in managing a broad portfolio of events, ideally within the charity, agricultural or rural affairs sectors.
- Demonstrable experience of line-management and overseeing the management of volunteers/ambassadors
- Proven experience leading high-profile public-facing events such as exhibitions, trade shows and external affairs events
- Excellent organisational and project management skills with a high attention to detail.
- Confident communicator and relationship builder, able to represent the charity with professionalism and warmth.
- Comfortable working flexibly, including occasional evenings, weekends and national travel.
- Understanding of health and safety and safeguarding considerations in event delivery
- Full UK driving licence.
Desirable
- Previous experience in rural or farming events
- Welsh language proficiency (spoken and/or written) is desirable for this role, to support effective comms and engagement with Welsh-speaking stakeholders and communities.
- Experience using CRM systems (preferably Microsoft Dynamics) and event evaluation tools.
- Basic design and marketing skills (Canva, Adobe Creative Cloud or similar)
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 151
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: 22.5 / 37.5 Hours, Monday - Friday
Rate of pay: £26,000 - £27,000 per annum (pro rata for part time hours)
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About the role
The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- To provide support and advocacy services to clients experiencing domestic abuse
- To ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To maintain and enhance service delivery standards and effectiveness.
- To support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
- To collate and obtain feedback regarding the effectiveness of the service.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 17th October 2025 at 5pm.
Interviews will be held on a rolling basis.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Chief Executive Officer
Charity (social justice)
London/hybrid 2-3 days in office pw
Full-time role, open to flexible working and job-share
£97,000 to £104,000 per annum
Our client is the leading organisation for young women on low or no pay. Our purpose is to create an equal world of work and raise young women’s incomes.
We work with and for young women aged 18–30 across England and Wales, campaigning for a fairer financial future while providing practical support to help them thrive. Together, we champion workplace equality, amplifying young women’s voices and creating change through services, research, campaigning and influencing.
The Role
We are seeking a bold, inspiring, values-led Chief Executive Officer to take the charity into its next chapter, building on our strong foundations to grow the organisation’s impact and influence. You will work closely with the Board and senior leadership team to deliver our current strategic plan and shape the next phase of organisational growth.
As CEO, you will be a powerful ambassador for the charity, ensuring that the voices of young women are heard at the highest levels. You will combine strategic vision with operational excellence, balancing high-quality service delivery with campaigning, policy influence and financial sustainability. You will strengthen partnerships with funders, policymakers, partners and the media, while fostering a collaborative and inclusive culture within the organisation.
We are already a high-impact organisation, with a strong strategy in place, a collaborative Board, a talented and committed staff team and a large network of over 10,000 young women supporting our mission, alongside many allies. Thanks to our endowment and growing fundraising track record, we are also in a financially stable position.
The Person
We are looking for a visionary and strategic leader who thrives on building strong relationships and collaboration. To be successful in this role you will need:
- A proven track record of leadership at senior level in the charity or social purpose sector, ideally as a CEO.
- A proven ability to develop and deliver ambitious organisational strategies and achieve transformational impact.
- An ability to balance high-quality service delivery with campaigning and policy influence.
- Credibility, presence and gravitas to represent the organisation externally and enhance its profile and influence.
- A deep commitment to equality, diversity, inclusion, and the empowerment of young women.
- Experience building high-value partnerships with funders, policymakers and stakeholders at all levels.
- A collaborative and facilitative leaderships style, able to inspire, support and positively challenge staff to achieve excellence.
- Expertise in financial and operational management, including income generation and sustainability planning.
This is a unique opportunity to lead a dynamic and ambitious organisation delivering meaningful and lasting change. If you share our vision of a fairer future where every young woman can thrive at work and you are ready to drive impact at the highest level, we would love to hear from you.
How to Apply
We are working with Prospectus as our recruitment partners. To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment timetable
Application deadline 26th October
Prospectus interviews 10th – 14th November
Senior Leadership Team engagement session and meeting with young women 1st December
First stage panel interviews 4th December
Final stage panel interviews 9th December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£24,000 pa + benefits (including 25 days annual leave, company car and pension)
This roles covers Thames Valley and the surrounding area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
Location:
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
An outstanding opportunity for an established Procurement Professional to lead and develop the UK Procurement Function of a globally renowned Humanitarian Aid Charity.
Médecins Sans Frontières/Doctors Without Borders (MSF) is an international medical humanitarian organisation. It provides lifesaving emergency relief and longer-term medical care to vulnerable and excluded communities in more than 70 countries around the world. As an independent organisation, MSF delivers care based only on need, regardless of ethnic origin, gender, religion or political affiliation.
The UK team operates out of centrally located offices in Aldgate in East London (less than 10 minutes-walk from Aldgate East). It is a vibrant and modern team environment, with an expectation that colleagues come into the office 2 days a week. Wednesday is the core 'Community Day' for all staff and includes an all-hands staff meeting and free community lunch available for everyone each week.
This is a brand-new Head of Procurement position and we're looking for a collaborative and strategic Procurement Leader to shape the future of procurement at MSF UK.
Why this role?
Lead with purpose - bring procurement in-house and build a central function that champions best practice, compliance, and ethical sourcing.
Drive real impact - oversee £19m of annual spend and influence how MSF UK delivers value, sustainability, and innovation.
Work across sectors - collaborate with fundraising, operations, legal, IT, and more, ensuring procurement is seen as a trusted partner.
Grow and develop - lead the function, coach and mentor colleagues across the organisation, and embed a culture of strong, values-driven procurement.
Who we're looking for:
You don't necessarily need to have worked in the charity sector before - what matters is your ability to bring others with you and deliver smart, sustainable procurement outcomes. You will also be someone who cares about people, embraces change with confidence and enthusiasm, is reflective, open to giving and receiving feedback, and committed to ongoing growth and development.
We'd love to hear from you if you have:
- Senior procurement experience, with a proven track record of delivering cost savings and creating value.
- Strong knowledge of indirect procurement categories, including experience in reviewing and negotiating supplier contracts.
- A collaborative approach, with excellent relationship-building and influencing skills.
- Experience embedding procurement practices within complex or decentralised organisations.
- A strong commitment to sustainability and ethical procurement, with experience delivering against organisational goals.
- CIPS qualification (Level 5 or above), or equivalent experience.
What MSF UK offer:
- 28 days' annual leave + public holidays.
- 10% employer pension contribution (after 3 months).
- Group Life Assurance (4x salary).
- Cycle to Work Scheme or Bike Loan.
- Access to confidential 24/7 support services.
MSF UK operates a flexible hybrid working model, with a vibrant London office as your base and plenty of opportunities to connect beyond the day-to-day. From team socials and coffee (and cake!) catch-ups to a running club, softball team, craft club, choir, and reflections group, you'll find a welcoming community where you can bring your whole self to work and be part of something bigger.
Inclusion & Accessibility
MSF UK is a diverse, inclusive, and values-driven organisation that welcomes applications from across all sectors. MSF UK recognises that great candidates bring different backgrounds and experiences, and the organisation is committed to ensuring everyone feels supported throughout the recruitment process.
This campaign is being managed exclusively by Morgan Law, who are proud to be partnering with MSF UK to deliver an inclusive and accessible recruitment process. If you require any adjustments at any stage, please let us know and we will be happy to help.
Please note: all applications must be submitted via Morgan Law. CVs sent directly to MSF UK will not be considered.
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Web Optimisation Manager
What’s on offer:
Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
- Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
- Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
- Technical SEO
- Site audits
- Keyword research and analysis
- Competitor and backlink analysis
- Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
- Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
- Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
- Lead the organisation’s tag management strategy and implementation, including:
- Tag structure and tools
- Server-side tagging
- Integration with the customer data platform (CDP)
- Ensuring all tracking functionality is accurate and effective
About you:
- Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
- Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
- Advanced expertise in technical SEO, including:
- On-page and off-page optimisation
- Technical SEO best practices
- Successful implementation of link-building strategies
- Highly proficient in digital analytics and performance tools, including:
- Google Analytics 4 (GA4)
- SEMrush (or equivalent platforms)
- Google Tag Manager
- Hotjar and ContentSquare
- Power BI and Looker Studio
- Experienced in managing external suppliers and partners across digital platforms and tools.
- Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
- Strong ability to produce clear, insight-driven digital performance reports using data from:
- GA4
- Social media insights
- META platforms
- Other performance tools
to optimise fundraising, marketing, and conversion strategies.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
As Head of Finance and Contracts, you’ll oversee all aspects of financial management and contractual compliance across the charity. This is a hands-on role where you’ll be responsible for managing and developing our small finance team, while also leading on budgeting, funder reporting and forecasting. Alongside this, you’ll oversee the organisation’s contracts ensuring we’re operating in line with best practice and regulatory requirements.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. .
Duties and Responsibilities
Leadership & Team Management
- Line manage the Finance Officer and Finance Assistant, providing guidance, support, and performance oversight.
- Actively participate in Leadership Team meetings, contributing to the development and achievement of strategic objectives.
- Support the development of the team structure, driving delivery, accountability, and continuous improvement.
- Provide data-driven insights and strategic recommendations to inform long-term decision-making and business growth.
Financial Strategy & Reporting
- Lead the annual budgeting and reforecasting process, ensuring alignment with strategic priorities.
- Oversee monthly management accounts; meet regularly with Heads of Department to monitor spend and evaluate impact.
- Support with the preparation draft statutory accounts and coordinate audit queries.
- Conduct financial analysis, working with HoDs to assess ROI across key projects and income streams.
Operational Finance
- Manage VAT returns, ensuring compliance with
- Assess risk mitigation approaches to balance financial safeguarding with delivery of organisational objectives.
- Oversee monthly payroll processing in partnership with the payroll agent and resolve payroll queries.
- Ensure the overall smooth running of day to day finances, and finance policy adoption/ adherence.
- Reviewing and maintaining Cashflow and working capital documents.
Funding & Grants
- Provide financial oversight and input for grant and corporate funding applications.
Governance & Legal Oversight
- Attend Finance Committee meetings when necessary and support preparation of required reporting materials.
- Work closely with the Director of Operations and legal advisers to review contracts for grants, fundraising licenses, or procurement—particularly where risk or value is high.
- Oversee supplier, corporate partnership and grant contracts, where highly complex working with solicitors for advice
- Develop, implement, and maintain financial policies and procedures to ensure robust internal controls.
- Stay informed on changes to relevant financial, legal, and regulatory requirements affecting the charity sector.
Skills, Experience and Qualifications
Essential
- Proven experience in charity finance, including budgeting, financial reporting, and regulatory compliance.
- Demonstrated ability to lead and manage teams effectively.
- Strong knowledge of UK charity and company law.
- Ability to communicate complex financial information clearly to non-financial stakeholders.
- Experience in managing or coordinating audits, payroll processes, and implementing robust financial controls.
- High level of integrity, accountability, and strong attention to detail.
- Strong technical proficiency in financial systems and data analysis tools (e.g., Excel, accounting software).
Desirable
- Understanding of impact and ROI evaluation in a charity context.
- Experience supporting funding applications, particularly for grants and corporate partnerships.
- Experience working in a small charity environment, and creating new systems or processes.
Application information
Applications will close on 4th October 2025 with the aim to commence shortlisting test as applications come in.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Please be aware we are actively recruiting and so early application is advised.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.
Benefits
- Wellbeing fund
- Employee Assistance Programme
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- Enhanced Maternity and Paternity Leave
- Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
We are delighted to be recruiting the first CEO for Young Southampton - a new partnership focused on making sure Southampton has the very best to offer all young people, and they can thrive in our city.
We’ll do that through collaboration - bringing together everyone with a passion for Southampton, and for children and young people. Together, we know we can make a huge difference.
As our first CEO, you’ll be shaping Young Southampton from the very start - working closely with our trustees, members and supporters to co-design and deliver an ambitious strategy.
We are seeking someone with passion, creativity and ambition - who can bring together the children and young people’s sector, our public sector partners, funders and businesses and children and young people themselves.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you believe that young people should have Somewhere to Go, Something to Do, and Someone to Listen after school? Do you want to inspire, motivate and guide young people to navigate the challenges they may face in today’s world?
If so, there is a place for you on the team at the Swan Youth Project!
Job Title: Youth Worker
Reporting To: The Head of Swan Youth Project
Work Location: In Person at The Swan Youth Centre, Berkhamsted and local area.
Part-time Hours: The role holder must be available to work Monday to Friday, covering the core hours of 3.30pm – 6.15pm when we are working directly with our young people during term time, totalling 13.75 hours per week.
Pay: £12.60 per hour – pay scale dependent on experience
ABOUT THE SWAN YOUTH PROJECT
The Swan Youth Project (SYP) Limited is a Berkhamsted based registered charity which offers 11-16+ years old of Berkhamsted and the surrounding area, a safe and secure recreational facility within which they can relax and socialise away from the stresses of school or home life. To support them in this we provide a daily drop-in facility with organised activities at the centre as well as holiday programmes, workshops, music gigs and so much more.
The SYP centre is well equipped with a DJ booth, pool table, table football, Internet room, chill-out room, Wii & Xbox, coffee bar and a fully equipped band practice room. A free snack and hot drink are offered to all members (some of whom may not have eaten all day).
ABOUT THE ROLE: You will help plan, execute and engage in activities that enhance member development.
Duties will include:
1. Running daily sessions both in the centre and off-site activities / trips
2. Assist with the planning and set up of specific activities
3. Engage and build positive relationships with young people, responding appropriately to challenging situations
4. Create a calm and safe environment for both the young people and the staff.
5. All team members take on a share of the activities required for the smooth running of the centre; i.e. running our social media channels, fundraising, timely completion of all required centre checks
ABOUT YOU:
You will have some experience working with young people; this could be through volunteer work, youth coaching, or as part of a formal qualification route. Full training will be given to develop you on this rewarding career path. What is most important is that you;
· Bring a passion for working with young people and a genuine interest in their personal development and well-being
· Have excellent pastoral skills including active listening, empathy, and building rapport with our members
· Have the ability to remain calm and composed in sometimes challenging situations, and flexible to juggle multiple tasks in the moment
· Be a team player and contribute to the running of sessions and programmes for the benefit of all members
· Be Resilient with a positive mindset and the ability to adapt to sometimes demanding and changeable situations
What we offer
- Meaningful work; knowing you are making a real difference to the young people as they develop towards adulthood.
- Competitive salary benchmarked against the Youth Work sector.
- Training both in-house and external to enable continued self-development to deliver high-level provision to our members.
- High street location, with free parking & close to transport links
The SWAN Youth Project is an equal opportunities employer and welcomes applications from all members of the community.
As part of the selection process, all candidates must be willing to undertake a DBS check and subscribe to the DBS update service
Date posted: 19 September 2025, The closing date for applications is: 22nd October 2025
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Assistant Manager – Surbiton (Part Time)
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Assistant Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
Responsible to
Commercial Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours, 3 days per week but flexible over a seven-day rota
Salary
£15,124 PTE,
Location
Surbiton
How to Apply
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Rolling
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Role Responsibilities
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Volunteer Manager and Commercial Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Commercial Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Fight for Sight’s financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Fight for Sight’s internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables Fight for Sight to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Commercial Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Fight for Sight’s health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Fight for Sight’s work and help them to understand the value of their contribution.
Management - being part of Fight for Sight
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Fight for Sight and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Fight for Sight safeguarding policies.
Other
· Required to adhere to Fight for Sight’s mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Other information
We draw your attention to some important policies that govern the research that our charity funds. You can find these on our website.
Please submit your CV and a covering letter with subject header – Assistant Manager – Surbiton (Part Time)
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
The client requests no contact from agencies or media sales.