Entry level Fundraising jobs
Do you have experience of sales in an outbound and inbound calling in a customer service environment? Are you passionate about delivering exceptional customer service? Would you like to help us drive increased revenue for our cause?
We’re currently looking for a part-time Medical Sales professional (21 hours per week) to join our team. This role will support the sales and stewardship of defibrillators and other medical devices.
Here are the skills and attributes we are looking for:
- Experience of inbound and outbound calling in a customer sales environment with an objective of relationship building, enhancing customer experience, and increasing revenue
- Passion for delivering world-class customer service
- Excellent customer service skills, with energy and empathy by telephone and in writing
- Excellent attention to detail
- Excellent administrative and time management skills to deliver results on time and within target
- High standard of written and spoken English
- Good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data, able to demonstrate accurate data entry and recording skills in a timely manner
What is the role?
As a member of our Customer Engagement team, you’ll deliver an exceptional level of customer service for all British Heart Foundation (BHF) customers, and drive an increase in revenue, through inbound and outbound stewardship activity.
You will provide a single point of contact for defibrillator and medical sales, providing advice to both B2B and B2C customers when deciding which device or devices to purchase.
You will improve and develop customer experience by engaging all customers through our stewardship activity, sales activity, and relationship management. You will manage these relationships and will work towards financial and customer satisfaction targets for stewardship.
Why Join Us?
Want to see what makes this team so special? Watch our video to hear directly from our CSC colleagues and discover why this is such a rewarding place to grow your career: Customer Service Centre video link.
Working Arrangements
- This part time role 21 hour per week. Ideally working Wed and Friday and one other day to be negotiated.
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday,
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
Thank you!
The Role:
Are you passionate about helping voluntary and community groups in the BCP Council area to survive and thrive? Can you effectively share your skills and expertise in running such groups with them?
You will be delivering information, advice, guidance, and bespoke support along with training as appropriate on the legal, income generation, technical and good practice aspects of running a VCS organisation.
You’ll be joining a flexible, innovative, and friendly team.
Key Responsibilities:
- Support and advise new and existing VCS organisations on governance, legal structures, trustee roles, strategic planning, and compliance.
- Provide tailored funding guidance, helping groups identify and access relevant grants, contracts, trading opportunities, and donor support.
- Develop and deliver training and resources, including webinars, model policies, and toolkits to strengthen organisational capacity.
- Facilitate collaboration and partnerships across the sector, encouraging shared learning, co-design, and collective action to meet community needs.
- Maintain strong networks and communication channels, offering one-to-one support, signposting to specialist services, and promoting the sector to stakeholders.
About you
You will have extensive knowledge of the voluntary and community sector (VCS) and an awareness of the changing environment for local communities and voluntary organisations and the challenges they face.
As a people person with great interpersonal skills, you’ll be able to build and maintain excellent professional relationships delivering bespoke support, which enables the local VCS to fulfil their missions more effectively, improve performance and governance and become stronger, safer, and more sustainable.
What we can offer in return
In return we offer a competitive salary and great benefits, including contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, season train ticket loan, flexible working and much more.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role:
The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.
Key responsibilities:
Programme Support and General Administration
- Monitor shared inboxes and switchboard calls.
- Respond to ad hoc staff queries and manage incoming post.
- Send initial and closure letters for client cases.
- Track inactive cases and follow up on referral forms.
- Prepare duty rotas, upload referrals and update the country information list.
- Support contract preparation and database maintenance for International Social Workers (ISWs).
- Support feedback collection and documentation.
- Assist with Mailchimp campaigns and mailing list research.
- Upload donations into Salesforce.
- Prepare donor thank-you letters and assist with prospect research.
- Provide general support across departments as needed.
Executive Support
- Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
- Track meeting actions and follow-ups.
- Support minute-taking using ai and ad hoc research tasks.
Training & Learning Support
- Coordinate training calendars and liaise with teams.
- Update training materials and manage Eventbrite pages.
- Provide limited on-the-day training support and monitor certificates and surveys.
Facilities & Office Management
- Order stationery and maintain office tidiness.
- Support logistical tasks such as PAT testing, IT coordination, and office trackers.
Registered Charity
11 - 20
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.
The client requests no contact from agencies or media sales.
Thank you!
Join Trauma Care UK as our Office & Membership Administrator!
Are you ready to play a key role in helping a national charity save lives through education and research? This exciting position is at the heart of Trauma Care UK’s mission — ensuring our organisation runs smoothly, efficiently, and with impact.
You’ll coordinate the charity’s day-to-day activities, streamline core processes, support projects and finances, and keep our members connected and informed. From managing resources and maintaining compliance to engaging with our growing membership, your work will directly strengthen the charity’s operations and influence.
You’ll collaborate closely with the Board of Trustees, Medical Director, staff, volunteers, accountants, and subcommittee chairs — as well as liaise with sponsors, members, and conference organisers to keep everything running seamlessly.
If you’re organised, proactive, and passionate about making a difference, this is a unique opportunity to be part of a small, dedicated team improving trauma care across the UK.
Person Specification
Experience
· Proven experience in operational or administrative management, preferably within a charity, non-profit, or healthcare-related organisation.
· Experience in event and conference planning, including sourcing venues, liaising with speakers, and coordinating logistics.
· Experience managing financial processes such as budgeting, transaction processing, and financial reporting.
· Experience handling procurement processes and maintaining asset and inventory records.
· Demonstrated ability to handle enquiries professionally across various communication channels (in-person, phone, email, social media).
· Experience maintaining compliance with legal and regulatory requirements, including data protection legislation.
· Experience preparing contracts and liaising with external partners such as sponsors or academic institutions.
Qualifications
· Educated to degree level or equivalent professional experience.
· Relevant qualifications in business administration, charity management, event management, or a related discipline (desirable).
· Financial or bookkeeping qualifications (e.g. AAT, bookkeeping certificate) are desirable but not essential.
Skills and Knowledge
· Excellent organisational and time management skills, with the ability to prioritise multiple tasks and meet deadlines.
· Strong attention to detail and high standards of accuracy.
· Proficient in using MS Office applications (Word, Excel, PowerPoint, Outlook) and database management systems.
· Knowledge of financial systems and the ability to process financial transactions and reports.
· Excellent written and verbal communication skills.
· Strong interpersonal skills with the ability to build effective working relationships with internal and external stakeholders.
· Ability to work independently with minimal supervision as well as collaboratively within a team.
· Problem-solving skills and initiative to identify and implement improvements to processes and systems.
· Commitment to maintaining confidentiality and handling sensitive information appropriately.
· Understanding of, and commitment to, the values and objectives of a charitable organisation
Additional information
· The post will be office based however, some degree of flexible hours and working from home can be negotiated.
· The Charity runs one annual conference (5 days) and a minimum of one Regional conference each year. The post holder will be required to support these events, which would involve some overnight accommodation.
The client requests no contact from agencies or media sales.
Thank you!
As a Project Coordinator at Mind of the Student, you’ll support the smooth planning and delivery of our mental health programmes in schools and the community. This role is ideal for someone early in their career with transferable experience from roles like sales, business support, education, customer service, or administration who’s now looking for meaningful work.
You’ll coordinate workshops, schedule sessions with schools and partners, manage enquiries, and ensure logistics run smoothly. You’ll also track programme progress, gather feedback, maintain accurate records, and support clear team communication. Strong organisation, attention to detail, and confidence using digital tools (email, spreadsheets, CRM systems) are essential.
We’re looking for someone proactive, dependable, and great at building relationships with school staff, partner organisations, parents, and volunteers. You’ll thrive in a busy environment, manage deadlines well, solve problems positively, and deliver high-quality work.
If you’re passionate about youth mental health and want to use your skills to make a real impact, we’d love to hear from you. This is a remote role with a monthly in-person team meeting in Romford, Essex.
Before applying, please read our Application Information Pack.
Good luck!
Registered Charity
6 - 10
To equip young people at school, and within the community, with the knowledge, confidence and skills to address their mental health needs.
The client requests no contact from agencies or media sales.
Thank you!
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and purpose-driven individual to join our team as Digital Marketing Producer.
Are you passionate about storytelling and digital engagement? We’re looking to recruit a Digital Marketing Producer who thrives on sharing the transformational impact of TLG’s work with diverse audiences. As a digitally savvy communicator, you’ll bring an abundance of fresh ideas and creative energy to how we engage people across our key channels - social media, website, and email. You’ll understand how to craft compelling content and copy that resonates, informs, and inspires.
As part of our Marketing, Communication & Advocacy team, you will campaign and communicate the work of TLG through a variety of channels, championing brand awareness, creativity and consistency throughout the charity. At the crux of this role is a desire and drive to creatively build awareness and inform varying audiences of the work and impact of TLG and enable them to understand more fully the barriers that struggling children face.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 2nd November
The client requests no contact from agencies or media sales.
Thank you!
At TLG, we are passionate about building an exceptional team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role offers an exciting opportunity for a motivated and purpose-driven individual to become our Graphic Designer & Editor.
As Graphic Designer & Editor, you will lead the delivery of excellent design across the organisation, championing brand consistency to effectively engage diverse audiences. You will use your creativity in design and video to raise awareness, share impactful stories, and inspire action from a wide range of stakeholders.
We are seeking someone who is not only highly creative but also proactive, organised, and determined. You will understand how to inspire, challenge and motivate others through compelling visual content, ensuring that every piece of work reflects TLG’s mission and values.
Working as part of a dynamic team, you will help communicate TLG’s work through multiple channels, driving brand awareness and creativity throughout the charity. At the heart of this role is a desire to creatively showcase the life-changing impact of TLG’s work and enable audiences to more fully understand the barriers and challenges that struggling children face.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 23rd November
Initial Interviews: Thursday 27th November – Online
Final Interviews (TBC): Wednesday 3rd / Monday 8th / Tuesday 9th December – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.