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ID: 1826 Service Manager
Service: Wigan Crisis Space
Salary: Starting at £37,211 and rising to £41,518 FTE per annum
Location: Wigan Crisis Space
Hours: 37 hours per week (full-time) – flexible across the week, hours will include some weekend and evening work
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the service delivery our Wigan Crisis Space that operates in Wigan town centre. The service operates from 3pm – 10pm , 7 days per week. There is an expectation that the post holder will work flexibly to meet the needs of the service. Please see Job Description for additional information.
The Wigan Crisis Space forms part of the Greater Manchester VCSE crisis pathway, we are non- clinical alternative to A&E. The focus of our work is to offer timely support to adults who are experiencing mental and emotional distress and suicide ideation. The Crisis Space is an out of hours service that creates a safe space for adults to access timely compassionate support from trained recovery workers.
The Service Manager will have responsibility to line manage two Team Leaders, and overall leadership for the staff team working within the service. We are looking for a values driven leader who can work closely with the Operational Manager to support and develop the service to increase our reach to adults who are experiencing a MH crisis.
Main Responsibilities:
· working within the Wigan Crisis Space to provide leadership and management to the staff team to ensure the delivery of a safe, effective and appropriate service to adults living within the Borough of Wigan
· ensuring that the service is integrated, comprehensive and makes a difference to people using it, with clear focus on improving mental and emotional health and wellbeing and social outcomes meaning that people will be healthier, safer, happier, more resilient, more independent and better able to enjoy life opportunities.
· Facilitating opportunities for staff, volunteers and people who use the service to contribute to the ongoing development of the Crisis Space by sharing learning, listening and sharing and responding to feedback and by using the feedback from this to create and implement a continuous development plan
Main Requirements (for details check the job description and person specification):
· Experience of managing and leading teams within health, social care, voluntary sector or community-based services, including supervision, performance management and staff development.
· Experience of working with adults experiencing mental health challenges, including safeguarding, risk management, partnership working and achieving positive service outcomes
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, adults, children, young people and funders.
·Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 20th July 2026 at 5pm
Interviews are scheduled to take place on: Friday 31st July 2026 in Bolton.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Rita Croome.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Administrative Assistant plays a key role in supporting the effective delivery of services, projects, events and member communications across the organisation. Working closely with the Head of Services and colleagues across teams, the postholder will provide high-quality administrative, project and operational support, helping to ensure services run efficiently and members receive excellent support and communication.
This is a varied role requiring excellent organisational skills, attention to detail, strong communication abilities and the capacity to manage multiple priorities.
Key Responsibilities
Services Administration
• Provide administrative support for the planning, delivery and evaluation of webinars and online events.
• Support the production and distribution of Fragile Links, including content coordination, proofreading, scheduling and publication processes.
• Assist the Head of Services with the administration and project management of conferences, events and service-related projects.
• Maintain accurate project records, databases and documentation.
• Updating information on the website when requested
• Maintaining records and information on research requests
Project Administration
• Provide administrative support for partnership projects
• Maintain accurate participant and project records in line with data protection requirements.
• Coordinate member communications relating to projects and programmes.
• Monitor participation, gather feedback and support project reporting.
Membership and Member Support
• Support colleagues with membership communications and messaging when required. • Assist with member enquiries and administrative requests.
• Ensure member records are maintained accurately and confidentially.
Volunteering and support groups
• Support the Head of Services managing volunteer requests and meetings
• Run induction meetings for new volunteers
• Manage and promote the support group meetings across the platforms
Cross-Team Administration and Support
• Provide customer service support for the online shop, including responding to customer enquiries and assisting with product updates.
• Contribute to organisation-wide projects and initiatives as required.
• Database administration
• Support fundraising administration tasks
General Responsibilities
• Work collaboratively with colleagues across all teams.
• Maintain accurate records and databases in accordance with organisational policies and GDPR requirements.
• Undertake other duties appropriate to the role as reasonably required.
Person Specification
Essential
• Experience in an administrative, project support or coordinator role.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Willingness to speak to people over the phone and respond to enquiries.
• Ability to manage multiple tasks and competing priorities.
• Strong written and verbal communication skills.
• Good IT skills, including Microsoft Office and database/CRM systems.
• Experience maintaining records and handling confidential information.
• Ability to work independently and as part of a team.
• Commitment to providing excellent customer and member service.
Desirable
• Experience working within the charity, membership or health sector.
• Knowledge of Donorfy, Wordpress and digital communication platforms.
• Understanding of the needs of people living with long-term health conditions or disabilities.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
Lead one of the world's oldest and most influential human rights organisations
Chief Executive
Salary: £93,600 per annum
London | Hybrid working
Our client is one of the world's oldest human rights organisations. For almost 200 years, it has worked to end slavery in all its forms, partnering with survivors, civil society, governments and businesses to influence laws, policy and practice that create lasting systemic change.
As our client enters an exciting new chapter, they are seeking an exceptional Chief Executive to lead the organisation through its next phase of impact.
This is a rare opportunity to lead an internationally respected organisation at a pivotal point in its journey. With a renewed strategic direction, a committed Board and an experienced senior leadership team, the successful candidate will build on strong foundations to strengthen organisational capability, foster a high-performing culture and maximise the organisation's impact in an increasingly complex global environment.
Working closely with the Board, staff, partners and supporters, you will provide strategic, financial and organisational leadership while acting as a compelling ambassador for the organisation. You will build trusted relationships across government, philanthropy, civil society and business, ensuring the organisation continues to influence policy, practice and public understanding of modern slavery.
We are interested in hearing from leaders who bring:
• Significant executive leadership experience, with responsibility for organisational strategy, people, finance and fundraising.
• A track record of leading organisational development, building high-performing teams and leading positive cultural change.
• The ability to build trusted relationships, influence senior stakeholders and represent an organisation with credibility and impact.
• Experience of securing sustainable income and developing strong funding partnerships.
• Strong financial and strategic judgement, balancing long-term ambition with effective operational delivery.
• A commitment to the organisation's mission and the leadership qualities to inspire people, build confidence and deliver lasting impact.
Whilst an understanding of the organisation's mission is important, our client is first and foremost seeking an exceptional organisational leader. Applications are welcomed from candidates both within and beyond the modern slavery sector who can demonstrate the leadership capability to guide the organisation through its next chapter.
This is an opportunity to lead an organisation with a remarkable history, work alongside exceptional colleagues and partners, and help shape a future where everyone can live free from slavery.
To find out more about the role and how to apply, please view the appointment brief located below the advert on the Prospectus website.
Recruitment Timetable
Deadline for applications: Sunday 9th August
Prospectus interviews: Weeks commencing 17th August and 24th August
Engagement calls with the Interim CEO: 7th and 8th September
Board panel interviews (in person): Monday 14th September
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a new leader to guide the organisation through its next phase of development, building from a position of strength. The organisation is in the first year of a clear and ambitious three-year strategy, with a strong core team of staff and a healthy financial position.
The outgoing Executive Director was previously also the organisation’s Advocacy Director, and continued to deliver both functions within one role. For this reason the Board of Trustees is advertising the position in two configurations. Applicants are welcome to express an interest in either:
• Option A — Part-time Executive Director. A 0.6 FTE part-time post which is a leadership and management role only, and does not include delivering the advocacy activities of the organisation. These will be undertaken by a separate part-time Advocacy Director, who carries the advocacy responsibilities covered by the associated Advocacy Director job description.
• Option B — Full-time Executive Director. A single full-time post in which the successful candidate takes on both the part-time Executive Director role and the responsibilities of the part-time Advocacy Director role being advertised concurrently. The successful candidate must meet the person specification requirements of BOTH roles.
Ensuring every life lost to armed violence is recorded, identified, and acknowledged.
The client requests no contact from agencies or media sales.
Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
People & HR Management
Compliance
Organisational Systems
Programme & Delivery Support
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
Desirable Relevant Experience, Skills, and/or Aptitudes
We are looking for someone who:
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
£42,750 - £46,500 per year
Fixed term (6 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Journeys and Experience Manager to join our Customer Engagement and Experience Team on a fixed term basis for six months.
We’re about to launch our new, organisation-wide, segmentation project – Designed Around You, where you’ll play a key role in using this new insight to support teams to deliver the experience our customers have of Prostate Cancer UK. You’ll be responsible for developing and delivering multi-channel customer journeys that provide a consistent and engaging experience to all customers of Prostate Cancer UK. You’ll lead the ongoing development and optimisation of how we welcome customers to the organisation, as well as our engagement journeys, ensuring that customer needs are met, and behaviours and interests are tracked across every touchpoint.
You’ll take a lead on briefing, journey design development, analysis, and reporting, to optimise customer engagement and income. Additionally, you'll act as a liaison between data delivery, insights and product teams, sharing insights and best practice across the organisation. Coaching and collaborating with colleagues and external agencies is essential to ensure successful deployment of programmes.
What we want from you
We’re looking for someone who genuinely cares about giving our customers a great experience and always thinks about how messages will land with different audiences.
You’ll bring strong experience from a communications or direct marketing environment, with a clear track record of delivering multi-channel customer journeys for a range of audiences. You’re comfortable using data to guide your decisions, with the ability to turn analysis into clear, meaningful insights that others can easily understand and act on.
You build strong relationships at all levels and work well with both internal teams and external partners, including agencies and suppliers. Alongside this, you’re organised and proactive, with solid experience of planning projects and putting marketing activity into action from start to finish.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Sunday 19th July 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd August 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you believe in the power of communities to shape change?
OCVA is seeking a values-driven Chief Executive to inspire, connect and champion Oxfordshire’s community and voluntary sector.
This is an opportunity to lead a respected local infrastructure organisation at the heart of Oxfordshire’s voluntary and community sector. As Chief Executive of OCVA, you will work alongside a committed Board and a small, passionate team to support charities and community groups, promote and champion volunteering, influence local systems, and ensure the sector’s voice is heard.
You will balance strategic leadership with strong relationships. This includes working closely with local councils, funders and partners, while staying grounded in the realities faced by community organisations.
We are looking for someone who shares our values, understands the voluntary and community sector, and is motivated by making a meaningful difference. The role is as much about listening, collaboration and trust as it is about income, sustainability and delivery. If our mission resonates and you bring curiosity, integrity and a commitment to inclusive leadership to all that you do then we would love to hear from you.
Please ensure that your CV is up to date and accurate, including accounting for any career breaks and gaps.
In your cover letter please refer to the job description and make sure you address all the points in the person specification, explaining how your experience demonstrates your suitability for the role.
Please give examples of your experience under the 3 following key areas:
Management Capabilities & Team Building
Setting Strategy / Strategic Thinking
Financial Management / Operational Control
If you have a disability or access issues, please let us know if there are any reasonable adjustments we can make to assist you in your application or with our recruitment process.
Enabling a diverse voluntary and community sector to flourish in Oxfordshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications and Marketing Manager
Are you a confident and experienced communications professional ready to make a real impact?
We are looking for a Communications and Marketing Manager to lead the communications and marketing activities for a brand-new locally run youth charity.
As an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Communications and Marketing Manager
Location: Tilbury, Essex (Until the Youth Zone is completed and fully operational you will be based at the temporary offices space at Tilbury Community Association)
Salary: £35,000 to £40,000 (dependent upon experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Benefits: 33 days Holiday (inclusive of bank holidays) Workplace pension, Free gym access (once the Youth Zone opens) Access to OnSide’s Talent Academy; bespoke training and mentoring
Closing Date: 12noon on Monday 31 July. We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First Stage Interviews: Online – Wednesday 12 August
Second Stage Interviews: Tuesday 18th August, Dagenham
About the Role
As a key member of the organisation's leadership team, this role offers a clear pathway into senior leadership, providing the opportunity to shape strategic decision-making. This role is your chance to create and deliver an exciting, bold communications strategy that amplifies the voices of young people and brings their stories to life, while raising the Youth Zone’s profile and establishing its reputation with stakeholders across the community.
No two days will be the same, you’ll juggle multiple projects, think on your feet, and thrive in a fast-paced, purpose-driven environment. From driving digital communications to boosting visibility and reputation, you’ll play a key role, working alongside the wider team to ensure communications supports fundraising, supports strategic goals, and ensures the long-term sustainability of the charity.
You will combine big-picture thinking with a pragmatic and hands-on approach, being comfortable to move between setting direction and actively contributing to execution.
If you’re ready to take the lead, make an impact, and establish and lead the communications function for a new youth charity as it prepares to open its doors to thousands of young people, we want to hear from you!
About You
We are looking for a dynamic, innovative and creative approach to communications delivery with an interest in working in the youth sector.
You will have experience of:
If you have a passion for young people and genuine enthusiasm for working in a youth environment, then we would love to hear from you!
About the Organisation
Join a brand-new locally run youth charity, set to provide thousands of young people with the opportunity to have fun, make new friends, try something new and feel safe.
With community centric values and located in the heart of Tilbury, it will be an inspiring place for young people aged 8 – 18, and up to 25 for those with additional needs, to feel empowered and try new experiences. The building is due to be completed in 2027.
This is passionate, properly funded youth provision, with no ifs or buts. It’s about giving young people a chance to shine in an environment where they can be themselves.
It’s about opportunity.
Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Communications, Marketing, Marketing and Communication’s, Digital Communications, PR, Publicity, Communications Manager, Marketing Manager, Marketing and Communication’s, Digital Communications Manager, PR Manager, Publicity Manager, Head of Communication’s, Head of Marketing. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Play for Progress
This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic & mental health support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.
Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve and we are looking for a Head of Therapeutic Services who shares that commitment.
The Role
This is a management position with both strategic and clinical responsibility. As Head of Therapeutic Services, you will drive and develop our therapeutic offer, ensuring that our young people receive high-quality, evidence-based, and culturally responsive care. You will lead our team of multi disciplinary therapists, providing clinical oversight and operational support, and hold a small caseload of clients. You will also manage and oversee our weekly group therapy sessions on Tuesday afternoons in Croydon.
As a member of the Senior Leadership Team, the Head of Therapeutic Services will contribute to organisational strategy, safeguarding, service development and build strong working processes across the different strands of Play for Progress. You will work closely with the Executive Director and senior leadership team to shape the organisation’s Therapy Department.
Key Responsibilities:
Strategic Leadership and Service Development
Provide strategic leadership for all therapeutic services, including individual therapy, group work, and psychosocial support programmes
Develop and implement the clinical strategy aligned with the charity’s mission and the specific needs of traumatised young refugees
Represent therapeutic services within the Senior Leadership Team.
Contribute to organisational planning, annual reports and funding reports.
Clinical Practice
Maintain overall responsibility for clinical quality and standards of practice (clinical and non-clinical) to multi-disciplinary colleagues.
Ensure all therapeutic work is grounded in trauma-informed and culturally sensitive, anti-racist practices.
Provide clinical supervision to therapists and frontline staff.
Maintain a small therapeutic caseload, modelling excellent trauma-informed practice.
Support therapists with complex clinical work and risk management.
Oversee clinical record keeping and documentation.
Oversee clinical risk assessment and risk management across the team.
Ensure appropriate use of our CRM software, In-Form, for accurate case management and attendance data.
Keep up to date with developments in refugee mental health and trauma practice.
Safeguarding
Act as one of the Designated Safeguarding Leads.
Provide safeguarding support and oversight to the therapy team.
Respond to safeguarding concerns arising from therapeutic work.
Ensure safeguarding records are accurate and appropriately shared across therapy and casework team.
Work closely with other safeguarding leads and attend safeguarding meetings.
Promote a strong safeguarding culture across therapeutic services.
Operational Management
Oversee referrals and allocation of one-to-one therapy.
Monitor and manage therapy waiting lists and service capacity.
Coordinate delivery of weekly Creative Arts Therapy programmes.
Ensure effective programme logistics, room bookings and resources.
Monitor attendance, outcomes and service data using In-form.
Liaise with the Welcome Team to ensure young people are informed about Tuesday sessions.
Maintain communication with young people through weekly messages and group updates.
Support visits from funders and external stakeholders if ever required.
Team Leadership
Line manage and support a small team of therapists and therapeutic support workers
Leading on recruitment, induction and probation.
Support professional development and CPD for the team.
Foster a reflective, compassionate, trauma-informed and well-supervised working culture
Lead therapy team meetings and planning days.
Provide day-to-day support on clinical and operational matters.
Partnership Working & External Relationships
Build strong relationships with CAMHS, social workers, legal representatives and community partners.
Attend multi-agency meetings where appropriate.
Advocate for the mental health needs of young refugees.
Contribute to funding applications and impact reporting.
Represent Play for Progress externally when required.
Who You Are
Essential
Qualified therapist (e.g. BACP, UKCP, BPS, or equivalent accreditation) with substantial post-qualification experience
Demonstrable experience working therapeutically with children and young people who have experienced trauma, ideally including refugee or forced migration contexts
Strong understanding of complex trauma, PTSD, loss, grief, and the psychosocial impacts of displacement and persecution
Good skill or ability to provide clinical supervision
Knowledge of safeguarding legislation and practice in the UK
Cultural humility and experience working across cultural and linguistic differences
Experience managing or leading a small team
Strong communication and interpersonal skills
Desirable
Specialist training in trauma-focused modalities (e.g. EMDR, TF-CBT, somatic approaches, narrative therapy)
Understanding of PfP’s approach to therapy
Experience working with interpreters
Knowledge of the UK asylum system and its impact on mental health
Experience contributing to fundraising or grant reporting
Second language relevant to the communities served
What We Offer
A flexible, supportive and genuinely values-driven working environment
The chance to be part of an organisation doing vital and meaningful work with young people
20 days annual leave pro rata, plus bank holidays
Pension - 5% contributory pension scheme with 3% employer contribution
Hybrid and flexible working arrangements
Regular supervision and access to professional development opportunities
A warm, diverse and inclusive team that reflects the communities we serve
Our Commitment to Equity, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with direct, generational and/or indirect lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.
If you require any adjustments to support you through the recruitment process, please feel free to contact us.
Please submit application via Charity Jobs or download the application pack for email submissions by Sunday July 26th, 23:59.
We are a creative community modelling compassionate approaches to migration centred on wellbeing, cohesion + solidarity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!
Closing date – Tuesday 28th July 2026
Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Nightstop Coordinator
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.
Location: Manchester - Nightstop
Salary: £30,943 per annum
Closing date: 02 August, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Nightstop Coordinator – Greater Manchester
Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.
As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.
We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.
Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
Supporting Young People
• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
• Conduct needs and risk assessments with potential Nightstop guests
• Coordinate and manage the logistics of each placement with volunteer hosts
• Work proactively with guests and partner agencies to identify longer-term accommodation options
• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
• Ensure the safety and wellbeing of all guests and volunteers at all times
• Comply with data protection and information-sharing protocols
• Lead on safeguarding actions to protect people with an identified risk
Volunteer Recruitment, Promotion and Engagement
• Promote volunteer opportunities through community networks, local organisations, and online platforms
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
• Deliver training, supervision, forums, celebration events and ongoing support to volunteers
• Build strong relationships with hosts to support retention, motivation, and engagement
• Act as a key point of contact for volunteers, providing guidance and problem-solving support
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events
Marketing and Stakeholder Management
• Develop and maintain effective partnerships with statutory and voluntary sector organisations
• Work collaboratively with partners to support young people’s outcomes
• Arrange and attend community events and meetings to promote the Nightstop service
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
• Support development of client and volunteer stories for communications and fundraising
• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement
Administration
• Maintain accurate and up-to-date records for all guests and volunteers
• Contribute to monitoring, reporting, and data collection
• Support financial processes, including payments and record-keeping
Other
• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)
• Provide out-of-hours support when required
• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
About You
When completing your application form please address all the points set out below.
Knowledge and Experience
• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face
• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices
• Knowledge of housing and homelessness legislation, including welfare entitlements
• Experience of completing and implementing risk assessments
• Strong understanding and experience of implementing safeguarding principles and procedures
Skills and Abilities
• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly
• Strong organisational and administrative skills, with the ability to manage competing priorities
• Ability to work both independently and as part of a dispersed national team
• Experience of working collaboratively with internal and external stakeholders
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office
• Ability to work under pressure and respond effectively to changing demands
• Ability to maintain professional boundaries and promote this in others
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
My Journey from Volunteer to Manager
When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.
They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.
One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.
Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.
If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Help shape the future of education by building a vibrant community as our new Development and Alumni Relations Officer. You will connect former students, parents, and local groups to create life-changing opportunities. It’s a dynamic role where your people skills, organisation, and passion will make a lasting impact.
Why You'll Love This Role
What You'll Do
Who We Are Looking For
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview of role
The UK Casework Lead is responsible both for a personal caseload and for the supervision, output, quality and revenue performance of RLS's UK legal team of three frontline caseworkers. We are looking for a qualified solicitor who is also IAAS accredited at Supervising Senior Caseworker level, qualifying ideally to supervise both the Immigration and Asylum and the Public Law contracts. The post holder will also hold the role of authorised litigator.
The postholder will be expected to generate legal aid income at a level that covers their own gross salary cost, and to lead the team's growth in legal aid billings against an agreed annual target.
We are looking for someone with a positive, can-do approach and a strategic, ambitious, big-picture view of the team and the work. We want someone who will set direction for the UK team, grow the LAA contract in line with RLS’ strategic objectives, and support caseworkers and operational colleagues to become confident, self-supporting practitioners on a day-to-day basis, working in a trusting collegiate environment.
Why work for RLS
You will have autonomy to shape the UK casework team’s direction and grow the LAA contract.
We also offer:
Key responsibilities
Legal aid income generation
Lead the growth of RLS's legal aid income and maintain a personal legal aid caseload sized to generate billings covering the postholder's own gross salary costs.
Design and oversee caseload allocation across the team so that caseworkers develop skills and expertise, progressing swiftly in their professional development, legal aid revenue grows in line with the strategic target of 10–15% year-on-year, while preserving quality of advice and client care.
Personal casework
Carry a legal aid caseload in immigration and asylum / public law, including controlled and licensed work as appropriate.
Provide high-quality legal advice and representation to clients throughout the application procedure, on appeal and in related judicial review claims where applicable.
Maintain client files and records to LAA, SQM, and SRA standards, and in line with GDPR and RLS's internal procedures.
Supervision and team leadership
Supervise three frontline caseworkers (currently covering refugee family reunion and asylum) - including regulatory compliance, file reviews, technical supervision, casework allocation, performance managementand professional development.
Set and keep under quarterly review, ambitious-but-achievable case targets across the team in consultation with caseworkers, and monitor progress against them.
Help to supervise pro bono volunteer lawyers and trainees through three established pro bono partnerships
Deliver internal and external training
Foster a supportive, learning-oriented team culture
Legal aid contract and regulatory compliance
Act as the LAA Supervisor for both RLS Immigration & Asylum and Public Law legal aid contracts
Manage the LAA contract end-to-end: compliance with the contract specification, oversight of controlled and licensed billing, exceptional case funding applications and billing of ECF files, and audit (LAA, SQM)readiness.
Act as the LAA authorised Litigator, the RLS's Quality Representative for the Specialist Quality Mark (SQM); manage Peer Review readiness and oversee actions arising from LAA and SQM audits, reviews or visits.
Ensure full compliance with IAA, SRA (where applicable) and SQM standards and record keeping across the UK casework team.
Maintain accurate financial records and information as required.
Provide half yearly reports to the RLS ED and Trustee Board on RLS audit readiness, and confirmation of progress to monthly and annual record keeping being up to date.
Monitoring, evaluation and reporting
Lead monitoring and evaluation of the legal team's outputs: case numbers, client outcomes, billing performance and quality indicators.
Report against targets internally (to the ED) and to funders where required.
Use case management system data and other evidence to inform team development, fundraising proposals and external impact reporting.
General duties
Keep abreast of developments in immigration and asylum law and practice
Deliver training internally for caseworkers, trainees and pro bono volunteers
Adhere to all RLS policies and procedures, including safeguarding.
Undertake other duties within the scope of the post as agreed with the Executive Director.
Person specification
Essential criteria
Candidates must meet all the following:
Qualification and accreditation: Solicitor qualified in England & Wales and IAAS accredited at Supervising Senior Caseworker level, qualified ideally to supervise both the Immigration and Asylum and the Public Law contracts. If only currently qualified to supervise the Immigration and Asylum contract, willing to work towards eligibility to supervise the Public Law contract as swiftly as possible.
Casework experience: At least five years' (or equivalent) experience of running a caseload of complex asylum, immigration and human rights cases in a legal aid environment (including appeals and judicial review).
Billing track record: Demonstrable experience of meeting personal and/or team legal aid billing targets, and a clear understanding of how cost-billable work is generated and managed in practice.
Supervision experience: Experience of supervising caseworkers working in an LAA environment, including SQM and Immigration Specification compliance, file review, technical supervision and performance management.
LAA contract knowledge: Comprehensive understanding of LAA contract and specification provisions in the immigration and asylum, and public law categories, including controlled and licensed work, exceptional case funding,
Tribunal experience: Experience of litigation in the Immigration Tribunals and the Administrative Court.
Working style: Strong organisational skills; able to prioritise and meet deadlines; comfortable working autonomously in a small team and balancing personal casework with supervisory responsibility (anticipatedratio 75:25)
Communication: Excellent written and verbal communication skills in English; able to deal effectively with clients, colleagues, commercial pro bono partners and external stakeholders.
Values: A strong commitment to the protection of the rights of people who migrate, and to access to justice through high-quality, client-centred legal services.
Right to work: Right to reside and work in the UK. Successful candidate will be required to obtain an enhanced DBS certificate (RLS covers the cost).
Desirable criteria
Lived experience of migration systems.
Experience of working in a small charity or non-profit legal services setting.
Experience of working on pro bono partnerships with commercial law firms.
Experience of training and supervising trainees, volunteers or paralegals.
Knowledge of languages other than English relevant to RLS's client base (e.g. Arabic, Farsi/Dari, Tigrinya, Pashto).
Terms and conditions
Salary: c. £50,000 per year, depending on experience. Pay scales are reviewed annually.
Hours: 37.5 hours per week (1.0 FTE). Flexible working arrangements considered.
Annual leave: 28 days per year plus bank holidays and Christmas shutdown period.
Pension: Employer pension contribution of 5% (postholder contribution 3%).
Location: Hybrid working from London. Minimum two days per week in-person, including for confidential client meetings and team gatherings.
Probation: Six months.
DBS: Successful candidate will be required to obtain an enhanced DBS certificate. RLS covers the cost.
We will be conducting rolling interviews as applications are submitted.
We are proud to be a member of the Experts by Experience Employment Network. The initiative supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on their website.
The client requests no contact from agencies or media sales.
About the role
You will play an important part in a small proactive marketing and communications team, which works hard to promote the many events, activities and operations of Nene Park Trust and builds our brand awareness across the city and the region.
This is a trainee role and as such you will get a lot of support and training from the team. We’re keen to see enthusiasm, potential, great ideas and a genuine passion for promotion.
Key areas of work:
Knowledge, skills and expierence
What we offer
We recognise the high level of service we deliver is dependent upon our excellent staff team and we offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.
More information and how to apply
Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 9:00 on Thursday 16th July 2026.
The client requests no contact from agencies or media sales.