Fundraising manager volunteer roles in frome, somerset

Home-Start Bristol and South Gloucestershire ( HSBSG) are seeking a new Treasurer

Time Commitment: c18 hours a month

Remuneration: Voluntary, although travel and other agreed expenses may be claimed.

Home-Start UK is a national, charitable organisation with 180 local, independent Home-Starts of which HSBSG is one. Across all four nations of the United Kingdom, thousands of home visiting volunteers support over 43,000 families and 78,000 children to transform their lives.

HSBSG offers group work for parents and carers as well as their unique home visiting service, all provided by carefully trained volunteers who are managed by a small team of expert staff. They are particularly proud of their new and already expanding service, Dad Matters, that provides support for new fathers in Bristol and South Gloucestershire.

Becoming a trustee at Home-Start Bristol and South Gloucestershire is a rewarding role and we are now seeking a new Treasurer Trustee to join the board.  You will be joining the competent and friendly board of trustees as they develop and steer a successful local charity with a long track record of supporting families that need a helping hand. In the past four years they have streamlined their governance functions, digitised their office systems including implementing Xero finance software, developed their offer to families and started the journey to diversify the lived experience of their board, staff and volunteers.

Summary

The overall role of the Treasurer is to:

· Maintain an overview of HSBSG’s financial affairs.

· Ensure its financial viability.

· Ensure that proper financial records and procedures are maintained.

· Ensure that staff are paid.

General responsibilities:

· To ensure that HSBSG, regarding matters of a financial nature, complies with its governing document, charity law, company law and any other relevant legislation or regulations.

· To ensure that HSBSG applies its resources exclusively in pursuance of its objects.

· To ensure the effective and efficient financial administration of HSBSG.

· To ensure the financial stability of HSBSG.

· To protect and manage the assets of HSBSG and to ensure the proper investment of its funds.

· To ensure HSBSG complies with the Quality Assurance standards and criteria relating to financial management.

For further details and to apply, please contact Leighann Beck quoting reference MC2595.

Closing date for applications: midnight, Sunday 6th July 2025

Shape the future of student advocacy and social change by joining the NUS UK Board as a Lay Director.

We’re looking for an independent director to help steer our strategy, governance, and accountability. This is an ideal opportunity for someone with experience in campaigning, communications, legal affairs, or non-profit leadership who’s passionate about supporting one of the UK’s most impactful student-led organisations.

Who We’re Looking For

We want to attract the broadest possible range of talent. Whether or not you’ve previously held a board or committee role, if you bring relevant expertise, lived experience, or a fresh perspective, we’d love to hear from you.

We’re particularly interested in candidates with backgrounds in:

• Financial oversight, audit, or risk management

• Human resources, recruitment, or EDI expertise

• Legal, strategic, or governance experience

• Communications, campaigning, or public affairs knowledge

• Experience in the charity, education, or membership sectors

• A collaborative and values-driven mindset

We are committed to equality of opportunity and especially welcome applications from black, Asian, and minority ethnic candidates, who are currently under-represented as Directors of NUS UK and within the sector more broadly.

Why Volunteer With Us?

• Help shape the student movement and the future of education

• Influence decisions that impact millions of students

• Work alongside experienced, passionate, and values-led colleagues

• Develop your leadership and governance skills

• Make a meaningful contribution to social change

You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.

How to Apply

To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.

Apply by: Thursday 3 July 2025, 12 noon.

If you’d like an informal chat about the role before applying, we’d love to hear from you.

Home-Start Bristol and South Gloucestershire (HSBSG) are seeking a new Chair of the Board

Time Commitment: c12 hrs a month

Remuneration: Voluntary, although travel and other agreed expenses may be claimed.

Home-Start UK is a national, charitable organisation with 180 local, independent Home-Starts of which HSBSG is one. Across all four nations of the United Kingdom, thousands of home visiting volunteers support over 43,000 families and 78,000 children to transform their lives.

We are now seeking a new Chair for Home-Start Bristol and South Gloucestershire. The role involves leading the board of trustees as they develop and steer a successful local charity which has a long track record of supporting families and are always seeking to reach more families and to improve their support to them

HSBSG offers group work for parents and carers as well as their unique home visiting service, all provided by carefully trained volunteers who are managed by a small team of expert staff. They are particularly proud of their new and already expanding service, Dad Matters, that provides support for new fathers in Bristol and South Gloucestershire.

Summary:

The role of the Chair of Trustees is to enable the creation and implementation of the charity’s culture, direction and strategy by leading the board and focusing it on strategic matters, oversight of the charity’s activities and maintaining high standards of governance.

Whether you have already been a chair, with experience of voluntary sector governance, or whether you have been on a board and are wanting to become a chair, you will benefit from the range of skills and experience that exists within the strong, friendly team of trustees.

General responsibilities include:

· Lead the board of trustees of Home-Start Bristol & South Gloucestershire (HSBSG), to ensure that it fulfils its governance responsibilities.

· Ensure that the trustees deploy HSBSG’s resources so as to comply with all legal requirements and in furtherance of its objects.

· Lead the board’s continuous development, ensuring planning, training, development, and evaluation is undertaken.

· Chair and facilitate meetings of HSBSG’s board, ensuring the smooth running of the board and the understanding and participation of all trustees.

· Set the agenda of board meetings with the Chief Executive; check and sign the minutes.

· Play a key role in managing the relationship between the trustees and advisers, the staff and the volunteers.

· Provide regular supervision for the Chief Executive, providing ongoing support, discussing and agreeing work priorities, preparing and agreeing supervision notes with her/him.

· Carry out an annual appraisal of the work undertaken by the Chief Executive.

· Ensure that HSBSG’s three-year Strategic Plan is reviewed annually, and ensure high-quality data is available to monitor its progress at board meetings.

· Drive trustee recruitment and succession planning and support the induction of new trustees.

For further details and to apply, please contact Sandy Hinks quoting reference MC2540.

Closing date for applications: midnight, Sunday 6th July 2025

Africa Sustainable Journeys

ASJ is a purpose-driven social enterprise offering immersive, ethical travel experiences in Uganda and Rwanda. Founded after a life-changing encounter with the Batwa community in Bwindi forest, our mission is to empower local people, preserve cultural heritage, and promote conservation through sustainable tourism.

Environmental Challenges

Climate change poses a significant threat to the ecosystems of Uganda and Rwanda. Rising temperatures, changing precipitation patterns, and increased frequency of extreme weather events are altering the delicate balance of the region's ecosystems. This, in turn, disrupts wildlife habitats, impacts local communities, and threatens the regions' rich biodiversity. For instance, changing weather patterns are affecting the migratory patterns of animals, leading to increased human-wildlife conflict and wildlife distinction.

Conservation efforts in Uganda and Rwanda are also facing significant challenges. Habitat destruction, poaching, and human-wildlife conflict are major threats to the regions' endangered species, including mountain gorillas, elephants, and lions. The destruction of habitats is largely driven by agricultural expansion, urbanization, and infrastructure development, which have resulted in widespread deforestation and land degradation. This not only threatens biodiversity but also leads to soil erosion, loss of fertile land, and decreased agricultural productivity.

Waste management and pollution are additional environmental concerns facing Uganda and Rwanda. The rapid growth of urban centers has led to an increase in plastic waste, agricultural runoff, and other pollutants, which contaminate water sources, soil, and air. This poses significant health risks to local communities, who rely heavily on natural resources for their livelihoods. Furthermore, the lack of effective waste management systems and pollution controls threatens the regions' natural beauty and biodiversity.

Social Challenges Poverty and economic inequality are pervasive in Uganda and Rwanda, particularly in rural areas. Limited access to education, healthcare, and economic opportunities perpetuate poverty and inequality, creating a cycle of disadvantage that is difficult to break. Many communities lack access to basic services, such as clean water, sanitation, and electricity, which exacerbates poverty and inequality. Furthermore, the lack of economic opportunities and limited access to markets and resources hinder the ability of local communities to improve their livelihoods.

Cultural exploitation is another significant social challenge facing Uganda and Rwanda. The commercialization of cultural heritage and traditions can lead to cultural erosion, exploitation, and loss of cultural identity. The tourism industry, in particular, can perpetuate cultural exploitation, as local communities are often pressured to perform cultural rituals and practices for tourists, leading to the commodification of culture. This can result in the loss of cultural significance and meaning, as well as the exploitation of local communities for economic gain.

Displacement of local communities is a further social challenge facing Uganda and Rwanda. Unregulated tourism development can result in the displacement of local communities, loss of land, and cultural heritage. The construction of tourist infrastructure, such as hotels and lodges, can lead to the displacement of local communities, as their land is taken over for development. This can result in the loss of livelihoods, cultural heritage, and community cohesion.

To address the social and environmental challenges in Uganda and Rwanda, we've established a policy framework guiding our project development. Our "Choose Your Impact" initiative allocates 2% of tour proceeds to local community projects, 1% to Sustainable Travel International's Climate Impact Portfolio for carbon offsetting, and 1% to local conservation initiatives.

Our projects tackle specific social and environmental challenges. Through our partnership with St. Kizito Junior Academy, our Rural Education Support Program bridges the educational gap for vulnerable children in rural Uganda. Where we are committed to improving infrastructure, provide essential resources, and support the school's efforts to deliver quality education, empowering disadvantaged children in Mpigi district, Njjanya village.

We also empower teenage mothers in the Rwenzori region through our partnership with Platform for the Needy, providing them with skills training, education, and economic empowerment. This support enables them to improve their socio-economic status, overcome marginalization, and participate fully in their communities.

In partnership with Ride 4 a Woman and Azizi Life, we promote community-based tourism, enabling guests to engage in cultural exchange programs and homestays. This approach injects income into local economies, supports local people, and fosters cross-cultural understanding.

Environmentally, we promote sustainable wildlife tourism practices, support conservation efforts, and protect wildlife habitats. We invest in sustainable infrastructure, implement environmentally friendly practices, reduce waste and carbon emissions, and support reforestation and climate action initiatives.

Our social responsibility commitment extends to addressing inequality and social exclusion among the indigenous Batwa community in Uganda. Our Batwa Healthcare Support project provides comprehensive medical care, health education, and community outreach. We also partner with Guardian Gorilla Village on the Goats for Gorillas project, supporting sustainable livelihood solutions for reformed poachers' families and reducing threats to gorillas and wildlife.

Call for Remote Volunteers!

Africa Sustainable Journeys is seeking passionate and skilled individuals to join our remote volunteer team! As a remote volunteer, you'll have the opportunity to contribute your skills and expertise to support our mission of promoting sustainable tourism and community development in Uganda and Rwanda.

Marketing Volunteer

Volunteer Role Description (remote, unpaid)

We are Africa Sustainable Journeys, a social enterprise dedicated to creating a positive impact through sustainable tourism and community development in Uganda and Rwanda. We are seeking a talented Marketing Volunteer to help amplify our message and enhance our online visibility. As a key member of our team, you will play a crucial role in boosting our online presence, fostering meaningful partnerships, and supporting our fundraising efforts for rural education, Batwa healthcare, and teenage mothers.

If you are passionate about marketing and creating a meaningful impact, we would love to hear from you! This volunteer role offers flexibility, whether remotely or on-site in Entebbe, Uganda, and you will have the opportunity to develop your skills while contributing to a worthwhile cause. Apply now and join our mission to drive positive change!

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

About us

ProVeg International is a food awareness organisation working to transform the global food system by replacing 50% of animal products globally with plant-based and cultivated foods by 2040.

ProVeg engages with all relevant stakeholders to create a food system where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet.

ProVeg has received the United Nations’ Momentum for Change Award and works closely with key UN food and environment agencies. 

ProVeg creates global impact, with offices in 15 countries across five continents and more than 220 employees.

In the UK, our focus is on public sector food. Through our School Plates programme, we support major school caterers in their transition to healthier and more sustainable school menus. Since its launch in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. We plan to launch a sister programme in the healthcare sector, Hospital Plates, later this year.

Do you share our passion for transforming the food system? Are you impact driven and prefer to take a pragmatic approach? And do you have the skills and experience to help us? Then we’d love to hear from you!

Board Competencies 

We’re looking for a new Board member who can demonstrate the following personal characteristics and behaviours:

• Respects and internalises the principles of accountability

• Makes informed judgement

• Listens actively with an open mind

• Participates in debate, providing relevant comments

• Speaks own mind candidly but respectfully

• Demonstrates initiative and insightfulness

• Thinks both logically and creatively

• Makes decisions independently

• Advises from own experience base

• Teams with others, forming collaborative relationships with other Board members and, where appropriate, providing guidance and advice to staff

Meetings

The Board aims to hold around four Board Meetings per year (generally 1.5 hours per meeting, although subject to change, as necessary). Meetings are usually held virtually, although we now aim to hold one in-person meeting per year, and it is expected that Board Members read the necessary board materials prior to each meeting.

Board positions carry no remuneration but travel and other out-of-pocket expenses will be reimbursed. In return for your contribution, we offer the chance to work with and on behalf of people who are passionate in their commitment to our Mission and are constantly inspiring in their energy and creativity to achieve positive change.

The Role of the Board

In line with ProVeg International's Mission, Vision and Guiding Principles, the ProVeg C.I.C. Board is responsible for overseeing the strategic direction of ProVeg in the UK, and monitoring delivery by the Director and their staff. The Board members of ProVeg C.I.C play a critical role in acting as a check and balance for the organisation, giving strategic direction, and acting as a sounding board for strategy and priorities as required. Board members can typically help an organisation with their skills and experience, their networks and/or by other means. The Board member will work closely with the Senior Leadership Team of ProVeg C.I.C. and work closely and harmoniously alongside the International Board to support joined up and unified global strategic delivery of objectives. 

Duties

Board members are bound by a combination of statutory duties and organisational duties:

• Ensure that ProVeg C.I.C. complies with its governing document, company law, and any other relevant legislation or regulations 

• Board members agree to contribute the necessary time to effectively govern ProVeg C.I.C. in the UK.  (The total commitment tends to be around 4h per quarter, but is subject to change in line with necessary duties)

• Ensure that ProVeg C.I.C. pursues its objects as defined in its governing document

• Ensure ProVeg C.I.C. uses its resources exclusively in pursuance of its objects: ProVeg C.I.C must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are

• Contribute actively to the Board in giving firm strategic direction to ProVeg C.I.C, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets

• Safeguard the good name and values of ProVeg C.I.C.

• Manage conflicts of interests

• Ensure the effective and efficient administration of ProVeg C.I.C. 

• Ensure the financial stability of ProVeg C.I.C.

• Protect and manage the property of the organisation and to ensure the proper investment of the organisation’s funds

• Monitor the performance of the Director, UK (and if required, appoint the role)
   

Board Member Person Specification

Essential:

• Educated to degree level or equivalent with relevant business, Community Interest Company, or Charity experience

• Commitment to and willingness to work in accordance with ProVeg International’s principles and values

• Willingness to devote the necessary time and effort to effectively fulfil the role of Director

• An ability to have strategic vision in line with available market factors and resource

• A history of proven good, independent judgement

• Ability to think creatively

• Willingness to speak their mind professionally and respectfully

• Excellent interpersonal skills and the ability to communicate effectively across all levels, such as Board, Senior Leadership Team, Staff and Volunteers 

• Knowledge of good governance practice

• Solid understanding and acceptance of the legal duties, responsibilities and liabilities of Directors. 

• Ability to work effectively as a member of a team

• Willingness to adhere to ProVeg International’s Director’s Code of Conduct 

• Eligible under Company Law to be a Board Director (e.g. not barred from taking up such positions)

• Follows a plant-based lifestyle 

Desirable:

• Senior Management/Executive experience

• Salaried or Board experience in a similar organisation 

We specifically seek great board members with expertise or assets in one or more of the following areas:

• Fundraising and income generation

• Government/policy or B2B sector including food services

• Legal

• A network of influencers and ambassadors

• People & Culture

Diversity Statement
ProVeg is committed to equal employment, volunteering and governance opportunity for all, regardless of race, religion, colour, sex, age, national origin or ancestry, refugee background, genetic information, disability, marital status, parental status, pregnancy, sexual orientation, HIV status, gender identity, or gender expression. People of colour, women, people with disabilities, people from LGBTQIA+ communities, elderly people, refugees and people living with HIV are strongly encouraged to apply.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.