1. DESIGNATION                Community Fundraising Manager
2. HOURS                               36 per week (some planned unsocial hours)
3. SALARY                             NJC Scale 27 – 30 (£30,507 - £32,878) + 5% pension contribution
4. LOCATION                         Registered Office, Warrington
5. RESPONSIBLE TO            Head of Fundraising
6. ACCOUNTABLE FOR      Community Fundraising Team all and Volunteer Fundraisers
7. Purpose of Post

7.1 To develop, inspire, motivate and manage the Fundraising Team and providing day to day support to ensure that income from community fundraising is maximised and recorded accurately and stewarded appropriately.

7.2 To help develop more diverse sources of income in line with Papyrus strategic plan

8.  Key Relationships 

 Fundraising Team, Head of Fundraising, Finance Officer, Data Manager, Office Manager, PAPYRUS Senior Management Team, Colleagues & Trustees

9. Main Duties and Responsibilities

9.1 Support the Head of Fundraising in implementing the fundraising strategy for PAPYRUS

9.2 Manage and support Fundraising team to ensure effective processes result in good stewardship of funds and donors. 

9.3 Manage a proactive community fundraising events programme and individual giving programme

9.4 Support and work with the corporate fundraising function to increase our portfolio of corporate partnerships

9.5 Work closely with the Fundraising Team, Data Manager and Finance Officer to ensure that reporting and recording of data and donations is done timely, properly and in accordance with GDPR Regulations.

9.6 Build and grow good working relationship with PAPYRUS Regional Teams and their fundraising volunteers

9.7 Review current administrative procedures and procedures in line with recent growth

10. Other Duties and Responsibilities

10.1 Represent PAPYRUS at local, regional or national events & meetings as required to do so

10.2 Engage with identified stakeholders, sharing knowledge and details of PAPYRUS Campaigns when required.

10.3 Work collaboratively with other colleagues in pursuance of common goals and contribute to the maintenance and development of relevant policy and procedures.

10.4 Respect confidentiality as per PAPYRUS policy and manage data as per the Data Protection Act 2017

10.5 Contribute to the development of appropriate Safeguarding protocols understanding your duties and managing any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy and in line with the Children Act 2004.

10.6 Attend and contribute constructively to regular line management supervision and appraisal protocols.

11. ADDITIONAL DUTIES

It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

12. CONFIDENTIALITY

It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

13. BASIC PRINCIPLES

The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

14. CONDITIONS OF SERVICE

Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced DBS Disclosure and/or completion of Vetting and Barring Scheme checks.

15. QUALIFICATIONS See Person Specification

Events Fundraising Assistant - 37.5 hours per week
Type - Permanent
Based – The role is based at CCC-Wirral  

The Clatterbridge Cancer Charity is growing and we have a number of fantastic opportunities to join our Fundraising Team!

THE CHARITY

As we open Liverpool's first cancer hospital in just a few months, we are in the most exciting phase of our history. With investment in our existing centres and the future of cancer care across Merseyside and Cheshire, we are the only charity dedicated to the incredible work of The Clatterbridge Cancer Centre.

Our charity funds the latest treatments, vital research, technology and the best possible environment for around 30,000 patients each year at The Clatterbridge Cancer Centre. As one of the largest cancer hospitals in the UK, we operate from 18 sites, including our Centres in Wirral & Aintree, our blood cancer Unit at the Royal, and our network of clinics across the region. We are excited to add our brand new cancer hospital in Liverpool City Centre to this network in May 2020.

In line with our future plans we have an incredible opportunity for an enthusiastic Events Fundraising Assistant to join our fundraising team. This role will not only be instrumental in raising the final £5m of our public appeal to transform cancer care for people across Merseyside and Cheshire, but is also key to the charity's future growth.

THE ROLE

Assisting the Events Fundraising Manager, this role is key to the success of the charity’s fundraising events – from countryside bike rides and coastal walks to adrenaline fuelled skydives and everything in between! You will assist in marketing the events, the recruitment of participants, and giving our supporters the tools they need to hit their fundraising goals to support the work we do.

This exciting role also includes getting involved in the logistics of our events – helping to make sure our events are safe, smooth running and most of all fun for our supporters! You could be developing a social media campaign one day, and handing out medals in a muddy field the next. It’s an exciting role and no two days are the same.

General overview:

• Provide proactive support in the planning, preparation and manual set up of fundraising events
• Support marketing activity to recruit participants for our events
• Identify case stories to inspire others to take part
• Attend third party events as and when required (some weekends)
• Recruitment and coordination of event volunteers
• Maintain event systems, including database management and filing
• Support on specific third party events as designated by the Events Fundraising Manager
• Communicate with fundraisers to encourage income generation and further participation
• Source gifts in kind and prizes from local companies
• Prepare information packs and marketing materials
• Attend events with and on behalf of the Events Fundraising Manager
• Encourage participation in organised fundraising activities and events

The ideal candidate will have a passion for events, marketing, the outdoors, and fundraising. You should be someone with a very hands-on approach, and are happy to do everything for the good of the event and the charity. You’ll thrive on making our events a success, raising money for people with cancer and supporting our participants on their journey.

If you are looking to develop a career in fundraising and/or events, this role is a fantastic opportunity to learn and gain experience in a fast-paced charity events environment.

THE TRUST 

This is an exciting opportunity to join our dynamic and forward thinking Trust.

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres, providing high quality care to the population of Merseyside and Cheshire and beyond.

We provide a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies for the treatment of solid tumours and blood cancers. We are also the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers.

We are currently embarking on an £162 million investment in facilities including a new cancer hospital in the heart of Liverpool due to open in 2020. Based on the same thriving research and healthcare campus as the University of Liverpool and Royal Liverpool University Hospital, the new hospital will ensure every patient receives truly outstanding care and can access the most advanced treatments and clinical trials for generations to come.

For further details / informal visits contact:

Mark Parkinson
Events Fundraising Manager

(no agencies please)

Based - CCC-Aintree or home/community based (depending on successful applicant), with regular visits to other CCC sites.

THE CHARITY
As we open Liverpool's first cancer hospital in just a few months, we are in the most exciting phase of our history.  With investment in our existing centres and the future of cancer care across Merseyside and Cheshire, we are the only charity dedicated to the  incredible work of The Clatterbridge Cancer Centre.

Our charity funds the latest treatments, vital research, technology and the best possible environment for around 30,000 patients each year at The Clatterbridge Cancer Centre. As one of the largest cancer hospitals in the UK, we operate from 18 sites, including our Centres in Wirral & Aintree, our blood cancer Unit at the Royal, and our network of clinics across the region.  We are excited to add our brand new cancer hospital in Liverpool City Centre to this network in May 2020.

In line with our plans for the coming years, we have a new opportunity for an experienced Community Fundraising Manager to join our team.  This role will not only be instrumental in raising the final £5m of our public appeal to transform cancer care for people across Merseyside and Cheshire, but is also key to the charity's future growth. 

THE ROLE
The focus of this role will be to generate income and positive publicity for The Clatterbridge Cancer Charity through the development of an effective Community Fundraising Programme in Merseyside.

This will involve:
- Recruiting and managing volunteer fundraising groups across the area
- Working with community groups and local organisations
- Working with high street corporates & independent businesses
- Working with schools
- Representing the charity within the local community
- Managing volunteers
- Proactively recruiting new supporters and providing them with excellent donor care.

The successful candidates will be self-motivating, and have a natural ability to inspire others to achieve the best possible fundraising outcome for the charity. You will devise and implement a robust action plan for your dedicated area which draws upon your own experience and abilities, in partnership with team members and based on our current fundraising strategy, to ensure success within your own income stream.

The ideal candidate will have significant experience in community fundraising or appropriate transferable skills. You will thrive on the challenge of developing new and diverse methods of attracting support for the charity, with an ability to adapt to social and economic trends in giving. Your drive, commitment and personality will allow you to grow income through excellent relationships with supporters and potential partners.
 

THE TRUST
This is an exciting opportunity to join our dynamic and forward thinking Trust.

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres, providing high quality care to the population of Merseyside and Cheshire and beyond.

We provide a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies for the treatment of solid tumours and blood cancers. We are also the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers.

We are currently embarking on an £162 million investment in facilities including a new cancer hospital in the heart of Liverpool due to open in 2020. Based on the same thriving research and healthcare campus as the University of Liverpool and Royal Liverpool University Hospital, the new hospital will ensure every patient receives truly outstanding care and can access the most advanced treatments and clinical trials for generations to come.

Challenge Events Fundraiser - 37.5 hours per week
Type - Permanent
Based – The role is based at CCC-Wirral

The Clatterbridge Cancer Charity is growing and we have a number of fantastic opportunities to join our Fundraising Team!

THE CHARITY

As we open Liverpool's first cancer hospital in just a few months, we are in the most exciting phase of our history. With investment in our existing centres and the future of cancer care across Merseyside and Cheshire, we are the only charity dedicated to the incredible work of The Clatterbridge Cancer Centre.

Our charity funds the latest treatments, vital research, technology and the best possible environment for around 30,000 patients each year at The Clatterbridge Cancer Centre. As one of the largest cancer hospitals in the UK, we operate from 18 sites, including our Centres in Wirral & Aintree, our blood cancer Unit at the Royal, and our network of clinics across the region. We are excited to add our brand new cancer hospital in Liverpool City Centre to this network in May 2020.

In line with our future plans we have an incredible opportunity for an incredible Challenge Events Fundraiser to join our fundraising team. This role will not only be instrumental in raising the final £5m of our public appeal to transform cancer care for people across Merseyside and Cheshire, but is also key to the charity's future growth.

THE ROLE

This newly created position is focal to connecting supporters of The Clatterbridge Cancer Charity with the challenge of their lifetime! The Challenge Events Fundraiser will promote challenge events such as runs, marathons, bike rides and skydives, and is key to inspiring, motivating and supporting people who are raising money for the charity through challenges.

This role also includes getting involved in the logistics and running of our own in-house events with the rest of the events team – helping to make sure they are safe, smooth running and most of all fun for our supporters!

This exciting role is perfect for a passionate person who loves a challenge, and whose enthusiasm for events is evident. You will spend a lot of your time communicating with fundraisers and getting the very best out of them; being on hand to give challenge event participants the tools that they need to hit their fundraising goals.

General Overview:

• Lead on third party fundraising events as directed by the Events Fundraising Manager
• Support marketing activity to recruit participants for our events
• Identify case stories to inspire others to take part
• Attend third party events – weekend work required
• Liaise with third-party event providers for event delivery
• To develop and maintain relationships with staff and supporters
• Prepare information packs and marketing materials
• To undertake a wide range of duties in relation to in-house event creation, marketing, set-up, and running under the guidance of the Events Fundraising Manager
• Coordinate with fundraisers to encourage income generation and further participation
• Attend events with and on behalf of the Events Fundraising Manager

The ideal candidate will have a real passion for events and should be able to show that to fundraisers. Ideally you will love a challenge, sport, and love to talk all things fundraising and events. You’ll enjoy building excellent relationships and managing the supporter journey which will start and end with you, with a fantastic challenge in the middle.

If you are looking to discover a career in fundraising and/or events, this is a fantastic opportunity in a fast-paced charity events environment.

THE TRUST 

This is an exciting opportunity to join our dynamic and forward thinking Trust.

The Clatterbridge Cancer Centre NHS Foundation Trust is one of the UK’s leading cancer centres, providing high quality care to the population of Merseyside and Cheshire and beyond.

We provide a comprehensive range of inpatient care, advanced radiotherapy, chemotherapy and other systemic anti-cancer therapies including gene therapies and immunotherapies for the treatment of solid tumours and blood cancers. We are also the only facility in the UK providing low-energy proton beam therapy to treat rare eye cancers.

We are currently embarking on an £162 million investment in facilities including a new cancer hospital in the heart of Liverpool due to open in 2020. Based on the same thriving research and healthcare campus as the University of Liverpool and Royal Liverpool University Hospital, the new hospital will ensure every patient receives truly outstanding care and can access the most advanced treatments and clinical trials for generations to come.

For further details / informal visits contact:

Mark Parkinson
Events Fundraising Manager

(no agencies please)

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 1.5 million children who today will receive Mary’s Meals.

The Supporter Engagement Officer, community based in Northern Ireland informs and inspires people in their area about the work of Mary’s Meals in order to secure increased support and funding for the organization’s overseas school feeding programmes.

The Supporter Engagement Officer will have particular responsibility for our grassroots work within churches and faith groups, schools, universities and clubs prioritising the growth and nurturing of the volunteer network by building relationships with and coordinator of our extremely dedicated volunteer speakers.

Are you looking for an exciting challenge with a charity on a pedalling revolution?

Cycling UK, the national cycling charity, is aiming to inspire a million more people onto their bikes and needs an enthusiastic and engaging Cycling Development Officer in both West Yorkshire and Liverpool to help us.

You’ll be responsible for delivering the Big Bike Revival and Community Cycle Club programmes across the area, working with community groups, managing key local relationships and robustly monitoring the impact of the programme. You will support a sustainable network and build capacity for cycling, with the development of volunteers and training of leaders a priority for success.

You will be a key local contact across the network of Community Cycle Clubs and stakeholders, enabling opportunities to cycle in an inclusive manner. This will work to increase levels of physical activity, encourage cycling as a mode of transport and present pathways to cycling as a sport.

These two posts 1 x West Yorkshire and 1 x Liverpool are on a 12 month fixed term contract with the potential to extend subject to funding.

Creative Support is a non-profit provider of person centred care and support to people with a range of needs including older people, people with learning disabilities, mental health needs and autism spectrum conditions. Our service in North Liverpool provides person-centred, flexible support to vulnerable people at risk of becoming homeless. Liverpool City Council commissioned this service in order to reduce levels of homelessness and increase general levels of independence and wellbeing in the community.

We are seeking an innovative, well-organised graduate with a good degree (ideally 2:1 or higher) and some post-degree work experience who is passionate about working in the not-for-profit sector.

You will take a lead in the continuous development of the current Liverpool North Homelessness Prevention service and contribute to the provision and implementation of new Community Opportunities across the north area of Liverpool. The role will involve the delivery of 1:1 and group sessional support for people with a range of support needs including mental health issues, alcohol and substance misuse issues, people with a learning disability and/or physical disability and people from the refugee community. This includes advice and information, sign posting and specific support services.

The role also involves the development of partnerships with a wide range of other communities based across the borough to facilitate effective and positive partnerships. You will assist the Senior Development Officer to increase the uptake of volunteers and peer support opportunities within the service. You will also work closely with user led organisations, community groups and social enterprises which can provide opportunities for service user participation and personal development.

You will build and sustain social capital and community links in addition to organising and developing marketing material to promote the service, celebrating successful outcomes and providing up to date information regarding access to the service.  We are looking for a proactive and assertive individual who has the ability to manage a diverse workload within a person centered organisation.

Closing Date: 16 December 2019

Eureka! Mersey is an ambitious £11.75m project to bring a 21st century science and discovery centre for young people and their families to the waterfront in Wirral.

The attraction will occupy buildings at the iconic Seacombe ferry terminal in Wallasey, a location which holds a special place in the history and heart of Wallasey.

Being developed and delivered by the team from Eureka! The National Children’s Museum in Halifax, Yorkshire, the success of the Eureka! Mersey project is dependent on:

• A robust and successful capital and revenue fundraising strategy
• Wide-ranging and genuine community engagement to build strong relationships with audiences
• Coordinated stakeholder management ensuring we are engaging with all relevant stakeholders, potential partners and interested parties to deliver the best possible visitor attraction experience
• Authentic and ongoing co-creation activities and opportunities for local children and young people

In order to achieve these goals, we are looking for an exceptional Capital Campaign Manager: Trusts, Individuals & Corporates who will lead us through the next phase of our Fundraising Strategy.

Compensation & Benefits

This role will be a Fixed Term Contract for 2 years.

This role offers a salary of circa £30,000 – £32,000 per annum, plus a company pension scheme, and 25 days annual leave.

Based in the Liverpool City Region, with some travel required to Halifax.

This is a full-time role, but flexible working will be considered for the right candidate.

Application process and interview dates

For more information about the role and how to apply, download the job pack.

Please note that the closing date for applications is midnight on Wednesday 18th December 2019. Interviews will be held in Halifax, West Yorkshire during the week commencing Monday 6th January 2020.

Job Title: Operations Executive

Contract: Permanent

Hours: Full time- 35 hours a week

Location: Burnley, Liverpool, Newcastle, or Leeds

As a Operations Executive, you will work directly with young people, volunteers, and partners to deliver programmes and activities to support and encourage young people to live, learn and earn!

We are looking for individuals who engage in challenges with optimism and resilience. People who are adaptive, flexible, and ready to embrace change and innovation.
Ideally have experience in one of the below areas:

• Youth Work
• Health & Care Sector
• Employability / Self Employment Sector
• Managing Partner Organisations and Volunteers
   

You will be a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people.  Working as part of a team within a defined geographical area, you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.  You will be passionate about delivering excellent customer service and making the right decision for young people.  You will thrive in both teamwork and autonomous settings.

Delivery teams help young people by:

• Ensuring young people who need us the most are recruited and engaged
• Supporting young people into successful employment outcomes
• Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support
• Recruitment and management of trusted partners who refer to and/or deliver our services
• The recruitment and management of volunteers to support and deliver our services

To learn more about the role please visit our website

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Mencap Liverpool & Sefton are looking for someone experienced in working alongside people who have a learning disability and managing a team

This is a great chance to develop those core skills as well as gaining more strategic and leadership responsibility over time.

Are you?

• A STRONG ENABLER & PROBLEM SOLVER:  You will be the first point of contact for individuals in Sefton who may be lonely and socially isolated.  It will be your role to establish trust and rapport.  You’ll identify if the person would benefit from our involvement, or if they would be best served by a supported referral to a more appropriate agency.  Your interaction will aim to give them the confidence to address the difficulties they may be facing and encourage them to try new things.

• TEAM FOCUSED LEADER:You will provide excellent line management to our member-facing staff team.

• RELATIONSHIP BUILDER & NETWORK GROWER:  You will build relationships with a range of local public and voluntary sector agencies to ensure that people know who we are, what we do and how to refer people to us.

• PERSON CENTRED, motivated by SOCIAL JUSTICE & EQUALTY:You will work closely with your colleagues to ensure that our work is holistic, person-centred and constantly strengthened by the voice of our beneficiaries.

1 year fixed-term contract

We have an exciting opportunity for a Partnership Coordinator to join our team.

We are looking for an experienced Partnership Coordinator with excellent and engaging relationship management skills to join our team. This unique and exciting opportunity is your chance to be at the forefront of an innovative community initiative.

The right candidate should have an understanding of the advice sector and have previous experience and skills in building strong partnerships and collaborations.

Your role will be to create new and develop existing relationships with variety of voluntary sector advice agencies and stakeholder.  You will work alongside them to develop and implement cross city referral pathways and enable more impactful and beneficial joint working opportunities and collaborations.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work to achieve outcomes with minimum supervision.

To apply to join us, please find the recruitment pack and application form on our website.

Closing Date for Applications: 12.00 noon 6th January 2020

Interviews will be held the week of 13th January 2020

Citizens Advice Liverpool recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.

Emergency Access Intensive Housing Manager

Salary: £ 24,368 + 15% enhancement for shift work (£28,023.20)

Status: substantive post

Hours: Approx. 42 hours per week on a rolling rota (working 12.5 hr shifts from approx. 7:00pm until 07:30am)

Holidays: 20 Days plus Bank Holidays (or a day in lieu for bank holidays worked) Life Insurance Gym Membership

Based at: Sites across Wigan and Leigh

Responsible to: Emergency Access Intensive Housing
Team Manager

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 12 Noon 16th December 2019

Interview: 20th December 2019

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We now are looking for an enthusiastic, proactive and inspirational Emergency Access Intensive Housing Manager to join our team, a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.

JOB PURPOSE

You will support the delivery and growth of the emergency accommodation facilities in Wigan and Leigh and build trusting relationships with those using the provision and key partners. You will effectively and efficiently provide a safe and secure place to stay. An important element in keeping people safe is ensuring that the environment and its cleanliness is maintained. You will identify needs and will liaise with key partners and services who will provide the appropriate support using a person centred approach. You will recruit, train and support volunteers to assist in the Night Shelter delivery model. The overnight accommodation is part of a community hub model that will offer wrap around care and support to those homeless and most vulnerable in Wigan. Individuals who stay at the overnight accommodation will be offered an intensive support package by key partners, highlighting agreed actions for sustainable move on. As an overnight accommodation worker, your knowledge and understanding of those we look to house is critical in forming these holistic actions plans with support agencies. The intelligence you collect on shift will be an integral part of individual action plans used by agencies offering support.

Hours: 35 hours per week

This is a 12 month post

Working as part of the Greater Merseyside Money Advice Project (GMMAP) Debt Advice Project Admin/Assessor Assistant will provide administrative support for the project and support the Debt Supervisor, Debt Advisors and volunteers. The post holder will assist the Supervisor with monitoring and reporting.

The postholder will assess clients using an advice framework by telephone or in person, and support them to make next steps such as providing information or agreeing a debt appointment.

The successful applicant will be an efficient and flexible team member who has:

• Experience of working in an office environment in an admin role and dealing with service users
• Good IT skills and experience of using a range of IT systems
• Excellent interpersonal and teamwork skills

Employee benefits include:

• A flexible working week
• 25 (pro rata) days annual leave plus bank holidays
• A contributory pension scheme after 3 months employment

If you have the right skills and would enjoy working as part of a supportive, dedicated team please download the application form from our website.

Closing Date: Friday 20 December 2019 12 noon

Interview Date: 9/10 January 2020

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.