We are working with the wonderful Haven House Children's Hospice for a Community and Events Fundraising Officer who would be interested in a development-focused community fundraising role, ideal for someone who enjoys building relationships, establishing new networks, and growing income in areas where the hospice is not yet widely known.
This is a hybrid role with 3 days per week in Woodford Green, Greater London office.
The Charity
You would be joining an incredible organisation known for its hardworking and collaborative team culture, offering fantastic benefits including
- Hybrid office/home based arrangement
- 27 days annual leave
- Pension scheme (company matches contribution up to 7%)
- Free onsite parking
- Employee Assistance Programme
- Eye care voucher scheme
- Cycle to work scheme
The Role
Map and research key opportunties across the seven London boroughs - Barking & Dagenham, City & Hackney, Havering, Newham, Redbridge, Tower Hamlets and Waltham Forest - as well as West Essex and East Hertfordshire, Haven House is reaching more families than ever before.
Lead the development of community fundraising activities, establishing and maintaining relationships with community groups, schools, faith groups, clubs, and local businesses.
Monitor and report on outreach activtity, fundraising income and engagement.
The Candidate
Knowledge and understanding of fundraising
Knowledge and understanding of the importance of building relationships with supporters
Experience in community fundraising or relationship building roles
Full UK Driving license and access to a vehicle
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.Community & Events Fundraising Manager
1. Role Purpose
A key element of Trussell’s high value income is from individual donors and Trusts, who support our work and mission. The Philanthropy Officer is accountable for managing a caseload of trusts and major donors who are giving up to £10k annually, stewarding them effectively to help secure income to fund Trussell’s work.
The Philanthropy Officer is responsible for developing appropriate engagement and stewardship journeys for this group of donors, with the aim of retaining and increasing financial support for Trussell.
This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.
2. Key Responsibilities
1. Steward a caseload of major donors and trusts
Manage a caseload of c.150 major donors and c.600 trusts (c. £5k-£10k per annum giving levels). Effectively steward a cohort of donors and Trusts who support Trussell’s work and mission to ensure that Donors and Trusts are updated, understand the impact of their support, loyalty is strengthened and income secured.
2. Deliver high‑quality stewardship communications
Produce personalised thank‑yous, updates, impact reports, and tailored asks, and developing some one-to-one relationships to ensure donors and Trusts receive timely, meaningful engagement that demonstrates the impact of their support and inspires them to continue giving.
3. Develop and submit funding applications
Prepare and submit bespoke applications to trusts when required, in order to secure additional income through compelling funding applications. Opportunities to secure income and cultivate relationships are maximised.
4. Maintain accurate supporter records
Maintain accurate records on our database; facilitating accurate data management and effective stewardship. Delivering analysis, forecasting and segmentation for mailings, to enable compliant, insight‑led fundraising activity.
5. Design and manage supporter journeys
Context: Work collaboratively across the team to design and manage supporter journeys for Major Donor and Trusts which enhance the consistency and quality of engagements, building stronger donor experience and improved engagement.
6. Provide administrative and team support
Context: Support the team with administrative tasks, when required to ensure smooth operations and timely delivery of team projects and tasks, supporting efficient team delivery and coordination.
3. Person Specification
Core Knowledge:
- Understanding of major donor and/or trust fundraising principles.
- Knowledge of GDPR and fundraising‑related data protection.
- Knowledge of CRM systems and data management.
Essential Skills:
- Excellent written communication.
- Strong verbal communication.
- Ability to manage multiple projects and meet conflicting deadlines.
- Ability to distil complex information into compelling and succinct communication.
- Accurate data handling.
- Collaborative and proactive approach.
Key Experience:
- Experience in high‑value fundraising or transferable experience.
- Experience using CRM databases.
- Demonstrable relationship‑building experience.
4. Stakeholders
Internal: Line Manager, Philanthropy Manager (Trusts), Supporter Care, Comms & Marketing, High Value Team.
External: Major Donors, Trusts, Donor Research Consultant, Suppliers.
The client requests no contact from agencies or media sales.