Fundraising team manager jobs in cwmbran, torfaen
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Job Title: Evaluation, Evidence and Insight Lead
Ref: EEIL445
Contract: Permanent
Hours: Part-time, 21 hours per week, worked over 3-4 days
Salary: £33,000-35,000 pro-rata, per annum depending on experience
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre on a circa 50/50 home office split.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
The role
Reporting to our Head of Services, this exciting and varied role is your opportunity to lead our evaluation, evidence and insight functions as a key member of our Services Lead team, working collaboratively with services colleagues in the Charity and our partner GenesisCare, as well as supporting our fundraising team with preparing funding applications and impact reports.
This important role will suit a proactive, highly organised person with experience in evaluating health-related services, analysing information and data, and undertaking or overseeing desk research. You will be highly literate and able to write succinctly and compellingly for different audiences including academic, funders, health care professionals and individuals with cancer.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday pro-rata plus 8 bank holidays pro-rata
- Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
- Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
- Flexible and hybrid working
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
- Access to subsidised wellbeing at the Penny Brohn UK National Centre
Timetable for appointment
The vacancy will remain open until a suitable candidate has been found. To avoid disappointment, please submit your application as soon as possible.
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The new Finance Administrator will join our small and friendly UK team for 15 hours a week, starting from June. They will be responsible for effective financial and legal activities of the UK team.
- This role is for someone living in the UK.
- The job is remote (working from home) with staff meetings in person every few months. Hours can be flexible.
- The initial contract is 12 months, but can be extended upon review.
- Salary is in the range of £26k-£27k (pro rata).
ABOUT MIDDLE EAST MEDIA: We are a Christian organisation producing media and empowering other content creators to move the people of the Middle East towards faith in Jesus Christ. Together with our teams and supporters, we’re using creative media to reach those who need it most—especially in places where sharing the message of Jesus is challenging.
Key Responsibilities
1.Regular Reporting
- Forecast and create monthly cash flow as requested.
- Report on cash reserve levels with reference to the reserves policy.
- Produce timely and accurate management and financial accounts information, as requested by the Director or Trustees each month, with full explanation on significant areas and variances from budgets, using accrual accounting methods.
- Prepare and send quarterly & yearly reports to the financial team of the International Board.
- Produce other reports and recommendations as appropriate or requested.
2.Budgets
- Help to generate annual budgets.
- Work with staff and Treasurer to identify risks & opportunities to help deliver within the budgets.
- Facilitate financial support and guidance to budget holders.
3.Audit and Year End
- Prepare the information for statutory annual accounts for the auditors.
- Liaise with external auditors or equivalent, as needed.
- Submit annual returns to the Charity Commission on time.
4.Controls, Procedures, Systems
- Ensure accounting process remains compliant with the appropriate Charities SORP (Statement of Recommended Practice).
- Manage the annual report process to ensure a quality annual report is produced with an accurate and dynamic reflection on the year that the report refers to.
- Provide support in reviewing, monitoring and developing an appropriate and effective financial framework (policies, regulations, procedures and controls) that are in line with MEM’s strategy and values.
- Ensure financial processes and policies are up to date, communicated to and understood by the staff team and the Trustees. Ensure they are also in line with any regulatory requirements.
- Ensure appropriate risk management techniques and financial controls are embedded throughout the charity at strategic and operational levels.
5.Donor Support
- Deal with any donor queries that come by email.
- Maintain up-to-date records of donors, field staff and other contacts in the MEM’s database.
- Support the team with gift acknowledgements.
- Set up standing orders and keep records.
- Process and record completed Gift Aid declarations, and regularly submit Gift Aid reclaims to HMRC.
6.Financial Administration
- Input all financial data (income and expenditure) into organisation’s CRM, accounting and other relevant software.
- Prepare and follow up suppliers’ invoices for payment.
- Make payments for all authorised invoices.
- Process expense claims and make payments.
- Manage the banking of income (cheques and cash).
- Schedule transfer of funds to the field on a regular basis, making sure the transfer statements have the right codes.
- Act as one of the signatories for the bank accounts making amendments, payments and being a first point of communication with bank as required.
- Liaise directly with the outsourced payroll provider. Prepare, submit and issue P11Ds and ensure appropriate payment.
- Manage pension details and ensure contributions for all staff are made on time.
7.Other Duties
- Provide support during the recruitment process.
- Collate staff timesheets, keep track of holiday and staff sickness in line with MEM policies.
- Prepare and check monthly payroll details before sending to the payroll provider, including sickness reporting etc.
- Manage incoming post and liaise with Mailbox administration (mail will be forwarded to your address).
- Be the primary contact with the Charity Commission.
- Determine the insurance needs and negotiate suitable policies on a timely basis.
- Contribute to the general operation and activities of MEM’s UK team, attending meetings as required, sharing knowledge and expertise.
HOW TO APPLY:
- Please send your CV with a cover letter including WHY THIS JOB APPEALS TO YOU.
- Applications close midnight Sunday 8th June 2025.
- Interviews early June.
- Contact Jolita if you have any questions.
The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.
This is a 25 hour a week fixed term position until July 2026
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.
With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.
We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.
The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.
We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.
One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.
How you will make a difference
As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:
- Meet the aims and objectives of our 2025-30 strategy.
- Are strategically aligned with the needs and expectations of our four founding charities.
- Deliver for all stakeholders, including funding partners and beneficiaries.
In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.
I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values.
This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity.
You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection.
The client requests no contact from agencies or media sales.
We are looking for a CEO for our ambitious maths charity. Will you help us make life easier for teachers and more interesting for students?
About the charity
Dr Frost Learning is an education charity that believes there should be no barriers to a student’s desire to learn. Our product, Dr Frost Maths, allows students to learn maths online whether independently or via their school. We also provide learning materials and resources to support teachers, so children can maximise their potential in mathematics in and out of the classroom.
Tens of thousands of teachers, and hundreds of thousands of students use our product every month. Over 1000 schools subscribe to our paid product which is subsidised by our generous funders and donors. As we enter our fourth year as a charity we have some key priorities:
- Continue to migrate from a reliance on philanthropic funding to a subscription model
- Deepen our offerings in maths to support more teachers and more students
- Increase our focus on schools which have either high levels of social deprivation or teachers who are not STEM trained
We need a leader who is going to help us deliver on those and work with us to decide what the future strategy should be. We are positive about our future, keen to use the latest technologies to improve our offerings, and ambitious to meet the requirements of students and teachers in new and exciting ways.
Our name recognition is incredibly high. Our reach into schools, across the UK and beyond, is very strong. Our charitable status differentiates us from our competitors.
About the role
We are looking to appoint a CEO to lead our Charity. You will be working with a committed Board, alongside our founder and Chief Mathematician, Dr Jamie Frost, and with a staff team all dedicated to delivering a top class, online, maths education.
We have a lot of maths expertise, and our developers are excellent. What we need is someone who can lead the team, create a great working environment, and grow the business. So we need a proven leader who has an entrepreneurial mindset, perhaps with experience growing a start-up business, but definitely passionate about the transformational power of a good maths education.
Jamie Frost joins Board Meetings as an advisor. He has handed over all his intellectual property to the Charity. He much prefers creating teaching materials and going out into schools than managing staff and getting involved in the day to day running of things. He will report to the CEO.
Job description
Lead all aspects of DFL, exciting stakeholders with the vision and inspiring staff to give their best every day
Create a high performing culture across the organisation which makes people proud to work at DFL and which produces content that delights and inspires all who use it
Work with the Board to define strategy, focusing on deepening our offer in maths and potentially broadening our offer in other subjects
Translate the strategy into action plans, and clear measurable milestones and objectives, and drive the organisation to meet them
Develop a sustainable funding model that balances subscriptions, philanthropy, and seeks sources of income from areas outside but close to our vision
Keep abreast of changes in the education landscape, both policy and technology, ensuring that DFL is never left behind as new areas develop
Person Specification
Essential
· Passion for the transformative power of a good maths education
· Have led teams and can demonstrate and breadth of experience and understanding which means that could be the CEO of a small, but ambitious, organisation
· Able to demonstrate a growth mindset
Desirable
· Experience of growing a small business or startup, in a leadership role
· Experience of technology business, ideally software
· Knowledge of VC or philanthropic funding
Salary and terms
· £90,000 p.a.
· 10% employer pension (5% employee contributions, with the option to contribute more via salary sacrifice)
· Fully remote working with the option of using our London co-working space as much or as little as you like
· 25 days holiday, plus bank holidays
Closing date is Sunday 29th June
Please send us a CV and a 2 page cover letter / supporting statement showing how you match each of the points on on the person specification.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Support Services Co-ordinator provides the key interface between those looking for support and the resources at Lupus UK.
This is a new role. We have identified the need for a specialist role leading on the delivery and development of our support services, including recruiting and training volunteers to deliver those services. The aim for this role is to create a fully responsive support service for the UK wide lupus community.
Please submit a CV, no more than three pages, and a covering letter, no more than two pages of A4. The covering letter should contain a brief statement on why you would like the role and an indication of how you meet each item on the person specification, providing examples where possible, unless referenced in your CV.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
-
Up to 30 days annual leave plus bank holidays
-
Enrollment into our pension scheme
-
Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
We are looking to recruit a Technology Business Partner. The post-holder will play a pivotal role in driving modern Ways of Working and fostering technology adoption across the organisation. This hybrid position blends the responsibilities of a Business Analyst, Solutions Architect, Technical Trainer, and Mentor.
Acting as a vital link between technical teams and end users, the Technology Business Partner ensures that technology solutions are not only implemented effectively but are also embraced and utilised to their full potential.
Working closely with stakeholders across the organisation, you will take the time to understand each teams unique dynamics, operational objectives and technology needs, mapping out their processes and fostering a culture of continuous improvement.
With strong experience in Microsoft 365, you will be confident in utilising tools such as Teams and SharePoint to enable individuals and departments to streamline and enhance their ways of working. You will play a key role in enabling and embedding digital working practices across Sands, helping to ensure the technology available supports day-to-day operations and long term strategic goals.
You will also be able to cope with demanding situations and work to tight deadlines, with the ability to think outside of the box and demonstrate an agile approach.
This is an exciting and-high profile role which offers a fantastic opportunity to make a real difference to the work of Sands.
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
- Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
- Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
- Work flexibly across the service responding to enquiries through a range of channels.
- Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
- Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
- Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
- Ability to be calm and use emotional intelligence in challenging casework
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
- The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role, this includes the area of Dundee, Angus, Fife, Perth & Kinross and Clackmannanshire
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
Interviews will be held on 30th June 2025.
The successful candidate will be required to:
- Preferably hold a full driving licence
- Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
What's it like to work for us?
We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.
We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
We’re looking for a well-organised person, with excellent attention to detail and a can-do attitude. You will enjoy undertaking a variety of work from project work to administration. You will have gained two-years work experience in grant making, so will be comfortable working with others and will feel confident using IT applications and databases.This role is remotely based, you’ll be in touch with the rest of the team on a daily basis, but you’ll also feel comfortable undertaking tasks yourself and will competently manage your own time.You will also have a passion for our values and our work. If this sounds like you, we’d love to hear from you!
The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
You’ll empower people affected by Parkinson’s to live lives that are as fulfilling as possible, whatever that means to them, to feel able to take an active role in their treatment and to become their own advocate in health and life, wherever possible.
Our adviser teams work within local areas and via our national helpline. Our helpline hours are currently 09:00 to 18:00, Monday to Friday, and 10:00 to 13:00 on Saturday. We are looking for someone who can work on a flexible basis to ensure cover across the helpline’s working hours. There will also be the need to cover some hours on Saturdays, bank holidays and over the Christmas period.
What you’ll do:
- Provide in depth, person-centred information and guidance to clients via our helpline service.
- Keep accurate, up to date online client records in line with practice.
- Make best use of time in providing an effective client service.
- Recognise and respond to potential safeguarding situations using established procedures.
- Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients.
- Answer client enquiries professionally using a jargon-free approach and within established timescales.
- Maintain relationships and partnerships with internal and external teams to achieve the best outcomes for clients.
- Keep up to date with organisational and professional development relevant to your role.
What you’ll bring:
- Background and/or current experience in health and social care (A,I)
- Experience of providing health and social care information through a range of channels (A,I)
- Well-developed telephone skills including active listening and questioning (A,I)
- Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care (A,I,T)
- Experience managing a complex caseload effectively and efficiently (A,I)
- Ability to be calm and deal effectively with challenging or emotional situations and/or people (I)
- Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar (A,I)
- Ability to work collaboratively (I)
- In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits (I)
- Commitment to working within the principles of equal opportunities (I)
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 27th June and 1st July.
The successful candidate will be required to:
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
- be available to work the days of Monday - Friday
- provide occasional cover on Saturdays and/or Bank holidays
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
