Fundraising team volunteer volunteer roles in south acton, greater london

About Us:

The Orpheus Centre is a specialist further education college and charity working to support young disabled adults, who are passionate about the arts, to achieve their potential and lead independent lives.

Set up by musician and songwriter Sir Richard Stilgoe, Orpheus offers learning, supported housing and personal care on the same site in Godstone, Surrey.

Volunteer Role:

Collection Box Coordinator – 2 hours a week

Why volunteer:

Through volunteering with us you will gain a greater sense of purpose and help with fundraising for Orpheus. You will coordinate the regular collection and replacement of Orpheus donation boxes within the local area and liaise with other volunteers to inform them which boxes need collecting. You will also need to maintain our database, inputting current and new locations, reporting stolen or broken boxes, researching new locations to distribute boxes and inform the Community Fundraiser.

This role would suite someone who is self-motivated, have a confident manner and experience of dealing with the public face-to-face. Experience using excel spreadsheets or databases would be beneficial, however we can provide training if necessary. You’ll need to be reliable, an excellent communicator, have a friendly and enthusiastic personality and committed to helping. Being a car driver will help you within this role.

You will have a mentor who will help and guide you when you first start volunteering at Orpheus.

Training:

Role relevant training, including Equality, Diversity and Inclusion and Safeguarding will be given prior to start date. There is also the opportunity to attend our Learning Support training.

On-going support will be available throughout your time at Orpheus.

Benefits/What you’ll get:

• Experience of volunteering in an education setting.
• Working within a team as well as independently.
• The opportunity to meet new people and having fun.
• Develop confidence, empathy, listening and communication skills through working with our students.
• Gain experience in the charity sector.
• Opportunities to volunteer at other fundraising or on site events at Orpheus.
• Free on-site parking and expenses claimed back.
• Discounted lunches.
• Volunteer social events, like our Volunteer Tea Party.

Safeguarding:

Orpheus is committed to safeguarding and promotes the welfare of all service users. We are committed to the promotion of equal opportunities.

This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974.  It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service (DBS).

Equality & Diversity:

• To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace.
• To be tolerant of differences and use respectful language.
• Ensure professional standards and boundaries are clear.
• To treat everyone respectfully.

Application Process:

Once your application has been received it will be reviewed, you may then be invited in for an informal interview.

Your references will be checked and you will need to complete the online DBS application before bringing the relevant documents in to be checked.

You will then need to attend all of our training. This can all take 3-4 weeks to be completed before you start volunteering with us.

We look forward to hearing from you.

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

Job Description:

Quilombo UK is looking for a Bid Writer - Commercial Proposal Volunteer to join their team. Quilombo UK is a not for profit social enterprise that challenges people to think differently and bridge gaps between communities, with the aim of building a culturally rich society, where differences are accepted and celebrated. As chosen among 160 other organizations to work in collaboration with the Home Office on the “Building a Stronger Britain together” project, you will be joining a team, which not only supports the community but also stands up to extremism in all of its forms.

By joining Quilombo UK and QMC Capoeira School you will be supported and guided by experienced staff and volunteers, who are willing to share their skill set and will provided you with great opportunities for development in many different areas.

Ideal candidates will assist Quilombo UK in preparing funding bids that contribute to their further development. They should be well-organized, with a proactive attitude to deliver work that adheres to the key objectives of the organization. Candidates should be willing to volunteer at least 12 hours a week, for a duration of 16 weeks.

You will be volunteering as part of the team who are responsible for creating the bids to attract funding for our new or existing projects. The role will involve discussing project ideas and proposals with the management & project teams, searching for the right funding opportunities and preparing bids for submission.

You will work as part of an experienced team, where writing skills and experience in crafting persuasive and compelling content are essential.

Responsibilities:

• Develop and write commercial proposals tailored to meet the specific requirements of clients and align with business objectives.
• Review and revise previously created proposals to ensure accuracy, coherence, and alignment with current business strategies.
• Collaborate closely with other team members, partners, and stakeholders to produce high-quality bid responses, compelling content, and effective key messages that align with win themes.
• Assist in establishing a comprehensive proposal development strategy.
• Propose innovative ideas for bid submissions in line with the established strategy and market demands.
• Collect, organize, and analyze all relevant information to be included in the proposals.
• Manage a detailed “bid plan” and ensure all proposals are approved and submitted before the stipulated deadlines.

Skills and Attributes:

• Proficiency in Microsoft Word.
• Ability to work with Excel is an advantage; support will be provided if necessary.
• Excellent writing skills with a strong understanding of persuasive writing and narrative structure.
• Focused, organized, and able to work efficiently under tight deadlines.
• High level of accuracy and attention to detail.
• Strong communication and interpersonal skills.
• Ability to maintain professionalism and confidentiality at all times.
• Some understanding of commercial market trends and research processes.

Perks:

• A supportive working environment providing opportunities to develop your skills and experience in commercial bid writing.
• Work alongside seasoned professionals eager to share their expertise.
• On-site training programs to help you grow your skill set.
• A casual yet professional office setting with snacks and drinks provided.

Job Type: Part-time

Expected hours: 12 per week

Benefits: Work from home

Schedule:

• Flexitime
• No weekends

Experience:

• Bid writer: 1 year (preferred)

Location:

• Remote (preferred)

Work Location: Remote

Application Summary:
Are you skilled at writing, researching, and telling powerful stories? Join SheCanDo’s Fundraising & Partnerships Team as a Grants Writer & Researcher. Help us discover and secure funding opportunities that will drive our mission forward and impact thousands of girls across Africa.

About the Organisation
SheCanDo is a youth-led nonprofit organization working to empower girls and young women in Africa, especially in Nigeria. Our mission is to break gender stereotypes and help girls believe in their ability to lead, innovate, and create real change in their communities.

We organize programs, workshops, and campaigns that build girls’ confidence, leadership, and problem-solving skills. Our goal is to raise a generation of bold, smart, and visionary girls who can challenge societal norms and shape a better future.

With the help of passionate volunteers, we’ve been able to reach thousands of girls across different communities. If you believe in the power of girls and want to be part of something meaningful, SheCanDo is the place for you.

Role Description:
As the Grants Writer & Researcher, you will:

• Research new grant opportunities and keep a running database.

• Draft and submit grant proposals aligned with SheCanDo’s mission.

• Track deadlines and ensure compliance with funder requirements.

• Work closely with the Fundraising Lead to align grant goals with organizational priorities.

Qualifications & Skills:

• Strong writing, editing, and research skills.

• Organized and detail-oriented, with the ability to manage deadlines.

• Experience in grant writing is a plus but not required.

Weekly Commitment:
4–6 hours per week (flexible schedule, remote role)

We are seeking a volunteer Trustee to join the Board of Trustees at WORTH to collectively oversee the administration and financial governance of the charity. The board is our governing body, providing strategy and direction and ensuring WORTH is run according to the rules.

We would particularly welcome applications from individuals with business, finance and fundraising experience in corporate or charity sectors to join us.

About WORTH

WORTH is a charity providing long term aftercare to women affected by Domestic Abuse. We offer clients 1-1 support and a range of wellbeing groups including art, writing, music and self-defence to help rebuild their confidence and self-esteem.

We provide a safe space for clients to share experiences, give and receive practical and emotional support, learn new skills, reduce isolation, build friendships, and give women their voice back. It is a space where women can focus on their future and we can support our clients in their healing, post abuse.

To be able to provide this support we rely on a great team of volunteers with a wide skill set and a whole lot of passion to enable our services to work effectively.

Our Board of Trustees play a vital role in making sure that WORTH achieves its core purpose. They oversee the overall management, administration and governance of the charity. They also ensure that WORTH has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the CEO to enable WORTH to grow and thrive and support more women in need.

Trustee Duties:

• Support and provide advice on WORTH's purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee WORTH's financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve WORTH's financial statements.
• Provide support and challenge to WORTH's CEO in the exercise of their delegated authority and affairs.
• Keep abreast of changes in WORTH's operating environment.
• Contribute to regular reviews of WORTH's own governance.
• Attend regular Trustee Board meetings and be adequately prepared to contribute to  discussions.
• Use independent judgment, acting legally and in good faith to promote and protect WORTH's interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of WORTH's objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when trustees will need to be actively involved beyond Trustee Board meetings. This may involve scrutinising meeting papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking and skills on our Board of Trustees. We are particularly interested in candidates with business, finance and fundraising experience.

Previous governance experience is preferable but not essential. The role is open to remote and local applicants.

Applicant minimum age is 18.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as a Board of Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.
• Willingness to lead according to the values of WORTH.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
• Knowledge and experience of business, finance and/or fundraising.
• An understanding of Domestic Abuse is an advantage but not essential as training will be provided.
• An understanding of client confidentiality, safeguarding, diversity and inclusivity in the services provided by WORTH.

Terms of office

• Trustees are appointed for a two year term of office, with eligibility to renew and serve for two further terms to a maximum of six years.
• This is a voluntary unpaid position.

Time commitment

• Attending a minimum of six trustee board meetings annually, meetings are held remotely via Zoom once every two to three months.
• Attendance at ad hoc trustee meetings in addition to the minimum six annual meetings.

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

Hope Springs Health Foundation Uganda

Hope Springs Health Foundation Uganda promotes community health equity among young people in underserved communities within Uganda

Hope Springs Health Foundation (HSH) Uganda addresses a range of pressing social and health challenges affecting vulnerable groups, particularly children, adolescents, and women in low-resource settings.

One of the core issues is the high HIV prevalence and teenage pregnancy in Mayuge District, where HIV rates are at 7% and teenage pregnancy stands at 27%, both higher than national averages. These challenges are often driven by transactional sex, early sexual debut, misinformation, and power imbalances in relationships particularly with older men. Adolescent girls face limited access to accurate sexual and reproductive health (SRH) information, increasing their vulnerability to exploitation and disease.

Another persistent challenge is menstrual hygiene management (MHM). Nearly half of Ugandan girls miss up to three days of school each month due to lack of menstrual products and adequate sanitation. This leads to increased absenteeism and school dropout rates, ultimately compromising their educational and economic futures.

Additionally, gender-based violence (GBV) remains widespread in Uganda, with women and girls disproportionately affected. Many communities lack the capacity to identify, report, and prevent GBV, leading to unreported cases and prolonged cycles of abuse.

For children living with chronic illnesses such as Type 1 Diabetes, limited awareness and lack of access to proper nutrition and physical activity pose serious health risks, especially in low-resource rural settings.

Hope Springs Health (HSH) Foundation responds to these intersecting challenges with innovative and community-centered health promotion interventions.

To combat HIV/AID and teenage pregnancies, HSH works with communities to implement UNICEF’s evidence-based intervention; “Sugar Daddy Awareness Classes” in schools. These sessions empower adolescent girls with knowledge about the dangers of cross-generational relationships and equip them to advocate among peers, promoting informed choices and reducing risky behaviors.

On the menstrual health front, HSH trains girls to make, use, and distribute reusable sanitary pads. This not only addresses a critical hygiene need but also provides a source of income and resilience for the girls. Environmentally, the use of reusable pads reduces plastic waste, contributing to greener communities. Socially, this empowers girls to stay in school, confident and informed.

To address gender-based violence (GBV), HSH conducts trainings targeting community stakeholders such as local leaders, religious leaders, police, health workers among others. These trainings strengthen the capacity of community members to detect, respond to, and prevent GBV through coordinated referral systems and advocacy.

For children with Type 1 Diabetes, the “Active Hearts, Healthy Lives” program supports them through community education on physical activity and nutrition. This program helps improve their quality of life by promoting healthier lifestyles in contexts where resources are scarce.

Finance Volunteer

Volunteer Role Description (remote, unpaid)

Finance Volunteer – Hope Springs Health Foundation Uganda

Responsibilities:

Support resource mobilization and fundraising through donor outreach and networking

Assist in writing grant proposals and funding applications

Research and identify potential funding opportunities

Help maintain donor records and communications

Provide administrative and finance-related support to the team

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

Introduction

Do you care about the future of the countryside in North and East Yorkshire?  Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work?  CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.

Who we are

CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:

- The right development in the right place

- Active support to improve biodiversity and 

- Countryside protection from climate change impacts and contribution to climate change solutions.

Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.

The role

Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live.  But with your support we can do even more! 

In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations.  However additionally as our Lead for Local Authority Communications you will use your particular  knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.   

+Trustees initially serve a three-year term and may serve up to six years in total. 

What we need and what’s in it for you

You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know  to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside.  Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership.  Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.

EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of volunteers, based mainly in the UK and Uganda. Our mission is to tackle inequalities in access to WASH by providing safe and sustainable WASH facilities and services to those that need it most.

WHAT WE ARE LOOKING FOR: We are recruiting a new Communications Manager in order to build awareness around WASH inequality, grow EAU's presence and income generation, and ultimately enable us to reach more communities and transform more lives.

• Lead the development, delivery and evaluation of an external and internal communications strategy to drive the strategy, vision and values of EAU;
• Oversee public communications channels, including social media and websites, working closely with the fundraising and programmes team to improve communication between stakeholders;
• Lead EAU's monthly newelstter to key stakeholders
• Oversee production of EAU’s Annual Report, raising awareness of WASH inequality and generating income for EAU.
• Build and maintain relationships with key partners and important contacts;

ABOUT: ‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).

Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability

Our Mission: We will achieve this by working with partners and local communities to develop the required skills, knowledge and practical interventions 

Objectives:

• To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
• To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
• To take action to protect the natural environment, reduce pollution and tackle climate change

KEY ACHIEVEMENTS:

• 32,866 people with improved access to safe water
• 11,044 people with improved sanitation
• 11,755 people with improved WASH knowledge and skills
• 3,877 people with improved menstrual hygiene knowledge
• British High Commission award winner

VALUES: At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.

You will be part of our team at a Challenge Event e.g. London Marathon and located on the race route. You will be responsible for cheering on and supporting our runners, cyclists or walkers, encouraging them to keep going.

Cheering at events is lots of fun as your part of the whole positive energy and event experience. It helps to lift the spirit of our participants so that they cross the finish line and feel valued for their efforts. Your time will make a huge impact in our participant’s challenge, and you’ll have a nice time while doing it.

What we are looking for

As a Young Epilepsy Volunteer Events Cheer Leader, you will need to have:

· Lots of enthusiasm.

· The ability to help make sure Young Epilepsy is the best cheer squad at the race.

· Good interpersonal skills: you will be talking to some of our incredible supporters’ friends and family as well as the                  Young Epilepsy team.

· Endurance as the days can be quite long, and we have no control over the weather. It can be cold and wet or                       extremely hot – this is the UK!

Benefits

· Meeting new people.

· Gaining new skills, knowledge and experience.

· Making a difference and helping to raise awareness of epilepsy for children and young people.

· Travel expenses paid

· Lunch expenses paid

What Support will I Get

Young Epilepsy will give you everything you need to cheer on our lovely participants. Whistles, bangers and even a free Young Epilepsy T-Shirt. The team will brief you on the runners before the event, so you know who you are cheering for. 

Where are the events.

We have events in Brighton, London, Manchester, Newcastle, Sussex, Scotland. You don’t need to be able to travel to all these areas. Just let us know when you apply which areas would be better suites to you.

How long would I be required at the event.

It depends on the event; a normal event day starts at 9am and ends by 3pm. This is subject to change depending on the event and we are flexible, let us know the times you are available, and we will try to make it work for you.

Job description

We need dedicated volunteers to work at our Ealing store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Job description

We need dedicated volunteers to work at our Olympia store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: £0.01-£0.02 per year

Benefits:

• Free or subsidised travel
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking to recruit 2 new trustees.  We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:

· Embedding lived experience expertise into the design, delivery and evaluation of our work

· Developing our campaigning and strategic work

· Building up our social media and comms presence

· Stepping up our fundraising game

If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.