Fundraising volunteer roles in ashington, northumberland

We’re looking for creative and organised people who enjoy visual design and want to use their skills to support meaningful community projects.

As a Creative Design Volunteer, you’ll help create eye-catching digital and print materials that promote our programmes, campaigns and events. From social media graphics to posters and newsletters, your designs will help us communicate clearly and consistently with our audiences.

This is a flexible opportunity for anyone who enjoys bringing ideas to life through design and wants to use their creativity for social good.

What You’ll Be Doing

• Designing digital and print materials such as posters, flyers and social media graphics
• Creating templates and layouts for newsletters, presentations or reports
• Adapting designs to meet accessibility and brand guidelines
• Supporting the visual design of campaigns and community events
• Helping organise and manage design files and templates
• Contributing creative ideas for visual storytelling and community engagement

Skills and Qualities We’re Looking For

• Creative eye for layout and design
• Confidence using design tools such as Canva, Adobe Creative Cloud or similar
• Attention to detail and ability to follow brand guidelines
• Good communication and collaboration skills
• Reliable, organised and able to manage time effectively
• Interest in community, social impact or charity communications

What You’ll Gain

• Experience designing materials for community campaigns and events
• Opportunities to develop and showcase creative skills
• A chance to build a portfolio of design work for a good cause
• The satisfaction of helping a charity communicate its impact

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

Lead a Movement. Change Men’s Lives.

Who We Are

MINDSET Charity is a new, volunteer-run organisation dedicated to transforming men’s lives across England. We support men on their journeys of mental wellbeing and self-improvement through workshops, creative programmes, and community-building activities.

We are building a movement of resilience, dignity, and brotherhood. To guide us from set-up to launch and beyond, we need a visionary Chief Executive Officer.

The Role of CEO

As our Volunteer CEO, you will:

• Direct, lead, and steer the charity through its foundation, launch, and growth phases.

• Shape and deliver our strategic vision, ensuring MINDSET becomes a trusted national movement.

• Build and inspire a volunteer team, fostering a culture of positivity, resilience, and impact.

• Represent MINDSET Charity to partners, funders, and the wider community, raising awareness and credibility.

• Ensure operational excellence, safeguarding governance, compliance, and sustainability.

This is a volunteer role, but your leadership will be the driving force behind MINDSET Charity’s success.

Who We’re Looking For

We welcome applications from leaders of all backgrounds who share our passion for men’s mental wellbeing. Experience in charity leadership, start-ups, or organisational development is valuable, but what matters most is your vision, resilience, and ability to inspire others.

Why Join Us

• Be part of a pioneering charity at its foundation stage.

• Lead a national movement tackling men’s mental health and self-improvement.

• Shape the future of a volunteer-run organisation with lasting impact.

• Collaborate with passionate volunteers united by purpose and brotherhood.

How to Apply

If you’re ready to lead MINDSET Charity from set-up to success, we’d love to hear from you.

This is more than leadership. It’s about building a legacy of resilience, dignity, and hope. Join us, and let’s build MINDSET together.

The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. The refugees training or employed by the Plateful Cafe will benefit from workshops, training skills and knowledge relevant for the catering industry. 

As a small charity, it is important to share information and updates through our communications and social media content, to help us fundraise and grow. We are looking for someone to assist us on creating copy for our blog as well as help with creating content for our newsletters, social media, print media and other promotional material over time.

With the launch of the physical Plateful Cafe taking place soon, this summer is an exciting time to join us.

Requirements: 

• Excellent communication skills in fluent English

• Has 1+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)

• Able to create interesting and engaging content

• Good computer skills

• Good time management skills

• Engaging and friendly

• Good team player

Desirable:

• Basic digital photography and editing skills

• An interest in supporting refugees and contributing to the work of Plateful Cafe

• Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience

• Lives in London with ability to attend events and markets

Tell My Truth and Shame the Devil CIC is a UK-registered Community Interest Company dedicated to empowering the survivor and young people’s community through advocacy, storytelling, education, and digital innovation.

We are now entering the second stage of our CIC’s development, building the decentralised technological foundation that will support everything we do — from volunteer management and online learning to donor engagement and impact measurement.

Our aim is to create a digitally connected ecosystem that allows survivors, young people, and our partners to access resources, training, and opportunities from anywhere in the world. As we await funding for our next phase, This project will help us build the digital backbone of our organisation 

The Digital Systems Research & Implementation Team will help us identify the most effective, decentralised, and sustainable digital tools on the market to take us forward.

This team will play a critical advisory role in guiding which platforms we invest in — ensuring that every system we choose is ethical, scalable, open-source, and aligned with our mission.

About the Project

Your work will directly shape the digital future of our CIC.
The team will:

• Research and evaluate open-source and nonprofit-friendly digital tools (LMS, CRM, donor systems, AI marketing tools, etc.).

• Assess features, usability, compliance, cost-effectiveness, and decentralisation potential.

• Report and recommend the most suitable options for our organisation’s stage of growth.

• Collaborate with external experts (once funding is secured) to help customise and integrate chosen platforms.

You won’t be expected to build or code systems yourself — instead, you’ll help us make smart, evidence-based decisions that position our CIC for long-term success and operational excellence.

Roles Available

1.Tech Enthusiast / Digital Systems Volunteer

Purpose: To connect the dots between technology, usability, and community needs.
Key tasks:

• Evaluate accessibility and user experience from the perspective of staff, volunteers, and beneficiaries

• Suggest tools that enhance transparency, inclusion, and efficiency

• Support external experts by testing workflows and providing user feedback during implementation
  Ideal for: Individuals passionate about technology for good, decentralisation, and community impact.

Why Join Us

• Be part of a core digital transformation project in a growing ,creative, innovative UK social enterprise.

• Work with real systems and expert advisors shaping the CIC’s long-term digital decentrailiesd strategy.

• Gain hands-on experience in research, decision-making, and systems planning.

• Receive references and recorded training access for your future portfolio.

• Collaborate with a team that values innovation, transparency, and community-people driven design.

• Be the 1st to apply for paid positions as the C.I.C

What You’ll Learn

• How nonprofits evaluate and adopt open-source systems

• The process of digital transformation within a CIC structure

• Research and reporting best practices

• The ethics and practicality of decentralised digital infrastructure

• Cross-team collaboration in a multi-stakeholder environment

2. Full Stack Web Developer (open-source)

Purpose:
To architect, build, and refine digital products that support the CIC’s mission, decentralised systems vision, and community-first approach.

Key tasks:

• Develop and maintain internal and external web applications that streamline operations, onboarding, training, and user engagement

• Integrate APIs, automation tools, and open-source systems into a unified digital infrastructure

• Build modular, scalable front-end and back-end features aligned with our decentralised and community-led framework

• Support the Tech Enthusiasts and Digital Systems Team by turning research and ideas into working prototypes

• Optimise performance, security, accessibility, and user experience across all digital platforms

• Collaborate with designers, project leads, and external experts to implement digital solutions that serve staff, volunteers, and beneficiaries

Ideal for:

Self-driven and mission-focused developers who want to use their technical skills to support community empowerment, decentralisation, innovation, Creativity and systems-building within a growing CIC.

Why Join Us

• Be part of a core digital transformation project in a growing, creative, innovative UK social enterprise

• Work with real systems and expert advisors shaping the CIC’s long-term decentralised digital strategy

• Gain hands-on experience building digital products for real-world community use

• Receive references and recorded training access for your future portfolio

• Collaborate with a team that values innovation, transparency, and community-people driven design

• Be the first to access paid roles as the CIC grows and formal roles open

How This Role Feeds Into Our Mission

This team will lay the digital foundation for everything our CIC does — helping us choose systems that will empower survivors and young people to connect, learn, and thrive safely and efficiently.
By identifying the best tools on the market, you’ll be ensuring our future operations are secure, efficient, and impactful — built on technology that reflects our values and vision.

 How to Apply

Please apply via CharityJob with:

• A short cover letter outlining why you’d like to join this digital transformation project, and

• Any relevant coursework, volunteer, or professional experience.

Shortlisted candidates will be invited to a friendly group introduction session to meet the team, learn about our mission, and select their preferred focus area.

Build on Belief is a charity dedicated to helping people who have, or have had issues with drugs and alcohol use, working to improve and sustain their health and wellbeing in order they can recover to lead fulfilling lives. Bring your accountancy and financial experience and skills to become a voluntary trustee and Honorary Treasurer for a growing and innovative organisation and help make a difference across diverse communities in London and SE England.  If you’ve experience in accountancy and finance and perhaps even your own lived experience, then you could help us take the organisation forward.

What we do

BoB helps build the “social capital’ of people who are on a journey of recovery from histories of alcohol, illicit or prescribed drugs. Many of our service users and volunteers across our fourteen London and South-East projects have associated mental and physical health problems, along with histories of homelessness and unemployment.

We largely operate a structure where we recruit volunteers from our service users, and our managers from our volunteer pool, once trained. Our CEO, most managers and some members of the Board have lived experience, and many have been through the drug and alcohol treatment system. This ‘unique’ structure, we believe, gives a high level of peer led understanding of needs and responses

What you will be doing

Purpose of the Trustee Role & Hon Treasurer

The role of a trustee is to ensure that the organisation fulfils its duty to its beneficiaries and delivers on its vision, mission and values. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of the charity, its financial health, the probity of its activities and developing the organisation's aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.

The Hon. Treasurer plays a pivotal role in safeguarding the financial integrity and sustainability of the organisation. Their primary responsibility is to maintain strategic oversight of the organisation’s financial affairs, ensuring that it remains viable, compliant, and well-positioned to achieve its charitable objectives. This includes ensuring that robust financial systems, accurate records, and effective procedures are in place and consistently followed.

The Treasurer works closely with, and is, actively supported by the CEO and Head of Finance & Central Operations, collaborating on both strategic and operational financial matters to ensure sound governance and effective delivery.

Time Commitment

Trustees are expected to attend bi-monthly board meetings (Tuesday evening) at Earls Court and participate in ad-hoc task groups and occasional on-line meetings.

BoB Trustees are Required To:

Uphold the charity’s mission and ensure its effective governance, strategic direction, and legal compliance. Their responsibilities include:

Strategic Leadership

· Ensure the charity pursues its stated charitable objects as defined in the Memorandum & Articles of Association.

· Establish and maintain a clear vision, values, and strategy, ensuring shared understanding among trustees, staff, volunteers, stakeholders, and associated personnel.

· Ensure operational plans and budgets align with and support the strategic vision.

· Define organisational goals and evaluate performance against agreed targets.

· Advise on and support fundraising efforts and project engagement.

Stakeholder Engagement

· Regularly seek and consider the views of external stakeholders and service users, staff, and volunteers.

· Uphold the good name and values of the organisation in all interactions.

Governance and Compliance

· Ensure compliance with the Mem & Articles of Association, charity law, company law, employment law, and other relevant regulations.

· Ensure resources are used exclusively to further the charity’s objects.

· Maintain appropriate governance structures that reflect the charity’s size, complexity, and diversity.

· Review the governance structure and board performance regularly.

· Ensure trustees adhere to an agreed code of conduct, with mechanisms for addressing non-compliance.

Risk and Oversight

·  Identify and regularly review major risks to the organisation, ensuring systems are in place to mitigate or manage them.

· Monitor changes in the external environment (political, financial, demographic, competitive) that may impact the charity.

· Hold staff accountable for the management and administration of the charity.

· Consider external professional advice on matters presenting material risk or potential breach of trustee duties.

Staff and Operational Oversight

· Follow formal arrangements for the appointment, supervision, support, appraisal, and remuneration of staff.

· Ensure the organisation exercises a duty of care to its employees.

· Support continuous professional development across the organisation.

Engagement and Representation

· Visit local services and attend key events to support the charity’s work.

· Actively engage with the charity’s activities and initiatives.

· Act as ambassadors for the charity.

The Hon. Treasurers Role

Strategic

· Assist and advise in the formation of the charity’s financial strategy, ensuring adequate resources to deliver services and that funds are spent on furthering charitable purposes.

· Advise on the financial implications of strategic and operational plans.

· Advise on the funding strategy and ensure alignment with the charity’s aims.

· Ensure the Board receives regular and appropriate financial information.

· Review and present the annual financial statements to the Board.

· Recommend appropriate accounting procedures, controls, and policies consistent with financial and regulatory legislation.

· Oversee the appointment and regular review of auditors.

· Work in close partnership with the CEO and Head of Finance & Central Operations to support strategic goals.

· Ensure appropriate investment and reserves policies are in place.

· Monitor the performance of investments.

· Ensure all assets are adequately maintained and accounted for.

Governance

· Maintain effective governance of the organisation’s financial affairs, ensuring viability and proper processes for financial records, decisions, and delegations.

· Ensure the Board is aware of its financial duties and responsibilities and complies with all relevant legislations (e.g. Companies and Charity Law)

· Lead on the assessment and management of financial risk

· Ensure financial policies and procedures are regularly reviewed and updated

· Ensure compliance with charity accounting practices and statutory requirements

· Ensure recommendations from auditors are implemented

· Ensure accounts meet conditions of contractual agreements with funders and statutory bodies.

Experience, Skills & Behaviours required to fulfil the role of Hon. Treasurer effectively:

• Experience of charity accounting.
• Experience of financial control, budgeting, and risk management.
• Good communications and interpersonal skills.
• A willingness to be contacted on an ad-hoc basis.
• Ability to ensure financial decisions taken are followed up in a timely manner.

What we are looking for

Our Trustee Board comprises people who have good skills and experience in, corporate strategic marketing and communications, health care, HR, information technology, research and legal matters. 

Our current Honorary Treasurer is standing down after seven years, and we are looking to replace him. The role of Honorary Treasurer is an important one, being the key person colleague trustees look to for professional advice about all things financial.  We have a Head of Finance & Central Operations who manages the day-to-day financial management and reporting systems.

This year we have introduced two systems to underpin our growth to a nearly £2m business. These are Xero and PLEO, with PEOPLE HR for our associated HR functions.

If you’ve experience of senior financial management and leadership, then you could make a significant contribution to our development.

Essential experience & qualifications sought

We are open to a variety of professional financial backgrounds and qualifications with, ideally but not necessarily only, charities and including current registration as a member of the:

o Institute of Chartered Accountants.

o Association of Chartered Certified Accountants.

o Chartered Institute of Management Accountants

o CIPFA

We are very open to bringing on board people who can support us becoming a more inclusive organisation. We particularly welcome applications from individuals from diverse ethnic backgrounds, women and other underrepresented groups, including those with disabilities and from LGBTQI communities. We are also very open to recruiting someone who may have their own lived experience of addictions and adversity to draw upon. What counts will be your enthusiasm, commitment, competence and interest in taking on a trustee and governance role.

 A few more details on application process

Our deadline for applications is Monday 15 December 2025

· Please submit a CV and a covering letter (no more than 2 pages) which must address three questions (see below).

· We aim to be flexible with interview dates, to include early evenings but aim to hold them during January or early February.

· If you need any particular support if you are invited to an interview, then please make this clear in your supporting statement (see below).

· We plan to have an induction and familiarisation/onboarding process before final confirmation as a trustee. Once appointed, Trustees are expected to serve a minimum three-year term of office. This is a voluntary and non-paid position.

Please send your CV with covering Supportive Statement to our Chair, Roger Howard:

· Your Supportive Statement or covering letter should address three questions:

i. Why are you interested in becoming a trustee and treasurer of BoB?

ii. What insights and experiences can you bring to our charity Board?

iii. Is there anything in your background that we should be aware of that might be relevant to you becoming a trustee/company director?

Personal data statement:  In line with GDPR, we ask that you do NOT send us any informtion that can identify children or any of your Sensitive Personal Data in your CV and application documentation, apart from matters relating to your own experiences of addictions and matters which may arise during a subsequent DBS enhanced scrutiny.

Following this notice, any inclusion of your Sensitive Personal Data in your CV/ application documentation will be understood by us as your express consent to process this information going forward.

Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?

ECU is a small, dynamic non-profit working to transform the economy so that everyone has the freedom and security to live a good life. 

We are now recruiting for ECU’s first Treasurer, who will lead at board level on monitoring ECU’s financial performance and sustainability, ensuring that we have robust financial policies and processes in place, and supporting other board members to fulfil their collective responsibilities around finance. 

This is an exciting time to join ECU. We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue. Our work is challenging, fascinating, and fulfilling – and, with rising levels of inequality, an unfolding climate emergency, overstretched public services and a growing concentration of corporate power, it couldn’t be more important.

Could you be our new Chair?  

Our fantastic Chair’s tenure will be coming to an end in 2026, so we are looking to appoint her successor to help Student Minds improve university communities so that every student gets the mental health support they need to reach their goals.

At Student Minds, we’re working to improve university communities so that no student is held back by their mental health. So it should come as no surprise that we are keen to reflect the communities we serve, maintain a diverse board and ensure student voices are represented. This is key to our mission and our continued impact. 

We are open-minded about the professional background of this individual and are mostly looking for someone with experience of leading effective, inclusive teams, of chairing complex organisations or meetings, and in building influential cross-sector partnerships.

Key responsibilities

Student Minds Chair is expected to commit to the following: 

• Preparation and attendance at four board meetings a year. Board meetings are held online and take place on weekdays from 5 - 7.30 pm. 

• Preparation and attendance at two in-person board away days each year, usually from 12.30 - 5 pm. These usually take place in Leeds and include a lunchtime or evening social.

• Monthly supervision calls with the Chief Executive

• Annual in-person appraisal of the Chief Executive 

• Support with board appraisals and recruitment 

• Ad-hoc meetings and conversations with the senior leadership team as required. This usually constitutes approximately a further five working days a year.

• Attendance at relevant task-group meetings and/or committees.

So, if you want to help shape the future of student mental health, download our recruitment pack to find out more!

How to apply?

1. For more information about the role responsibilities please download our recruitment pack that is linked

2. Download and complete our application form which is available via the link

3. Complete the Equality Monitoring Form. 

Application process

• Application closing deadline: Monday the 5th January at 11.59 pm - make sure you send your completed application form by this date

• Interviews: 27th January, with our Chair, Trustee and CEO

• Appointment: subject to approval by the Student Minds Board

Are you passionate about building a more inclusive, sustainable and resilient economy? Are you looking for a meaningful way to use your finance expertise?  ECU is a small, dynamic non-profit working to transform the economy. Join us!

What will you be doing?

In addition to the responsibilities of all board members, the Treasurer will: 

1. Support the Board to review and monitor ECU’s financial performance and sustainability
2. Ensure the Board receives timely, accessible and accurate financial information
3. Support the team to develop and maintain robust and proportionate financial policies, processes and risk management systems

What are we looking for?

• Commitment to ECU’s mission and values
• Commitment to the legal duties and responsibilities
• Financial management experience, policies, risk
• Qualifications
• Able to interpret, interrogate and communicate financial information
• Work as part of a diverse team, and devote the time 

Desirable - treasurer experience

What difference will you make?

We have an ambitious vision for change, a strong analysis of the opportunities and barriers to progress, and a clear view of our role in building a better economy. Our board is committed, collaborative and inclusive, with a strong understanding of its role and remit, and a culture of open dialogue.

Before you apply

• Your interest in this role and what you could bring to it
• What would you want to learn and gain?

Interview 25 Feb in London (expenses paid)

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. As a member of the board of trustees you will be responsible for setting the strategic aims, objectives, and direction of the charity. You will use your knowledge, skills, and experience to ensure we achieve our charitable objectives and represents the interests of all stakeholders.

Kidney Research UK has been at the forefront of pioneering research for six decades, investing in talented researchers and funding work that could ultimately lead to a cure. Our work has resulted in vital breakthroughs in the diagnosis, treatment, and care of those affected, changing the future for many kidney patients.

We have made remarkable progress but there is still much to do. The number of people living with kidney failure continues to rise and we must go further to drive innovation and increase investment in renal research. Of course, like so many other charities and organisations we are doing this important work during challenging times.

We have adapted well to the changing world, and we are finding exciting new ways to reach our goals. We know we must rise to the challenge for kidney patients everywhere and we remain determined to grow our income so we can deliver more impact.

Our trustees play a vital role in the governance of Kidney Research UK, which enables and accelerates the impact that we have as an organisation for our patient community. Working closely with your fellow Trustees, the chief executive and wider leadership team, you will be part of a team that guides and oversees the delivery of Kidney Research UK's strategic priorities. We have a number of trustees who are due to retire from their roles during the next 12 months, and we are looking for new trustees to join our board and be part of this exciting transformation.

If this sounds like you and you think you could make a difference, we’d encourage you to review the attached role description below and apply to join our dedicated board of trustees.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.