Fundraising volunteer roles

As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities. 

Responsibilities: 

Reception Duties: 

1. Visitor Reception: 

• Greet visitors warmly at the front door or Reception desk. 

• Check if visitors have pre-booked and verify booking details. 

• Keep the Reception Desk attended at all times. 

1. Booking Management: 

• Obtain booking sheets from Graeme and update them throughout the day. 

• Set out and supervise the donation box. 

• Maintain a supply of hand sanitisers, leaflets, and other materials. 

• Re-stock leaflet holders in the Main Entrance lobby. 

1. Visitor Handling Procedures: People with a Booking: 

• Check the Lead Name off the booking list and confirm the number of visitors in the group. 

• Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code. 

• Ensure the donation process is completed. 

• Inform visitors of the location of toilets and answer any questions. 

• Ask visitors to wait in the Waiting Area until their Guide collects them. 

• Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide. 

People without a Booking: 

• Politely inform visitors that entry is by pre-booking online. 

• Check the booking list for vacant slots and inform visitors of available times and spaces. 

• Advise visitors to book and return at the specified time, noting they cannot wait inside AH. 

• Allow visitors to wait outside for potential "no-shows" if they wish. 

• Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details. 

• Seek assistance from Graeme or Mike if needed. 

1. Visitor Departure: 

• Thank visitors for coming and say goodbye. 

• Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre). 

Merchandising Duties: 

1. Merchandise Stall Management: 

• Set up and take down the HCAT Merchandise stall. 

• Retrieve and replace sale items from/to the cupboards under the model in Reception. 

• Run the merchandise stall, selling items to visitors. 

1. Cash Handling: 

• Manage the float, monetary takings, cashing up, and recording total takings at the end of the day. 

• Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day. 

1. Stock Monitoring: 

• Monitor stock levels and advise Jeff if stocks are running low. 

Qualifications: 

• Friendly and welcoming demeanor. 

• Strong communication and interpersonal skills. 

• Ability to manage bookings and handle donations accurately. 

• Experience in handling cash and managing merchandise sales. 

• Punctual, reliable, and able to adhere to procedures. 

• Commitment to providing a respectful and inclusive experience for all visitors. 

Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role. 

Benefits: 

• Be the welcoming face of Historic Croydon Airport. 

• Gain experience in visitor management and merchandising. 

• Contribute to the educational and cultural enrichment of the community. 

• Be part of a supportive and passionate team. 

Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you. 

    VOLUNTEER/GLD ONLINE

Unleash Your Passion, Volunteer Online with IHF!

Make a difference from anywhere in the world: Join the International Humanity Foundation

(IHF) and help us empower marginalized children and communities (in location) while offering

an opportunity to learn and practice (online).

Join our Global Leadership Development program in one or more of the following divisions or teams:

A. Human Resources (HR): Master essential HR skills while supporting our global team. Assist

with applications, interviews, calendars, and more.

B. Finance: Gain valuable financial experience while managing funds responsibly. Help us track

donations, process grants, and ensure financial stability.

C. Education & Administration: Make a lasting impact on children lives. Develop curricula,

mentor youth, and contribute to various educational projects.

D. Media & PR: Share our stories and amplify our impact. Use your talents in media, graphics,

translation, or writing to connect with the world.

Benefits:

● Make a real difference: Contribute to a meaningful cause and change lives.

● Gain valuable skills: Enhance your knowledge and develop new abilities.

● Connect with a global community: Collaborate with passionate volunteers from diverse

backgrounds.

● Flexible and rewarding: Volunteer from the comfort of your home on your own schedule.

No matter your experience, you can make a contribution! We welcome individuals with various

skills and levels of expertise.

This life changing experience impacts you as well as the children and communities we serve.

______________________________________________________________________________

Role Overview

We are seeking dedicated and compassionate Volunteers to join our new monthly drop in group in that take place on Hainault Forest Community Association, monthly on Thursdays. 11 an-1 pm starting on Thursday 9th Oct 2025. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable but not essential (training will be given)
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

Can you help shape the future of The Pony Club?

Join our Board of Trustees and play a vital role in guiding the organisation and supporting the delivery of our ambitious 2026-2030 strategy, continuing to nurture the next generation of equestrians.

The Pony Club is a voluntary youth organisation where young people develop, learn, and grow through engagement with horses. Founded in 1929, we are proud to be planning our centenary celebrations while expanding an inclusive community of over 30,000 members, supported by around 10,000 volunteers.

Our Vision is to provide everyone with the opportunity to develop a lifelong love of horses through fun, friendship, horsemanship and sport.

Our Charitable Purpose has three strands:

• To promote and advance the education and understanding of the public, particularly children and young people, in all matters relating to horsemanship and the horse.
• To encourage the development of sportsmanship, unlocking potential by building resilience, confidence, teamwork, and leadership skills.
• To support and develop the volunteering network to strengthen The Pony Club community and sustain lifelong engagement with equestrianism.

Our purpose and strategy are underpinned by organisational foundations: strong governance, digital innovation, collaboration, and sustainability, ensuring The Pony Club remains resilient, responsible, and equipped for the future.

We are seeking to appoint one or more Trustees for the period commencing 1st January 2026 to replace those due to retire and to strengthen our existing Board of eight Trustees. We welcome applications from individuals who share our Vision and are eager to help deliver The Pony Club’s charitable purpose and ambitious 2026–2030 strategy.

We are especially interested in Trustees who can bring a variety of skills, experiences, and perspectives, including expertise in one or more of the following areas:

Qualities and Experience

• Governance and compliance – previous experience in charity governance, risk management, or legal frameworks
• Finance and business management – including financial planning, reporting, or HR expertise
• Digital innovation and IT – experience leading digital transformation, platforms, or technology initiatives
• Marketing, communications, and brand strategy – including digital and social media campaigns
• Membership and volunteer-led organisations – experience supporting, contributing to, or leading volunteer or membership-based groups
• Equestrian knowledge – understanding of the equestrian sector and horse welfare
• Diversity, equity, and inclusion – ability to enhance the Board’s inclusivity and reach

Expectations of Trustees

• Pony Club Trustees are elected for an initial term of three years and may offer themselves for re-election for further three-year terms, up to a maximum of nine years.
• The Board of Trustees meets six times a year, a mix of virtual and in-person meetings.
• Trustees may be invited to attend Pony Club events such as the Championships, the Pony Club Conference, and Trustee away days.
• New Trustees will attend an induction at The Pony Club Office in Warwickshire and are expected to complete NCVO Charity Trustee Induction Training if new to the role of Trustee.
• The role is voluntary, but reasonable expenses will be reimbursed.

Role of Trustees

• To contribute to the effective and efficient governance of The Pony Club.
• To play a vital role in delivering The Pony Club’s 2026-2030 strategy, ensuring strong governance and long-term sustainability.
• To bring skills, knowledge, and experience that strengthen decision-making and strategic implementation.
• To act as an ambassador for The Pony Club, promoting its values and representing the organisation as required.

Deadline for applications: 7th November 2025

The Glyn Learning Foundation is seeking to appoint a new Trustee to the Board of GLF Schools as we enter our next phase of development.

Applications close on Friday 7th November.

Time commitment c. 6 hours per month including, 7 board meetings per year and 4-6 committees per year.

Who we are

GLF Schools was founded in 2012 with a mission to serve our communities by providing all children and staff the opportunity to grow, learn and flourish. Over the past decade, we have expanded to include 43 schools, spanning  both primary and  secondary education across Surrey, West Sussex, Croydon, Oxfordshire, Wokingham, Wandsworth and Hampshire. We are proud that GLF is one of the largest and most established multi-academy trusts in the country.

About the role

Trustees at GLF Schools are non-executive directors of the Trust and charity trustees under charity law. As a Trustee, you will share responsibility for ensuring we deliver on our mission and meet our legal and financial obligations.

Our current Board members bring a broad range of skills. We are now looking to expand our capabilities in areas such as financial oversight, digital transformation, HR strategy, estates management, legal and regulatory compliance and fundraising.

We are especially keen to hear from those with experience in workforce planning and culture.

We also welcome those with lived experience that reflects the communities we serve.

Previous experience in school governance is not essential; what matters most is your ability to think strategically, contribute constructively, and support us in driving improvement across our schools. We will provide a structured induction programme, access to training, and opportunities to shadow experienced Trustees.

This is an opportunity to influence the future of education and to be part of a Board that is committed to strong governance, sector leadership and public service.

Who we are looking for

We are looking for an individual who can bring strategic insight, professional expertise and a commitment to public service to our Trust Board.

Our Trustees work collaboratively to set direction, hold the executive team to account, and ensure we are delivering value and impact. We are interested in candidates with human resources, culture and organisational development experience.

Trusteeship at GLF Schools does not require an educational background. We welcome candidates from the private, public, voluntary, or charitable sectors. What we value is your ability to analyse information, ask the right questions and contribute to strategic conversations.We are also open to candidates who are new to board roles but bring a fresh perspective and relevant experience.

We are keen to hear form applicants from racially minoritised groups, people with disabilities, and those with experience of socio-economic disadvantage or neurodiversity. We want our governance to reflect the communities we serve and to bring a wider range of lived experiences into our decision-making.

This is a pivotal time for GLF Schools. As we strengthen our governance, expand our impact, and plan for long-term sustainability, we need Trustees who can help us move forward with clarity, purpose, and ambition.

Peridot Partners and GLF Schools are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications close on Friday 7th November.

Inclusive Boards is pleased to be supporting Child Action Northwest (CANW) in their search for Trustees.

CANW is a charity dedicated to supporting children, young people, vulnerable adults and families who need help and we’ve been doing this for 130 years.

Our history stretches all the way back to the founding of Blackburn Orphanage in 1886. A lot has changed since then, but many of the challenges facing those in need are similar today.

We have the experience and the passion to focus on the support needed by children, young people, families and communities across the North West and beyond.

CANW is seeking to recruit up to four new Trustees. Applicants should bring all of the following skills, experience and attributes: 

• A commitment to the organisation

• A willingness to devote the necessary time and effort

• Strategic vision

• Good, independent judgement

• An ability to think creatively

• A willingness to speak their mind

• An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship

• An ability to work effectively as a member of a team

• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

We are particularly interested in hearing from candidates with skills in one or more of the following areas: Finance and treasury, Commercial Law, Business Development and Growth, and Digital.

At CANW, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive and to being a place where all belong. We are keen to ensure our board membership reflects our values and therefore particularly encourage applications from candidates who represent faith and cultural communities and from young people especially those who may have lived experience of the care environment.

By joining our board, you will contribute to a cause that truly matters and have the opportunity to make a lasting difference in the lives of the children, young people, vulnerable adults, and communities we serve.

Do you have a flair for communication and a desire to help us reach more people?

As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.

Key Responsibilities:

• Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
• Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
• Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
• Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
• Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
• Administrative Support: Help organise and maintain marketing materials and contact lists.

We're Looking For Someone Who Is:

• Creative and has a good eye for engaging content.
• Organised and attentive to detail.
• Familiar with social media platforms (e.g., Facebook, Instagram).
• Able to communicate clearly and concisely in writing.
• Proactive and able to take initiative with guidance.
• Reliable and able to commit to agreed-upon tasks.
• Passionate about the club's mission and helping us reach new audiences.
• Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!

Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.

Rural Watch Africa Initiative (RUWAI) We restore degraded landscapes and empower rural communities with sustainable agriculture, beekeeping, and green livelihoods.

RUWAI tackles the urgent, interconnected challenges of deforestation, climate change vulnerability, and rural poverty in Africa. Many rural communities rely on unsustainable practices like slash-and-burn farming and illegal logging, leading to widespread land degradation, soil depletion, and increased desertification. This vulnerability, coupled with limited resources and high unemployment, forces many—especially youth and women—into destructive practices, worsening food insecurity and biodiversity loss, including the rapid decline of critical pollinators like bees.

RUWAI employs a holistic, community-driven solution focusing on Sustainable Agroforestry and Land Restoration through large-scale tree planting and Farmer-Managed Natural Regeneration (FMNR). They promote Sustainable Beekeeping to protect pollinators and create an alternative income source, and train smallholder farmers in Climate-Smart Agriculture and regenerative techniques to boost food security. Furthermore, RUWAI focuses on Economic Empowerment by creating green livelihoods through agro-processing, eco-tourism, and microfinance, with a special focus on empowering women. By integrating these strategies, RUWAI restores ecosystems, builds climate resilience, and creates sustainable economic opportunities, ensuring that rural communities and nature can thrive together.

Public Relations

Rural Watch Africa Initiative (RUWAI) is a nonprofit organization empowering rural communities across Nigeria through sustainable agriculture, climate action, ecosystem restoration, youth development, and community resilience. We aim to reduce poverty, promote environmental stewardship, and build climate-smart livelihoods in some of Africa’s most vulnerable regions.

Position Summary

We are seeking a passionate and skilled Volunteer Communication Officer to join our growing team. This role is ideal for someone who is eager to use storytelling, media engagement, and strategic communication to drive social and environmental impact.

Key Responsibilities: Develop and implement communication strategies to raise awareness of RUWAI’s work. Create compelling content (articles, social media posts, newsletters, press releases, donor reports). Manage and grow RUWAI’s social media platforms and online presence. Support the design and dissemination of impact stories, campaign materials, and advocacy content. Liaise with media, partners, and stakeholders to promote RUWAI’s initiatives. Assist in organizing communication for events, project launches, and campaigns. Ideal Candidate: Strong written and verbal communication skills. Experience in social media management, content creation, event planning, fundraising, journalism. Knowledge of environmental and rural development issues is a plus. Graphic design, photography, or video editing skills are an advantage. Committed to RUWAI’s mission and able to volunteer 5–10 hours per week.

What You’ll Gain: Meaningful experience contributing to real impact in rural communities. Exposure to grassroots development and climate advocacy. Networking opportunities and professional growth. Reference letter and recommendation upon successful completion.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base, to provide emotional, practical and financial support to the serving community. Our volunteer Administration Coordinators are an integral part of the team supporting the volunteers to host meetings, events and support beneficiaries in their local community.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where your skills come in. Could you spare some time to provide excellent administration support to the team of volunteers on a regular basis? The Administration Coordinator keeps things running smoothly behind the scenes. This is a key role involving organising and recording team meetings, supporting with general planning, and helping with events administration.

What you will be doing

• Providing administrative support for Serving Community Team meetings - at least four per year, held either in person or online. This includes sending invites and recording minutes.
• Working with the Chair and wider volunteer team to create an annual plan of activity based on local need.
• Supporting members of the team with general administration tasks. For example, helping with fundraising events, local engagement and publicity events.
• Responding to general enquiries to the SCT where needed.

The skills you need

• Friendly and approachable with good written and communication skills.
• Empathy regarding the needs and challenges of the serving community.
• Good IT and administration skills.
• Respectful and non-judgemental approach.
• Understanding the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Gain experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! 

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week.  There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and Serving Community Support Team. 

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Join us at this exciting time, to help secure the future of this vital work.

We are running our first fundraising campaign for our first paid member of staff, a Campaigns Manager, to help build a sustainable future for the organisation.

The Treasurer has a key role to play in supporting the team making key decisions as we move the charity forward into the next phase.

About Long Covid SOS:

Long Covid SOS (LCSOS) is a charity set up for the advancement of health and relief of need among people with Long Covid.

“Long Covid” means post-acute Covid-19 syndrome, where symptoms and/or long-term complications occur beyond four weeks from initial infection or symptoms onset to include any post viral illness with a suspected or evidenced link to Covid-19.

LCSOS aims to raise awareness of Long Covid, its treatment, recovery and rehabilitation among health policymakers, healthcare providers and the general public.

To do this we advocate for and make it known to healthcare providers, health policymakers and other relevant policy makers the views and lived experience of members of the general public suffering from or affected by Long Covid. We also support research into the causes, prevention, diagnosis and treatment of Long Covid, and publish results of such research.

Main duties and responsibilities of the Treasurer:

· Advising the Board about its financial duties and responsibilities

· Advising the Board on the approval of budgets, accounts and financial statements

· Advising on the financial implications of LCSOS strategic plans and key assumptions in the annual budget

· Ensuring that all Board members have a clear understanding of the accounts presented at meetings and their implications

· Understanding the accounting procedures and key internal controls to be able to assure the board that the charity’s financial integrity is sound

· Ensuring that a realistic budget is produced which meets the needs of LCSOS and that there is an appropriate reserves policy

· Approving and, where appropriate, advising the Board on unbudgeted expenditure proposals in accordance with LCSOS financial procedures

· Ensuring that full financial records are kept for all transactions

· Ensuring that proper financial procedures and controls are in place to safeguard LCSOS

· Ensuring that money received is only spent on the purposes for which I was given, and, where required, ensuring that reports and accounts demonstrating this are submitted to funders

· Ensuring that accounts are prepared at year-end  in compliance with the Charities SORP (FRS102) and making arrangements for them to be audited or independently examined, as required by the Charity Commission

· Ensuring that annual accounts are submitted to the Charity Commission and/or Registrar of Companies, within the deadlines set

· Liaising with the Chair about financial matters

· Advising the Board on identifying and managing key risks effectively, and maintaining LCSOS’s risk register

· Leading on selecting and implementing a suitable financial accounting system

Personal skills and qualities:

· Commitment to the aim and goals of LCSOS

· Professional financial or accountancy qualifications or equivalent senior financial or accounting experience

· Experience or knowledge of charity finance

· Experience and knowledge of budgets and budgeting processes

· Ability to analyse proposals and anticipate their financial consequences

· Preparedness to make unpopular recommendations to the Board

· Willingness to be available to provide advice and guidance on financial matters

Other Information:

· The Treasurer is a full member of the Trustee Board

· Formal Trustee Board meetings are held online up to six times per year (or as required); Team meetings are held monthly and Trustees are invited to attend

· The Treasurer role requires approximately 2 – 4 hours work per month

· Trustees are appointed for an initial term of three years and can be reappointed

· This is an unpaid position and out of pocket expenses are reimbursed to Trustees

For more information about LCSOS, please visit our website.

The Ark Gedling is a Christian charity that exists for the prevention and relief of poverty and hardship; it is a UK registered charity and a member of Advice UK. It provides a community café, with a range of activities to support community development and mutual support, which operate in conjunction with advice sessions, so that local people receive expert advice alongside compassionate community support and empowerment. It works in close partnership with other charities and with local churches. We are excited to announce we are recruoting new trustees to support the project into a new phase in our 20-year history.  

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Digital Trustee

Main responsibilities 

• Provide thought leadership on the role of digital in Easing Anxieties’ fundraising, marketing, communications, and help build and implement this vision.

• Highlight the opportunities and the risks of digital, in terms of our strategy in general, and in reference to [project name] in particular.

• Translate the risks and opportunities of digital for other trustees, to enable the board as a whole to engage in an informed way.

• Take the lead in evaluating proposals for the future of Easing Anxieties for the board.

• Provide strategic oversight of Easing Anxieties implementation.

• Champion the use of data in board discussions, and in driving the delivery and improvement of marketing/communications.

• Contribute to the work of [sub committee / working party].

• Draw on your networks to support our work.

• Help ensure that the executive / operations teams have the digital capabilities that they need to implement the strategy.

Qualities of a digital trustee

• Successful track record in digital marketing as a media consultant.

• Demonstrable and practical experience of social media dn digital media management..

• Experience of current agile project management practices, open source, cloud platforms and digital services.

• Ability to work as part of a team and willingness to take collective responsibility for the governance of our charity.

• Ability to work at a strategic level whilst understanding the detail and complexities of delivery, and the influencing skills needed to bring staff and stakeholders along with plans.

• Strong communicator – willing and able to help the board understand digital. 

• Ability to analyse risks and opportunities, and take a balanced approach to both.

• Extensive networks, and a willingness to draw on contacts as appropriate.

• Long-term commitment to Easing Anxieites..

In addition to the above, the Digital trustee has the same responsibilities and qualities as all trustees:

Responsibilities of all trustees

• Support and provide advice on [charity name]’s purpose, vision, goals and activities. 

• Approve operational strategies and policies, and monitor and evaluate their implementation.

• Oversee Easing Anxieites’ financial plans and budgets and monitor and evaluate progress. 

• Ensure the effective and efficient administration of the organisation.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve [charity name]’s financial statements.

• Provide support and challenge to [charity name]’s CEO in the exercise of their delegated authority and affairs.

• Keep abreast of changes in [charity name]’s operating environment.

•  Contribute to regular reviews of [charity name]’s own governance.

• Attend Board meetings, adequately prepared to contribute to  discussions.

• Use independent judgment, acting legally and in good faith to promote and protect Easing Anxieites’ interests, to the exclusion of their own personal and/or any third party  interests.

• Contribute to the broader promotion of [charity name]’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

• Willingness and ability to understand and accept their responsibilities and liabilities as  trustees and to act in the best interests of the organisation.

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

• Effective communication skills and willingness to participate actively in discussion. 

• A strong personal commitment to equity, diversity and inclusion.

• Enthusiasm for our vision and mission.

• Willingness to lead according to our values Easing Anxieites. 

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

• Trustees are appointed for a [2] year term of office, renewal for [2] further terms to a maximum of [10] years.

• This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment

• Attending [4] Board meetings annually. Currently meetings are held remotely.

• You will be a member of a sub-committee which will meet [6] times in a year.

What are Serving Community Teams? 

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel and their families in the UK and overseas. 

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base which provides emotional, practical and financial support to the serving community. Our Chair is the key part of the team, coordinating the activities of volunteers to ensure financial stability and a safe and effective volunteer service. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will collaborate with the other SCT volunteers to support them in their roles as well as working with employees in the Serving Community Support Team to ensure the functions of the SCT run well, are documented appropriately, and reported on annually. 

Why we want you

Serving Community Teams (SCTs) offer financial, practical and emotional support to serving personnel and their families at military bases both in the UK and overseas. Each SCT consists of a group of dedicated volunteers, working together to raise SSAFA’s profile, ensuring those who need support receive it. If you would like to lead and develop a SCT, we’d love to hear from you. Our SCT Chair is the key player, coordinating the activities of the volunteer team to deliver beneficiary support and ensure a safe, effective and financially stability SCT. You will network locally to build relationships with the serving community, other stakeholders and welfare organisations. You will support your SCT volunteers in their roles as well as working with employees in SSAFA’s Serving Community Support Team to ensure the functions of the SCT are run well, documented and reported on annually.

What you will be doing

• Leading the volunteer team, ensuring SSAFA’s values, policies and procedures are followed.
• Being an ambassador for SSAFA, building positive relationships with the chain of command, local SSAFA branches and services, welfare services and other key stakeholders.
• Working closely with your volunteers to establish an annual plan of activities to include fundraising, awareness raising and support.
• Having oversight of all the functions of the SCT, ensuring beneficiaries receive effective support, and volunteers have an opportunity to regularly meet regularly.
• Reporting on the activities the SCT undertakes and their impact, ensuring annual reports are submitted.
• Promoting the work of SSAFA and the SCT, highlighting case studies and good news stories to employees in the SSAFA PR team and Serving Community Support Team.
• Being available to consider any grant applications when received.
• Working closely with employees in the Serving Community Support Team, building on volunteer recruitment and and sharing best practice.

The skills you need

• Friendly and approachable with effective IT and communication skills.
• Empathy and understanding of the challenges that the serving community can face.
• Experience of successfully leading a team.
• Understanding of the importance of boundaries and confidentiality.
• Skilled at reporting on activities, achievements and impact and an understanding of the importance of volunteers and employees working together.
• Non-judgemental approach when working with beneficiaries.
• A willingness to adhere to all relevant organisational policies and procedures.

What's in it for you

• Support people in your local serving community using your skills, knowledge and life experience.
• Gain experience, training and skills that you can highlight on your CV and at job interviews.
• Receive support and friendship from your local SSAFA Serving Community Team and the wider SSAFA community.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Requirements 

Volunteers need to be a minimum of 18 years old.

Time commitment 

This role would suit someone who would like to volunteer a few hours each week. SSAFA’s Serving Community Support Team are always available should you wish to discuss this further.

Support 

Full training is provided for this role, with some e-learning modules online. You will be supported by SSAFA’s Serving Community Team Manager and Serving Community Support Team. 

SSAFA Values 

For SSAFA, our values of commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them. 

After making an application 

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.