Fundraising volunteer volunteer roles in chiltern, perth and kinross
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AlumUnite
AlumUnite connects schools, alumni, and donors through data-driven solutions to bridge education funding gaps and drive sustainable impact. Our foundation, a 501 (c) (3)- registered organization, facilitates funding, a crucial first step towards multiplying our impact, in collaboration with our partners.
AlumUnite tackles Africa’s education funding gap by leveraging data-driven insights and community engagement to drive resources to underserved schools. Enhancing transparency and mobilizing alumni and private sector support ensures equitable access to quality education, fostering inclusive learning and workforce readiness for the next generation.
AlumUnite connects schools with alumni and private sector funding using AI-powered needs assessment and data-driven insights. Our platform and suite of products (Circles, CodED, and Endowment Fund Builder) enhance transparency, mobilize resources efficiently, and ensure impact tracking—empowering schools with sustainable funding while improving education quality and workforce readiness across Africa.
Grant & Proposal Writer
Volunteer Role Description (remote, unpaid)
- Draft concept notes, RFP responses, budgets; maintain boilerplates.
- Source grants particularly from development partners (Canada, US, UK, Australia) website, especially those not typically publicised
- Maintain grant CRM
- Commissions may be discussed (where preferred) for grants won.
Weekly Time Commitment
4-6 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
We seek a Web Manager (Unpaid Volunteer) to support our website upgrade, digital and fundraising strategy, manage WordPress sites, optimise user experience, and drive results through improved web performance. You'll identify new projects to develop innovative products that generate revenue for the business. This is a key role in which your expertise in digital marketing, web management, SEO and traffic conversions is required.
Key Responsibilities:
- Manage and optimise WordPress sites: Ensure consistency in brand messaging across all web properties, optimise user experience (UX), and maximise conversion opportunities.
- Revamp donation system: Develop our new fundraising system using Stripe donations and ensure compliance to prevent scam donations and money laundering.
- Regular updates and improvements: Stay ahead by reviewing and updating web presence, emerging trends, and best practices.
- Develop and install a Membership system for people joining AHO. AHO is becoming a membership organisation to empower members to decide how AHO is managed and to generate income through membership fees.
- Build and develop an Online Shop. The first stage is a Virtual Online Shop selling project items instead of money, for example, selling bricks to build a hospital instead of asking for money. The second stage is an Online Shop selling physical African foodstuffs, clothing, etc..
- Design and build health tools, such as BMI Index scales, health quizzes, medical screenings, assessments, and questionnaires, to enhance the website's interactivity and educational value.
- Expand and add new sections to the current website, such as the Projects and Impact sections, showcasing our projects and their impact through stories, videos, and case studies.
- Performance Optimisation: Enhance search engine rankings and overall website performance using expert-level SEO.
- Analytics and reporting: Track and analyse web traffic, sales metrics, and marketing data to measure success, forecast trends, and provide actionable insights to the bus.
References
Due to the nature of this role, references will be sought before the interview and offer. We will conduct enhanced DBS checks for criminal convictions and local police cautions.
VOLUNTEERING IS NOT A PAID JOB
All our Volunteer Opportunities are unpaid or unsalaried. Do not apply if you seek a paid position or intend to negotiate a compensation package with us. Volunteering allows individuals to contribute their time to society at no cost while gaining the experience they need when applying for future paid positions.
To promote equity in health, to combat disease, and to improve the quality of, and lengthen, the lives of the people in Africa and the Diaspora.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sooty, the nation’s much-loved bear and a true national treasure, has featured on RNIB’s collection boxes for over 50 years. Thanks to generous public support, these iconic boxes have raised more than £13 million in donations.
We’re looking for friendly, reliable volunteers to join our network of Sooty Box collectors. In this flexible role, you’ll help place new boxes and collect and bank donations from Sooty Boxes in local shops, cafés and other businesses in your area. Whether you volunteer on your own, with a friend or as part of a group, you’ll be making a real difference in your community.
You can give as much or as little time as you like and fit the role around your other commitments.
Please note: Volunteers are expected to use their own transport and ideally should have access to a car. Mileage or public transport costs will be reimbursed.
How often will I be needed?
- 1 Hours per Week
Key requirements
- Requires 2 references
Location
Region
- Northern Ireland, North West, North East, Yorkshire and the Humber, East Midlands, Greater London, Wales, South West, West Midlands, East of England, South East, Scotland
Additional location information
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We are particularly looking for volunteers in Ayreshire, Bedfordshire, Berkshire, Cambridgeshire, Cheshire, Devon, Derbyshire, Dorset, Essex, Gloucestershire, Gwynedd, Isle of Wight, Jersey, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, Northern Ireland, Nottinghamshire, Somerset, South Humberside, Staffordshire, Suffolk, Warwickshire, West Midlands, West Yorkshire, Wiltshire
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Good organisational skills • Trustworthy, enthusiastic and self-motivated • Willing to travel in and around your local area • Comfortable working independently • Able to send and receive emails
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 3 experienced creative content writers who will enjoy planning, updating and delivering the content for our website, members magazine as well as other digital and print materials. We are looking for 3 skilled professionals who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.
We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.
Key Tasks and Objectives
- Copywriting: Create well-written and compelling copy for use on our website, members magazine, leaflets, one-page/fact sheets, fundraising/promotional materials and in our membership packs
- Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
- Web copywriting: Create and update engaging content for our website that adheres to our brand
- Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
- Social media snippets - create information and case study snippets for the various social media platforms
- Press Releases and any content that could be used in different channel
- Annual Review/Brochure writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
the3million is currently seeking up to three new non-executive directors to strengthen its dynamic board and support the work of this passionate organisation at the forefront of migrants’ rights in the UK.
Nine years after the Brexit referendum, we are navigating ongoing challenges affecting EU citizens’ communities. We are continuing to build power from the ground up, empowering people to get their voices heard. Your contribution will be crucial to making change happen.
These positions are voluntary and therefore unpaid.
About the3million
We are the leading organisation representing EU citizens in the UK. Our vision is a world where EU citizens can thrive, reach their potential and have an equal voice in UK society. Our work ranges from informing people of their rights and community organising of EU citizens’ communities, to holding the Government to account on the implementation of the Withdrawal Agreement and promoting access to justice.
We are a grassroots and non-partisan organisation, working with a variety of stakeholders, from MPs to NGOs, legal advisors and the media on specific issues affecting migrants’ rights. We regularly engage with the Home Office and its monitoring bodies to advocate for change.
We were formed through the efforts of volunteers from many different backgrounds who came together in the immediate aftermath of the Brexit referendum in 2016. We hold on to that can-do, nimble spirit and friendly and non-hierarchical collegiality.
In 2024, the3million’s contribution towards creating lasting and significant change for EU citizens living in the UK was recognised at the EmpowerEU Awards, in the "Outstanding Achievement” category.
the3million was incorporated as a limited by guarantee not-for-profit company with Companies House in November 2017. As such, the role of members of the Board of Directors is similar, though not identical, to that of Charity Trustees.
What does the role involve?
You will join a small board of professionals committed to helping EU citizens in the UK. We are specifically seeking directors with expertise, skills and knowledge in any or several of the following backgrounds: fundraising, legal compliance, HR, risk management, community organising, racial justice and safeguarding.
As a the3million non-executive director, you’ll play a vital role in keeping the organisation on track with its objectives. You will apply your professional experience towards shaping our strategy on fundraising, governance, campaigning and other areas of work.
The main purpose of your role:
As directors at the3million, you will have responsibility to:
- Ensure the3million is meeting its aims and objectives and acting in line with any relevant legislation or regulations
- Act in the best interests of the organisation
- Ensure the3million applies its resources exclusively in line with its strategic aims
- Ensure the financial viability of the3million
- Contribute effectively to the Board of Directors in giving clear strategic direction, and evaluating performance against set targets
- Support the Chief Executive Officer and monitor their performance
- Act with reasonable care and skill
What you will gain:
- An insight into how the organisation runs;
- Confidence in building relationships with a wide range of people, and the opportunity to learn from the varied experiences that other Board members bring to the table;
- An opportunity to use your skills, knowledge and experience to the benefit of the organisation and the communities we serve;
- A sense of pride when hearing about the difference our campaigning and organising efforts make, knowing you have had a role in protecting the rights of EU citizens in the UK.
Being a director is a voluntary role and is not paid, but expenses including for travel are reimbursed.
Director Person Specification
Key skills:
- Knowledge of and ability to carry out the core responsibilities of being a director (please note that onboarding and support is available to new Board members, particularly those who have not served on a Board before)
- Timeliness and clarity in your communication on and around meetings or projects
- Strategic vision: an ability to think about the ‘bigger picture’ and longer term (5 years ahead) as well as the ‘here and now’
- A willingness to act as an ambassador for the3million, promoting our work to friends and colleagues
- An ability to work as a member of a team, to comment, challenge or question in a way that is helpful, supportive and constructive
- A good sense of judgement
Qualification and experience
You will ideally have one or more of the following:
- Experience of working in senior teams, preferably at board level;
- Experience of volunteering/working in the third sector;
- Fundraising;
- HR;
- Community organising;
- Safeguarding;
- Racial justice;
- Experience working in the migration field would be an advantage.
Personal attributes
- Integrity and honesty
- Proactiveness
- A demonstrable commitment to the3million's aims and values
- Team player, flexible and adaptable
Time commitment
- A two hour evening board meeting every two months (online)
- Regular discussion and meeting with fellow directors (online)
- Follow up to meetings – reading and commenting on minutes, carrying out any agreed actions.
- One to two away-days per year (in-person);
Restrictions
- Over 18
- Must be currently based in the UK
- Not bankrupt
- Subject to satisfactory DBS check and references
- Not excluded by Companies House or Charity Commission
- Conflicts of interest that would be so significant as to undermine the role in general, such as being a member of a group that discriminated against people based on gender, ethnicity or nationality.
Who should apply?
Applications are welcome from everyone with the relevant passion and experience in one or more of the areas listed above. Having worked in the migration sector or in campaigning is not necessarily required. We recognise that many other settings offer transferable skills.
One of the3million’s core values is equity - we are people-led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We are particularly eager to hear from candidates with lived experience of migration. If you are from a background that is underrepresented in the migration sector we also strongly encourage you to apply. This could include coming from a community that experiences racism, living with a disability or not having been to University.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
Please send your CV along with an accompanying letter explaining your reasons for applying. We highly recommend going through the role specifications below before you start your application.
Next steps
Applications are welcome from everyone with the relevant passion and experience. If you would like to speak to someone on our current Board or a staff member to find out more about us before applying, you are welcome to do so.
Shortlisted applicants will be invited for a one-hour interview. Interviews may be carried out over the weekend.
Successful applicants will be onboarded by other Board members, ensuring they are welcomed into the organisation.
Application Instructions
Please send your CV along with an accompanying letter explaining your reasons for applying. Applications submitted without a covering will not be reviewed.
If you are on LinkedIn, please share with us the URL of your profile.
Please also download and fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
Please email all the above to us at recruitment[at]the3million[dot]org[dot]uk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Headline: TikTok - Community and Content Officer
Join us at Ickle Pickles, where a small but mighty team makes a significant impact through social media. We run organic campaigns across platforms like Facebook, Instagram, LinkedIn, and X, leveraging CanvaPro to maximise our reach with minimal resources. Now, we're expanding our efforts to TikTok (and possibly BlueSky) to raise awareness about prematurity and connect with new audiences. We need your expertise in resizing, adapting, and manually reposting or scheduling our content on these platforms. To enhance community engagement, your role will also involve monitoring and responding to comments and organising collaborations with our supporters on TikTok.
Explore our TikTok business account (/@icklepicklescharity) to see our initiatives and envision how you can enhance our presence and impact.
Our long-term goal is to become a verified charity on TikTok. Achieving this milestone requires reaching 1,000 followers, allowing us to set up fundraising initiatives on the platform.
Skills Required:
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Proficiency in Canva (training available if needed)
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Experience with TikTok Creative Centre and/or video editing tools like CapCut or Canva
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Strong skills in writing and editing social media captions
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Eagerness to learn and embrace new challenges
What Success Looks Like:
Our TikTok journey begins with just 27 followers. Success means reaching a three-digit follower count, posting scheduled content weekly, and boosting engagement.
What we can offer:
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Remote and flexible working on your terms with a regular catch-up to stay connected
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Opportunity to be part of a small but ambitious charity, where you can use your creative skills to innovate and bring your ideas to life
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Help launch and grow a new social media channel for our charity, making a significant impact with just 4-5 hours per week.
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Receive references, CV-ready experience, and the opportunity to add creative assets to your portfolio.
Why does it matter?
Each year, over 90,000 babies in the UK are born sick or prematurely. Ickle Pickles is the only charity dedicated to helping hospitals raise funds for lifesaving equipment. We work with neonatal units and families affected by neonatal care across the country. By increasing our reach on TikTok, we can support more families, spread awareness of prematurity and ultimately, increase donations to fund life-saving equipment for premature and sick babies.
We’re looking for a volunteer from August 2025.
Every newborn deserves a chance. We support sick & premature babies across the country by purchasing vital life-saving equipment for neonatal units.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In 2025 and beyond we are looking to expand our work. We want to collaborate with more organisations, gain coproate partners and truly grow the size of Buttons & Bubbles.
Who are we looking for?
You will be enthusiastic about bringing about more representation and inclusion.
Enjoy development and may have experience of business development.
Experience with working with corporate sponsors would be helpful.
Be passionate or have experience in fundraising.
Be a good communicator (this does not need to be verbal communication, we recognise other forms of communication such as Sign Language, Eye Gaze, etc.)
Somebody who thinks outside the box (no robots at Buttons & Bubbles)
This role can be done remoatly.
What do we expect
Must be willing to undertake our training programme
Have an Enhanced DBS check (preferably be on the update system)
Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
A positive attitude to disability and illness. We are happy to answer questions on this.
If you would be interested in having more information about this opportunity or want to know what else we have (trust us there is plenty) please email and we can chat.
Please let us know of any adjustments or accommodations you require. All information will be treated in the strictest confidence.
To increase inclusion and representation across society for disabled families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It Gets Better UK envisions a world where all LGBTQ+ youth are free to live equally and know their worthiness and power as individuals. We strive to tell the stories of LGBTQ+ people and to provide positive and reassuring messages to LGBTQ+ youth.
The It Gets Better Project was founded in 2010 in America. Since then, affiliated charities have been formed in over 20 different countries. We are now at the exciting stage of continue to grow and develop the UK affiliate having formally launched in October 2018.
Join our network of Regional Ambassadors to help promote It Gets Better UK, to inspire and engage with members of their local LGBTQ+ communities to get involved, and to help fundraise.
We're looking for volunteers UK-wide, particularly across Northern Ireland, Wales, Scotland, and parts of England (North East, North West, and South West). If you are not based in these areas but are interested in the role, you are still welcome to apply as the local role exists across the country.
What will I be doing?
We ask Regional Ambassadors to deliver four self-led regional actions per year, and to expect to be asked to be involved in more ad-hoc centrally-led actions and activities as these arise. Key activities include:
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Raise awareness of It Gets Better UK and our work through talking to members of the LGBTQ+ community in your area, and on social media
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Look after our information and fundraising stands at local events – most importantly, hosting an It Gets Better UK Pride stall in your local area. Members of the It Gets Better team will support you with sign-up admin and capacity on the day. So far, we're planning to attend Edinburgh Pride!
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Support other members of the It Gets Better UK volunteer team to deliver events in their area by adding capacity where possible, and within a distance that suits you – for example, helping out at a Pride stall run by another Ambassador nearby.
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Deliver talks to local LGBTQ+ groups, community groups, schools etc about the work of It Gets Better UK and how they could help us achieve our goals
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Inspire members of the LGBTQ+ community to add their own It Gets Better story to our work
What skills/experience do I need?
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Confident public speaker with excellent communication skills
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Confident in crowds and talking to new people
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Excellent organisational skills
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Reliable and professional demeanour
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A personal and friendly manner
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Flexibility to be called upon when needed
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An honest and trustworthy nature
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A good knowledge of the local LGBTQ+ community
What is the time commitment?
This is a flexible role and the times will vary. Taking into account four self-led regional actions per year and ad-hoc centrally-led actions and activities, we recommend expecting to spend at least two hours a week on your role. We ask Regional Ambassadors to try to be available for Pride events over the summer: this means some half/full day activities over the summer period, usually on Saturdays. You’ll be able to sign up for days which suit you. Regional Ambassadors are appointed for up to two years. Regional Ambassadors will have a monthly online meeting with their It Gets Better UK point of contact.
How will I be trained and supported?
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You will receive a full induction into It Gets Better UK and to your role
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You will have a named contact who will support you and answer any questions
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You will join our international and UK networks of volunteers where you can share ideas, ask questions, and support one another
What can I gain from volunteering with you?
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The satisfaction that you are helping to inspire and empower LGBTQ+ youth
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Being part of an international movement
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The opportunity to use your existing skills as well as develop and learn new ones
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It Gets Better UK will act as a referee for you after successful completion of your role
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Reimbursement of any expenses incurred (with prior agreement)
Where will I be based?
This role is based within your local area, with some travel at your discretion and with expense reimbursement as pre-agreed.
How do I apply? Please complete our Regional Ambassador form on the website. We’ll then meet online for an introductory conversation, seek 2 references, and conduct a DBS check. Once these steps are completed satisfactorily, we’ll share our resources for you to read.
It Gets Better UK envisions a world where all LGBTQ+ youth are free to live equally and know their worthiness and power as individuals.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Global Health Reform Initiative Foundation (GHRI) is a non-profit organization working to make healthcare accessible, affordable, and equitable for underserved communities worldwide. We are currently seeking passionate Volunteer Grant Writers and Volunteer Administration Officers to join our remote team.
Volunteer Grant Writers Responsibilities:
Research and identify grant opportunities.
Draft and submit compelling proposals.
Support fundraising and partnership efforts. Requirements:
Minimum 1+ year of experience in grant writing. Strong writing and research skills.
Attention to detail and ability to work independently.
Passion for humanitarian and healthcare-focused initiatives.
Volunteer Administration Officers Responsibilities:
Contact hospitals and healthcare systems for partnerships.
Manage communication (calls, emails, messaging).
Assist with scheduling, documentation, and follow-ups.
Requirements:
Good communication and organizational skills. Ability to work independently and remotely. Interest in healthcare and community development.
What We Offer Flexible, remote volunteering. Opportunity to contribute to global healthcare reform.
Valuable experience in non-profit work and partnerships.
How to Apply: Send your CV and a short statement of interest to our email address stating the role you’re applying for. Join GHRI today—your skills can help save lives and expand healthcare access!
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Yoga Stops Traffick is an international campaign to raise awareness of and funds for survivors of human trafficking in India. Every year thousands of yoga practitioners from all corners of the globe roll out their mats to stand in solidarity with young survivors. The funds raised from Yoga Stops Traffick help rescue and rehabilitate survivors of human trafficking, sexual and domestic violence, modern-day slavery, and child marriage.
We are seeking 2 enthusiastic volunteers to support Yoga Stops Traffick 2026. You will join a small but ambitious team with tons of passion, and you will have a real chance to see the impact of your work!
About this volunteer role
This is an administration support role so we will be asking you to carry out administrative tasks such as:
- Copying and pasting templated emails, personalising them and then sending them to yoga studios and teachers.
- Compiling lists of yoga studios and teachers to contact.
- Updating trackers based on email responses.
- Responding to customer enquiries.
If the volunteer feels confident to, they might also be asked to do some social media, newsletter and website administrative work. And if they have ideas for how to improve the campaign further - they will be welcomed with enthusiasm!
What we offer in return:
• A supportive team to work alongside
• Training and induction from Adventure Ashram
• The opportunity to gain campaign experience at a small charity
• The knowledge you have made a positive difference to people’s lives
Requirements of role:
• Ideally a commitment of approx. 2-6 hours per week
• Equipment you need: Laptop/PC, Internet Access
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chair of Trustees - Terms of Reference
Introduction
Emergency Nutrition Network (ENN) is a well-established and highly respected UK-based charity working to reduce malnutrition globally. ENN strives to enhance the effectiveness of nutrition policy and programming by building evidence, convening critical actors and transferring knowledge. We are passionate about being field driven and are globally recognised as thought leaders and conveners in nutrition. Our vision is a world where ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs. We work with governments, civil society, UN, donor and academic organisations to achieve mutual goals. Through these collaborations we support agencies to implement evidence-based nutrition programming, predominantly in low- and middle-income countries.
The Trustee Role
ENN is seeking to appoint a new Chair of Trustees to lead its Board with strategic insight, collaboration, and a deep commitment to the organisation’s mission. This is a significant and rewarding opportunity to guide the governance of a globally respected charity at a pivotal time in its journey.
As Chair, you will play a key leadership role in ensuring that the Board of Trustees operates effectively, provides strong oversight, and supports ENN to fulfil its charitable objectives. You will work in close partnership with the CEO and fellow Trustees to shape and monitor the delivery of ENN’s strategy, ensuring that the organisation complies with its purpose, charity law and company law and that the organisation pursues its objectives as defined in its governing document.
The Chair will also ensure that the Board functions properly and that effective decisions are made and implemented.
This role calls for someone with strong leadership presence, relevant experience, and a collaborative approach. Someone who can lead inclusive, focused meetings and create a supportive, respectful for both trustees and the senior management team.
A helpful summary of trustee roles and responsibilities can be found in Charity Commission guidance ‘The essential trustee: what you need to know, what you need to do’
We are looking for a Chair who brings substantial leadership and governance experience, including at board level within the charity, public, academic, or international development sectors. While a background in nutrition or humanitarian work is not essential, a strong interest in global health, development, or social impact is important.
Your Responsibilities as a Trustee:
As Chair of the Board, you will play a key leadership role in ensuring the overall effectiveness of ENN’s governance and strategic direction. You will guide the Board in fulfilling its collective responsibility to uphold ENN’s mission and values, while supporting the organisation to thrive in a complex and evolving funding landscape.
Your responsibilities will include:
- Chairing the Board of Trustees: Leading quarterly Board meetings and the Annual General Meeting, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions.
- Strategic Leadership: Working with the CEO and fellow trustees to shape and review ENN’s strategic direction and priorities, especially in light of changes in the global funding environment.
- Supporting Fundraising and External Relations: Acting as an ambassador for ENN, supporting engagement with key stakeholders including donors, partners, and networks. Where appropriate, the Chair and trustees may play a role in donor cultivation or advocacy.
- Governance and Compliance Oversight: Ensuring that ENN complies with its Articles of Association, charity and company law, and sector best practice. Overseeing the effectiveness of risk management and ensuring proper financial controls are in place.
- Board Development and Succession: Ensuring the Board remains diverse, skilled, and effective by leading on trustee recruitment, development, and performance review processes. Championing a culture of inclusion and learning.
- Relationship with the Executive Director: Building a strong, supportive, and transparent relationship with the CEO. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and ENN’s Management Team.
- Safeguarding and Ethical Oversight: Promoting and safeguarding ENN’s reputation, values and policies including its commitment to safeguarding, equity, and ethical conduct.
- Adaptability in Financial Stewardship: Supporting the Board and Executive Team to respond proactively to funding challenges and opportunities, including exploring alternative funding models and revenue diversification.
The Chair will be expected to attend quarterly Board meetings (held virtually and occasionally in-person), subcommittee meetings where relevant, and represent ENN externally when needed. This is a voluntary position, with reasonable travel and related expenses reimbursed.
Required Knowledge and Skills
- Demonstrable experience of senior leadership, preferably at board level, within the non-profit, public, or international development sectors.
- Strategic vision and the ability to identify and understand response to changing contexts.
- Proven ability to chair complex meetings effectively, enabling inclusive, strategic, and outcomes-focused discussions.
- A strong understanding of governance responsibilities, including the legal duties of charity trustees, and a commitment to high standards of ethical and financial stewardship.
- Experience in guiding organisational strategy, change management, and performance monitoring at a senior level.
- Insight into the UK charity sector, the Charity Commission’s regulatory framework, and good governance principles.
- A good understanding of global development funding trends, with an appreciation of how geopolitical shifts have impacted international donors and the wider NGO landscape.
- Experience in supporting income diversification and navigating financial uncertainty, including stewarding fundraising strategy, major donor engagement, or building new funding partnerships.
- A collaborative and inclusive leadership style, with the ability to support and challenge constructively, build consensus, and maintain a strong, positive relationship with the CEO and senior management team.
- An ability to serve as an ambassador for ENN’s mission, engaging confidently with external stakeholders, donors, and sector leaders.
- A clear alignment with ENN’s values, commitment to equity and inclusion, and passion for reducing global malnutrition.
Previous experience of charity trusteeship is desirable but not essential if the candidate demonstrates equivalent governance or board leadership experience in another sector.
Membership and Operation of the Board
The ENN Board of Trustees comprises individuals appointed by the Trust Members, selected for their diverse skills, experience, and commitment to ENN’s mission and values. Collectively, the Board provides strategic leadership, ensures good governance, and supports ENN in delivering its charitable objectives.
Trustees are appointed for an initial term of four years and are eligible for reappointment at the discretion of the Trust Members at a General Meeting, in accordance with ENN’s Articles of Association.
The Chair of Trustees is elected by the Board from among its members. The Chair serves for a term of up to three years and may be re-elected for one additional term. This ensures a balance of continuity and renewal in Board leadership.
The Board meets quarterly and may convene additional meetings as required. Trustees are expected to attend meetings regularly and actively participate in subcommittees, working groups, and strategic initiatives as needed.
Time Commitment – And our Commitment to You
Your commitment in an average year is likely to be 4 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to participate in one sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms.
Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at the ENN HQ in Kidlington, Oxfordshire, every two years. Additional sub-committee meetings will be convened remotely.
Ideally you will join the Board in 2025, though we can show some flexibility on this for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team).
Remuneration
This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies.
Our Values and Commitment to Equality, Diversity & Inclusion
ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board.
To Apply
If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for.
Closing date for applications: Sunday 28th September 2025
It is expected that shortlisted candidates will be invited to an informal interview during the week commencing Monday 29th September 2025
Screening Checks
All candidates who we progress will be screened through Accuity World Compliance to comply with counter terrorism and financial sanctions regulations. Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application.
Additional Information About ENN
A Letter from the Board of Trustees
At ENN we are truly passionate about what we do. Over the past 27 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality. Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management.
Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise. The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address.
At present our annual turnover is around £1.8m (c. USD2.27m), we employ 28 staff and engage 20 - 30 specialist consultants. With our new strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations.
As an organisation working across numerous technical areas relevant for countries experiencing high burden of malnutrition, we look to the board, and those trustees with a more technical focus in particular, to discuss new technical gap areas with us to ensure we maintain a responsive and balanced portfolio, to help us further develop our network, funding and connections, and to help us navigate the important work we do to influence structural and impactful change in the sector, including advising in situations where there is potential for strategic risk. We are looking for a Technical Trustee to join the board who can bring their technical knowledge and extensive experience to this role.
We hope the enclosed information helps you to explore ENN and the role.
With best wishes,
The ENN Board of Trustees
Vision
Our vision is ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’
Our History
Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition. Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange. ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity.
"To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner)
Who We Are Now
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. We take a particular lens on fragile and conflict affected, and high burden, states. We have three core principles guiding our work:
· Independent, neutral and impartial
ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network.
· Driven by our network
ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice.
· Based on experiential learning and evidence
ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team. ENN’s Management Team comprises of the CEO, 2 Technical Directors, a Finance Manager, HR Manager & Projects Coordinator Lead. As well as our 28 staff, we engage a significant number of experienced specialist consultants on our projects. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.
Our Finances
ENN is financially supported by a range of institutional donors (including the Irish and US governments), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs. Our income has grown over the last few years, with income in the current FY 2023 projected at around £2m (c. $2.5m).
Our Governance
ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees, one covering Governance & People, another Technical and the other Finance, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application.
As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844).
Emergency Nutrition Network works to reduce undernutrition globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
Since our first project based in Borneo in 2009, we have helped over 50,000 animals across the globe. We provide a lifeline to dogs and cats every year in need of veterinary care and support via humane dog and cat population projects. We also provide aid to companion animals, working donkeys, and endangered wildlife.
As a small charity, who has big plans, we can’t do it without the support of volunteers and fundraisers.
That’s where you come in! - Join Our Team and Make a Difference!
Are you passionate about animal welfare and looking for a rewarding way to contribute? Become a key part of our monthly online auctions and help raise vital funds for our cause!
As a Donation Support Officer, you'll play a crucial role in collecting items for our auctions, which take place in our Facebook group each month.
What You'll Do:
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Engage your network: Reach out to friends, family, and colleagues to gather preloved items for auction. You’ll help give things a second life while raising funds for animals in need!
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Connect with your community: Tap into local Freecycle groups, social media, and even your neighborhood to find exciting items to auction.
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Reach out to businesses: Approach local businesses for new, unused donations. It could be products, services, or gift cards that can help boost the auction's success.
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Spread the word: Share the auctions within your network to encourage bidding and excitement around the cause.
Why Volunteer with Us?
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Make a real impact: Every item you help secure means more funds for our charity, which go toward animal care, rescue operations, and rehoming programs.
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Flexible commitment: You can volunteer from the comfort of your own home and set your own pace. We are looking for around 1-3hrs per week and while some tasks may be time sensitive the majority of the role will be flexible.
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Support & Training: You’ll join a small friendly team and we will provide guidance to help you succeed in your role.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.