General manager jobs in islington, cardiff

For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more. 

We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.

We’re looking for someone who:

• Is highly organised and confident managing multiple priorities.
• Has experience of working with volunteers from diverse and marginalised backgrounds
• Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
• Communicates with warmth, empathy, and clarity.
• Builds trust and strong relationships across diverse communities.
• Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
• Is comfortable with admin, databases, and digital tools.
• Can balance attention to detail with big-picture thinking.

This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Thursday 4th September 2025 at midday.

Interviews:  Friday 12th September (a short presentation will be requested)
 

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

This  role is funded by National Lottery Comunity Fund.

Job Purpose

This role plays a key part in the delivery of Operation Smile UK’s retention programme, generating income and retaining existing cash and regular giving donors. The Giving Engagement Officer (Retention) will support the Giving Engagement Manager to implement multi-channel (mail, telemarketing, web and email) donor retention campaigns, ensuring timely delivery, creative accuracy, and effective stakeholder coordination.

You will be responsible for managing campaign schedules, supporting the creative and data processes, and ensuring delivery partners are aligned. This is an excellent opportunity for someone looking to deepen their fundraising or campaign delivery experience in a collaborative, fast-paced environment.

Key Responsibilities

Campaign Delivery & Coordination

· Deliver cultivation and retention campaigns, setting up and developing schedules in Asana and coordinating all required stakeholders.

· Manage timelines to ensure all activity is delivered on time and to plan.

· Compile campaign costs and track expenditure against budgets, flagging issues as they arise.

Creative, Data & Fulfilment Management

• Develop campaign briefs for creative, data output, print and fulfilment for review by internal teams and suppliers.
• Manage the creative sign-off process: collate feedback from stakeholders and ensure briefing accuracy to suppliers.
• Proof all campaign materials to maintain brand integrity and accuracy.

Digital & Email Communications

• Support the development of donor emails in line with agreed campaign structures.
• Coordinate the production and scheduling of email content in collaboration with the communications and data and tech team.

Performance Monitoring & Reporting

• Compile campaign results for analysis and provide reports to inform future activity.
• Work closely with data teams to ensure appropriate segmentation and tracking.

Donor Stewardship

• Support the thank-you process, including personalising and developing donor thank-you cards as required.
• Contribute to improving supporter journeys and experiences through campaign touchpoints, especially for regular givers.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Application Instructions

Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:

1.  Why are you interested in a career in fundraising?
2.  What skills will you bring to this role? 
3. What specifically attracted you to Operation Smile UK’s mission to provide cleft care and safe surgery globally?
4. How have you coordinated campaign schedules, stakeholders, and suppliers in previous roles to ensure on-time, accurate campaign delivery?

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Are you a recent graduate passionate about social justice and looking to make a real impact?
Join a small, dedicated team at C4WS Homeless Project and help support people experiencing homelessness with dignity and compassion.

This is an excellent opportunity to gain hands-on experience in the homelessness sector and contribute to a grassroots organisation making a tangible difference in Camden.

About the Role

We’re looking for a flexible, compassionate and organised Project Worker to join us from October. You’ll support our Winter Night Shelter, assist with guest services and casework, and lead on communications through social media and newsletters.

This varied role offers a unique insight into frontline homelessness work, while building skills in project delivery, volunteer management, and digital content creation.

Key Responsibilities Include:

• Staffing 2 evening shelter shifts per week (Nov–Apr)

• Supporting volunteers and guests during shelter operations

• Assisting guests with appointments and move-on support

• Managing bookings for showers, laundry, and wellbeing sessions

• Running C4WS social media accounts and producing content

• Providing admin and reporting support to the team

• Helping with community programmes and practical logistics

About You

We’re looking for someone who is:

• A recent graduate (any discipline) with a strong interest in homelessness or community work

• Friendly and empathetic, with great communication skills

• Organised and reliable – able to juggle tasks in a small, busy team

• Confident using social media professionally

• Willing to work occasional evenings and weekends as part of a rota

Desirable:

• Experience working or volunteering with vulnerable adults

• Knowledge of housing/homelessness issues

• Creative skills for digital or print content

• Driving licence (helpful but not essential)

Why Join Us?

At C4WS, you’ll be more than just a team member – you’ll be part of a mission-driven community. We offer a supportive environment, varied responsibilities, and the chance to work directly with people at a pivotal moment in their lives.

How to Apply

Please send your CV and a short cover letter explaining why you’re interested in the role.

The closing date for applications is Tuesday 9th September at midday.

Interviews will be conducted on Monday 15th and Tuesday 16th September in person, at our offices in Euston.

C4WS Homeless Project is rooted in Christian values. We welcome applicants of all backgrounds and beliefs who are happy to work respectfully within our ethos.

We are committed to diversity, equity and inclusion, and warmly encourage applications from people of all backgrounds, especially those with lived experience of homelessness.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
 

Job Description:
Job Purpose:

The Fundraising Assistant will play a vital role in supporting the day-to-day operations of Women in Prison’s Fundraising Team. This role will focus on providing high-quality administrative and operational support, ensuring smooth and efficient team functioning. Working closely with the Director of Fundraising and other team members, the postholder will manage key administrative processes, coordinate internal systems, and assist with supporter care, events, and data handling.

This is an ideal role for someone with strong administrative experience who is highly organised, detail-oriented, and committed to social justice.
 

Key Responsibility Areas

1. Administrative support
2. Supporter stewardship
3. Data information and management
4. Research and reporting
5. Financial Coordination
6. General responsibilities

For full job description, please download the recruitment pack.

We have two court-based offices, at the Royal Courts of Justice on the Strand, and at the Central Family Court on High Holborn, although we mainly now provide advice by telephone and can therefore support people who are accessing any court in England and Wales. This vital role provides a high quality first point of contact and initial triage service which includes dealing with requests for advice made in person at our two central London Courts, via our website, by email, by telephone or a referral internally or from a third party. We are open every day for in-person enquiries, although advice is provided by appointment only.

The role will also support an online appointment booking system for clients accessing services, and general administration of our legal advice services including administering the pro bono legal advice rotas and collecting and sharing information and paperwork between clients and legal advisers.

We are interviewing on an ongoing basis due to the need to fill the role, so please apply as soon as possible.

The Individual Giving Officer will work with the Individual and Legacy Manager to provide an exceptional level of stewardship to donors.

The role will work to increase income from a diverse range of products including our online shop, funeral collections, stewardship journeys and individual gifts. Excellent communication skills, attention to detail, empathy for those affected by bowel cancer, and a desire to show the impact of donations are all essential. You’ll also be a team player and capable of organising and managing a busy workload.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a social media and community officer to join our team and work across our large online communities on social media and our peer-to-peer support forum. You’ll be a key part of our day-to-day delivery of content and engagement and ensure that our key messages reach our audiences.

This is an exciting time to join the charity as it launches its new five-year strategy this autumn to supercharge our efforts to transform the lives of anyone affected by breast cancer.

You’ll work collaboratively across the charity on exciting campaigns to deliver our social media strategy through engaging content on our different channels. You’ll work closely with our volunteer community champions on our forum to ensure our forum remains a safe space for people affected by breast cancer to support one another.

About you

You’ll be passionate about social media, curious and proactive. You’ll be experienced in creating, publishing and scheduling content across channels natively and using third-party tools, as well as supporting and moderating online communities.

Organised and with great time management, you’ll become a key part of our social media and community team and cross-organisational campaigns.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in either our Cardiff, Glasgow, London, or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date

9am on Friday 28 August 2025

Interview date

Thursday 4 and Friday 5 September 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and International Dialogue in the Workplace.

As we approach our 80th anniversary we have ambitious plans to scale up our activities and are looking for an experienced Fundraising Officer with strong storytelling skills and a passion for making a difference.

This is a permanent part-time role, two days a week. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director.

We are seeking to appoint a strong team player who can also work independently, who is well-organised, with excellent communication and inter-personal skills. They must be able to demonstrate success in fund-raising, and have strong knowledge of the fund-raising landscape in the UK, and preferably internationally. A background of funding raising for education or youth sector organisations would also be desirable.

Alignment with our ethos of addressing social challenges through constructive dialogue is essential.

It is expected that this role can be primarily carried out from home, but attendance one day a month in the offices in Windsor Great Park would be required.

This is a new role at Cumberland Lodge and there could be opportunities to grow with the team and become involved in other areas of our work, particularly occasional delivery of education programmes. If candidates have experience or an interest in this area please note this in your application.

Job description

Objective: To generate income that supports Cumberland Lodge’s mission by identifying, researching, and securing funding from trusts, foundations, and grant-giving bodies. The Programme Fundraising Officer will craft compelling proposals, develop new income opportunities, and align funder interests with Cumberland Lodge’s goals to enable impactful work with young people and the creation of more just and inclusive societies.

Reporting to: Programme Director

Working with: Programme Manager, Programme Team, Comms & Engagement Manager, Business Development & Marketing Manager

Salary: £14,000 (£35,000 FTE)

Hours: 2 days per week,

Main Duties:

Funding Development

Research and identify funding opportunities aligned with Cumberland Lodge programmes.

· Write compelling, youth and/or education focused funding applications and proposals.

· Track and manage applications, deadlines, budgets and outcomes.

Relationship Management

· Build and maintain strong relationships with funders.

· Provide timely updates, reports, and impact stories.

· Represent Cumberland Lodge at meetings, events, and networking opportunities.

 Strategy & Performance

· Contribute to Cumberland Lodge fundraising strategy and income targets.

· Collaborate with the Programme Director to monitor fundraising performance.

· Produce data-driven reports on donor engagement and fund-raising effectiveness for the

Senior Management Team and Board of Trustees.

Compliance & Data

· Maintain accurate, GDPR-compliant donor records.

· Stay informed on fundraising legislation and best practices.

Internal Collaboration

· Work with programme and communications teams to gather data and case studies when required for reporting to Senior Management Team, Trustees, and to develop the annual Impact Report.

· Support the Leadership Team with strategic funding advice.

General

· Participate in relevant training and development identified in conjunction with Line

Manager.

· To attend and participate in weekly team meetings.

· Promote in a positive way the work of Cumberland Lodge.

· To maintain the confidentiality of the service.

· Develop the Charity’s commitment to equal opportunities and non-discriminatory Practices.

· Adhere to all the Charity’s policies and procedures, including health & safety and security.

· Undertake other duties commensurate with the post as and when reasonably required.

Person specification

You will be able to demonstrate the following criteria:

Essential Criteria:

· A track record of securing five-figure grants or more from trusts, foundations and other donors;

· Knowledge of the fundraising landscape in the UK;

· Excellent communications skills, verbal and written, for a range of audiences, including creative storytelling and project framing;

· Ability to analyse and synthesise research and data into compelling reports and funding applications;

· Ability to develop full cost recovery budgets and carry out all compliant financial reporting;

· Ability to carry out all grant management reporting accurately and in a timely manner, with knowledge of GDPR-compliant data management;

· Ability to work independently, being proactive, organised and results-driven, while maintaining an ethos of collaboration and teamwork;

· Excellent time-keeping and ability to meet deadlines;

· Experience using a range of IT packages and platforms.

Desirable Criteria:

· Experience working with young people, youth organisations or in the education sector;

· Knowledge of the fundraising landscape internationally;

· Experience using social media for marketing and communication.

Further information

Hours: 14 hours per week (through an annualised hours working pattern).

Location: Remote working although the successful candidate will be expected to work from Cumberland Lodge a minimum of one day per month.  Applicants should be aware that Cumberland Lodge is not easily accessible by public transport, so alternative forms of transport (bicycle, car) are helpful.

Annual leave: 33 days including Bank Holidays which will be pro-rata. The charity is closed over the Christmas period which will be deducted from the leave allocation.

Pension: Standard Life contributory pension (up to 10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, including access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more just and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Fundraising Officer, please send a CV and a covering letter, explicitly addressing how you meet the Essential and Desirable Criteria outlined above.

Closing date: Thursday 11 September 2025

First interview:  Thursday 25 September 2025

Second interview: Week commencing 29 September 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

Job Title:  Paediatric Occupational Therapist 

Location:  Watford and Hemel Hempstead 

Salary: Banding depending on experience, with pension option. 

DBS checks are required.

Job Type: Permanent - 15 hours a week on Monday and Fridays, 11 weeks per Hertfordshire term

About us: 

Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.

Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes. 

About the role: 

We have an exciting opportunity for a Paediatric Occupational Therapist to join and work in a multidisciplinary team alongside a Physiotherapist and Speech and Language Therapist, family support and specialist workers, and the families/carers of the children. 

Skills and Experience Required: 

• Qualified Occupational Therapist

• Relevant experience in the assessment and treatment of children with a physical disability 

• Clear understanding of current legislation regarding safeguarding of children 

• Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection 

• IT literate 

• Good communication, empathy, numeracy, and administrative skills 

Diversity statement:  

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds. 

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Interview date: TBC

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund. 

Governance Administration Assistant

The Governance Team at KCLSU are looking for an Administration Assistant to be the first point of contact for our student groups booking visiting speakers, as well as carrying out general administration support in our governance function and the wider organisation.

Key responsibilities include; 

• Processing the Visiting Speaker Risk Assessment Procedure for low and medium level risk events ensuring compliance with the Visiting Speaker Procedure 
• Processing Joint Risk Assessments between KCLSU and KCL for Visiting Speakers, including liaising with Kings Venues.
• Being a point of contact for Student Groups regarding Visiting Speakers.
• Organising meetings with Student Groups in support of developing informative spaces for students to understand the Visiting Speakers process
• Maintaining and develop data analysis related to Visiting Speaker events for reporting purposes 
• Supporting the Governance Coordinator (Visiting Speakers) in the identification, administration and escalation of incident reporting
• Assisting in the general organisation of meetings, availability of participants, room bookings, room set up, and catering, if required.
• Supporting the Head of Governance in the administration of the Member Regulatory Framework
• Taking notes/minutes of Member Regulatory Hearings and other formal meetings

 
To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 

To be eligible to apply for this role you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union

Salary

£29,835 - £33,627 (Pro Rata). This is a KCLSU Band 3 role.

Hours

21 per week. You will need to be able to work from our central London office 2-3 days per week.

REF-223 234

At Barnardo's our mission is - Changing Childhoods and Changing Lives, so that children, young people, and families are safe, happy, healthy, and hopeful. To do this, we rely on high-quality data to inform our decisions, support our beneficiaries, engage donors, influence policy and demonstrate impact. We're looking for a Data Governance Officer to help us build the data foundations that underpin our work. 

The Role 

As our Data Governance Officer, you will join our multi-disciplinary Data Management Team within our Digital, Data and Technology Directorate. You will play a central role in supporting colleagues across the Charity to implement our data governance strategy, ensuring that colleagues are enabled to manage data ethically, securely, and legally across a wide and varied set of functions.

You will be as passionate and knowledgeable about supporting colleagues to develop an effective data culture and bring about the mindset and behaviour change that this requires as you are about data governance. We are a small team building culture change and supporting colleagues to take on new roles and responsibilities around data, placing ownership where it is most effective and enabling colleagues to see their relationships with data differently. 

You will have: 

• Experience in data governance or data management – ideally in the charity or public sector. 

• Strong communication and stakeholder engagement skills, especially with non-technical audiences. 

• A collaborative approach and ability to influence change across teams. 

• A passion for ethical data use and making a difference through better information. 

• Working knowledge of data protection laws (e.g. GDPR) and how they apply to charities. 

Key Responsibilities 

• Implementation, review, and refinement of the data governance framework, strategy and vision ensuring that these align with the Charity's Corporate Strategy. 

• Enabling and promoting data governance best practice in the charity 

• Contribute to enterprise-wide data management, working closely with data architecture/engineering colleagues and the wider business teams. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Barbican is a multidisciplinary international arts centre in the City of London.

Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.

Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.

Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring. 

As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.

The role

Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?  

We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.

The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.

This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the

organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.

About us

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Onsite Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

Contract: Fixed term contract (6 October 2025 – 13 February 2026)

About the role

The Warehouse and Driver Assistant at Crisis is a varied and fulfilling role. You will work with the Warehouse & Facilities Manager to ensure a safe and tidy working environment at the Crisis Warehouse. In collaboration with the Resourcing Team, you will take control of the collection and delivery of donated and resourced food and equipment needed for the Christmas event. You shall act as key support to the Warehouse Manager in organising outgoing stock for the Christmas event and ensuring an accurate stock take once the Christmas event has taken place.

The role acts as a key contact point and support for teams of volunteers in the warehouse. Supporting the supervision of volunteers, including large groups of corporate volunteers is a key aspect in helping the warehouse run smoothly.

About you

• You should have experience in warehousing, delivery driving, logistics, event management or production.
• Have a personality which enables you to effectively communicate, with confidence, to a wide range of audiences.
• Feel comfortable when driving in London, in various size vehicles. Up to and including a Luton van, with a tailgate.
• Have a mind-set where problem solving, and basic mental arithmetic comes easy.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working hours.
• Wellbeing Leave to be used flexibly.
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 24 August 2024 23:55

Interview process: Competency-based interview

Interview date and location: Tuesday 2 to Thursday 4 September. In person at Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge, and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Key responsibilities of the role:

• Manage the day to day import of supporter data from external sources into the organisation’s CRM (Raiser's Edge), ensuring timely and accurate data processing
• Contribute to the delivery of high quality data services by preparing and executing data checks, addressing quality issues, and maintaining compliance with GDPR and internal policies
• Support the development and maintenance of data import routines
• Collaborate with internal teams to understand their data needs and provide efficient, user-focused support
• Assist with global changes and structural updates to the database, supporting broader data improvement projects
• Produce data selections and queries in Raiser's Edge to support campaigns, communications, and reporting
• Document new processes and contribute to the continuous improvement of data procedures
• Support financial reconciliation and reporting through accurate data recording and communication with the Finance team
• Promote best practices across the organisation in the use of data systems and protocols

Ideal candidate profile:

• Prior experience working within a charity or not-for-profit environment
• Proven experience of working with Raiser's Edge, with strong familiarity in managing large data sets and bulk import processes
• Knowledge and/or experience with Import-o-matic or similar data import tools (desirable)
• Strong understanding of data protection principles, including GDPR compliance
• Excellent attention to detail and a proactive approach to problem-solving and process improvement
• Confident communicator with the ability to collaborate across departments and support non-technical users
• Organised and able to manage multiple tasks in a fast-paced, growing team

Location: London - Hybrid working available

Duration: Initial 3 month contract (high opportunity to extend)

Salary: £16 per hour

Working hours: Full time - 35 hours per week

This vacancy is being actively shortlisted so early applications are encouraged.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.