General manager jobs in london, greater london

About the role

We’re looking for a creative and confident Content & Communications Coordinator to join our busy Digital and Marketing team at Imperial College Union. This role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.

You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does.

Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!

What you would be doing

Content Planning

• To assist in the creation of communications and content plans to support the marketing team in the delivery of key Union marketing activity, such as Welcome Week and election.
• Populate the social media calendars to ensure regular, timely and impactful content across these channels on Instagram, TikTok and Threads. 
• Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
• Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
• Work with the Officer Trustees to promote their public profiles and provide support on their campaigns.
• Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.

Content Creation & Curation

• Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
• Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
• Lead on the weekly student newsletter – composing and drafting the newsletter and sending it out to all students every week
• Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
• Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
• Establish and work with student and staff social ambassadors in gathering stories and content

General

• Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
• Support key events throughout the year, including Welcome Week and Elections, when necessary
• Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs

Please see Job Description for full duties and responsibilities of the role. 

What we are looking for

• Experience of developing and delivering communications plans campaigns with clear metrics of success
• Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
• Experience in managing content calendars
• Experience of, or strong understanding of, producing web content and an organisation’s social media presence
• Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail
• Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
• Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
• A good grasp of content and social media evolution, especially those targeting youth and student market
• A passion for social media and keen to learn about new technologies and innovations
• Excellent planning and organisation abilities
• A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
• An engaging writing style and the ability to convey complex messages to a variety of audiences
• Confident working to deadlines and keeping colleagues on top of deadline
• Ability to ensure high standards of work and excellent attention to detail

What we can offer you

Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.

We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please refrain from including your name in your supporting statement. Please also note that some fields may not let you fill them in for the same reason.

As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:

• flexible working hours
• generous pension scheme
• 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
• bicycle loan scheme
• season ticket loan
• health benefits
• excellent professional development opportunities and many more.

More information can be found on the Imperial College Benefits link on the application page.

Further information

To apply for the role please complete the online application form.

Closing date: 12 October 2025

Interviews expected to take place week commencing 20 October 2025 (Online) and 27 October (In-person).

Should you require any further details on the role please contact the People Team on the link on the wesite page.

We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and Disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. Should you require any adjustments through the process, we will accommodate as much as possible.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview.

As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.

icap exists to improve mental health and wellbeing among the Irish community in Britain through the provision of counselling and psychotherapy. We work in partnership with a range of agencies, including Irish welfare agencies, local voluntary services, and health services, to best meet the needs of our community.We have specialist expertise in working with survivors of trauma including adult survivors of institutional abuse.

We deliver our services to all sections of the Irish community, including those on low incomes and those facing disadvantage and discrimination. We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve.

Post Title: Director of Clinical Services - Psychotherapy

Reporting to: CEO

Line Management Reports: Clinical Managers, Outreach Therapist/s, and support staff.

Purpose of Post: To provide organisational governance and strategic leadership to the Board/Trustees, and CEO as a member of icap’s Executive team.  To develop and ensure implementation of icap’s clinical strategy ensuring good governance of clinical standards and resources.

Lead and represent an experienced clinical team within icap and externally. To work with and support the Clinical Managers and other clinical staff with the day-to-day management of the clinical service.

Terms:  Permanent

Salary£56,800 pro rata plus pension

Hours: Minimum 0.6 – 0.8 FTE, 21 - 28hrs per week (open to negotiation), hours by arrangement to include some hours on 4-5 days each week; the post requires some pre planned out-of-hours work and travel.Our offices are open between 09:00hrs - 19:00hrs on 3 days and 09:00 -17:00 two days each week. Volunteers support our reception function on extended opening hours (after 5pm).

Location:  London; some travel to detached sites in London, Birmingham, and across the country to other operational sites (Irish Centres) where the organisation is providing services. On site working required with opportunity for limited hybrid working.

Key Responsibilities: Strategic Functions

 Working with the Board/ Trustees to develop ICAP’s clinical strategy including:

- Reporting to icap’s Board, on progress against icap’s clinical and operational strategy,

- Preparing Board Reports and Risk Register

- Deputise for the CEO.

Work with CGSC chair and trustee members to:

- Develop clinically appropriate Policies, Procedures and Processes. Promote a culture of learning within the clinical team, ensuring therapists are up to date and engaged with data collection, reporting and monitoring.

- To pro-actively participate as a member of icap’s Executive Team, attending board meetings, Clinical Governance Sub Committee meetings and a regular calendar of fundraising events

 Clinical Facing function:

Work with the Clinical Managers to support them with the day-to-day management of the clinical service.  Line Management oversight of the Supervision function of the organisation. Act as the DSL for Adult Safeguarding including the training, risk management, recording and reporting of all safeguarding activity. Ensure icap’s strategic objectives are understood and supported across the Clinical service. Review the Client Contribution policy to include full cost charging for services.

Oversee the Implementation and roll out of CORE CMS across the service. (New project)

Key Skills, Experience and Qualifications:

 Clinical Leadership and Management experience in a small or similar organisation. Managing and working with minoritised or deprived groups with multiple barriers and limited access to psychotherapy. Experience of producing Board reports and working with commissioners, developing funding applications, and service level agreements for Clinical services. Experience of Clinical Governance and reporting targets and outcomes.

Training and 6+ years direct experience in using psychotherapeutic and trauma informed approaches with recognised post graduate psychotherapy qualification. Accreditation with either BPC, UKCP, BACP, ICP, NCPS and/or IACP. Evidence of up-to-date practice as recommended by relevant professional body.

Knowledge and experience of SharePoint and the Microsoft suite of tools. 

 A more detailed outline of the requirements of the post and our recruitment pack can be found on icap's website in the work with us section. 

 If this role is for you, please send

· A concise covering letter (no longer than two pages) addressing the criteria within the Person Specification.

· An up-to-date CV

The Marketing & Engagement Officer will support the Head of Commercial Activities and Volunteering and the wider organisation by leading on marketing, communications and community engagement. This role will focus on raising the profile of Age UK Lambeth, increasing awareness of our services, campaigns, and activities, and building stronger connections with our community to grow participation, partnerships, and support.

You will be responsible for planning and delivering marketing campaigns, creating compelling content, managing communications channels, and coordinating engagement initiatives and events. Alongside this, you will play a key role in developing supporter relationships and encouraging charitable giving, helping to increase regular and one-off donations through effective communications and community partnerships.

This is a creative and outward-facing role, requiring strong communication skills, relationship building, and the ability to balance both strategic planning and hands-on delivery.

General Duties

● Run, monitor, and maintain the organisation-wide marketing and promotional calendar to meet service, campaign, and engagement needs.
● Manage and grow all social media channels, following agreed marketing plans to build interest, followers, and engagement.
● Keep websites updated with relevant information, campaigns, events, and supporter opportunities.
● Coordinate the events calendar with national and international awareness days (e.g. Black History Month, International Women’s Day, World Mental Health Day).
● Create and update marketing materials (using tools such as Canva), ensuring brand consistency.
● Write and create engaging content by attending service activities, community events, and partner initiatives (occasional evenings/weekends).
● Produce and distribute newsletters (via MailChimp) for clients, supporters, councillors, and other stakeholders.
● Work with HR and management to deliver internal communications, including staff newsletters.
● Support the Lambeth Carers Card project, including marketing and business engagement.
● Represent marketing and communications in internal projects, ensuring a clear voice for the organisation.
● Develop and deliver an annual engagement plan to strengthen community connections and support.
● Plan, organise, and promote community and fundraising events, ensuring strong marketing and communications support.
● Build and nurture relationships with community groups, schools, local trusts, and businesses to encourage collaboration, sponsorship, and charitable giving.
● Support the recruitment, induction, and retention of volunteers for events and engagement activities, ensuring they feel recognised and valued.
● Increase supporter involvement and donations through targeted campaigns and creative digital content.
● Encourage the growth of regular donors by promoting supporter journeys and clear calls to action.
● Monitor event budgets and resources, ensuring activities are cost-effective and well-organised.
● Maintain accurate supporter and donor data on the charity’s database (Donorfy).
● Report on progress against marketing, engagement, and fundraising plans, using data to inform improvements.

In the first 6 months, you’ll

● Get fully up to speed with Age UK Lambeth’s services, campaigns, and engagement priorities.
● Review and manage the marketing and communications calendar, ensuring all campaigns and events are planned effectively.
● Audit and refresh social media channels and the website, creating content that promotes services, campaigns, and community activities.
● Support the planning and delivery of key community events and awareness campaigns.
● Build relationships with internal teams to understand their marketing, engagement, and supporter needs.
● Develop and begin implementing a community engagement plan, including opportunities to encourage supporter involvement and charitable giving.
● Start creating marketing materials, newsletters, and digital content that align with the organisation’s brand and objectives.
● Establish relationships with key community groups, businesses, and volunteers to support engagement activities and events.
● Support initial reporting on engagement, marketing, and supporter metrics, identifying opportunities for improvement.
● Begin contributing to creative ideas and strategies to raise the profile of Age UK Lambeth and its services locally.

Are you a policy or campaigns leader who wants to drive real-world change?

Do you want to use your advocacy and communications skills to challenge injustice and amplify excluded voices?

At HCT, we know healthcare should work for everyone – but too often, it doesn’t. We’ve proven what’s possible: our work on hepatitis C has transformed services nationally, and we’re expanding into cancer prevention, harm reduction, needle exchange, and many other areas. We’re also at the forefront of the fight for justice for those affected by the Infected Blood scandal.

We’re looking for someone who can bring creativity, confidence, and passion to help us shift policy and public attitudes, amplify the voices of marginalised communities, and hold government to account. This is a pivotal moment for us organisationally as we seek to drive major change for the communities we work with, from drug policy to criminal justice to infected blood. The successful candidate will have excellent partnership-building skills across Government, VCS, NHS and Whitehall; have a strong focus on social justice; and have a real belief in the power of working closely with communities.

As Head of Policy & Advocacy, you will:

• Lead bold campaigns that influence government, shift public debate, and secure justice for excluded communities, including those affected by the Infected Blood scandal.
• Champion health equity: keeping hepatitis C elimination, harm reduction, and wider inclusion health issues firmly on the national agenda.
• Amplify lived experience by ensuring our campaigns, media work, and policy influencing are shaped by and centred on the voices of our teams and communities.
• Build power through partnerships: working with partner charities, health leaders, and campaigners to push for systemic change.
• Shape and oversee communications: from press engagement to social media — making sure our messages cut through and inspire action.
• Guide and support colleagues: line managing our Senior Policy & Campaigns Officer and playing an active role in our senior management team.

You’ll be someone who:

• Has experience influencing policy and shifting narratives – whether through campaigns, communications, advocacy, or all three.
• Knows how to build coalitions and partnerships, and can navigate Westminster, Whitehall, and beyond.
• Can work strategically and independently, spotting opportunities and acting on them.
• Is motivated by justice, equality, and creating a fairer future.
• Brings excellent communication skills – from crafting persuasive messages to building great relationships.
• Understands the value of evidence, but also the power of storytelling and lived experience in driving change.

This role offers real autonomy: you’ll have the space to shape our influencing and communications work, backed by a committed team and a growing organisation ready to amplify your impact.

About The Hepatitis C Trust

The Hepatitis C Trust (HCT) work with people who face severe health inequalities, including people who have hepatitis C and other health needs. With almost 500 staff and volunteers, we are the biggest lived experience organisation working in Inclusion Health in the UK. Our teams work in every community NHS area and in every prison in England, conducting outreach and providing a link between NHS services and the people they struggle to engage. We also work in parts of Scotland and Wales.

We are a leading part of the UK programmes to eliminate viral hepatitis, and we work with national and international partners to strengthen global elimination. We have a growing voice across Inclusion Health. And we are a core participant within the UK Infected Blood Inquiry, working closely with the communities affected, the Government and the NHS to ensure the Inquiry recommendations are implemented and everyone impacted receives long-overdue justice. 

We offer excellent staff support, generous annual leave and a range of employee benefits. We are a Living Wage and Flexible Working employer, and a signatory to the Race at Work Charter.  

What you'll be doing

The Survivor Participation Officer will play a crucial role in supporting the work of the National Safeguarding Team (NST), taking responsibility for enabling and supporting victims and survivors to participate in different workstreams, projects, and activities within the National Safeguarding Team and nationally.

The Survivor Participation Officer will have key responsibility for acting as the Responsible Church Officer (RCO) for survivor participation within the National Safeguarding Team (NST) in line with the

The postholder will serve as the first point of contact for victims and survivors participating and expressing an interest in taking part in safeguarding. They will also lead the development of safe, trauma-informed, and inclusive survivor participation activities and events and facilitate meetings and activities to gather insights and invite participation from a wide range of survivors.

The postholder must have exceptional empathy, compassion and understanding for the personal experience of victims and survivors who have experienced abuse, particularly (but not exclusively) within the context of faith settings, including the Church of England or other denominations or traditions.

The postholder must have demonstrable experience of building relationships of trust and rapport with individuals who have lived experiences of abuse. They must be able to demonstrate that they have consistently used trauma-informed principles and ways of working in their work. They must be a strong team-player with the ability to work alongside colleagues in the National Safeguarding Team and National Church Institutions (NCIs) to develop appropriate and trauma-informed means of participation and engagement.

The postholder will report to and work closely with the Partnerships and Engagement Lead and the Survivor Participation Team.

Key role requirements

• This is a hybrid working role with at least 4 days per month, and when required, in the London office
• An Enhanced DBS check will be undertaken for the successful candidate, as part of the pre-employment checks
• You will need to have a relevant professional qualification in social work, counselling, psychology or substantial relevant work experience in similar roles and/or contexts.

What we offer

Your Salary

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.

• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Please note: You must have the right to work in the UK to be considered for the role.

The essentials …

• Permanent, full-time
• £29,000 - £35,000 (depending on experience)
• Hybrid working with weekly commuting to our London office

What you’ll be doing …

The post-holder will serve as social media manager, overseeing the Society’s social media accounts, and contributing to the maintenance and effectiveness of the Society’s other key digital communications channels such as our newsletter and website. They will support the Society’s Web Manager with content sourcing and webpage creation for the Geological Society’s website and newsletter, sent to around 11,000 subscribers.

Overall responsibilities / requirements …

The post-holder will be responsible for implementing the Society’s broader communications strategy, and work closely with colleagues across the organisation to develop communications outputs that further the Society’s mission and ensure communications content is current, coherent and comprehensive.

The Digital Communications Officer will be responsible for developing and delivering dynamic digital content to inform, engage, and motivate diverse audiences, helping to raise awareness of the Geological Society’s work. The role will ensure a consistent voice across social media, websites, and email communications to enhance visibility, strengthen member and stakeholder engagement.

Social Media

• Act as Social Media Manager – leading on oversight of the Society’s social media accounts (Facebook, YouTube, Instagram, and LinkedIn) – with responsibility for implementing our social media strategy in line with the Society’s wider
• communications strategy.
• Leading on daily activity across social media platforms, identifying and proactively pursuing opportunities for storytelling and engagement.
• Managing quality and consistency of content created by the Society’s wider social media contributors' group.
• Ensure that the Society’s social media accounts confirm to visual branding and in-house style and train other users and contributors as required.

Website

• Support with the maintenance and development of our websites including sourcing, managing and formatting images, copy, videos, resources and links.
• Supporting stakeholders with website design and content management, prioritising UX and website performance.

Newsletters

• Manage contributions and edit material for the Society’s email newsletters.
• Track and report on newsletter performance

Campaigns and content creation

• Creation of engaging, accessible, innovative and inclusive digital content to promote The Geological Society activity such as social media campaigns, news posts, articles, case studies, infographics, images, videos and blogs.
• Filming, photographing, creating, and scheduling organic and paid digital media content to increase our reach and build influence on digital platforms.
• Collaboration with internal and external stakeholders to communicate impactful, person-centred stories from across the geoscience community, including supporting the wider Society staff team and stakeholders with a variety of digital content projects.
• Source and manage images and produce graphics in accordance with Society branding and relevant permissions requirements for use across digital media.

General

• Staying up to date with the latest trends, innovations and practices in digital communications and website management.
• Utilise analytics to assess the effectiveness of digital communications efforts, making data-driven improvements, and horizon scanning for emerging digital innovations to enhance engagement.
• Maintaining The Geological Society's brand identity across our digital channels.

What we’re looking for …

Essential

• Proven experience of working with digital communications channels, including managing and sourcing of content for social media.
• Excellent time management and ability to work to deadlines, prioritising work accordingly.
• Excellent written and verbal communication skills along with high levels of attention to detail.
• Experience creating graphics, editing images, and with planning, delivering and tracking the impact of digital campaigns.

Desirable

• Geoscience background or experience working in science communication.
• Experience using analytics platforms to understand digital content performance e.g. GA4, Hotjar, Fathom, Hootsuite.
• Ability to work with both internal and external stakeholders of varying digital experience.
• A good understanding of copyright and permissions, specifically in relation to visual or digital media.
• Experience with Meta Business, Umbraco, Adestra, or Adobe Creative Suite or Affinity.
• Experience working with brand guidelines.

A bit about us …

The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, click the 'Apply' button above to go through to our website, where you'll find full information on how to apply.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership

Key details

• Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
• Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
• Location: Office and venues in Tower Hamlets, with some home working
• Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
• Start date: From 1 November 2025 (negotiable)
• Line manager: Project Lead
• Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.

Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.

What you’ll do

• Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
• Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
• Welcome and support women at weekly sessions, outings and seasonal events
• Manage relationships with our crèche provider and ensure children’s provision is in place
• Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
• Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
• Organise occasional trips and outings
• Support with some admin, monitoring and evaluation tasks, and lead on others
• Represent GCP at local events to raise awareness of our work
• Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day

What we’re looking for

Essential:

• Experience of community outreach, engagement and partnership building
• Confidence working with at-risk groups (ideally refugees/asylum seekers)
• Strong organisational and time-management skills
• Ability to build trust quickly across diverse backgrounds
• Confident with MS Word, Excel and G Suite
• Caring, empathetic, proactive, independent and reliable
• Strong alignment with GCP’s values (please see our website)

Desirable:

• Experience managing or coordinating volunteers
• Voluntary sector or community development background
• Speaks a community language
• Experience of reflective practice
• Knowledge of safeguarding processes
• Lived experience of migration or seeking sanctuary

What we offer

• Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
• 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
• 10% employer pension contribution (NEST scheme)
• Employee health insurance (after probation)
• The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice

Job Title: Administration and IT Officer

Salary:£30,500

Position Type: Full time/Permanent

Reports to:Finance & HR Manager

Based at:   School Food Matters, Blackfriars Settlement, 1 Rushworth Street, SE1 0RB

Working Hours: 9am-5pm (flexible)

Holiday: 31 days including bank holidays

Pension:   School Food Matters pays pension contributions at 7% of pensionable earnings

About School Food Matters

At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.

Job Purpose

· To ensure the smooth running of the School Food Matters office

· With the support of our IT consultant, manage the charity’s IT systems to ensure optimal efficiency

· Develop our Airtable database to maximise the opportunities available to us on this platform

· To assist the Finance & HR Manager in managing and processing the financial affairs of the charity

Key Tasks

 Administration

· Liaising with our landlords on issues regarding our office space and facilities

· Ensuring the smooth running of the office, overseeing the set up and maintenance of office systems

· Managing the enquiries@ email address and answering telephone enquiries

· Assisting with administration and coordination of any events held by SFM e.g. strategy away days

· Organising staff events including celebrations, sporting challenges, quizzes and general fun to keep the team engaged and happy!

· Developing and maintaining an inventory of materials, and keeping the office materials tidy and well managed

· Working with the Super User Group to ensure that Airtable is used effectively to support delivery of our programmes, and to ensure contact details are accurate and up to date

· Working with the evaluation team to monitor programme feedback and data entry as required

· Providing support to the food ed team as required, particularly with project logistics

· Taking minutes at the quarterly trustee meetings

· Prepare invoices for customers, chasing and recording income in Xero as required

· Post transactions and reconcile bank accounts in Xero

· Process staff expense claims

· Maintain gift-aid data and make claims as required

IT

· Purchasing items for the office and projects as required, including IT equipment

· Managing IT and office set up for current staff and new starters to ensure a smooth working process and environment for all

· Maintaining the shared online filing system and making sure it’s kept up to date

· Reviewing and developing IT systems including telecoms to ensure they are fit for purpose

· With our IT consultant, implementing and regularly reviewing cyber security procedures of the charity

· Keeping abreast of new IT systems that could be of benefit to SFM

General

· Keeping up to date with safeguarding requirement and reporting procedures

· You will also undertake other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

· Experience of office administration and IT

· Excellent organisational skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving

· Confident and competent IT skills

· Positive personal attitude and a good team player

· Ability to work independently to agreed deadlines

· Ability to add value to SFM’s culture and ethos

Desirable

· Good oral and written communication skills

· Experience working with databases/accounting systems

· A good understanding of policies and best practice relating to running a small office

· Experience of setting up new office systems and processes to improve effectiveness

· An interest and enthusiasm for the charity’s mission

-         Experience of working in a small charity environment

Title: Deputy Designated Safeguarding Officer 

Reporting To: Safeguarding Manager 

Location: Remote, based in the UK or New Zealand

Salary: £35,000 per annum, pro rata 

Hours of Work: Full and Part-Time Opportunities available. Your preferred number of hours per week can be discussed at interview. This role is shift based, supporting a 24/7 UK based service. UK based staff will work evening and night shifts in local time, while New Zealand based staff will work morning, afternoon, and daytime shifts in their local time. All roles, whether in the UK or New Zealand, include weekend work.

Contract: Permanent and Fixed-Term opportunities available

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 10th October 2025

Job Summary 

To ensure the appropriate care and protection of children and adults at risk, who are using Mental Health Innovations (MHI)’ services, and to take appropriate actions to safeguard those identified as being at risk of significant harm.

Key Responsibilities

• Alongside the Designated Safeguarding Lead/Safeguarding Manager, contribute to ensuring that everyone working or volunteering with children, young people, and adults at risk of harm at Mental Health Innovations understands the safeguarding policies and procedures and knows what to do if they have concerns about a child’s or adult’s welfare.
• Implement Mental Health Innovations’ safeguarding policies and procedures, ensuring all concerns are responded to appropriately.
• Deliver training to the MHI workforce around safeguarding processes and thresholds.
• Respond to information that may constitute a safeguarding concern for children or adults at risk of harm, including:
  • assessing and clarifying information
  • reporting and recording safeguarding issues as they arise
  • responding to and supporting staff who raise concerns live in the moment on the Shout/The Mix platforms, including counsellors
  • making referrals to statutory organisations as appropriate
  • consulting with and informing relevant members of the safeguarding management team
  • following the organisational safeguarding policy and procedures
• Be aware of PREVENT concerns and ensure the Prevent Duty is followed and adhered to.
• Regularly liaise with, share information with, and, when necessary, make formal referrals to statutory agencies such as social services, police, and ambulance services.
• Keep and maintain accurate records of safeguarding concerns for both young people and adults at risk of harm.
• Work closely with the Head of Safeguarding and Safeguarding Manager to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns.
• Be familiar with multi-agency working and ensure adherence to statutory guidance and processes in line with MHI policies and procedures.
• Have a sound understanding of safeguarding, keeping up to date with relevant changes and common trends/concerns regarding children, young people, and adults at risk of harm. Attend regular training relevant to safeguarding children and adults at risk of harm and share the learning with the wider MHI organisation.
• Attend team meetings, supervision sessions, and regular one-to-one sessions as arranged.
• Facilitate safeguarding workshops and drop-in consultations to support the ongoing training and development of Mental Health Innovations’ employees.
• Facilitate reflective practice and debrief sessions for the volunteers of MHI.
• Work flexibly as required and carry out any other reasonable duties.

Person Specification

Essential

• Excellent communicator who is reflective, compassionate and respectful, able to work collaboratively across the organisation and provide constructive feedback.
• Resilient and adaptable, able to stay calm and maintain quality in fast-paced, high-pressure environments while managing multiple tasks, creating clear systems, and meeting tight deadlines.
• Self-motivated with a growth mindset, committed to continuous personal development, and contributing to a positive team culture.
• Strong analytical and decision-making skills; able to gather, review and interpret sensitive information, assess risk, and make defensible, high-quality clinical decisions in line with safeguarding policies and procedures.
• Strong administrative and IT skills and attention to detail, able to maintain accurate records and ensure appropriate action is taken.
• Confident to lead and influence others while working independently or as part of a team.
• Face-to-face experience with adults at-risk and/or children and families, including managing risk related to suicide, self-harm, complex mental health issues and safeguarding concerns.
• Sound understanding of the Children’s Act 1989/2004, the Care Act 2014, and the Mental Capacity Act 2005, with good knowledge of Working Together to Safeguard Children (2023) and awareness of safeguarding partnership thresholds for children and adults.
• Experience of multi-agency safeguarding work and understanding of safeguarding issues affecting children, young people and adults at risk of harm.
• Ability to work flexibly on a 24/7 rota, including evenings, overnight and weekends.
• Level 3 Safeguarding Training (adults and children) or equivalent, Prevent training and awareness of the Prevent Duty.
• Understanding of data-protection legislation and regulations i.e Data Protection Act 2018/GDPR.

Desirable

• Experience working as a Designated Safeguarding Officer or Lead
• Experience of working in a digital environment with risk or safeguarding concerns
• Level 4 Safeguarding Lead training (Adults and Children)
• Social Work qualification and professional registration. 

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Operations Director
Oasis Community Partnerships (Youth and Community)

Permanent, full-time post, 40 hours per week, inclusive of breaks 

Starting salary: £51,960 per annum (plus London Weighting for London based staff)

 At an exciting and key stage in our journey we have the opportunity for an Operations Director to join the Oasis Youth and Community national leadership team supporting local Oasis community charities across the country.

With accountability to the CEO the Operations Director will be responsible for three key areas of work:

1. Lead key elements of policy and systems ensuring the Youth and Community function remains safe and compliant, and that local leaders and other key staff are effectively supported (including line management of People Services).
2. Oversee the effective governance oversight for all local charities through a cycle of professional guidance and monitoring.
3. Lead the national framework for monitoring and evaluation across activities.

 ORGANISATIONAL CONTEXT

Oasis neighbourhoods are local places of activity that provide integrated, high quality and diverse services to benefit the whole person and the whole community. The Oasis ethos stems from our Christian roots and is an expression of our character - it is a declaration of who we are and therefore the lens through which we assess all we do. This is encapsulated by the following five statements:

a passion to include everyone

a desire to treat everyone equally, respecting differences

a commitment to healthy and open relationships

a deep sense of hope that things can change and be transformed

a sense of perseverance to keep going for the long haul

An Oasis neighbourhood is a community movement and the joining together of all the work Oasis does in any one place, which could include foodbanks, debt advice centres, family support and advice services, healthcare, youth work, children’s work, alongside other Oasis activities in that community, including formal education through Oasis Academies.

The Youth and Community function of Oasis is responsible for the wider community work that takes place within Oasis neighbourhoods, working closely with the wider Oasis family to outwork our vision. In relation to governance, Oasis Community Partnerships is the national charity, with each local team operating from their own local Oasis charity.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, whilst also influencing the national landscape.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

Please contact us to arrange for an informal conversation to find out more about the role. If you are interested in this position, please send your CV and a covering letter (ensuring you refer to the job description and person spec).

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know.

Completed applications should be returned by 9am on Friday 24th October.

Interviews will take place week beginning Monday 3rd November. (Shorter more informal calls may be arranged the previous week to assist with shortlisting)

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

OVERVIEW OF THE ROLE 

We are looking for a locum practising solicitor with substantial experience of litigation OR a practising barrister with experience of conducting casework (including litigation) within a solicitor-led agency OR a caseworker with significant experience of litigation. This is an interim role until the permanent role is recruited.This role is based within the Migrants Law Project. 

MAIN DUTIES AND RESPONSIBILITIES 

The post holder will share responsibility with the MLP staff team, and partner organisations to ensure that:

·There is a clear focus on agreed priority areas of work and that cases are taken in line in with those priorities.

·Relevant stakeholders are engaged in developing the work so that they can participate as effectively as possible.

·The MLP does not duplicate work being delivered elsewhere but is able to collaborate where appropriate.

·The lessons and successes of the MLP are disseminated and are able to be applied as widely as possible.

Casework

Asylum Aid has been awarded a Category 1 independent Peer review from the Legal Aid Agency.

The post holder will, with support from the team also working on this issue:

·Provide high quality advice and representation for clients, NGOs, practitioners and other groups as appropriate.

·Conduct and co-ordinate immigration/asylum/public law casework and litigation on behalf of organisations and individuals.

·Conduct legal research where necessary.

·Record all work undertaken and carry out billing, ensuring all income is accounted for on each case.

·If the postholder holds Supervisor accreditation, and is appointed as a Supervisor, your responsibilities will include the full responsibilities of a Supervisor, including responsibilities for the work of people under their supervision.

The post holder will be expected to carry out their casework with a high degree of professionalism, and to conduct their work in such a way as to meet relevant external standards (e.g. Law Society, Solicitors Regulation Authority, Immigration Advice Authority and Lexcel). They will also be expected to meet performance targets in relation to time recording.

Training and Information Work

The post holder will share responsibility with the other members of the legal team to:

·Develop and disseminate relevant information on legal developments in this area for relevant stakeholders, supported by the team.

·Attend and contribute to relevant meetings.

·Prepare and deliver training.

Administration

The post holder will:

·Contribute to the fulfilment of any reporting requirements to funders, the LAA, Asylum Aid management team and others.

·Undertake general administration.

·Represent the MLP externally as necessary.

·Undertake other tasks appropriate to the role as necessary.

·Attend Asylum Aid staff, and any relevant meetings of the Helen Bamber Foundation Group when necessary.

·Occasionally travel outside the UK at short notice and be willing to work outside office hours where necessary. Time off in lieu and overtime are available where appropriate.

·Record their own work and to participate in the evaluation and review of the work of the MLP and the wider team at Asylum Aid.

APPLICATION PROCESS

The first stage is to complete on our online application form on our website by 9am on 9th October 2025.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

SELECTION PROCESS

We will invite candidates to an in-person interview on Wednesday 15th October at Asylum Aid’s offices in Old Street.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EXPERTS BY EXPERIENCE SUPPORT

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network.

About the role:

This is an exciting opportunity to join Single Homeless Project (SHP) in a brand new Caseworker role at the forefront of an innovative Westminster pilot service. The HMO scheme is designed to support under 35s who have experienced rough sleeping and are ready to take the next step towards independence. As a Caseworker, you will play a key part in shaping this exciting new service, working directly with clients to secure safe accommodation, build stability and open up new opportunities for the future. From assessing suitability for the HMO service and arranging property viewings, to supporting sign-ups with landlords, you will be central to each client’s journey into their new home.

Every day will bring variety and the chance to make a tangible difference. You will guide clients through maximising their income via Housing Benefit and Universal Credit, help them register with GPs and health services, and create pathways into college and employment. Alongside this, you’ll work with individuals to develop budgeting skills, explore savings and build the confidence needed to successfully move on after their twelve-month tenancy. Your work will not just provide housing but help create the tools, resilience and opportunities that can transform lives.

Joining SHP means more than taking on a role; it is the chance to grow your career in an organisation that invests in its people while driving forward bold, new solutions to homelessness. This is your opportunity to be part of a pioneering service, to leave a lasting impact on Londoners’ lives, and to shape the way we work as a charity committed to ending homelessness in the capital.

About you:

• Skilled at building effective partnerships with service providers and agencies to improve client outcomes.
• Self-motivated and resilient, with strong time management and the ability to prioritise under pressure.
• Experienced in supporting clients to increase independence, inclusion, and financial stability.
• Able to assess needs using a strengths-based, person-centred approach that recognises aspirations.
• Committed to promoting diversity, inclusion, and collaborative team working.
• Knowledgeable about the causes of homelessness and pathways to secure housing and support.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 5th October at midnight

Interview date: Monday 13th October 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration