General manager jobs in norwich, greater london

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £31,537 per annum (Scale SCP 18), progressing by increments to £34,434 per annum (Scale SCP 23)

Hours: 36 hours per week  

Location: Home-based, with regular travel across the Yorkshire and Humber area must live within the required area due to regular travel across the region.

Contract: Fixed Term Contract for 18 months

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 26th October 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Mind in Croydon is seeking to recruit a full time Independent Mental Health Advocate (IMHA)  to join our small, dedicated team of Independent Mental Health Advocates working to provide advocacy services to adults subjected to detention under the Mental Health Act in the London Borough of Croydon to ensure they understand, express and exercise their rights, and to enable them to access essential services. The advocacy team also provides Community Mental Health Advocacy for people who are informal patients in psychiatric hospital or living in the community and provides weekly advocacy service at two InMind Healthcare Group hospitals in Croydon.

This role is suitable for a fully qualified Independent Mental Health Advocate (IMHA) with a proven ability to support people under the Mental Health Act. We are not considering trainee positions at this time.

In December 2024 the team was awarded the Quality Performance Mark in Advocacy, a testament to their quality of service providing safe and life-changing support.

SALARY: £30,404 per annum
plus pension contributions (above 4% by salary sacrifice.

REPORTS TO: Advocate Service Manager 

TERM: Permanent, subject to funding, full time (36 hours pw)

BASED AT: Bethlem Royal Hospital, Beckenham BR3 3BX. Advocates are also required to meet clients at different sites throughout Croydon and neighbouring boroughs.

This role supports hybrid working. Other flexible arrangements can be discussed however please note that specific flexible working arrangements such as staggered hours may not be feasible due to operational constraints set by the Hospital.

We are seeking a creative and articulate Communications Officer to manage communications, including newsletters, website content and social media with a wide range audiences. 

Location: Remote (UK-based) 
Contract: Part-time, 7.5 hours per week 
Salary: £27.5k per annum pro rata 

About Us 
Gulab Sorkh Foundation (GSF) is an independent charity supporting former members of the Afghan security forces and their families, who have come to the UK under the Government’s Afghan Relocation and Assistance Policy (ARAP). Our mission is to help these individuals rebuild their lives, access support, and integrate fully into British society. 

We have recently been awarded new funding under the Communities for Afghans (CfA) Phase 2 programme. This funding allows us to expand our work supporting Afghan families through Sponsor Groups, which is why we are growing our team to ensure we can provide high-quality support to all participants. 

About the Role 
You will manage communications with Sponsor Groups, funders, and the wider community. This includes creating newsletters, maintaining website content, managing social media, and responding to media and public enquiries. You will also moderate online community platforms and ensure knowledge sharing within the Sponsor Group network. 

We are looking for someone who is creative, highly organised, and able to communicate effectively with a range of audiences. 

How to Apply 

Please upload a CV and cover letter by the closing date. In your cover letter, you must explain how you meet every one of the essential criteria in the person specification. Applications that do not address the essential criteria may not be considered. 

Gulab Sorkh Foundation (GSF) supports a diverse range of beneficiaries within the Afghan armed forces community. We know that diversity within our team strengthens our work, and we are proud to be an equal opportunities employer. We welcome applications from all backgrounds, perspectives, and experiences, especially those with lived experience of immigration. 

Research shows that some people do not apply unless they meet 100% of the criteria. If this is you, please consider applying anyway; your skills and perspective could be exactly what we need. 

A Disclosure and Barring Service (DBS) check will be required for successful candidates. We cannot sponsor visas, so all applicants must have the right to work in the UK. 

We may close the vacancy early if we receive enough strong applications. 

Mediator  
Working Hours: 37 Hours per week
Salary: £28,050.00 - £30,090.00 per annum dependent on experience 
Contract: Fixed Term Contract - 12 months - start date no later than January 2026 (Mat Cover)
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.

We are looking for dedicated and passionate Mediator to join our team based in Hatfield!

 How will you make a difference? 

You provide a mediation service for 10 to 24 year olds and their families who are experiencing conflict, and support and empower them to find realistic solutions. This will include exploring innovative ways of working to ensure positive outcomes for young people and families.

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive and inclusive work environment
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday purchase scheme 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments.  Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships. 

What will you be doing? 

• To undertake mediation with 10-24 year olds and their parents / main carers (including siblings and other family members) as appropriate across Hertfordshire
• To undertake short & longer term mediation sessions with young people and their families (including siblings and other family members) as appropriate.
• To work closely with hyh’s Advice and Information Workers and other referrers to engage families in the mediation process
• To chair and co-ordinate family meetings alongside the Advice & Information workers and  co-ordinate and  implement focused action plans to encourage families to find their own solutions / prevent family breakdown and homelessness.

What can you bring to the team?

• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
• General administrative skills (filling, record keeping and computer literacy)
• Ability to work effectively with a full and varied workload with conflicting deadlines.
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.
• IT literacy including excel, word, teams and outlook
• Highly motivated with the ability to work using your own initiative and as part of a team
• Excellent interpersonal skills with the ability to build positive professional relationships.
• Ability to communicate clearly both verbally and in writing
• Willingness to work flexibly where required.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  Closing Date 13th October 2025.

To apply please go to our website and click the link for Mediator

Recruitment morning will be held on 22nd October 2025 that will involve a variety of group based and individual tasks following by a competency interview.  and if successful there will be a personal interview stage held on a date to be confirmed. 

Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

 

Job Title: Specialty Training Administrator

Job Type: 6-month fixed term

Hours: 28 hours per week (0.8 FTE)

Department: Education & Training

Salary: £21,862.40 pro rata (£27,327.96 FTE)

Reports to: Director of Specialty Training

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Training Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.

The role:

Project Administration

• Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
• Assist with project documentation, including maintaining records, updating trackers, and organising files.
• Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
• Support project reporting by collating data and preparing summaries for stakeholders.
• Liaise with internal teams and external partners to coordinate project activities.

Administration of examination database and systems

• Maintain digital question banks in line with policy and procedures
• Process examination candidate applications
• Process examination candidate requests and complaints/appeals
• Proof-read examination materials

General administration

• Manage the specialty team mailbox and act as first point of contact for queries
• Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
• Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
• Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
• Assist in organising online and in-person events, workshops, and training as needed
• Assist with diary management and scheduling of meetings for team members.
• Maintain assets and resources on Training Hub and website
• Provide ad hoc administrative support throughout the year, across the portfolio

You will be:

• Organised and systematic in your approach
• Diligent and commit meticulous attention to detail to tasks
• An excellent communicator
• A proactive and collaborative team worker
• Efficient and able to effectively manage a busy workload
• Flexible and adaptable
• Able to use a range of digital systems to an intermediate level
• Willing to learn about the SRH workforce and training pathways

You will have:

• A-Level or equivalent
• Proficiency in using Microsoft office programmes
• Proficiency in using digital systems (e.g. CRM, Learning Management System)
• Knowledge of data protection and compliance requirements

You will have experience:

• Providing administrative support to a team
• Managing a mailbox and providing customer/member support
• Developing and maintaining systems, processes and administrative procedures
• Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
• Coordinating logistical arrangements
• Using a CRM and databases to manage data and information
• (Desirable) Working in a project-based environment
• (Desirable) Working in education, membership or healthcare environments
• Join our team and contribute to quality SRH training and education.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at CoSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• ­Birthday leave
• Flexible working culture
• Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 21 October 2025

Interviews will take place on Monday 27 October 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

The essentials …

• Permanent, full-time
• £29,000 - £35,000 (depending on experience)
• Hybrid working with weekly commuting to our London office

What you’ll be doing …

The post-holder will serve as social media manager, overseeing the Society’s social media accounts, and contributing to the maintenance and effectiveness of the Society’s other key digital communications channels such as our newsletter and website. They will support the Society’s Web Manager with content sourcing and webpage creation for the Geological Society’s website and newsletter, sent to around 11,000 subscribers.

Overall responsibilities / requirements …

The post-holder will be responsible for implementing the Society’s broader communications strategy, and work closely with colleagues across the organisation to develop communications outputs that further the Society’s mission and ensure communications content is current, coherent and comprehensive.

The Digital Communications Officer will be responsible for developing and delivering dynamic digital content to inform, engage, and motivate diverse audiences, helping to raise awareness of the Geological Society’s work. The role will ensure a consistent voice across social media, websites, and email communications to enhance visibility, strengthen member and stakeholder engagement.

Social Media

• Act as Social Media Manager – leading on oversight of the Society’s social media accounts (Facebook, YouTube, Instagram, and LinkedIn) – with responsibility for implementing our social media strategy in line with the Society’s wider
• communications strategy.
• Leading on daily activity across social media platforms, identifying and proactively pursuing opportunities for storytelling and engagement.
• Managing quality and consistency of content created by the Society’s wider social media contributors' group.
• Ensure that the Society’s social media accounts confirm to visual branding and in-house style and train other users and contributors as required.

Website

• Support with the maintenance and development of our websites including sourcing, managing and formatting images, copy, videos, resources and links.
• Supporting stakeholders with website design and content management, prioritising UX and website performance.

Newsletters

• Manage contributions and edit material for the Society’s email newsletters.
• Track and report on newsletter performance

Campaigns and content creation

• Creation of engaging, accessible, innovative and inclusive digital content to promote The Geological Society activity such as social media campaigns, news posts, articles, case studies, infographics, images, videos and blogs.
• Filming, photographing, creating, and scheduling organic and paid digital media content to increase our reach and build influence on digital platforms.
• Collaboration with internal and external stakeholders to communicate impactful, person-centred stories from across the geoscience community, including supporting the wider Society staff team and stakeholders with a variety of digital content projects.
• Source and manage images and produce graphics in accordance with Society branding and relevant permissions requirements for use across digital media.

General

• Staying up to date with the latest trends, innovations and practices in digital communications and website management.
• Utilise analytics to assess the effectiveness of digital communications efforts, making data-driven improvements, and horizon scanning for emerging digital innovations to enhance engagement.
• Maintaining The Geological Society's brand identity across our digital channels.

What we’re looking for …

Essential

• Proven experience of working with digital communications channels, including managing and sourcing of content for social media.
• Excellent time management and ability to work to deadlines, prioritising work accordingly.
• Excellent written and verbal communication skills along with high levels of attention to detail.
• Experience creating graphics, editing images, and with planning, delivering and tracking the impact of digital campaigns.

Desirable

• Geoscience background or experience working in science communication.
• Experience using analytics platforms to understand digital content performance e.g. GA4, Hotjar, Fathom, Hootsuite.
• Ability to work with both internal and external stakeholders of varying digital experience.
• A good understanding of copyright and permissions, specifically in relation to visual or digital media.
• Experience with Meta Business, Umbraco, Adestra, or Adobe Creative Suite or Affinity.
• Experience working with brand guidelines.

A bit about us …

The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, click the 'Apply' button above to go through to our website, where you'll find full information on how to apply.

About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership

Key details

• Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
• Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
• Location: Office and venues in Tower Hamlets, with some home working
• Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
• Start date: From 1 November 2025 (negotiable)
• Line manager: Project Lead
• Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.

Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.

What you’ll do

• Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
• Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
• Welcome and support women at weekly sessions, outings and seasonal events
• Manage relationships with our crèche provider and ensure children’s provision is in place
• Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
• Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
• Organise occasional trips and outings
• Support with some admin, monitoring and evaluation tasks, and lead on others
• Represent GCP at local events to raise awareness of our work
• Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day

What we’re looking for

Essential:

• Experience of community outreach, engagement and partnership building
• Confidence working with at-risk groups (ideally refugees/asylum seekers)
• Strong organisational and time-management skills
• Ability to build trust quickly across diverse backgrounds
• Confident with MS Word, Excel and G Suite
• Caring, empathetic, proactive, independent and reliable
• Strong alignment with GCP’s values (please see our website)

Desirable:

• Experience managing or coordinating volunteers
• Voluntary sector or community development background
• Speaks a community language
• Experience of reflective practice
• Knowledge of safeguarding processes
• Lived experience of migration or seeking sanctuary

What we offer

• Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
• 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
• 10% employer pension contribution (NEST scheme)
• Employee health insurance (after probation)
• The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice

Skills Development Co-ordinator

Salary: £31,000p.a.

We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.

Contract:  Permanent

Hours: 37.5 hours per week

Location: Home based in England with extensive travel and overnight stays throughout the UK

Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels. 

We have an exciting new opportunity for an enthusiastic and committed skills development co-ordinator to join our Accreditations Team. This permanent position is ideally suited to someone with a training administration background who wants to expand their career in a busy and supportive workplace.

Based in the Green Flag Award team, you will report directly to the Accreditations Learning and Development Manager where you will be responsible for supporting the delivery of training and events to a variety of individuals and organisations in the parks and green space sector through the Green Flag Award Academy.

The responsibilities of this job include:

• Supporting the launch of the new Green Flag Award Academy
• Organising training events and conferences.
• Working closely with the sector to identify training opportunities
• Maintaining accurate records
• Sourcing and facilitating online events.
• Sourcing and sharing examples of good practice

The ideal candidate will:

Have excellent organisational and project management skills and be an excellent communicator with the ability to build relationships across the sector.

Be self-motivated and able to work independently with a passion for parks and green spaces.

All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.

If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please continue to apply.

As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description.  We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

The deadline for applications is 09:00, Monday 13 October 2025. However, we reserve the right to close the application window early if we receive a high number of applications.

For successful candidates, interviews will be held via Microsoft Teams on Monday 27 & Tuesday 28 October 2025.

If you require an in-person interview, please let us know.

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

We are proud winners of the Working Families’ Best Small Employer Award 2021.

No agencies please.

Job Title: Senior Programme Officer, Active Fellows

Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)

Salary: £36,062

Start date: 1 November 2025

Contract type: Permanent

Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis

Benefits:

• Challenging and rewarding work, always life-changing, sometimes lifesaving

• Competitive salary

• Team and individual training opportunities

• Commitment to performance and personal development

• Hybrid working, home and office (minimum 2 days each week in the office)

• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm

• 25 days plus Bank Holidays annual leave entitlement

• 8% employer pension contribution

• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes

Role Purpose Statement

The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.

Organisational Background

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.

Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.

Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’

This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.

Key Responsibilities

Fellowships

Casework

· Manage a caseload of up to 50 Cara Fellows, providing tailored support.

· Maintain accurate and GDPR-compliant records of casework activity.

· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.

· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.

· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.

· Liaise with independent legal advisors where necessary.

Finance

· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.

· Promptly issue relevant invoices.

· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.

· Contribute to robust financial processes.

Support Mechanisms

Mentoring Scheme

· Project Lead for the Cara Mentoring Scheme.

· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.

· Recruit mentors and mentees, and decide on a cap on number of participants if required.

· Lead on partnerships with organisations working in the mentoring world.

· Monitor the relevant budget and flag issues to the Team Leader.

· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.

Webinars and Workshops

· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.

· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.

· Monitor and evaluate the success of these events, through clear feedback mechanisms.

· Aim to deliver approximately three webinars per year, subject to team capacity.

· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.

· Contribute to the development of accessible resources to share openly within the Cara network.

Strategic Development

Alumni Engagement and Impact Reporting

· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.

· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.

· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.

Monitoring and Evaluation

· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.

· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.

· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.

Management Responsibilities

Deputise for Team Leader

· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.

· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.

· Approve the Active Fellows team’s working hours.

· Provide input on policy and process improvements.

· Show adaptability and willingness to take on additional work when needed.

Training/Inductions

· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.

· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.

Partnerships

· Support key strategic partnerships in Cara’s Universities and Research Network.

· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.

Ad Hoc Responsibilities

· Show adaptability and willingness to take on additional work when necessary.

· Support Fellowship Programme with ad hoc responsibilities.

Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.

Person Specification – Senior Programme Officer, Active Fellows:

Qualifications

Essential:

• Bachelor’s degree or equivalent
• Strong analytical and numeracy skills

Desirable:

• Master’s degree or equivalent

Knowledge & Experience

Essential:

• Understanding of UK immigration options for displaced academics
• Experience managing sensitive casework and maintaining accurate records
• Experience coordinating projects, events, or support schemes
• Familiarity with basic financial processes (e.g. payments, budget tracking)
• Confident use of Microsoft Office and Salesforce or other CRM systems

Desirable:

• Awareness of global issues affecting at-risk academics
• Experience coordinating mentoring programmes or similar initiatives

Skills & Attributes

Essential:

• Cultural sensitivity and commitment to Cara’s mission
• Ability to supervise and mentor junior staff
• Excellent communication and interpersonal skills
• Strong attention to detail and time management
• Ability to work independently and collaboratively
• Adaptability, integrity, and problem-solving ability

Desirable:

• Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)

Chair of the Education Committee
£3,000 pa honorarium, plus expenses
Part-time, 3 meetings per year plus 4 Governing Board meetings
Hybrid working with occasional travel to London

 
We’re seeking an experienced, visionary leader to chair our Education Committee, guiding a passionate professional community and shaping the impact of acupuncture education.

This is a unique opportunity to foster collaboration, and champion the educational aims of an influential complementary health profession recognised by the WHO. We are looking for someone who values the profession, understands its potential, and is committed to supporting its educational development and visibility.

To ensure an independent perspective informed by broader sector insight (across higher education and health), this role is open to senior education leaders from other UK healthcare professions outside acupuncture.

What you’ll do

· Support the development of the educational strategy and decision-making that ensures the committee’s work is both forward-looking and fit-for-purpose.

· Lead and chair meetings effectively, balancing strong voices and diverse perspectives.

· Uphold the principles of Public life (NOLAN principles)  build collaboration and trust across committee members, staff leading on education, and external stakeholders.

· Bring an external perspective to shape the committee’s work, policies, and outputs so they are credible, impactful, and positively perceived by external audiences (e.g., public, students, other professions).

· Navigate the balance between autonomy in your committee’s work and alignment with the wider membership body’s vision, working closely with the Governing Board, CEO, and Deputy CEO/Education Manager.

· Working with the Chair of the Accreditation committee, support the accreditation and activity of the BAcC.

What the committee does

· Ensure excellence in acupuncture education within the UK and influence acupuncture’s educational standards globally​.

· Encourage institutional self-improvement by valuing diversity, creativity and innovation​.

· Promote the standards of education and with these curricula standards, celebrate the unique and diverse traditions of the profession.

Who we’re looking for

Someone with significant senior leadership experience in UK healthcare higher education, from a profession other than acupuncture, with a strong understanding of professional education, governance, and academic standards.

You will have:

· a collaborative, inclusive style and excellent facilitation skills

· the ability to manage vocal and engaged members effectively while maintaining focus on outcomes

· strategic thinking with the ability to bring external insight to influence committee outputs and alignment with wider organisational goals

· the capacity to balance independent judgment and delegated authority alongside understanding education’s role within the organisational vision and priorities

· a passion for supporting and championing acupuncture education and standards while offering an independent perspective informed by broader sector insight

Time commitment:

· 3 meetings per year plus 4 Governing Board meetings

· Regular touchpoints with Chair of the Governing Board, Chair of Accreditation Committee, CEO and Education manager.

· Undertake preparatory work in advance of meetings.

If you are interested in this role and would like to discuss it informally before applying, contact details can be found via the application link.

Closing date: 12pm on Monday 20 October.
Interviews will be held on Wednesday 29 October via MS Teams.

Sutton Trust Online (STO) has grown into a key strand of the Trust’s programme strategy, serving thousands of students each year through content, events, and interactive learning. The Digital Programmes Officer is a vital operational role that ensures the platform’s day-to-day activities run smoothly. The post holder will provide logistical, technical, and communications support across the STO programme, becoming a first point of contact for student queries and responsible for maintaining clean and accurate engagement data. 

This role offers the opportunity to work at the intersection of education and technology. It is well suited to someone with strong organisational skills, confidence working with digital tools, and an interest in systems, communications, and platform delivery. The post also plays a central role in supporting the Trust’s evaluation work by contributing to data processes and insight generation. 

Sutton Trust Online (STO) has grown into a core part of the Trust’s digital access strategy, supporting thousands of students annually through digital events and engaging content. This role is a key part of the team ensuring the platform runs smoothly and meets student needs. The Digital Programmes Officer will lead on platform logistics, technical support, and student communications, becoming a first point of contact for students and a steward of accurate data and high-quality content. 

It is ideal for someone looking to build experience at the intersection of education, technology and programme delivery, with opportunities to develop skills in CRM systems, online learning environments, and digital communications.

Main duties

Systems and Data

• Ensure data is clean, up-to-date and compliant with internal data architecture and GDPR standards
• Use Salesforce and associated dashboards to manage student data, track engagement and support targeting
• Support evaluation and contribute to analysis of student feedback and engagement data
• Test new features and functionalities
• Support with the utilisation of student feedback to inform platform improvements
• Maintain the STO platform's functionality, coordinating with external tech partners on technical issues

Content and Communications

• Liaise with the Digital Programmes Content and Events Manager to implement content updates, new features and improvements to the student experience
• Monitor and edit content for tone, accessibility, accuracy and relevance
• Be the first point of contact for student queries via the STO helpdesk inbox, providing timely and supportive responses
• Maintain and update the STO knowledge centre and help articles
• Schedule and support delivery of newsletters, email reminders, and event campaigns

Delivery Support

• Support with delivery of STO live events, including logistical and technical support
• Collaborate with partners on webinar delivery and student follow-up
• Support onboarding of students and ensure smooth user journeys across the platform
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Using digital platforms and systems (e.g. CRMs, CMS, comms tools)
• Detail-oriented, comfortable working with a variety of data-sets and writing clear, engaging content
• Proactive team player with strong communication skills
• Working within or an understanding of the not for profit sector;
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for a wide range of projects involve events, data, systems and content.
• Personable, flexible and discreet; able to fit in to a small team
• Experience in digital, education or youth-facing roles is desirable

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• • Contract: Full-time, Permanent
  • Salary: £32,000-£35,000
  • Working location: Minimum of 2 office days per week
  • Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
  • Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
  • DBS check may be required

Interviews

Applications should reach us by 5pm, Wednesday 15th October, with first round interviews held over Zoom on 28th October, and second round interviews held at our London offices on 6th November.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Job Description

CB Plus is an award-winning independent community infrastructure and development organisation working on various social issues across several London boroughs. We support residents, businesses and local communities, encouraging collaborative partnerships that lead to stronger and more resilient communities.

We been commissioned to provide a community advocacy service in Barnet. This service will help people with disabilities and mental health issues to be more involved in decisions about their life, access information, explore life choices and options and understand their human rights; supporting them to live the life they want to live.

Community advocacy under this contract is intended to meet advocacy needs that sit outside of statutory frameworks, but should not duplicate the wider informal advocacy, The service will be free for Barnet residents.

Aims of the Project

· To enable residents with disabilities and mental health issues to access services by providing support, information, representation, and volunteer opportunities.

· To enable residents with disabilities and mental health issues to communicate their views and exercise choices about the services they receive.

Community Advocate

CB Plus is recruiting an enthusiastic and result-oriented professional for the position of Community Advocate. The Community Advocate will work under the direct supervision of the Director of Health and Care working hybrid subject to the agreement of the line manager.

The Community Advocate will support individuals with:

· Independent advocacy for assessment for continuing health care

· Personal budgets advocacy

· Challenging decisions about care and treatment, including concerns with a care provider, loss of / changes to services, medication.

· Accessing mental health services, healthcare or social care services

· End of life care planning

· Advanced decision making / future planning.

What we offer:

• Generous annual leave entitlement - 28 days annual leave PLUS bank holidays (pro-rata for part-time staff)
• Flexible and hybrid working (dependent on role) to ensure you enjoy a good work-life balance.
• Christmas office closure
• Enhanced Sick Pay
• Pension scheme – 5% employee contribution, 3% employer contribution
• 24/7 Employee Assistance Programme
• Opportunities to progress and learn a wide range of skills

Promoting a Diverse and Inclusive Workplace

At CB Plus, we promote a diverse and inclusive workplace where we can all be ourselves. Everyone is treated fairly, individual differences are celebrated, and all employees are valued and respected. We actively encourage applications from disabled applicants, including those with mental health conditions, people from Global Majority and minoritised communities, and those with protected characteristics under the Equality Act 2010.

We guarantee an interview to disabled candidates who meet the minimum criteria as outlined in the Disability Confident Scheme. However, in the event of a high number of applicants, it may not be possible to interview all candidates who meet these criteria, and we reserve the right to limit interviews to a manageable number.

We also have experience supporting Access to Work applications to ensure that employees who need adjustments have the support they need to feel confident and do their best in their roles.

If you need adjustments at any stage of the recruitment process, please let us know and we will be happy to assist you.

Please see job description for further details about the role

We’re looking for a proactive and community-focused individual to help deliver and grow our Digital Champions programme. Working alongside the Volunteer Development Lead, you will support the wider implementation and scaling up of this volunteer-led initiative, working alongside GP practices, NHS partners, libraries and other community partners to support residents’ digital needs.

 

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration