General manager jobs
Role purpose
We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity. You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity.
Key tasks and responsibilities
Campaign development and delivery
-
Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
-
Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
-
Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
-
Lead on campaign timelines and ensure activity is delivered on time and within budget.
-
Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
-
Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
Supporter journeys & stewardship
-
Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
-
Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
-
Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
-
Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
-
Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
-
Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts.
Data & insight
-
Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value.
-
Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
-
Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
-
Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
-
Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
-
Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
-
Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
-
Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
-
Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
-
Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
-
Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Collaboration & compliance
-
Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
-
Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
-
Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
-
Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
-
Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
-
Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
-
Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
Person specification
Knowledge and experience
-
Experience working in the charity or healthcare sector
-
An understanding of Individual Giving practices and techniques
-
Experience delivering multi-channel fundraising or direct marketing campaigns
-
Familiarity with direct debit, regular giving or payroll giving programmes
-
Excellent copywriting and editing skills for fundraising appeals
-
Experience using CRM systems and data segmentation (Beacon preferred)
-
Ability to manage external suppliers, designers and/or printers
-
Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
-
Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
Skills, abilities, and behaviours
-
Strong written and verbal communication skills with excellent attention to detail
-
Ability to manage multiple projects with competing deadlines
-
Highly numerate with the ability to analyse large data to optimise future campaigns
-
Strong organisational skills with a proactive, problem-solving approach
-
Ability to work independently and as part of a close-knit team
-
Comfortable working collaboratively across departments
-
Empathy and understanding of supporter motivations and behaviour
-
Commitment to the values and goals of Southampton Hospitals Charit
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
As a proactive member of the Secretariat team, to deliver high quality, professional services to FIGO. This will be achieved by;
· Ensuring effective administrative processes within FIGO (incl. meetings support, notetaking, communication, facilities management)
· Supporting the Human Resources function at FIGO (incl. recruitment, BREATH HR and training)
· Coordination of Health and Safety/Fire Safety Support
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 19th November 11.30pm
- Interviews will take place as we consider applications. If we find a successful candidate the advert will be closed early.
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.
This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.
We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.
As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.
Key Responsibilities
- Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
- Play a pivotal role in shaping the organisation's data and digital strategy.
- Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
- Take full ownership of the Gravity Forms to Donorfy Custom API integration.
- Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
- Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
- Possess a strong understanding of frontend and backend web technologies
Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
The Bespoke Challenge Events Manager maternity cover is crucial to ensure a smooth delivery of our trek programme in 2026. You will manage our flagship ‘CoppaTrek!’ events, which will include five treks in 2026, with a total target of £2.3m. There will be three multi day treks – one in the UK and two abroad. There will also be two One Day events held at weekends in the UK. All five of these events span June – September. You will also be required to support the Senior Manager in the launch of the 2027 programme.
Line Managing two Assistants, the Bespoke Challenge Events Manager will need to hit the ground running to manage all events booked in with their support, getting totally stuck in. Unusually, the Senior Challenge Events Manager (the line manager for this role) will also be a maternity cover role for the same period of time. This elevates the need for clean, organised and focused delivery of our events.
In addition to the delivery of 2026, the Bespoke Challenge Events Manager will need to support in the preparation for 2027, and work with other teams to successfully launch them towards the end of 2026. You will be required to contribute to the budgeting for 2027’s events.
This role does require some evening and weekend work - although not behind the laptop (unless it’s a zoom call to excite all the fundraisers)! You will be lacing up your walking boots, and walking and talking, alongside our CoppaTrek! participants. Therefore, please bear in mind that as part of this role, you will be expected to travel and stay away from home for up to 9 days at a time. The benefit being you get to see some incredible parts of the world and meet amazing people. TOIL is awarded for out of hours work according to our policy.
In terms of the office, it is a hybrid role, with the expectation that you will attend the London office two days per week.
This is a fixed term contract for 14 months.
Duties and Responsibilities
Event Delivery
- Lead the design, planning, and delivery of CoppaTrek! events, ensuring each trek meets the charity’s goals and provides an exceptional participant experience.
- Manage each event budget, with support from the Senior Challenge Events Manager.
- Coordinate with external suppliers and partners to ensure smooth operations before, during, and after the event.
- Attend CoppaTrek! events through the year.
Manager Key Stakeholders
- Build and maintain relationships with key internal and external stakeholders, including suppliers, sponsors, colleagues, volunteers and fundraisers.
Stewardship
- Ensure excellent stewardship of participants, sponsors, and donors throughout their engagement with the CoppaTrek! programme.
- Provide ongoing support and communication to participants pre- and post-event, including training resources, fundraising guidance, and event-day logistics.
- Acknowledge contributions and achievements of participants and supporters through thank-you gifts, social media shout-outs, and other recognition methods.
Celebrity Liaison
- Support with celebrity involvement in the CoppaTrek! programme, from initial outreach to event participation.
- Ensure celebrities are well-informed and supported throughout the process, with a focus on creating a positive experience for them and our trek participants.
Marketing & PR
- Follow and deliver a marketing plan for the year to ensure the CoppaTrek! programme remains relevant and popular.
- Work in collaboration with marketing team to lead the acquisition for new challenge event participants, ensuring we grow the number of supporters year-on-year.
- Support on website and social media content.
- Work with the PR and marketing team to maximise celebrity involvement.
Equality, Diversity, and Inclusion
- Ensure that CoppaTrek! is inclusive, accessible, and welcoming to people from all backgrounds and abilities.
- Promote diversity in participant recruitment, with a focus on engaging underrepresented groups.
- Foster a supportive and inclusive environment for all participants, volunteers, and staff.
Line Management
- Manage line reports with clear direction, support, and development opportunities.
- Set clear goals and performance targets for team members, ensuring they are working towards KPIs.
- Provide regular coaching and feedback to enhance individual and team performance.
Skills, Experience and Qualifications
Essential
- 3 years+ experience of planning and delivering successful in-person events
- Excellent at communicating and relationship building
- Experience of working within the charity or events sector
- Great organisation and time management skills
- Experience and understanding of donor stewardship - including high value supporters and celebrity ambassadors
- Experience of fundraising and income generation
- Very good at problem solving and taking a solutions-focused approach
- Excellent at using data and insight to drive decisions
- Ability to manage multiple projects and deadlines successfully
- Experience in managing stakeholders and working with third-party event organisers
- Good understanding of budgeting and forecasting
- Line Management experience
Desirable
- Experience of planning and delivering a charity’s challenge event programme
- Experience of recruiting and managing volunteers
- Knowledge of fundraising regulations and delivering best practice in relation to challenge events
- Experience of working with a fundraising database and fundraising platforms
- Experience of managing multiples projects or a variety of events
- Experience of line management
- Understanding of charity and fundraising law
Application information
Applications will close at 9am on 3rd November 2025 with the aim to commence shortlisting test as applications come in.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Please be aware we are actively recruiting and so early application is advised.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.
Benefits
- Wellbeing fund
- Employee Assistance Programme
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- Enhanced Maternity and Paternity Leave
- Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
The Senior Challenge Events Manager maternity cover role is crucial to ensure a smooth delivery of a busy portfolio of challenge events in 2026, forecast to bring in £2.8million - plus some planning for 2027. We need someone to step into this role to continue driving our growth strategy – where we are one year into a three year plan. This department’s work is vital for the continual diversification of our income, through expanding our portfolio of challenge events and recruitment of new participants. This department includes all of our third party challenge events, including the London marathon, as well as our bespoke ‘CoppaTrek!’ programme.
Leading a team of five, the Senior Challenge Events Manager will need to hit the ground running to oversee all events booked in, providing hands-on support for these events. Unusually, the Bespoke Challenge Events Manager (the manager covering the work on treks at CoppaFeel!, a direct report for this role) will also be a maternity cover role for the same period of time. This elevates the need for clean, organised and focused delivery of our events.
The Senior Challenge Events Manager will also need to represent the challenge events team internally to integrate them into the wider organisational goals, contributing to a fundraising culture at CoppaFeel!.
In addition to overseeing the delivery of 2026, the Senior Challenge Events Manager will need to prepare and plan for 2027, and work with other teams to successfully launch them towards the end of 2026. They will be required to create the budget for 2027’s events including all phased income and expenditure.
As this is an events role, you will be required to attend events out of hours and can take TOIL according to our policy. This includes attending multi day treks which we host both in the UK and abroad. In 2026, there will be three multi day treks (June, July and September – one in UK and two abroad) and two One Day treks (on weekends in June and September). There will be many challenge events in the Spring and Autumn seasons. Therefore, please bear in mind that as part of this role, you will be expected to travel and stay away from home for up to 9 days at a time. The benefit being you get to see some incredible parts of the world and meet amazing people.
In terms of the office, it is a hybrid role, with the expectation that you will attend the London office two days per week.
This is a fixed term contract for 12 months.
Duties and Responsibilities
Portfolio Delivery
- Deliver the challenge events programme and support the team to raise 2.8 million pounds in 2026.
- Oversee the planning and delivery of our CoppaTrek! Events to raise income target of 2.3 million pounds, with direct input and management when required.
- Oversee the planning and delivery of our Sporting Challenge Events, to raise £500,000, often attending events and supporting on-the-day when required.
- Oversee and support with delivery of the current strategies in place to grow the portfolio of Challenge Events, driving the increase in the number of participants and revenue.
- Oversee and support with delivery of the current strategies in place to grow the income from CoppaTrek! In 2026 and beyond.
- Manage the budget for the full events department, working closely with the Director of Fundraising.
- Maximise on any opportunities to improve our Treks and making them more efficient/sustainable year-on-year.
- Be embedded in the management of the treks day-to-day, to celebrity recruitment and retention, and volunteer management.
- Plan 2027 portfolio in line with growth strategy, and support Bespoke Challenge Events Manager with 2027 trek launch towards the end of 2026.
Managing Key Stakeholders
- Liaise with and support all celebrities signed up for our treks, and potentially support in sourcing celebrities.
- Lead on the PR for challenge events, working with the PR and Marketing team to publicise events throughout the year, often working closely with high profile supporters to do so.
- Harness excellent relationships with key suppliers (such as Charity Challenge, our trek supplier) to ensure CoppaFeel! Receive the best support and prices for 2026 and beyond.
- Work with partnerships team to secure trek sponsors and support with year-round relationships.
Monitoring and Evaluation
- Monitor, analyse and ensure donor journeys/supporter experiences are appropriate and successful for both Challenge Events and Treks.
- Ensure CoppaFeel!’s events reflect sector trends and are able to compete with other charity portfolios where possible.
- Understand and advocate for supporters, inspiring them to engage and fundraise, ensuring our thanking and engagement strategies encourage long term support and repeat giving.
- Ensure ROI and key performance metrics are used to make evidence based decisions and are kept to the best we can manage.
- Report on events to the Heads of Department to update and alert them to all opportunities for cross team working.
Team Support and Management
- Lead and inspire the Challenge Events Team to meet their objectives and live the CoppaFeel! values.
- Line manage the Challenge Events Manager and Bespoke Challenge Events Manager, and oversee the management of our more junior team members ensuring they have an annual performance review, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
- Champion cross team collaboration, finding a way to embed fundraising across the CoppaFeel! culture whilst also demonstrating an understanding of other team’s priorities and strategies.
- Responsible for the knowledge of regulation relevant to Challenge Events including GDPR, Gift Aid, VAT and fundraising best practice.
- Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
- Produce progress reports as required to the Director of Fundraising.
Equality, Diversity, and Inclusion
- Lead on initiatives to improve EDI across CoppaFeel!’s challenge event portfolio, working close with our Senior Engagement and Inclusion Manager
- Support team with promoting diversity in participant recruitment, with a focus on engaging underrepresented groups.
- Ensure a supportive and inclusive environment for all participants, volunteers, and staff.
Administration
- Develop dashboards with the Database Executive for ease of reporting KPI’s for Challenge Events and Treks at CoppaFeel!.
- Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google Drive.
- Excellent record keeping at all times of all Challenge Events, Treks and communications on the CoppaFeel! shared Google Drive.
- Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
- Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.
Skills, Experience and Qualifications
Essential
- 4-5 years of experience working for a charity in challenge events
- Must have attended and completed numerous Treks and Challenge Events, representing a charity
- Proven record of managing a busy events calendar with numerous events
- Experience of providing excellent stewardship and donor journeys, inspiring supporters and making improvements on processes
- Experience of managing a team at different levels
- A creative thinker with excellent relationship building skills
- Experience of delivering strategies for Challenge Events, with a good understanding of opportunities in the marketplace
- Experience of working with income and expenditure budgets
- Excellent relationship building skills - from celebrities to fundraisers
- Strong organisational skills, with the ability to balance competing priorities and deliver high-quality outcomes
- Strong team-player who is self-motivated, enthusiastic and passionate about working for CoppaFeel!
- Commitment to promoting equality, diversity, and inclusion within the fundraising team
Desirable
- Experience of monitoring and evaluating effectiveness of fundraising activities, partnerships or programmes
- Experience of public speaking and presenting to different groups of people, both in person and online
- Experience of working with celebrities
Application information
Applications will close at 9am on 3rd November 2025.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Please be aware we are actively recruiting and so early application is advised.
Main Benefits and Terms & Conditions
Annual Leave entitlement - 22 days and 3 days off at Christmas + public holidays, a day off for your birthday and for Kris’ cancerversary.
Benefits
- Wellbeing fund
- Employee Assistance Programme
- Access to Self Space training and 1:1 therapy
- Core working hours 10am - 4pm
- Enhanced Maternity and Paternity Leave
- Flex Friday; every other Friday off, with the flexibility of being available in the case of emergencies
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Store Manager
Salary£24,375.00 per annum
LocationPeterborough
Weekly Hours37.5
The Vacancy
Job Title: Store Manager
Location: Peterborough
Salary: £24,375.00 per annum
Weekly Hours: 37.5
Reference: YMC1126765
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Peterborough store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
For further information on YMCA, visit oput website
Are you an experienced fundraiser ready to lead a motivated team and make a real difference?
We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)
As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.
In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.
Key Responsibilities:
- Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
- Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
- Work with your team to deliver annual operational plans that grow income and increase supporter retention.
- Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
- Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
- Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
- Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.
About You:
- Proven experience in community fundraising and achieving ambitious income targets.
- A skilled people manager with experience in coaching, developing and motivating teams.
- Strong relationship builder with excellent communication and collaboration skills.
- Confident in managing budgets and using data to monitor performance and guide decisions.
- Experienced in leading projects and delivering results on time.
- Flexible and able to work occasional evenings and weekends as required.
- Full, clean driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced leader passionate about delivering social impact? Carers' Hub plays a vital role in Lambeth, ensuring that the borough's many unpaid carers get the crucial support they need.
Join our dynamic and dedicated Leadership Team as our Operations Manager for a 12-month maternity cover period. This pivotal role supports the Chief Executive Officer and acts as the engine room for the entire organisation, directly enabling us to meet the increasing needs of our carers.
Working closely with our Young Carers and Adult Carers Team Leaders, you will ensure the seamless and effective operation of our internal systems, processes, and people. This is a fast-paced and profoundly rewarding role with two core focuses:
1. Strategic Leadership & Compliance
-
Supporting the CEO in the strategic leadership and management of Carers' Hub.
-
Ensuring full legal and regulatory compliance across the charity.
-
Developing and monitoring performance metrics to track and enhance service delivery.
-
Playing a central role in the development of our services and support for unpaid carers.
2. Operational & People Management
-
Overseeing the smooth running of all internal systems and office management functions.
-
Implementing and maintaining robust, effective processes for a small but dynamic team.
-
Developing and managing our staff, fostering a supportive and high-performing culture.
We are seeking an experienced individual with a demonstrable track record in:
-
Operations and Office Management: Establishing and maintaining high-level operational efficiency.
-
People Management: Proven ability to lead, mentor, and develop a dedicated team.
-
Compliance and Governance: Experience ensuring organisations meet all legal and regulatory standards.
About Carers’ Hub: Our Mission
Our work is rooted in limiting the challenges—financial, educational, and emotional—that carers face. We achieve this through four essential workstreams:
-
Raising awareness of carers.
-
Influencing local policy through community engagement.
-
Improving carer wellbeing.
-
Connecting carers to each other, to support, and to training opportunities.
If you are looking for a role that offers significant responsibility, tangible impact, and a supportive team environment, we would love to hear from you.
We warmly welcome requests for informal chats to discuss the organisation and the role in more detail.
-
For full details, including how to get in touch and apply, please see the Application Pack.
-
Closing date: 9am Monday 27 October 2025
-
Interview date: Tuesday 4 November 2025
Benefits Include:
- 25 days holiday plus Bank Holidays
- Birthday Leave
- Employee Assistance Programme – 24hr phone line for free confidential support
- Hybrid working (2 days working from home and 3 days in the office)
The client requests no contact from agencies or media sales.
Finance & CRM Administrator
Location: London - 3 days per week in the office, 2 home-based
Contract Type: Permanent
Salary: £28,000-£30,000pa depending on experience
· Join a unique arts charity with a powerful social mission.
· Play a key role in the organisation's digital transformation.
· Enjoy a varied role across finance, CRM, and administration.
· Benefit from extra leave for your birthday and for volunteering.
Our client, a unique London-based museum and charity, is looking for a Finance & CRM Administrator to join their team. This is a fantastic opportunity to support an organisation that uses the power of the arts to transform lives, playing a vital part in its ongoing growth and digital development.
Company Overview
This arts and heritage organisation tells a compelling story of care and social change. Having recently secured major national funding and a long-term lease on its building, the charity is embarking on a bold new strategy. It focuses on creating social impact through award-winning creative programmes for young people and collaborations with community partners. The culture is collaborative, proactive, and agile, with a small, dedicated team committed to making a difference.
Position Overview
As the Finance & CRM Administrator, you will be a central member of the team. You will ensure the smooth and accurate running of the organisation's financial and supporter relationship systems. This role is essential for improving processes and supporting both the finance and fundraising functions, directly contributing to the charity's ability to achieve its mission. The role is highly varied and will be roughly evenly split between financial admin and CRM/database admin - so experience in both is highly desirable.
Responsibilities
>Finance
· Process all sales, purchase, and banking transactions accurately.
· Manage the sales ledger, including invoicing and credit control.
· Complete bank and cash reconciliations in a timely manner.
· Support the team with financial reporting and Gift Aid claims.
· Train and support staff in using the Xero accounting system.
>CRM
· Maintain and update the Beacon CRM with fundraising data.
· Process donations, pledges, and membership scheme payments.
· Ensure all contact records are accurate and GDPR compliant.
· Monitor data quality and lead on CRM system improvements.
· Assist staff with CRM use and building reports.
>Administration
· Provide basic IT support and manage digital system logins.
· Manage the ordering of office supplies and equipment.
· Support the Director's Office with governance and meetings.
Requirements
· Experience with financial systems like Xero, Sage, or QuickBooks.
· Proven experience using not-for-profit CRM databases (e.g., Beacon) - or equivalent in the commercial/public sector
· Excellent financial, administrative, and analytical skills.
· Strong interpersonal skills to communicate with a wide range of people.
· The ability to work independently and take initiative within a small team.
· Proficient IT skills, including Microsoft 365 and SharePoint.
· An appreciation for the aims and values of an arts and social impact organisation.
Benefits include:
·25 days of annual leave plus bank holidays.
· Additional day off for your birthday and for volunteering.
· A group contributory pension scheme after three months.
· Discounts in the museum shop and with local businesses.
· Access to season ticket, rental deposit, and cycle to work loans.
· Free access to a fully funded Employee Assistance Programme.
· Support for your training and development via an online platform.
Alongside these benefits, you will join a collaborative and mission-driven team. You will play a key part in an organisation dedicated to creating positive social change through the arts.
How to Apply
Please send your CV by the closing date for further consideration.
Key dates
Closing date: Friday 7th November at 10am
1st stage interviews: 11th November (onsite)
Final interviews: 12th November (onsite)
Job Title: Service Manager
Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.
This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.
Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.
The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 6 November 2025
Interview Date: 18 and 19 November 2025
The client requests no contact from agencies or media sales.
Are you ready to lead one of London’s most vibrant and award-winning arts venues? Union Chapel is seeking a dynamic Venue Manager to oversee our busy calendar of artistic and commercial events, ensuring every visitor leaves inspired, safe, and delighted. This is a unique opportunity to shape the experiences of thousands of guests, lead a passionate team, and drive the success of a venue at the heart of the community.
As Venue Manager, you will be at the helm of our operations, balancing the creative and practical aspects of running a busy venue. From high-profile concerts to community events, you’ll ensure every production runs smoothly, safely, and to the highest standard. You’ll lead a talented team including Visitor Engagement, Bar, and Front of House staff, fostering an environment of collaboration, continuous learning, and excellence in customer service.
Your role will encompass the full spectrum of venue management: coordinating event logistics, managing budgets, overseeing bar and catering operations, and ensuring compliance with health, safety, and licensing regulations. You will act as a key point of contact for clients and stakeholders, making sure their events are delivered flawlessly while maintaining Union Chapel’s reputation as a welcoming, inclusive, and inspiring space.
We’re looking for someone with proven experience in venue management or event leadership, ideally in a high-profile or arts-focused environment. Strong organisational skills, financial acumen, and the ability to motivate and develop teams are essential. Knowledge of licensing, bar operations, and venue management software is highly valued. Above all, you’ll bring a passion for the arts, community engagement, and creating exceptional visitor experiences.
This is a full-time position, requiring flexibility for evenings and weekends, with a salary of £40,000. Beyond operational excellence, the role offers the chance to contribute strategically to the future of Union Chapel, identifying opportunities for business development, audience growth, and continuous improvement of our venue operations.
At Union Chapel, you’ll join a team committed to arts, diversity, and community. You’ll have the autonomy to innovate, the responsibility to lead, and the satisfaction of seeing your efforts directly impact audiences and artists alike. This is more than a management role — it’s a chance to champion live arts, shape memorable events, and make a lasting mark on a beloved London institution.
If you thrive in a fast-paced, creative environment, have a track record of operational excellence, and want to lead a team in delivering world-class events, we’d love to hear from you. Apply today to become Union Chapel’s next Venue Manager and take centre stage in one of London’s most unique arts venues.
The client requests no contact from agencies or media sales.
Job Title: Community & Events Manager
Location: Hemel Hempstead (Charity office), Watford, Hybrid where agreed.
Salary: £34,000 FTE DBS checks are required.
Job Type: Permanent
About us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
We are seeking a dynamic and organised Community and Events Manager to lead and grow Playskill’s community and events fundraising stream. This role is vital to increasing awareness and generating income to support our services, through meaningful community engagement and events.
You will be responsible for managing and developing our annual events (including The Playskill Golf Day), introducing new local fundraising opportunities, and building relationships within community groups. You will also line manage the Fundraising Officer, helping to support their contribution to the fundraising team.
Skills and Experience Required:
· Minimum 2 years experience in a similar role.
· Line management experience.
· Experience organising and delivering successful events.
· Strong relationships building and donor stewardship abilities.
· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection
· Computer literature, proficient in Microsoft Office.
· Good communication, empathy, numeracy, and administrative skills.
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Deadline for applications: 31st October 2025
Interview date: TBC
Interview location: Hemel Hempstead
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DPP is recruiting a Fundraising Manager to lead on major donor and regular giving, as well as organise events. This is a new role within our team and would be well-suited to a fundraiser that is looking for a new challenge and to bring their experience and ideas to a small, passionate team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious Account Manager to lead the relationships with some of our most prestigious corporate and charity clients, including our largest event series, the Macmillan Mighty Hikes. This is a fantastic opportunity to join a leading sports events company and to rapidly progress as Threshold continues to grow.
We’ll be asking you to do this
- With the guidance of a Senior Account Director, lead a portfolio of bespoke sports events for some of the UK’s biggest corporate and charity brands
- Build close relationships with a number of clients simultaneously, earning the trust of stakeholders to develop the accounts towards renewal
- Maintain momentum with both internal and client teams, creating project timelines and weekly meetings (drawing up agendas and managing follow up actions to completion)
- Plan and execute the participant journey, managing the online registration system, inbox traffic, copy writing of email comms and creating event guides
- Support the creation of event branding (from brief to production to delivery)
- Process and transfer participant data to relevant parties ensuring GDPR compliance
- Shaping, presenting and managing budgets for additional activation plans that meet client objectives
- Create live event documents e.g. master schedules, info desk and crew briefing sheets
- On-site event management of the client relationship and front of house registration and info desk areas and crews
- Co-ordinate event debrief meetings and prepare final evaluation reports
Ideally, you’ll have
- 3+ years experience in a similar role (charities, events, mass participation sports)
- Proof of managing multiple stakeholders and driving projects forward
- Top class account management skills
- Solution driven
- Meticulous attention to detail and confident on Excel
- A proactive attitude, confident and motivated
- Experience in spinning lots of plates with brilliant time management
Skills that will help you succeed:
- Flexible and adaptable
- Able to work independently and know when to escalate
- Super friendly and a good listener
- Exceptionally organized with clear and concise communication (verbally and written)
The package and other great stuff
SALARY: £32k to £38k per annum, dependent on experience
BONUSES: Potential for performance and company-related bonuses
HOLIDAY: 28 days (inc. bank holidays) plus time off between Christmas and New Year
PENSION: 5% employer contribution
WE LIKE TO KEEP PEOPLE HEALTHY
- Vitality Healthcare which includes:
- Discounted Apple Watch if you keep active regularly
- Up to 50% off a pair of trainers every year and free annual health checks
- Subsidised gym membership, free coffees and cinema tickets
- £250 challenge fund each year to put towards a challenge of your choosing
- Free entry into Threshold events and discounts for friends and family
- 1 additional day off for every weekend day worked on an event
- Free boot camps, Pilates, Yoga and afternoon energisers led by other Thresholdians
- Flexible time during the day to exercise or take time out
- Option to buy additional holiday at a discounted rate
- Free fruit and other treats in the office (and a well-stocked free bar)
WE LIKE BEING SOCIAL
- Annual 3-day business planning and celebration trip (fully funded)
- Programme of activity throughout the year from beach cleaning to tennis club to more active pursuits
- Regular catch-ups in the pub to put the world to rights
- Fun, welcoming and lively environment in a bright and social office
WE LIKE TO KEEP LEARNING
- Training from the best in the industry by working with an award-winning team
- Internal training sessions e.g. sales techniques, presentation, negotiation
WE LIKE TO GIVE BACK
- 5yr & 10yr long service rewards with additional annual leave and adventure funding
- Match Funding of up to £100 for any fundraising challenges you take on
- Volunteering days available each year upon request
FLEXIBLE HOURS: 9-5 pm core hours with option of early or late starts
TERM: Full-time contract, 5 days per week but open to suggestions subject to personal circumstance
LOCATION: Brighton office-based with potential for some remote working up to 2 days per week
START DATE: ASAP
WE WANT TO GET TO KNOW YOU
The recruitment process is a 3-parter. You are interviewing us as much as we are you and we will cover the important stuff, but also dig into the interesting stuff:
1. The written work: Submit an up to date CV and a cover letter about why you think you would be the ideal candidate for the job
2. An initial interview: We will then want to chat in person, online or on the phone to see if we think you would thrive at Threshold
3. The final test: If you make it through this far we’ll ask you to complete a task relevant to your role and come in to present it. We will also get you to meet a range of the team from senior and junior levels. Come armed with questions for us as well.
The client requests no contact from agencies or media sales.
Job Title: Service Manager
Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Full Time
Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota
We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes. This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.
The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.
The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.
Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting. In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.
You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.
As member of the management team, you will be required to participate in an out-of-hours on call management service.
The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 3 November 2025
Interview Date: 14 November 2025
The client requests no contact from agencies or media sales.


