General manager social care jobs
Together for Short Lives is a charity that ensures seriously ill children and their families receive the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.
A fantastic opportunity is available for a Family Support Hub Officer to join us as maternity cover for 9 months. You will work within our Family Support Hub, liaising with identified partners to provide support to families with a seriously ill child, as well as providing grants administration and event organisation support.
About the Role
The purpose of this role is to help Together for Short Lives reach and support more families - responding appropriately to their needs by listening, signposting or referring onto internal and external support e.g.. grants, peer support, events and engagement opportunities. You will support families contacting Together for Short Lives through the Helpline, website and from partner referrals.
This role combines responsibility for grant administration and voucher processing with day-to-day family support hub tasks, including managing email inboxes and co-ordinating communications. The postholder will ensure that families receive timely information, compassionate support, and access to financial assistance, while helping the organisation meet funding obligations and maintain high-quality service delivery.
About You
- You will be passionate about providing support to seriously ill children and their families and be inspired by the potential to make an impact and to deliver tangible change.
- You will have experience in grant administration and delivering compassionate support and timely information, as well as being a great communicator
- You will have experience helping to deliver and organise events
How to Apply
Please follow the link to our website to find out more and apply.
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We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14–19 across the UK — and you can help make a real difference.
Over the past 18 months, our team has been building a movement of support for young people across Wales, having a significant impact on their life chances and working towards the aim of inspiring every young person in the country.
So far, we’ve already reached 19,000 students in-person and are connected with a third of all Welsh state secondary schools and colleges. In 2025, we’re aiming to reach 13,000 more young people — and we’re looking for a passionate colleague to help us make that happen.
About the role
As North Wales Project Coordinator, you’ll play a crucial role in:
- Connecting volunteers with schools and colleges, ensuring young people benefit from inspiring talks and workshops.
- Developing and maintaining strong relationships with schools, employers, and volunteers.
- Listening and adapting to the needs of young people, ensuring our programme creates real value for them and the stakeholders we work with.
You’ll be part of a flexible, entrepreneurial, and collaborative team that works remotely across Wales but comes together for events, volunteer training, school meetings, and team meet-ups. We set high expectations for ourselves and each other, value individual contributions, and celebrate shared success.
We’re seeking someone who is:
- Passionate about helping young people succeed.
- Fully committed to equality, diversity, and inclusion.
- Self-motivated and proactive, with a “can-do” attitude.
- Highly organised, able to juggle multiple priorities and meet deadlines.
- Skilled at building strong relationships, particularly with schools and colleges.
- Resilient, tenacious, and excited by new opportunities.
- Creative and open to trying new ideas.
- Ambitious for themselves and the charity.
- Confident with technology and has strong computer literacy.
Desirable:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
Essential:
- Based in North Wales, or locations within England that are near to the border (e.g. Liverpool, Chester, Manchester)
- While not required, we particularly welcome applications from people who have experienced some of the challenges young people across Wales face today.
At Working Options, we believe in:
- Empowering volunteers to deliver high-quality talks and workshops.
- Providing a first-class service for schools that trust us with their students.
- Supporting each other to innovate, grow, and make real impact.
You’ll be joining a team that’s already changing lives — but we’re just getting started. With your help, we can reach even more young people and open up new opportunities for their future.
If this sounds like the right environment for you, we’d love to hear from you.
Good luck with your application!
Sue Maskrey
Chief Executive, Working Options in Education
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Disgrifiad swydd
Camwch i mewn i daith drawsnewidiol gyda Working Options mewn addysg
Camwch i mewn i daith drawsnewidiol gyda Working Options. Rydyn ni ar genhadaeth i rymuso pobl ifanc 14–19 oed ledled y DU — a gallwch chi helpu i wneud gwahaniaeth gwirioneddol.
Dros y 18 mis diwethaf, mae ein tîm wedi bod yn datblygu mudiad o gymorth i bobl ifanc ledled Cymru, gan gael effaith sylweddol ar eu cyfleoedd bywyd a gweithio tuag at y nod o ysbrydoli pob person ifanc yn y wlad.
Hyd yn hyn, rydyn ni eisoes wedi cyrraedd 19,000 myfyriwr wyneb yn wyneb ac wedi cysylltu â thraean o holl ysgolion uwchradd a cholegau'r wladwriaeth yng Nghymru. Yn 2025, ein nod yw cyrraedd 13,000 yn fwy o bobl ifanc — ac rydyn ni'n chwilio am gydweithiwr angerddol i'n helpu i wireddu hynny.
Ynglŷn â'r rôl
Fel Cydlynydd Prosiect Gogledd Cymru, byddwch yn chwarae rôl hanfodol mewn:
- Cysylltu gwirfoddolwyr ag ysgolion a cholegau, gan sicrhau bod pobl ifanc yn elwa o sgyrsiau a gweithdai sy'n ysbrydoli.
- Datblygu a chynnal perthnasau cryf ag ysgolion, cyflogwyr, a gwirfoddolwyr.
- Gwrando ar ac addasu i anghenion pobl ifanc, gan sicrhau bod ein rhaglen yn creu gwerth gwirioneddol iddyn nhw a'r rhanddeiliaid rydyn ni'n gweithio â nhw.
Byddwch chi'n rhan o dîm hyblyg, entrepreneuraidd, a chydweithredol sy'n gweithio o bell ar draws Cymru ond sy'n dod at ein gilydd ar gyfer digwyddiadau, hyfforddi gwirfoddolwyr, cyfarfodydd ysgolion, a chyfarfodydd tîm. Rydyn ni'n gosod disgwyliadau uchel i ni ein hunain ac i'n gilydd, yn gwerthfawrogi cyfraniadau unigolion, ac yn dathlu llwyddiant a rennir.
Rydyn ni'n chwilio am rywun sydd yn:
- Angerddol dros helpu pobl ifanc i lwyddo.
- Hollol ymrwymedig i gydraddoldeb, amrywiaeth, a chynhwysiant.
- Hunangymhellol a rhagweithiol, gydag ymagwedd "gallaf wneud".
- Hynod drefnus, yn gallu cydbwyso sawl blaenoriaeth a glynu wrth derfynau amser.
- Medrus wrth feithrin perthnasau cryf, yn enwedig gydag ysgolion a cholegau.
- Gwydn, taer, ac yn gyffrous am gyfleoedd newydd.
- Creadigol ac yn agored i roi cynnig ar syniadau newydd.
- Uchelgeisiol, yn bersonol ac ar ran yr elusen.
- Hyderus o ran technoleg ac yn meddu ar lythrennedd cyfrifiadurol cryf.
Dymunol:
- Profiad mewn lleoliadau addysgol neu weithio gyda phobl ifanc yng Nghymru.
- Y gallu i gyfathrebu drwy gyfrwng y Gymraeg.
Hanfodol:
- Wedi'i leoli yng Ngogledd Cymru, neu leoliadau yn Lloegr sy'n agos at y ffin (e.e. Lerpwl, Caer, Manceinion)
- Er nad yw'n ofynnol, rydyn ni'n croesawu'n benodol ceisiadau gan bobl sydd wedi profi rhai o'r heriau mae pobl ifanc ledled Cymru yn eu hwynebu heddiw.
Yn Working Options, rydyn ni'n credu mewn:
- Grymuso gwirfoddolwyr i gyflwyno sgyrsiau a gweithdai o safon.
- Darparu gwasanaeth o'r radd flaenaf i ysgolion sy'n caniatáu i ni weithio gyda'u myfyrwyr.
- Cefnogi ein gilydd i arloesi, tyfu, a chael effaith go iawn.
Byddwch chi'n ymuno â thîm sydd eisoes yn newid bywydau — a dim ond dechrau arni ydyn ni. Gyda'ch help chi, gallwch gyrraedd hyd yn oed yn rhagor o bobl ifanc ac agor cyfleoedd newydd ar gyfer eu dyfodol.
Os yw hyn yn swnio fel yr amgylchedd cywir i chi, byddem wrth ein boddau yn clywed gennych chi.
Pob lwc gyda'ch cais!
Sue Maskrey
Prif Weithredwr, Working Options in Education
The client requests no contact from agencies or media sales.
Role: Digital Systems Technician
Hours: 37 hours per week
Contract: Permanent
Salary: £31,049 - £33,298 per annum
Closing date: 24/09/2025
Interview: 02/10/2025
Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.
We are proud to offer a wide range of benefits, including:
· A warm and welcoming working environment,
· 35 days annual leave inclusive of bank holidays, increasing with length of service,
· Salary sacrifice pension scheme,
· Free car parking,
· Subsidised lunches,
· Cycle to Work Scheme,
· Shopping, leisure and holiday discounts,
· On demand GP,
· Westfield Health - Health Cash Plan,
· Life Assurance,
· A range of Wellbeing initiatives.
The available role
As a Digital Systems Technician you will play a key role providing essential support across the organisation’s digital systems and IT infrastructure. You will resolve complex technical issues, maintain hardware and software, and assist with system upgrades and digital transformation projects. Working closely with colleagues, you will ensure a secure, stable, and efficient IT environment, supporting staff and volunteers to confidently use digital tools, while helping the organisation maximise technology benefits and maintain compliance with data protection and cybersecurity policies.
The successful candidate will have:
· A Computer Science degree or equivalent qualification, or substantial practical experience in IT support and systems administration.
· Proven experience supporting digital systems, IT infrastructure, hardware, software, and peripherals in a multidisciplinary environment.
· Strong problem-solving skills with the ability to diagnose and resolve complex technical issues swiftly under time constraints.
· Experience working in a Windows environment and with software such as Microsoft Office 365, Outlook, and Sophos (security and VPN).
· Working knowledge of IT Asset Management (ITAM) processes and lifecycle management.
· Experience supporting digital transformation projects.
· Understanding of Information Governance, confidentiality, and Data Protection standards, combined with practical knowledge of cyber security frameworks.
Familiarity with SQL environments and ETL workflow tools such as SQL Server Integration Services (SSIS) is desirable, along with experience of working with a healthcare or charity sector organisation.
The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £31,049 - £33,298 per annum. You may need to work the occasional late night or weekend when there is a specific business need or in some instances to deal with an emergency. Part time applicants my be considered.
How to apply
Applicants should submit an up-to-date CV with a supporting statement setting out how you meet the criteria for the role set out in the Person Specification in the Recruitment Pack and send to HR department.
The deadline for applications is Wednesday 24 September 2025. Interviews will be held at Wigan and Leigh Hospice on Thursday 02 October 2025.
If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.
Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
Successful appointments will be subject to a Disclosure and Barring Services Check (DBS) check.
About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.
We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.
The client requests no contact from agencies or media sales.
What the job involves
The Health Information Coordinator is a vital role supporting a busy team that creates health information and communications for men who have been diagnosed with prostate cancer or those at high risk of developing it.
You’ll have the opportunity to play a key role in keeping all the health information on the website up-to-date and in line with the Patient Information Forum’s PIF TICK quality standard. As well as coordinating and editing the team’s social media communications. Supporting the promotion of our resources both internally and externally, you’ll help to evaluate the effectiveness of the service we provide.
The role is responsible for making sure all our health information publications are in stock, so we deliver an effective health information service for men and their families affected by prostate cancer. You’ll also develop and maintain administrative systems to support the team’s work including financial processing.
This role is fixed term until end of October 2026 covering an internal secondment.
What we want from you
We’re looking for a pro-active and highly organised person to join our team. You’ll be self-motivated and able to multi-task, supporting a busy team while keeping on top of your own projects. You’ll have experience of communicating in plain English across multiple platforms including social media and our website. You’ll also have the opportunity to develop an in-depth understanding of how medical and health-related information is produced to standard guidelines.
You’ll be a strong team player with excellent interpersonal skills, you’ll be happy communicating with a wide range of people, from men with prostate cancer and their families to specialist clinicians and researchers.
If you’d like to make a real difference to the lives of men with prostate cancer, we’d like to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 21st September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 29th September 2025.
We are looking for an Infrastructure Services Officer to provide effective and proactive administrative support for the Infrastructure Services function.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 22nd September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.
The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.
Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.
The client requests no contact from agencies or media sales.
The Digital Officer will support the Communications team in creating innovative and engaging content and posting to social media channels to tell the story of ParalympicsGB and its athletes. The role will work closely with sports and athletes to facilitate filming opportunities and will assist in the delivery of branded content for commercial partners and key stakeholders.
The Digital Officer will also support programmes of activity which seek to fulfil the organisation’s vision ‘through Sport inspire a better world for disabled people’.
REPORTS TO:Digital Producer
TYPE OF CONTRACT: Permanent
HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week and include work in evenings and weekends as required.
LOCATION: Hybrid of London office and home based. ParalympicsGB Office: 101 New Cavendish Street, W1W 6XH. Travel may also be required in the UK and abroad as necessary.
KEY RESPONSIBILITIES:
Content creation
Develop and oversee production of content in our brand identity including video, graphics and photography for ParalympicsGB social media channels (TikTok, Instagram, Facebook, YouTube).
Plan, shoot, edit, and publish high-quality, platform-specific vertical videos tailored to maximise organic reach and engagement with ParalympicsGB’s priority audiences: Young People, Disabled Community and Potential Allies.
Will also be required to support wider ParalympicsGB staff teams with the production of content for internal use on occasion.
Social Media Management
Assist the Digital Producer with the management of ParalympicsGB social media channels and when needed helping to post and schedule content in our tone of voice.
Contribute to monitoring social media channels for real-time trends and content opportunities to shape the team's narrative and engage with priority audience groups.
Keeping up to date and aware of the latest news from sports and athletes.
Branded content
Work closely with the commercial team to align partner content with broader campaigns and ParalympicsGB’s content strategy.
Website
Contributing to ParalympicsGB digital channels including copywriting, image and video editing including athlete biographies and sport information. Research of athlete personalities and interests to populate future content plans.
CRM
Keeping an up-to-date record on the ParalympicsGB CRM system of athlete content appearances and all relevant information.
Games-time
Working on location at the heart of the Paralympic Games as part of the communications team to support athletes, team members and media with the delivery of key communications objectives. Will support Content Producer with capturing engaging Games-time content for ParalympicsGB channels.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
PERSON SPECIFICATION
EXPERIENCE
· Minimum 2 years’ experience producing and publishing content either in-house or developing their own channels
KNOWLEDGE AND SKILLS
Essential
· Experience shooting with cinema line cameras (Sony, Canon).
· Experience of shooting video through mobile devices
· Proven track record of producing engaging content across multiple digital channels. Please attach viewable link of showreel/previous work examples to application.
· Experience in managing and posting to social media channels for a brand/sports team/recognised personal channel.
· Strong knowledge of video first social platforms and trending content.
· Experience of using Adobe editing software (Premiere Pro, After Effects).
· Strong understanding of editing styles, colour grading etc
· Strong communication skills, developing relationships with sports and athletes
· Ability to work to strict deadlines.
· Experience of organising shoots.
Desirable
· A working knowledge of graphic design and photo editing software.
· A knowledge of, and passion for, sport.
· An understanding of ParalympicsGB, its function and role and the environment in which it operates.
· Be able work as part of a team and on your own initiative.
· General knowledge of disability sport.
· A knowledge of paid social media advertisement.
BEHAVIOURAL COMPETENCIES AND QUALITIES
Communication: Excellent communication skills with the ability to express message and impart information clearly, concisely, and convincingly to a wide variety of audiences and through a variety of mechanisms, including both verbal and written communication.
Creativity: The ability to understand a problem or issue, and the factors that influence it, and consider constructive inventive ways in which a solution can be found, and a positive work outcome achieved. The desire constantly to consider ways in which existing practices could be done better and more efficiently.
Organisational Skills: The ability to plan, organise and execute work programmes, working to tight deadlines and often in a reactive environment.
VALUES
ParalympicsGB is an organisation with a unique role and key responsibilities within the UK high performance system. Delivery of our ambitions very much relies on both working with, and through others, and by focussing on our two strategic priorities: taking the best prepared team to each summer and winter Games; and inspiring social change.
As an organisation we are committed to three values: excellence, respect, and integrity. Every ParalympicsGB employee is expected to adhere to:
Excellence
Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive, and progressive approach to our interactions with others. Like the athletes that we support, we will always challenge ourselves and others to do better.
Respect
Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion, and the value of our differences.
Integrity
We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
ABOUT THE ROLE
This is a key support role in a small, values-driven charity. While most people know TRAIN for its youth work, the smooth running of our organisation depends on good systems, clear admin and reliable behind-the-scenes support. That’s what this role is about.
As Charity Support Officer, you’ll take care of the day-to-day admin that keeps us organised, while also supporting projects and events that help TRAIN grow. Some responsibilities are regular — such as finance processing, HR and volunteer onboarding, responding to enquiries and keeping records accurate. Others will vary week to week, from preparing a funder report to liaising with contractors on a website update or helping coordinate the Didcot Youth Festival.
We’re looking for someone who is organised, adaptable and comfortable juggling different tasks. You won’t be expected to lead major projects or make big decisions, but you will be the first port of call for the small, steady tasks that make a big difference. If you enjoy variety, value attention to detail, and want to play a part in supporting life-changing youth work, this role could be a good fit.
This is a part-time role of 15 hours per week, which can be worked flexibly. The role is based in Didcot or Wallingford with hybrid working. We expect at least some office time each week, but for exceptional candidates, we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £26,403–£28,142 FTE, pro-rated, depending on experience
- Contract: Permanent, part-time (15 hours per week)
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: We’re happy to consider various flexible working arrangements, including hybrid working, fully remote, term-time only and job shares. We can also be flexible about the exact number of hours and how they are worked during the week.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
JOB DESCRIPTION
Core (day-to-day focus)
- Communications and enquiries – be the first point of contact for general enquiries via email and social media, ensuring timely and professional responses.
- Project coordination and events – Coordinate various ad hoc projects (e.g. website refresh, new systems) and provide support for events such as the Didcot Youth Festival.
- HR and volunteer support – coordinate onboarding for staff and volunteers, including references, DBS checks and inductions.
- Office and building liaison – help keep the Didcot youth centre running smoothly by liaising with the landlord/service manager and handling facilities needs.
- Team support – provide admin support across the CEO, staff and trustees, including scheduling, minute-taking and document preparation.
Important (regular, but secondary to the above)
- Finance administration – support the CEO and our bookkeeper with tasks such as processing invoices, expenses, payments and payroll information.
- Data and monitoring – keep records up to date (attendance, impact data, safeguarding logs) for accurate reporting.
- Comms basics – work with the Fundraising and Communications Coordinator to update the website, draft newsletters and prepare supporter updates.
- Database and records – maintain supporter, volunteer and young people’s contact details.
- Policies and procedures – keep master copies organised and flag review dates.
- Health & safety admin – support with risk assessments, building checks and first aid supplies.
Occasional (as needed)
- Fundraising support – assist with funder reports, donor thank-yous and admin for community events.
- Safeguarding admin – support the Designated Safeguarding Lead with record-keeping and DBS renewals (admin only).
- Governance support – assist with trustee papers, annual returns and filings.
- Supplies and logistics – order office supplies, consumables and manage petty cash/card reconciliation.
- IT and systems – liaise with IT suppliers on logins, backups or new staff accounts.
- Insurance/licensing renewals – track renewal dates and ensure processes are followed.
ABOUT YOU
We don’t expect you to have experience in every area of this role — we know people pick up skills in different ways. What matters most is that you’re organised, reliable and keen to support the team.
Essential qualities
- Organised and detail-focused, able to keep systems and records tidy.
- Good communicator, confident in responding to emails, calls and enquiries in a professional and friendly way.
- Comfortable juggling different tasks and adapting to what’s needed week by week.
- IT literate, with good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Able to work independently but also collaborate well as part of a small team.
- Motivated by making a difference for young people through the support you provide.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of charity administration, finance or HR processes.
- Familiarity with database/CRM systems or monitoring tools.
- Experience coordinating volunteers or supporting events.
- Knowledge of safeguarding, data protection or health and safety admin.
- Experience preparing simple reports or supporting fundraising admin.
We’re open to people from a wide range of backgrounds. This role could suit someone returning to work after a period away from paid employment, or someone looking to transfer into charity work from another sector.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Home-Start Barnet, we believe every child deserves the best possible start. We walk alongside families with young children, offering non-judgmental support through life’s toughest times. Now, we’re looking for a passionate and dedicated Family Support Coordinator to join our team.
This role focuses mainly on families living in Brent and Barnet, with children aged under 5. Since the pandemic, there has been a noted decline in the readiness of children in starting school, and there has been a greater identification of neurodivergence and complex additional needs at an early age. For many of our families, this has been even more impactful due to the multiple vulnerability factors that many families are experiencing – many are migrant and transient families, lone parents, those living in poverty, having multiple young children in a single household, with experience of domestic abuse or substance use.
About the Role
As a Family Support Coordinator, you’ll play a vital role in helping families with young children who are experiencing multiple challenges. You’ll:
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Work directly with families to help children meet key early years milestones and prepare for school.
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Run parenting workshops, stay and play groups and peer-support sessions that empower parents
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Recruit, train, and support a team of incredible volunteers who make a lasting difference in children’s lives.
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Collaborate with professionals across health, education, and social care to provide a truly joined-up approach to family support.
Why Join Us?
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Be part of a warm, committed, and supportive team who share your passion for making a difference.
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Receive a thorough induction, work shadowing, and ongoing training to help you succeed.
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Benefit from regular supervision and peer support to keep you motivated and supported.
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Work flexibly – we welcome applications for both full-time and part-time positions.
About You
We’re looking for someone who:
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Understands the challenges families face and how these impact childhood development.
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Has experience of supporting vulnerable families, ideally in early years or family services.
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Can confidently coordinate volunteers and inspire them to achieve the best outcomes.
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Brings empathy, resilience, and excellent communication skills.
The client requests no contact from agencies or media sales.
About the role
This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment and administrative experience; to support our newly formed people-oriented team. This is a key role within Women and Girls Network (WGN) and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.
This is an exciting opportunity to develop and shape the future of WGN’s Human Resources function work and focus so it remains aligned with our principles and approach in an ever-evolving landscape. To make an impact on the candidate experience as well as other stakeholders.
This role is offered on a part-time basis (28 hours / 4 days per week) and will involve working from WGN’s Vauxhall office for a minimum of two days per week. Depending on service and organisational requirements, there may also be a need to work at one of our community-based offices in West London or additional days at the Vauxhall office.
Interviews are expected to take place in person at WGN's Vauxhall office.
About you
Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
Benefits
At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:
Financial Benefits
- Bike Loan Scheme – Provided by Green Commute Initiative
- Pension Scheme – Enrolment into Aviva pension scheme from day one
- Charity Worker Discounts – Access to exclusive discounts
- Death in Service Benefit – Life assurance, including Virtual GP access and additional services
Health & Wellbeing Benefits
- Eye Care Support – Contribution towards eye tests and glasses for VDU users
- Enhanced Sick Pay – Based on length of service
- Employee Assistance Programme – 24/7 confidential support
- Clinical Supervision – For clinical and frontline roles
- Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
- Sanitary Products – Available at all WGN sites
- Hot Drinks – Provided at every site
Leave & Work-Life Balance
- Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
- Birthday Leave – A day off to celebrate your birthday
- Enhanced Maternity & Adoption Leave – Support for growing families
- Unpaid Leave – Available for exceptional circumstances
- Flexible Working – Right to request flexible hours or patterns
- Hybrid Working – Balance between office and home working
Learning & Development
- Specialist Training & CPD – Ongoing development opportunities with accredited training
- Regular Supervision – One-to-one support from line managers
Exemption
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.
Key Responsibilities:
- Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
- Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
- Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support.
- Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
- Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
- To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
- Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
- Work with victims of domestic abuse to help them access services to keep them and their children safe;
- Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
- Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
- To record case work accurately and ensure administration of caseload is always up to date.
- To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
- To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
- Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
- Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
- Maintain knowledge of the organisation’s operating environment;
- Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
- To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.
Main Duties:
- Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
- Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
- Carry out detailed safety planning with Victim/ Survivors;
- Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
- Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
- Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
- Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
- Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
- Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
- To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
- To offer 100% of Victim/ Survivors to complete service user feedback;
Confidentiality and Information Security
- To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
- To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
- RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties:
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Person specification:
Experience
- Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
- Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
- Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
- Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
- Have experience of liaising with a range of professionals and agencies;
- Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
- Experience of case management and record keeping;
- Experience of delivering programmes/training and/or the willingness to be trained;
Skills
- To work on own initiative and as part of a team without close supervision;
- To maintain professionalism when dealing with cases, which may be stressful and demanding;
- To work effectively under pressure including prioritising workload and meeting deadlines;
- To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
- To respond positively to change;
- To communicate with vulnerable clients;
- To communicate with external organisation professionals;
- To have excellent written communication skills to write reports;
- Proven communication and Interpersonal skills (both verbal and written).
Knowledge
- Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
- Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
- Have an IDVA qualification or equivalent (Desirable).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Families and Children’s Services will provide senior leadership and strategic direction across services that support families, parents, children, and young people. The role will ensure delivery of high-quality, evidence-based interventions that promote wellbeing, strengthen family resilience, and safeguard vulnerable children.
This postholder will oversee Perinatal Coaching, Crisis Outreach, Family Hubs, and Parenting Programs, embedding a culture of excellence, innovation, and partnership working to achieve meaningful outcomes for families.
Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.
About Us
The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.
Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.
The Role
As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.
Key Responsibilities
- Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
- Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
- Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
- Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
- Other Duties: Any additional tasks required for effective organisational functioning.
Key Details
- Job Title: Executive Director
- Salary: £67,000 per annum
- Contract: Permanent, full-time (35 hours per week)
- Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.
Person specification:
- Degree level qualification or equivalent
- Expertise in strategic, anti-racist approaches to race equality
- Strong oral and written communication with diverse audiences
- Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
- Current awareness of developments in the race equality arena
- Lived experience of racialisation, applied to policy and practice
- Senior leadership with strategic planning and business implementation
- Proven track record in securing varied funding and managing charity finances and governance
- Skilled in report writing, research, presentations and policy influence
- Commitment to CRER’s mission, aims and values
- Relationship-building and interpersonal skills at all levels
- Strategic, analytical thinker who works well under pressure and exercises sound judgement
- Flexible team player with initiative
- Highly motivated self-starter driven to advance racial equality in Scotland
While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.
The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.
Closing date for applications: 9am, Monday 22nd September 2025.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.
Job title: ISC - Avon and Gloucestershire
Reports to: Immediate Support and Debrief Manager
Location: Home working with regular travel throughout the area
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
- To travel to in-person events as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 26th September 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.