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Birkenhead, Merseyside (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Purpose of role:
- Undertaking a variety of tasks within the catering facility including serving hot & cold food, clearing tables, refreshment service, operating the till & cash handling
- Previous experience in a domestic or catering environment would be advantageous but not essential.
- This role may involve basic food preparation i.e. salads, sandwiches
- This role will also include acting as our Front of House Team
- You may be required to sign post people wishing to access the service.
- Ensuring all areas are kept clean and tidy to always promote a safe working environment.
- You will be required to work under your own initiative and also as part of a team.
- Ability to promote a welcoming environment where our colleagues, clients and customers receive great service.
- Polite and friendly
- Good Customer Care skills
- Neat and tidy in appearance
- Level 1 food & hygiene (will provide training if needed)
- A 'can do' attitude, prepared to help the rest of the team in a willing and positive manner.
- Able to work in a busy environment
Key Activities:
- Customer care skills, able to work in a busy environment.
- Undertaking a variety of tasks within the catering facility including; serving hot & cold food, clearing tables, refreshment service, operating the till & cash handling good
- This role will involve basic food preparation.
- Ensuring all areas are kept clean and tidy to always promote a safe working environment.
- Ability to promote a welcoming environment where our colleagues, clients and customers receive great service.
- Awareness of Hygiene standards
- You will be required to work under your own initiative and also as part of a team and be polite and friendly
- A 'can do' attitude, prepared to help out the rest of the team in a willing and positive manner
General terms of reference:
In carrying out the above duties the post holder will:
- To help Nightingales fulfil its role in offering the best service to our clients
- To perform your volunteering role to the best of your ability
- To follow the Nightingales Hub procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients
- To maintain the confidential information of Nightingales Hub and of our clients; adhering to Nightingales Hub policies and procedures
- To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible
Person Specification
Education Knowledge and Experience:
- Ability to work with professional boundaries
- Good communication skills
- Excellent time management skills, and an ability to work on own initiative prioritising accordingly.
- Ability to respect and maintain confidentiality
This post is subject to a DBS/PVG check at an enhanced level.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Posted by
Refreshed on: Thursday, 26 June 2025
Closing date: 31 July 2025 at 00:00
Job ref: LF3091
Tags: Retail / Sales
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London, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Our small friendly Charity Shop in South Westminster
As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team! You will receive excellent support and opportunities to learn team skills and customer service. You can obtain a reference for future employers.
How does this role make a difference?
You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.
What will you be doing?
Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:
· Customer service on the till
· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team
· Greeting and helping customers
· Replenishing the stock on the shop floor
· Sorting donations
· Helping present top items in window display and around the shop
· Promoting the work of the Centre to the public
Want to increase your skills in retail?
If you want to develop in this role, we are keen to support you. There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers. Let us know if this interests you. We also have employment advisors who can provide employment support. Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.
What are we looking for?
No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:
· Over 16+
· Good spoken English needed – at least Entry Level 3
· The ability to contribute to a positive team culture and atmosphere
· Be able to provide a friendly, high-quality service to customers
· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect
· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room. Manual handling training will be given.
What is the time commitment?
The shop opening hours are 10am – 4.30pm, Monday – Friday. A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.
How will you be supported?
· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.
· You will receive a Centre induction from a Volunteer Coordinator
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.
· For volunteers who stay for more than three months, we are happy to provide a reference.
Posted by
Cardinal Hume Centre
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
Refreshed on: Friday, 30 May 2025
Closing date: 14 July 2025 at 11:21
Tags: Fundraising, Retail / Sales, Customer Service, Customer support, Faith-Based, Fashion
The client requests no contact from agencies or media sales.
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