General volunteer volunteer roles

What are Serving Community Teams?

Volunteers are the lifeblood of SSAFA. SSAFA has developed Serving Community Teams for volunteers to support serving personnel their families in the UK and overseas.

A Serving Community Team is run by a small team of volunteers on or near a British Armed Forces base, to provide emotional, practical and financial support to the serving community. Our volunteer Administration Coordinators are an integral part of the team supporting the volunteers to host meetings, events and support beneficiaries in their local community.

Why we want you

There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas SSAFA has Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team consists of a group of dedicated volunteers who make this possible. That’s where your skills come in. Could you spare some time to provide excellent administration support to the team of volunteers on a regular basis? The Administration Coordinator keeps things running smoothly behind the scenes. This is a key role involving organising and recording team meetings, supporting with general planning, and helping with events administration.

What you will be doing

• Providing administrative support for Serving Community Team meetings - at least four per year, held either in person or online. This includes sending invites and recording minutes.
• Working with the Chair and wider volunteer team to create an annual plan of activity based on local need.
• Supporting members of the team with general administration tasks. For example, helping with fundraising events, local engagement and publicity events.
• Responding to general enquiries to the SCT where needed.

The skills you need

• Friendly and approachable with good written and communication skills.
• Empathy regarding the needs and challenges of the serving community.
• Good IT and administration skills.
• Respectful and non-judgemental approach.
• Understanding the importance of confidentiality and boundaries.
• A willingness to adhere to all relevant organisational policies and procedures.
• We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA is committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

What's in it for you

• Use your skills, knowledge and life experience to benefit others.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across the serving community and local area.
• Gain experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! 

Requirements

Volunteers need to be a minimum of 18 years old.

Time commitment

Depending on the needs of the team, this role would suit someone who would like to volunteer a couple of hours a week.  There will be times when attendance is required for a team meeting which may be in person or virtually.

Support

Full training is provided for this role, with some e-learning modules online and a live Teams webinar. You will also be supported by your SCT chair and Serving Community Support Team. 

SSAFA Values

For SSAFA, our values of; commitment, compassion, integrity and understanding underpin everything we do, and we ask that all volunteers are equally committed to them.

After making an application

Once you’ve applied, you’ll receive updates to the email address you provided in your application. Sometimes the emails we send go into junk folders, so do keep an eye out in the days following your application.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Volunteer to help women coming out of prison

We are currently looking for a female volunteer with a keen interest in working with female ex-offenders with complex needs on release from prison. You will be working alongside our experienced staff supporting women on a day-to-day basis and assisting with the smooth running of the project in a supportive and confidential environment. 

If you are looking to gain hands-on experience in supporting women with experience of the criminal justice system under the guidance, support, and supervision of a friendly and experienced staff team, this is the perfect opportunity for you. We will provide relevant training and support. 

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

Volunteer Coordinator

The Volunteer Coordinator will oversee and support the Research Collective, Care Practice Collective (Peer Support), Media Team, and Membership Team, ensuring volunteers feel valued and engaged. This role involves team management, volunteer support, and fostering a positive volunteer experience.

Key Responsibilities:

• Team Management:

  • Oversee all volunteer teams across NEUROMANCERS.

  • Ensure volunteers are aligned with organisational goals and tasks.

• Volunteer Support:

  • Facilitate a monthly drop-in session or one-to-one check-ins with volunteers as needed.

  • Act as a point of contact for volunteer questions, concerns, and feedback.

• General Support:

  • Assist with onboarding new volunteers.

  • Collaborate with the Administrative & Operational Assistant to streamline volunteer-related processes.

Ideal Candidate:

• Able to gain a fast understanding of how NEUROMANCERS works and our community programs.

• Experience in volunteer coordination or team management.

• Strong interpersonal and communication skills, flexible to different access needs, and prompt at responding. 

• Empathetic and supportive, with the ability to motivate and engage volunteers.

• Organized and able to manage multiple tasks effectively.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

EI&P is a multidisciplinary team that provides advocacy and counselling to CYP survivors of VAWG, as well as education and training to CYP, parents, and professionals.

About the role

The EI&P Volunteer will support the team, with particular focus on the development and update of educational programmes and resources for POW and Community Engagement. This will include: 

• Support research into new legislation and literature to ensure our programmes are up to date. 

• Support the creation of educational resources including presentations, learning booklets, leaflets, etc. 

• Support development of session plans. 

• Support the development of feedback and programme evaluation tools.

• Ensuring programmes and resources are accessible to a wide range of audiences and needs. 

• Supporting other members of the team. 

• Identifying and reaching out to relevant external professionals to raise awareness of our services and referral pathway.

Who are we looking for?

• Knowledge of HRSE

• Some previous experience developing educational materials. 

• Some previous research experience. 

• Some previous facilitation experience.

• Expert use of Office packages, including PowerPoint, Publisher, or comparable platforms.

• Passionate about education as a key to change VAWG narratives. 

• Clear Understanding of VAWG issues, intersectional feminism, and handling of sensitive information, confidentiality, safeguarding. 

What can you gain from this opportunity?

As part of this role you will have the opportunity to:

• Work as part of a multidisciplinary team towards early intervention and prevention of VAWG. 

• Access professional trainings. 

• Acquire tangible experience and knowledge in the development and delivery of educational programmes and resources directed at CYP, parents, and professionals.

• Shadow opportunities around facilitation, 1:1 advocacy, as well as other departments the Volunteer might be interested in. 

• Flexible time-commitment and possibility to work from home.

• Target skill development and mentorship.

• Professional supervisions with the service manager. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

This is an amazing opportunity to work with a fantastic Trustee and staff team to help to lead a truly member-led, mission focused small charity, making a real difference to adoptive families

We are looking for an individual who shares our commitment to supporting adopters and prospective adopters throughout their adoption journey. Ideal candidates will have strong governance knowledge, the capacity to think strategically, work collaboratively and lead the Trustees in making significant contributions to our future.

You will join the Board as the organisation heads into its second decade, with established services, partnerships and a growing membership base. Our quality and consistency of service provision is leading to exciting conversations nationally, and we are looking for our new Chair to help steer us through this next stage of growth.

ROLE DESCRIPTION AND HOW TO APPLY

Key Responsibilities

To advise, govern, oversee policy and direction and assist with the leadership and general promotion of We Are Family to support the organisation’s vision, mission, values and needs.

• Contract: two years unless agreed otherwise on appointment. The Chair is eligible for re-election within their overall period of appointment as a Trustee.
• Hours: circa 8-10 hours per month (including evening meetings)
• Salary: n/a this is a voluntary role, with associated expenses covered
• Location: Remote (UK-based), twice yearly in-person meetings in London

Commitment

• Chair 4 Board meetings per year
• Attend 4 Sub-Committee meetings per year
• Help plan and chair 2 Board away days per year (on a Saturday)
• Regular check-ins with the Director
• Induction meetings with new Trustees as required

Board and committee meetings are held in the evening via Zoom and dates of meetings are distributed a year in advance. The away days are held in person in central London.

Skills and knowledge

All applicants should be able to demonstrate the following:

• Extensive charity governance knowledge;
• Skills or experience in strategic planning, setting targets and monitoring and evaluating performance;
• Good organisational and communication (written and oral) skills;
• Proven track record in senior governance roles;
• Previous Chair or Deputy Chair of a Board of Trustees Experience (desirable); and
• An interest in and understanding of the challenges faced by adoptive parents

Express an interest 

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you! Please follow the link to our website for further information and details about how to apply.

The closing date for applications is 5pm on Friday 3rd October 2025. Please click on 'redirect to recruiter' to visit the volunteers section of our website for further details. 

Overview

Do you enjoy cleaning and creating an organised space for customers and team members?

We are looking for stock presentation volunteers to support our Scarborough Community Furniture Store in keeping it clean, tidy and presentable, making it a welcoming and pleasant space for customers, staff, and fellow volunteers.

We are currently looking for volunteers to assist on a Monday, Friday and Saturday. This is a flexible role designed to meet you where you're at and you will be joining a supportive charity team.

Responsibilities of the Role:

• Cleaning the shop floor and back-office areas, including:
• Vacuuming
• Sweeping
• Mopping
• Emptying and cleaning bins
• Cleaning toilets and replenishing toiletries
• General tidying and cleaning such as dusting and wiping
• Checking stock levels of cleaning equipment
• Reporting any defects, hazards, or breakages throughout the shop
• Spot cleaning and tidying, such as spills

Skills required:

• You will need to communicate well with the rest of the store team
• You will need to be a positive, helpful and friendly representative of Community Stores, as when working in the store you are likely to interact with a variety of customers

What you’ll get from us:

• Full training in health and safety and role specific skills
• Support and mentorship from a member of our team
• Supporting people in your local community who need it most as part of a supportive team
• Opportunities for training and development - in the past this has included First Aid & PAT Testing training sessions
• Relevant PPE (Personal Protective Equipment)

We are proud to offer our volunteers training and development opportunities and work with a variety of volunteers from a range of backgrounds - whether you have lots of experience and just want to lend a helping hand, or are looking to build your confidence and gain experience and skills, we will meet you where you are at.

What we expect from you:

• A minimum time commitment of 3 hours per week
• Being punctual, reliable, and ready to help as part of the team
• We are currently looking for volunteers on MONDAY, FRIDAY AND SATURDAY

Who this role would suit:

• Those looking to gain skills and experience in cleaning & housekeeping
• Those with a background in cleaning and housekeeping looking to share these skills as part of a voluntary role
• Anybody willing to learn, support, and be part of the CFS team

Volunteer: “I wanted to take on a volunteering opportunity to gain confidence and learn new skills and CFS has helped me achieve that”

We are a small, friendly, place-based funder seeking up to 3 new volunteer Trustees to take us into the next decade.

Opportunity – Volunteer Trustee (we have 10 currently)

Location – London Bridge/Borough High Street SE1 (hybrid meetings, in-person encouraged)

Salary - Voluntary (Reasonable expenses reimbursed)

Hours – equivalent to 1 day per month

Trustees attend 4 required board meetings each year in March, June, September, December. We also encourage attendance at our quarterly Finance Committee and/or occasional grant assessment meetings. All are hybrid meetings run from our office near to London Bridge SE1.

About Us

Wakefield Tetley Trust is a long-established grant-maker working in Tower Hamlets, Southwark and the City of London since 2008 as a joint entity, originally created in the 1930’s as two separate charities. We support people in need by funding local charities and community groups who work with individuals and communities who are marginalised or disadvantaged, for example because they have difficulty in accessing resources, face discrimination or may experience poorer social, economic and health outcomes. In 2024 the Trust made grants of £213,152 towards work in support of our aims.

The opportunity

We are looking for up to 3 community-minded individuals who might live or work in our area of benefit. You will be keen to engage in high quality grant-making through informed understanding of the needs and challenges facing the charities and communities that we support.  We always need to add to our professional skill base so if you have experience relating to governance, finance, property, strategic and operational management, that is equally welcome. You’ll play a key part in developing our future plans and, as we are looking to incorporate in the next 12 months, you will play a part in achieving that and other changes.  

Time Commitment

Being available, engaged and a sounding board for staff and other Trustees is just as important as attending 4 mandatory meetings each year. We hope you’d take up the opportunity to visit and meet with grant holder charities, and to develop your knowledge and intelligence of issues that affect people in our area of benefit.

Who You Are

We’re looking for up to three individuals who bring enthusiasm, knowledge or interest in the local area we cover (or willing to learn), commitment to sound governance and the intention to make high quality grant-making. You might have a specific social interest or issue that you want to champion, and you’ll be a collaborative team member of the Board.

We particularly welcome applications from people currently living or working in the London Boroughs of Southwark, Tower Hamlets or City of London. 

Emerge Worldwide exists to amplify voices until freedom rings for all women and girls.

Our vision is to see sexual exploitation and sex trafficking abolished, and it starts one mind at a time, one life at a time!

Our mission is to prevent sexual exploitation and trafficking by advocating for policy reform, raising public awareness, and providing comprehensive support to victims/survivors. The organisation aims to assist vulnerable youth, particularly girls, and women, influence public discourse through education, and foster systemic change to enhance protections for individuals impacted by exploitation and trafficking.

Purpose of Role

The Communications Officer will play a key role in ensuring effective internal and external communication across Emerge Worldwide. This role will be responsible for producing high-quality newsletters, managing communication with partners, collaborators, influencers, and associates, maintaining organisational directories, and supporting the flow of information across departments. The Communications Officer will also manage calendars, support administrative needs, and liaise with the social media team to ensure consistent messaging and brand alignment.

This position requires excellent organisational, IT, and communication skills, alongside a proactive approach to supporting the charity’s mission and daily operations.

Role Description - What will I be doing?

 Communications & Engagement

• Draft, design, and distribute newsletters and organisational updates to stakeholders.
• Maintain effective communication with partners, collaborators, influencers, and associates.
• Identify and manage key contacts and opportunities for engagement.
• Share key information across internal departments and teams to improve collaboration.
• Work with departments to ensure consistent messaging across all channels.
• Support the development of communication strategies to raise Emerge Worldwide’s profile.

 Administration & Coordination

• Respond to general email enquiries and redirect them appropriately.
• Manage shared drives, organisational directories, and ensure accurate record-keeping.
• Coordinate and set up meetings, including preparing agendas and taking minutes.
• Support calendar management for the organisation, ensuring alignment across departments.
• Assist with the preparation of presentations, reports, and communication materials.
• Work closely with the Operations Manager to ensure smooth organisational communication flow.
• Work within agreed budgets and managing resources effectively.

 Technical & IT

• Use Microsoft Office (Word, Excel, PowerPoint) for reporting, communication, and presentations.
• Support the use of Mailchimp or other IT software for mass communications.
• Maintain mailing lists, contact directories, and subscription platforms.
• Ensure compliance with data protection, GDPR, and organisational policies when managing contacts.

 Other Duties

• Support wider organisational projects and campaigns where communication is required.
• Build and maintain professional relationships with stakeholders.
• Participate in departmental and cross departmental progress meetings, training, and 1:1s
• Undertake training and professional development as required.
• Carry out any other duties in line with the role as directed by the Operations Manager.

Person Specification - What skills and qualities do I need?

Essential Skills & Experience

• Strong written and verbal communication skills with the ability to draft professional correspondence and engaging content.
• Excellent IT skills, particularly Microsoft Office (Word, Excel, PowerPoint).
• Experience using digital communication tools such as Mailchimp, CRM systems, or equivalent.
• Strong organisational and time-management skills with the ability to manage multiple priorities.
• Experience managing calendars, meetings, and administrative systems.
• Experience of successfully working collaboratively across teams or departments.
• Attention to detail with a proactive and solution-focused approach.
• Proactive, showing initiative, with the ability to work unsupervised
• Understanding of confidentiality, safeguarding, and GDPR compliance.

 Desirable Skills & Experience

• Experience working in a charity, non-profit, or mission-driven organisation.
• Familiarity with managing contact directories, databases, or CRM systems.
• Knowledge of social media platforms and how they integrate with organisational communication.
• Experience of stakeholder engagement and partnership communication.
• Ability to produce visually engaging newsletters, reports, and presentations.
• Event coordination or project support experience.

 Personal Qualities

• A collaborative team player with strong interpersonal skills.
• Confident, professional, and approachable communication style.
• Able to work independently and take initiative.
• Flexible and adaptable.
• Passionate about Emerge Worldwide’s mission to advocate against sexual exploitation and support vulnerable groups.

Requirements

• Resides in the UK and is eligible to volunteer
• A DBS check, if applicable
• Able to work in alignment with Emerge Worldwide’s policies, procedures, values, standards, and boundaries, including those relating to confidentiality, safeguarding, health & safety, equal opportunities, and the volunteer code of conduct.
• Model Emerge Worldwide values and behaviours in all team activities

What support will I receive?

• An induction, ongoing training, supervision and support from your supervisor and the team
• Access to Emerge Worldwide’s training courses
• Out of pocket expenses approved in advance will be reimbursed

I would like to volunteer:

Please submit a Cv and cover email

References will be taken upon successful offer.

Love Christmas and want to support those who need it most? Join our Festival of Trees Volunteer team!

What are we looking for?

We are looking for enthusiastic and well-connected individuals to support our annual Festival of Trees event in a Sponsor Liaison Volunteer role. Christmas is a crucial time of year for us at the NSPCC and this event is a magical way to bring people together, promote the importance of the work that we do and of course raise vital funds for those who are supported by the NSPCC.

What will you be doing?

We are recruiting for individuals to take on a role of: liaising with potential sponsors to bring them on board, maintaining relationships with existing sponsors to ensure continued support, using personal/community connections to secure new sponsors and communicating with supporters. We would also love it if you could assist with general event logistics such as decorating and setting up/tidying materials and equipment.

How regular is the volunteering?

This is a flexible volunteer role that can easily fit around you and your schedule. The work for this role will be done in the months leading up to Christmas, and although there is no specific time commitment, there will be a requirement to contact sponsors during their opening hours, so it is important that some of your availability is during typical working hours. We can work with you to find times that suit you and your lifestyle!

What will you get from the role?

You will be playing a key role in helping to protect children and support families during the festive season. This is a rewarding opportunity to give back, meet like-minded people, and enjoy the Christmas spirit, all while making a real impact! We will support you with advice, skills and tools to help you spread the word of the NSPCC and you will also have the opportunity to grow your skills when it comes to communication, fundraising and building relationships.

Who is right for the role?

We are looking for individuals who are:

• Passionate about the work of the NSPCC
• Enthusiastic and personable
• Organised, proactive and comfortable working independently and as part of a team
• Excellent communicators who are able to represent the NSPCC warmly and professionally
• Well-connected within their local area
• Lovers of Christmas!

Think you could be a good fit? We'd love to hear from you!

Volunteering today will allow you to join us in making a difference and fighting for every childhood. Let's make Christmas truly special – together.

We are currently unable to accept applications from under 18's to this role

Are you passionate about helping women build their lives beyond crisis? We are recruiting for volunteers to support people who have experienced Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new life skills in order to achieve their ambitions and goals. You will be supporting women to rebuild their lives free from fear!

What you will be doing

• To develop and promote a positive relationship with the service user through regular meetings
• To encourage service users to engage in social activities and supporting them in doing so
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals
• To support and help the service user to get familiar with their new environment/area/community and show them where the local shops, GP, etc are located
• To plan activities with your befriendee, such as a walk, visiting museums
• Manage appropriate boundaries

The skills you need

• Have good listening and communication skills
• Be non-judgmental and motivational in approach
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow operating guidelines
• To be consistent and dependable when working with a service user
• Lived in experience and ability to speak another language such as Hindu, Urdu, Farsi, etc would be desirable but not required

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.