The Supporter Database Coordinator will lead on data management at all giving levels, using Raiser's Edge NXT to record communications, income, financial and personal information resulting from interactions with our supporters; analyse data; and support the marketing team to communicate with different supporter groups. 

You will have excellent communication skills, significant knoweldge of using contact management systems and experience of working within a Fundraising and Marketing team. 

This is an exciting role for an experienced Project Manager with a strong knowledge of Gift Aid to oversee a key strategic project for an amazing charity who are dedicated to green spaces. This is a 6 month contract, 21 hours per week.

The Role
Produce a clear Gift Aid business policy, procedures and guidance for staff in line with Gift Aid best-practice
Support use of Gift Aid scans hosting system, ensuring the system is fit for purpose, and the organisation makes best use of the tool.
Set up regular scanning procedures and schedules.
Work with colleagues to implement measures to ensure Gift Aid donations meet audit needs
Develop and deliver weekly progress reports to the line manager
Working with the Supporter Care Team Manager and Head of Membership, co-ordinate and plan a multi-channel gift aid marketing campaign

The Candidate
A high standard of organisational, interpersonal and communication skills.
Proven project management and delivery experience (minimum 3 years)
Experience in Gift Aid procedures and processes.
Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Here at the Ramblers we’re passionate about helping everyone everywhere find their feet, connecting people and protecting the spaces we all love to walk.  Join Britain’s biggest walking charity to help more people enjoy the benefits of walking!

​

The Ramblers is undergoing an exciting time of transformational change - and the Membership and Fundraising team is at the centre of the action!  At the heart of the Ramblers lies our wonderful community of over 100,000 members, enabling us to fulfil our mission across the length and breadth of Great Britain.  We have an incredibly loyal base of members, but we cannot afford to stand still.  If we are to thrive, grow and remain relevant in a changing landscape, we need to evolve and connect with more of the UK’s 9 million walkers.  Are you up for the challenge?

​

We are looking for a Gift Aid project manager. This role is based within the Membership and Fundraising team, reporting to the Head of Membership, and working closely with our Finance team.

​

You will oversee a key strategic project for the Ramblers, ensuring that our Gift Aid procedures operate in a more efficient and effective manner, whilst also maximising this vital form of income.  Gift Aid income is vital to the Ramblers, and this is a really exciting opportunity to make your mark.

​

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.  If you think you’ve got what it takes to be our new Gift Aid Project Manager, we’d love to hear from you.

Essential Requirements:

•   A high standard of organisational, interpersonal and communication skills.
•   Proven project management and delivery experience (minimum 3 years)
•   Experience in Gift Aid procedures and processes.
• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.

​

Desirables:

​

•   Experience of Gift Aid audits.
•   Interest in walking and/or being an advocate for the outdoors and natural environment.
•   A sound understanding of different CRMs and process flows.

​The Ramblers are an equal opportunities employer.  We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

​

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Islamic Aid is growing. Disasters, famine, poverty, and injustice, impact so many people and Islamic Aid want to continue to be there to support those in the most need.

To deliver this ambition we are building our team here in the UK.

This is a hugely exciting opportunity for an individual who wants to grow within a small dynamic team.  We need a communicator focused on fundraising marketing; both digital, social and offline to join our team.

You must have varied hands on fundraising skills. We’re looking for somebody who wants to help Islamic Aid to maximise and build on what they have achieved to date.  You must relish a challenge and be keen to develop your own skills to take yourself and Islamic Aid to the next level! 

 Islamic Aid is a  small team so you must be someone who is willing to work flexibly.

Purpose of role;

1. To  implement and deliver an overall fundraising plan to encompass both on and off line activity (digital & social media) and ensure optimisation of both streams.

2. To work with Supporter Care Team to ensure that supporter care is administered and communication is effective and maximised.  In busy times this role will be expected to help. 

3. To work collaboratively with other Islamic Aid teams/staff to maximise Islamic Aids overall income.

4. To work with Head of Fundraising on developing,monitoring and evaluating data segmentation to optimise Islamic Aids long term relationship with donors

5. Ensure all Islamic Aid fundraising compiles with GDPR & IOF rules and regulations. 

Key tasks & responsibilities

Planning & Communications

• To project manage all campaigns including agreeing data to target audiences. To ensure communications are implemented on time and that campaigns are monitored and evaluated to drive future plans. 

• To set and monitor campaign budgets; income/expenditure/net and evaluate KPIs by campaign. 

Fundraising

• To manage and deliver agreed personal and team income targets and ensure regular monitoring of these targets.

• To provide regular updates and reports on overall income broken down by campaign activity. 

• Implement and  monitor appropriate supporter care frameworks to ensure donors are communicated with in a timely and effective manner via phone, mail and online. 

• Lead on Web development ensuring website is up to date and relevant. 

• Produces monthly  reports on activity performance vs targets. 

• Secure the cooperation of project and senior Islamic Aid staff in identifying project or fundraising themes (messages and content) that will attract and retain supporters to Islamic Aid.

• Keep abreast of new developments and techniques within the UK and overseas fundraising marketplace to identify, assess and pursue new fundraising opportunities for Islamic Aid.

Data protection & Gift Aid

• Ensure the latest data protection, legal, tax and good practice issues are understood and implemented across Fundraising teams working with individual data.

Management

• Develops and maintains good and profitable relationships with external suppliers.  Plays a lead role in the appointment, management and evaluation of these resources.

• This role requires the postholder to be hands on when needed. At busy times this will include talking with donors and call handling.   They may be required to undertake other relevant and appropriate duties as required.

Person Specification

Knowledge & Experience

• Two years Individual giving/fundraising experience with proven experience of achieving income targets

• Excellent communication skills both verbally and in writing. Able to communicate clearly across a wide range of audiences.  The ability to speak Urdu would be beneficial. 

• Knowledge of marketing principles, trends and legislation ie GDPR, IOF and HMRC Gift Aid regulations. 

• Knowledge of marketing channels including digital/social and integration of offline and online communications. 

• Ability to analyse data and use data to drive operational decisions.

• Excellent organisation skills, able to plan and manage own workload effectively and adapt plans and resources as necessary. 

• Computer literate with understanding of databases/CRM systems.

Competencies

• Creative

• Excellent communication skills - visual and written

• Proven analytical ability

• Results focused

• Understanding of Islamic giving (or the ability to develop this quickly)

• Flexible and able to work in an occasionally challenging environment

• Meticulous attention to detail

• Hard working

Other

• Open to occasional travel to meet donors or Islamic Aid partners

• All applicants must be resident and have the right to work in the UK

This is a full time post working for the umbrella charity University Hospitals Birmingham Charity, the official charity of four of Birmingham’s largest hospitals – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

This vacancy is based at Solihull Hospital.

The Fundraising Assistant will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team the post holder will have specific responsibility for accurate data inputting of donations, fundraising and Gift Aid claims and correspondence with donors and fundraisers.

The post holder will also learn how to organise and run events put on by the charity and its supporters. This role will involve regular evening and weekend work at charity events and as such is subject to a 7 day working week contract.

The post is suitable for someone who wishes to start a career in fundraising, or who has experienced fundraising in a voluntary capacity.

This is an amazing opportunity to join our organisation to use your skills and abilities to serve the global persecuted Church. In this fast-paced and rewarding role, you will be working within our donation processing team.

Experience in a data-processing or finance role would be advantageous, as would a knowledge of Gift Aid, but are not essential as full training will be provided.

Why Barnabas Fund?

As a world-renowned international aid agency, Barnabas Fund serves the global persecuted Church by channelling practical aid to suffering Christians in over 80 countries who face oppression, discrimination and persecution. This is an opportunity to be part of an organisation that transforms the lives of our persecuted Christian family throughout the world.

What will you be doing:

You will be involved in processing incoming donations on our gifts database (Raiser’s Edge), creating and amending supporters’ records, preparing banking and recording Gift Aid on our gifts database.  Additionally, you will be responding and answering supporter queries on the phone.

What will you need:

• Strong attention to detail.
• Work with a high degree of accuracy.
• Work to deadlines.
• Work flexibly within a team.
• Able to maintain confidentiality.

Salary is dependent on skills and experience.

You will be working within our Donations Processing team from our UK office in Coventry. This is an office-based role.

Any successful candidate will need to be committed to Barnabas Fund’s ethos, statement of faith and aims and already have the right to work in the UK.

To apply, select the apply button and follow the instructions on our website.

About Alfanar

Meaning ‘beacon’ in Arabic, Alfanar is the Arab region’s first venture philanthropy organisation, using social investment to change dynamics in slums, villages, refugee camps and other vulnerable communities.  We identify and back ambitious social enterprises working in vulnerable communities to sustainably educate children, employ youth and economically empower women. We multiply the impact of our funding with high-engagement management support and a relentless focus on impact growth and financial sustainability.  The social enterprises Alfanar backs represent a bold and hopeful side of the Middle East often overlooked in the headlines. Over the past 15 years, we have invested in 34 social enterprises across Egypt, Lebanon and refugee communities, tangibly improving over 65,000 lives.  We began work in Jordan in 2019.  For more on Alfanar, see our annual reports on the website. Alfanar is a registered charity in the UK, with a registered branch in Egypt.  Alfanar has a sister 501(c)3 in the US and affiliate in Lebanon.  We currently have representatives in London, Cairo, Beirut and Amman.

Scope of the Job

Are you a strategic thinker and a relationship builder?  We are looking for an experienced fundraising professional in the non-profit space who can help envision and oversee the future of Alfanar’s fundraising, partnerships and outreach strategy.  Working alongside the Executive Director, senior management and Trustees, in this brand-new role, you will develop and lead on the execution of Alfanar’s global fundraising strategy, with a focus on: a) steadily growing and diversifying Alfanar’s streams of income, among institutional donors, including corporates, foundations and international aid organisations, b) ensuring greater funding certainty and stability for our venture philanthropy work and c) enhancing Alfanar’s brand by developing strategic partnerships. The Development Director will be supported by a full-time Development Coordinator and will have access to support from a full-time Administrative Coordinator.

In 2019, Alfanar approved an ambitious growth strategy, which aims to deepen the impact of our venture philanthropy work in Egypt, Lebanon and refugee communities, while growing our venture philanthropy work to new countries, scaling one of our successful social investments, and exploring impact investing.  To grow our impact along these lines, Alfanar’s income and pool of partners must grow, income sources require diversification, and our fundraising systems need full time attention and professionalisation. 

Alfanar’s Development Director will be responsible for developing and delivering a global fundraising strategy that allows us to achieve the goals of our growth strategy, ultimately enabling Alfanar to expand its reach and impact through social enterprise. This will mean developing a clearer and more effective fundraising and partnership strategy.  The position requires a candidate who can draw on Alfanar’s wealth of experience partnering with individuals, institutions and through events, and will be open to applicants based in the UK (we are open to considering candidates based in the US or the Arab region).

Responsibilities

- Fundraising Strategy: develop and execute on Alfanar’s three-year fundraising strategy, with a focus on growing voluntary income and corporate support.

- Donor Stewardship: set efficient and tailored strategies for communicating with and deepening existing donor relationships.

- Major Gifts: develop relationships with donors who can make major gifts.

- Corporate Partnerships - develop partnerships with growing number of corporates that can committed to changing the region.

- Donor Reporting: improve and manage Alfanar's donor reporting system to ensure greater engagement and more efficient reporting. Ensure financial and narrative reports to donors are timely and of high quality.

- Communications: ensure that Alfanar’s fundraising messages are in line with brand guidelines and coherent across fundraising documents and public channels

- Events: work with Executive Director, Board members and event organisers to support the planning and delivery of high-quality fundraising events that build Alfanar’s brand awareness and generate support for Alfanar’s venture philanthropy work.

- Staff Support: supporting Alfanar’s senior management and Country Directors to fundraise in their own jurisdictions, from companies, foundations, and donor agencies.

- Keep abreast of opportunities and current trends in fundraising to achieve the organisation’s fundraising targets.

- Monitor income and expenditure against allocated budget and identified targets.

- Work closely with the Executive Director on special projects, as needed.

- Manage Development Coordinator to achieve goals of new fundraising strategy.

Personal Specification

- Strong non-profit fundraising experience, preferably in major gifts or corporate fundraising.

- Proven experience in securing significant support from major individual donors and corporates

- Fundraising experience with foundations and other institutions is desirable.

- Experience in developing a growth-oriented fundraising strategy and delivering on it.

- Experience in developing strong relationships at senior levels.

- High level of comfort with face-to-face solicitations.

- Excellent verbal and written communication skills, presentation and negotiation skills.

- Passionate about sustainable social development, venture philanthropy, social enterprise and social investment in the Arab World; experience in the sectors of education, women’s economic empowerment and youth employment is desirable.

- Fluent in English; good command of Arabic highly desirable; French is also desirable.

- Optimism, flexibility and creativity in recognising and responding to opportunities, whilst working within parameters set by the organisation.

- Demonstrable evidence of working collaboratively in a small team.

- Evidence of demonstrating leadership in setting, achieving and stretching goals.

- Ability to travel internationally as required (4-8 weeks per year)

- Ability to occasionally work out of office hours as required

Charity Project Manager

Vauxhall, London

Temp, 6 Months

We are looking for a Gift Aid project manager. You will oversee a key strategic project, ensuring that our Gift Aid procedures operate in a more efficient and effective manner, whilst also maximising this vital form of income. Gift Aid income is vital to the company, and this is a really exciting opportunity to make your mark.

You will be:

1. Produce a clear Gift Aid business policy, procedures and guidance for staff in line with Gift Aid best-practice, with support from a Gift Aid consultant.
2. Support use of our Gift Aid scans hosting system, ensuring the system is fit for purpose, and the organisation makes best use of the tool. Set up regular scanning procedures and schedules. Support training plans.
3. Work with colleagues to implement measures to ensure Gift Aid donations meet audit needs, and that Gift Aid opportunities are maximised.
4. Identify and manage dependencies, plan and schedule project timelines and milestones.
5. Develop and deliver weekly progress reports to line manager, reporting to senior leaders as needed.

Essential Requirements include:

• A high standard of organisational, interpersonal and communication skills.
• Proven project management and delivery experience (minimum 3 years)
• Experience in Gift Aid procedures and processes.
• Innovative and solutions-focused with the ability to work under pressure and to tight deadlines.

Desirables:

• Experience of Gift Aid audits.
• Interest in walking and/or being an advocate for the outdoors and natural environment.
• A sound understanding of different CRMs and process flows.

Please apply today as we are shortlisting candidates ASAP with an ASAP start, or drop me an email at [email protected]

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Database Administration Officer
Swadlincote, Derbyshire

About Us

The National Forest Company (NFC) is leading the creation of a restored forest landscape in the heart of the midlands, an area left badly scarred by years of coal mining and heavy industry.

Since 1995 we’ve been creating a forest on a scale not seen in England for 1,000 years and so far we’ve planted nearly 9 million trees across 200 square miles across parts of Leicestershire, Derbyshire and Staffordshire. And we aren’t finished yet…

We’re now looking for a Database Administration Officer to join us in Swadlincote and play a lead role in the development of our CRM database.

The Benefits

- Salary of £28,890 - £32,000
- Staff bonuses
- Civil Service Pension Scheme
- 30 days’ annual leave and 10.5 days’ public and privilege holidays
- Learning and development opportunities
- Flexible working

This is an exciting opportunity for a database expert with fundraising systems experience and a good grasp of GDPR to grow their career prospects as part of our innovative, environmental organisation.

You’ll discover that we are on a mission to restore 200 square miles in the heart of England back to its former natural beauty and, with nearly nine million trees planted so far, we’re well on our way. However, we are so much more than just planting trees. We’re pioneering new ways of working so that people and businesses can engage with the Forest, so that it can provide a lasting benefit for generations to come. And we’ve got an amazing vision for the future.

We now need you to drive forwards our internal processes so that we have the infrastructure to build on the successes of the past two decades. Your efforts will ensure we can continue our mission of making the National Forest a fully restored visitor destination that actively supports local communities.

So, if you think it’s about time you gave something back and worked towards a better, greener environment, we’re waiting for hear from you.

The Role

As our Database Administration Officer, you will be tasked with developing and administering our CRM database. Implementing and maintaining processes, you will ensure that high-quality information is delivered to our organisation.

Joining our Corporate Services Team, you will also be involved in creating robust reporting systems and supporting the Admin and Finance functions in their use of the database.

Specifically, you will:

- Lead the management of data within the database
- Maintain links with other data sources such as the website, email software and data imports
- Oversee the development, implementation and management of the data hygiene plan
- Ensure regular housekeeping tasks are completed for the database
- Make sure that all records are GDPR compliant and in-line with organisational standards
- Lead the development of CRM-related policies and processes
- Producing regular reports for admin and finance purposes
- Develop systems to record data that relates to all NFC operations

About You

To be considered as the Database Administration Officer, you will need:

- Proven relevant experience and sound working knowledge of databases, including imports, exports and reporting
- Experience of working with ThankQ or other fundraising CRM systems
- Knowledge and an understanding of data protection legislation and GDPR
- Good working knowledge of Microsoft Office suite, particularly Excel, at intermediate level or above

An understanding of Gift Aid and reporting processes would be beneficial to your application. Experience gained within a similar role, preferably working in the charity sector would also be an advantage, as would experience of leading a team, providing training and support to end users.

Other organisations may call this role Database Administrator, Database Officer, Database Admin Officer, Database Developer, CRM Administrator, CRM Database Admin, Business Systems Administrator, or IT Systems Administrator.

Webrecruit and NFC are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to do something incredible with your career as a Database Administration Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

The Role

An exciting opportunity for a candidate with charity experience to develop new systems and processes using best of class CRM, automation and email systems.  Within a team of three, the CRM Manager is responsible for supporting more complex system issues, system development and data selections.

About you

You will be a CRM Manager with at least two years' experience in this area, having managed a CRM across multiple functions in a charity.  You'll have excellent organisational and time management skills and have a calm and flexible approach to work in a busy environment.  You'll be a solution focussed problem solver who is happy to work as part of a small team, with the ability to quickly build excellent relationships across all levels.

You will be confident in managing an enterprise platform CRM system and experience of Dynamics 365 would be highly desirable.  You'll be a results driven individual with previous experience of processing direct debits and Gift Aid, as well as data analysis and marketing data selection.  Strong experience of delivering "queries" and "selections" for non-technical users is essential due to the recent implimentation of our CRM system, as is your technology competency level to enable effective management and manipulation of data. 

If this sounds interesting we would love to hear from you.

Key Responsibilities

Technical product ownership for business systems.

• Dynamics 365 :
  • Maintain functionality as business grows and develops, including development of new fields, functions and forms.
  • Translate user requirements to technical specifications.
  • Provide training and user support as needed.
  • Oversee the calendar for marketing selections
  • Oversee the calendar for data cleanse
  • Ensure new users are set up with correct access to perform their role.
• Microsoft Flow (Power Automate) – create and build flows to automate business processes and integrations.
• SQL servers for Dynamics reporting, exporting and storage.
• DotDigital technical lead and support for Digital team automations and marketing lists.
• Supporting integration of business systems i.e. Donation/Direct Debit website pages, Sage 200c, JustGiving, VirginMoney Giving, Realbuzz, Give Panel and Facebook Fundraising.
• Microsoft Admin Portal – maintaining Dynamics licences for new users.
• CRM Portal – Supporting volunteers’ usage and research grant applications, ensuring technical functionality meets requirements.
• Technical contact for M-hance support.
• Power BI – creating business reports across the charity.
• Across all of the above applications, maintain up-to-date knowledge of current-and-upcoming features.

​​​Maintaining and developing the CRM at Crohns & Colitis UK

• Support the Operations Manager to develop business systems that meet business objectives.
• Serve as the escalation point for system issues that the Database Officer cannot resolve.
• Contribute as a senior voice to the governance groups for the CRM, currently including the Data Governance Group and the CRM Power Users’ Group.
• Lead the maintenance and development of the charity’s business applications.
• Lead on ensuring that the chariy’s business systems are appropriately accurate. 
• Use the database to generate analytical and strategic reports across the charity against agreed KPI’s.
• Support the generation of all data needed to deliver external communications activities including direct marketing, membership and volunteering activities. 
• Responsibility for ensuring all database users are using the system correctly and efficiently in accordance with agreed policies and procedures.
• Maintain issues in shared Service Desk system to the team’s agreed service level standards. I.e. all issues are recorded, reported and actioned in a timely manner.
• The post holder will be a technical contact point for business system providers where necessary.  (The Operations Manager is the commercial contact point.)
• Responsibility for identifying and documenting learning opportunities and process improvements.
• Ensure that applications are run in compliance with relevant data protection and information sharing policies, legislation and best practice.
• Identification and recommendation of any training needed to ensure the above is possible.
• Responsible for developing routines and processes to ensure income data is accurately recorded in the accounting system, and for exploring means of simplifying, and ultimately automating this interface.
• Advise on system choice and integration where new software solutions are to be purchased by the charity.
• Planning, executing, testing and documenting larger system changes and upgrades.

CRM Integration

• Work to ensure the integration of all data processes across the charity (e.g. payment portal, Supporter database and finance database) minimising duplication of activity and risk to data integrity and compliance.
• Support, monitor and maintain the existing Business systems, databases and applications. Respond and prioritise support based on support requests and feedback from the various Directorates.

Staff Supervision

• Supervise and provide technical support to the Database Officer and any volunteers that support this team.

At a pivotal moment in AfriKids’ history, join us to take our fundraising to the next level. We have a bold strategy to reach more children than ever over the next decade and you can help make it possible. 

Summary of role

As Fundraising Assistant, you’ll play an important role by helping our philanthropy and grants teams to raise vital funds for our work in Ghana. You will help them with tasks like administration, research and producing fundraising materials. This is a great opportunity to grow your skills and learn about all areas of a small charity in a fun, friendly and supportive environment.

What you will do

Supporting our Grants fundraising:

• Administration of small trust relationships including preparing feedback reports and new proposals
• Provide logistical support (travel arrangements and paperwork) for Grant funder trips to Ghana
• Monitor and research new funding opportunities from insitutions, trusts, foundations and corporates
• Provide support to high value bids and grant management, including helping with due diligence, risk assessments, admininstration and writing
• Monitor and research credible external information (eg statistics, new articles, etc.) to help us write fundraising proposals and reports 
• Review reports and evaluations of AfriKids’ work in Ghana to produce summaries and information that we can share publically to demonstrate our impact
• Help review and action feedback from funders to continuously improve our fundraising

Supporting our Philanthropy fundraising:

• Write briefing notes on prospects and donors in advance of meetings and events
• Research philanthropic initiatives and prospective donors that might be able to support AfriKids
• Prepare and format documents 
• Help with planning and delivering events
• Ensure we have Gift Aid declarations for eligible donations
• Provide logistical support (travel arrangements and paperwork) for Philanthropy donor trips to Ghana
• Support with ad hoc fundraising campaigns

General:

• Attend fundraising and cultivation events as and when required
• Update and maintain donor information ensuring it is stored correctly, accurately and in line with our data protection policy
• Help us ensure that we are compliant with fundraising quality standards and legal requirements for fundraising, including data protection and gambling law, and that we uphold the Fundraising Regulator Code of Practice 
• Support with diary management and coordinate meetings 
• Provide administrative support for the grants and philanthropy team

Who are we?

Recently named Third Sector Charity of the Year 2018, we are a rapidly growing charity, committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

Our exciting job role!

The Central Operations Officer is integral to ensuring that our community gets the very best experience from us.  From handling first communications and processing income, through to ensuring that appropriate thank you letters/emails are received, along with other communications, you will be ensure that our community are placed at the centre of all we do.

This role is full time - 37.5 hours and will be based in our Farnborough office, with some out‑of‑hours working.

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community. 

According to the job description you should also have proven experience of working in a busy administrative support role and an understanding of fundraising work.  You must also have the ability to deliver a consistent level of service and be able to work under pressure, often to short timescales.

If this is for you, we’d love to hear from you!

What we'd like to give you:

- Salary c.£23,000 per annum (dependent on experience)

- 25 days holiday plus bank holidays – pro rata for part-time contracts (we also close at Christmas in return for you volunteering 3 charity days per year*)

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Loads of other great benefits, plus an amazing culture to work in, a great team and lots of fun (and cake!)

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

Advert close date: Sunday, 26th January 2020

More about us:

Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team: 

Don’t forget to check out our short videos (you can find the on our You Tube channel) to find out more about our culture and what it is like to work at The Brain Tumour Charity. 

Did you know that in addition to being recently crowned Third Sector Charity of the Year, we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey? Whilst we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

For more information, please visit our website!

We reserve the right to close the advert early in the event of receiving a sufficient number of applications and may extend the advert if we don't find our perfect team mate!

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

*subject to qualifying criteria

We are looking for a confident and self-motivated Development and Digital Assistant to join Arvon’s team. In this new role you will report to the Head of Development and work closely with colleagues in the Communications and Digital team. The Development and Digital Assistant will act as the first point of contact for those wishing to support Arvon, manage the individual membership scheme and assist in the implementation of Arvon’s digital strategy.

Location: The post-holder will be based at Arvon’s National Office, Free Word, Farringdon, London EC1R 3GA
Salary: Salary: £16,800 p.a. (equivalent to £21,000 for full-time role)
Hours: 30 hours per week (part-time, 4 days per week)
Closing date for applications: Monday 3 February 2020
Interview date: Tuesday 11 February 2020

For further details and advice on how to apply, please refer to Careers page on the Arvon website.

Contract: Permanent,Full time

Hours: 35 hours per week

Closing Date: 12th February 2020

Interview Date: tbc

As a Retail Manager based in our Kemp Town, Brighton Marie Curie Charity Shop, you will be accountable for achieving maximum sales within the shop ensuring that direct costs are kept to a minimum. Using best charity retail practice, creative flair, and an ability to lead by example, you will enable the shop team to create an inviting shop which encourages sales and promotes excellent customer service.

Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.

Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas. You and your shop team will support the Area Manager in suggesting and implementing local initiatives to maximise sales and generate stock donations.

You will also support the recruiting, training and management of staff and volunteers leading by example providing regular updates to everyone involved, sharing good practice and promoting charity procedures and guidelines.

If you have a flair for retail and a real passion to work for a charity that really does make a difference to people, day in, day out, we want to hear from you.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.