Gifts Jobs

Do you enjoy working in a fast-paced environment where no two days are the same? Do you have a genuine interest and passion to make a difference to women and their children?  

We’re recruiting for an experienced Philanthropy Manager whose area of expertise securing multi-year, six-figure gifts from grant-making organisations; developing and managing a trusts and grants pipeline, including the application and reporting process, in order to build a reliable and sustainable income stream. The postholder will be responsible for all areas of trusts and grants fundraising, including writing compelling applications that solicit funding for Life’s vital work as well as reporting on our service delivery outcomes, maximising the opportunities for renewed funding. 

The Philanthropy Manager (Trusts, Grants and Foundations) will be responsible for delivering a strategic approach to trusts, grants and foundations; working with service delivery areas of the organisation as well as the finance department, in order to create compelling projects, with measurable outcomes that can be reported on. The postholder will be able to articulate these projects into cases for support within written applications, matching projects with appropriate funders and delivering a compelling ask. This role requires the development of a trusts, grants and foundations pipeline, from research through to reporting, ensuring a sustainable and maximised income stream. 

About Life:  

Life’s a national pregnancy and maternal support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.  

Our services include    

• Supported housing and community support    
• Counselling and skilled listening    
• Free pregnancy tests and baby supplies   

Our values  

All our work is underpinned by the following universal human values:  

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

The role

This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office.  You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.

Key responsibilities of the role include:

• Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
• Maintaining employment records and updating internal databases.
• Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
• Serving as the initial point of contact for all employee-related queries.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
• Skilled in prioritising workload, managing time efficiently, and adeptly handling
  conflicting priorities to meet deadlines.
• Detail orientated; able to ensure accuracy and precision in all tasks and
  documentation.
• Strong communicator - able to clearly communicate and have good listening skills.
• Able to sensitively and carefully manage confidential information.
• Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.

Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.

We are looking for someone who is passionate about making a real difference to the lives of children living with serious illness/ disability or mental health crises in hospital by making our case to donors, trusts and corporate organisations to fund our work in children’s hospitals.

We have an opportunity to fill a brand-new role within the charity - a bid writer/fundraiser to research, design, write and submit detailed applications for capital and revenue funds to support our services. This will be an exceptional opportunity for a gifted and driven individual to build new networks and to establish, develop and maintain new fundraising initiatives for the charity.

We are looking for a talented fundraiser, ideally with a background in the cultural sector to join the Gardens, Libraries & Museums (GLAM) Team within the Development and Alumni Engagement team of the University of Oxford.

In this role in any given week you might see a dodo, extraordinary thousand-year old Chinese ceramics, insects collected by Darwin, the first scientifically described dinosaur and drawings by John Ruskin, as well as work on projects involving saving the largest flower in the world or supporting world-leading restitution work.

The collections are important and renowned on their own accounts, but also play a key role in the University’s research.  In addition, they are the open doors to the University of Oxford, encouraging a diverse range of communities to engage with our academics and curators.

About the role:

Your role will include fundraising to support the various institutions, working with individuals, trusts and corporations.  You will be responsible for a portfolio of donors, including prospecting and stewardship.  As part of the wider GLAM fundraising team, you will also be responsible for delivery of stewardship events and get involved with wider appeal activities.  You will work with curators and Directors in the various institutions and have the opportunity to frame appealing projects to present to prospects.

This is an opportunity to raise funds to support some of the most beautiful and significant objects and collections in the country, and to work as part of the highly successful fundraising team at the University of Oxford.

What We Offer:

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

• Flexible hybrid working
• An excellent contributory pension scheme
• 38 days annual leave
• Membership to CASE
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Membership to a variety of social and sports clubs
• Discounted bus travel and Season Ticket travel loans

Application process:

• Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.
• Applications must include of a CV and a letter of application, in your own words (in PDF format), outlining your motivations to apply for this role, your relevant experience and how you meet the criteria of the person specification.     

Only applications received before 12.00 noon on 14 May 2024 can be considered.

Interviews are currently scheduled to take place on 24 May 2024, in person in Oxford.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

We are looking for a Trust Fundraiser and Case Support Officer to join a team with a well known national health and social welfare charity, to secure income from medium-sized grant-giving charitable trusts and foundations.

This is a hybrid role with one day a week in the London office.

The Charity
A warm and collaborative charity, dedicated to supporting people through the most difficult times of their lives from palliative and bereavement care to supporting families with the loss of a loved one.

You will be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including structured induction programme and learning and development opportunities to aid career progression, 27 days holiday - rising to 33 with length of service plus bank holidays and a company pension scheme as well as much more.

The Role
Join a team of four to research new trust opportunities, provide first class stewardship to a portfolio of donors, seeking to retain them as well as uplift their donations, wherever possible.

Carft compelling funding applications to secure gifts ranging from £10-30k.

Support service information requests from fundraising teams and translate them into project briefs and compelling case for support materials.

Maintain accurate, up to date and comprehensive records of trusts on the fundraising database or CRM system (currently Raisers Edge).

The Candidate
Experience of securing gifts of over 10k from trusts.

Experience of maintaining relationships with funders and providing tailored donor care and stewardship plans.

Experience of project-based fundraising and the development of restricted and unrestricted propositions within a fundraising team .

Experience of developing pipelines of trust income and activity.

IMPORTANT NOTE

Please note this charity will interview on a rolling basis, so do get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Position: Philanthropy Manager
Contract: 18 months fixed term contract
Hours: Full-time (35 hours a week)
Location: Office-based in London, N4 with flexibility to work remotely.
Salary: £41,260 - £43,735 per annum, plus excellent benefits  
Salary Band: Band F2

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.  

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you an experienced, confident, and articulate philanthropy fundraiser?

We have a fantastic opportunity for you to develop and build upon your fundraising prowess and management skills.

We’re looking to appoint a talented Philanthropy Manager to join our ambitious team. You’ll have a proven track record of securing major gifts and line management experience.

We’re delivering some of the most exciting major gift fundraising in the UK. Our philanthropy team has grown significantly over the past few years, and we’re focused on raising over £1.8m in 2024.

In this role, you’ll have three direct line reports and alongside the Head of the team be responsible for the budgeting and planning for various work streams.

Working with the team you’ll be securing significant gifts to help us deliver services to people living with MS. We work hand-in-hand with our Research team to raise funds for our pioneering research programme.

You’ll also have your own portfolio, identifying, engaging and stewarding a mix of cold and warm philanthropists, senior volunteers and prospects. We’re looking for a dynamic and confident major donor fundraiser to maximise income growth from HNWIs.

Managers across Philanthropy and Partnerships work together very closely support the overarching approach to high value fundraising.

We have a highly committed Appeal Board, which brings together high profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future.

Now is an exciting time to join us at the MS Society. Our investment in research is to double over a decade and we have developed a research-focused national appeal, the Stop MS Appeal.

Our Stop MS appeal is well underway, with over £80 million of our £100 million target achieved, and is a major focus of our work. This will allow us to invest millions in ground breaking research, all with the goal of stopping MS as we know it.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Please note this is a fixed term contracted role for 18 months.

Closing date for applications: 9am on Thursday 16 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• gender
• race
• disability
• sexual orientation
• religion or belief
• pregnancy
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

Sidney Sussex College, Cambridge is seeking to appoint a Development Manager to lead the College’s regular giving and young alumni programmes. 

Development Manager
Location: Cambridge, CB2 3HU
Contract: Permanent, Full-time
Salary: Between £32,332 to £44,263 per annum (depending on experience)

This is an exciting time to be joining Sidney and support the new senior leadership team’s ambitious plans for the future of the College and its students.

Working with the Development Director, the Development Manager will be responsible for all aspects of our regular giving and young alumni programme:

• Lead a sustainable and effective regular giving programme and increase participation across all year groups through campaigns such as Telethons and Giving Days, sourcing and securing match gifts as needed.
• Face to face fundraising and donor engagement of our small to mid-level donors; cultivating and raising gifts between £1,000 - £10,000 from alumni and friends, managing a pipeline of prospects and building relationships with existing and new prospects.
• Continue developing a student and young alumni programme that offers opportunities for networking and mentoring and encouraging fundraising participation among recent graduates.

Creative, impactful and results driven, this is an exciting opportunity for a talented project manager with an exemplary track record in a fundraising, marketing/communications, or sales.  This post will also suit someone who enjoys building relationships and working in a small team, while collaborating across departments, collegiate Cambridge and the University.

Sidney Sussex College is well known across the University and Cambridge Colleges for having a warm community spirit, fantastic city centre location and friendly atmosphere.  Our students, Fellows, and staff come from all backgrounds and all over the world, drawn by the University of Cambridge's world-class reputation and Sidney's commitment to inclusivity, and excellence in teaching and research.

This is a full-time, permanent post involving 37.5 hours per week; while based in Cambridge, some partial remote/flexible working can be considered for the right candidate.  The salary is based between points 37 and 48 on the University’s single salary spine, currently equating between £32,332 to £44,263 per annum, dependent on experience.

The closing date of application is 9.00 am Friday 17 May 2024 with first round interviews expected to take place w/c 20 May 2024. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Any offer of appointment is subject to the receipt of two satisfactory references; verification of identity and qualifications; and eligibility to work in the UK.

Sidney Sussex College is an equal opportunities employer and welcomes diversity amongst its students, staff, Fellows and visitors, recognising the particular contributions to the achievements of the College’s mission that can be made by individuals from a wide range of backgrounds and experience.

No agencies please.

Make a Lasting Impact: Philanthropy Manager

Join the MS Society as our Philanthropy Manager and be part of a passionate team dedicated to stopping multiple sclerosis. This is an exciting 18-month fixed-term contract opportunity for an experienced major donor fundraiser to make a significant difference.

The Role:

• Develop and manage a portfolio of high-net-worth individuals, cultivating relationships to secure substantial philanthropic gifts.
• Lead a team of three Philanthropy Officers, providing guidance and support to achieve ambitious fundraising targets.
• Collaborate closely with the Head of Philanthropy and Special Events, contributing to the overall strategy and implementation of the Philanthropy programme.
• Represent the MS Society at high-profile events and meetings, engaging with influential individuals and key stakeholders.

What We Offer:

• Salary: £41,260 - £43,735 per annum plus excellent benefits.
• Hybrid working: Office-based in London, N4, with flexibility to work remotely.
• Career growth: Opportunities for professional development and training.
• Inclusive culture: We value diversity and promote an environment where everyone can thrive.
• Meaningful work: Contribute to our mission of stopping multiple sclerosis and supporting those affected by the condition.

About You:

• Extensive experience in securing five and six-figure major gifts from individuals in a charity environment.
• Proven success in identifying, cultivating, and inspiring philanthropists to support the cause.
• Excellent interpersonal and networking skills, with the ability to build strong relationships with a diverse range of stakeholders.
• Outstanding written and verbal communication abilities, tailored to various audiences and platforms.
• Exceptional organisational and time management skills, with the ability to prioritise and work under pressure.

The MS Society: We are a community of people living with multiple sclerosis, scientists, campaigners, volunteers, and fundraisers, united in our mission to stop MS. Our work is driven by the hopes and aspirations of those affected by the condition, and we campaign at all levels, fund ground-breaking research, and provide award-winning support and information.

Join Our Mission: If you're passionate about making a lasting impact and want to be part of a dedicated team, we want to hear from you. Apply now by submitting your CV and a supporting statement showcasing how you meet the essential criteria.

Together, we are strong enough to stop MS.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

If you are passionate about equitable access to healthcare, thrive in a diverse workplace and have a keen sense to spot fundraising opportunities, this opportunity with DNDi may be interesting for you.

The Drugs for Neglected Diseases initiative (DNDi) is an international, not-for-profit research and development (R&D) organization that develops and delivers new treatments for neglected diseases affecting millions of the world’s poorest people.

We’re looking for an experienced prospect researcher with strong analytical skills and an excellent knowledge of the global philanthropic space to join our Private Sector Fundraising team. You will be joining a growing major gifts programme with ambitious goals and a strong new business focus.

Someone with prospect research experience in a global health, scientific or medical non-profit setting, and the ability to move comfortably between the worlds of research and philanthropy and to identify opportunities beyond the obvious will be ideal.

Specific responsibilities focus on:

• Assist in developing a proactive and growth-focused prospect research strategy that aligns with DNDi's fundraising plans and strategic priorities.
• Contribute to developing a visibility strategy for DNDi through the identification and tracking of prizes and relevant philanthropic and global health conferences.
•  Identify, track, and report on prospective donors for various funding priorities, ensuring they meet fundraising ambitions.
• Make data-driven recommendations to support the cultivation of new prospects and the management of key donor relationships.
• Present research results through written reports and presentations for various audiences.
• Conduct ethical screening and due diligence research on prospects and donors to ensure compliance with DNDi's policies and data protection regulations.
• Manage prospect research related relationships (contractual and budgetary aspects) and monitor expenditure for resource optimization.

An interesting candidate would be someone with

• A deep understanding of the global philanthropic landscape and strong in-depth knowledge of the philanthropic landscape in at least 3-4 countries (US, UK landscape is vital and knowledge of additional markets (Switzerland, Germany, Netherlands or Sweden) highly regarded) with some focus on prospect research experience in developing markets.
• Master’s degree or equivalent with a Minimum 6 years’ relevant experience in prospect research experience or a strong equivalent (eg other roles within fundraising) for international NGOs, scientific organisations or organizations with global public health relevance. Some experience with medical research or neglected tropical diseases would be highly regarded.
• Someone who is driven and able to work effectively in a remote team environment and matrix structure

Location: UK, remote or hybrid in London. (The person may be based remotely or with the possibility of being able to work in a hybrid mode in London from MSF’s office 2-3 days per week.)

Position details: This role is fixed term for 24-months (with possibilities for renewal) and with a 35-hour week

If the above sounds interesting, you can refer to the detailed Job description attached to this advert 

Key Impact Areas

 Maximise Giving

You will implement a philanthropic giving strategy that significantly shifts the museums approach towards the generation of substantial philanthropic income and that supports the Museum's vision and mission. You will work collaboratively with the Executive, Board of Trustees and senior leadership team to establish a long-term plan and supporting fundraising strategies that align and help the museum move forward with its objectives.

 Cultivate and Steward Donors

You will actively cultivate and steward relationships with potential and existing donors, for major new, repeat and legacy gifts, significantly raising the profile of Beamish, generating excitement and a desire to support Beamish now and into the future across a range of projects.  These will be supported by stewardship plans that foster mutual trust to secure ongoing support. 

Reputation and Engagement

You will build the profile of the Museum through donor engagement.  You will personally manage a portfolio of prospective donors, guiding them through the cultivation process, and ultimately securing new funding. You will work closely with the CEO building new networks, opening new doors and linking with communities in support of the museum's philanthropic goals and furthering its reputation and that of the sector.

Successful Philanthropy Team

You will ensure a high performing team is in place that supports Beamish’s Philanthropic strategy, imbuing a culture of innovation and enterprise across the museum. The team will ensure day to day delivery of the function, including to trusts and grants, provide excellent customer service, and produce timely data to support and measure the impact of all giving.  The team will champion equality, diversity and sustainability and creating a strong culture of philanthropy throughout Beamish. 

Essential Qualities, Experience and Knowledge

• Significant experience working at a senior level, building strong relationships with supporters who can give at a six/seven figure level.
• Demonstrable extensive networks, including trusts and foundations, corporate partners and high net worth individuals.
• Personal track record of securing six figure donations from Trusts and Foundations
• An excellent communicator who can inspire staff, volunteers and colleagues in taking our philanthropic strategy forwards.
• Outstanding interpersonal skills including tact, sophistication and gravitas 
• ·Able to work collaboratively, engaging with colleagues to design robust project proposals and reporting, monitoring and evaluation systems
• Skilled in utilising financial information including project budgets
• A commitment to Beamish’s mission, objectives and guiding principles.
• Strong intellectual curiosity and the ability to articulate the museums range of programmes and strategies in a compelling way
• Tenacious, self-starter, who thrives in a fluid, entrepreneurial context
• Have, or be able to build, local knowledge quickly
• Knowledge and understanding of the legal, regulatory and ethical environment of fundraising

Desirable Qualities, Experience and Knowledge

• Experience of managing successful partnerships with significant grant givers including The National Lottery Heritage Fund and Arts Council
• Experience of high value fundraising in the following areas: community action, arts and culture, health & wellbeing, Education programmes, museums and collections, the environment / conservation
• Outstanding research and written skills
• Experience of working with a fundraising database to maximise relationship development

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries. 

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

 Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £22,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website.

How to apply:

Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We have an exciting opportunity for a Deputy Director Fundraising Communications to join our high performing charity team.
 
Already one of the best performing NHS Charities in the sector, with an annual income of £4m, we have a new opening for an inspirational and committed Deputy Director Fundraising Communications to lead our fundraising and communications strategies and to take our income to a new level.
 
We have ambitious plans to support the NHS here in Nottingham by running multiple £m campaigns across a range of services, including our Children’s Hospital and our Regional Cancer Centre.
 
Every day hundreds of patients and families choose to support Nottingham’s NHS hospital because of the incredible care they have received.
 
Your role will be to develop a strategy that increases our supporter acquisition, improves our donor retention and maximises that support to reach our goals.
 
You will need to be a strategist and a detailed analyst, excel with budgets, reports and presentations, and lead a team of committed fundraisers across a range of income streams.
 
You will be a natural and enthusiastic leader, who can direct, support and inspire a high-performing team.
 
With experience of working in a complex environment, you will be organised with a high-level of attention to detail, plus have the ability to work alongside adjacent departments in Nottingham University Hospitals NHS Trust.
 
We are looking for someone who is dynamic, creative, ambitious and team-oriented, with proven experience working for a fast-paced organisation.
 
As well as evidence of high-level strategic thinking, you will be comfortable diving into the day-to-day work, and so a broad skill set is a must together with a sharp focus on delivering return-on-investment, demonstrating impact of campaigns on revenue, and building our audiences.
 
This is a complex role requiring a high level of political acumen, excellent relationship skills and a desire to improve our ability and capacity to generate income at every level, from digital fundraising to major gifts.
 
The Charity has been serving the Hospital Trust for 17 years and has given over £60m funding for specialist equipment, medical research, enhancements to the hospital environment, and staff wellbeing and support programmes.
 
If you feel you have the right blend of skills and experience to lead this vital function for the Charity, then please do get in touch.
 
This role will be appointed on a permanent and Full-Time basis and there are options for Hybrid-Working - salary of circa £60,000 according to experience.

We are looking for a Philanthropy Manager for an 18 month contract, to join an inspiring health charity to identify, engage and steward a mix of cold and warm philanthropists, senior volunteers and prospects.

This is a London based hybrid role with flexible home working options.

The Charity
A passionate health charity focused on funding world-leading research and campaigning for peoples rights, with an ultimate goal of finding treatments for everyone. They have a wonderful, collaborative and supportive working culture with a staff of c270 people, securing c28m last year.

They offer some fantastic benefits including, 38 days annual leave (including bank holidays), a generous sick pay entitlement, flexible working, with Smart working options (with the opportunity to work remotely and find a smart working pattern that suits all!

The Role
Deliver the teams business plan and contribute to the achievement of strategic aims and priorities
Lead on raising income through account management of an appropriate portfolio of individuals
Manage three Philanthropy Officers, overseeing performance and development
Lead on building, updating and generating a portfolio of philanthropists and pipeline to raise philanthropy income

The Candidate
Working knowledge of the principles of high value / major gift / philanthropy fundraising
Extensive experience of personally securing five and six figure major gifts from individuals in a charity environment.
Experience of creating successful bespoke proposals or asks for philanthropists or other potential high value donors.
Experience leading and managing fundraising staff.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.