Are you a highly experienced, driven and proactive finance & operations professional? Are you passionate about creativity and social impact? Would you like to join a multi-award-winning charity at a time of exceptional growth and impact? We would love to hear from you.
Create has just entered Year Five of its ambitious seven-year strategy to double its reach/impact by the charity’s 25th anniversary in 2028. As the charity progresses into this critical phase of development, we have been awarded a major (£320k) grant to support capacity building. This will enable the further implementation of Salesforce as the charity’s CRM, focusing on the project management and finance functions of operation, transforming efficiency and reducing administrative strain. This will be achieved by creating the position of Technical Project Lead to project manage and oversee implementation of Salesforce; increasing capacity in the finance team by appointing a Finance Manager; and implementing new cloud-based financial accounting software to work alongside Salesforce. This is an incredibly exciting time to join the charity and make your mark.
The Director of Finance & Operations will direct, administer and coordinate the financial, governance, HR, IT and operational activities of the charity in accordance with company policies and the Strategic Plan established by the Chief Executive (CE) and the Board of Trustees, and to assure the quality, effectiveness and efficiency of the planning, delivery and reporting of these activities.
Salary: £46,000-£51,000 per annum depending on experience.
How to apply
Download the application pack from our website which includes a full job description and person specification.
The deadline for applications is 9am on Wednesday 7 May 2025.
1st Interviews: Thursday 15 May at Create’s offices
2nd Interviews: Tuesday 20 May at Create’s offices
To apply, please send a completed application form with a short email providing a telephone number where you can be contacted in confidence.
Completed application forms should be returned to Create with the job title in the subject field).
Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and welcomes applications from disabled people and people of all ethnicities.
No agencies / consultancies.
Registered Charity 
21 - 50
The client requests no contact from agencies or media sales.
Thank you!
Do you have a keen eye for detail and enjoy working with data in a structured way?
Join our team at the Motor Neurone Disease (MND) Association as an Income Assistant and help support the accurate and efficient processing of supporter donations.
We're looking for an Income Assistant to join our Income Team in Northampton (with hybrid working available). This role offers the chance to provide vital administrative support and ensure excellent service to our valued supporters.
Key Responsibilities:
As an Income Assistant, you'll be part of a friendly, dedicated team ensuring income is processed efficiently and in line with key standards.
- Accurately process income on to the Raiser's Edge database, ensuring correct and consistent coding and record linking
- Prepare income batches for processing
- Support the preparation of manual Gift Aid sponsorship claims
- Maintain accurate records and ensure database updates are completed correctly
- Handle income-related queries and amendments within agreed timescales
- Follow all relevant compliance procedures, including Data Protection, HMRC and audit guidelines
- Respond to phone, email and written enquiries to support high standards of supporter care
- Provide general administrative support to the wider team as needed
- Help support an inclusive and respectful environment by following our equality, diversity and inclusion principles and our Association Values.
About You:
You'll bring strong administrative skills and attention to detail to the Income Assistant role, along with a positive approach to team working.
- Experience in general administration
- Comfortable using databases and checking data for accuracy
- Proficient in Microsoft Office, especially Word, Excel and Outlook
- Clear and confident communicator, both verbally and in writing
- Able to handle phone and email queries with care and professionalism
- A collaborative team member with a proactive approach
- Strong time management skills and attention to detail
- Flexible and adaptable to a range of duties
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.
(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may also be required to meet business needs.)
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Previous experience in general administration duties
- Experience of using databases and proven ability to process and check data accurately and consistently
- Advanced knowledge of Microsoft Office (Word, Excel and Outlook)
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you're looking for a meaningful role where your attention to detail and organisational skills will make a real difference, we'd love to hear from you.
Apply now to join us as an Income Assistant and be part of a supportive team helping to deliver high standards for our members, donors and supporters.
The client requests no contact from agencies or media sales.