Global jobs

Emmaus UK is looking for a new Regional Communications Officer to directly support Emmaus communities in the North East and Yorkshire.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

You will have excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

About Emmaus

Emmaus is a movement of charities that support people who have experienced homelessness and poverty. In our local Emmaus communities, we end homelessness one person at a time.

No one’s life should be defined by homelessness. Together, we support people to put their lives back on track and build a better future. We see the person, their strengths, and the future they want to create. Building on each person’s abilities, Emmaus offers skills and work opportunities with a home and place to belong – we’re there at every step of their journey out of homelessness.

Emmaus UK is a national charity that supports and connects all Emmaus communities and groups across the UK. We bring people together, amplifying their voices and experiences to campaign for fundamental change to prevent homelessness and end this crisis.

How to apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us, the email address can be found in the application pack with ‘Regional Communications Officer (North)’ in the subject field.

Please ensure you download the job pack below and refer to the job description and person specification when completing your application form.

The deadline for applications is 10am on Monday 22 September 2025. Those shortlisted will be invited to an interview conducted via Microsoft Teams during the week commencing Monday 29 September.

If you would like to arrange an informal discussion about the role, please email us, the email address can be found in the application pack.

Community Relationship Fundraiser

Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)

Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.

Deadline for applications: 19th September 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: Late September (interviews conducted remotely)

Start date in role: Late October / early November

Rare opportunity: Create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)

- Annual leave entitlement increases to 37 days following 5 years of service

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.

Job purpose:

Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.

You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives. 

Make sure you take a look at the job description for further information.

Specifically seeking candidates with:

Essential

• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies 

• Previous experience of working successfully within a fundraising role & good knowledge of the charity sector 

• Proven experience of working to and achieving financial targets 

• Strong ability to innovate and drive income growth across different fundraising channels 

• Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team 

• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences 

• Good interpersonal and verbal communication skills, professional telephone manner. 

• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary. 

• Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties 

• Ability to work proactively and independently 

Desirable

• Ability to analyse data to identify trends and report on findings to support decision making processes 

• Experience of using a CRM database

• Knowledge and understanding of fundraising rules and regulations 

Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Join us today and be part of the solution! 

Role summary

The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.

Terms and conditions

Salary: £21,064.54 pro rata (£29,489.77 FTE)  

Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.

Location: The Minster Centre, Queens Park, NW6 6RD

Contract: Part time, permanent

Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service

Annual leave: 33 days (including bank holidays) 

Responsible for: Receptionists

Reports to: Facilities and Membership Manager

How to apply

Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.

We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.

To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.

If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.

Background

The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.

The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.

Job summary

The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.

Duties and responsibilities

Oversee and manage the Reception Team

• Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.

General management of Reception

• Receive and welcome visitors.
• Co-ordinate access to the building, opening and closing of the building.
• Respond appropriately to emergencies.
• Order stationary and other supplies as requested.
• Manage petty cash.
• Keep the reception area tidy.
• Ensure there are adequate supplies of daily refreshments and organise catering for specific events.

Event and training support

• Set up for events and assist with special or evening events when requested.
• Organise and keep track of First Aid and Fire Marshal trainings.

Administration

• Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
• Deal with room booking enquiries and bookings for events.
• Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
• Undertake data entry tasks, or similar, in quiet periods.
• Deal with customer queries or complaints politely and positively.

Facilities

• Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
• Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
• Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
• Undertake small repairs of damaged equipment or fixings.

IT support

• Field/triage general IT Support emails with the IT Team.
• Diagnose and resolve equipment issues on site.
• Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
• Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
• Manage tutor Zoom accounts.
• Schedule Zoom sessions.

Student support and progression 

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years. 
• Oversee the recording of student progression. 
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information. 

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.

About us  

We’re Morden College: an almshouse charity providing older people with housing in south-east London. At the heart of everything we do is our goal to improve the lives of our residents so that they can live well for as long as possible. Our community of 250 older people live in Morden College’s almshouse accommodation at Blackheath and Beckenham, and in our care home. We are committed to enabling our residents to live independent, fulfilling, and healthy lives while receiving the right level of support when needed. Residents enjoy a range of events and activities to take part in, and each site offers facilities for socialising including putting and croquet lawns, bars, and Café 19 in the John Morden Centre at Blackheath. 

As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive. 

About the role and who we are looking for 

We are seeking a Sustainability and Evaluation Officer to play a vital role in helping us build the foundations of our sustainability and impact work during a key period of organisational development and change. 

Reporting to our Sustainability and Impact Lead, this role will provide essential analytical, coordination, and stakeholder engagement support as we: 

• Develop and implement a Monitoring, Evaluation and Learning (MEL) framework 

• Complete our first environmental and social impact baseline assessment 

• Prepare our first Sustainability and Impact Report 

• Begin embedding ESG (Environmental, Social, and Governance) and sustainability principles into all aspects of our operations and services. 

Much of this work will involve identifying and organising data currently dispersed across the organisation (e.g. spreadsheets, systems, teams), contributing to the development of a new CRM system, and building processes and tools that enable us to better measure, evaluate and communicate our impact. 

You will work closely with colleagues across all departments – particularly in resident services, property, hospitality & commercial, IT and finance – as well as with residents and external partners.  You’ll also help ensure sustainability and impact considerations are built into how we make decisions, improve services, and report externally. 

This role is ideal for someone early to mid-career with strong data and evaluation skills, excellent attention to detail, and an interest in how environmental and social change happens within complex organisations.  If you’re proactive, values-driven, and excited to shape something new, we’d love to hear from you. 

Main duties and responsibilities    

1. Data discovery and management 

• Locate, clean, and organise data from across the charity (including resident services, environmental data, property portfolio, HR and finance) 

• Help define and implement consistent data collection processes to improve quality and accessibility of information 

2. Evaluation and learning 

• Support the development and implementation of our Monitoring, Evaluation and Learning (MEL) framework 

• Conduct or contribute to evaluations using both quantitative and qualitative methods 

• Gather resident feedback through interviews, surveys, focus groups, or other participatory methods 

3. Sustainability and ESG support 

• Assist in collating environmental and ESG data (e.g. waste, water, energy, transport, emissions) from across our sites and operations 

• Support the analysis and presentation of environmental data for our baseline assessment and future reporting 

• Contribute to the integration of ESG standards into reporting and planning 

4. System and process development 

• Work with colleagues and external providers to define impact-related data requirements for our new CRM system 

• Support data migration, clean-up, and integration activities linked to sustainability and impact 

5. Reporting and communication 

• Contribute to the development of our first Sustainability and Impact Report 

• Produce clear, accessible summaries, visualisations, dashboards, and insights for internal and external audiences

6. Grants and service impact 

• Support the monitoring and analysis of our charitable giving and grant-making (including out-pensions and grant organisations) 

• Help identify how we can better evidence the impact of our services to residents and other stakeholders 

7. Coordination and admin support 

• Provide administrative, scheduling, and coordination support across sustainability and evaluation projects 

• Contribute to stakeholder engagement activities with residents, partners and staff 

Person specification 

Essential 

• Experience working with data: gathering, cleaning, analysing, and presenting it clearly and effectively 

• Knowledge of evaluation and research methods (qualitative and quantitative) 

• Understanding of MEL, impact evaluation, or theory of change approaches 

• Strong interpersonal and communication skills; able to build trust, work collaboratively, and explain complex ideas in accessible ways 

• Strong organisational and project management skills with attention to detail 

• Ability to work independently, take initiative, and manage multiple priorities 

• Comfortable using Excel and other data tools (e.g. Power BI, Tableau, survey tools) 

• Interest or experience in ESG, sustainability, or social impact 

• Awareness of data ethics, confidentiality, and responsible data use 

Desirable 

• Experience working in a housing, charity or public sector, environment 

• Familiarity with CRM systems and experience supporting system development or data migration 

• Knowledge of ESG or sustainability frameworks (e.g. SRS, SDGs, GRI, TCFD) 

• Experience engaging with service users, residents, or communities in a participatory way 

• Experience working with or engaging older people, particularly in residential, community, or service settings 

This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.  It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process

About Chiva
Chiva works to ensure that children and young people living with HIV have the support and opportunities they need to live well and achieve their greatest potential. We believe they deserve to have their voices heard and taken seriously. We place their experiences and views at the heart of everything we do and are led by their priorities from shaping services to influencing policy, research priorities and professional practice.

Job purpose:
We’re looking for a Participation Officer to ensure that the voices of children and young people living with HIV are at the heart of Chiva’s work.

We’re looking for someone who is passionate about youth empowerment, skilled in participation practice, and confident working with diverse groups of young people.

In this role, you will:

• Support and develop the Chiva Youth Committee (CYC) to shape our charity’s direction and decisions.
• Organise CYC events, campaigns, and support their delivery of the annual Chiva conference CYC led symposium.
• Seek opportunities for young people to influence policy, practice, and raise public awareness.
• Build strong relationships with health professionals, policy makers, and international youth networks.

We want someone with:

• Extensive experience of working directly with young people in a support role.
• A passion for youth engagement and leadership development. 
• Great facilitation, organisation, and communication skills.
• A strong commitment to equity, diversity, and inclusion.

Why Join Us?

• You will play a vital role in shaping the future for young people living with HIV.
• You will get to work in a supportive, inclusive, and values driven team.
• You will be part of a charity with a strong community where young people’s voices genuinely drive change.

Those with lived experience of HIV are especially encouraged to apply.

Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.

Please see the website link for the full job description and details on how to apply.

Deadline for applications: Thursday 25th September 2025 at 5pm.

Interviews to take place on Tuesday 7th and Wednesday 8th October.

International Programmes & Partnerships Support Co-ordinator 

Reports to: Programme Development & Partnerships Manager 

Status: Full-time (40 hours per week) 

Terms of Employment: Permanent 

Salary: £26k-£30k p.a. gross (dependent on experience) 

Location: Birmingham/London 

Deadline for Applications: 26th September 2025 

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date. 

Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. 

Role summary: 

We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders. 

We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.   

You will bring your enthusiasm and creativity to help us: 

• Grow our grant income to support our range of exciting new projects 

• Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve; 

• Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation. 

What We Offer 

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. 

• Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays) 

• Personal learning and development opportunities. 

• Automatic enrolment into our workplace Pension Plan (option to opt out). 

• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. 

• Free office car park for staff (Birmingham office). 

 The Team: 

We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected. 

The Role 

Key Responsibilities 

Grants Administration and Co-ordination 

• Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help. 

• Coordination of the due diligence process with partners. 

• Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding. 

• Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings. 

• Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards. 

• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting. 

• Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities. 

• Maintenance of records and files in line with IH document management and IT policies. 

• Liaise with the  finance team to ensure grants have been received and are allocated / restricted as appropriate.  

• Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested. 

Compliance and Reporting 

• Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports. 

• Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools. 

• Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff. 

Researching Funding Opportunities  

• Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates. 

• Grow the support of current funders, identifying opportunities for them to continue their support.  

• Maintain and update the database and tracker sheet with details of projects and relevant funding streams. 

 Proposals and Funding Applications  

• Develop a comprehensive knowledge of the organisation and its work. 

• Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities. 

• Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors. 

• Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas. 

• Support the programmes team in the on-going development of departmental strategy.  

 Partner and Donor Relationships 

• Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.  

• Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.  

• Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity. 

 Other Responsibilities:  

• Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan. 

• Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues. 

• Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs. 

• Prepare feedback reports for donors and other stakeholders within appropriate timeframes. 

• Provide marketing colleagues with appropriate beneficiary data and case study material etc. 

• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews. 

• Review budgets and communicate any changes where needed. 

• Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding. 

• Contribute to department workplans, help set budgets and manage programme funds. 

• Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting 

• To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation 

• Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects 

• Any other duties commensurate with the accountabilities of the post.   

*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. 

Person Specification 

Qualifications  

Educated to degree level or equivalent. 

Skills and Experience 

Essential 

• Familiarity with humanitarian programming; 

• Prior experience working in non-profits/charities and familiarity with partner/donor requirements; 

• Excellent writing skills in English; 

• Excellent interpersonal skills.  Able to communicate with a wide range of people both internally and externally in person, by phone and email. 

• Excellent organisational skills and ability to meet multiple deadlines in a busy office environment; 

• Detail-oriented with good multi-tasking abilities and communication skills, both oral and written; 

• Able to work well both within a team and independently in a challenging and fast-moving multicultural environment; 

• Sound IT skills in MS Office and experience of using databases; 

• Right to work in the UK. 

Desirable

Knowledge of Arabic and/or Urdu language (speaking, reading, editing) 

Competencies 

Goal Orientation: 

• Pursues tasks / goals with energy, drive and need for completion 

• Pre-empts problems by seeking guidance or taking action an issue, task or project within their role 

• Is customer focused 

Innovation and Creativity 

• Does not assume the usual way of doing something is the best way 

• Volunteers ideas and suggestions for improvement 

• Accepts mistakes and is willing to learn from them 

Self-Management  

• Plans and prioritises work effectively 

• Is solution rather than problem focused 

• Takes responsibility for own workload 

Communication and Relationship Management 

• Clearly identifies and articulates the key messages to be conveyed 

• Understands the impact of their communication 

• Takes time to build and maintain contacts and partners. 

Teamwork & Collaboration 

• Understands the benefits of teamwork and contributes willingly 

• Listens to the views of others 

• Understands the impact of their behaviour on others and adapts behaviour where appropriate. 

 Flexibility 

The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

How to Apply 

It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications. 

It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do. 

To apply, please email your CV and covering letter to us detailing how you meet the requirements.

We regret that only shortlisted candidates will be contacted. 

You must have proof that you have the right to work in the UK. 

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. 

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. 

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities 

Oversee Salesforce System: maintenance, administration, prioritisation and training  

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).  

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. 

• Maintain comprehensive documentation of Salesforce configurations and process. 

• Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.  

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.   

• Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.  

• Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.  

• Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.  

Form Assembly Management 

• Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. 

• Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.

Dashboard and Reporting Management  

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports

• Grants - tracker and applications analysis,

• Impact – dashboards and project reports

• Best Practice Metrics – support and create best practice reports 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will also be able to: 

• Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.

Support the Data Protection Officer in data protection matters. 

The successful candidate for this role will need to demonstrate: 

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. 

• Proficiency in Salesforce Lightning Experience.  

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets. 

• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. 

• Understanding of a Microsoft 365 environment 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment. 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

• Hours: Full time (flexible hours negotiable). 

• Start date: As soon as possible 

• Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). 

• Line manager: Finance Director 

Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

• To apply send your CV and a short cover letter by September 11th 

Do you enjoy turning data into meaningful insight that drives real impact?

We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. Our teams are growing, developing new skills, and embedding product-led ways of working to maximise the impact of new CRM and service tools.

We’re now looking for a Head of Data & Insight to lead this change. You’ll shape how data is managed and used across the Motor Neurone Disease (MND) Association — ensuring it’s accurate, secure, and drives decision-making at every level. Leading a skilled team, you’ll oversee reporting, analysis, and compliance, while providing high-quality insight to support our charitable objectives and make a real difference for people living with and affected by MND.

Key Responsibilities:

• Lead, manage, motivate and develop the Data and Insight team to provide expert support across the Association.
• Line manage 3 direct reports.
• Work with stakeholders to set priorities and agree deliverables.
• Oversee workflows to ensure deadlines and service level agreements are met.
• Maintain and continuously improve data quality standards.
• Ensure compliance with legislation including the General Data Protection Regulations.
• Provide guidance on regulatory and data protection matters to directors and senior managers.
• Advise on projects and initiatives, ensuring data and insight are effectively embedded in plans.
• Collaborate with Technology heads and actively contribute to leadership discussions and strategy.
• Support the delivery of the Association’s Digital, Data and Technology strategy.

About You:

• Extensive experience in managing large CRM or care systems, ideally in a fundraising or non-profit setting.
• Proven experience keeping up to date with compliance, data protection and other regulatory legislation.
• Skilled in resolving complex data protection challenges.
• Experienced in campaign and database analysis and management using advanced tools such as MS Dynamics, FastStats and SQL.
• Knowledgeable in customer relationship management principles.
• Able to motivate and develop a high-performing team.
• Collaborative, with the ability to work across teams and influence at all levels.
• Confident in explaining technical concepts in clear, accessible language.
• Advanced problem-solving ability.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

This is an exciting opportunity for a Head of Data & Insight who wants to make a real difference by ensuring data and insight are at the heart of decision-making. If you are ready to take the next step in your career, we’d love to hear from you.

LUX is seeking an exceptional Deputy Director to help lead its next chapter. This new senior role, created to strengthen internal capacity, operational resilience, and strategic delivery, will work closely with the recently appointed Director, Ali Roche, to shape and implement a vision for the organisation’s future. Overseeing operational and financial management, the Deputy Director will bring a broad skillset across finance, operations, HR, fundraising, legal, and governance to ensure LUX’s long-term success.

About Us

LUX is a publicly funded arts organisation and accredited museum that supports and promotes visual artists working with the moving image. Based in London and Glasgow, it delivers a range of activities including exhibitions, screenings, educational projects, commissioning and research.

It also manages Europe’s largest collection of films and videos made by artists and distributes them to museums, galleries and festivals around the world. We are a small organisation with offices in London and Glasgow. LUX’s collection is based at its London location in Waterlow Park, Highgate, North London, a beautiful location in a public park with its own gardens. LUX Scotland is based in Glasgow and delivers a public programme of activity in Scotland dedicated to supporting, developing and promoting artists’ moving image practices across the country. 

This is a rare opportunity to join LUX at a moment of renewal. Together with the Board and our dedicated team, you will help guide strategic growth, seize new opportunities, and uphold our artist-centred mission—building on LUXs rich history and commitment to championing artists’ moving image in the UK. The Deputy Director will lead on income generation, develop forward-thinking strategies, and help maintain and continue to build a vibrant, sustainable organisation for artists, collaborators and audiences.

Key Information:

Job Title: Deputy Director
Hours: 5 days a week (35 hours)
Salary: £45,000 pro-rata
Benefits Include: 25 days per year plus statutory holidays with an increase of 1 day per year worked up to a maximum of 30 days in total.
Location: This role is based at the LUX London office. This position will require at least 3 days per week working at the LUX office. Hybrid working options available.

The Deputy Director main responsibilities will include:

• Develop and maintain operational policies, procedures, and risk management aligned with organisational values and Arts Council Investment Principles.
• Co-lead the business plan and long-term strategy with the Director, translating goals into operational delivery.
• Oversee financial management, including budgeting, audits, payroll, procurement, cash flow, statutory reporting, and fundraising and income generation strategies, ensuring compliance and value for money.
• Prepare and submit quarterly and annual reports to public funders, ensuring data accuracy and compliance.
• Ensure legal and governance compliance across charity, company, employment, safeguarding, health & safety, and data protection; support the Board of Trustees with reports and governance documentation.
• Manage operations, including admin systems, IT, building maintenance, insurance, accessibility, sustainability, and lease compliance.
• Lead HR processes: recruitment, contracts, onboarding, appraisals, staff development, and fostering a positive, inclusive workplace with HR consultant support.
• Contribute to LUX’s success and culture, upholding our values and supporting an inclusive environment.

Are you highly organised, able to manage multiple projects, and build positive relationships across teams?

The Marketing Co-ordinator will play a vital role in supporting the delivery of engaging marketing activity that promotes the work of the MND Association. Working closely with colleagues across the charity, the Marketing Co-ordinator will help create, deliver and evaluate marketing plans, ensuring that our activities reach and resonate with diverse audiences. This role will suit someone with strong organisational skills, creativity, and experience of working in a busy marketing environment.

Key Responsibilities:

• Oversee and co-ordinate a wide range of marketing activities, ensuring smooth collaboration between teams.
• Manage schedules, resources and communication channels to facilitate the implementation of marketing plans and initiatives.
• Support and lead the delivery of audience-focused marketing plans from briefing to completion.
• Support the creation and distribution of engaging content, including blogs, videos, infographics and stories.
• Work collaboratively across the Association to build effective relationships with key stakeholders and assess marketing needs
• Recommend effective ways to share marketing content and reach wider audiences.
• Conduct market and audience research, analysing data to inform future activity.
• Work with the Marketing Manager and team to deliver campaigns and strengthen marketing strategy.
• Ensure consistent branding and messaging across all materials and channels.
• Support the planning and delivery of fundraising and awareness campaigns.

About You:

• Strong written and verbal communication skills.
• Experience of working in a fast-paced marketing team.
• Creative approach to developing impactful marketing plans.
• Excellent organisational and project management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong team-working skills and confidence building relationships at all levels.
• High attention to detail.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Expectation to attend the office 1 day per week.

This is a fantastic opportunity to join the MND Association as a Marketing Co-ordinator and contribute to raising awareness and understanding of our work. If you are looking for a role where your skills will make a real difference, we would love to hear from you.

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

Role: People and Governance Coordinator

Location: The Royal Court Theatre, London

Contract: Full time, permanent

Salary: £32,643 (gross) per annum

The Royal Court Theatre has an exciting opportunity for someone to join People team as People and Governance Coordinator. 

This role is central to the internal operations of the Royal Court, providing high-quality coordination and administration that underpins how we support our staff, deliver effective governance, and maintain a positive workplace culture. The postholder will oversee key HR procedures, systems and records (including recruitment and payroll support), coordinate trustee and board activity, and ensure clear and consistent internal communications across all teams.

Alongside this core administration, the role offers an opportunity to develop as a trusted People Partner for our Front of House and Catering teams, providing first-line guidance on people matters and gaining insight into the internal management of a leading cultural charity. Handling a high volume of correspondence, processes, and confidential information, the post requires strong organisational skills, attention to detail, and discretion.

The successful candidate will:

• Have proven experience in an administrative role within a busy office environment (not necessarily arts-specific). 

• Have practical experience in HR and/or recruitment, ideally supporting onboarding, payroll processes and employee lifecycle documentation

• Have excellent written and verbal communication, with attention to detail and the ability to tailor communications for different audiences.

• Be able to manage multiple tasks and deadlines, balancing competing priorities

Further details of the role can be found in the Job Description (link above). If you are interested in this role, please complete an application form through ‘Apply Here’ link below and by no later than 17th September 2025. Please address how you meet the criteria set out above within your application.

To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox

If you have any questions about the role, please contact the recruitment inbox ahead of the closing date.

The National Youth Agency is looking for a new Policy and Public Affairs Manager to join our Policy, Insights and External Affairs Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,000 - £42,000 per annum, depending on experience
Remote: This role is homebased with travel for meetings, events and conferences and staff residentials.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
This is a unique opportunity to shape the future of youth work in England. As Policy and Public Affairs Manager at the National Youth Agency (NYA), you’ll play a central role in influencing national policy and driving change that impacts young people’s lives.
 
We’re looking for a dynamic and strategic individual to join our Policy, Insights and External Affairs Directorate. You’ll work closely with the Head of Policy and Public Affairs, line manage the Policy and Public Affairs Officer, and collaborate with colleagues and sector partners to deliver a bold and proactive policy agenda that champions youth work in policy making. Your work will ensure the voice of the NYA and the youth sector is placed at the heart of national policy and funding decisions.
 
This role is central to driving NYA’s policy impact: you will lead high-profile policy projects, build strong relationships with political and policy stakeholders, produce influential written outputs, curate strategic events, and represent the organisation at key external engagements. You’ll also be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates - using these insights to shape our influencing and advocacy efforts.
 
This is an exciting time to join the NYA. Your work will directly contribute to meaningful change for young people, helping to secure the recognition, investment and support that youth work deserves.
 
Key responsibilities for this role will include:
 

• Work with the Head of Policy and Public Affairs, Policy and Public Affairs Officer, and key internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme
• Line manage the Policy and Public Affairs Officer, delegating work effectively and supporting their professional development
• Identify and build positive relationships with key political and policy stakeholders who are critical to advancing our mission and amplifying the voice of the youth work.
• Manage policy projects, including drafting project plans, timelines and budgets, in collaboration with key internal and external stakeholders
• Monitor the shifting national policy and political landscape, including parliamentary inquiries, consultations, political briefings and government announcements, and advise internal and external stakeholders on opportunities and risks
• Provide the secretariat for the National Youth Sector Advisory Board (NYSAB), convening the youth sector with government departments
• Build strong relationships with peer organisations and stakeholders and identify opportunities for collaborative working to further NYA’s mission
• Organise high-quality events and policy seminars to raise the profile of the organisation
• Manage the creation of a range of high-quality written outputs for various audiences, including policy briefings, blogs and consultation responses
• Work closely with the Head of Policy and Public Affairs and Local Policy and Partnerships Manager to connect and align our national and local policy influencing and work
• Represent the NYA at external meetings and events
• Please refer to our Candidate Pack for more information on the role and the requirements.

 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 14th September 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223415

Location: Birmingham
Department: The Big Issue Group
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £32,000 per annum
 
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
 
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
 
We are looking for someone with with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role.
 
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
 
Skills & Experience

• Previous working experience as a Job / professional Coach or similar role for 2 years or more
• Experience in working with people with barriers to employment
• Existing network, or proven ability to network, with a broad range of service providers
• Outstanding communication and interpersonal skills
• Excellent organisational and time management skills
• Problem-solving aptitude
• Ability to inspire and motivate
• Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
• Passion for social justice and equality, diversity and inclusion
• Experience of asset-based approach/thinking or a willingness to learn and implement this approach

For full details, please see the Job Description below.
 
Salary and Benefits offered
 

• Salary - £32,000 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details
 
This role is based remotely throughout the Birmingham region.
 
Closing date - 07th September 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
REF-223585