Global Programme Development Manager Jobs in South Bank, Greater London

Director of Operations, Resilient Water Accelerator - WaterAid

Contract: Permanent, Full time, 35 hours per week

Salary: £70,800 - £79,650 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.

About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.

About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.

This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.

The role will include the following responsibilities:

• Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
• Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
• Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
• Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
• Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.

About You:

• At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
• Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
• Strong relationship management skills with a range of NGO, government and private sector partners.
• Experience of working with geographically dispersed teams.
• An organised and structured approach to work, managing deadlines and competing priorities.
• Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
• Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
• Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
• Ideally an interest and/or experience in development, sustainability and climate change.

Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Plan International UK is a global children’s charity, working across more than 80 countries to deliver long-term development programmes, respond to emergencies and campaign with young people on issues that matter to them. They call on governments to do more to protect children’s rights, recognising that poverty, violence and discrimination still holds back millions of children and that these inequalities disproportionally affect girls. Plan International UK strives for an equal world. One where every child can reach their full potential and every girl can choose her own future. 

The Talent Set are delighted to be working with Plan International UK, to recruit a Head of Supporter Marketing & Public Fundraising. This is a new role for the organisation, deliberately established to lead a step change in how Plan International holistically considers its supporters and how different interactions with the organisation can influence support.

As Head of Supporter Marketing & Public Fundraising you will be responsible for leading the teams that focus on how Plan International attracts, retains and stewards its supporters, delivering successful integrated marketing campaigns that grow public fundraising income and impact.

Plan International UK currently benefits from c.66,000 sponsors, c.42,000 campaigners and a wealth of regular supporters. You’ll lead a team of 22 (3 direct reports) to identify and think about the potential crossover of these audiences, developing and executing innovative marketing strategies that maximise the potential for their support, ultimately growing income and supporter lifetime value.

Culture change and team leadership will be critical to the position and success of this team, with the wider Fundraising & Supporter Engagement Directorate imminently launching its new strategy. As a senior leader within the directorate you will champion and inspire your direct reports and wider team to deliver against this.

By adopting a whole funnel approach you will lead with a growth marketing mindset, considering the bigger picture and marketing campaigns needed to increase brand awareness and draw in new audiences, alongside the multi product approach required to convert them into new supporters.

Key Responsibilities:

• Lead the Supporter Marketing and Mass Fundraising team, establishing an agile/solutions-focused culture and growth mindset that works collaboratively to establish great supporter experiences and maximises opportunities to grow income/increase support.
• Oversee the planning, execution and evaluation of acquisition and retention across multiple channels including digital, direct mail, events and face to face – tailoring communication and engagement strategies as necessary.
• Lead the team to develop and deliver innovative marketing strategies that attract, retain and inspire supporters – raising funds and increasing brand awareness accordingly by identifying opportunities and optimisations across the entire marketing funnel and customer journey.
• Manage the income/expenditure budgets effectively, allocating resources optimally to achieve maximum growth and ROI.
• Act as an effective senior leader within the wider directorate and collaborate cross-organisationally with senior colleagues in Plan International UK to solve problems, innovate and deliver on shared objectives.

Person Specification:

• Considerable experience leading an individual giving/marketing/digital fundraising function, demonstrating success and a results-orientated approach.
• Established team leader, able to build and develop high performing teams and motivate them to achieve ambitious growth targets.
• Experienced in managing complex multi-product supporter journeys, maximising ROI by ensuring resource is invested effectively across multiple campaigns and different audience segments.
• Proven expertise of managing multi-million pound marketing budgets and effective allocation of resources.  
• Committed to Plan International UK’s position on promoting girls’ rights and gender equality, diversity and inclusion and anti-racism and integrating this into all aspects of your work.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Salary: £37,580 - £40,250 

Full-time or part-time (We are open to part-time min 3 days/week)

Hybrid working - London, Whitechapel (1/2 days per week in office)

Closing Date: 9am on the 15th July 2024 

Job purpose 

B Lab UK is a data rich organisation, committed to putting data at the heart of our work - across storytelling, research, decision making and evaluation, and beyond

We want to continually improve how we use data to inform our day-to-day decisions, inform our organisation-wide strategy, and evaluate our long-term impact.

This role will be accountable for shaping and continually improving how we use data within B Lab UK, building tools, processes, policy, skills, and behaviours across the organisation to ensure we are putting data at the heart of our work to allow us to better achieve our mission.

Responsibilities will include:

• Ensure data and analytics drive knowledge, insights and context for the organisation

• Drive the continuous improvement and quality B Lab UK’s insight generation tools, ensuring the organisation is enabled to draw insight from internally and externally generated data

• Strengthen our approach to tracking, collecting, and utilising data, focusing on improving analytical efficiency and accuracy, and data quality and integrity.

• Working collaboratively with teams across B Lab UK, design, build and maintain comprehensive reports, dashboards and visualisations, providing actionable insights and metrics for the organisation.

• Develop tools and methodologies for measuring, evaluating and reporting impact of B Corps and B Lab UK

• Support the development of policies and procedures around data management, and maintain data security.

• Upskill the wider B Lab UK team in gathering, handling and analysing data

• Work collaboratively with our wider data, research and insight ‘cluster’ across B Lab Europe and B Lab Global to ensure our work is globally aligned and prioritised

Skills and Experience 

Essential

• Practical Experience and knowledge of conducting data analysis and visualising data for critical business decision-making and processes.

• Experience processing, structuring and improving data, and working with a range of digital systems to do this.

• Comfortable working with stakeholders from non-analytical backgrounds, gathering requirements, and translating them into structured analytical questions and approaches.

• Highly data literate with a good working knowledge of data types, the use of basic descriptive statistics (e.g. mean, standard deviation), and how to use data visualisation tools and techniques effectively to communicate insight.

• The ability to work collaboratively across teams, and build strong relationships with a diverse range of internal stakeholders.

• Working knowledge of GDPR and experience of adhering to it.

Desirable

• Experience working with Tableau analytics and data visualisation.

• Experience working with Salesforce reporting and dashboards.

• Experience defining data processes and standard operating procedures.

• Knowledge of additional statistical methods (e.g. cluster analysis, different types of regressions, factor analysis, predictive modelling).

• Knowledge of querying databases (Salesforce, Postgresql, etc.).

• Knowledge of other tools/programming languages (e.g. Python). 

• Knowledge of sustainability standards and certifications.

• Understanding of monitoring and evaluation approaches and the role of metrics and performance indicators in assessing performance.

Eligible to work in the UK (we will not be able to provide visa sponsorship)

What we give you

• Purpose -driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working

• Flexible working hours (based around core working hours)

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family-friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Shadow To Shine is looking for a new CEO! This is a unique opportunity to lead a fast-growing and innovative youth charity that is growing at an ultra-fast pace and working with some of the biggest brands in the world.

Shadow To Shine is a new a youth organisation that creates opportunities. We bridge the gap between young people and their professional goals, by levelling the playing field for young people from under-represented backgrounds. We offer training programmes, opportunities and networking possibilities to gain skills and access to working environments that can be hard to access.

In the 5 years we’ve been around, we have worked with over 500 young Londoners, partnered with global giants such as BP, Samsung, Sky and TCS and amassed over 150 mentors representing some of the most sought-after organisations including Vogue, Kloss, Twitter, HSBC, Bloomberg.

We have successfully won a series of multi-year grants and are supported financially with large grants from the likes of Westminster Council, City Bridge Trust, Foyle Foundation, Clothworkers Foundation, Lloyds Bank Foundation and a number of other smaller funders.

Reflecting the nature of this exciting time and opportunity, we are looking for a dynamic individual with a lot of ideas and potential who is excited and ready to join an already successful, flourishing and reputable charity to take us to the next level. You will have the freedom to expand Shadow To Shine further with your own expertise and innovation. We are looking for a forward thinker, who can lead the organisation into our next phase.

Key details:

• Role: Chief Executive Officer – Shadow To Shine
• Salary: c.£65,000
• Location: Hybrid, including our office at 5 Dorset Street, Marylebone, London, W1U 6QJ and multiple locations across London
• Contract: permanent, full time

Are you our next CEO? We welcome non-traditional applicants to this role and have a very active Board of Trustees who are willing to provide support to the new CEO to ensure they succeed. If you are a big vision thinker with a track record of making things happen, but you don’t have a lot of charity experience or CEO experience, we would still be interested in hearing from you if you can demonstrate:

• Passion and commitment to young people, diversity, and employability.
• Extensive experience in corporate partnerships or building relationships with senior decision-makers.
• Understanding of the needs of diverse youth in London.
• In-depth knowledge of employment and current socio-economic trends.
• Familiarity with corporate partnerships and business strategy development.
• Awareness of socio-economic trends impacting young people's employability.
• Ability to demonstrate creativity and innovative thinking in your work, developing and delivering on unconventional ideas.
• Strong strategic thinking skills – able to horizon-scan, then develop and implement wide-reaching plans.
• Leadership skills to motivate and engage volunteers, staff, beneficiaries, and prospective donors.
• Advocacy skills to serve as the public face for campaigns and build relationships with stakeholders in politics, media, and business.
• Excellent interpersonal skills to build relationships with beneficiaries, staff members, senior corporate executives, and opinion formers.
• Financial acumen for setting and operating budgets and developing social enterprise activities.
• Desirable: Background representative of or lived experience comparable to the diverse communities we work with. 

If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, via the apply button. For an informal and confidential conversation about this position, please contact Jenny with suitable times to talk.

Closing date for applications: 9am Monday, 24th June 2024.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics

Company Description

We are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges. We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and individuals to unleash the positive potential of the investment system. We aim to build a world where our financial system serves our planet and its people.

Team

ShareAction’s Banking Standards team seeks to work with stakeholders such as banks, investors, and NGOs to make sure the banking industry take responsibility for their impact on people and planet. We have a history of campaigning on key aspects of banks’ climate strategies – such as their emission reduction targets or their fossil fuel policies – and we are gradually expanding our campaigning, research, and engagement work to other sustainability themes and banking regulation.

Position

What you’ll do (key responsibilities)

The Research Intern will primarily support the Senior Research Manager in updating, maintaining, and further developing a database tracking climate-related commitments made by the largest European banks. The commitments that we currently track include banks’ fossil fuel policies and emission reduction targets. The banking tracker is a critical source of information with multiple use cases: data collection for the banking survey and other research reports, engagement with banks and investors, and ability to respond quickly to announcements and media queries. The banking tracker was initially developed in 2021 to address specific research-related needs but has rapidly grown in size, in line with the scope of our banking research. Its use cases have also evolved in line with campaigning activities, and researchers aim to update it on an ongoing basis (e.g. when a bank makes a new commitment). Maintaining the database mobilises significant resources and further developments are needed to unlock the intended efficiencies and economies of scale across various use cases. The database is currently hosted in Excel and we are exploring alternative database management systems. The Research Intern will primarily support this effort during a 12-month internship.

In close collaboration with banking researchers, the Research Intern will contribute to the following tasks:

• Streamlining the structure of our internalbanking tracker (currently in Excel) and data collection process to ensure updates are made in a consistent manner across banks and themes (e.g. decarbonisation targets, sector policies such as fossil fuel policies).
• Developing our banking tracker to include new research themes (e.g. green finance targets).
• Integrating our banking tracker into the research process for banking surveys, ensuring that data can feed into survey questionnaires and scoring sheets.
• Strengthening the environment and infrastructure of the database to address performance issues and minimise operational errors.
• Reviewing banks’ sustainability disclosures and updating the banking tracker accordingly.

We are keen for the Research Intern to get exposure to all areas of ShareAction’s banks workstream. Depending on the team needs, the intern might be asked to:

• Support the Senior Campaigns Officer review resolutions paperwork.
• Contribute to the development of research positions that will inform the contents of our next banking survey and the more systematic consideration of climate justice concerns into our work.
• Provide ad-hoc admin and team support.

Requirements

What you’ll bring to the team

Essential

• Strong interest in climate change, sustainability, and/or the role of the financial system in addressing these issues.
• Strong interest in data analytics and/or data management.
• Proficiency in using Microsoft Excel and comfortable using common features of Microsoft Outlook and Microsoft Word.
• Attention to detail and a commitment to accuracy.
• Good communication skills, both written and verbal.
• Team player willing to support and learn from colleagues.

Desirable

• Experience using data management software or programming languages (e.g., SQL, Python) or willingness to quickly expand on foundational knowledge.
• High-level understanding of products and services offered by banks to retail and corporate clients.

What we will do for you

Working with ShareAction will offer you the opportunity to achieve significant personal impact in one of the most respected and exciting organisations in the responsible investment space.

ShareAction seeks to offer all its employees an exceptional working experience with opportunities to develop existing and new skills, applying them in ways that help change the world for the better. You will be challenged but also supported very actively to succeed within a friendly, high performing and highly motivated team.

• You will be part of a team that has had demonstrable impact on the climate strategies and sustainability commitments of large European banks.
• You will benefit from a highly supportive work environment, with a focus on equality, employee wellbeing and mental health.
• You will have access to a flexible office space in central London and regular social events with colleagues. As a team, we generally meet in the office every Tuesday. We would be keen for the successful applicant to join us at least twice a month if they are based outside of London.
• You will have access to internal and external training opportunities, from formal training courses to informal ‘lunch & learn’ sessions with visiting speakers. We will also provide you with any training you may need to use our systems.
• We have yearly objective setting to ensure that you are receiving the support you require.
• All our roles are subject to a settling in period which will give you very supportive start to your journey with us.

Other information

Contract type: 12-month fixed contract

Who it reports to: Senior Research Manager

Salary: £23,933 + 8% pension contribution

Deadline for applications: 9am on Monday 24th June

Interview dates: The first round of interviews will take place from 8th to 11th July. The second round of interviews will take place from 24th to 26th July. We are willing to demonstrate flexibility for the right candidate. Any offer is subject to funding being secured.

ShareAction values and respects all differences in people (seen and unseen) and welcome applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100 per cent sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application questions to tell us about your experience and what you hope to bring to this role.

We also actively encourage staff to consider flexible working arrangements, recognising that a better work-life balance can improve employee motivation, performance and productivity, and reduce stress. Therefore we want to support our employees to achieve a better balance between work and their other priorities, such as caring responsibilities, leisure activities, further learning and other interests. We are committed to agreeing any flexible working arrangements, provided that the needs and objectives of both the organisation and the employee can be met. Please talk to us at the interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking (As at May 2024, just 35% of us work 'standard' full time hours of 5 7-hour days).

Please note that as part of the induction process, you will be expected to attend the London office in person during your first week in post, to cover items including Health & Safety, IT set-up, Office Orientation and Team member introductions.

ShareAction’s London office is based in vibrant Aldgate and a short walk from Aldgate East underground. Remote working will remain the norm for many ShareAction staff, with office space available as described in London for those who wish to use it.

Please note that to be considered for this post you must be legally eligible to work in the UK. Due to current restrictions, we are unable to hire anyone that isn’t already living in the UK. Due to our size, we are unable to sponsor visas.

Please be aware that when shortlisting we are looking for a sense of a candidate's unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.