Global volunteering team administrator jobs in Birmingham

Volunteer Coordinator (Part-Time, Fully Remote)
Remuneration: £14 per hour (London living wage applies) | Hours: 16 per week | Location: Fully remote (UK-based)

About the Organisation:
We are a small, values-driven charity dedicated to providing peer support for bereaved adults through volunteer-led sessions. Volunteers are central to the delivery of our services, and we are seeking a Volunteer Coordinator to serve as their primary point of contact, advocate, and source of support.

Position Overview:
The Volunteer Coordinator will play a pivotal operational role in supporting, coordinating, and caring for our volunteers and peer-support facilitators. This role involves working closely with the Global Lead, Operations Manager, and volunteers to ensure that all services are delivered efficiently, safely, and consistently.

Key Responsibilities:

Volunteer Coordination and Support

· Oversee the recruitment, onboarding, and retention of volunteers and facilitators

· Act as the primary point of contact for volunteer queries and concerns

· Conduct regular welfare check-ins and provide ongoing support

· Coordinate volunteer teams to ensure timely completion of agreed tasks

· Organise volunteer forums and engagement initiatives

· Maintain accurate and up-to-date volunteer records, including DBS checks

Meeting Coordination

· Manage and maintain the schedule of peer-support meetings

· Support volunteers in completing required meeting processes and documentation

· Ensure all meeting information is accurate and up-to-date on the website

Communications and Digital Engagement

· Coordinate the Social Media volunteer team and oversee content scheduling

· Ensure clear and consistent communication regarding the charity’s services and activities

· Support the updating of volunteer resources and public-facing materials

· Assist the Marketing Lead with website updates as required

·       Bi-monthly volunteer newsletter

Safeguarding and Conduct

· Conduct biannual one-to-one check-ins with all volunteers

· Monitor volunteer conduct and raise concerns in accordance with safeguarding policies

· Escalate welfare or safeguarding issues to the appropriate lead

Reporting and Accountability

· Report directly to the Global Lead, who is accountable to the Trust Board

· Support organisational governance through meticulous record-keeping and communication

Candidate Profile:
The successful candidate will:

· Be highly organised, reliable, and self-motivated

· Possess excellent interpersonal and communication skills

· Be confident in supporting volunteers and managing sensitive conversations

· Work effectively independently while collaborating as part of a small team

· Demonstrate a commitment to peer support, inclusion, and safeguarding

Experience in volunteer coordination, support roles, or managing community projects is desirable but not essential.

Eligibility:
Applicants must reside in the UK and have the right to work in the UK. Proof of eligibility will be required prior to appointment.

What We Offer:

· £14 per hour

· 16 hours per week, fully remote with flexible working arrangements

· A supportive, values-driven organisation

· The opportunity to make a meaningful impact by supporting volunteers and peer-support services

Operations Manager (Contract, Fully Remote)
Daily Rate: £160 | Hours: 4 days per week | Location: Fully remote (UK-based)

About the Organisation:
We are a small, values-driven charity providing peer support services to bereaved adults. We are seeking an experienced and highly organised Operations Manager to oversee the charity’s general operations and ensure the effective, compliant delivery of our services.

This is an operational role, working closely with the Global Lead, Volunteer Coordinator, and volunteers with responsibility across operations, finance, safeguarding, governance, and service delivery.

Role Purpose:
The Operations Manager will lead day-to-day operational management, ensuring that systems, processes, and controls are effective, compliant, and aligned with the charity’s strategic objectives.

Key Responsibilities:

Operations Management

· Develop, implement, and regularly review operational processes in line with organisational policies and relevant legal and regulatory requirements

· Map, evaluate, and improve operational workflows, creating standard operating procedures to support consistency and scalability

· Oversee service delivery reporting, including outcome monitoring and preparation of reports for Board meetings

· Manage shared drive structures, ensuring appropriate access controls and effective archiving

· Contribute to annual strategic objectives in collaboration with the Global Lead and support delivery of Board-approved plans

· Work closely with the Volunteer Coordinator to support volunteer recruitment and coordination

Financial Management

· Oversee day-to-day financial management of the charity

· Monitor UK financial accounts and act as a cardholder for the charity’s NatWest account

· Manage and process invoices and expenses in accordance with organisational policies, seeking approval where required

· Collate financial reports from platforms including NatWest, PayPal, Stripe, JustGiving, and Meta

· Prepare regular financial reports for the Treasurer and escalate any financial risks or concerns

Grants and Foundations

· Identify, secure, and manage grants aligned with the charity’s mission and services

· Ensure compliance with funder requirements, including reporting and evaluation

· Provide regular project updates and post-project reports to funders and the Board of Trustees

Fundraising and Partnerships

· Support income diversification and fundraising activity

· Provide operational support to the Fundraising team

· Assist in the development of fundraising materials and campaigns in collaboration with the Volunteer Coordinator

· Monitor fundraising accounts and ensure accurate tracking and reporting of donations

· Ensure key fundraising information is shared across relevant communications channels

Safeguarding and Data Protection

· Act as the Designated Safeguarding Lead and primary point of contact for safeguarding matters

· Assess and report safeguarding concerns to statutory bodies and the Trustee Board as required

· Signpost individuals involved in incidents to appropriate support services

· Advise the Board of Trustees on safeguarding policies, procedures, and training requirements

· Oversee data recording, storage, and breach management in compliance with GDPR

· Liaise with the Information Commissioner’s Office (ICO) on mandatory reporting

· Maintain and update privacy policies and ensure ongoing GDPR compliance

Service Delivery

· Oversee peer support services, including facilitator training and meeting scheduling

· Support recruitment of meeting facilitators and volunteers

Policy Development

· Draft, review, and update policy documentation in partnership with Trustees where appropriate

Reporting and Contract Management

· Report directly to the Global Lead, who is delegated by the Trust Board to manage priorities, performance, and contractual arrangements for this role

Person Specification:
The successful candidate will demonstrate:

· Significant experience in operations management, preferably within a charity or not-for-profit setting

· Strong organisational and administrative skills

· Experience of financial oversight, reporting, and compliance

· A sound understanding of safeguarding and data protection requirements

· The ability to work independently and manage competing priorities

· A professional and values-led approach aligned with peer support principles

Eligibility:
Applicants must reside in the UK and have the right to work in the UK. Proof of eligibility will be required prior to appointment.

What We Offer:

· Daily rate of £160

· Four days per week, fully remote with flexible working arrangements

· A responsible and influential role within a small, mission-driven charity

The role

We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.

This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.

Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.

Who We Are Looking For

We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.

You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.

 You will ideally have:

• Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
• Strong understanding of database administration, data quality and compliance.
• Experience acting as a system super user, including managing users and system settings.
• The ability to train and support colleagues with varying levels of technical confidence.
• Excellent analytical skills and experience producing data selections and insights.
• Strong communication and relationship-building skills.
• A proactive approach to continuous improvement and best practice.

This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.

If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development
• Annual salary review

Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026

Provisional interview date will be week commencing: 09.02.2026.

Interviews will be held over Microsoft Teams.

Applications submitted without a tailored cover letter will not be considered.

This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.

This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.

A day in the life may include:

• Advising volunteers on governance, finance, awards, planning and compliance matters
• Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
• Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
• Managing inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, collating actions and following up to ensure progress
• Sharing best practice and improving processes, tools and systems as needed
• Maintaining documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes or systems
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership, and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.

We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.

We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Our Journey

S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.

Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.

Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.

Job Purpose

● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.

● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.

● To oversee the budget, finance and risk management of the organisation.

● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.

● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.

● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks.  The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board.  The job description may be amended from time to time after consultation with the post holder.

STRATEGY

• Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.

FUNDRAISING

• Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
• Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
• Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.

FINANCE

• Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
• Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
• Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.

HR

• Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
• Support the Country Director with recruitment in Uganda.
• Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.

GOVERNANCE

• Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
• Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
• Ensure the organisation is appropriately prepared for potential risks
• Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.

COMMUNICATION

• Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
• Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.

PROGRAMMES and OPERATIONS

• Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
• Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.

PARTNERSHIPS

• Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
• Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.

SAFEGUARDING

• To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.

MONITORING AND EVALUATION

• Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.

SKILLS REQUIRED

ESSENTIAL CRITERIA

Fundraising and External Relations

• Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
• Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
• Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.

Leadership and Management

• Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
• Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.

Strategic and Operational Capability

• Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
• Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.

Governance, Compliance and Safeguarding

• Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
• Commitment to good practice, ethical leadership and accountability.

Personal Attributes

• Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
• Willingness to be ‘hands on’.

DESIRED CRITERIA

Fundraising

• Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
• Experience of delivering presentations, talks or fundraising-driven events to external audiences.

International and Cross-Cultural Experience

• Experience working in an African context or supporting programmes delivered within Africa.
• Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.

Leadership and Governance

• Experience of working collaboratively with a Board of Trustees or equivalent governance body.
• Experience of leading organisational change or growth phases.

Monitoring, Evaluation and Learning

• Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.

Qualifications

• Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).

FURTHER INFORMATION

Reporting to: UK Board

Location: Remote, with travel in the UK and to Uganda

Working Hours: Full Time, 37.5 hours per week

How to Apply:

Please send your CV and a one page covering letter.

Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.

Applications without a covering letter will not be considered.

Please note: You must already have the right to live and work in the UK to apply for this role.

Closing Date: Sunday 25th January 2026, 6pm

Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.

Expected Interviews Dates:

- First Round (virtual): 10th and 11th February

- Second Round (in-person): Week commencing 23rd February

Anticipated Start Date: As soon as possible

Salary: £26,650 - £32,600 per annum 

Hours: 35 hours per week, with one late evening and occasional weekends  

Contract: Permanent 

Location: Various local authority locations across Oxfordshire/Community settings 

Job reference number: 1636 

About Us: Here4YOUth Oxfordshire, part of Cranstoun, is a social justice and harm reduction charity with a global ambition. Our vision is to be a world-class leader in rebuilding lives, and our purpose is to inspire and empower people to live healthier and safer lives. We value being ambitious, creative, compassionate, collaborative, and respectful.

A word from one of our team members…

“ Being part of the Here4YOUth team at Cranstoun is incredibly rewarding. Every day, I see the difference we make in the lives of families and young people. The support, encouragement, and genuine care from colleagues creates an environment where you can truly grow and help others thrive.”

Job Purpose: Support families affected by substance use by delivering a whole family programme. You will help strengthen family resilience, improve communication, and support positive change for children, young people, and their families in Oxfordshire.

• Deliver the Cranstoun Here4YOUth Whole Family Programme, including comprehensive whole-family assessments exploring challenges, coping strategies, and readiness for change.

• Lead the co-ordination of group interventions for children, young people, and whole families.

• Contribute to service evaluations and service level reporting

• Mentor and participate in induction for volunteers within the family service.

• Provide guidance and peer supervision to team members working with children and young people who are affected by substance use

• Use trauma-informed and evidence-based approaches in your work and facilitate practical activities for engagement and skill-building, including mindfulness and grounding techniques.

Person Specification:

• Experience of community engagement and delivering group work.

• Ability to work effectively both independently and as part of a team as well as a strong ability to liaise with and build effective working relationships with other agencies.

• Good written and verbal communication skills.

• Experience working with families and young people affected by substance use or similar challenges is highly desirable.

• Willingness to undertake relevant training (e.g., Drawing & Talking, group skills, internal programme delivery).

• Excellent understanding of safeguarding, harm reduction principles, and multi-agency working.

• High standard of IT and case management skills and ability to support others through basic IT tasks as needed.

• Ability to manage own time, prioritise activities, and maintain accountability and support others to do this.

• Cultural awareness, sensitivity, and ability to work non-judgementally in all arenas.

Benefits: As part of joining Cranstoun, and successfully completing your probation period, you will be able to access a diverse benefits package including access to store discounts, a car lease scheme, gym membership discounts, health cash plans and a yearly wellbeing day on top of annual leave. 

To find out more about this role and to apply, please visit the website via the apply button.

Closing date: 26 January 2026. 

Additional Information: This post will be subject to an Enhanced DBS Disclosure. Due to the nature of the role, being a driver is essential, with access to a car and business insurance required. 

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.

Registered Charity No: 1061582