Governance volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER WANTED!
Calling People-Powered Leaders and Visionary Organisers to join our new charity as our HR & Volunteering Manager
Urban Youth is on a mission to build a vibrant, inclusive community youth work charity for young Londoners—and we need a dynamic HR & Volunteering Manager to shape our people-powered foundation. If you’re passionate about uplifting others, cultivating talent, and building a team culture rooted in care and connection, we’d love you on board.
Time Commitment: approx. 4–6 hours per week (flexible scheduling)
Your Mission Should You Choose to Accept It:
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Set up and develop key HR systems and volunteer management strategies for a growing youth work charity.
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Coordinate volunteer recruitment, induction, and wellbeing initiatives.
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Support inclusive and ethical practices that ensure all team members feel seen, supported, and valued.
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Collaborate with Trustees and team leads to embed a culture of integrity and compassion from the ground up.
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Help build a movement that gives young Londoners the tools to flourish—professionally, personally, and socially.
Urban Youth isn’t just an organisation—it’s a heartbeat of community, belonging, and bold dreams. We want every team member and volunteer to thrive, and every young person to find joy, connection, and inspiration.
Ready to build the culture behind the mission? Let’s create something unforgettable—together.
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Founding Charity Manager / Director - Approx. 3–8 hours per week | Flexible leadership role | Designed to evolve with the charity
Lead the Journey — Be SUNSHINE’s Founding Manager/Director
SUNSHINE is a 100% volunteer-led start-up charity with a radiant mission: to combat loneliness and uplift lives through joy, connection, and heartfelt community initiatives. We’re in the exciting early stages — with ideas bubbling, energy rising, and dreams ready to be made real.
Now we need a dynamic, visionary leader to help turn this spark into a movement.
Your Role
As our Charity Manager / Director, you’ll be the driving force behind the day-to-day heartbeat of our charity. You’ll bring structure to our ambition and passion to our plans. This is a transformative opportunity to shape not just a charity — but a whole culture of care and connection.
You’ll lead on:
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Building and leading our team — inspiring volunteers and fostering collaboration.
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Launching programmes — turning vision into action with services that truly change lives.
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Strategic development — helping shape our direction, identity, and growth roadmap.
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Operational management — overseeing plans, policies, and progress as we register, launch, and expand.
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Public engagement — speaking, networking, and representing the SUNSHINE spirit to partners and the public.
You’ll collaborate closely with our Founder, Board of Trustees and other volunteer leads to guide the organisation with optimism, courage, and care.
Who We’re Looking For
This is your chance to lead with heart. We welcome changemakers who bring:
- Leadership & People Skills: Inspire and mobilise a growing volunteer team.
- Strategic Thinking: Shape our mission, goals, and organisational DNA.
- Project Management: Launch initiatives and keep momentum strong.
- Communication: Connect our story to the wider world with authenticity.
- Empathy & Passion: Embody our values and radiate connection at every level.
Whether you’ve led charities before or you’re stepping into leadership for the first time, your drive and vision matter most.
Why Now?
Because SUNSHINE is still being born. This is your chance to:
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Be part of something extraordinary from day one
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Craft the culture and impact of a charity built on hope and togetherness
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Experience the joy of knowing your leadership directly transforms lives
Ready to Lead a Movement?
If you believe in a world where no one faces loneliness alone… If you’re ready to build a team, a culture, and a legacy… If you want to lead with both head and heart…
We’re waiting for you.
JOIN OUR TEAM. JOIN OUR MISSION. JOIN SUNSHINE.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Founding Volunteering Coordinator / Manager - Approx. 4–6 hours per week | Flexible and people-focused | Central leadership opportunity
Help Build the Beating Heart of SUNSHINE
SUNSHINE is a fresh new start-up charity on a mission to tackle loneliness with joy, community, and connection. 100% volunteer-led, powered by kindness, and ready to launch across London and beyond — we’re building a movement where no one feels forgotten or alone.
But every movement needs its heartbeat. And that’s where you come in.
We’re seeking a compassionate, organised, and inspiring Volunteer Coordinator / Manager to build and lead the people-powered engine that makes SUNSHINE shine.
What You’ll Do
This isn’t just a coordinating role — it’s an opportunity to shape our entire volunteer experience from day one. You'll:
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Design and manage volunteer pathways — from recruitment to retention.
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Develop roles and opportunities — ensuring volunteers feel valued, empowered, and impactful.
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Create a vibrant, inclusive team culture — fostering belonging, passion, compassion and joy.
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Provide support and care — offering guidance and nurturing wellbeing in your team.
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Collaborate across SUNSHINE — working alongside Trustees and the Manager to ensure volunteers are embedded in every initiative.
You’ll help build a volunteer experience that doesn’t just support our charity — it defines it.
Who We’re Looking For
We welcome anyone with a love for people, an eye for organisation, and a heart for change. Ideal skills include:
- Volunteer Management: Develop and lead our growing volunteer base.
- Recruitment & Onboarding: Design processes that welcome people with warmth and clarity.
- Team Building: Create a fun, meaningful, and purpose-driven culture, full of team spirit and excitement.
- Wellbeing & Support: Ensure volunteers feel seen, appreciated, and cared for.
- Communication & Organisation: Keep everything flowing, thriving, and coordinated.
Whether you’ve done this before or want to grow into the role, we’re here to support you.
Why Join Now?
Because the foundation is still being laid — and your ideas, energy, and leadership will shape it all.
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You'll be one of the first faces of SUNSHINE, forming the culture we’ll be known for.
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You’ll directly impact lives, not only of those we serve, but of every volunteer you empower.
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You’ll help build a community that uplifts everyone involved.
Ready to Build a Joyful Movement?
If you believe volunteering should feel like home... If you’re ready to lead with heart and create a team bound by purpose... If you’re excited to be at the core of a charity redefining connection…
We need you.
JOIN OUR TEAM. JOIN OUR MISSION. JOIN SUNSHINE.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Founding Service & Programme Development Manager - Approx. 3–6 hours per week | Flexible | Foundational and strategic role
Design the Pathway to Connection, Healing & Joy
SUNSHINE is a brand-new, all-volunteer start-up charity with a simple yet powerful mission: to combat loneliness through uplifting services that bring joy, connection, and community to every person we reach. As we prepare for launch, we’re looking for someone extraordinary to lead on one of our most vital areas — service design and development.
This role isn’t just about creating programmes. It’s about creating possibilities.
We’re seeking a purpose-driven Service & Programme Development Manager to turn vision into reality — crafting support systems that make people feel seen, valued, and included.
What You’ll Do
As our lead architect of services, you’ll shape and develop what SUNSHINE actually does. You’ll be the bridge between big ideas and everyday impact. Your role includes:
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Designing services from scratch — whether that’s befriending, wellbeing programmes, events, or community partnerships.
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Understanding community needs — using feedback and insight to ensure relevance and reach.
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Embedding compassion in delivery — creating programmes that are human, hopeful, and healing.
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Collaborating with other leads — ensuring services align with our values, branding, and volunteer capacity.
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Planning for scalability — building models that grow with the charity.
Whether it’s a one-to-one connection or a city-wide initiative, you’ll be guiding how SUNSHINE delivers its magic.
Who We’re Looking For
We welcome change-makers who blend strategic thinking with emotional intelligence. Ideal qualities include:
- Service Design & Development: Build impactful offerings from the ground up.
- Community Engagement: Ensure our services reflect real needs and lived experiences.
- Project Planning: Create scalable models that can grow and evolve.
- Collaboration & Communication: Work across teams to shape our delivery approach.
- Creativity & Empathy: Infuse every programme with warmth, relevance, and joy.
No formal qualifications needed — just vision, dedication, and a heart for healing.
Why Join Now?
Because SUNSHINE is still forming — and your leadership will define its soul. You’ll:
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Help launch a movement that transforms lives through practical care.
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Shape the programmes that people will remember, rely on, and talk about.
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Lead with freedom and impact, putting your mark on something meaningful.
Ready to Build Something Beautiful?
If you believe services should feel like sanctuary... If you’re passionate about changing lives through design, empathy, and action... If you’re ready to help bring SUNSHINE’s mission into the everyday...
Then we need your light.
JOIN OUR TEAM. JOIN OUR MISSION. JOIN SUNSHINE.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become our Founding Training Coordinator / Manager - Approx. 3–6 hours per week | Flexible and purpose-led | Founding leadership role
Empower Volunteers, Elevate Impact
SUNSHINE is a new volunteer-powered start-up charity bursting onto the scene to tackle loneliness with joy, connection, and community spirit across London and beyond. We’re not just building a team — we’re creating an experience. One where every volunteer feels confident, skilled, and inspired to make a lasting difference.
That’s where you come in.
We’re looking for a driven and caring Training Coordinator / Manager to lead the way in equipping our volunteers with the tools, knowledge, and mindset to shine in every role they take on.
What You’ll Do
As SUNSHINE’s first-ever Training lead, you’ll be responsible for:
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Designing empowering training programmes — tailored to roles like befriending, events, service delivery, and leadership.
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Identifying and supporting volunteer development needs — helping individuals grow personally and professionally.
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Creating induction pathways — ensuring everyone feels welcomed, informed, and ready to contribute.
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Embedding our values into training — reinforcing compassion, team spirit, and optimism.
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Collaborating with other leaders — ensuring training aligns with our goals and reflects the SUNSHINE culture.
This role is about more than teaching skills — it’s about unlocking potential.
Who We’re Looking For
Ideal candidates are people-focused, organised, and passionate about learning and development. You might have experience in:
- Volunteer Training: Develop uplifting programmes that build confidence and clarity.
- Facilitation & Coaching: Empower volunteers through ongoing mentoring and support.
- Onboarding & Inductions: Create meaningful first steps for new team members.
- Content Design: Build engaging guides, workshops, and learning materials.
- Team Leadership: Inspire collaboration and continual growth across the charity.
Whether you're a seasoned trainer or a natural mentor looking to grow, your enthusiasm and strategic spirit are what matter most.
Why Join Now?
Because SUNSHINE is ready to shine — and your leadership will fuel its glow. You’ll help lay the foundation for:
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A volunteer experience that’s joyful, enriching, and impactful.
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A charity culture where growth and support are central.
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Programmes that change lives through empathy, skill, and connection.
Ready to Lead Learning With Heart?
If you believe volunteers thrive when they're truly supported… If you want to create training that uplifts not only skills but spirits… If you're excited to be part of a bold, hopeful mission from day one...
Then we can’t wait to meet you.
JOIN OUR TEAM. JOIN OUR MISSION. JOIN SUNSHINE.
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REMIX's CEO — Lead a Movement That Rewrites the Future
Are you ready to lead a revolution in opportunity?
At REMIX, we believe that a young person’s background should never limit their future. We’re a 100% volunteer-run youth charity based in East London, driven by the power of purpose, hope, and action. Our mission is to boost confidence, independence, and resilience in pupils from disadvantaged backgrounds — so they can lead the lives they choose.
Now, we're looking for a bold, visionary, and purpose-driven CEO to steer REMIX into its next chapter. You’ll lead our strategy, champion our cause, and inspire a team of volunteers committed to social justice and youth empowerment. Your leadership will shape the soul of REMIX and ensure our impact reaches deeper and farther than ever before.
What’s in it for you?
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Shape Our Future: Define and drive the strategic direction of REMIX. Build systems, partnerships, and legacies.
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Grow a Movement: This voluntary role offers real opportunities to pioneer a new era of growth and influence.
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Make Transformative Impact: Help close the attainment gap and elevate social mobility in East London and beyond.
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Lead with Heart: Be at the helm of a community built on passion, resilience, and a belief in young people’s potential.
Who are we looking for?
Someone who:
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Shares our unwavering commitment to social justice and youth empowerment.
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Brings high-level strategic thinking with practical leadership experience.
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Can rally and inspire diverse teams, partners, and communities.
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Dreams boldly and acts courageously — ready to build an organisation that lasts.
Our Vision
A world in which every young person’s destination is based on their choice, ambition, and talent — not their postcode.
This is more than a leadership role — it’s a chance to craft a legacy and empower generations. If you're ready to lead with conviction, compassion, and clarity, we'd love to hear from you.
Join us. Lead with vision. Build a future. Volunteer Today and Become REMIX's CEO.
The client requests no contact from agencies or media sales.
Re-Vision is a small charity based in Queen’s Park, London, founded in 1988. We run professionally accredited part-time courses for adults to train as Counsellors and Psychotherapists and are looking for Trustees to join our Board.
Who we are
Re-Vision is a registered charity. It is a small, not for profit counselling and psychotherapy training organisation providing outstanding, in-depth training with a soulful perspective. We also offer a low cost community counselling service to enable access to mental health services for those who might otherwise not find this affordable.
The role
We are juggling a number of important strategic imperatives. We have highlighted the need to improve resilience, to look ahead at future plans for our physical environment, to continue to provide an inclusive and rewarding experience for our students, trainers and staff, to maintain and build on the unique soulfulness and richness of our training, and to build our bursary fund to help to increase accessibility to our training.
We are keen to find trustees willing to help us with these challenges. We are particularly keen to involve people with financial or marketing skills, and people who have been involved in facilitating or helping small organisations faced with the challenge of retaining core values during periods of change. This is an exciting period of change for Re-Vision and could be a good time for those with experience in strategic planning or change management to get involved, even if only for a fixed term.
We are currently looking to recruit Trustees with experience in:
- Finance and financial strategies – able to contribute to scrutiny of financial information, understand accounts and budgets.
- Diversity and inclusion policy and implementation
- Marketing and website expertise
- Facilities and property management
- Strategic planning or change management experience would be desirable
You might have previous non-exec or trustee experience, or you might be looking for your first Board/Trustee role, possibly as you think about moving on to paid non-exec roles in the future. Whatever your situation, you will be keen to make an important contribution by supporting a really worthwhile organisation. You will care about understanding our culture and values and enjoy the challenge of helping this organisation continue to thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
REMIX's Programme Manager — Lead Change Where It’s Needed Most
Are you ready to transform lives, one programme at a time?
At REMIX, we believe that a young person’s background should never limit their future. We're a 100% volunteer-run youth charity based in East London, powered by passion and purpose, and we’re on a mission to boost confidence, independence, and resilience in pupils from disadvantaged backgrounds — so they can lead the lives they choose.
We're looking for a bold, driven, and visionary Programme Manager who can set up, steer, and manage all our programmes — from empowering workshops to coaching initiatives. You’ll shape the very heartbeat of REMIX, ensuring our impact reaches deep into the communities that need it most.
What’s in it for you?
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Shape our journey: Lay the foundation and lead the strategic development of life-changing programmes.
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Grow with us: This voluntary role comes with real opportunities for promotion and leadership as we expand.
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Make meaningful impact: Help close the attainment gap and elevate social mobility in East London.
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Be part of a movement: Join a team united by hope, action, and the belief that every young person deserves to thrive.
Who are we looking for?
Someone who:
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Shares our passion for social justice and youth empowerment.
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Thrives in start-up environments and enjoys building systems from the ground up.
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Can coordinate across teams, partners, and stakeholders with warmth and clarity.
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Dreams of a more equal world — and is ready to do something about it.
Our Vision
A world in which every young person’s destination is based on their choice, ambition, and talent — not their postcode.
Sound like you?
This is more than a role. It’s a revolution in opportunity, and we’re inviting you to be part of it.
Join us. Lead with heart. Make your mark.
Be part of a movement that inspires, empowers, and transforms.
Volunteer Today!
Get in touch and help us in making a positive impact.
JOIN OUR TEAM!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER WANTED!
Calling Creators of Change and Champions of Youth Voice to join us as our Youth Engagement & Programme Lead
Urban Youth is a brand new start-up grassroots movement that puts young Londoners at the heart of every decision. We’re seeking a passionate volunteer to co-design powerful youth work programmes and lead our Youth Advisory Committee—giving young people a real say in shaping their future.
Time Commitment: approx. 3-8 hours per week (flexible)
Your Mission Should You Choose to Accept It:
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Co-create youth work activities with young people that spark creativity, confidence, and community.
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Lead Urban Youth’s Youth Advisory Committee, empowering young people to shape strategy, services, and culture.
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Champion co-production—ensuring that all programmes reflect the lived experiences and ideas of young people in London.
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Work alongside trustees and the wider team to elevate youth leadership and meaningful participation.
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Build an ecosystem where young people’s voices aren’t just heard—they’re central to every step forward.
Urban Youth isn't just an organisation—it's a youth-powered movement. We believe in listening deeply, acting boldly, and creating space for joy, growth, and representation.
Ready to co-design unforgettable moments with young leaders? The future's waiting—let’s build it together.
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.
East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces.
We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications.
You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely.
If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you.
We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers.
We would also love to hear from potential volunteers without experience but with transferable skills.
East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces




Join the Board of MEAM as a Trustee and help drive systemic change for people facing multiple disadvantge.
Applications close: 9 a.m. Wednesday 6th August 2025.
Location: National/Virtual
Time commitment: c.6 days per year
About MEAM
Making Every Adult Matter (MEAM) is the national charity dedicated to transforming services and systems for people facing multiple disadvantage, including homelessness, mental ill health, substance use, and contact with the criminal justice system. We work with local areas, policymakers, and people with lived experience to drive meaningful, lasting change.
Established in 2009 as a coalition of Clinks, Collective Voice, Homeless Link, and Mind, MEAM collaborates with over 50 local areas across England to improve responses and change lives for people experiencing multiple disadvantage.
We offer hands-on support, consultancy, and training to local cross-sector partnerships, helping them design and deliver better-coordinated services. Central to MEAM’s work is the MEAM Approach, a framework that guides local areas in creating sustainable, systemic change through principles such as partnership, co-production, and flexible service responses. By working alongside practitioners, policymakers, and people with lived experience, MEAM strives to address the root causes of multiple disadvantage and promotes equitable access to support services.
In January 2025, MEAM transitioned from its coalition structure to operate as an independent charity, with our founding partners continuing to serve on the board, reinforcing our collective commitment to collaborative and intersectional approaches in tackling complex social challenges.
About the roles
As a Trustee on the board of MEAM, you will play a pivotal role in guiding the charity through the next phase of growth and development.
Working closely with the Chair and the rest of the board, you will provide strategic leadership, ensuring MEAM continues to drive systemic change for people facing multiple disadvantage.
This is an exciting opportunity to shape the direction of a national organisation dedicated to improving services, systems and policies at both local and national levels.
As a Trustee, you will be instrumental in strengthening MEAM’s long-term sustainability and expanding our reach. Your leadership will help our team drive systemic change, influence national policy, and create more equitable, trauma-informed systems.
Who we are looking for
We are seeking individuals who can complement the current board by bringing a range of skills and experience. In particular, we are keen to hear from individuals whose skills and experience relate to one or more of the following areas:
- Lived experience of multiple disadvantage (with an interest in using this expertise alongside other skills to support and inform change)
- Public sector and commissioning expertise (for example, experience in local or national government, housing, homelessness, health, public health, mental health, substance misuse, domestic violence or criminal justice)
- Commercial expertise in a social context (for example, experience in social or public sector consultancy and training, social enterprise or mission-driven business)
All candidates should have a knowledge of one or more sectors related to our work, share our passion of working for, and with, people experiencing multiple disadvantage, and have knowledge of our systemic and intersectional approach.
MEAM values and prioritises different perspectives and all lived experiences, and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 6th August 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
We are seeking trustees to work with a small non-profit family mediation service covering West and North Yorkshire. The service has been in operation for 30 years, helping families that have experienced a breakdown to resolve their outstanding issues surrounding their children, property and finances with a view to avoid the trauma and expense of attending family court. Our mission is simple, by helping people resolve these issues we aim to reduce the mental health traumas incurred by both adults and children who have experienced a family breakdown whilst helping them to alleviate the financial hardship that so often follows a relationship breakdown.
We deliver our service to over a thousand clients annually both remotely and face to face from our main office suite in Bradford and from our satellite suites in Leeds and York.
We do have a small but active board of trustees who bring a wealth of knowledge and experience to the service and who provide the financial and operational oversight that the service requires.
Who we are looking for
We are looking to expand the number of board members and would welcome expressions of interest from people who would like to be involved with the service and to help us on our mission to continually improve and grow. Whilst there is no specific criteria requested, we would welcome expressions of interest from people who have a legal background, or can help develop our business acumen, or who can aid us with marketing and promotion or who have experience in HR.
The involvement of our trustees in the strategic planning and oversight of the charity is absolutely essential to the success of the service. We hold four trustee meetings each year, three of which are usually held remotely.
How to contact us
If you would like to get involved in the charity sector and have an interest in learning about family mediation then please contact our service manager, Gordon Laing.
The client requests no contact from agencies or media sales.
Grantham & District Mencap is a non-for-profit charity who supports adults with learning disabilities. Grantham & District Mencap has a 20-bed residential home as well as a day centre service.
We are seeking motivated individuals who are compassionate to join our team as a trustee. The successful candidate’s will play a crucial role within our board of trustees in implementing strategies and positive changes for the successful continuation of our charity.
We are a small charity affiliated to Royal Mencap.
The client requests no contact from agencies or media sales.
Communications and Administration Co-ordinator
Hours: Either 5 days a week, 9am-5pm, Monday-Friday or reduced hours to suit but covering the core hours of 9am- 3pm, Monday to Friday.
Salary: FTE from £35,327 p/a
Location: CDS UK London Office
OVERVIEW
This is an exciting opportunity to join our small, friendly team and to use your skills to develop our administration and communications function which is central to the smooth running of the organisation as it continues to grow. You will be working with a committed group of people, including clinicians working in all areas of the country, and making a real difference to the lives of patients.
CDS UK (the Clinic for Dissociative Studies) is a specialist psychotherapy service established in 1998, offering assessment and long-term specialist outpatient treatment to people with dissociative disorders, in particular dissociative identity disorder (DID - formerly called multiple personality disorder). Our patients have often suffered the most extreme forms of abuse and represent one of the most vulnerable and complex client groups. Whilst many of the tasks involved in the role are straightforward, there can be some emotional impact from working in this difficult field, so resilience is important.
CDS UK is a Charitable Incorporated Organisation (CIO) and an Independent Provider to the NHS and is subcontracted by NHS commissioning organisations nationally on a discretionary per-patient basis, where local mental health services are unable to provide appropriate treatment.
JOB DESCRIPTION
To act as a first point of contact for CDS UK and to support the smooth running of the administrative function within the organisation. Your role will also focus on ensuring a high quality of communication with our associates, patients, existing and prospective commissioners. You will provide support ranging from answering patient enquiries sourcing rooms for patients, greeting visitors to the building and registering new referrals as well as taking simple minutes of our weekly clinical meeting. Additionally, you will be responsible for ensuring that our website is up to date, compiling internal communications such as our newsletter and building our external company profile by increasing our LinkedIn presence.
Key Duties
Enquiries
· Acting as first point of contact when dealing with enquiries from potential patients and referrers and responding in an appropriate and timely manner using standard response templates where possible.
· Distributing telephone and email messages as appropriate and using initiative to pass these promptly to the appropriate member of the team, using judgement on urgency.
· Demonstrating an understanding and reassuring manner when dealing with patients and those related to their care.
· Ensuring a good understanding of CDS UK confidentiality policies and maintain these in all interactions with patients, professionals and other external parties.
Referrals
· Logging all new referrals onto CDS UK’s filing system and completing associated administrative tasks - e.g. creating an electronic folder, patient information sheet and sending acknowledgement letters.
· Ad hoc obtaining of additional medical records relating to referral patients (in liaison with Project, Office and Referrals Manager).
Assessments and Treatment
· Ensuring timely sending of all outcome measures, logging when these are received, and forwarding on to research team.
· Sourcing and confirming rooms needed for both one-off assessments and those needed for weekly therapy sessions.
Recruitment and Onboarding
· Setting up interview panels: finding dates; confirming with attendees; providing copies of relevant documentation and filing confidential information appropriately.
· Managing the onboarding process: ensuring new staff and associates have DBS checks; taking up and circulating references; administering new starter forms; ensuring contracts are in place.
Communication
· To support the Business & Operations Director in the development of a communication and public relations strategy and assist with implementation.
External communication (Online presence)
· Ensuring all content on the website, is accurate and up to date. Regularly spot checking to ensure that the website is functioning properly. Escalating appropriately to identify if changes need to be made.
· Ensuring any new material to be sent externally is CDS branded and of a high standard.
· To manage the CDS LinkedIn account and any future suitable other Social Media sites, to ensure that regular, relevant, high-quality content is posted to raise awareness of the work CDS does to both Commissioners, potential new Core Staff & Associates, other Health Care Professionals and people who may experience DID.
· To manage the LinkedIn account followers, connecting with relevant professionals to increase our reach.
Internal Communication
· To support the engagement of both core staff & associates by ensuring regular communication such as the newsletter is compiled and sent out in a timely fashion
· To support with the planning of staff team building sessions and CDS organised team social events when asked to. Sourcing venues, inviting associates and ensuring that the planning does not exceed the stated budget.
Agenda-setting and minute-taking
· Organising and circulating the agenda for weekly clinical meetings.
· Taking concise and accurate minutes, circulating to colleagues and filing appropriately.
Electronic filing
· Ensuring electronic files are correctly structured and up to date.
· Undertaking a data cleansing role to ensure quality, consistency and accuracy of information in line with CDS UK’s data retention policy.
General Administration
· Warmly welcoming patients, professionals and visitors to the building, showing them the facilities and offering refreshments.
· Sorting and distribution of all incoming post.
· Typing and editing reports/letters for clinical staff.
· Attending monthly internal business meetings and maintaining an action log.
· Arranging refreshments for meetings as required.
· Booking travel and accommodation where needed.
· General office duties including filing and photocopying as required.
Projects
· To support the Business & Administration team with projects as and when required during seasonally quieter periods.
Other Duties
· Along with other admin staff, ensuring the building is clean, tidy and well-organised.
· Covering for the Executive Assistant when they are absent.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hackney Migrant Centre (HMC) is seeking to recruit a Vice-Chair to support our work and ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028.
HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, of any immigration status or nationality. As the environment facing migrants has become ever more challenging, we have expanded the scope of our work. Our staff team has increased from one part-time worker in 2007 to a team of eight people, some part-time, and we now have a budget just under £450,000 a year.
We provide legal advice and casework support on immigration, housing and welfare, working with visitors to resolve the problems forcing them into destitution and homelessness, such as insecure immigration status and lack of access the public funds. We also, in partnership with local organisations and a team of volunteers, provide wellbeing support and regular community building sessions, including advice and support on accessing a GP and dealing with charges for hospital care.
This is an opportunity for someone with previous Board experience to support the Chair to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development. We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees from the Global Majority, those with lived experience of migration and/or the UK’s hostile immigration environment.
The role of Vice-Chair
The Vice-Chair of the trustee board supports the Chair in fulfilling their responsibilities and provides leadership to the board in the Chair’s absence. This is a developmental role for someone who is interested in transitioning into the Chair role in future, and who can provide additional capacity, insight, and leadership to the organisation as it navigates an increasingly challenging environment for migrants and the voluntary sector.
The Vice-Chair has the general responsibilities of a trustee to ensure the financial sustainability of HMC and that it is carrying out its work for the public benefit in line with its charitable objects. Decisions affecting the running of HMC and its finances will be taken by the board as a whole, either at the board meeting or if urgent via email. The Vice-Chair does not have individual decision-making responsibility or power (but does have a deciding vote at board meetings).
The specific duties of the Vice-Chair include the following:
Trustee meetings
• Support the Chair to agree the agenda (with the secretary and in consultation with the CEO) of trustee board meetings, sub-committees and other meetings where relevant.
• Attend and contribute to all trustee meetings and chair meetings in the absence of the Chair.
• Support the Chair in ensuring that key decisions are discussed and agreed, and that all trustees can participate fully. • Assist with the follow-up of actions and implementation of decisions as agreed with the Chair.
• Support the development and induction of new trustees, and help identify training and support needs.
Communication with staff
• Work closely with the Chair and be available as an additional point of contact for the CEO and staff, particularly when the Chair is unavailable.
• Support the Chair in providing supervision and pastoral support to the CEO, contributing to wellbeing check-ins and performance appraisal processes where appropriate.
• Contribute to the development and oversight of key organisational priorities, including equity, diversity and inclusion (EDI), fundraising, and sustainability.
• Attend staff recruitment or disciplinary panels as needed.
Public role and organisational development
• Support the Chair in representing HMC externally at public events and meetings, and deputise where necessary.
• Assist in the preparation of public communications, statements, and events.
• Act as a signatory for bank accounts and contracts when appropriate, particularly when the Chair is unavailable.
Succession and transition
• The Vice-Chair will be supported to become familiar with the full breadth of the Chair’s responsibilities over time. • They may take on specific duties or projects in agreement with the Chair and board, as part of their development.
• In the event the Chair steps down, the Vice-Chair may act as interim Chair and will be encouraged to apply for the role if appropriate.
The specific duties attached to the Vice-Chair’s role may change and/or be taken on by another trustee by agreement of the board as a whole.
Being a Trustee of Hackney Migrant Centre
The trustees of Hackney Migrant Centre play a vital role in the organisation. They are responsible for ensuring that that its services are maintained and developed for the benefit of its visitors, in line with HMC’s ethos and objectives. HMC staff are responsible for the day-to day running of HMC’s services but trustees work closely with staff in discussing and deciding on policy issues, staffing developments and campaigning, overseeing finance and fundraising to ensure that the organisation is sustainable and in monitoring the impact of HMC’s services. Our trustees are recruited according to our Trustee Recruitment Policy. We welcome trustees from a variety of backgrounds to ensure that a broad range of skills and experience are represented. Trustees are encouraged to gain first-hand experience of the work of HMC but regular volunteering is not a requirement.
For more information, please refer to the Recruitment Pack