Graduate scheme jobs

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

Your role in our mission…..
This role sits in our Prize Led Fundraising Team, who nurture existing supporters and recruit new players into the Marie Curie Weekly and raffles. You'll provide administrative, operational and creative support across our Prize Led campaigns and products.

The ideal candidate will be organised, proactive and collaborative with a keen interest in developing their career in fundraising or marketing. You'll be a touchstone for internal queries, and a first point of contact for supporters as well as playing a key role in delivering ongoing journeys whilst ensuring the best possible supporter experience at every interaction.

Responsibilities:
- Provide the best possible supporter experience in all interactions, ensuring that donors feel valued.
- Manage the team inbox, responding to internal and external queries promptly and efficiently whilst offering a high standard of supporter care.
- Oversee fulfilment processes, ensuring agencies are briefed to process and thank donations in line with our wishes and that all high value donations are appropriately and personally thanked.
- Own other administrative processes relating to the running of our lottery and raffle draws.
- Brief activities to the Supporter Relations Team to enable them to signpost supporter queries.
- Oversee processes relating to the team's expenditure, recording and processing all invoices and purchase orders.
- Support the development of our Fundraising campaigns, liaising with stakeholders, offering critique on creative, as well as proofing and checking materials.
- Contribute to the delivery of digital elements including emails, webpages and digital ads.
- Research into projects, case studies, and other charity/commercial approaches to feed into the creative process.
- Listen to sample calls from telemarketing campaigns, ensuring a high standard and providing adequate feedback.

Skills and experience:
- Excellent written and verbal communication and interpersonal skills
- Strong organisational skills with the ability to prioritise tasks
- Previous experience in customer service or supporter services role
- Administrative skills
- Proactive
- IT skills, including Microsoft Office (Word, Excel, Powerpoint, Sharepoint), email and databases

Please see the full job description here:

Application Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.

Close date for applications: Wednesday 25th June 2025
Salary: £22,222 plus LW up to £3,500 (were applicable)
Contract: Hybrid Remote - Travel into London Office 2 days per week

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

We are looking for a highly energetic person who is passionate about seeing an end to homelessness.  As part of our small fundraising team, your role will be to generate new income and raise awareness of the varied work we do. The key to your success will be your ability to build and cultivate relationships in the community, recruit and support event participants and deliver successful fundraising events.

With a background in fundraising, event management or marketing, you will have first class communication, influencing and negotiating skills, the ability to engage with people from all walks of life and the passion to deliver positive and productive outcomes.

In return, we offer a friendly and supportive working environment, together with a generous pension scheme and Simplyhealth medical benefits.  

The closing for receipt of applications is 10am on Friday 4th July 2025.

 We are committed to develop and maintain working environments and practices which ensure equality of opportunity in both the recruitment and advancement of staff.  Discriminatory attitudes or behaviour are unacceptable at any time.  Commitment to equal opportunities is a requirement of all our staff.                                       

The Whitechapel Centre, Langsdale Street, Liverpool L3 8DT.

Salary: £26,000 per annum, pro rated.

Job type: Full-time

Contract period: Fixed Term Contract (to end of March 2025)

Reporting to: National Programme Leads

Team: Service Delivery

Location: Oxford (hybrid after three months)

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We are looking for a National Programme Administrator to join our National Programmes team. We’re looking for a person with experience of maintaining and managing client relationships, eg gained through customer services or client management, as well as experience of organising and maintaining records and working efficiently on multiple projects. You’ll need good competency in Microsoft Word, Excel, PowerPoint and Outlook. An interest in social or healthcare research or market research is desirable.

Please review the full job description before applying.

About Picker Institute Europe

Picker is an Oxford-based charity with an international reputation as a key authority in the measurement and improvement of patient experience. Our mission is to make person-centred health and social care a reality for everyone.

We evaluate the areas of health and social care that matter most to people, producing actionable and insightful results to drive advances in standards. If you are passionate about putting people at the forefront of healthcare services, then Picker could be the place for you.

Working with us

Here at Picker, we believe in treating our people well; from excellent career opportunities to a positive, collaborative culture. We all work with a shared set of values that inspire us to achieve the biggest impact. We work to understand, measure and improve the areas of health and social care that matter most to people, producing actionable and insightful results to help providers deliver better care. If you are passionate about putting people at the forefront of health and care services, then Picker could be the place for you.

Working alongside colleagues who are experts in their field, you will be part of a team contributing to our vision ‘the highest quality person centred care for all, always’. You will contribute to our research with NHS Trusts and many high profile charities, such as The British Heart Foundation, Pancreatic Cancer UK and Mind.

To support you we offer a friendly, person centred working culture with many benefits including:

• Flexible and hybrid working opportunities, including flexible start and finish times
• Convenient Oxford location with free parking
• 25 days annual leave, increasing to 30 days, plus eight public holidays
• Option to buy or sell up to 5 days of annual leave
• Christmas office closure (currently an additional 3 1/2 days leave)
• Contributory company pension scheme (currently employer matching up to 8%)
• Enhanced maternity, paternity and adoption pay
• Free life assurance (currently 4 x salary)
• Tailored learning and development, including access to complete iHasco training library
• Health and wellbeing resources including an Employee Assistance Programme
• Employee loan scheme (rental deposits, UK work visas, season ticket, emergency)
• Regular calendar of social activities organised by a dedicated Social, Wellbeing and Employee Engagement team

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

As a Community Fundraiser, you will use your communication, engagement and people skills to develop strong and lasting relationships in the local community, inspire existing supporters, generate funds and help to deliver a range of fundraising initiatives in support of Good Company's vision.

You will be responsible for identifying new opportunities and exploring the potential for submitting bids. You will support individuals, businesses, schools, clubs, and community groups to reach their fundraising goals and ensuring that all supporter interactions with us are positive. This is an exciting opportunity for someone who enjoys networking, thrives on making connections, and wants to use their skills to make a real difference in people’s lives.

Interviews will be held on 24th July.

Creative Support is a non-profit organisation that provides high quality person centred social care services for people with learning disabilities, mental health and other needs.

An exciting new opportunity has become available to join our dynamic, fast-paced, hardworking Human Resources team to support the delivery of efficient HR services for a Stockport based charity located within just a few minutes’ walk of the train and bus services.

We are looking for an individual who either has experience in an office environment or is looking to start and develop their career in Human Resources in a busy office environment.  You will have a good working knowledge of Microsoft Office including Word, Excel and Access. You will be a highly organized individual who is able to work to deadlines and provide excellent customer service.

You must have the ability to work autonomously, manage tight deadlines, maintaining both computerised and manual records including the development and maintenance of Excel spreadsheets and have the ability to work with frequently changing priorities. The post holder will be required to handle information of a confidential nature and must observe the highest standards of professionalism, discretion and confidentiality.

This is an ideal role for graduates who are passionate about working in the not-for-profit sector although any applicants who are looking for their first role within a human resources environment may also apply.

Vacancy Reference Number: 81628

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK.

We are the largest sexual violence support provider in Wales, with 30 years’ experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.

As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.

Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.

PURPOSE OF THE POST

To provide administrative support and to ensure the efficient day to day running of the office. This post has a strong emphasis on client support and engagement.

GENERAL

• The post holder will embody New Pathways’ ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.
• Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.
• Ensure CPD by attending relevant training and workshops as required.

MAIN TASKS AND DUTIES:

• Offer a welcoming and non-judgemental environment to all service users.
• Act as first point of contact with reception duties, including answering telephone enquiries, welcoming clients, dealing with incoming and outgoing mail etc.
• Record initial referral information from clients.
• Liaise with clients, counsellors and volunteers by telephone, Microsoft teams etc.
• Schedule client appointments.
• Co-ordinate counselling timetables.
• Maintain records, both written and computerised.
• Ensure an effective system of communication exists between clients, counsellors and volunteers.
• Word processing of letters, reports and other documents.
• Undertake relevant training, as required.
• General clerical tasks including photocopying, filing, etc.
• Complete routine health& safety checks.
• Order stationery and other supplies.

Benefits of working with New Pathways

• High level of professional and wellbeing support
• Generous pension
• 25 days annual leave plus bank holidays
• Additional 5 days annual leave after 5 years of service
• Additional time off between Christmas and New Year
• An annual Birthday Day
• Flexible working patterns.
• A package of wellbeing support including self-care workshops, flexible lunchtimes, staff recognition schemes etc.
• Access to training, relevant to the role.
• Continuous opportunities for career development
• Access to supervision/mentoring for all staff, as required
• Access to Health Assured 24 hour telephone crisis support
• Access to Health Assured counselling
• Mentor and ‘buddy’ system for all new staff
• Staff ‘Away Days’
• Laptop and mobile phone (where required)
• Organisational sick pay

Additional Information

New Pathways are equal opportunities employers, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applications for employment.

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.

To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, STEM Ambassadors programme, and a suite of enhancement and enrichment activities.

Reporting to the Project Lead, the Account Management Officer will manage relationships with STEM Learning’s valued funders while working to ambitious targets, ensuring they have an exceptional experience.

This role will be mostly home-based, with an office day every week at either London (City) or York University (walking distance from York city centre). Travel for meetings will be expensed. The National STEM Learning Centre based at York University is a unique and impressive teacher CPD venue, mirroring the modern classroom and laboratory facilities, as well as housing their inspirational resources centre. 

Key responsibilities for the Account Management Officer role include:

• Stewardship of Funders: Manage and streamline communications with STEM Learning’s growing group of funders.
• Creative Engagement: Develop innovative ways to engage with funders, including strategic partnerships, commercial activities, and employee engagement through the STEM Ambassadors programme.
• Effective Communication: Correspond with funders using creative and engaging methods.
• Creating “Wow” Moments: Build personal connections between funders and STEM Learning’s mission.
• Collaboration: Work with internal stakeholders to ensure effective partnership delivery.
• Impact Evidence: Leverage STEM Learning’s impact evidence and collaborate with the Evaluation Team.
• Growth and Renewals: Ensure the growth and renewal of existing partnerships.
• New Partnerships: Work with the Fundraising Development team on pitches and ensure a smooth handover of new wins.

Ideal skills and experience:

• Track record in building and sustaining exceptional relationships with supporters and funders
• Strong organisational skills, enthusiasm and tenacity
• Excellent communication skills and collaboration are a must
• Specialist knowledge of the trends and developments in the sector completed through relevant training is desirable. In the role, you will need to stay up to date on relevant press and industry news.
• You’ll also be an outstanding advocate for STEM Learning and the ENTHUSE Charity, embodying their values: Sustainable – Innovative – Proactive
• If you are a proactive and innovative individual with a passion for STEM education, we want to hear from you!

Employee benefits

STEM Learning offer an exceptional benefits package, which includes: 

• 30 days annual leave plus bank holidays (up to 5 days leave can be carried over to the following leave year)
• Excellent pension scheme with employer contributions of up to 15%
• Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
• Annual salary review
• Electric Car Benefit Scheme via Tusker
• Interest-free season ticket loan
• Discounted gym membership and shopping discounts
• Gourmet Society and tastecard dining cards (incl. 2 for 1, 50% off food bill and 25% off total bill)
• Kids Pass
• Employee Assistance Programme

Come and join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them from getting meaningful employment.

We are looking for people who are passionate about using their own experiences to help make change for people in Norwich experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

The role is working as a trainee Housing Rights Worker with the aim of being able to provide generalist housing and homelessness advice by the end of the fixed term. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.

The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.

The GROW trainee programme includes opportunities to get involved in developing services in the southeast and across Shelter at a national level, using your experiences to influence our local strategic aims.

About you

We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Please note

This role is ring-fenced for those with lived experience of multiple disadvantage.  

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.

Come and join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented them gaining meaningful employment.

We are looking for people who are passionate about using their own experiences to help make change for people experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

Working in a team of seven, you will be part of the research function at Shelter, finding data and evidence to support Shelter’s fundraising, media, services, campaigning and brand work.

As well as researching the benefits of social homes, we also do research on the scale of the housing emergency, including homelessness, and who is most affected.

The Research team is part of Shelter’s Activism & Advocacy division. This means you may work with our Public Affairs, Digital Campaigns, Community Organising and Policy teams too.

The GROW trainee programme includes opportunities to get involved in Shelter at a national level, using your experiences to influence our work as a whole.

About you

You’ll be a team player who is flexible, open to learning, and willing to ask for support when needed. You’ll have basic IT skills, such as using email and searching the internet, and be able to stay organised and manage your time well. You’ll also be proactive, curious, and interested in learning more about housing and the issues people face. Importantly, you’ll have lived experience of homelessness or other disadvantages – such as substance use, or involvement with the criminal justice system – and you’ll want to use your experience to make a positive difference. You may also be facing challenges to employment, such as limited qualifications, a lack of experience, or long-term unemployment. A strong belief in equality and a commitment to tackling discrimination are essential.

Please note

This role is ring-fenced for those with lived experience of multiple disadvantage.  

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.

Westway Trust is seeking enthusiastic and motivated individuals to join their existing dedicated and friendly team of sessional workers to provide ad-hoc support to various departments within the charity. By joining us you will be instrumental in the services and support we provide to our local community in North Kensington. 

The Trust currently has a need for sessional Administrators; Receptionists and Events Support staff.  If you are keen to join the team on this exciting journey of enhancing the lives of the local people, and don’t mind being contacted at short notice to work (on some occasions), then we would love to hear from you.

About you:

You will need to have the right balance of knowledge and experience with excellent interpersonal and customer-facing skills and will be available to work at short notice.  You ideally will reside in North Kensington or nearby, and will be committed to working for a charity supporting and enhancing the lives of people in the local community.

Key responsibilities of the role include but not limited to:

Administration:

• Handling general administrative tasks such as data entry, filing, photocopying, and document preparation.
• Assisting with office organisation and supply management.
• Diary management.
• Respond to enquiries (internal and external).

Receptionist:

• Provide a professional and friendly welcome for all visitors to the building.
• Manage meeting room bookings.
• Set-up and clear-down meeting rooms.
• Receive and respond to incoming calls.
• Open and close the building at the designated times each day.
• Sort and distribute post.
• Signpost safeguarding concerns in line with the safeguarding policy.

Events Support:

• Provide administrative support and excellent customer service.
• Preparing rooms/areas for meetings and events, including the moving of equipment such as tables and chairs.
• Provide support on event day.

Knowledge and Experience:

You will have experience in one or more of the following roles:

• Administration.
• Event support.
• Receptionist.

Personal Skills:

• Reliable and flexible.
• Confident communicator.
• Excellent organisational skills with a high attention to detail.
• Can proactively support colleagues in delivering a successful event.
• Can take the initiative to get things done.
• Proactive attitude with good problem-solving skills.
• Customer focused, with the ability to provide a friendly and efficient service to customers, staff and community members.
• Good IT skills, including MS Office Word and Outlook.
• A willingness to learn, where needed.
• Ability to work independently and as part of a team in culturally diverse environment.
• Connection to or significant understanding of the local area and its social, cultural and political heritage would be highly desirable.
• Commitment to living out the Westway Trust values including placing the community at the centre of all we do.
• Demonstrable understanding of, commitment to, and promotion of equality of opportunities, diversity and inclusion. 

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher

The application deadline is Tuesday 24 June when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended) or re-open the advert at any point should we wish to.

We are looking for a female candidate to fulfil this role (Equality Act 2010)

Come and join us

The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented gaining meaningful employment.

We are looking for people who are passionate about using their own experiences to help make change for people in London experiencing bad housing and homelessness.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

As a GROW Trainee, you will play an essential role in delivering Shelter’s purpose to defend the right to a safe home in East London. Our GROW Trainee will learn how to provide advice and advocacy to people experiencing the housing emergency and work alongside a team of advisors, solicitors, support workers and managers who work together to give communities easier access to support and advice. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.

The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.

The GROW trainee programme includes opportunities to get involved in developing services in London and across Shelter at a national level, using your experiences to influence our local strategic aims.

About you

We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Please note

This role is ring-fenced for those with lived experience of multiple disadvantage.  

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.

An exciting opportunity has arisen for a Supporter Care Assistant to join the Fundraising Team .Your role is to be responsible for delivering excellent service to The Children's Trust’s supporters.

This role is not open to sponsorship.

Role Requirements

• Act as the first point of contact for general enquiries (both internal and external) received on a day- to-day basis.
• Confidently respond to phone calls and enquiries from supporters and the general public in a prompt, professional and friendly manner.
• Produce letters and e-mails in response to enquiries from supporters and the general public.
• Ensure the prompt and accurate recording of donations on the fundraising database, ThankQCRM
• Liaise with fundraisers concerning the coding of donations on the fundraising database.
• Produce thank you letters to supporters in a prompt timeframe.
• Liaise with the Finance department regarding donation coding and financial reconciliation.
• Add new supporter records to the fundraising database.
• Update existing supporter records on the fundraising database (i.e. changes of address).
• Update existing donation data on the fundraising database.

Interview Date: TBC

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

In the spring of 2025, the Vivensa Foundation launched its new strategic framework and identity.  Formerly known as the Dunhill Medical Trust, it was back in the 1980s that our founder's niece recognised that the shifting demographics would drive a need for investment in a high-quality research base to improve our understanding of the mechanisms of ageing and ageing-related disease, together with the delivery of innovation to improve health and social care services for older people. 

Our charitable objects were never more relevant than they are today and the opportunities are immense to support our academic and clinical researcher community to make real systemic change. 

Today, we are the stewards of an endowment valued at around £170M, and have committed to distributing at least £30M over the next five years in in grant funding.  We have also ring-fenced a part of our endowment for social investment. You can read more about our Strategic Framework here.

We now have a full time, permanent vacancy for an aspiring grants management professional to help us to deliver our strategic plan. As a member of the Grants Team and reporting to the Director of Research, you will be a primary point of contact for organisations applying for funding for academic or clinical research, as well as working with the team to develop, implement and evaluate our funding streams.  As such, you will make key contributions to the development and delivery of our core services, reinforcing our reputation for high quality and support for the research community.  If you’d like to explore using your grants management experience or research training in a subject area relevant to the work of the Foundation in a slightly different context, identify with our values and have the great attention to detail, flexible “can do” attitude and restless curiosity essential to the success of a small, expert team, go to our website to download the full job description and person specification and find out how to apply.