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Royal Association for Deaf people
Multiple Locations
£30,000 per year for full time hours - will be pro-rata for part time hours (25+hours per week)
Page 1 of 1
London, Greater London
£28,000 pa pro rata
Permanent, Contract, Part-time
Job description



Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.


About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):


  • Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

  • Communicating with individual givers via email and phone

  • Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

  • Supporting external grant-writers to apply for grants, and report-writing

  • Managing, recording and submitting monthly appeals to trusts and foundations

  • Organising both fundraising and stewardship events

  • Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

  • Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

  • Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.


  • Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

  • Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

  • Taking responsibility along with other staff for answering phone calls, booking appointments for clients

  • Developing the CRM for recording client data and impact reporting in addition to donor data

  • Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)


PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.



  •  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

  • Supportive of the work of Choices

  • Experience of working as a fundraiser (ideally within individual giving and community fundraising)

  • Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

  • Ability to proactively build and develop positive relationships internally and externally 

  • Excellent organisation skills

  • Strong project management/administration skills, preferably in the charity sector

  • IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

  • Experience of working with CRMs/databases 

  • Self-motivated and confident working alone

  • Solutions-focused

  • Excellent interpersonal skills and team player

  • Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity


  • Entrepreneurial thinking

  • Knowledge of safeguarding

  • Knowledge and experience of using Salesforce (CRM)


How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

More about Choices Islington
Choices Islington

About Choices:

Our vision is for no-one in London to face a pregnancy crisis alone.

Read more

Refreshed on: 07 July 2020
Closing date: 20 August 2020
Job ref: ‘Fundraising and Operations Manager Application’
Tags: Christian,Fundraising

The client requests no contact from agencies or media sales.

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