Group manager jobs in brockley, greater london

About the role:

We are looking for passionate and dedicated individuals to join our team as a Young Person’s Worker in Islington, Camden and Waltham Forest.

In this role, you will have the unique chance to make a lasting impact on young people who are at risk of homelessness, empowering them to build fulfilling, independent lives. Your day to day responsibilities will include managing a caseload of clients, developing personalised support and safety plans, and guiding young people through the process of moving into independent accommodation, employment, and education.

As a Young Person’s Worker, you will work within a trauma informed, strengths based framework, ensuring that the needs and aspirations of each young person are at the heart of your approach. You will act as the lead worker for each individual, supporting them in developing life skills like budgeting, self care, and cooking while helping them access vital services such as mental health support, housing advice, and employment opportunities. Your role will be crucial in motivating and coaching young people to take ownership of their futures, helping them navigate their journey to independence with confidence.

Working at Single Homeless Project (SHP) means being part of a committed, supportive team that’s dedicated to creating positive change in the lives of young people. In addition to the difference you will make, you will also have the opportunity to grow your own career, with access to ongoing training and professional development. If you are ready to be part of something truly meaningful and make a real difference, we’d love to hear from you.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About Us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.

Important Info:

Closing Date: Sunday 9th November at midnight

Interview Date: Monday 17th and Tuesday 18th November at SHP Head office in Kings Cross.

Please note there will be a second round of interviews for progressed candidates.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

We are recruiting for a temporary Policy & Public affairs Administrator for an amazing childrens charity. You will need strong planning , administration and perpetration of documents.

Hybrid working 2/3 days in their London office and be able to attend events.

The Role
Planning and organising the meetings for the Policy & PA team and our range of external stakeholder groups, supporting the preparation of information and documents, taking and producing high quality notes, and monitoring actions and outcomes on behalf of the meeting chairs.Including large stakeholder projects like the Health Play Alliance.
Working closely with the policy officer on administration associated with public affairs engagement, coordinating meetings with parliamentarians, sharing relevant documents and tracking and supporting on follow up correspondence.
Managing the logistics and supporting the planning and preparation of parliamentary events, external roundtables, symposiums, conferences, webinars etc.
Researching relevant literature and horizon scanning the policy landscape to support the production of briefing papers, news, and articles for trustees, senior managers and for publication on our website and social media platforms.
Working with Charity's Marketing and Communications team to support and facilitate engagement via social channels, the website and liaising with the comms team on other media opportunities.
Helping to represent the Charity's policy positions to stakeholders and external audiences including those in government, Parliament, and the NHS when in stakeholder meetings.
Working collaboratively across the Charity's team to maximise the opportunity that the policy and public affairs work brings to the wider organisation in raising income and delivering our services. Representing the Charity's PPA at internal meetings when needed (ie youth panel project group and more).
Working with I&I to track PPA engagement on the designated log to ensure the Charity can demonstrate impact and outcomes of its policy work.
Supporting the policy officer in the creation and information gathering needed for external presentations (ie to NHS networks, ICBs, DHSC)
Prioritising projects and managing schedules and your own workload in response to organisational needs.

The Candidate
Experience as a Policy, Public affairs environments
Minute taking
Scheduling meetings
Research
Data gathering and report writing
Project support
Administrations
Attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

HR Business Partner
Permanent - 35 hrs per week
£45,000 - £50,000 per annum
Location: London (hybrid)

Our client, a successful and hugely impactful Charity that supports the interests and wellbeing of children and young people, now has an exciting opportunity for an experienced HR Business Partner to join their team on a permanent basis.

Please note; this role offer hybrid working arrangements requiring at least 2 days per week working from the central London offices.

This role will suit an enthusiastic and highly organised HR generalist who is able to work in partnership with a diverse stakeholder group across the organisation, to provide high quality and consistent people related advice and guidance and an excellent customer experience. This interesting, busy and varied role covering the full HR remit requires an experienced HR professional with the confidence to independently manage local HR matters, whilst also contributing as part of a wider HR team.

As HR Business Partner, you will:

• Work in partnership with the leadership teams and stakeholders in your assigned business areas to help shape, develop and deliver people solutions in line with the needs and priorities of the organisation
• Provide expert and professional HR advice and support to staff and managers, ensuring they are equipped to fulfil their role
• Drive organisation results and increase colleague engagement, by working with senior stakeholders to identify and manage risk in support of the people and organisational strategy
• Work with colleagues across the wider HR team to develop the HR service and implement specific HR projects and policies linked with the people strategy

What you will require:

• CIPD qualified or equivalent, or be qualified by professional HR experience with evidence of proactive CPD
• Experience of delivering solution-focused, professional HR generalist advice to senior stakeholders, underpinned by an up-to-date knowledge of employment legislation, ideally gained in contract-driven Charity or not-for-profit organisation
• The ability to simultaneously manage numerous people-related projects across multiple business areas, and effectively navigate conflicting deadlines and priorities
• Experience of working with HR systems (ADP would be ideal), manipulating and analysing data and disseminating insights to a variety of audiences across a wide range of People matters
• Proven experience of influencing and coaching managers through a wide range of employee relations issues
• Experience of managing change, including redundancy, TUPE and culture change

Title: Data and Reporting Officer – Neglected Tropical Diseases (NTDs) 

Salary: £29,400 to £34,600pa 

Location: UK remote - with occasional travel to Haywards Heath, when required 

Contract: 24-month Fixed Term Contract 

Hours: This is a full-time role with 35 hours per week 

About the role 

Sightsavers work in Neglected Tropical Diseases (NTDs) contributes to a range of public health problems to reduce disparities, lower disease burdens, and build locally owned sustainable health programs. The NTD Data and Reporting Officer sits within the NTD Surveillance unit and provides a single point of contact for programme and country teams on data monitoring and reporting. 

The position will be based in the UK, with occasional travel to Sightsavers headquarters in Haywards Heath, and international travel up to four weeks per year. 

As the NTD Data and Reporting Officer you will help standardise, consolidate and continuously improve directorate Monitoring and Evaluation (M&E) tools and processes, maintain data architecture for NTDs, ensuring core organisational data assets are of high quality, cohesive and accessible, and manage secure storage for NTD data reporting. 

Further responsibilities include: 

• Maintain a cross-departmental M&E calendar. 

• Develop and disseminate and track quarterly planning and reporting templates for country office/partners. 

• Quality check data submissions prior to consolidation against organisational data policy. 

• Ensure programme plans (targets) and associated performance data (actuals) are timely and accurately entered in core organisational data systems. 

• Process and analyse large, complex datasets on request for directorate senior management, donors and partners. 

• Conduct detailed reviews of donor reports, narratives and press releases to ensure any referenced data is accurate and appropriately referenced.

• Provide day to day capacity building and support for directorate and country office staff on data monitoring and reporting. 

• Provide ongoing support to licensed NTD data systems, including acting as a first point of contact for the directorate NTD data helpdesk. 

• Participate in NTD programme and team meetings.

Skills and Experience 

As the successful candidate you will possess practical experience or an undergraduate degree in international development, public health, international relations, geography, statistics, or an appropriate equivalent. You will also have excellent English language skills, have an understanding of international development issues and a commitment to equality of opportunity for people with disabilities, and have experience within data reporting and monitoring. 

Further requirements include: 

Essential 

• Excellent problem-solving and analytic skills, with the ability to work with large, complex datasets. 

• Understanding of data privacy and best practices in data security. 

• Excellent organisational skills with the ability to identify critical issues and communicate these effectively to colleagues. 

• Able to facilitate group-training sessions, with a focus on programme systems and data, building capacity in developing country contexts in areas relevant to position. 

• Advanced Excel skills, and proficiency with Microsoft suite. 

• Knowledge and understanding of Monitoring and Evaluation reporting. 

• Experience processing and analysing large and complex data sets. 

Desirable 

• Working knowledge of French and/or Portuguese. 

• Experience of working in different countries, preferable within NTDs or the public health sector. 

• Experience with Geographic Information Systems (GIS) and data visualisation platforms, such as PowerBI and Tableau. 

This is a varied and involved position, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW), and complete international travel up to four week a year. 

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next steps 

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit. 

We anticipate that remote interviews will take place during the week commencing 24 November 2025 and the evaluation process will include a written task and an oral interview to be completed by shortlisted candidates in advance of this.

Closing date: 9 November 2025 

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply. 

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations. We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

The successful candidate will be central to providing a first class governance service to the IAPB board and it’s committees, whilst working across the organisation to ensure all operations are managed in a timely and efficient manner.

Governance

· Provide administrative support to the Board and sub-committees, including scheduling meetings (including annual AGM), supporting the CEO and Deputy CEO in drafting agendas, preparing, collating and distributing papers, and minuting meetings.

· Acting as the key point of contact for members of the Board.

· With the CEO and Deputy CEO, track key deliverables and action points and follow up on outstanding items.

· Assisting with the election, appointment and reappointment processes for board and committee members.

· Manage trustee onboarding, training, and compliance requirements.

· Maintain board records and listings.

· Supporting the Deputy CEO to ensure compliance with all relevant legal and regulatory requirements.  

Operations

· Assist in the daily management of IAPB operations, including correspondence, scheduling and record-keeping.

· Maintaining efficient administration systems and databases.

· Help coordinate internal meetings, prepare agendas and take minutes.

· Office management administration

· Support to IT and HR as needed.

· Compliance with data protection and health and safety policies.

· Provide support to all other departments as necessary.

· Other reasonable duties as required from time to time.

General

· To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.

· To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.

Skills & experience

· Previous experience in governance administration is desirable but not essential, however a strong interest in this field is required.

· The ability to maintain confidentiality and handle sensitive information.

· This position requires a tech-savvy person (Microsoft Office etc) with administrative maturity and the ability to operate autonomously.

· Excellent minute-taking skills coupled with excellent organisational and time management skills, with the ability to work flexibly in response to changing priorities.

· Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.

· The ability to deal with competing priorities whilst maintaining a high level of attention to detail.

· A collaborative approach.

· Commitment to the values and behaviours of IAPB.

Other Information

· Benefits include 30 days annual leave (plus statutory bank holidays), pro rata for part time employees

· Pension scheme – 10% Employer contribution, no minimum employee contribution

· Group life assurance

· Hybrid working

· Flexible working

· Employee Assistance Provider

· Various family friendly policies

· We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s.

We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

Location: Homebased. Please be aware; in order to apply for this role, you must live in Greater London.

About the role 

The Community Fundraising Team at Parkinson’s UK is dedicated to supporting thousands of individuals, groups and local businesses to fundraise across the UK. 

As a Community Fundraiser, you’ll play a key role in strengthening these connections, identifying and cultivating new local partnership opportunities,  in generating leads and inspiring others to fundraise for people living with Parkinson’s.

What you’ll do:

• Develop and deliver ambitious local fundraising plans and budgets to maximise local support, provide exceptional stewardship and achieve financial targets in line with the community fundraising strategy.

• Proactively identify and build partnerships with local companies, networks and community organisations to grow and build a sustainable pipeline.

• Actively support, motivate and manage a portfolio of individual supporters to fundraise for Parkinson’s UK, ensuring opportunities realise their full potential and key supporters are retained.

• Lead on the development and delivery of a portfolio of fundraising activities such as local delivery of the Walk for Parkinson’s event series.

• Lead in developing all streams of local fundraising in allocated areas, including community support, local corporate activity and collaborating with central teams.

• Collaborate with your local Community team to  promote best practice and encourage the sharing of ideas.

What you’ll bring:

• Demonstrable experience of general fundraising principles of the following fundraising disciplines: community, corporate and events. 

• Experience of identifying and managing successful community and corporate partnerships to achieve agreed income and long term engagement. 

• Experience of setting and effectively managing budgets to achieve agreed targets. 

• The ability to identify and maximise opportunities to grow and develop income. 

• Experience of managing own workload effectively and planning work to meet deadlines. 

• Ability to communicate clearly and assertively with excellent public speaking skills 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

First round interviews for this role will be held online on Wednesday 26 November.

In-person second round interviews for this role will be held on Thursday 4 December, at our London office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To ensure Home-Start's Southwark’s finance and operations systems best meet the needs of the organisation, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead

Salary: £40,000 - £50,000 pro rata

Location: Flexibility to allow  working from home - typically this will be up to two days each week - with an expectation of a minimum of three days spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions)HMP Peterborough and HMP Bronzefield

Hours:   35 hours per week

Contract: Fixed Term - until 31st May 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

• A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
• A good knowledge and understanding of organisational systems and frameworks, line management and project management
• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
• Experience of developing relationships with funders/commissioners and achieving required outcomes
• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

• Closing Date for Applications: Sunday 23rd November 2025
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

The Talent Set are delighted to be recruiting a very unique part time role for an international development charity. 

• Role Title: Digital Data Analytics Specialist
• Salary: £48,166-£49,446 Pro-rata
• Location: London-Hybrid
• Tenure: 28 hours Part-Time (2-4 days per week), Permanent

Digital Analytics & Optimisation Specialist

Purpose of Role:
Work collaboratively with digital colleagues to drive reach, engagement, and conversion across all digital channels. You’ll use data insights to optimise performance, manage technical tracking and tagging, and ensure compliance with privacy and consent standards. Through expert analysis and reporting, you’ll help shape evidence-based digital strategies that grow our audience and strengthen our impact.

Key Responsibilities

Tracking, Data Analysis & Insights

• Monitor and analyse website and digital campaign performance using tools such as GA4, Google Tag Manager, Google Ads, Sprout Social, and Search Console.

• Deliver clear, actionable insights and recommendations to improve site performance, user journeys, engagement, and conversion.

• Manage end-to-end tracking implementation across websites, maintaining documentation and data accuracy.

• Define and track relevant KPIs for engagement, reach, and conversion across all channels.

• Lead on cookie implementation, consent management, and compliance with online privacy standards.

• Present findings in a structured, transparent way to build organisational learning and drive continuous improvement.

Testing & Optimisation

• Support ongoing SEO and site optimisation in collaboration with developers and content teams.

• Contribute to conversion rate optimisation (CRO) initiatives to enhance campaign and site performance.

• Apply data-driven experimentation, including A/B and multivariate testing, to refine user experience and increase conversion.

Digital Marketing & Reporting

• Create and maintain dashboards and performance reports (using Power BI, Google Looker Studio, or similar tools) to make data insights accessible across teams.

• Evaluate paid and organic campaigns, providing evidence-based recommendations for improved ROI and engagement.

Collaboration & Knowledge Sharing

• Deliver training sessions for colleagues on digital metrics and analytics tools.

• Stay current with digital trends, technologies, and best practices, and share insights across teams.

• Participate actively in cross-team digital groups, contributing to a culture of shared learning and innovation.

Experience, Knowledge & Skills

Essential

• Strong commitment to the charity mission, feminist principles, and values of equality, diversity, inclusion, and anti-racism.

• Minimum 1 year of experience in a digital analytics or marketing analytics role.

• Advanced experience with Google Analytics 4 (GA4) and Google Tag Manager.

• Working knowledge of JavaScript, HTML, and CSS for implementing custom tags and managing data layers.

• Proficiency in tracking and tagging methods (events, pixels, UTM parameters).

• Experience with data visualisation tools (e.g., Power BI, Google Looker Studio).

• Strong knowledge of SEO techniques, conversion rate optimisation, and digital marketing (including PPC and Google Ads).

• Advanced Excel and statistical analysis skills.

• Understanding of cookies, consent management, and online data privacy.

• Excellent communication skills—able to translate complex data into clear, actionable insights.

• Enthusiasm, curiosity, and a proactive, can-do attitude.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Restless Development

Restless Development is a locally-led, globally connected network, independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We support the collective power of young leaders to create a better world.  We run youth-led programmes to tackle the issues that young people care about the most.

We also run the Youth Collective – a growing network of over 5000 local youth civil society groups and organisations in 185 countries. We are committed to creating a network that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

More information about Restless Development:

• Restless Development Strategy
• Youth Collective 
• Power Shifting Checklist
• We Are Restless Blog

About the Event

The Schools Triathlon is a fun, mass participation sporting event for 7–13 year olds. Its mission? To get more young people moving, having fun, and discovering the power of fundraising. In 2025, over 10,000 young people took part in 12 events, raising an incredible £1.5 million for Restless Development and local charities. Since it began, the Schools Triathlon has raised over £5 million—making it our flagship fundraising event.

About the Role

As the Fundraising Events Coordinator, you’ll play a key role in delivering the Schools Triathlon series. You’ll work closely with a wide range of stakeholders, including the Schools Triathlon Committee, event venues, local schools, participants, volunteers, and our event delivery partners.

You’ll take the lead on two to three Schools Triathlon events, managing all aspects of planning and delivery with the school and our third party event company. This includes delivering engaging school assemblies at local schools to inspire pupils to take part and fundraise for Restless Development.

Our volunteers are the heart of the Schools Triathlon and without them, these events simply couldn’t happen. This role will be crucial in recruiting, coordinating, and supporting volunteers before, during, and after each event.

With support from the Senior Fundraising Manager. You will:

• Develop and implement creative volunteer recruitment strategies.
• Build strong relationships with local community groups 
• Manage volunteer communications, ensuring a positive and rewarding experience.
• Work closely with each of the host schools to support them with their student and staff volunteers
• Lead on the Duke of Edinburgh volunteer programme, working closely with host schools to expand and strengthen this initiative.

This is a varied and hands-on role, offering plenty of opportunities to develop your skills across different areas of events and volunteer management. You’ll need to be proactive, adaptable, and able to manage your time effectively while staying calm under pressure. Strong interpersonal skills are essential, as you’ll be working closely with a wide range of people.

If you’re passionate about delivering great events and recognise the vital role that volunteers play in their success, we’d love to hear from you.

Job title : Fundraising Events Coordinator.

Location :Home based - South West England

Salary : £31,000 gross per annum

Preferred start date: End of December / January 2026

Length of contract : Permanent

Visa requirement : Must have the right to work in the UK

Other requirements : Must have a full drivers licence and access to reliable and roadworthy vehicle. Will be expected to complete a DBS check. 

Reports to : Senior Fundraising Manager

Expected travel : Travel to London for staff meetings and other areas in the UK. Evening and weekend work for which time off in lieu will be given. Expenses for travel and work outside working hours will be given according to our policy.

Key Responsibilities:

Schools Triathlon Events:

• Support the planning and delivery of Schools Triathlon events from start to finish.
• Work collaboratively with the wider Schools Triathlon team to ensure smooth logistics, communications, and event-day operations.
• Attend meetings with schools, venues, and third-party suppliers to coordinate event logistics.
• Build and maintain strong professional relationships with key stakeholders including schools, committees, and delivery partners.
• Deliver engaging school assemblies and fundraising workshops to inspire participation and fundraising.
• Manage the assembly tracker to ensure it is kept up to date, with relevant members of the team notified when new assemblies are booked in.

Volunteer Management

• Take ownership of the volunteer project plan for all Schools Triathlon events.
• Lead the recruitment of event volunteers and student volunteers across host schools.
• Build strong, positive relationships with volunteers, ensuring a high-quality and rewarding stewardship experience.
• Coordinate and support local volunteer groups to ensure each event is fully staffed.
• Work closely with the Senior Fundraising Manager and host schools to deliver and expand the Duke of Edinburgh volunteer programme.
• Identify creative ways to grow and strengthen the Schools Triathlon volunteer network.
• Manage the volunteer inbox, responding promptly and professionally to all enquiries.

Systems, Processes & Communications:

• Support the team with event communications, ensuring timely, accurate, and professional responses.
• Use DotDigital to deliver email communications to volunteers and event participants.
• Confidently use Excel to process data and maintain accurate records across internal and external databases.
• Log and manage data accurately in Eventrac (registration system) and Salesforce (CRM), including imports, new records, and regular data cleaning.
• Support the management of fundraising through JustGiving, ensuring all fundraising pages are correctly logged and tracked within the CRM. 

Others 

• Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
• Support on wider charity initiatives as and when needed
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Undertake any other duties as requested by the Senior Fundraising Manager. 
• Support the Senior Fundraising Manager with developing an individual giving process.

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.

Skills and Experience

Essential

• Experience in planning and delivering events, ideally within the charity, education, or community sector.
• Experience of working with volunteers or an understanding of what makes a positive volunteer experience.
• Strong written and verbal communication skills, with the ability to engage and inspire a wide range of audiences
• Proven ability to build and maintain positive working relationships with internal teams and external stakeholders.
• Excellent organisational skills, with the ability to manage multiple priorities, meet deadlines, and remain calm under pressure.
• Enthusiastic, personable, and confident when engaging and motivating others.
• Creative and proactive, able to take ideas from concept through to delivery.
• Strong IT skills, particularly in Microsoft Excel, and confident using digital tools for communication and data management.
• Full UK driving licence and access to a vehicle (essential for travel to event sites and schools).
• Good organisational skills, with the ability to help plan and support events and fundraising activities.

Desirables

• Experience in fundraising or supporting fundraising initiatives.
• Familiarity with CRM systems (e.g. Salesforce), event platforms (Eventrac, JustGiving), and email marketing tools (DotDigital).
• Experience delivering presentations or workshops, particularly with young people.
• A genuine belief in the mission and values of Restless Development, and a commitment to representing them through your work.

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development's travel insurance. Any additional insurances/benefits will be shared with the successful applicant, and are dependent on the country of hire.

How to Apply

Please submit your CV and an expression of interest that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Apply by Monday 24th November 2025. For more tips on how to apply visit our website here.

Click here to return to Restless Developments website

JOB TITLE: Director, Herts Welcomes Refugees

Salary: £40-45,000

Full time, remote, with regular travel across Hertfordshire required with potential for flexible hours

Responsible to: The Trustees through the Chair

Responsible for: The staff team Functional links with: The Trustees, the Management Committee, other relevant partner organisations within Hertfordshire and with refugee, asylum seeker and migrant organisations nationally.

Herts Welcomes Refugees is the leading charity in Hertfordshire providing welcome and practical support for refugees and asylum seekers.

With a new NLCB grant we need to develop in a way that is structured and sustainable, and that’s where you come in! Working closely with the Trustees, you’ll ensure that our passionate volunteers and staff team are enabled to deliver effectively for the refugee and asylum seeker communities we serve in Herts. This is a unique opportunity to help shape the organisation’s future. You’ll help us to support volunteers and staff and make sure that day-to-day services are responsive and align fully with our mission, vision and values. Ultimately, you will help build the strong foundations and infrastructure enabling HWR to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

Why work with us?

• Be part of a small, passionate, and values-driven team making very tangible differences for refugees and asylum seekers

• Help shape the future of the organisation at a pivotal stage of its development

• Take on a broad and varied leadership role

• Receive support for professional development and training

• Enjoy a remote and flexible working environment.

Introduction

Herts Welcomes Refugees is at a transitional stage of its development, moving from a charity 
managed entirely by volunteers to one in which a small team of paid staff at its core facilitate and 
support the trustees to guide the work of the 170 or so volunteers. The staff team currently 
comprises a Volunteer Coordinator an IT Support Assistant and soon we will also be recruiting an 
Administrative Assistant. The Director will also work collaboratively with the (volunteer) 
Management Committee, the volunteer teams delivering services across the county and those 
volunteers providing support in key areas such as evaluation media and safeguarding.

Having come through a period of rapid development in the last four years, we now need to 
consolidate our knowledge and experience and further professionalise how we operate to ensure 
the sustainability and further development of the charity. Whilst committed to remaining a 
volunteer led charity, we need an energetic and experienced Director to support the trustees in
achieving our objectives and take the charity into the next phase of its development.

This brand-new senior role, which is being created as part of a new three-year funding programme by the
National Lottery Community Fund, is key to the next stage of our development. The postholder 
will need to be flexible in working with the Trustees, existing staff team and volunteers to help 
steer the charity through this transition. 

Main purposes of the job: 
1. To work with the trustees and volunteers in developing, supporting and facilitating the work of 
the charity and its volunteers to increase the efficiency, effectiveness, quality and consistency of 
the services provided to refugees and asylum seekers.
2. To be responsible for the day-to-day management and administration of HWR in line with the 
organisation’s policies and in compliance with all applicable law and regulation and to manage the 
staff team to increase the efficiency of the administration of the charity.
3. To support the trustees in achieving HWR’s vision, mission and charitable objects and strategic 
objectives and ensure the sustainability of the charity
 

Major duties and responsibilities:
1. Working with trustees, staff and volunteers
1.1 To manage the staff team to ensure that individual volunteers and area teams are supported 
and enabled to offer effective services across the county. This will involve regular travel across Hertfordshire.
1.2 To work with the management group to ensure its effective organisation.
1.3 To ensure that HWR's values, vision, mission are promoted and practised throughout the 
organisation. 
1.4 To establish and maintain an effective system for the recruitment, management, training, 
support and development of volunteers and staff.
1.6 To support the organisation to ensure the inclusion and voice of service users throughout the 
organisation.
1.7 To ensure that structures and systems are in place to comply with law and regulation and to 
implement the charity’s policies.
1.8 To report to the trustees on the progress of the organisation and on other matters relevant to 
the discharge of the trustees’ responsibilities. 
1.9 To formulate proposals for submission to, and approval by, the trustees. 
1.10 Working with the trustees, to ensure that the organisation discharges its constitutional and 
legal obligations and that the necessary resources are provided and proper standards maintained
for the protection of people and the organisation's assets.

2. Fundraising, Financial and Risk 
2.1 To support the trustees in relation to HWR’s income generation activities in line with the 
organisation's priorities.
2.2 Together with the trustees to consider development of other income streams, including 
corporate fundraising and legacies.
2.3 To work with the Treasurer to help develop and monitor the budget. 
2.4 To oversee HWR’s outsourced payroll administration 
2.5 To support the trustees with identifying and managing risk.

3. Knowledge and Information Management
3.1 To develop and implement robust mechanisms for the monitoring, reporting and evaluation of 
HWR’s work, and the impact and outcomes of its services.
3.2 To work with trustees and staff and volunteers to ensure the efficient operation of the charity 
through the development of IT infrastructure, and efficient and effective delivery of services and 
back-office administration. 
3.3 To work with trustees and staff and volunteers to ensure compliance with all regulation and 
good practice in relation to data confidentiality, security, safeguarding and GDPR.

4. General Tasks
4.1 Share with other staff responsibility for providing office cover, including answering the 
telephone and website enquiries, keeping records and statistics and self-servicing your own 
administration. 
4.2 Carry out such other duties and responsibilities as may reasonably be required by the trustees, 
commensurate with the objectives and level of responsibilities held by the post. 

PERSONAL SPECIFICATION 
Skills, Knowledge, Experience and Abilities

Strategic Thinking and Service Delivery
• Knowledge and experience of the UK voluntary sector, preferably including the refugee and 
asylum sector and issues affecting refugees and asylum seekers
• Understanding and experience of working effectively with a range of partners to deliver 
services and effect positive change
• Good analytical and problem-solving skills, and ability to respond proactively and creatively
to changes in the external and internal environments
• Knowledge and experience of an organisation(s) providing individual services and advocacy 
for vulnerable people in community-based services
• Understanding and experience of volunteer management
• Experience of using user-feedback and effective data monitoring and reporting to improve 
services
• Experience of producing and contributing to strategic/business plans

Management, Leadership and Governance
• Experience and ability as an effective manager and team builder
• Ability to organise, plan and prioritise the workloads of the staff and volunteer teams
• Ability to motivate staff and volunteers working in a fast-changing environment 
• Ability to communicate our vision, mission, objectives and services for a wide range of 
audiences 
• Experience of working in a multi-cultural/diverse environment 
• Knowledge of HR best practice and HR policy development
• Commitment to and understanding of the principles and benefits of Equality, Diversity and 
Inclusion (EDI) in the workplace
• Understanding and knowledge of best practice in relation to Safeguarding and Health and 
Safety
• Ability to work effectively both individually and as part of a collaborative team

Communications
• Excellent interpersonal skills, both oral and written 
• Experience of communicating, networking and working collaboratively with a wide range of 
audiences and stakeholders to promote an organisation in its best light
• Computer literate with IT skills, experience of using standard office software, and 
familiarity with popular social media channels (LinkedIn, Facebook, Instagram)
• Experience of overseeing the production of occasional printed materials

Financial Management and Income Generation
• Understanding financial control within an organisation;
• Experience of leading or contributing to successful fundraising. 

Personal qualities 
• Commitment to the rights and protection of refugees and asylum seekers 
• Commitment to a participative management style
• Ability to work some evenings and occasional weekends 
• The ability to travel efficiently and economically to all parts of Herts. Since Herts is a large
county, this is highly likely to mean the ability to drive and access to a vehicle. (Expenses 
will be fully reimbursed subject to agreeing an appropriate home base for calculations).
• Commitment to the rights and protection of refugees and asylum seekers
• Appropriate degree of self-awareness and emotional intelligence
• Emotional resilience and ability to deal with stressful or difficult situations

When you apply for this position, please download and complete our application form.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025

For full details on the role, please download the recruitment pack from our Careers website.

Job Purpose 

To support the manager and deliver on the home and settle services across two hospitals, supporting the wider team, and provide leadership when necessary. You will work in collaboration with AUKEL, the hospitals, and other community health and social care colleagues.

The service supports people returning home after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and with the Manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home, as necessary. You will work collaboratively to lead and manage your team to support the smooth transition from hospital to home for service users.  The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes.

Key Tasks 

• Act as the first point of contact for all referrals across the hospital they are attached to. 

• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments

• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines. 

• Allocate referrals to Discharge and Settle workers using tech available (currently the Call Round App), training will be available. 

• Collecting feedback from service users and uploading to case management system. 

• Prepare and keep stock of AUKEL Welcome Packs and service leaflets. 

• Deputise for the Manger at discharge planning and other meetings as directed. 

• Support the hospital to improve the patient’s experience of the discharge process 

• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced. 

• Work collaboratively with other agencies providing support services. 

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Plan and develop person centred interventions to provide short term support for people after hospital discharge. 

• Deliver the front-line services as required e.g. when there is high demand, sickness or staff shortages. 

• Provide occasional weekend cover for the A/L of other Project Officers

• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital. 

• Supervise, support and develop DSWs and volunteers in your service. 

• Liaise with the handyperson service about referrals and jobs for service users. 

• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends. 

Administration 

• Keep AUKEL case management system up-to-date, input all data, and ensure all referrals, interventions, time spent with service users are recorded. 

• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App). 

• Ensure wards have good supply of service leaflets and referral forms. 

• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators. 

• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns. 

• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner.

• Provide weekend cover as needed, i.e. annual leave and sickness, for the services you manage and other hospital settle services provided by AUKEL 

• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners. 

Quality  

• Be familiar with and to implement AUKEL policies and procedures. 

• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards. 

• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them. 

• Respond to safeguarding or other concerns and make appropriate reports and management action 

Liaison 

• Represent Age UK East London and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services. 

• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission. 

• Liaise with other AUKEL home and settle services and work collaboratively to maintain effective services, including sharing staff where appropriate. 

• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service. 

• Liaise with contractors to arrange deliveries and works to service user’s homes. 

 General 

• Meet regularly with your line manager for support, supervision and appraisal. 

• Attend team and staff meetings, (and other meetings) as required. 

• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 

• Undertake any training required to fulfil the post. 

• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

• Arranging access visits to service user’s homes 

• Work within AUKEL’s expectations of professional boundaries and confidentiality. 

 Functional Links  

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager. 

• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across east London.

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 
Essential 

• Minimum of 2 years’ experience of working within a health or care setting.

• Experience of using IT systems to record work done.

• Experience of supporting colleagues (this could be in a non- managerial position) 

Desirable  

• Experience of working within a hospital setting 

• Experience of managing and developing staff. 

• Experience of working with older people 

Knowledge & Understanding 
Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding of the needs of patients who may lack family or other support. 

• Understanding of the needs of lone workers whilst working in the community. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Understand of and commitment to equity, diversity, inclusion and dignity. 

Desirable  

• Knowledge of CQC fundamental standards 

• Understanding of NHS hospital discharge procedures 

• Experience of conducting assessments and risk assessments. 

Skills/Attributes 
Essential 

• Excellent interpersonal skills 

• Excellent verbal and written communication 

• Intermediate IT skills 

• Excellent planning and organisational skills 

• Ability to work calmly under pressure. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• The role is required travel across East London

• Flexibility in working hours to meet organisational needs 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet.

Sounds great, what will I be doing?

To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team​ (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the​community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies
and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care.

You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support.

With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings.

Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00 39 hours a week 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.