Group support volunteer roles in sunderland, tyne and wear
Group B Strep Support (GBSS) is seeking new Trustees to join our Board and help guide the charity through its next phase of growth and impact.
Following a recent skills audit, we are keen to strengthen our Board with individuals who bring expertise in key strategic areas, including fundraising, change management, external/public affairs, financial accounting, and governance. Whether you're a seasoned professional or someone with transferable experience and a passion for our mission, we would welcome your application.
About GBSS
GBSS is the UK’s leading charity working to prevent life-threatening group B Strep infections in babies. Our Trustees play a vital role in shaping the strategic direction of the charity, ensuring it remains true to its mission, well-governed, financially sound, and impactful.
You will be part of a committed and collegiate Board, working alongside fellow Trustees, our Clinical Advisory Panel and our Staff Team to uphold GBSS’s values and objectives.
Key Trustee Responsibilities
Trustees contribute actively to the Board, which:
- Sets and maintains the vision, mission and values.
- Develops strategic direction and longer-term strategies.
- Establishes and monitors policy.
- Ensures compliance with the Governing Document and the law.
- Ensures accountability and that resources are used exclusively in furtherance of GBSS’s objectives.
- Maintains proper fiscal oversight.
- Promotes the charity externally.
- Appoints, supports and monitors the performance of the CEO and Senior Leadership Team.
- Maintains effective Board performance.
We have four Trustee positions available and we’re particularly interested in candidates with experience in one or more of the following areas:
- Fundraising & income generation
- Change management
- External/public affairs
- Finance, accounting & governance
We especially welcome applicants with recent UK maternity care experience and those from Black, Asian & Minority Ethnic communities.
***This is a voluntary role, open to UK residents only. We are looking for people who are normally resident in the UK. This is to ensure compliance with governance, legal, and operational requirements relevant to our charity’s work.***
Our mission is to stop group B Strep infection in babies.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups.
What you’ll be doing:
• Meeting and greeting group members on arrival or joining virtually.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Assisting with group activities (if appropriate).
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Week
Key requirements
- 1 reference Criminal record check
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An interest in group or community work. • A sociable personality. • A commitment to working towards a society where people with sight loss are equal participants.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our Talk and Support weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others when the regular group facilitator is unavailable. This is a telephone-based role that you can do from home. You will need access to a landline or mobile phone We ask you to commit to covering up to 3 groups per week, although this will vary on a week by week basis. Each group you cover will last for one hour.
Home based
- This role is home based
Additional location information
-
Home Based: over the telephone (this role requires you to have a landline or mobile telephone)
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Effective listening skills;
- Good verbal communication skills;
- Work with wide range of people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others.
This is a telephone-based role that you can do from home. You will need access to a landline or mobile phone We ask you to commit to between 1 and 3 hours per week to facilitate Talk and Support befriending groups which will be at the same day and time each week. Each group runs for an hour.
How often will I be needed?
- 1 Hours per Week
Key requirements
- This role requires 2 references
Location
Region
- North East, South East, Northern Ireland, Yorkshire and the Humber, Greater London, East of England, South West, North West, Wales, West Midlands, East Midlands, Scotland
Home based
- This role is home based
Additional location information
-
Home Based: over the telephone (this role requires you to have a landline or mobile telephone) The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Effective listening skills;Good verbal communication skills;Work with wide range of people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you happy to listen to others talking about their experience of building or carpentry? We are looking for someone like you to facilitate our monthly special interest group for blind and partially sighted people who are interested in these topics and who would like to share their experience with others.
You will contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly.
This group will run monthly either over the telephone or as a video call.
How often will I be needed?
- 2 Hours per Month
Key requirements
- This role requires one reference.
Location
Region
- North West, Scotland, Wales, East Midlands, North East, Northern Ireland, West Midlands, Greater London, East of England, Yorkshire and the Humber, South West, South East
Home based
- This role is home based
Additional location information
-
The groups meet during the day from Monday to Friday.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Empathy with blind and partially sighted people. Good listening skills. Experience of working in the building or carpentry trades, or a keen interest in these topics. Ability to work with wide range of people. Ability to use the telephone or video call system to talk to groups of people.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*APPLICATIONS CURRENTLY OPEN FOR MALE IDENTIFYING VOLUNTEERS ONLY*
Men Who Talk is a UK registered charity, running twice weekly online peer-to-peer support groups for men aged 18+ across the UK. The groups take place between 7:00pm - 8:30pm every Wednesday evening, and 14:00 - 15:30 every Saturday afternoon.
Our groups are supportive spaces for men aged 18+ to come and talk openly about what's on their mind. All groups are free to attend and follow the evidence based model of peer support.
Volunteers are required to be online from 6:45pm to 8:45pm on a Wednesday evening, and from 13:45 - 15:45 on a Saturday, and are required to facilitate around 1 group per month. Volunteers are asked to commit to an a minimum of 6 months of volunteering in the initial stage.
All groups are facilitated by a minimum of 2 facilitators, and follow a semi-structured pattern.
We are looking for passionate men with some experience of groups facilitating or working in mental health settings to come join us as facilitators. Experience in using online platforms such as zoom is essential.
A degree in psychology is preferred but not an essential requirement.
You must have the right to live and work in the UK in order to join us, MWT is unable to sponsor any visa applications. Fluency in conversational English and a firm grasp of technology is also required.
Why Join MWT?
Men Who Talk is an exciting, fast growing charity, creating new spaces for men to talk openly about what's on their mind.
We have a diverse team full of talented and passionate individuals who are committed to changing the face of mens mental health across the UK.
As well as the opportunity to join the organisation at an exciting stage of it's development, volunteers also have the opportunity to develop their own skills and have regular chances to feed into the creative and strategic development of the organisation. We also provide enhanced safeguarding adults training, and the opportunity to develop key skills to enhance a career in mental health. In addition to training opportunities, MWT also provides weekly online group supervision with a specialist supervisior, free of charge for all volunteers.
PLEASE NOTE: We are only able to accept applications from individuals who already have the right to live and work in the UK.
Please tell us in a few short paragraphs why you would like to join Men Who Talk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that
have been bereaved.
THIS ROLE COULD BE FOR YOU IF:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
REQUIREMENTS OF A BEFRIENDER INCLUDE:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
BENEFITS OF THE ROLE MAY INCLUDE:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
SUPPORT AND TRAINING PROVIDED:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
LOCATION OF THE ROLE:
- Home-based
WHEN ARE YOU NEEDED:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
We know that the right support at the right time makes all the difference.
Family Lives provides targeted early intervention and crisis support to families who are struggling.
Purpose of the role:
To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website. We are a national service with home-based call takers county wide and a call centre in Old Hatfield Hertfordshire.
Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can last around half to one hour.
We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. You need to be a UK resident.
Our volunteers often tell us how rewarding their time with us is.
You'll be part of a compassionate community and feel a real sense of pride for what you do. You'll meet new people, gain valuable experience, and develop your skillset. We're passionate about helping people to reach their full potential, so we'll offer you full training suitable for the role, supervision from a named member of staff, including help setting personal development goals, and opportunities to increase skills and input into practice via regular Practice Development Groups.
Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support.
We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation.
We have remote call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link. Our next training is starting in September 2025.
Module One = Tues 16th Sept
Module Two = Wed 24th Sept
Module Three = Weds 1st Oct
Module Four = Weds 8th Oct
Module Five = Wed 15th Oct
10am to 2pm
You would need to be able to attend all five sessions and be available on four occasions to listen into calls, this can be organised remotely. If you are unable to attend the training however are interested, please do apply as we run training throughout the year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the CARAS ESOL Team:
Our ESOL team offer English language classes to adults at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling people to attend college and access other services in the future.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our online Zoom classes on Monday mornings:
-
ESOL Entry 2+ level: 1:30am to 2:30pm (plus a 10-minute debrief)
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
As a volunteer ESOL Teaching Assistant your role is flexible and varied. It will involve supporting the Adult ESOL Teacher in the delivery of online Zoom classes, as well as providing learners with one-to-one or small-group support.
Volunteer tasks and responsibilities:
-
Providing learners with one-to-one or small group support within ESOL classes;
-
Helping learners build confidence in digital literacy;
-
Attending and contributing to volunteer debriefs after each session;
-
Making use of any community languages you may know to help students during the class;
-
Working collaboratively as a team and helping to shape the lessons;
-
Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
-
Assisting participants to recognise and celebrate their achievements;
-
Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.
Requirements:
Essential
-
To be 18 years or older;
-
An interest in education and English language teaching;
-
To be non-judgemental and able to engage with people from diverse cultural backgrounds;
-
To be reliable and punctual;
-
Excellent communication skills, especially with people with varying levels of English;
-
The ability to volunteer on Tuesday mornings during Wandsworth term time for a minimum of three months;
-
Able to provide five years’ worth of addresses, and willing to undergo a DBS check; *
-
Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role
-
UK resident; has asylum-seeker or refugee status
*DBS and proof of residency is not necessary if you are a CARAS community member who is more recently arrived in the UK.
Desirable
-
Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
-
Meet new members of your local community;
-
Learn about different cultures;
-
Learn about issues relating to refugees and people seeking asylum;
-
Work as part of a friendly, welcoming team;
-
Develop your skills and competencies;
-
Be able to access relevant training, including ESOL safeguarding training;
-
Gain experience in teaching and interpreting.
-
Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.
Do you want to join our mission to empower and support LGBTQ+ young people? The Kite Trust is recruiting for a number of new Trustees, following several of our long-standing Trustees reaching the end of their tenures.
It's an exciting moment to join our charity and our work in supporting and empowering LGBTQ+ youth, with a new strategic plan in development and new major projects recently launched such as Turning the Tide - drawing together collaboration across the LGBTQ+ youth sector - and Creating Supportive Environments, fighting back against hate.
Central to us now and always is our fantastic Youth Work programme which provides individual and group support to LGBTQ+ young people across Cambridgeshire and Peterborough.
We are looking to add to our board's expertise in particular areas, and would welcome applications from people who share our passion and commitment to supporting LGBTQ+ young people, alongside skills and experience in any of the following: Finance (for Treasurer role), Charity Governance and Compliance, Income Generation and Business Development, Safeguarding, Human Resources, and Communications.
Trustees can be based nationwide, but will be required to attend the Cambridgeshire LGBTQ+ Centre in Ely on one day a year for Trustee Day. Board and sub-committee meetings are conducted online. Commitment to LGBTQ+ rights and the empowerment of young people are essential to the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Northern Ireland
Additional location information
-
Currently looking for applicants within the Belfast Area only!
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Northern Ireland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our challenge
Our Support and Information team offer a wide range of inclusive and accessible services to support those diagnosed with a brain tumour and their families.
One of our most critical services is our Support and Information Line, which is open between 9am-5pm, Monday—Friday. This service is run by our Support team and assisted by volunteers. It offers a place for people affected by a brain tumour diagnosis to ask questions or raise concerns about a diagnosis, and how to support a loved one. We continue to see an increase in people accessing these services, and strive to work in smarter ways to manage this increase.
How can you help?
We’re looking for volunteers to help us make sure the Support Line runs more efficiently, by answering calls and asking a small number of specific questions to ensure the caller is transferred/triaged to the most appropriate support for them. This role also has the opportunity to develop into providing support to the community about specific areas. In this role, you will:
- Answer incoming calls to the Support Line with empathy and understanding
- Ask specific questions to understand the caller’s support needs and transfer to the appropriate teams
- Accurately record information about the call onto our database
- Assist the support team in specific project areas where appropriate
- Respond to support emails from our community
- Support our digital support team with our peer support groups on Facebook
- The role could develop into providing support over the phone regarding specific areas
What impact will you have?
This is an opportunity to be the first point of contact for our community, ensuring those that we support get the best service possible.
We’re looking for...
- Experience or confidence in answering calls and speaking on the phone
- Good IT and computer skills, ideally experience of using databases
- Ability to demonstrate a high degree of empathy and resilience
- Active listening and strong communication skills
- Ability to separate own experiences from others
- Confidence to work autonomously and as part of a team
- Organisation and reliability
- Demonstrable understanding of confidential working
What can I gain from volunteering with you?
- You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
- You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
- The satisfaction of knowing that you’re assisting those affected by a brain tumour diagnosis to gain the appropriate support
- The opportunity to expand the role in the future, by taking on additional training
Time commitment
To ensure we have volunteer cover for the full Support Line opening hours, we are looking for volunteers to commit between 2-4 hours a week between 9am5pm, Monday to Friday. Due to the continuous training involved, we would ask that volunteers commit to a minimum of six months spent volunteering with us. This is a remote role where you can volunteer from home. You will have regular contact with our Support and Information team who, while facing tough challenges along the way, look out for each other and nurture an inspiring, positive team environment.
Practical considerations
You’ll receive a full online induction to The Brain Tumour Charity and specific training for the role, as well as training on the use of our database and phone system. You’ll receive weekly supervision after each shift and ongoing support through online webinars, emails and telephone calls, from a team member within the Support team. You’ll have the opportunity to keep in touch and gain support from other volunteers in the same role. Incoming support call numbers may vary, so some shifts may be quieter than others. We’ve created a number of different activities that you can get involved in between calls, if you would like to. This role has the opportunity for development to other areas of the support team—guidance and training will be provided for this.
We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will also be required to complete some internal data protection and disclosure documentation before commencing the role.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.



The client requests no contact from agencies or media sales.