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Senior Commercial Operations Manager

Southbank Centre

London, Greater London (Hybrid)

£56,600 per year

Full-time

Permanent

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Job description

We are currently looking for a Senior Commercial Operations Manager to join our Commercial team on a permanent full time contract.

You will lead the strategic planning and operational delivery of the Southbank Centre’s vibrant outdoor commercial estate, overseeing a diverse portfolio of restaurants, a weekly food market, and seasonal pop-ups. You will be responsible for enhancing the reputation of Southbank Centre as a destination by ensuring commercial operations are delivered to consistently high standards, aligned with organisational values and visitor expectations.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please head to our webpage to find the original advert

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

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We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

To oversee all operations for our outdoor commercial portfolio, ensuring the seamless delivery of our restaurants, food markets, and seasonal & ancillary pop-ups hitting targets.
To provide effective, inclusive leadership and line management of the Commercial Operations team, creating a positive, high-performance and collaborative culture where accountability, capability and continuous improvement are embedded.
To develop and drive entrepreneurial activity to the benefit of Southbank Centre, maximising operator and supplier relationships and identifying opportunities and collaborating with other departments.
To lead the delivery of commercial change, including operator transitions, refurbishments and compliance-led improvements, ensuring business continuity and income protection.
To ensure our outdoor estate consistently delivers a world-class visitor experience, aligning commercial operations with the Southbank Centre’s core values and reputation.

Skills & Experience

Proven experience delivering complex commercial operations within high-footfall, multi-site environments, with accountability for income, compliance and performance.
Experience leading teams and coordinating cross-functional stakeholders, including but not limited to commercial, property and legal colleagues, to deliver operational and contractual outcomes.
Proven delivery of restaurant openings, refurbishments, transitions or closures within live hospitality environments, managing risk, continuity of trade and reputation.
Strong practical understanding of food and beverage operations, including food safety, licensing, planning and front-of-house/back-of-house requirements.
Strong financial acumen, including budget management, forecasting, financial risk assessment and tracking of project budgets and milestones.
Ability to manage complex, fast-paced change programmes with material commercial impact, balancing competing priorities and making sound decisions under pressure.
Excellent communication and negotiation skills, with the ability to influence senior stakeholders, operators and partners while maintaining control in high-pressure environments.

Benefits

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
28 days annual leave, plus bank holidays
Hybrid working model depending on operational requirements
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga

Organisation

Southbank Centre View profile

Registered Charity

501 - 1000

View profile

Posted on: 09 April 2026

Closing date: 26 April 2026 at 11:14

Job ref: SBC-0174

Tags: Commercial

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Financial Reporting Manager

The Royal Household

London, Greater London (Hybrid)

£60,000 per year

Full-time

Contract (18 Months)

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Job description

It’s strengthening reporting processes so our charity can operate with clarity and trust.

It’s supporting a charity through a period of change, helping shape processes and systems that underpin everything we do. That’s what makes a career at Royal Collection Trust so exciting.

We are committed to strong governance, transparent reporting and continuous improvement. With a new finance system being implemented, we’re looking to strengthen policies, streamline workflows and embed best practice across accounting, tax and audit. You’ll play a pivotal role in delivering high‑quality, compliant financial reporting, strengthening controls around capital and leases, and ensuring tax obligations are met across the organisation.

Key Responsibilities:

Preparing statutory accounts in line with UK GAAP and Charity SORP, supporting the Head of Finance.
Managing the year end external audit, coordinating responses to external audit requests, preparing schedules and ensuring timely sign off.
Owning capital and overseeing lease accounting, reviewing and updating policies and improving month end and year end processes.
Ensuring tax compliance across Corporation Tax, Gift Aid, VAT and overseas sales tax, and approving tax returns.
Reviewing and documenting policies and procedures, producing clear technical guidance and embedding controls.
Supporting the design and implementation of the new finance system to align reporting and tax processes with operations.
Leading and developing the finance team, line managing the Financial Accountant and collaborating with management accounts and business analyst.

Essential Criteria:

You’re a qualified accountant (ACA or ACCA) with strong technical accounting knowledge and recent hands‑on experience using FRS 102 in statutory accounts preparation.
You’ll have practical knowledge of VAT and tax issues relevant to UK charities or non‑profits, able to interpret guidance and apply it in practice.
Proven experience managing audits, preparing audit schedules and liaising effectively with external auditors and internal stakeholders.
Excellent written skills, able to produce clear, structured process documents, policies and procedures.
Strong interpersonal and influencing skills, able to collaborate across teams and challenge the status quo constructively.
Organised and adaptable, able to manage multiple workstreams and projects with a positive, solutions‑focused approach.
Line management experience or demonstrable people leadership skills, with a supportive, development‑focused style.

If you’re motivated by improving controls, delivering high quality reporting and helping shape a modern finance function, we’d love to hear from you.

What we offer:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Organisation