Head of assurance jobs

We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation. 

The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams. 

You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time. 

What you’ll do

• Provide admin and communications support to our flagship publications, 
• Work on our annual censuses, including data verification and stakeholder engagement
• Support with branding and corporate communications activity
• Help to coordinate and deliver events
• Draft and deliver a range of communications, from website content to briefings.
• Deliver administrative support across the directorate
• Provide excellent customer service to Fellows and members. 

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multitask in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (up to 60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Project Manager for a key project running throughout the South West of England on a fixed-term contract until October 2027.

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

· People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.

· Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.

· Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.

· Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.

· Life Assurance: Group Life Assurance for added peace of mind.

· Pension scheme

We are looking for:

The Project Manager will have strong organisation and project management skills, including budget management and KPI monitoring and reporting. They need to maintain regular communications with stakeholders and be confident in reporting progress, both face to face and in written report form. The ability to develop and maintain extensive positive working relationships with internal and external stakeholders is essential to the role.

We are seeking an individual with a solution focussed attitude to problem solving and the ability to balance and prioritise competing demands in a busy function. A successful track record of managing complex projects is essential. An understanding of education and school centred programmes would be a distinct advantage.

Reporting to the South West and South and Mid-Wales Educational Partnerships Regional Manager, this role provides a real opportunity to help drive social mobility in the south west, and to ensure that young people across the region have access to vital skills and attributes for future life and work.

This project has a particular focus on enhancing career readiness for underserved communities across the South West.

The successful applicant will be required to undertake safeguarding training and ensure YE’s safeguarding policy is adhered to at all times.

This is a home-based role which requires the individual to be based within the South West of England.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment.  In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in South West of England, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 28 May 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.

You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.

We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.

About the role:

This is an opportunity to bring your big ideas and ambition to life, taking our Individual Giving and Legacy Marketing to the next level. Identified in our newly launched fundraising strategy as growth areas, this role will build on the successes of the past and push the boundaries of what’s possible – with full support from the fundraising and leadership teams.

You will develop exciting plans to improve communication and create new products for our audiences – all driven by what our supporters want. Alongside this, you will lead on developing an acquisition programme, tripling the number of active supporters over five years. If you have experience of delivering audience and income growth across Individual Giving and Legacy Marketing, have a passion for trying new things and a curious attitude, we’d love to hear from you!

Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

For full details please see our job description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

It's an exciting time to join the Age UK Legacy team - our Legacy Management team have been shortlisted for 'Legacy Administration Team of the year' in the Smee & Ford Legacy Awards.

Age UK is recruiting for a Senior Legacy Marketing Manager to lead a high-performing marketing team to plan and deliver, legacy marketing campaigns, managing budgets, performance analysis, pipeline development, and relationship management of our legacy supporters. 

In this impactful role, you will take proactive accountability for the development and delivery of the legacy journey from prospect & considerer stage to pledger, creating bespoke journeys for our audience segments.

If you have solid experience in delivering integrated multi-channel marketing campaigns and have proven to be a motivated leader who can inspire others to achieve ambitious goals, we are keen to hear from you!

Please note that due to the Hybrid nature of this role, the successful applicant will be required to work from our central London office near Tower Hill, once a week (currently Thursdays) but more frequently if required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.

Age UK Grade 4L

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Solid experience in delivering integrated multi-channel marketing campaigns, utilising the most effective channel mix to ensure we're targeting the right individuals with the right message at the right time. A, I
Proven experience in delivering legacy and/or mid-value individual giving programmes, including prospecting, pipeline development, and relationship management A, I
Experience in growing supporter lifetime value through effective stewardship and engagement strategies.  P

Skills and Knowledge
Strong leadership skills, with the ability to manage and inspire a team to achieve ambitious goals.  A, I
Experience of using data and insight to drive performance optimisation and improvement. I, T
Excellent project management skills, with the ability to plan, prioritise, and manage multiple campaigns simultaneously.  A, I
A strong understanding of Fundraising Codes of Practice and Guidelines A, I

Personal attributes
Demonstrate empathy and understanding for the issues faced by older people A, I
Build collaborative relationships with both internal stakeholders and external partners, including agencies and fulfilment partners, to maximise campaign impact.  A
Build collaborative and productive relationships with key stakeholders across the organisation, including Brand, CRM, and Individual Marketing to enhance supporter lifetime value and opportunities for cross marketing and building internal understanding of legacies. A, I
Build positive and collaborative relationships across the Age UK network including nations and local Age UKs to promote gifts in wills. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Deputy CEO will play a pivotal leadership role, working closely with the CEO to drive the organisation’s strategic vision, operational excellence, programme leadership, and financial sustainability. As a key leader, you will oversee critical functions, ensure high-impact programme delivery, and strengthen partnerships that expand our reach and influence. You will also act as a key external representative of The Girls’ Network, advocating for our mission and developing relationships with funders, partners, and stakeholders. Additionally, you will deputise for the CEO as required, ensuring continuity of leadership and decision-making in their absence.

Key Responsibilities

Deputy CEO Leadership

• Deputise for the CEO as required, leading key meetings, making strategic decisions, and ensuring seamless leadership continuity.
• Support the CEO in monitoring and reporting against The Girls’ Network’s operational performance, ensuring KPIs are being delivered in line with Trustees’ expectations.
• Support on budget planning and cost control, ensuring financial sustainability.
• Build positive Board relationships and act as an ambassador for The Girls’ Network.
• Ensure a crisis communications strategy is in place and manage risk monitoring and mitigation.
• Lead, support, and motivate staff, fostering a culture of high performance.
• Oversee internal communications, ensuring staff are informed and engaged.

Strategic Leadership & Organisational Growth

• Develop and deliver strategy and operational plans in collaboration with the CEO.
• Work with the Head of Fundraising to ensure sufficient income to sustain and grow programmes.
• Act as joint lead for organisational safeguarding (with the Head of Programme Delivery & Development), ensuring policies and procedures are in place and followed.
• Represent The Girls’ Network externally, speaking at events and strengthening strategic partnerships.
• Stay up-to-date on national and regional policy developments affecting girls, mentoring, and education.
• Embed a girl-centred approach to organisational development and ensure programme impact is maximised through innovation and the use of technology.
• Report to the CEO and Board on programmes and safeguarding.

Programme Leadership & Delivery

• Provide strategic leadership for programmes, ensuring stability and growth in existing regions and identifying opportunities for expansion.
• Lead on innovation, piloting new programme elements, systems, and processes to enhance efficiency, impact, and revenue generation.
• Ensure programme decisions are informed by data, research, and organisational learning.
• Oversee quality assurance and impact measurement, ensuring consistency across regions and effective reporting on mentee outcomes.
• Oversee programme pipeline, targets, and income generation from schools, reporting to the Board.
• Maximise relationships with key stakeholder groups (mentees, schools, partners, ambassadors, and mentors) to enhance engagement, experience, and retention.
• Lead, support, and motivate the Programme Delivery Directorate, aligning OKRs with organisational goals.

Programme Delivery & Reporting

• Stay informed about best practices in mentoring, gender equality, and social mobility to ensure maximum programme impact.
• Use data and feedback to continuously develop and refine programmes.
• Ensure robust processes and procedures are in place to optimise resources and impact.
• Oversee the mentor network, ensuring engagement, retention, and a high-quality experience for both mentors and mentees.
• Support the Ambassador Programme Lead in integrating the Ambassador Programme with the mentoring programme.
• Report quarterly to the CEO on programme KPIs, including participant numbers, impact metrics, stakeholder perceptions, and regional variations.
• Prepare quarterly reports for the CEO and Trustees.

Management & Training

• Manage the Senior Programme Team, overseeing performance, development, and wellbeing.
• Support programme teams to deliver growth and impact targets with consistency.
• Ensure the Ambassador Programme is successfully implemented and contributes to an engaged network of former mentees.

Safeguarding Leadership

• Serve as Joint Safeguarding Lead, with accountability for safeguarding decisions.
• Oversee Designated Safeguarding Officers and ensure all policies and procedures reflect best practice.
• Review and approve key training materials, particularly those shared externally.
• Maintain oversight of safeguarding systems, including managing the safeguarding phone and any related rota.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Proven senior leadership experience, ideally within a non-profit, education, or youth-focused organisation.
• Strong strategic thinking skills with the ability to drive organisational growth and impact.
• Experience managing programmes, operations, and teams at a senior level.
• Track record of securing and managing funding, including corporate, trusts, and foundations.
• Exceptional relationship-building skills, with experience in stakeholder engagement and external representation.
• Strong financial acumen and experience overseeing budgets and financial planning.
• Passionate about social mobility and gender equality, with a deep commitment to The Girls’ Network’s mission.

Desirable

• Experience of working with mentoring programmes or youth-focused initiatives.
• Knowledge of policy and advocacy related to education, social mobility, or gender equality.
• Experience working with Boards of Trustees or governance structures.

WHY JOIN US?

• Opportunity to play a crucial leadership role in a high-impact, mission-driven organisation.
• Collaborative, ambitious, and values-led culture.
• Flexible working environment with a commitment to staff wellbeing.
• The chance to make a real difference in the lives of thousands of girls across the UK.

HOW TO APPLY

Applications will be reviewed on a rolling basis, so early application is encouraged. If a high number of applications are received, this advert will be closed early (with a minimum of 24 hours’ notice). We regret that due to time constraints, we will not contact you if you are not selected for interview.

Visit our website for the candidate pack and further details on how ot apply.

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

The Evidence & Evaluation Manager / Senior Economist will work in a dedicated Impact and Evidence directorate. 

You will be central to our ambition to create the largest repository of robust evidence and evaluations of what works to support young people into good jobs.

• In the directorate, you will support the Head of Evaluation to ensure all Youth Futures’ investments are designed to provide robust evidence of what works.
• The postholder will design, commission and manage impact evaluations and support impact evaluation methods (through a statistics or economics background) within the team. Working closely with commissioned independent evaluators, programme staff, wider delivery partners and colleagues in our Grants and Investment directorate.
• You will also work with colleagues to develop new programmes, which will improve the evidence base on supporting young people into good jobs by working with partners able to run larger-scale trials. 
• You will contribute to the development of our suite of ‘evaluation architecture’, enhancing our data infrastructure and administrative dataset access, as well as methodological guidance and standards. 

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

How to apply:

Click the 'apply' button to be taken directly to our website. For more information and a full job description, please download the Recruitment Pack.

Registered Care Manager

Are you an experienced leader in residential care? 

Do you thrive in a compassionate, faith-driven environment? 

Ready to lead a dedicated team towards excellent care? Join us at Cumbria Emmaus House!

We’re searching for a proactive and dedicated Registered Care Manager to lead our committed care and hospitality team at Emmaus House, a warm and welcoming 26-bed Christian residential care home located in the scenic town of Whitehaven, Cumbria.

This role is more than just a job – it’s a calling. We seek a manager who aligns with our evangelical Christian ethos to continue our tradition of faith-led care for our residents. Find out more about how we care for our residents here: https://youtu.be/Po6md7pq7nI

As part of Pilgrims’ Friend Society, we are driven by a mission to serve and enrich the lives of older people through person-centred care within a nurturing Christian community.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

What You’ll Do: 

• Ensure high-quality care in line with our policies and Christian values;
• Lead and manage the care and hospitality teams ensuring they are well-trained and motivated;
• Oversee the development and implementation of care plans
• Responsible for the home’s budget, in conjunction with the Head Office Finance Team. This includes local purchasing etc within budget limits;
• Manage complaints from residents, relatives and staff in accordance with Society policy;
• Engage with local support groups to maximise voluntary help and spiritual support available;;
• Uphold the Christian ethos of the home through leadership and example. 

What You’ll Bring: 

• Management experience in a residential care home or similar setting; 
• Qualification in Health & Social Care (Level 3 or above); 
• Strong leadership and people management skills; 
• A passion for person-centred care and working with older people;
• Excellent organisational and communication abilities; 
• IT proficiency (Microsoft Word, Excel, and Outlook);
• Ability to manage workload and remain calm under pressure.

Hours:

Full-time, 40 hours per week, with occasional weekend, bank holiday, and on-call cover as required.

Why Join Us? 

• Salary: £47,000 to £50,000 per annum 
• 5 Weeks' paid holiday per year as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox – including an Employee assistance programme
• Care Friends referral 
• Long-standing service rewards
• Birthday rewards
• Life assurance scheme
• Pension scheme

Apply today to make a lasting impact on the lives of our residents in a role filled with purpose and fulfilment. Emmaus House is waiting for you! 

Please note: This role has an Occupational Requirement to be filled by an evangelical Christian under the provisions of the Equality Act (2010).

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are under-represented on our senior management team at present.

You will take the lead on managing our existing corporate partners, creating new and interesting opportunities to grow and develop their engagement and support. Stakeholder management, effective stewardship (planning and delivery) and income management are essential. You will also support the Head of Corporate Partnerships in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and these are fairly fluid, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing high quality relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively across the whole organisation and independently on your own initiative.

Prospectus is proud to be partnering with the our client as they look to appoint an Internal Audit & Counter Fraud Manager on a 6 month contract.

This is a key new role within the Internal Services directorate, offering a brilliant opportunity for an experienced audit professional to shape and deliver a strategic approach to risk, assurance and fraud prevention across the organisation.

The organisation is part of the world's largest humanitarian network, supporting people in crisis in the UK and around the globe. Their mission is driven by values of compassion, courage, inclusion and dynamism — and they are seeking someone who embodies these principles and brings deep internal audit experience alongside a passion for integrity and accountability.

As Internal Audit & Counter Fraud Manager, you’ll work directly with the Head of Internal Audit & Counter Fraud, and be responsible for managing a robust programme of internal audits, producing actionable insights, and ensuring a culture of strong internal control. You will also lead on counter-fraud strategy, oversee investigations, and provide trusted advice to stakeholders across all levels, including the Board.

The successful candidate will bring significant experience in internal audit, risk or assurance in large, complex environments — ideally with exposure to both financial and operational audits. Excellent communication and stakeholder engagement skills are essential, as is the ability to work independently while keeping the wider organisation’s goals in view.

This is a fantastic time to join the the charity, and to play a vital role in protecting the trust of donors and ensuring resources go where they’re needed most.

Salary: (UK): £29,339 (0.8FTE - 30 hours per week (£36,674 FTE)) plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role:

As Risk Manager, you will be supporting our Head of Risk & Assurance in the management of risk and compliance across our global network. You will help ensure our key organisational risks are being proactively identified, managed and reported to safeguard delivery of our vision, mission and strategic aims.

Working closely with a wide range of stakeholders across a variety of geographies and cultures, you will help employees capture and consider the implications of our key organisational risks through regular engagement, oversight of our risk registers and providing targeted reporting and analysis.

With the support of our external brokers, you will also manage our MMI insurance programme and provide oversight and guidance to the wider network.

Key duties:

• Support the Head of Risk & Assurance to evolve our risk management framework in line with organisational culture and growth of the network.
• Provide ongoing guidance to our global teams on managing organisational risks.
• Plan and facilitate risk assessment sessions with teams to map and evaluate operational, financial, reputational, and security risks associated with MMI functions, projects, programmes, and fundraising.
• Analyse risk information from across the movement to produce meaningful and dynamic risk reports that are tailored to the intended audience.
• Facilitate agile reporting and escalation of emerging risks to management.
• Conduct periodic reviews of insurance coverage and brokerage within MMI and Programme Affiliates to ensure coverage remains proportionate and complete.
• Document any risks or gaps within our insurance coverage and work with the Head of Risk & Assurance to ensure they are clearly understood, escalated and responded to.
• Manage the annual renewal process for all relevant MMI policies and perform a coordination role on any changes notifiable to the insurer or insurance claims.
• Provide guidance on our Programme Affiliate insurance programmes, including providing direction on policy coverage and supporting local staff on significant claims.

About you:

With proven experience of working in a risk management role, including developing risk processes and overseeing risk registers, you will be skilled in the development of strong working relationships. You will have strong analytical skills and be confident in challenging and assimilating data to reach conclusions across a variety of functions. Excellent written and verbal communications skills are essential, and you will demonstrate integrity and a strong detail focus in when handling sensitive information.

About us:

We have a remote-first approach to work and are happy for you to work remotely and flexibly, in a way that best supports your work life balance, we also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to

change the lives of over 2.6 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

How to apply:

This is a fantastic role where your daily work has real impact. If you are looking for more from your role and our work and values resonate with you, please click Apply to send your CV and a short covering note telling us why you would be a great Risk Manager here at Mary’s Meals International.

Benefits (UK Based):

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Medical insurance for candidates located in Kenya, Liberia, Malawi and Zambia
• Pension - depending on the location of the candidate. Any pension contribution paid as part of salary will be subject to normal statutory deductions/ taxation 

Closing date for applications is Sunday 11th May 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Marketing and Communications Manager

Do you have experience of working on the production of high quality video and audio content and an active interest in podcasting?

We’re looking for a gifted and committed marketing professional with an excellent understanding of digital and social media, experience working on the production of high quality video and audio content and an active interest in podcasting.

As well as technical abilities like experience with social media management software and great copywriting skills, you’ll need to be able to work well in a team.

If this sounds like you, then apply today!

Position: Marketing and Communications Manager

Location: Hybrid – London-based, with flexibility to work from home

Hours: Full-time

Salary: £32,000 to £35,500 per annum

Contract: Permanent

Closing Date: 18 May 2025

Interview Date: 1st round online on 28 and 29 May 2025, 2nd round in London on 2 June 2025

The Role

The Marketing and Communications Manager is a core role. You will work directly with the Head of Content and Communications (HoC) and Creative Content Designer and Animator on the delivery of a communications strategy focused on increasing visibility and impact.

Utilising an excellent understanding of digital marketing and content creation, you will manage the digital and social media channels, leading on the development and delivery of high-quality video, audio and image based content, work on communication strategies to support new research and report launches, and work closely on the production of podcasts including The Sacred podcast.

It will also involve working with the Operations and Events Manager across the online and offline events programme. 

About You

You will have excellent copywriting and content development skills, with the ability to write engaging, audience-focused content across different formats. Highly creative, with the ability to produce compelling multimedia content and oversee production from concept to execution, you will have experience in planning and executing digital marketing and promotional campaigns

You will also have:

· An interest in and/ or experience of podcast production

· Strong organisational and project management skills

· Proven experience of using social media management and Ads manager software (e.g. Sprout Social, Hootsuite, Podigee, Twitter, Instagram and Facebook ads)

· Experience of using social media reporting tools (e.g. Google Looker Studio) to generate performance insights

· Experience using social media platforms, website content management systems and IT systems including Microsoft Office

· Experience of using video editing software (e.g. Adobe Premier Pro)

· Filming experience with knowledge of mirrorless cameras (e.g. Sony A7iv)

· Experience of using audio editing software (e.g. Logic Pro X, Izotope RX11)

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Digital, Digital Marketing, Digital Communications, Digital Marketing and Communications, Marketing Manager, Communications Manager, Marketing and Communications Manager, Digital, Digital Marketing Manager, Digital Communications Manager, Digital Marketing and Communications Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a Major Gifts Fundraising Manager to join the team and manage a warm pool of donor relationships with existing and prospective major donors for a small global charity.

This role can be home based with travel to the London office every 6 weeks, or London based with one day a week in the office. They are open to 4 days a week / compressed hours. They also offer great benefits including:

• 26 days annual leave plus public holidays
• Flexible working
• 5% Pension Contribution/ Salary Sacrifice
• Life Assurance x 4 salary
• Season Ticket Loan
• Employee Assisted Programme (EAP)
• LinkedIn Learning

The Charity
A long standing global charity delivering high quality education programmes and international opportunities that promotes and supports positive world-wide change. They are a small passionate team achieving incredible things. They have exceeded 1m income over for the past few years and excited to further grow their income and impact.

The Role
Support the Head Of Philanthropy and IG, and work alongside another Fundraising Manager to lead the Major Donor activity for the team.

This role has a strong focus on relationship cultivation and stewardship with the aim of increasing donor engagement and funds raised.

You will identify and research potential major donors to further grow the warm donor base.

Develop strategies to engage and solicit major gifts from individuals, foundations, and corporations.

Develop and implement personalised engagement plans for major donors.

Provide regular updates and reports to major donors on the impact of their gifts.

The Candidate
They are ideally looking for 2-3 years of Major Gifts fundraising experience.
Experience managing and cultivating relationships with existing and prospective major donors.
Available to travel abroad for global meetings and events.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.