Head of brand jobs

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the  Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities.  The post-holder will also be actively involved in leading, supporting and developing the Health Services team.

About You

Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

 We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthens reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth. 

• Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision. 

You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences. 

You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members. 

You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering. 

This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution. 

Main responsibilities

Team leadership and development 

• Lead and coach a team responsible for content creation, digital marketing, and membership campaigns 
• Provide regular performance reviews and professional development opportunities for team members 

Marketing and communications 

• Work with teams to develop tailored marketing activity to promote products and services 
• Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement 
• Execute marketing campaigns across traditional, digital and social media channels plus experiential 
• Manage the society’s website, overseeing content and performance and work with an agency for any development needs 
• Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders 
• Oversee the creation of engagement focused content across existing and emerging channels 
• Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity 
• Manage digital productivity tools and solutions to ensure good process and capacity tracking. 

Membership growth and engagement 

• Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty 
• Analyse membership trends and member feedback to improve member services, benefits, and offerings 
• Manage membership data and segmentation to ensure effective targeting and personalised communication with members. 

Management and impact 

• Manage the marketing budget ensuring cost-effective allocation of resources 
• Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
•  Use analytics tools and member data to track the performance of marketing efforts and membership engagement

Person Specification

1.  Experience in executing engagement focused marketing and communications 
2.  Experience of membership engagement and recruitment 
3.  Experience of platform management (web, emarketing, social media) 
4.  Strong skills in data analytics, insight and impact measurement 
5.  Excellent planning and project management skills 
6.  Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels 
7.  Proven skills with digital tools, systems integrations and automations 
8.  Working knowledge of AI for improvement 
9.  Leadership and team management experience and ability to coach staff to reach their potential

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community  
• Sustainable – we work to reduce the impact of our activities on the environment  
• Leading – we use our profile to drive change and support those working in the specialty  
• Collaborative – we always seek to work with others to have a greater impact 

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.  

If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you. 

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission. 

How to Apply  

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.

For Job Role specifics please see the Job Description.

Closing date for applications is 11/05/25.

First stage interviews will be held w/c 19/05/25. 

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.   

We will only contact those who have been selected for interview. 

We request no contact from agencies. 

Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.

Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.’ ‘’ The Aurora service is a lifeline for those people facing the shocking diagnosis of cancer. ‘’ ‘’ The compassion and support we have received from the first moment we walked through the door has been exemplary. Aurora provide such a wonderful service which is much needed and very much appreciated. ‘’ About the Role Job Summary Our new Fundraising Manager will work closely with the Board o

Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities.

We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy.

We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.

Main Duties 

Reports to Chief Executive Officer Contract Permanent

A member of the senior leadership team the post-holder port directly to the CEO. Working in a person-centred environment the Head of Fundraising will:

• Develop and implement a comprehensive fundraising strategy to meet annual income targets.
• Lead and manage a diverse range of fundraising activities.
• Cultivate and steward relationships with major donors, corporate partners, and sponsors.
• With the support of the Digital and Communications officer, develop and raise the charities profile.
• Act as a spokesperson for the charity, building relationships with the media and outlets managing public relations.
• Ensure the organisation meets all its legal and statutory requirements including HR, Health and Safety, Charity Commission and GDPR.

The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: 15 May 2025

Are you passionate about empowering young people to explore exciting careers in STEM? Do you have a knack for building engaging online communities and fostering meaningful connections? If so, this could be the role for you!

STEM Learning is seeking a dynamic and creative Community and Content Officer to join our innovative Marketing and Communications team. This is a unique opportunity to shape the future of the STEM Ambassadors Community to support the organisation in inspiring the next generation of scientists, engineers and innovators. The STEM Ambassadors Community is an online community of practice for STEM Ambassador volunteers (STEM professionals who encourage young people to take up STEM subjects and careers) to share ideas, resources and support.

The Role

In this role, you’ll be at the heart of maintaining a vibrant online community that connects STEM Ambassadors, educators and partners. Working alongside the Community and Content Manager, you’ll:

• Create compelling content: Lead on the development of content, curate engaging campaigns and identify the best distribution channels that will bring STEM to life.
• Foster engagement: Lead initiatives like competitions and milestone celebrations, interact with community members and curate diverse content to increase engagement and keep the community buzzing with activity.
• Platform support: Facilitate the effective use of the online platform (Higher Logic Thrive) and provide guidance to members, educators and STEM Ambassadors.
• Build partnerships: Collaborate with key employers, educational institutions and volunteers to amplify the community’s impact.
• Shape the future: Take ownership of innovative projects and continuously improve how we engage and inspire our network.

Every day will bring something new - whether you’re interviewing a passionate volunteer, designing a campaign to celebrate volunteering milestones or brainstorming creative ways to amplify the voices of our community members.

Our Ideal Candidate

Candidates will demonstrate our values: Sustainable – Innovative – Proactive

We’re looking for someone who is:

• A storyteller with a talent for creating engaging content across platforms.
• A connector who thrives on building relationships and fostering collaboration.
• A self-starter who is proactive, adaptable, and energised by a fast-paced environment.
• Experienced in online community management, communications, content creation or a similar field.

If you’re enthusiastic about inspiring young people, passionate about STEM, and ready to make an impact, we want to hear from you!

Why Join Us?

At STEM Learning, we value our people and offer a fantastic range of benefits, including:

• 30 days holidays plus bank holidays
• Access to an excellent pension scheme
• Our full-time hours are 37 hours per week
• A comprehensive employee assistance programme
• Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more

About Us

STEM Learning’s vision is ‘improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning. To achieve this, STEM Learning provides a range of support which includes subject-specific professional development for teachers and other educators, quality assured resources, a suite of enhancement and enrichment activities and the inspiring STEM Ambassador programme showcasing the incredible careers and opportunities in STEM.

The Big Picture

The UK is facing a critical challenge in developing the pipeline of skills required for future STEM-related occupations and industries. To remain competitive on a global scale, it’s essential to inspire more young people to engage with STEM subjects at school, explore the exciting careers available, and pursue STEM pathways through education and beyond.

The STEM Ambassadors programme plays a pivotal role in addressing this challenge. As the UK’s largest STEM volunteering initiative, it connects nearly 26,000 individuals from over 5,000 employers with teachers and young people across the country. These volunteers share their enthusiasm and expertise, bringing STEM to life and demonstrating the transformative potential of STEM education and careers.

At STEM Learning, we recognise that positive, long-term partnerships are key to making this vision a reality. By working collaboratively with businesses, professional institutions and other organisations, we maximize the impact of our work and ensure mutual benefits for everyone involved.

By joining us, you’ll play a vital part in ensuring the STEM Ambassadors programme continues to inspire and empower the next generation, equipping them with the skills and motivation to shape the future.

To Apply

Please provide us with:

• Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
• A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.

STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.

Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?

Lifelites is a unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.

Our inclusive technology empowers over 13,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.

We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the southern half of England and Wales.  

This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Applications close: Saturday 10th May 2025 at 5pm
Interviews: from Monday 19th May 2025 (first interview online)

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

We are looking for an exceptional Grants Commissioning Manager (Scotland), with a focus on Faslane. This is a senior management role working as part of the Grants team within the RNRMC at a time when the Charity’s strategy has a real focus on beneficiary need and impact, managing RNRMC commissioned grants in Scotland, ensuring that the funds are awarded in accordance with the Charities Values and Outcomes Framework.    

The role will work strategically with The Director of Relationships and Funding to support and deliver the charities funding plans for Scotland and support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact.  Working with internal and external stakeholders, the role will involve the oversight and good governance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.      

In addition, you will lead and manage the Grants Administrator (Scotland, taking responsibility for actively and proactively supporting them to achieve in their post.   

About the RNRMC 

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.  

Experience and Background 

You will have previous skills and experience in working with a wide range of stakeholders across the statutory and third sector and possess the ability to inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.  In addition, you will have excellent interpersonal skills, be diplomatic and approachable with a strong ability to communicate verbally and in writing.     

You will be a confident manager able to adapt to a changing environment with strong problem-solving skills and excellent judgement alongside a meticulous, accurate and disciplined approach to work. You will also possess good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.  You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.  

Please see the job description for full details on the duties and responsibilities. 

Benefits 

30 days holiday plus Bank Holidays 

Hybrid working – 60% in office and 40% home working 

Employee Assistance Programme to give you confidential support 24 hours a day 

Life Assurance (after one year’s qualifying service)  

Private Healthcare Scheme (after one year’s qualifying period)  

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)  

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Hours of Work 

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday. 

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. 

Salary  

The salary range for the post is between £ 43,500 to £ 51,100 per annum, according to skills and experience. 

Pre-appointment Checks 

The successful candidate will be asked to provide evidence they are eligible to work in the UK and undergo a Disclosure Check and additional security checks as required. 

Business Development Manager

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

This exciting new role within the Fundraising team will lead on generating funds by developing and promoting new income streams.

There is no typical week as a Business Development Manager and the role requires a proactive approach. The post holder will identify and deliver profitable business development activity for the following areas: (i) sales related to MAAC training provider - securing group/individual bookings for our training and education courses; (ii) the sale of room hire at our Airbase and Charity Headquarters and (iii) support with other ad hoc income generation projects. .

Working in collaboration with the Chief Operating Officer, Group Events Lead, and Head of Education and Training, the Business Development Manager will develop and execute a plan to promote and grow these revenue streams, building strong relationships with businesses, community groups, and educational institutions.

#Business_Development_Manager #Business_Development #Income_Generation #Business_Development_Strategy #Fundraising #Fundraising_Management #Fundraising_Strategy 

£34,300 - £37,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re an ambitious charity with a bold mission and a fantastic culture. Our high-profile fundraising products - including the Big Golf Race, Prostate United, and The Month Series - are making waves and driving significant impact. As we embark on an exciting 3-year fundraising strategy, we’re looking for a passionate and skilled Senior Virtual Fundraising Executive to take the reins and help us achieve even greater results.

As the Senior Virtual Products Executive, you’ll be responsible for leading the development and delivery of mass fundraising products. Working collaboratively across teams, you’ll drive ambitious targets, co-create and implement robust marketing and recruitment plans, and introduce innovative ideas to enhance participant engagement.

You’ll take ownership of product performance and budgets, ensuring we hit our KPIs and maximise fundraising income. By partnering with external agencies and internal stakeholders, you’ll deliver first-class supporter journeys and use data and insights to continuously optimise product performance.

What we want from you

We’re looking for someone with proven experience in fundraising, marketing, or product management, with a track record of delivering successful projects. Strong leadership, project management skills, and the ability to build relationships and collaborate across teams are essential. A data-driven mindset and the ability to translate insights into actionable strategies will set you apart.

If you’re passionate about our cause and ready to make a tangible difference, we want to hear from you. Join us in driving positive change. Together, we’ll make a lasting impact.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 11th May 2025. Applications must be submitted by 23:45 UK time.  

Interviews: By arrangement. Currently scheduled for the week of Monday 19th May 2025. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Overview

Working with partners is a crucial part of our strategy to improve outcomes from sepsis.

As UK Sepsis Trust’s Corporate Engagement Lead, you’ll play a pivotal role in driving our fundraising efforts by cultivating and managing relationships with corporate partners. Working closely with the Head of Partnerships, Fundraising and Events colleagues, your primary responsibility will be to secure financial support from businesses and other organisations through various income-generating initiatives and collaborations.

If you’re a creative, energetic individual with excellent communication, account management and negotiation skills, with at least two years’ previous experience in a similar role, we’d love to hear from you.

Key Responsibilities

Corporate Partnership Development

· Identify and research potential corporate partners aligned with the mission and values of the charity.

· Develop and implement plans to cultivate relationships with new and existing corporate decision-makers.

· Present compelling proposals and tailored fundraising opportunities to corporate prospects.

Fundraising Initiatives

· Plan and execute fundraising campaigns and events tailored to corporate donors.

· Collaborate with colleagues to create promotional materials and collateral for corporate fundraising activities.

· Coordinate sponsorship opportunities and recognition for corporate donors.

Donor Stewardship

· Provide excellent stewardship to existing corporate donors, ensuring ongoing engagement and satisfaction.

· Regularly communicate impact reports and updates to corporate partners to demonstrate the value of their support.

· Organise corporate engagement activities such as site visits, volunteer opportunities, and networking events.

Revenue Generation

· Set ambitious fundraising targets and work with colleagues to develop plans to achieve them.

· Track and report on fundraising progress, providing regular updates to colleagues.

· Explore innovative fundraising ideas and opportunities to diversify revenue streams from corporate donors.

Relationship Management

· Cultivate strong, long-term relationships with corporate partners, serving as the primary point of contact for fundraising-related inquiries.

· Maintain accurate records of all corporate interactions and donations on the CRM system.

Experience/ qualifications

· At least 2 years’ experience in corporate fundraising or business development, preferably in the nonprofit sector.

· Strong networking and relationship-building skills with the ability to engage corporate stakeholders at all levels.

· Excellent written and verbal communication skills, with the ability to articulate the charity's mission and impact effectively.

· Results-oriented with a track record of meeting or exceeding fundraising targets.

· Highly organised with the ability to manage multiple projects simultaneously and work effectively under pressure.

· Proficiency in Microsoft Office and CRM systems.

Additional Information

· This is a full-time position based at home with occasional travel to London and to meet colleagues, partners or attend events across the UK.

· Competitive salary and benefits package, including opportunities for professional development and growth within the organisation.